Вакансии

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⚡ THE INBOUND SALES 🇫🇷 ROLE We're growing our Inbound Sales team in France. Our Inbound Sales team is in charge of closing inbound requests from leads with 1 to 5 employees (Independent workers, very small companies, individuals). You’ll be in charge of the whole sales cycle from qualification to closing by educating prospects and providing inspiring arguments to transform them into convinced customers. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods, and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. What does make this role exciting : - You will close deals every single day of the year, which is very stimulating! - The Inbound Sales team is quite recent: You will contribute to building a new practice within the Sales Community, getting involved in tooling and process improvements - You will help building the playbook of best practices to close deals in one shot - You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members - You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects - We invest heavily in AI to transform the Sales practice. You'll have the opportunity to become one of the most modern Sales professionals in the market! ⭐ YOU WILL BE A GREAT FIT FOR THIS ROLE IF YOU:  - Have 1-2 years of experience in a Sales role including closing experience - Have full working proficiency in French (C2 and above), and advanced level in English - Are highly organized with exceptional follow-up skills - Show a great balance between Active Listening and Assertiveness when interacting with your prospects - Have natural empathy and are passionate about understanding and solving prospects' problems - Have a positive attitude and ability to collaborate in a small team - Have a desire to learn fast and make an impact from day 1 - Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team. 🙌   PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.  Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz. - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only). - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people not roles.  After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

• Разработка и поддержка веб‑приложений на Python и React. • Проектирование и внедрение AI‑функций: интеграции LLM, RAG‑пайплайны, AI‑ассистенты и поиск по базе знаний.

Location: Seoul, South Korea We are growing! We are currently looking to hire a Country Manager South Korea - Luxury Customer Experience for our Seoul office. About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impacts. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. Role Overview: As Country Manager for South Korea, you will be the senior local leader and will hold full accountability for the country’s P&L, commercial growth, client satisfaction, team performance, operational execution, and the quality and profitability of locally delivered projects. Reporting to our CXG Chief Customer Officer, you will act as the main point of contact for all local matters and will have authority over a team of five people. This is a hands-on leadership role. You will be expected to work closely with clients, local teams and our global teams, personally drive business development, make day-to-day operational decisions, and intervene directly when commercial or delivery performance requires support. You will lead the South Korea team across Customer Success and Operations (in partnership with the Chief of Operational Excellence), ensuring clear priorities, effective collaboration, appropriate resourcing, and consistent execution. What you will be doing: 1. Country Leadership, Team Management and Accountability Lead the South Korea team with energy, clarity, empathy, and a strong sense of ownership. Set clear responsibilities and decision-making authority across the local organization, while remaining close enough to the business to identify issues early and remove obstacles quickly. Manage, coach, empower, and hold local team members accountable for their scope of work, and promote a consultative, solution-oriented and commercially proactive mindset. Set clear individual and collective objectives, with a particular focus on client growth, project quality, operational excellence, profitability, and execution discipline. Make timely resource and staffing decisions based on project requirements, commercial priorities, delivery risk, and the financial performance of the market. Foster a positive, inclusive, collaborative, and performance-driven culture across the local team. Ensure the South Korea team operates in full alignment with CXG’s global policies, processes, methodologies, quality standards, and ethical expectations. 2. Business Performance, P&L and Market Development Define and execute the South Korea business plan in line with CXG’s regional and global strategy and the specific characteristics of the local market. Own the full P&L of the South Korea business, with clear accountability for revenue, gross margin, operating expenses, cash collection, forecasting, and overall profitability. Personally lead an ambitious and hands-on business development strategy, actively originating, pursuing, and converting new business opportunities rather than relying primarily on regionally or globally generated leads. Develop and maintain a strong network of senior decision-makers in South Korea and establish CXG as a trusted strategic partner to both Korean and international brands. Activate and expand local opportunities with international brands for which CXG already holds regional or global relationships, building the local trust and executive engagement required to generate additional business. Identify and win new logos, including Korean premium and luxury brands, international brands operating in South Korea, and companies within CXG’s priority industries. Develop CXG’s presence in priority sectors in South Korea, including luxury and premium