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Location: Japan (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for an Senior Enterprise Account Executive, Acquisition who will be responsible for prospecting and closing new business across Japan . You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. What You’ll Be Doing: Meet and exceed individual quarterly and annual sales goals Outbound prospecting into net-new customers Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 5+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player Adaptable and with demonstrable experience in high velocity technology companies Familiarity with open source technology is a significant advantage You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Located in: Tokyo, Japan Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal. Compensation & Rewards: Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE: We are looking for a Software Engineer to own the device software and data pipeline for our UMI data collection devices - handheld gripper systems used by human operators to demonstrate manipulation tasks. The data they produce is used to train our robots, so the quality of what you ship determines the quality of robots we deploy. This is a deeply technical, hands-on role. You will write production-grade device software, build reliable sensor fusion and recording pipelines, and own the validation tooling that keeps our training datasets clean. You will work closely with hardware, AI, and data collection teams. WHAT YOU’LL DO: - Develop and maintain device software across the full episode lifecycle: session initialisation, per-sensor stream management, episode recording, and graceful shutdown - Integrate and synchronise sensor streams - wrist and head cameras, 6-DOF pose trackers, gripper aperture encoders, and optionally force/torque sensors - into temporally-aligned, policy-consumable trajectories - Define and maintain the data contract between UMI devices and the AI team: stream formats, episode packaging, metadata schemas, and the interface between raw recordings and training pipelines - Build and maintain data validation tooling that detects dropped frames, timing jitter, pose tracking loss, image quality degradation, and sensor faults before corrupt episodes enter the training dataset - Own operator-facing device software: status indication, start/stop/cancel episode controls, and clear feedback when a session needs to be retried - Support field data collection sessions - deploying devices to operators, validating data quality in situ, and iterating quickly when issues surface during collection - Debug integration failures on device hardware: camera driver issues, bus bandwidth saturation, tracker calibration drift, compute thermal throttling, and storage write failures mid-episode WE’RE LOOKING FOR: - Experience in embedded or device-level software in a robotics or sensing context - writing code that runs on the device, not just talking to it - Proficiency in C++ and/or Python for real-time sensor drivers, inter-process communication, and data recording pipelines - Solid understanding of multi-modal sensor synchronisation - timestamps, hardware triggers, clock drift - and the practical consequences of getting it wrong for downstream ML - Familiarity with camera pipelines and the difference between what a sensor reports and what actually lands on disk with correct timing - Strong instincts around data quality and dataset hygiene - you are uncomfortable shipping episodes with frame drops, tracking loss, or misaligned streams - Proven ability to debug on real hardware: you read logs, attach profilers, and can diagnose whether a problem is a driver, a bus, or a timing issue NICE TO HAVE: - Experience with 6-DOF pose tracking systems (VIO, optical trackers, or similar) and their common failure modes - Familiarity with ML training data formats and what an AI team actually needs from a recorded episode - understanding the consumer of the data you produce - Exposure to operator-facing tooling for data collection: session management, per-episode quality summaries, rejection and retry workflows - Experience scaling device software from a small number of prototype units to many devices operated by non-engineers in the field WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the UK 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the UK , the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in Spain 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Spain , the base compensation range for this role is 94,000 - 112,830 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: Effective in working with customers, including business executives, project managers, and IT development staff. Effective in understanding business needs and distilling the information into business and technical requirements. Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture. Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions. Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers. Be a strong advocate for adherence to standards and best practices. Stay current on Grafana Labs, observability, and related technologies. You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements. If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: Located in the Netherlands 5+ years of experience working on deployment teams, using project management techniques. Direct experience with o11y. Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers Excellent communication skills to communicate with customers, partners, and internal members. Kubernetes (kubectl, Helm, Tanka preferred). Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: Self-starter, adept at picking up new skills and technologies, and eager to break new ground. Vision to help us take our company to the next level. Compensation & Rewards: In the Netherlands , the base compensation range for this role is 109,697 - 131,636 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone.  You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role.   It is a fast-paced and challenging environment.  While our company is growing sustainably,  we still have a lot of building and improving to do.  And we do this work together with our teammates from more than 15 different countries.  We're looking for driven, humble, technically curious  people who embrace a team-first attitude and demonstrate extreme ownership.   This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry.  You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible. What You’ll Be Doing: Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends Follow up on inbound leads effectively and efficiently Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone Use Salesforce and Grafana dashboards for lead and account management and research Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them Consistently meet new business opportunity and pipeline targets Collaborate with cross-functional teams such as marketing and sales to win as a team What Makes You a Great Fit: Fluent in English (written and spoken) Open to feedback and coaching, always looking for ways to improve Clear and concise written and verbal communication style Excellent organizational skills and the ability to prioritize many tasks and demands Willingness and ability to take on any task - no matter how small or big - with a focus on quality Resourceful and proactive in an environment that is constantly evolving Driven by purpose and by winning with a team-first attitude Located in the Sweden Bonus Points For: Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: Would you be successful if you were part of our team? Will you love working here and be a positive influence on your fellow colleagues? Will you grow professionally and personally during your time here? We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview. Compensation & Rewards In Sweden, the OTE (On-Target Earnings) compensation range for this role is 530,00 SEK -  564,000 SEK. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Netherlands (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone.  You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role.   It is a fast-paced and challenging environment.  While our company is growing sustainably,  we still have a lot of building and improving to do.  And we do this work together with our teammates from more than 15 different countries.  We're looking for driven, humble, technically curious  people who embrace a team-first attitude and demonstrate extreme ownership.   This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry.  You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible. What You’ll Be Doing: Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends Follow up on inbound leads effectively and efficiently Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone Use Salesforce and Grafana dashboards for lead and account management and research Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them Consistently meet new business opportunity and pipeline targets Collaborate with cross-functional teams such as marketing and sales to win as a team What Makes You a Great Fit: Fluent in English (written and spoken) Open to feedback and coaching, always looking for ways to improve Clear and concise written and verbal communication style Excellent organizational skills and the ability to prioritize many tasks and demands Willingness and ability to take on any task - no matter how small or big - with a focus on quality Resourceful and proactive in an environment that is constantly evolving Driven by purpose and by winning with a team-first attitude Located in the Netherlands Bonus Points For: Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: Would you be successful if you were part of our team? Will you love working here and be a positive influence on your fellow colleagues? Will you grow professionally and personally during your time here? We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview. Compensation & Rewards In the Netherlands, the OTE (On-Target Earnings) compensation range for this role is 58,750 EUR -  61,850 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Kuala Lumpur Workplace: remote ABOUT YOU   We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products. The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement. You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion. This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities: Product Strategy & Roadmap Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs. Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators. Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions. Product Definition & Delivery Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements. Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences. Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery. Drive features from ideation through build, testing, launch readiness, and post-launch iteration. Cross-Functional Collaboration Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams. Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders. Support internal enablement by helping teams understand new features, user flows, and operational impacts. Partner & Platform Engagement Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks. Participate in partner discussions to clarify requirements, dependencies, and delivery expectations. Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap. Data, Insights, and Iteration Define and monitor key product metrics related to onboarding, engagement, and usage. Use data, user feedback, and partner insights to identify friction points and opportunities for improvement. Continuously refine products based on performance and evolving customer needs. Qualifications & Skills: Experience & Background 8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce. Proven experience delivering complex, cross-functional Fintech products from concept to launch. Experience with digital wallets, card issuing, payouts, or BaaS platforms. Strong technical fluency and comfort working closely with engineering teams and APIs. Product & Execution Skills Ability to translate ambiguous problems into structured product requirements and execution plans. Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers. Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously. Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows. Data-informed mindset with the ability to use metrics to guide decisions. Collaboration & Mindset Collaborative, humble, and solutions-oriented approach to problem solving. Comfortable giving and receiving feedback and reassessing assumptions as new information emerges. A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions. Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve. Proactive, hands-on attitude with a bias toward ownership and execution. Nice to Have: Familiarity with fraud management, risk, chargebacks, or compliance considerations. Experience in gaming, digital goods, and creator platforms. BENEFITS:  Convenient work toolsLatest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growthFree trainings and participation in specialized conferences Rich knowledge exchange within the company More perksHealth insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Toulouse, France; United States; United Kingdom The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal. Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized. Tasks summary: Architecture Concept & Requirements • Gather functional, performance, environmental and security requirements from mission stakeholders & CONOPs. • Map requirements to payload equipment performance with I/F with on-board processor • Coordinate with cybersecurity team for payload‑specific assessments • Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Payload Architecture & Design • Implement the high‑level digital payload architecture (optical ISLs, Phased array antennas, Feeder links & front‑end), master reference oscillator & clock synchronizations. • Produce Interface Control Documents (ICDs) with other subsystems and ground segment. • Implement high‑speed data‑bus I/F (SpaceWire, SpaceFibre, Ethernet, CAN). Simulation & Analysis • Perform performance simulations (Gain, Spurious, Linearity, SNR, dynamic range, spectral efficiency, G/T, EIRP…etc.) and Monte‑Carlo analyses for tolerance budgeting. • Define and maintain Payload DC power budget with traffic & utilization models • Perform FMECA, Fault tree and FDIR, reliability modeling and availability to meet mission objectives Hardware & Firmware • Provide system‑level specifications to hardware designers, review schematics, layouts, thermal interfaces, and mechanical constraints. • Support SW development for MODCODs and on‑board processing pipelines; ensure BIST, timing, latency and deterministic behavior. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support payload design authority in System design reviews, Power/Structure/Thermal interfaces and Mission Operations assessments. • Liaise with Electrical, Power, Structures, Thermal, Software, Ground‑Segment and Mission‑Operations teams to resolve integration issues early. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Develop Payload Verification Master Plan covering unit‑test, subsystem‑test, payload‑level test, environmental and electromagnetic compatibility (EMC) test campaigns. • Lead test‑automation framework set‑up, test‑case definition, results analysis and test‑report certification. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to the company’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Ensure all artefacts, analysis, software, deliverables and documentation are version controlled in PLM environment. • Lead and Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On Orbit & Operations Support • Provide technical support to Mission Operations for routine payload health monitoring, contingency handling and performance trending. • Lead root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Analyze on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications:  B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of digital regenerative payload system design experience on LEO/MEO missions.  Comprehensive knowledge of digital communications, SDR, DSP, DVB RCS/SX protocols, Modulation schemes, Class of Service, Networking, MPLS, 2G, 5G NTN.  Strong technical-writing ability (requirements, ICDs, test procedures, risk reports) and presentation skills; comfortable interfacing with customers, suppliers and senior leadership.  Strong understanding of aerospace system engineering fundamentals.  Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.  Experience with Confluence and JIRA.  Demonstrated capability to efficiently work with little supervision.  Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.  Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Montreal, Canada The company provides full relocation support, including immigration assistance, and offers a relocation bonus upon arrival in Montreal. Selected candidates may work remotely during the initial months while their immigration process is being completed; however, the long-term expectation is for the individual to transition to onsite work in Montreal once relocation has been finalized. Tasks summary: Architecture Concept & Requirements • Gather functional, performance, environmental and security requirements from mission stakeholders & CONOPs. • Map requirements to payload equipment performance with I/F with on-board processor • Coordinate with cybersecurity team for payload‑specific assessments • Perform requirement management and maintain bidirectional traceability throughout the program life cycle. Payload Architecture & Design • Implement the high‑level digital payload architecture (optical ISLs, Phased array antennas, Feeder links & front‑end), master reference oscillator & clock synchronizations. • Produce Interface Control Documents (ICDs) with other subsystems and ground segment. • Implement high‑speed data‑bus I/F (SpaceWire, SpaceFibre, Ethernet, CAN). Simulation & Analysis • Perform performance simulations (Gain, Spurious, Linearity, SNR, dynamic range, spectral efficiency, G/T, EIRP…etc.) and Monte‑Carlo analyses for tolerance budgeting. • Define and maintain Payload DC power budget with traffic & utilization models • Perform FMECA, Fault tree and FDIR, reliability modeling and availability to meet mission objectives Hardware & Firmware • Provide system‑level specifications to hardware designers, review schematics, layouts, thermal interfaces, and mechanical constraints. • Support SW development for MODCODs and on‑board processing pipelines; ensure BIST, timing, latency and deterministic behavior. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support payload design authority in System design reviews, Power/Structure/Thermal interfaces and Mission Operations assessments. • Liaise with Electrical, Power, Structures, Thermal, Software, Ground‑Segment and Mission‑Operations teams to resolve integration issues early. • Support B&P (Phase 0 & pre-phase A). Integration & Verification (IVV) • Develop Payload Verification Master Plan covering unit‑test, subsystem‑test, payload‑level test, environmental and electromagnetic compatibility (EMC) test campaigns. • Lead test‑automation framework set‑up, test‑case definition, results analysis and test‑report certification. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns. • Act as technical liaison with customers, partners and external vendors • Act as Continuous Improvement stakeholder • Contribute to the company’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Ensure all artefacts, analysis, software, deliverables and documentation are version controlled in PLM environment. • Lead and Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On Orbit & Operations Support • Provide technical support to Mission Operations for routine payload health monitoring, contingency handling and performance trending. • Lead root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Analyze on‑orbit telemetry, update filter parameters, and generate performance reports. • Support SOOH development and associated operator training. Required Qualifications:  B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of digital regenerative payload system design experience on LEO/MEO missions.  Comprehensive knowledge of digital communications, SDR, DSP, DVB RCS/SX protocols, Modulation schemes, Class of Service, Networking, MPLS, 2G, 5G NTN.  Strong technical-writing ability (requirements, ICDs, test procedures, risk reports) and presentation skills; comfortable interfacing with customers, suppliers and senior leadership.  Strong understanding of aerospace system engineering fundamentals.  Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.  Experience with Confluence and JIRA.  Demonstrated capability to efficiently work with little supervision.  Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.  Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals. We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company. In this role, you will balance reactive and proactive work, responding to inbound inquiries as well as outreaching to target accounts. You will need to research and have a detective mindset in order to craft thoughtful, value-add messaging; and you’ll need to be confident driving business conversations on the phone.  You will need to know how to use AI as a tool to constantly improve your productivity. This is a demanding and rewarding role.   It is a fast-paced and challenging environment.  While our company is growing sustainably,  we still have a lot of building and improving to do.  And we do this work together with our teammates from more than 15 different countries.  We're looking for driven, humble, technically curious  people who embrace a team-first attitude and demonstrate extreme ownership.   This is a great team to join, whether you’re just starting your career or looking to pivot into the tech industry.  