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Location: Remote, US Role Overview The HR Manager collaboratively manages day-to-day HR compliance and employee relations processes through teamwork, shared discovery, and Talent Operations leadership review, supporting compliance, consistency, and employee-focused Talent Operations practices across the organization. This individual-contributor role has no direct reports and leads through functional ownership and cross-functional partnership. The HR Manager interprets and communicates policies, monitors employment law and regulatory requirements, manages workplace concerns, and develops recommendations to mitigate risk. The position independently manages analysis, documentation, recommendations, and follow-through on matters involving employee relations, performance management, attendance, employment records, onboarding, and organizational change. The VP, Talent Operations reviews recommendations and approves final outcomes; the HR Manager coordinates implementation of approved outcomes and remains accountable for accurate, timely, and consistent process execution. A Day in the Life Manage day-to-day administration of HR policies and programs and provide practical guidance to leaders and employees on policy interpretation, employee relations, attendance, conduct, performance, and workplace expectations Own employee relations intake and case management; conduct or coordinate timely, objective workplace investigations; document interviews and findings; and recommend follow-up actions for final review and approval by the VP, Talent Operations Coach leaders through performance improvement, corrective action, and employment decisions while balancing employee experience, business needs, and compliance risk; develop recommendations and coordinate implementation following VP approval of final outcomes Manage monitoring of federal, state, and local employment requirements; recommend updates to HR policies, procedures, notices, practices, and employee communications; and coordinate implementation following VP approval Maintain accurate, complete, and confidential employee records, case files, employment documentation, and required compliance reports Manage periodic audits of HR records and practices, identify gaps or trends, recommend corrective actions and process improvements, and track implementation of approved outcomes Coordinate compliance requirements across recruiting, employment authorization, onboarding, compensation and benefits, payroll coordination, leave and attendance, safety, training, and employee separations, partnering with the responsible functional owners Develop and deliver employee and manager communications and training related to HR policies, respectful workplace expectations, documentation standards, employment practices, and regulatory responsibilities, consistent with approved policies and outcomes Partner with Talent Operations leadership, business leaders, legal counsel, vendors, and other internal or external resources on compliance and employee relations matters; escalate complex or high-risk concerns promptly to VP Talent Operations Use HR systems and workforce data to manage case tracking, monitor compliance activities, identify recurring issues, and recommend actions Lead or contribute to cross-functional HR compliance projects and organizational change initiatives Connect with HR support staff and service providers through established partnerships to ensure timely, accurate, and consistent completion of HR processes Role Progression Within 1 month, you’ll : Learn Talent Operations policies, systems, workflows, documentation standards, and key partners; understand current compliance priorities, employee relations procedures, and VP final-review requirements; and begin handling routine inquiries. Within 3 months, you’ll : Independently manage day-to-day compliance and employee relations processes; conduct or coordinate investigations and support performance matters; identify recurring risks or process gaps; and submit practical recommendations to your manager. Within 6 months, you’ll : Own assigned compliance and employee relations programs and case-management processes; lead audits, investigations, training, or cross-functional initiatives; use workforce and case data to identify trends and recommend risk mitigation; and demonstrate timely, consistent execution and implementation of approved outcomes. About You Bachelor’s degree in human resources, business administration, or a related field, or equivalent relevant experience 4-7 years of progressive human resources experience, including meaningful responsibility for HR compliance and employee relations Working knowledge of employment law, HR regulatory requirements, policy administration, workplace investigations, performance management, leave and attendance practices, and employment documentation Demonstrated ability to handle confidential and sensitive matters with sound judgment, objectivity, and discretion Strong written and verbal communication, analytical, organizational, and problem-solving skills Ability to work independently, manage multiple priorities, collaborate across functions, and provide clear, practical guidance to leaders and employees Proficiency with human resource management systems and standard business applications Successful candidates will be required to complete and pass a CLEAR™ identity verification as part of the pre-employment screening process CLEAR™ Candidate FAQ The annual base salary range for this exempt position is $100,000 - $115,000 and reflects the midpoint through maximum of the established range for this role . Encoura establishes compensation using national market data, internal equity considerations, and organizational budget factors to ensure fairness and consistency across the organization. Certain roles may also be eligible for variable compensation in addition to base salary. Employees in this role are eligible for Encoura’s comprehensive benefits package, which includes health insurance, retirement contributions, paid time off, and other programs that support employee well‑being. About  Us Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success. Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S. Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team. Applicants from California, please review the CA HR Privacy Notice . To review our privacy policy, please click this link: https://encoura.org/privacy-policy/

ZILO is looking for an Operations Analyst to process subscription and redemption orders handle investor onboarding and run daily reconciliations for its US digital transfer agency in cooperation with the UK hub.