retail, automotive, hospitality, and other relevant client ecosystems. Build a healthy and diversified pipeline combining growth from existing accounts, new logos, new solutions, cross-practice opportunities, and multi-year engagements. Balance short-term revenue generation with the development of sustainable, profitable client relationships and a strong long-term position for CXG in South Korea. Establish clear local ownership of business development, ensuring that Customer Success Managers proactively generate qualified opportunities and expand their accounts. Set and monitor clear commercial objectives and performance indicators for the local team, with named ownership and disciplined follow-up for each opportunity. Track market performance and provide clear, consistent reporting to the Chief Customer Officer and other relevant global stakeholders. Lead the annual budgeting and regular reforecasting processes, take corrective action when results deviate from plan, and ensure financial decisions support both growth and profitability. Maintain a disciplined and transparent pipeline, with reliable forecasting, clear ownership of opportunities, realistic probabilities, and consistent follow-up through to conversion. 3. Project Delivery and Quality Own the quality, timeliness, scope, and profitability of all locally delivered projects, ensuring that commitments made to clients are realistic and consistently met. Oversee delivery governance, including project reviews, resource planning, quality controls, margin monitoring, risk identification, and clear escalation paths. Review the performance of key or at-risk projects, challenge delivery plans when required, and intervene directly to resolve issues affecting quality, deadlines, client satisfaction, or profitability. Act as the senior local escalation point for clients and ensure that concerns are addressed quickly, transparently, and with clear ownership. Guide the team in designing impactful client solutions by leveraging CXG’s full range of practices, methodologies, data, and expertise. Ensure that Customer Experience Evaluation and other measurement solutions provide a strong foundation for client relationships while systematically identifying opportunities to broaden and deepen those relationships. Ensure that proposals and client conversations clearly articulate CXG’s differentiation: deep luxury and premium expertise, a global delivery model, proprietary experience data and benchmarks, an integrated view of customer and employee experience, and in-house teams in each market. Promote CXG’s thought leadership, reputation, and visibility in the South Korean market. Deliver impactful client presentations and ensure the team communicates with clear content, a confident and professional presence, and an engaging tone of voice. 4. Operational Governance and Office Management Coordinate closely with regional and global Operations teams to ensure operational excellence, appropriate capacity, and effective development and engagement of the local evaluator community. Oversee the overall management of the South Korea office and key administrative processes, including receivables, supplier and vendor coordination, office maintenance, and the timely payment of local bills and services. Lead local workforce planning and support recruitment, onboarding, performance management, and succession needs to build the capabilities required by the business. Requirements What will you bring along: Master’s degree or equivalent experience in Business Administration, Management, Marketing, or a related field. Minimum 12 years of experience in consulting, customer experience, market research, retail, marketing, or sales, including significant responsibility for a local market, business unit, or client-facing operation. Fluency in Korean and English, with the ability to influence senior stakeholders and lead complex client conversations in both languages. Demonstrated accountability for a P&L, including revenue growth, margin management, budgeting, forecasting, cost control, and corrective action. A strong track record of personally originating, developing, and winning new B2B business in South Korea, supported by a relevant network of senior local decision-makers. Proven experience leading multidisciplinary teams and maintaining high standards of client service, project delivery, quality, and operational execution. Deep understanding of the premium and luxury market and the business dynamics shaping client priorities. Strong knowledge of the South Korean market, business culture, and local client expectations. An established network within the luxury, premium retail, automotive, hospitality, consulting, or other relevant B2B sectors in South Korea. Proven success in performance management, strategic planning, and hands-on execution. Strong financial, commercial, operational, and strategic acumen. A hands-on, resilient, and entrepreneurial leadership style, with the ability and willingness to move between strategy, sales, client management, project oversight, and operational problem-solving. Effective and polished presentation skills, with a persuasive, diplomatic, and engaging communication style. A strong consulting mindset, sound judgement, and the ability to make decisions and remain accountable for their commercial, operational, and people impact. Why join us? This is a strong opportunity for a driven and business-savvy leader to take full ownership of a country operation while remaining close to clients, teams, projects, and the market. At CXG, you will be part of a global, multicultural, and mission-driven team. You’ll take on meaningful projects, develop impactful solutions, and work alongside passionate professionals who believe in shaping better customer and employee experiences. We would love to hear from you if you are looking for a role with autonomy, accountability, influence, and the opportunity to build sustainable growth in South Korea.

