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Location: Remote Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Expansion Principal, you will launch new Via markets around the world and ensure the success of the day-to-day management of our partner deployments, while gaining exposure to operations, entrepreneurship, product and business development. This role requires a willingness to travel up to 60% of the time. What You’ll Do: Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services Who You Are: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Meticulous and vigilant, with a high level of attention to detail Problem solver; you don’t accept the status quo and are always looking for creative solutions Excellent communicator with a knack for always finding the right tone Have a Bachelor's Degree and a record of exceptional academic achievement Minimum of 5+ years of work experience Demonstrated record of entrepreneurial achievement and/or leadership a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $120,000 - $160,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Aachen, Germany; Alkmaar, Netherlands; Almaty, Kazakhstan; Athens, Greece; Augsburg, Germany; Austin, United States; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Belgrade, Serbia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Bishkek, Kyrgyzstan; Bramsche, Germany; Bratislava, Slovakia; Bryanston, South Africa; Bucuresti, Romania; Budapest, Hungary; Buenos Aires, Argentina; Cairo, Egypt; Cape Town, South Africa; Chemnitz, Germany; Santiago, Chile; Beijing, China; Chișinău, Moldova, Republic of; Colombo, Sri Lanka; Darmstadt, Germany; Delhi, India; Djibouti; Dresden, Germany; Düsseldorf, Germany; Erevan, Armenia; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Guatemala; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Ho Chi Minh, Vietnam; Bangalore, India; Jakarta, Indonesia; Tokyo, Japan; Jerusalem, Israel; Johannesburg, South Africa; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Krakow, Poland; Kyiv, Ukraine; Lagos, Nigeria; Lebanon; Leipzig, Germany; Leverkusen, Germany; Lima, Peru; Limassol, Cyprus; Lingen, Germany; Vilnius, Lithuania; Ljubljana, Slovenia; Madrid, Spain; Magdeburg, Germany; Kuala Lumpur, Malaysia; Città Vittoriosa, Malta; Mexico City, Mexico; Minsk, Belarus; Montevideo, Uruguay; Morocco; Moscow, Russia; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nicosia, Cyprus; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Panama; Paphos, Cyprus; Manila, Philippines; Pilsen, Czechia; Podgorica, Montenegro; Poland; Porto, Portugal; Potsdam, Germany; Praha, Czechia; Quedlinburg, Germany; Riga, Latvia; Rimbach, Germany; Rome, Italy Workplace: remote At TechBiz Global, we’re more than just a recruitment and software development company — we’re aGerman based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries. We are now looking for a Operations Manager to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you. About the Role We are seeking a detail-oriented and proactive Operations Manager with at least 2 years of experience to oversee and improve daily business operations. The ideal candidate will have strong organizational skills, experience in process optimization, and the ability to work cross-functionally with various teams. While fluency in English is essential, German language skills are considered a valuable asset . Key Responsibilities Oversee daily operations to ensure smooth workflow across departments Analyze processes and implement improvements to enhance efficiency Manage budgets, reports, and internal documentation Coordinate with HR, Finance, and other departments to support company goals Monitor KPIs and operational performance, providing insights and solutions Ensure compliance with company policies and regulatory standards Support the onboarding and training of new employees Assist leadership with strategic planning and execution Minimum 2 years of proven experience in operations, administration, or project coordination Bachelor’s degree in Business Administration, Management, or related field Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Proficient in MS Office and project management tools Ability to multitask and thrive in a fast-paced environment German language skills are a plus (nice to have), but not mandatory. What We Offer Competitive salary package Professional development opportunities Collaborative and growth-focused work environment

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position PROVISION MASTER for CRYSTAL CRUISES! Provision Master is responsible for ensuring that the Hotel Department is provided with all items necessary to provide an exceptional service to our Guests. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: Order Subsistence, Bonded, Consumables, Entertainment supplies, and equipment and other items as necessary for the hotel department according to storing plan posted in MXP, freight schedule, maximum and minimum inventory levels, and Company policy. To maintain accurate inventory in assigned areas. To ensure proper maintenance and cleaning procedures are adhered to and that the highest standards of cleanliness are maintained in all storerooms and Hotel Stores areas. To submit order proposals for Subsistence, Bonded, Consumables, Uniforms, Linen, Flowers, Entertainment supplies and equipment and all other items as requested for the Hotel Department to the Hotel Inventory Officer. To ensure that items requested do not exceed ships storage capacity and/or affect ships safety. Orders Logo Items and Vending Machine stock in conjunction with the Crew Office To oversee the cleaning procedures and maintenance of all storerooms and Hotel Stores areas. To oversee the daily operation of food, beverage, and consumable issuing. To ensure that USPH standards are always maintained. To process all invoices in MXP. To follow up on shortages, credits and upcoming challenges through constant communication with the Hotel Inventory Officer and Purchasing Department in Los Angeles. To raise Wine Requisitions with the Head Sommelier and forward to the Hotel Inventory Officer for approval. To prepare the ship's requisitions and in-port purchase orders etc. Requirements: College Degree/Diploma and/or Hotel Management School or other relevant apprenticeship in the food service industry required. Minimum of two (2) years’ experience in a luxury hotel in a similar position or two (2) years’ experience onboard a luxury cruise ship in a Food and Beverage Supervisory/Managerial position. Food and Beverage product knowledge is required. Previous Accounting and/or Hotel Stores experience beneficial. Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test). Valid STCW certificates Equivalent combination of education and experience. Must have very good administrative skills (proficient in Outlook, Word, Excel and PowerPoint). Proven leadership abilities. Excellent time management skills. Outstanding communication skills; ability to adjust communication style to suit the audience. Fluent in written and spoken English. Ability to communicate effectively with Senior Management and guests. Aptitude to lead by example and make executive decisions if required. Talent to teach, coach and mentor subordinate team members. Ability to work in a multicultural environment. Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: May 23, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CRYSTAL CRUISES, Worldwide ISMIRA Agency actively recruiting for position HOTEL STORES MANAGER for CRYSTAL CRUISES! Hotel Stores Manager is responsible for ensuring that the Hotel Department is provided with all items necessary to provide an exceptional service to our Guests. Conditions: Work in top level, 5* cruise company, luxury segment Medical insurance provided during contract Flight paid to ship and to a home address after completed contract Free food and accommodation Free uniform Joining expenses: reimbursed upon completion of first contract. STCW: reimbursed upon commencement of second contract. Contract length 5-6 months with following 2 months of vacation. Responsibilities: To order subsistence, bonded, consumables, uniforms, linens, flowers, Entertainment supplies, equipment, and other items as necessary for the Hotel Department according to storing plan posted in MXP, freight schedule, and Company policy. Ensure that the Hotel Stores department operates at the same standard and parameter fleet wide. To maintain accurate inventory of all hotel items. To ensure proper maintenance and cleaning procedures are adhered to and that the highest standards of cleanliness are maintained in all storerooms and Hotel Stores areas.To greet Guests in a professional manner and to provide them with prompt, courteous and friendly food and beverage service in public rooms, lounges, open decks and bars. To Order Subsistence, Bonded, Consumables, uniforms, linens, flowers, Entertainment supplies, and equipment and all other items as requested for the Hotel Department according to storing plan posted in MXP, freight schedule, and Company safety policies. To ensure that items ordered do not exceed ships storage capacity and/or affect ships safety etc. Requirements: College Degree/Diploma or Hotel Management School required Minimum of two (2) years’ experience in a luxury hotel in a similar position or three (3) years’ experience onboard a luxury cruise ship in a Food and Beverage Supervisory/Managerial position. Previous Accounting and/or Hotel Stores experience beneficial. Must be fluent in written and spoken English (needs to score at least 90% in the onboard English proficiency test). Valid STCW certificates Equivalent combination of education and experience. Must have very good administrative skills (proficient in Outlook, Word, Excel and PowerPoint). Proven leadership abilities. Excellent time management skills. Outstanding communication skills; ability to adjust communication style to suit the audience. Fluent in written and spoken English. Ability to communicate effectively with Senior Management and guests. Aptitude to lead by example and make executive decisions if required. Talent to teach, coach and mentor subordinate team members. Ability to work in a multicultural environment. Minimum 21 years old. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: May 23, 2025 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As Strategy & Operations Principal you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You’ll Do: Manage the on-site daily operations of Via’s service on behalf of our partner Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of field managers, dispatchers, and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with at least 6+ years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it! What You’ll Do: Manage the on-site daily operations of Via’s service on behalf of our partner Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team Manage and mentor the on-site team of dispatchers and shift managers Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations Liaise closely with Via senior management and Via’s external partners Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment. Who You Are: Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility You are a savvy and tactful communicator: you intuitively find the right tone in every situation You desire to foster a culture deeply committed to providing a world class customer service experience You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring RESTAURANT MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Restaurant Manager assists the Food and Beverage Manager to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through supervisors. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Ten or more years progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 5 years as Restaurant Manager or Maitre d’ Hotel. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international supervisors in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Assist the Food and Beverage Manager to plan, organize, support, control, and evaluate the operation of the Food & Beverage Department with special focus on Dining Room and Bar and Wine Service.