Head of Architecture - развитие Enterprise Architecture, архитектурный governance, технологические стандарты, управление техническим долгом и развитие команды архитекторов. IT Operations Director - надежность и доступность IT-сервисов, IT Operations и ITSM, SLA/SLO, DevOps, observability, автоматизация и развитие эксплуатации.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team.
Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment.
What you'll do:
Incident Response
Own and coordinate the
end-to-end incident response process
: identification, triage, containment, eradication, recovery, and post-incident review (lessons learned).
Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources.
Maintain and continuously improve
incident response playbooks
for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.).
Manage the
security incident log and register
: track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO.
Coordinate with external
SOC or MDR providers
where applicable: review daily reports, validate alert quality, and manage escalation workflows.
Data Breach Management
Lead
data breach investigations
: scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR.
Produce breach investigation reports with findings, root cause, and recommendations.
Threat Hunting & Intelligence
Conduct
proactive threat hunting
across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour.
Manage the
Threat Intelligence function
: track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries.
Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders.
Vulnerability Management
Own the
vulnerability management programme
: schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments.
Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs.
Track remediation progress, produce vulnerability metrics, and report status to the CISO.
Validate remediation effectiveness through re-scanning and spot-checks.
Identity & Access Management (IAM)
Manage
periodic access reviews
: coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained.
Oversee the
Privileged Access Management (PAM)
programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts.
Investigate and respond to identity-related anomalies and access policy violations.
What we are looking for:
3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus.
Experience implementing or managing IAM and PAM solutions
Experience working within international or multinational environments.
Hands-on experience with incident response engagements (internal or consulting) is strongly valued.
Relevant certifications:
GCIH, GCFE, GCFA, CEH, CompTIA CySA+
, or equivalent. OSCP is a plus.
Strong hands-on experience with
SIEM platforms
(alert triage, rule writing, query development) and
EDR/XDR tools
.
Solid knowledge of the
MITRE ATT&CK framework
and its application to threat hunting and incident response.
Experience conducting
vulnerability scans
using tools such as Tenable Nessus, Qualys, Rapid7, or similar.
Familiarity with
IAM and PAM
concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent).
Experience with
digital forensics and incident response (DFIR)
methodologies: evidence collection, log analysis, and timeline reconstruction.
Knowledge of
threat intelligence platforms
and feeds (e.g. MISP, VirusTotal, threat intel feeds).
Understanding of
ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10
.
Calm and decisive under pressure.
Strong investigative mindset with structured problem-solving approach, excellent documentation skills.
Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders.
Collaborative and proactive, comfortable working asynchronously across time zones.
English
: full professional proficiency (C1/C2) — primary working language.
Spanish
: professional proficiency is a plus.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#Aleph
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
ГибридMadrid, Spain; Collaborative and proactive, comfortable working asynchronously across time zones
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Ищем Operational / Project Manager. Нужен человек, который после митинга не просто сохранит notes, а сделает так, чтобы все, о чем договорились, действительно произошло.
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Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
This is an individual contributor role in the Employer of Record (EOR) Operations team at Remote, focused on Benefits operations. The role involves providing support to employees and clients regarding benefits plans, including pricing, coverage, claims, enrollment, invoicing, and vendor platforms. Responsibilities include processing tickets and escalations via Zendesk and email, executing data-related tasks with care and precision, helping define and execute Standard Operating Procedures, collaborating with the Benefits team and other departments to analyze customer needs and deliver solutions, providing analytical, administrative, and technical support to maintain benefits programs, maintaining operations process documents, identifying automation opportunities, and documenting knowledge systematically in Notion. The role requires being proactive and able to initiate and complete tasks independently, while championing Remote's values and Benefits team's goals.
Requirements include experience in HR Operations Employee Benefits, ideally with US PEO services, strong customer service orientation, organizational and time management skills, strong verbal and written communication skills in English, ability to work in a fast-paced environment using various tech tools, and embracing AI and automation for efficiency. Remote work experience is a plus but not required.
The position reports to the Benefits Operations Manager and is part of the Operations - Benefits team located in the AMER region. The annual salary range is $35,250 to $89,250 USD. Benefits include flexible paid time off, flexible working hours with asynchronous work culture, 16 weeks paid parental leave, budgets for co-working spaces, learning and wellness (including gym memberships), mental health support, stock options, home office budget, and IT equipment. Remote fosters internal mobility and ensures fair, unbiased compensation and pay equity globally.