Location: Georgia On behalf of NDA, SaaS e-commerce , SD Solutions is looking for a talented Senior MLOps Engineer (Data & ML Platform) based in Georgia (Tbilisi) to join our growing team. You’ll own the data that Falcon’s offer-ranking model learns from: the raw sources, the pipelines, the training tables, and the monitoring around them. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: What you’ll do: Own the ML data pipelines: build and run batch pipelines on Spark and Databricks, from raw data to feature and training tables, including enrichment and backfills for late-arriving data. Onboard new data sources: bring in internal databases, external APIs, partner feeds and web data, and match them to Falcon’s own entities. Use LLMs inside pipelines: add LLM steps to batch jobs, such as turning text into embeddings and structured attributes. Keep training and serving consistent: make sure features match between training and the live inference service, which includes reading its Java code. Monitor data and model inputs: run scheduled data quality checks and Grafana alerts that catch bad data before it reaches the model, and find the root cause when something breaks. Ship like an MLOps engineer: deploy pipelines through CI/CD (GitHub Actions, Docker, AWS) with proper secrets handling, and keep run time and cost under control. Work with AI agents: coding agents write most of Falcon’s code. You’ll decide where agents fit, then check their output on row counts, distributions and edge cases before anyone relies on it. Requirements: 5+ years in data engineering, MLOps or ML platform roles, with pipelines you’ve run in production Production Spark: complex transformations, window functions, large joins, partitioning, and tuning for shuffles and skew. Databricks (jobs, Delta tables) is a big plus. Production Snowflake: SQL, loading and unloading, and cost management Large data volumes: hundreds of millions of rows a month, with incremental loads and backfills that keep run time and cost under control Strong Python: clean, tested code; Spark UDFs including pandas UDFs; pandas and PyArrow Data quality and monitoring: quality checks, drift and anomaly detection, and alerts people can act on Deployment: GitHub Actions, Docker, AWS (S3, IAM) and proper secrets handling Backend engineering: comfortable working in a service codebase, not only in notebooks and SQL AI-first habits: you already use coding agents daily and look for what to automate Fluent English and based in Georgia Nice to have: MLflow and feature stores Airflow or Databricks Workflows Kafka or Spark Structured Streaming Terraform DBT Scala for Spark Reading Java Time-based splits and preventing data leakage in training sets Ad-tech or e-commerce data experience About the company: NDA helps eCommerce brands boost revenue with highly relevant and rewarding post-purchase offers. Our platform delivers personalized offers to customers right after checkout, driving repeat purchases and increasing lifetime value through seamless integrations and data-driven insights By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

Задачи: — Развивать корпоративную платформу данных и DWH; — Переводить существующие ETL-процессы с SSIS на Apache Airflow 3 и внутренний YAML-driven Python-фреймворк; — Разрабатывать и поддерживать надежные data-пайплайны; — Обеспечивать стабильную промышленную эксплуатацию: retry, backfill, идемпотентность, дедупликацию и корректную обработку сбоев; — Развивать проверки качества данных; — Оптимизировать SQL и работу с Microsoft SQL Server; — Развивать CI/CD-процессы для работы с данными; — Создавать переиспользуемые инструменты и self-service решения для аналитических команд; — Участвовать в развитии архитектуры DWH и подходов к моделированию данных. Требования: — Опыт работы Data Engineer от 3 лет; — Уверенный SQL и практический опыт работы с Microsoft SQL Server; — Знание Python: ООП, модульная архитектура, type hints, тестирование, логирование, работа с REST API и БД; — Опыт работы с Apache Airflow или другим промышленным оркестратором; — Опыт работы с dbt или аналогичным SQL transformation framework; — Понимание ETL/ELT, batch- и near-real-time-обработки; — Умение строить надежные и отказоустойчивые data-пайплайны; — Опыт Git и CI/CD; — Опыт реализации Data Quality-проверок; — Понимание архитектуры DWH и организации слоев данных; — Знание подходов к моделированию данных: Kimball, Inmon, Data Vault, Anchor Modeling. Условия: — Возможность влиять на продукт, открытость к новым идеям и обратной связи; — Возможность работать удаленно из любой точки мира, с опцией работы из офиса в Москве, Нижнем Новгороде, Коврове, Владимире; — Дружелюбная атмосфера, внутренние митапы, участие в конференциях, обмен опытом; — Возможность стать амбассадором ИТ бренда; — Высокий уровень удовлетворенности сотрудников (eNPS); — Перфоманс ревью два раза в год с премией до двух окладов и описанными грейдами; — Расширенный ДМС со стоматологией, возможность подключения семьи со скидкой; — Комфортное рабочее место с предоставлением техники или возможностью работать на своей.