You’ll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible. What You’ll Be Doing: Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends Follow up on inbound leads effectively and efficiently Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone Use Salesforce and Grafana dashboards for lead and account management and research Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them Consistently meet new business opportunity and pipeline targets Collaborate with cross-functional teams such as marketing and sales to win as a team What Makes You a Great Fit: Fluent in German and English (written and spoken) Open to feedback and coaching, always looking for ways to improve Clear and concise written and verbal communication style Excellent organizational skills and the ability to prioritize many tasks and demands Willingness and ability to take on any task - no matter how small or big - with a focus on quality Resourceful and proactive in an environment that is constantly evolving Driven by purpose and by winning with a team-first attitude Located in Germany Bonus Points For: Let’s be honest - interviewing is not easy. However, we want you to come prepared and succeed. When we interview, we’re trying to determine a couple of things: Would you be successful if you were part of our team? Will you love working here and be a positive influence on your fellow colleagues? Will you grow professionally and personally during your time here? We’re looking for people who are curious and passionate about technology, so make sure you invest some time in learning about Grafana Labs. Explore our community, the industry we operate in, what we offer, and how we set ourselves apart. During your interview, you’ll be sharing stories about your current and past roles and experiences. The best way to frame this is with the CARR model: Context, Action, Results, Reflection. This allows you to succinctly share the experiences you’ve gained. Remember, humility drives learning and we love working with people who are always trying to better themselves. Throughout our interview process, you will receive feedback, and usually directly in the interview. As you move through the interview process, make sure you listen to the feedback you receive and figure out how to incorporate the advice in the next step of the interview. Compensation & Rewards In Germany, the OTE (On-Target Earnings) compensation range for this role is EUR 58,000 -  EUR 62,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Content & Marketplace Operations Manager to own how content, campaigns, and partner experiences are surfaced across x.la, Xsolla Mall, and key homepage surfaces. This role is responsible for turning cross-functional priorities from Marketing, Business Development, Product, SEO, and Paid Media into a clear, prioritized content roadmap that drives awareness, engagement, and adoption across the ecosystem. You will operate as a strong individual contributor with real ownership — consulting stakeholders, owning prioritization, and ensuring alignment with the VP of Marketing and VP of Xsolla Partner Network. ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Marketplace & Homepage Ownership Execute the content and placement plan across x.la and Xsolla Mall homepage and marketplace surfaces, as directed by Marketing, BD, and Product stakeholders. Maintain the operational content programming roadmap, translating strategic priorities from Marketing, BD, and Product into actionable live-ops timelines. Translate launches, campaigns, and partner initiatives into clear marketplace programming for execution. Ensure alignment with leadership on priorities and trade-offs. Content Operations & Live Ops Manage day-to-day live operations across homepage tiles, featured placements, storefronts, and promotional modules. Maintain content freshness, cadence, and quality across all marketplace surfaces. Coordinate campaign launches and updates, including scheduling, QA, and go-live execution. Work with stakeholders on a content calendar, planning out updates over time. Work closely with Ops and Product teams to execute within existing CMS and tooling constraints. Manage localization of landing pages and promotional assets with regional teams to ensure accurate and market-relevant content delivery. Cross-Functional Coordination & Prioritization Serve as the main point of contact for marketplace content execution requests from Marketing, BD, and other stakeholders. Consult stakeholders to understand operational objectives, then own prioritization and sequencing of live-ops content. Proactively flag conflicts, capacity risks, and trade-offs, ensuring leadership alignment. Performance & Optimization Provide operational tracking for live content, reporting on immediate performance indicators such as: CTR and engagement Platform health (freshness, utilization) Partner with data and ops teams to ensure content performance dashboards are available and actionable for live-ops decisions. Implement content and placement optimizations based on performance insights and marketing strategy. Support experimentation efforts (e.g. placement testing, A/B tests where feasible). Scaling & Enablement Support x.la’s evolution into a scalable ecosystem of partner, brand, influencer, and creator storefront pages. Help define templates, repeatable processes, and operating standards to support scale. Normalize processes across x.la and Xsolla Mall where possible, adapting where necessary. Provide structured feedback to ops and product teams on tooling gaps and improvement opportunities. Build up a Content Calendar process to lay out a roadmap for content development Qualifications & Skills 2–5 years of experience in content operations, digital merchandising, marketplace operations, or similar roles. Experience managing homepage or platform content, content calendars, or live digital surfaces. Demonstrated experience applying AI tools and agentic AI workflows (LLMs, AI agents, automation platforms) to content operations — not just