The application process includes profile review, recruiter interview, written challenge, interviews with the Benefits Operations Manager and Director of Benefits, and a Bar Raiser interview. Candidates are encouraged to apply with a CV or LinkedIn profile in English. Remote prioritizes diversity, inclusion, and accommodations during the hiring process.
Location: USA - New York
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work
.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$119,641
—
$143,575 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive and organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk without heavy oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$119,641
—
$143,575 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on both companies' strengths while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a
Pricing & Order Operations Analyst
to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.
You’ll help ensure system changes are tested, validated, and operationally ready before they go live. You’ll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, IT’s business systems team, Pricing Operations, Sales, and Deal Desk.
Reporting & Prioritization
Reports to the Order Operations & Monetization lead, Jamie Calkins.
The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
The Order Operations & Monetization lead owns final prioritization of the analyst’s workload across order operations, assigned non-pricing UAT participation, and pricing-related support work.
This is a hybrid role, 1-2 days in the office.
Technologies You’ll Use
Salesforce CPQ
Jira
Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
Notion
Metronome
Hex
What You’ll Do
Pricing Operations & QTC Support
Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
UAT & Testing
Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under RevOps coordination, ensuring relevant business scenarios and expected outcomes are represented.
Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by RevOps.
Partner with RevOps and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
Order Operations
Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration—including AWS, Azure, GCP, and Snowflake—and the booking-to-order management handoff.
Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and quoting logic and downstream billing and revenue systems.
Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.
Skills We’re Looking For
2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
Working knowledge of Salesforce CPQ and order management or billing systems, with the ability to read and understand configuration logic without necessarily building it directly.
Strong attention to detail and comfort performing structured, repeatable testing work.
Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, combined with sound judgment about when human review or decision-making is necessary.
Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.
Bonus Skills
Exposure to Revenue Recognition or Professional Services systems and processes.
#LI-REMOTE
#LI-MM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$104,036
—
$124,848 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Operations Team ensures the smooth, secure, and efficient functioning of our liquidity management business. With deep understanding in business processes, account structures, and fund flows, the team oversees trade capture, static data setup, position & cash reconciliations. They resolve exceptions by identifying root causes, enhance workflows through automation and SOP improvements, and ensure compliance with regulatory reporting. This team is critical to maintaining operational excellence and supporting the success of our liquidity management business.
What You’ll Be Doing
As a Senior Operations Manager, you will collaborate closely with liquidity managers, technical leads, and business analysts to design and implement efficient operational workflows. Your responsibilities will include:
Operational Process Design:
Develop and maintain daily Standard Operating Procedures (SOPs) to ensure the continuity and integrity of business operations.
Fund Operations:
Manage fund transfers, operational fees, and follow up on fault transfers to ensure accuracy and timeliness.
Trade Management:
Handle trade capture, ledger reconciliations, and investigate trade mismatches to maintain operational excellence.
What We Look For In You
We are seeking a highly skilled and proactive individual with a blend of technical expertise and interpersonal abilities. Ideal candidates will possess:
International Fund Transfer Knowledge:
Familiar with crypto exchange account structures and fund flows, understand the key international transfer methods such as SWIFT and SEPA. Understand the associated fees, including transfer charges, foreign exchange spreads, and intermediary bank fees.
Bilingual Proficiency:
Fluency in both English and Chinese for effective communication with internal and external 1 stakeholders.
Sense of Ownership:
A proactive mindset with the ability to take full responsibility for tasks and see them through to completion.
Business Interest and Care:
Genuine enthusiasm for the crypto industry and a strong focus on understanding business objectives.
Excellent Communication & Collaboration:
Strong written and verbal communication skills, with the ability to collaborate across teams and manage relationships with internal and external stakeholders.
Nice to Haves
Auditing experience and background working with compliance and finance teams.
Financial Market Knowledge: Understanding of financial markets, particularly in trading products (futures, perpetual swaps, options and digital assets ).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— исследовать новые инструменты и платформы;
— искать причины технических проблем;
— тестировать growth-гипотезы;
— создавать автоматизации и внутренние инструменты;
— работать с API, AI, no-code, low-code;
— собирать MVP и прототипы;
— иногда выполнять найденный процесс вручную.