Location: Москва Мы создаем сервисы кредитования в Сбербанке, позволяющие клиентам быстро и удобно получать кредиты онлайн. Клиент может подать заявку на получение кредита через мобильное приложение или WEB, получить одобрение всего за две минуты и мгновенно перевести средства на свою банковскую карту или счет, без необходимости посещать отделение банка лично. Наш проект постоянно развивается. Мы планируем улучшать клиентский опыт и развивать наши сервисы внедряя механики динамического ценообразования. Работа в нашей команде позволит вам принять участие во всех этапах разработки высоконагруженных распределённых систем, начиная от проектирования и заканчивая внедрением в промышленную эксплуатацию. Вы сможете активно влиять на создание новых продуктов и улучшение существующих бизнес-процессов, применяя современные технологии и подходы. Возможность углублять знания и улучшать навыки в области современного программирования и управления проектами. Комфортные условия труда - современное оборудование и стабильность занятости в одной из крупнейших финансовых организаций страны. Присоединяйтесь к нашей команде и станьте частью инновационного процесса, создающего удобные решения для миллионов пользователей по всей России!  Первый этап отбора на эту вакансию — общение с AI-рекрутером. После отклика ждите сообщение от него, диалог займёт примерно 10 минут. Задача AI-рекрутера — уточнить недостающие детали и ускорить рассмотрение вашей кандидатуры. AI-рекрутер только начинает свой путь, поэтому просим относиться с пониманием. Ваш опыт и участие помогут сделать его удобным и полезным для всех! Обязанности * руководство командой DS (продуктовый и исследовательский треки) плюс собственная инженерная работа — от архитектуры ML/AI-решений до инструментов для fine-tuning LLM * управление командой DS: постановка и декомпозиция задач, приоритизация, контроль качества * менторство, код-ревью, стандарты разработки и исследований; участие в найме * архитектура ML/AI-решений, обоснование выбора методов и моделей * разработка инструментов fine-tuning LLM (LoRA/QLoRA): подготовка датасетов, пайплайны обучения, оценка качества * разработка и валидация ML-моделей, feature engineering, вывод в production * исследовательские гипотезы, дизайн экспериментов, статистическая оценка, прототипы новых подходов * предложения по решению бизнес-задач аналитическими методами, консультирование заказчика, презентация результатов. Требования * одинаково уверенная работа как исследователь/моделист и как инженер, доводящий AI-решения до работающего продукта * алгоритмы и структуры данных на уровне понимания внутреннего устройства, а не вызова библиотек: базовые (сортировки, поиск, деревья, графы, динамическое программирование, оценка сложности), классический ML (линейные модели, градиентный бустинг, SVM, кластеризация), DL (обратное распространение, оптимизаторы SGD/Adam, механизмы внимания, трансформеры), LLM-инженерия (токенизация BPE, LoRA/QLoRA, ANN-поиск) * умение разобрать алгоритм по статье и реализовать в коде * готовность самостоятельно разрабатывать скиллы и тулы для LoRA/QLoRA-адаптации LLM * Data Scientist / ML-инженер — от 4–5 лет * техническое лидерство или менторство — от 1–2 лет * вывод моделей в production и их сопровождение; исследовательская работа * Python (scikit-learn, pandas, numpy, PyTorch), SQL/PostgreSQL * классический ML, валидация моделей, статистика, математическое моделирование * NLP/LLM: трансформеры, Hugging Face Transformers, LLM API, LangChain; промпт-инжиниринг, RAG * практический опыт обучения нейронных сетей: трансформеры + минимум 2–3 типа архитектур (CNN, RNN/LSTM, VAE, RL-агенты) * MLOps: ML-пайплайны, Docker, FastAPI, Git, воспроизводимость экспериментов * готовность проводить код-ревью и давать развивающую обратную связь * способность понятно объяснять технические решения нетехнической аудитории * постановка задач команде, оценка трудоёмкости; готовность развивать управленческие навыки в процессе. Будет плюсом: * XAI, большие данные (PySpark, Hive, HDFS), банковская / финансовая сфера * опыт построения модели, давшей измеримый бизнес-эффект (метрики, выручка, экономия ресурсов) * участие в соревнованиях Kaggle или аналогичных. Условия * гибридный формат работы (4 дня офис) на Кутузовском, 32к1 * ежегодный пересмотр зарплаты, квартальная и годовая премия * более 400 образовательных программ СберУниверситета для профессионального и карьерного развития * программа адаптации и помощь руководителя на старте * расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера.