familiarity, but practical integration into day-to-day work. Ability to identify repetitive operational processes and design AI-driven automations (including autonomous or semi-autonomous agents) to improve speed, consistency, and scale. Comfort working with evolving AI tooling; willingness to experiment with and iterate on AI agents and AI-assisted workflows. Strong organizational skills with the ability to balance multiple stakeholders and priorities. Comfortable working in evolving systems and building processes where tools are still maturing. Analytical mindset with experience using data to guide decisions. Familiarity with CMS platforms, project tracking tools, and dashboards. Nice to Have (AI Automation Skills) Experience building agentic workflows using tools such as Claude, n8n, or similar platforms. Familiarity with connecting AI tools to operational systems (CMS, project management, communication platforms) for end-to-end automation. Track record of reducing manual operational overhead through AI-assisted processes. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for an Integration Manager who is technically sharp, partner-focused, and a natural communicator to join our Integrations team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own the full lifecycle of partner integrations — from scoping and development through to launch and ongoing support. Strong full-stack development skills and the ability to translate complex technical concepts into clear, actionable solutions are essential, along with experience in frontend and backend implementation, B2C plugin integrations, and working directly with external partners. The ability to balance hands-on coding with partner-facing communication and junior developer mentorship will be key to your success in this role. If you're passionate about building seamless, high-quality digital experiences and love crafting innovative commerce solutions that help game developers connect with their players and grow their businesses, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services designed to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in its mission to bring opportunities together and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have everything they need to enjoy the game. For more information, visit xsolla.com. Responsibilities Develop template-based and custom Xsolla Pages for partner projects using site builder platforms (e.g., Webflow, Wix, Squarespace) and custom code solutions. Integrate B2C plugins (Quests, Offerwall, Rewards) into partner implementations and configure functionality based on specific project requirements. Serve as the primary technical point of contact for partners throughout onboarding and implementation, providing clear guidance on functionality, plugin configuration, and technical requirements. Collaborate with designers, content creators, and cross-functional teams to ensure pages align with brand standards and user experience goals. Provide ongoing technical support, troubleshoot and debug complex integration issues, optimize performance, and conduct quality audits on game titles, pricing, and SKUs. Mentor junior developers through code reviews, custom development tasks, and guidance on new or complex feature requests. Analyze existing technical issues, identify root causes through log analysis, and deliver actionable recommendations for resolution. Qualifications & Skills 3–5 years of full-stack development experience, with a strong portfolio of frontend and backend implementation work. Proficiency in React.js and its core principles, including state management workflows such as Flux or Redux. Strong knowledge of HTML, CSS, and JavaScript, with hands-on experience using site builder tools such as Webflow, Wix, or Squarespace. Experience with responsive design, cross-browser compatibility, and RESTful API integration using Fetch or similar methods. Solid experience with version control systems, particularly Git, within collaborative development environments. Strong problem-solving and debugging skills, including the ability to read logs, trace root causes, and resolve complex integration issues independently. Excellent communication skills — able to present technical solutions clearly, manage partner expectations, and facilitate productive discussions with both technical and non-technical stakeholders. Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field — or equivalent professional experience. Advanced proficiency with AI tools such as ChatGPT, Gemini, or Claude to enhance development productivity and problem-solving. Nice to Have: Ability to use Claude Code for agentic coding workflows and accelerated custom development tasks. BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! Technical Service Operations Lead (TSO Lead), Kuala Lumpur ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred). Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to have: Experience in the gaming, payments, or fintech industry. Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. BENEFITS Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 ("PDPA"), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: Careers | Xsolla