Требования:
— умение самостоятельно искать информацию;
— настойчивость после неудачных гипотез;
— интерес к устройству процессов;
— готовность работать с незнакомыми технологиями;
— способность самостоятельно собирать решения из разных инструментов.
Плюсом будут знания и опыт с n8n, Make, API, GitHub, Linux, Docker, SQL, Python, JS, scraping, browser automation, AI tools, Telegram bots и собственными проектами.
Опыт и образование вторичны. Наличие собственного проекта, бота или автоматизации приветствуется.
Условия:
— удалённая работа;
— зарплата $1,200 первый месяц, с последующим ростом до $2,400–3,500 в месяц в зависимости от результатов и ответственности;
— хороший уровень английского языка;
— рабочий день около 8 часов, 5–6 дней в неделю, гибкий график;
— процесс отбора: анкета, голосовой звонок, практическое задание, финальное интервью.
УдалённоГеография найма не уточнена
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— исследовать новые инструменты и платформы;
— искать причины технических проблем;
— тестировать growth-гипотезы;
— создавать автоматизации и внутренние инструменты;
— работать с API, AI, no-code, low-code;
— собирать MVP и прототипы;
— иногда выполнять найденный процесс вручную.
Требования:
— умение самостоятельно искать информацию;
— настойчивость после неудачных гипотез;
— интерес к устройству процессов;
— готовность работать с незнакомыми технологиями;
— способность самостоятельно собирать решения из разных инструментов.
Плюсом будут знания и опыт с n8n, Make, API, GitHub, Linux, Docker, SQL, Python, JS, scraping, browser automation, AI tools, Telegram bots и собственными проектами.
Опыт и образование вторичны. Наличие собственного проекта, бота или автоматизации приветствуется.
Условия:
— удалённая работа;
— зарплата $1,200 первый месяц, с последующим ростом до $2,400–3,500 в месяц в зависимости от результатов и ответственности;
— хороший уровень английского языка;
— рабочий день около 8 часов, 5–6 дней в неделю, гибкий график;
— процесс отбора: анкета, голосовой звонок, практическое задание, финальное интервью.
УдалённоГеография найма не уточнена
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— исследовать новые инструменты и платформы;
— искать причины технических проблем;
— тестировать growth-гипотезы;
— создавать автоматизации и внутренние инструменты;
— работать с API, AI, no-code, low-code;
— собирать MVP и прототипы;
— иногда выполнять найденный процесс вручную.
Требования:
— умение самостоятельно искать информацию;
— настойчивость после неудачных гипотез;
— интерес к устройству процессов;
— готовность работать с незнакомыми технологиями;
— способность самостоятельно собирать решения из разных инструментов.
Плюсом будут знания и опыт с n8n, Make, API, GitHub, Linux, Docker, SQL, Python, JS, scraping, browser automation, AI tools, Telegram bots и собственными проектами.
Опыт и образование вторичны. Наличие собственного проекта, бота или автоматизации приветствуется.
Условия:
— удалённая работа;
— зарплата $1,200 первый месяц, с последующим ростом до $2,400–3,500 в месяц в зависимости от результатов и ответственности;
— хороший уровень английского языка;
— рабочий день около 8 часов, 5–6 дней в неделю, гибкий график;
— процесс отбора: анкета, голосовой звонок, практическое задание, финальное интервью.
УдалённоГеография найма не уточнена
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— исследовать новые инструменты и платформы;
— искать причины технических проблем;
— тестировать growth-гипотезы;
— создавать автоматизации и внутренние инструменты;
— работать с API, AI, no-code, low-code;
— собирать MVP и прототипы;
— иногда выполнять найденный процесс вручную.
Требования:
— умение самостоятельно искать информацию;
— настойчивость после неудачных гипотез;
— интерес к устройству процессов;
— готовность работать с незнакомыми технологиями;
— способность самостоятельно собирать решения из разных инструментов.
Плюсом будут знания и опыт с n8n, Make, API, GitHub, Linux, Docker, SQL, Python, JS, scraping, browser automation, AI tools, Telegram bots и собственными проектами.