Location: Intellias Meet your recruiter Jeison Arturo Rios Castano jeison.rioscastano@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Java Engineer Principal Colombia Remote APPLY NOW REFER A FRIEND Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by millions of people in the world. What project we have for you Intellias is partnering with a Fortune 100, Midwest-based industrial manufacturer to modernize and expand a suite of cloud-based services and data products used by a global network of dealers, enterprise customers, and internal business units. Our cross-functional teams deliver scalable APIs, event-driven services, and analytics pipelines that power quoting, ordering, asset telemetry, diagnostics, and lifecycle support for heavy equipment in the field. What you will do Design, develop, and maintain scalable Spring Boot-based microservices in a distributed architecture Build and operate event-driven data processing pipelines, including ingestion, transformation, and enrichment of streaming data Work extensively with complex datasets, focusing on data analysis, transformation, validation, and optimization Develop and maintain advanced SQL queries and data workflows to support business and platform requirements Collaborate closely with data engineering, analytics, and business stakeholders to understand and solve complex data challenges Contribute to data warehousing and analytics initiatives, including Snowflake-based solutions where applicable Develop and maintain robust APIs for internal and external consumers Work with AWS cloud services to design and support reliable, scalable backend systems Design, optimize, and maintain PostgreSQL and DynamoDB schemas, ensuring performance and data integrity Implement and maintain automated testing strategies (unit and integration) Contribute to and maintain GitHub Actions pipelines Ensure system reliability through monitoring, logging, and observability best practices Collaborate effectively in a distributed team, communicating progress, risks, and dependencies Take ownership of features end-to-end, from design through deployment and production support What you need for this Mandatory 9+ years of experience designing, developing, deploying, and maintaining backend services and distributed systems in production using Java 21, Spring Boot 3.x, and Docker 5+ years of hands-on experience with AWS core services and cloud-native application development. 4+ years of experience designing and operating event-driven distributed systems using technologies such as Kafka, AWS Kinesis, or equivalent messaging platforms. Strong experience with microservices, MVC, and event-driven architectures Strong experience with JPA / Hibernate Strong database design skills with PostgreSQL (advanced SQL) and DynamoDB, including schema design, optimization, and performance tuning Solid test automation experience using JUnit and Cucumber Hands-on experience with GitHub Actions and/or similar CI/CD tools Strong ownership and self-management in a fast-paced Agile environment, with the ability to independently deliver end-to-end solutions, resolve blockers, and communicate effectively in English Ability to provide full overlap with US Central Time (CT) on business days On-call support: Willingness to provide off-hours or weekend production support when required Nice to Have Advanced SQL expertise, including designing, writing, optimizing, and troubleshooting complex analytical queries against large and complex datasets. Experience processing, enriching, or analyzing event and telemetry data at scale. Experience with AWS CloudFormation. Experience with jOOQ and Flyway. Experience with BigQuery or Databricks. Experience with Spring Cloud. Experience working with geospatial data (PostGIS). Experience supporting large-scale data platforms, reporting systems, or business analytics products. Experience working with distributed data processing or data pipeline technologies. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success. Skills AWS ETL Java RESTful SpringBoot

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Задачи: — Возглавлять планирование и реализацию миграции в GCP. — Продвигать повестку cloud transformation и консультировать бизнес по облачной стратегии. — Курировать полный жизненный цикл проектов миграции — от анализа до запуска. — Сотрудничать с несколькими техническими командами и участвовать в Agile-процессах. — Разрабатывать технические решения и определять тест-планы. Требования: — Глубокие знания GCP: архитектура, инженерия, безопасность и IAM. — Опыт реализации проектов по облачной миграции (GCP, AWS или Azure). — Опыт работы с Jira. — Умение разрабатывать технические дизайны и тест-планы. — Отличные коммуникативные навыки и опыт работы в Agile. — Навыки решения сложных технических задач. Условия: — Полностью удалённая, глобальная позиция. — Постоянная ставка, гибкий график.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.   