ZILO is looking for a Head of Operations to hold in-jurisdiction operational accountability for its SEC-registered US transfer agent including dealing window turnaround reconciliation and oversight of the UK operations hub.

Deblock is looking for an IT Operations Manager to own team tooling and onboarding and keep the company compliance-ready while partnering with product on new launches and driving operational reviews and the team roadmap.

You are the person who makes sure every cabin is guest-ready before the next family arrives. Follow up with cleaners on turn status, ETAs and anything blocking completion.

Location: Paris Workplace: Hybrid WHY THIS ROLE EXISTS At Pennylane, Growth Operations is crucial in transforming prospect data and marketing processes into an automated, reliable, and scalable growth engine.   We are hiring a Growth Operations to join our Growth team and work at the intersection of business, data, automation, and AI. Your mission: enhance how we identify, enrich, and activate prospects while building tools that boost Marketing and Sales efficiency.   You will also contribute to AI adoption by identifying use cases, creating agents and workflows, testing new tools, and empowering teams to use them effectively.   🌍 WHAT IS PENNYLANE? Pennylane is one of France's leading fintech unicorns, creating the financial and accounting operating system for European SMEs and accounting firms.   Founded in 2020, we empower business owners to make better decisions and enable accountants to focus on client advisory.   A few figures to illustrate our scale and ambition:   - 💻 1.3 million+ SMEs already work with Pennylane. - 🤝 7,000+ accounting firms use our platform. - 👨‍👩‍👧‍👦 1,100+ Pennylaners representing over 25 nationalities. - 💰 €400 million+ raised since launch. - 🌍 Remote-friendly, international culture as we expand across Europe.   WHAT YOU’LL DO As part of our Growth team, you'll closely collaborate with Marketing, Sales, Product Marketing, Operations, and Product.   BUILD SCALABLE AUTOMATION WORKFLOWS - Design and maintain complex workflows using n8n - Automate prospect scraping, enrichment, scoring, and activation - Identify CRM bottlenecks and replace manual processes with scalable solutions - Connect our data warehouse with Salesforce to generate opportunities and provide actionable insights to Sales   TURN DATA INTO GROWTH - Improve prospect database quality and usability - Build tools to help Marketing and Sales generate and activate qualified leads - Support acquisition initiatives: outbound, events, partnerships - Monitor project impact on lead generation, conversion, and efficiency   DRIVE AI ADOPTION - Identify valuable AI use cases for Growth, Marketing, and Sales - Create agents, skills, and reusable workflows - Experiment with tools like Dust, Cursor, and Claude Code - Support adoption via training, documentation, and pilot programs   CONNECT AND OPTIMISE OUR STACK - Integrate tools such as Salesforce, Modjo, Dust, and Livestorm - Translate business needs into technical solutions - Own projects from scoping to deployment and iteration - Ensure compliance with GDPR, CNIL, security, and data governance   WHAT YOU BRING - Hands-on experience in Growth Ops, Marketing Ops, Revenue Ops, or automation, ideally in B2B SaaS or a scale-up - Strong proficiency with n8n and complex, multi-tool workflows - Ability to translate business challenges into tech solutions - Familiarity with CRM systems, prospect data, scraping, enrichment, and scoring - Proven record of impactful automation projects - Practical experience using AI tools and supporting adoption - Strong communication and project management skills - Autonomy, curiosity, and an ownership mindset - Professional working proficiency in English - Bonus: Experience with SEO, SEA, or the broader acquisition funnel   🛠️ TOOLS AND ENVIRONMENT You’ll use tools like n8n, Salesforce, Modjo, Dust, and Livestorm and experiment with solutions such as Cursor, Claude Code, and MCPs.   WHAT YOU CAN EXPECT - A role combining Growth, automation, data, and AI - End-to-end ownership with measurable business impact - Opportunity to build systems from scratch - Key role in shaping automation and AI practices - Close collaboration with cross-functional teams - A demanding, supportive, execution- and learning-focused environment   📍 LOCATION AND WORKING MODEL Permanent position based in Paris on a hybrid basis   🔎 OUR RECRUITMENT PROCESS - Talent Acquisition interview (30 min, remote) - Hiring Manager interview (1 hour, remote) - Case study & debrief (1 hour, remote) - Final interview with a Marketing leader (45 min, remote) - Team-fit interview (1 hour, in person)   🌈 OUR COMMITMENT TO DIVERSITY AND INCLUSION Pennylane is committed to an inclusive, supportive work environment with equal opportunities for all candidates, regardless of background, gender, religion, sexual orientation, disability, or any other personal characteristic.   If this role excites you and you believe you could add value, we encourage you to apply—even if you do not meet every requirement.   ⚠️ IMPORTANT INFORMATION FOR CANDIDATES Please apply only through Pennylane’s official channels. Our communications come from addresses ending in @pennylane.com or @pennylane-partners.com.   We will never request payment or financial information at any stage of the recruitment process. 🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