Опыт и образование вторичны. Наличие собственного проекта, бота или автоматизации приветствуется.
Условия:
— удалённая работа;
— зарплата $1,200 первый месяц, с последующим ростом до $2,400–3,500 в месяц в зависимости от результатов и ответственности;
— хороший уровень английского языка;
— рабочий день около 8 часов, 5–6 дней в неделю, гибкий график;
— процесс отбора: анкета, голосовой звонок, практическое задание, финальное интервью.
Location: Kyiv, Ukraine
Workplace: Hybrid
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
___________________________________________________________________________
HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- понад 100+ млн завантажень застосунків
- стратегічне партнерство з FOX Entertainment
- х2 рази — щорічне зростання компанії за 2024-2025 роки
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- понад 100 млн годин переглянутого та прочитаного користувачами контенту
- провідні позиції у своїх нішах на ринках США та Європи
___________________________________________________________________________
Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо HelpDesk & IAM Operations хто готовий/-а долучитися й творити його разом із нами.
ТВОЯ МІСІЯ:
- Разом із нашим IAM-спеціалістом забезпечувати стабільну першу лінію IT та IAM звернень для команди HOLYWATER TECH.
- приймати, діагностувати й закривати звернення колег щодо акаунтів, доступів, пошти, VPN і робочого софту;
- створювати, змінювати й відкликати доступи за погодженими правилами та апрувами;
- проводити onboarding і offboarding співробітників: акаунти, пошта, Slack, 1Password, Okta, MFA;
- виконувати операції в Okta та інших корпоративних сервісах: користувачі, групи, призначення застосунків;
- щоденна робота з AI, орієнтовно 2+ години на день: розбір нових сервісів і документації, перевірка гіпотез, робота з даними, документування;
___________________________________________________________________________
ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- розуміння основ керування ідентичностями: користувач, група, роль, MFA, SSO, життєвий цикл доступу;
- розуміння принципу найменших привілеїв і того, навіщо потрібне погодження доступу; знання, що відбувається з даними та сесіями під час блокування чи видалення акаунта;
- досвід розв'язання технічних звернень користувачів: вмієш відтворити симптом, відділити проблему акаунта від проблеми пристрою чи мережі, перевірити гіпотезу та якісно ескалювати;
- вміння разом з AI створити робочий скрипт або n8n-флоу, під'єднати API, протестувати на реальних сценаріях і пояснити логіку та обробку помилок (конкретна мова програмування не важлива);
- базове розуміння API, JSON, авторизації та типових помилок;
- досвід роботи з даними: звірка списків із різних систем, пошук дублікатів і пропусків, пояснення розбіжностей;
- вміння вести звернення й задачі: фіксувати запит, пріоритет, власника, наступний крок і результат;
- сервісний підхід: спокійно пояснюєш рішення нетехнічним колегам, тримаєш обіцянки щодо оновлень і доводиш задачу до кінця, навіть коли треба домовлятися з іншими командами.
Буде плюсом:
- досвід з Okta, Google Workspace, Slack, 1Password або іншим корпоративним IdP чи SaaS-стеком;
___________________________________________________________________________
ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Формат роботи на твій вибір. Можеш працювати вдома, в офісі на київському Подолі чи у Львові (генератори, укриття, обіди, снеки — all inclusive), або ж за кордоном — маємо кілька офісів і там.
- Техніку та сервіси. Все, що треба для роботи.
- Відпочинок. 20 днів відпустки + на офіційні свята та безлімітні лікарняні.
- Турботу про тіло та менталку. Компенсуємо спорт, медстрахування в Україні (після випробувального), послуги корпоративного лікаря і підтримку ментального здоров’я&
___________________________________________________________________________
ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення впливають на 100+ млн користувачів — їхній досвід, емоції та час, який вони проводять у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати щось нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
___________________________________________________________________________
ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Як ми створюємо вертикальні серіали — у подкасті на DOU https://youtu.be/E5nKjr605vs?si=eHKKN6MhQrbEzi8k
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом із нами в HOLYWATER TECH?
Відгукнися на вакансію!