About the role   When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen. We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire. You’ll lead two teams: - Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly. - Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.   You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve. You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.   What your day could look like - Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift. - Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap. - Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift. - Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them. - Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours. - Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team. - Building Tier 2’s technical capability so more complex issues are resolved quickly and independently. - Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth. - Spending time on farm with customers, with our field reps, and at our R&D farm - Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team. - Working alongside leaders in our other regions, shaping how we do support globally.   Who we're looking for - Experience leading multiple customer-facing teams through other leaders or managers. - Experience in a 24/7, multi-time-zone or technical support environment. - Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function. - Experience with both proactive and reactive customer support models. - A track record of building capability and lifting performance over time. - Experience co-owning strategy and turning it into measurable outcomes. - A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities. - Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support. - The ability to influence leaders and stakeholders outside your reporting line.   You'll crush this role if you - Can think strategically while staying close to customers and operational detail. - Build and grow leaders, not just individual contributors. - Create clarity across teams with different priorities and operating rhythms. - Get stuck into hard problems and build systems that stop them coming back. - Run on data, using it daily to make decisions, spot patterns and improve outcomes. - Care about the whole customer experience, even when parts of it sit outside your direct ownership. - Thrive in speed and ambiguity, and make good calls with half the picture. - Think big but start small, getting a scrappy first version out, testing it and scaling what works. - Are already AI-first, using new tools to make teams faster, sharper and more capable. - Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.   Bonus points if you have - Experience leading a regional or global Customer, Support, Success or Operations function. - Experience leading an overnight or 24/7 function. - Experience with hardware products or field-deployed technology. - An understanding of the farming or livestock industry. - Startup or high-growth experience. - Familiarity with tools like Intercom, Salesforce, or similar. - Experience with AI support tooling and human-in-the-loop workflows. - Experience in agtech.   Why our team loves working at Halter - Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth. - A genuine and shared connection to our mission to make a difference in the world. - The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage. - Our ideas are truly valued, we are able to move fast, and our impact is real. - State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows? - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. - We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. - Delicious snacks and drinks are available for your daily flow.     Our Office First Approach   There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.   We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.   Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.   JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Responsibilities: — Lead the planning and implementation of a migration to a Google Cloud Platform (GCP) solution. — Drive the organisation's cloud transformation agenda. — Provide advice to the business. — Oversee the full project lifecycle of the migration from start to finish. Requirements: — Extensive experience in GCP architecture, engineering, security, and IAM. — Strong background in delivering cloud adoption projects using GCP, AWS, or Azure. — Working knowledge of Jira. — Ability to develop technical designs and define test plans. — Strong communication skills and ability to collaborate with people at all levels. — Problem-solving skills and enthusiasm for new challenges. — Experience working as part of an Agile team. Benefits: — Fully remote position with flexible working arrangements. The role is with a leading eCommerce business based in the UK. The position is permanent and fully remote.