Location: London; United States; New York; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE ElevenLabs moves fast - by design. We run lean, we bias toward action, and we trust our people to figure things out. That's how we've built world-leading AI products in three years with a fraction of the headcount of our peers. But speed at 200 people and speed at 1,000+ people are different challenges, and the systems, habits, and connective tissue that let a company move fast without breaking things don't build themselves. As our Company Operations Lead, you'll own the infrastructure that lets ElevenLabs keep its velocity as it scales. Not by adding process for process's sake - but by building the right systems, in the right places, at the right time, so that the rest of the company can focus on what they do best. You'll establish the operating layer that keeps a 50-country, hybrid organization coherent; drive the strategic planning cadence that keeps leadership aligned; and deploy a lean team of strategic generalists against the company's most urgent cross-functional challenges. You’ll be responsible for: - Operating Cadence: Running the planning and alignment cycles that keep the company pointed in the right direction. This includes OKR planning, workforce, and headcount planning. - Operating System: Building and maintaining the infrastructure layer that lets the company move faster. Systems of record, org taxonomy and governance, and the knowledge management systems that ensure information flow effectively across our remote-first team. - AI Enablement & Agentification: Ensuring every team at ElevenLabs has the tools, access, and knowledge to work effectively with AI. You'll own the internal AI enablement framework - managing tool access and rollout, identifying where agents and automation can accelerate how functions operate, and building the learning opportunities and champions programmes that drive deep adoption. You'll work closely with Security, IT, and the Automations team to ensure what gets built is built right. - Operations Centre of Excellence: Defining what great operations looks like at ElevenLabs and embedding it across the company. You'll set the blueprint that makes operational excellence repeatable and deploy the team as embedded operators inside other functions, standing up best practices, up-skilling teams, and handing off cleanly once the work is done. REQUIREMENTS We do not require formal experience, certifications, or degrees. We do require: - Proven experience building and leading a Strategy & Operations or BizOps function at a high-growth technology company - ideally through a meaningful scaling inflection (Series B–D trajectory or equivalent). - Track record of standing up functions and systems from scratch and handing them off, rather than owning a permanent queue. - Structured problem-solving background - strategy consulting, a BizOps or Chief of Staff seat with genuine strategic scope, or an operator role that required both systems-building and executive influence. - Strong AI and tooling fluency - you should be pushing the organisation on what's possible with AI enablement, not chasing it. - Exceptional stakeholder management: you can partner with founders and Leads and earn trust quickly in a flat, high-velocity environment. Bonus: - Experience inside a company that scaled through a 200 → 2,000+ person inflection. - Background that spans both consulting and operator roles - you've done the thinking and the building. - Familiarity with knowledge management, AI agentification, or internal tooling as an operational discipline. LOCATION This role is remote. London or New York preferred. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Berlin, Germany; London, United Kingdom Workplace: onsite ABOUT YOU We are looking for a Business Operations Manager, Experiential Marketing who is trustworthy, self-driven, organized, and accountable to join our Global Experiential Marketing team. The ideal candidate thrives in a fast-paced, highly collaborative, cross-functional and multicultural environment and is energized by keeping a large, global team running smoothly. You will work directly with the VP of Global Experiential Marketing to run the business operations of the department: finance administration, people administration, planning and reporting. You will take on the operating rhythm of a team that is growing to 24 people across three regions, so the VP's time goes to event strategy, quality control and team performance. This is a business operations role, not an event delivery role. The right person for this role will be a dependable, discreet and proactive operator who can hold many threads at once, prepare the numbers and the paperwork the VP needs to make decisions, chase commitments across regions without becoming a gatekeeper, and handle sensitive people and budget information with care. This role is office-based in our Berlin or London office; depending on the location of the right candidate, remote working in the UK or CEST timezone would be considered. As this is a global role, some out-of-hours working will be required. Occasional travel may be required.