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Senior QA Engineer with strong Web3 experience to join our engineering team. You are meticulous, technically sharp, and deeply curious about decentralized technologies. You understand the nuances of blockchain interactions, wallet integrations, smart contract behavior, and hybrid on‑chain/off‑chain systems.   You thrive in fast‑paced, agile environments and bring a proactive approach to quality—anticipating risks, validating distributed systems, and ensuring seamless user experiences across Web3‑enabled features. You are confident in manual testing, comfortable with API‑level validation, and eager to integrate AI‑driven testing tools to improve coverage, speed, and defect detection.   If you’re excited to shape quality practices for blockchain‑enabled products and help define how Web3 experiences should feel for millions of users, we’d love to meet you.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Core QA Ownership Lead manual testing of complex Web3 and platform features across multiple environments Validate blockchain interactions, wallet flows (e.g., MetaMask, WalletConnect), and decentralized identity/authentication Test smart contract interactions, event handling, and on‑chain/off‑chain data synchronization Drive exploratory, functional, and regression testing using structured documentation and deep product knowledge Identify, log, and track reproducible issues with precision using Jira or similar tools Web3‑Specific Quality Work Verify blockchain node responses, RPC interactions, and event‑driven workflows Validate transaction signing, wallet authentication, and multi‑chain compatibility Collaborate with engineers to test smart contract upgrades, migrations, and versioning Monitor production logs, blockchain explorers, and analytics dashboards to detect anomalies Process & Tooling Create and maintain detailed test cases, checklists, and QA documentation Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage for Web3 components Evaluate and integrate AI‑powered testing tools (e.g., automated test generation, log analysis, visual regression) Set up and manage test environments, staging pipelines, and job configurations Conduct load, stress, and performance testing—especially around high‑volume Web3 interactions Quality Leadership Act as a quality advocate across sprint planning, reviews, and release cycles Mentor junior QA engineers and promote a culture of proactive quality ownership Contribute to best practices for testing decentralized systems and hybrid architectures Qualifications & Skills Required Minimum 7 years of total QA experience , including ownership of end‑to‑end quality At least 2 years of hands‑on Web3 testing experience , covering blockchain integrations, wallet flows, or decentralized systems Strong understanding of manual testing methodologies and defect life cycle Familiarity with blockchain fundamentals (e.g., transactions, gas, confirmations, RPC endpoints) Experience validating APIs using Postman or similar tools Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git) Comfortable using browser developer tools and basic terminal/command‑line workflows Strong verbal and written English communication skills Familiarity with AI‑powered testing tools (e.g., test case generation, smart prioritization, AI log analysis) Good to Have Good to Have Experience with wallet testing (MetaMask, Coinbase Wallet, WalletConnect, custom wallets) Understanding of smart contracts, Solidity basics, or blockchain debugging tools Experience with automated testing frameworks (Playwright, Cypress, Selenium) Knowledge of backend technologies, APIs, and familiarity with PHP or related languages Experience working in Linux environments and using Bash scripting Hands‑on experience with AI platforms used in QA contexts BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers

Location: Georgetown, Guyana EnerMech is seeking an experienced Operations Engineer to support the planning and execution of offshore and onshore PPU (Process, Pipeline, and Umbilical) service operations in Guyana. This role works closely with Operations and Project leadership to ensure safe, efficient, and high-quality project delivery across multiple service lines. You will play a key role from engineering and preparation through execution and close-out, acting as a technical and operational point of contact for both internal teams and clients. Job Description: Support the engineering and execution of PPU service operations, including: Filling, flushing, pigging, leak testing, hydrotesting, dewatering, and conditioning Umbilical hydraulic, electrical, and fiber optic testing Umbilical commissioning, fluid displacement, bolting, torquing, and tensioning Prepare operational procedures, risk assessments, and project execution plans. Coordinate and support field operations to ensure work is completed safely, efficiently, and in line with approved procedures. Ensure all equipment is fit for purpose and meets project specifications. Interface directly with client representatives and internal project teams. Promote and uphold EnerMech’s safety, quality, and environmental standards. Support worksite readiness including permits, loadouts, packing lists, and equipment preparation. Maintain accurate operational documentation and support project close-out reporting. Assist with Management of Change processes when scope or execution requirements evolve. Provide support to workshop and base operations as required. Requirements Engineering degree or mechanical trade/vocational qualification. Valid driver’s license and passport. Offshore certifications (e.g., BOSIET, medical) or ability to obtain.3+ years of field experience in a supervisory or engineering role within PPU services or a related discipline. Hands-on operational experience in one or more PPU service lines. Strong understanding of offshore and onshore operations. Ability to read and interpret P&IDs. Proficiency with Microsoft Office (Word, Excel, Outlook). Comfortable working in a fast-paced, operational environment.