Location: New York Workplace: OnSite LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? About the Role We're building a Healthcare Vertical Solutions team that turns AI-powered automation into measurable revenue cycle outcomes for health systems and payers. We're looking for a Principal Healthcare Deployment Strategist to lead the most strategic customer engagements while helping define how UiPath deploys healthcare solutions across the industry. This is a highly visible individual contributor role for someone who combines deep healthcare operations expertise, exceptional customer leadership, and the ability to shape product direction through real-world implementation experience. You'll embed with executive customer teams, lead enterprise deployments of AI-powered Revenue Cycle solutions, identify repeatable implementation patterns, and influence the evolution of our Healthcare platform. Every deployment should leave both the customer and the product better than before. This is a hybrid role at the intersection of product strategy, customer success, solution architecture, and healthcare transformation. You'll partner closely with Healthcare Solutions Product Managers, Engineering, and executive leadership while serving as one of the faces of UiPath within the provider and payer ecosystem. What You'll Do Strategic Customer Leadership - Serve as the executive deployment lead for UiPath's largest healthcare customers. - Build trusted relationships with CIOs, CFOs, Chief Digital Officers, CMIOs, Revenue Cycle executives, and operational leadership. - Help customers define long-term automation strategies—not simply implement individual workflows. - Translate complex organizational challenges into scalable AI-powered healthcare solutions. Lead Complex Enterprise Deployments - Own end-to-end deployment strategy for enterprise healthcare implementations. - Lead discovery across clinical, operational, financial, and technology stakeholders. - Design implementation roadmaps spanning multiple hospitals, service lines, or payer organizations. - Resolve ambiguous business problems by balancing customer needs, technical constraints, and product capabilities. Create Repeatable Solutions - Identify patterns across deployments and transform them into reusable implementation methodologies. - Build deployment playbooks, best practices, templates, and reference architectures. - Standardize successful customer implementations to accelerate future deployments. - Drive consistency across the Healthcare Vertical Solutions organization. Shape the Product - Act as the primary voice of the customer within Product and Engineering. - Influence product roadmap decisions using evidence gathered from enterprise deployments. - Validate new product concepts with customers before broad release. - Help prioritize investments based on market demand and deployment experience. Drive Industry Thought Leadership - Develop perspectives on the future of AI-powered Revenue Cycle automation. - Represent UiPath at customer executive briefings, conferences, advisory boards, and industry events. - Mentor other Deployment Strategists through coaching and technical leadership. - Help establish UiPath as the market leader in Healthcare AI automation. What You'll Bring Required Qualifications - 10+ years of experience in Healthcare Revenue Cycle Management, healthcare technology, consulting, or enterprise software. - Deep expertise across Revenue Cycle processes including: - Denials Management - Prior Authorization - Claims Submission - Revenue Integrity - Referral Management - Charge Capture - Appeals - Payer Operations - Extensive experience leading enterprise software implementations inside health systems or payer organizations. - Demonstrated success owning highly complex customer engagements from discovery through scaled deployment. - Executive presence with the ability to advise senior healthcare leaders on operational transformation. - Strong understanding of healthcare interoperability standards including HL7, FHIR, HIPAA, and CMS regulations. - Experience balancing customer outcomes with product strategy and long-term platform scalability. - Exceptional communication, facilitation, and organizational leadership skills. Preferred Qualifications - Experience implementing AI-powered healthcare solutions. - Experience with enterprise automation platforms (UiPath, Microsoft Power Platform, ServiceNow, Salesforce, etc.). - Experience partnering directly with Product Management and Engineering organizations. - Consulting experience leading healthcare transformation initiatives. - Experience developing repeatable deployment methodologies across multiple enterprise customers. What Makes Someone Successful The ideal candidate is more than an implementation leader—they are a strategic builder who continuously improves both the customer experience and the product itself. Successful Principal Deployment Strategists: - See patterns where others see one-off customer requests. - Build scalable solutions instead of custom fixes. - Influence executives through credibility rather than authority. - Thrive in ambiguity and move quickly from idea to implementation. - Balance strategic thinking with hands-on execution. - Raise the bar for the entire deployment organization through mentorship, frameworks, and thought leadership. #LI-MH1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Remote (US); Remote - West; San Francisco, California, United States About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. Job Summary As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives.  You will drive growth, foster collaboration, and enhance our brand presence in the market. Key responsibilities : Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy. Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective. Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies. Manage, coach, and create a talent pipeline for underwriters within the region. Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads. Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead. Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance. Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk. Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy Embody and promote At-Bay company values as a leader within your region. Qualifications: Bachelor's degree in Business, Finance, Marketing, or a related field 8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management. Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience. Previous experience in and qualified in handling large and complex risk segments. A proven track record of successfully building and nurturing broker partnerships on a national and local level. Comprehensive knowledge of commercial lines insurance products and risk management. Willingness and ability to travel regionally as required, up to 50%. Work Arrangement: Remote or Hybrid