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Longevity Opportunity Vision — Enjoy the game! Responsibilities Finance administration - Track and report on the department budget, preparing the numbers for the VP's budget decisions. - Manage expenses and travel requests for the team, and handle travel booking for the VP. - Manage Brex for the team: prepare and pre-check spend, flag exceptions and escalate anything above agreed limits, with the VP giving final approval. - Prepare travel reporting, including German travel reports within 7 days of travel. - Provide monthly budget vs actual reporting in the format agreed with Finance. People administration - Track holidays and time off across the team. - Coordinate the administration for reviews, promotions, recruitment and hiring, preparing the process while the VP makes the decisions and offers. - Track team goals and bonus envelopes. - Handle confidential people and compensation information in line with access rules agreed with HR and Finance. Reporting and operating rhythm - Prepare bi-weekly slides and updates for the MPI team, drafted for the VP to review and present. - Run leadership meeting logistics and maintain action and decision logs. - Chase commitments across regions, sales and operations, and track weekly progress in Jira plans. - Track global event deal and sponsorship approvals through to the VP's decision. Planning and workload - Maintain a view of team workload and capacity, and flag overload to the VP. - Own the planning calendar, including review, budget and bonus cycles. - Lead special projects and cross-regional initiatives on the VP's behalf. Working boundaries - Request updates and status from any team on the VP's behalf, in a way that speeds teams up rather than polices them. - Escalate budget, people and priority conflicts to the VP. - Stay out of event process and playbooks, which remain with the event operations team. Requirements Required: - 5+ years of professional experience in business operations, chief of staff, finance or operations administration, or a similar role supporting a senior leader or a large team. - Proven experience tracking budgets and expenses and producing clear financial and operational reporting. - Experience handling confidential information such as people, compensation or financial data with discretion. - Strong written and verbal communication skills in English, with the ability to build clear slides and updates for senior audiences. - Excellent organizational skills and the ability to manage many tasks and deadlines at once. - Proficiency with Google Workspace and standard Microsoft Office software. - Comfortable working with global teams across time zones in a culturally diverse company. Preferred: - Bachelor's degree in Business, Finance, Operations, or a related field (or equivalent experience). - Experience in the video games, tech or software industry, or in event and marketing operations. - Familiarity with Jira and the Atlassian suite, Brex or similar spend management tools, and forecasting software such as Anaplan. - Experience supporting a distributed global team across multiple regions. - Familiarity with HR processes such as performance reviews, promotions and hiring workflows. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: United Kingdom - Remote Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. This role, in a nutshell: Our international business has moved past the proving stage. The teams, the sales motion and the early wins are in place across EMEA, but still very much being built out in META (Middle East and Africa) and APJ. The operational foundation now needs to scale with them. We are hiring a Senior Revenue Operations Manager to be the hands-on operator behind planning, forecasting, territory design, reporting and process quality for these regions. This is an individual contributor role with a broad remit. You will work directly with regional sales leadership, report into the Senior Director of Revenue Operations EMEA, and apply global standards and systems to the realities of selling across multiple countries, segments and time zones. You will also be the person who raises it when a global standard does not fit a region, with a proposal for what to do about it. What you will do Planning and territory design Support annual and in-year territory design for EMEA, META and APJ, using account potential, segment, language, legal entity and market maturity to build territories that are equitable and defensible. Support capacity and coverage modeling: headcount plans, ramp assumptions, quota allocation and productivity targets tied to the company financial plan. Set different assumptions for markets at different stages, such as an established EMEA business and an earlier-stage APJ business. Support sales compensation execution with global Sales Operations and Finance, including plan rollout, quota letters and accurate, on-time attainment reporting. Forecasting and reporting Support in running the forecast cadence for the regions you support: weekly pipeline inspection, forecast calls, roll-up accuracy and the written narrative for global sales and finance leadership. Drive the operating reporting rhythm: weekly performance, monthly business reviews, QBRs and regional inputs to Board materials. Own pipeline health and funnel analytics, including conversion by stage, segment, region and country, source and campaign contribution, and win/loss patterns. Identify what is driving each result and recommend what to change. Partnership