Location: Jeddah, Saudi Arabia; Makkah, Saudi Arabia; Rabigh, Saudi Arabia; Taif, Saudi Arabia Eram Talent is seeking a skilled Communication Engineer to join our team in Saudi Arabia. In this role, you will play a crucial part in enhancing and maintaining communication systems within the oil and energy sectors. Your expertise will ensure reliable and efficient communication channels necessary for project operations and collaboration. Your primary focus will be on designing, implementing, and troubleshooting communication networks and systems tailored to meet our project's specific needs, ensuring that they operate at optimum levels. Responsibilities Design and implement communication systems and networks, including both wired and wireless technology. Conduct regular maintenance and troubleshooting of communication systems to ensure high availability. Work closely with project teams to define communication requirements and develop innovative solutions. Evaluate and recommend new technologies to enhance communication systems. Document all communication systems and ensure compliance with relevant standards and regulations. Support training for staff on communication tools and equipment usage. Stay updated with the latest advancements in communication technology and apply best practices. Requirements Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or a related field. At least 3+ years of experience in communication engineering or a similar role. Strong knowledge of communication protocols and technologies, including VoIP, LAN, WAN, and satellite communication. Experience in designing and implementing RF, fiber optic, and data communication systems. Excellent analytical skills and a strong problem-solving mindset. Effective communication skills and the ability to work collaboratively in a team environment. Fluency in English; knowledge of Arabic is a plus. Benefits Salary is not a constraint ,company is looking for right candidate .

Location: Kuala Lumpur Workplace: onsite ABOUT YOU We are looking for a Senior QA Engineer who is meticulous, technically sharp, and forward-thinking to join our engineering team. You thrive in fast-paced, agile environments and are passionate about ensuring quality at every stage of the development lifecycle. You are not only confident in manual testing but also eager to integrate AI driven testing tools and workflows to elevate productivity, test coverage, and defect detection.   You bring deep expertise in exploratory and structured testing, contribute to team best practices, and are proactive in monitoring production behavior and user experiences. You stay curious about emerging tools and technologies, especially AI, and know how to leverage them effectively without losing sight of the fundamentals.   If you’re excited to improve test processes, advocate for quality across teams, and drive innovation in QA through automation and AI, we’d love to hear from you.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Own and lead manual testing of complex features across multiple environments Drive exploratory and regression testing using structured documentation and product knowledge Identify, log, and track reproducible issues with precision using bug tracking tools (e.g. Jira) Analyze production logs and real-user behavior to proactively identify quality gaps Create and maintain detailed test cases, checklists, and QA documentation Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage Evaluate and integrate AI-powered tools (e.g. test generation, log analysis, visual regression) into QA workflows Set up and manage test environments, staging pipelines, and job configurations Conduct load/stress testing and performance investigations Act as a quality advocate across sprint planning, reviews, and release cycles Mentor junior QA engineers and promote a culture of proactive quality ownership Qualifications & Skills Proven experience in software QA or testing roles, including ownership of end-to-end quality Degree in Computer Science, Information Technology, or related field Strong understanding of manual testing methodologies and defect life cycle Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git) Practical experience using Postman and similar tools for API validation Hands-on experience with CI/CD pipelines and deployment readiness processes Proficiency with browser developer tools and basic terminal/command-line usage Strong verbal and written English communication skills Familiarity with AI-powered testing tools (e.g., test case generation, smart test prioritization, AI log analysis) Good to Have Experience with Playwright, Cypress, or Selenium for automated test development Understanding of backend technologies, APIs, and familiarity with PHP or related languages Experience working in Linux environments and using Bash scripting Hands-on with AI platforms (e.g., ChatGPT, Testim, Mabl, or AI-based bug triaging tools) in a QA context BENEFITS: Convenient work tools Latest Mac workplaces + additional hardware to make you more effective at work Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab Professional growth Free trainings and participation in specialized conferences Rich knowledge exchange within the company More perks Health insurance (Medical, dental and optical)- Employee and dependants Flexible hours: organize your day according to your needs and sprint & teamwork demands No dress code Comfortable and new office environment  The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com. For more vacancies: https://xsolla.com/careers