Location: New York, NY WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box. WHAT YOU'LL DO Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria Initiate exploratory conversations with key decision-makers at targeted accounts Create strategic target account lists within a defined territory based on research Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements Utilize Salesforce according to Box's standards for lead management metrics tracking Collaborate cross-functionally with various teams at Box WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career Highly motivated, driven and self-starting individual with a positive attitude Ability to work in an exciting, dynamic team environment Excellent time management and interpersonal skills Preferred Experience: 1+ year of experience in Sales or Business Development Customer-facing experience and strong problem-solving skills Track record of success in a performance and metrics-driven role Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $65,000 — $101,500 USD

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, People Experience, Americas San Mateo, CA | Hybrid - 2 days per week in our San Mateo office Role Summary: Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered Senior Director, People Experience, Americas to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions. This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience. The ideal candidate combines strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working. Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities. What You'll Be Doing: Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation. Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services. Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery. Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience. Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners. Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions. Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience. Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement. Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions. Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities. Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk. Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience. Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery. Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed. What We're Looking For: 15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization. Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery. Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment. Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology. Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs. Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change. Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies. Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability. Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences. Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions. Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives. A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution. Bachelor's degree or equivalent practical experience. Additional Experience That Would Be Valuable: Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America. Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries. Experience supporting diverse employee populations across engineering, product, creative, and corporate functions. Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring. Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation. Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption. Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $273,500 — $410,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers. WHAT YOU'LL DO 1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness 2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work 3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context 4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO 5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics 6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly 7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal 8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match 9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves 10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team WHAT YOU'LL NEED - 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals - Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required - A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution - AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring - Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes - A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal - Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner - A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly - Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams NICE TO HAVES 1. Experience with a consumption-based product where value is measured in usage or spend, not seats 2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows 3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached 4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture 5. High-growth or startup experience with comfort operating in ambiguity and rapid change BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Minneapolis, United States; Maple Grove, United States; Blaine, United States; Bloomington, United States; Anoka, United States; Apple Valley, United States CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands. We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.