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Food and Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Assist the Food and Beverage Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Monitors POS management programs and purchasing practices including inventories and receivables. Assists in adhering to departmental budgets. Provides approval for standard requisitions for supplies and equipment from the stores. Responsible to maintain and update the Restaurant Operations Manuals. In conjunction with the Chief Housekeeper, monitors “In Suite” service procedures and set up (mini bars, fruit baskets, amenities, linen, room service deliveries, etc) Responsible for the standard stations, tables, counters, lounges, etc… set up and mise-en-place in all Dining Rooms etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring OPERATION MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: As Operations Manager you are fully responsible for the meticulous upkeep of our VIP guests and their cabins. Reporting to the Corporate Hotel General Manager, you'll play a pivotal role in maintaining the highest standards of butler service, cleanliness and guest satisfaction. Your responsibilities include managing the day-to-day operations of the butler team, ensuring adherence to departmental policies and service standards, and leading a dedicated team of professionals. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Five or more year’s progressive management experience in an upscale hotel or cruise ship in the Room Division and/or Housekeeping Departments. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. etc. RESPONSIBILITIES: Plans, organizes, supports, controls, and evaluates the operation of the Butler team as well VIP guest policies and procedures.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including holding regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager and Chief Housekeeper informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc. Assists the Chief Housekeeper in maintaining and updating the Housekeeping Operation Manual. Supervises ALL VIP guests service procedures and set up (mini bars, fruit baskets, amenities, bed linen, towels, bathrobes, etc) Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all cabins and public areas are provided with the necessary equipment and material. Assists the Chief Housekeeper in maintaining the housekeeping equipment & consumables monthly inventories and monitors working practices to minimize wastage, breakages, losses and damages. In conjunction with the Chief Housekeeper and Sanitation Officer, ensures the highest level of compliance with all SHIP-SAN standards including proper garbage handling & disposal procedures. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring PROVISION MASTER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Provision Master manages execution of proper Inventory and Stock Controlling practices onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area. Specific knowledge of merchandise (goods specification and purpose), cost control practices, ordering procedures & inventory management. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution.  This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of policies and practices involved in the human resources function.  Ability to manage the provisions team in a positive and productive manner by motivating and developing the skills of crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counselling to improve performance. Ability to manage Inventory and Cost Controlling software applications and proficiency with Microsoft Office, Lotus Note and IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests (when applicable) or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the inventory and cost controlling operation.  Accomplishes the targets set forth by the company through the management of the provisions team. Ensures the highest level of guest satisfaction by overseeing the quality of goods delivered within company’s standards. Establishes and maintains effective internal communications including attending regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments. Keeps the Food & Beverage Manager informed of all activities and pending issues that require cooperation or immediate attention. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction & cost control. Reviews operating budgets and revenue reports with the Food & Beverage Manager. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Monitors POS management programs and purchasing practices including inventories and receivables by keeping a daily updated inventory of all food, beverage, durable and consumable items. Maintains and updates the Food & Beverage Inventory Operation Manual. Reviews and plans menus according to goods availability and ship’s itinerary together with the Executive Chef. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL MANAGERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Manager is responsible for the overall success and profitability of the hotel department on board the ship. Strong leadership, exceptional guest service skills, and a comprehensive understanding of all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and maintenance. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in dollars. A bonus system for rewarding employees, as well as tips. REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. 12 or more year progressive management experience in an upscale hotel or cruise ship of which three years as Hotel Director or Hotel Manager Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the entire Hotel operation on board. Accomplishes the targets set forth by the company through the management of supervisors and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Head Office and Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Overseeing daily hotel operations. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring CREW PURSER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Crew Purser is responsible for the Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips. No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Crew Accounting Department.  Accomplishes the targets set forth by the company through the management of and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring ASST FRONT OFFICE MANAGER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: Asst Front Office Manager assists the Front Office Manager with the Desk and Accounting Operation to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Five or more year progressive management experience in an upscale hotel or cruise ship of which three years as Receptionist / Sr. Receptionist. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Front Desk together with the Front Office Manager. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Assist the Front Office Manager in maintaining and updating the Administration Manual. Responsible to answer and to provide information to passengers when needed. Any issue must be dealt with promptly and passengers must be advised as soon as the necessary actions are taken. If you are not able to solve this problem please call your superior. In case of emergency call the bridge. Assist Front Office Manager to process all passengers at embarkation-registration. This to include lifting cruise tickets, passports, any other document. Assist Front Office Manager in issuing a landing card to each passenger embarking Receives Lost & Found items. Prepare an inventory of the contents of purses in presence of person submitting the found, and get a confirming sign on the inventory form. Maintain a logbook of all found items and reports of the lost items. Control access to passenger’s safety deposit boxes and maintain a signature logbook for each box, requiring correct signature, date and timing for each entry. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring 2ND PURSERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: 2nd PURSER assists the Chief Purser, in cooperation with crew purser and documentation purser to ensure every last detail and company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, the crew documents in accordance to the Company’s policy. Accomplishes the targets set forth by the company through the management of subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective documents to be provided on time to documentation purser and ensure on time clearance of the ship as per Ch. Purser instructions. Continually controlling and monitoring crew passports and certs, deck and technical departments. Keeps the files updated and informing any pending issues that require cooperation or immediate attention such as expiration / renewal missing the Crew purser and Ch. Purser. Implement the onboard crew matrix in the online system. Assist the Crew Purser, 1st purser and Chief Purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. Attends meetings, training activities, courses, safety training/ drills and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their seniors or management. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring 1st PURSERS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: 1st PURSER is responsible for the Onboard revenue and financial operations onboard as instructed by the Chief purser, monitoring Crew Accounting Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. Tracks and analyzing the hotel operation costs to ensure that all will be in accordance to the targets. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips. REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent, preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship of which three years as Crew Purser. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international department heads in a positive and productive manner by motivating, developing and effectively managing crew members. Ability to utilize and administer the company’s disciplinary action process through coaching and counseling to improve performance. Proficiency with Microsoft Office, IISII computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Financial part of the Pursers Department.  Accomplishes the targets set forth by the company through the management of and subordinates. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity . Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Shipboard Management informed of all activities and pending issues that require cooperation or immediate attention such as equipment/system maintenance, etc. Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Assist the Chief purser in maintaining and updating the Purser/Accounting Operation Manual. Ensures the security and safety of guests and staff through established emergency procedures. Monitors and present future trends, practices and systems in order to identify areas for improvements. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring HOTEL CONTROLLER for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Hotel Controller is responsible of the Hotel Stocks (Consumables and Durables) onboard to ensure company, as well all costs of hotel department vs revenue, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through department heads. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ten or more year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which five years as Hotel Inventory Officer. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning,   coordination and execution.  This includes strategic planning, resource allocations, workforce planning and management, leadership techniques and production methods. Proficiency with Microsoft Office, Lotus Note, IISII, Fidelio Cruise and/or Linux computer software. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: In accordance with the company’s rules and regulations, he/she conducts in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and when in crew areas. Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Hotel Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential.  Reviews operating budgets and revenue reports. Analyzes established goals and objectives compared to actual results and implements recommendations to achieve projected goals. Ensures that the amount of goods necessary to run the operation is always kept up to par level by complying with the company’s ordering schedules and procedures. Enforce best practices for proper inventory and stock control by checking that all venues are provided with the necessary equipment and material. Prepare all (Hotel) orders as requested by the Provision Master and reviewed by the Hotel Manager. Ensure that (Hotel) requirements are properly addressed when it comes to item needed in the Operations. Check deliveries/invoiced items against the Order made on board as to quantity and quality. Prepare loading reports to advise Management of inconsistencies in the deliveries of items. Enter invoiced items in the Inventory system Entered received invoice in the Invoice log report for submission to Head office every end of the month. Enter (Hotel) assurances in the system to their proper cost points. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: ASTORIA GRANDE, Worldwide ISMIRA Agency is hiring F&B SUPERVISOR for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The F&B Supervisor assists the Restaurant Manager in directing the Restaurant Operation onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally or through subordinates. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Degree in hospitality management, business administration or related field from an accredited college or the international equivalent preferred. Five or more-year progressive management experience in an upscale hotel or cruise ship in the food and beverage area of which, 2 years as Assistant Maitre d’ Hotel. Strong communication, problem solving, decision making, and interpersonal skills. Strong management skills in a multicultural and dynamic environment. Demonstrated leadership capabilities. Superior customer service, team building and conflict resolution skills. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, workforce planning and management, leadership techniques and production methods. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Knowledge of policies and practices involved in the human resources function.  Ability to manage the international subordinates in a positive and productive manner by motivating, developing and effectively managing crew members. Intermediate computer software skills required. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Assist the Restaurant Manager to plan, organize, support, control, and evaluate the operation in the Restaurants and the Wine Service.  Accomplishes the targets set forth by the company through the management of the department heads and supervisors. Assist the Restaurant Manager in preparing the restaurants “in circulation” silverware, chinaware, glassware, linen and equipment weekly and monthly inventories and monitors working practices to minimize breakages. Enforce best practices for proper inventory and stock control by checking that all stations are provided with the necessary equipment and material. Ensures that the amount of silverware, chinaware, glassware, linen and equipment necessary to run his station is always kept up to par level. Assists the Restaurant Manager to update the Restaurant Operation Manual. Assists the Restaurant Manager in adhering to departmental budgets. Submits requisitions for supplies and equipment from the stores to the Restaurant Manager for his final approval. Assist the Restaurant Manager to implement the business operating budget plan set by the company in order to ensure on-going optimum total guest satisfaction, cost control and revenue potential. Continually encourages communication and cooperation between all sub-hotel departments, deck and technical departments. Keeps the Restaurant Manager informed of all activities and pending issues that require cooperation or immediate attention such as equipment maintenance, etc… Establishes and maintains effective internal communications including regular departmental meetings to ensure optimum scheduling, teamwork and productivity. In conjunction with the Restaurant Manager, ensures the highest level of guest satisfaction by overseeing the delivery of quality guest services and amenities within company’s standards. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update:  14 декабря 2024

Location: Ikoyi, Nigeria Strategy & Execution: Develop and implement efficient loan collection strategies tailored to a digital lending environment. Segment loan portfolios and prioritize collection actions based on risk exposure and customer behavior. Design and monitor automated workflows and digital touchpoints (e.g., SMS, email, app notifications) for collections. Team Management: Supervise and coach collections officers and agents to meet collections targets. Monitor team performance and provide regular feedback and training. Process Optimization: Leverage technology, including CRM tools, AI, and analytics platforms to track loan delinquencies and optimize collection efficiency. Collaborate with product, tech, and data teams to continuously refine collections processes. Customer Engagement: Handle escalated customer issues with professionalism and tact. Develop user-friendly repayment plans and negotiate settlements where appropriate. Reporting & Compliance: Maintain accurate records of interactions, payments, and commitments. Ensure compliance with regulatory requirements and internal policies. Provide regular reports and insights to management on portfolio performance, trends, and risks. Requirements Bachelor’s degree in Finance, Business Administration, Economics, or related field. Minimum 5 years of experience in collections or credit recovery, with at least 2 in a digital lending or fintech environment. Strong leadership and team management skills. Proficient in the use of digital collection tools, CRMs, and Excel/data analytics platforms. Excellent communication, negotiation, and customer service skills. Familiarity with local financial regulations and microfinance operations. Preferred Qualifications: Experience with loan management systems (LMS) and digital banking platforms. Certification in credit management or debt recovery. Excellent skills in Microsoft office Benefits You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Location: Doha, Qatar Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Business Continuity Specialist to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. We are looking for a detail-oriented Business Continuity Specialist to develop, implement, and maintain business continuity and disaster recovery plans. You will work closely with cross-functional teams to identify risks, evaluate business impact, and ensure preparedness for any disruptive events. Key Responsibilities: Develop and maintain business continuity and disaster recovery plans and procedures. Conduct risk assessments and business impact analyses. Coordinate and lead BCP/DR testing exercises; identify gaps and recommend improvements. Ensure compliance with industry standards and regulatory requirements. Work with IT and business units to ensure systems and processes are resilient. Maintain documentation and regularly update business continuity plans. Provide training and awareness programs across the organization. Serve as a key contact during actual disruptions or incidents. Requirements: Proven experience in business continuity, risk management, or disaster recovery. Strong understanding of BCP/DR frameworks. Analytical and problem-solving skills. Excellent communication and coordination abilities. Relevant certification is a plus.