with regional leadership Act as the revenue operations partner to regional sales leaders and their teams, joining leadership meetings and QBRs with data and recommendations that support fast decisions. Support leaders at different levels of business maturity and with different priorities, and give each the same standard of analysis and attention. Serve as one of the EMEA, META and APJ voices within global Revenue Operations, and keep regional requirements visible in global planning. Systems, data and process Maintain data integrity in Salesforce and the wider GTM stack, including account ownership, hierarchy, segmentation and the reporting fields that executive reporting depends on. Work with global GTM Operations on system and process changes, making sure regional needs are represented without fragmenting the global architecture. Maintain rules of engagement across regions, segments and teams, and resolve coverage and credit questions fairly and promptly. Bring region-specific requirements into process and reporting design, including data residency, GDPR and APAC privacy regimes, and local entity and currency considerations, working with Legal and Finance. Partner with Marketing, BDR, Customer Success, Finance and Legal to remove friction from the regional go-to-market process. What we are looking for Required 7+ years of Sales, Revenue or GTM Operations experience in high-growth Enterprise B2B SaaS. Experience with multi-country territory design, quota allocation and capacity planning. EMEA experience is essential, and exposure to META or APJ is a strong plus. Expert-level Salesforce skills, including reporting, data models and process design, and sound judgment about what belongs in the CRM and what does not. A record of running a forecast process that sales leaders trust, with measurable improvement in forecast accuracy. A strong analytical foundation: you can break an ambiguous problem into its parts and reach a recommendation you can defend. Clear communication across levels, from a front-line manager's pipeline question to an executive summary, without changing the underlying facts. Experience as a trusted operations partner to senior revenue leaders, including giving them unwelcome news when the numbers call for it. Comfort working inside a globally managed function: adopting global standards, pushing back where they do not fit, and avoiding regional fragmentation. Working knowledge of the modern GTM stack (for example Salesforce, Outreach, Gong, HubSpot, CPQ, and Sigma, Tableau or Looker) and the ability to learn new tools quickly. Comfort with international complexity: multiple currencies, legal entities, languages and privacy regimes, and a working day that spans several time zones. Willingness to travel across the regions and to the US for QBRs and planning cycles (1 - 2x per quarter) Nice to have Experience supporting public sector or regulated-industry go-to-market teams. SQL skills or experience building data models directly. Experience mentoring or informally leading analysts or junior operations staff. How success is measured Forecast accuracy improves and leadership relies on the regional roll-up. Territories and quotas are in place on time each planning cycle, with few disputes after launch. Regional leaders get reporting and recommendations without having to ask for them. Salesforce data in the regions meets agreed hygiene standards. Regional requirements are reflected in global system and process decisions. Base Salary Range £129,144 — £152,152 GBP About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.

Задачи: — Развивать продажи, CRM и работу с постоянными клиентами. — Наладить производство и выпуск коллекций в срок. — Управлять бюджетом, маржинальностью и запасами. — Организовать работу команды около 18 человек. Нужен руководитель, готовый лично выстраивать процессы и добиваться результата. Приоритет на старте — наладить работу на Кипре и вывести бизнес на окупаемость.

Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: Toronto, Canada Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Toronto. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Toronto Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Paris, France Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Paris. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Paris Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Miami, United States Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Miami. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Miami Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Dallas, United States Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Dallas. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Dallas Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Chicago, United States Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Chicago. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Chicago Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Brisbane, Australia Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Brisbane. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Brisbane Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.

Location: Berlin, Germany Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Berlin. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Berlin Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.