Location: Stockholm, Sweden
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are seeking a
Catalog Specialist
to drive Catalog adoption and ensure a consistently high standard of product data quality within their country. This role is critical to establishing the Catalog as the single source of truth for packaged goods, enabling scalable operations, faster onboarding, and an improved customer experience.
You will work closely with local Operations teams to embed the Catalog into day-to-day workflows, while collaborating cross-functionally with external vendors and global teams to steer catalog-related initiatives forward. Acting as the local subject-matter expert on catalog structure, data quality, and compliance, you will guide stakeholders, validate automated and vendor-provided data, and influence decision-making to ensure successful adoption and long-term quality outcomes.
Day-to-day in this role you’ll:
1. Catalog Data Ownership (~60%)
Review and validate product data from automation, merchants, and vendors before publication.
Maintain high-quality standards for product data grounded in established compliance frameworks and supported by an ongoing commitment to staying informed and updated on local product data regulations
Resolve duplicate GTINs and support clean deduplication/migration into the Unified Catalog
Help create and enrich entries for unlisted products based on local needs, using merchant input, vendor data, or AI-generated suggestions.
Ensure adherence to global attribute frameworks; escalate mismatches to Global Catalog & Data Quality
2. AI/Automation QA (~10%)
Curate golden datasets for AI model training and evaluation (e.g., for LLMs).
Audit and approve automation outputs during pilot phases
Identify local linguistic or structural nuances that impact automation accuracy
Collaborate with Product & Applied Science to refine automation models and improve QA logic
3. Stakeholder Support & Feedback Loops (~30%)
Serve as the go-to expert for catalog data structure, taxonomy, and enrichment logic in your country
Support local Sales and Merchant Ops in catalog updates and onboarding efficiency
Provide structured feedback to global teams on catalog tooling, automation, and schema
Participate in global process pilots, tool launches, and content governance reviews.
Our humble expectations
Fluent in Swedish and English is a must;
3+ years of experience in catalog/content management, product data QA, or similar fields.
High proficiency in structured data management, with a quality-first mindset.
Experience working with AI/ML models, QA workflows, or automation processes is a plus.
Strong communication and stakeholder collaboration skills.
Experience working with large datasets in spreadsheet tools such as Excel or Google Sheets is required
First project management experience is a plus;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Health Insurance;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Задачи:
— Управлять операционным ритмом Президента, включая организацию встреч, обзоров и обновлений с четкими целями, владельцами, входами, выходами и полномочиями по принятию решений.
— Повышать качество решений, синтезируя разнообразные данные в ясные приоритеты, риски, варианты и рекомендации для Президента и команды руководства, документировать решения, отслеживать выполнение и эскалировать нерешённые вопросы.
— Улучшать скорость исполнения, выявляя риски и способствуя их разрешению между различными отделами, используя AI и современные инструменты для ускорения и улучшения качества решений.
— Развивать операционную модель, оценивая её эффективность по ключевым метрикам и внедряя изменения в ритмы, управление, шаблоны, роли и каналы коммуникации.
— Руководить стратегическими инициативами высокого приоритета, включая сложные межфункциональные проекты от планирования до реализации и поддержки.
— Представлять Президента на встречах и мероприятиях, управлять сложными обсуждениями и обеспечивать прозрачность коммуникаций.
— Быть доверенным партнёром Президента и старшего руководства, предлагая независимую точку зрения и корректируя предположения.
Требования:
— Значительный опыт в роли Chief of Staff, Product Operations, Business Operations, Strategy & Operations или управленческом консалтинге.
— Опыт владения операционной моделью, ритмом руководства или портфелем сложных межфункциональных инициатив, предпочтительно в технологических компаниях.
— Знание жизненного цикла разработки продукта/программного обеспечения.
— Владение корпоративными AI-инструментами (ChatGPT, Gemini, Claude, Glean, Cursor и др.) и опыт их интеграции для автоматизации, оптимизации процессов и ускорения проектов.
— Исключительные навыки письменной коммуникации для создания кратких и готовых к принятию решений материалов.
— Сильные бизнес- и финансовые знания, понимание метрик, прогнозов, распределения ресурсов и организационных последствий.
— Высокий уровень исполнительного присутствия и навыков фасилитации.
— Способность влиять на старших руководителей, строить консенсус, разрешать конфликты и добиваться решений без формальной власти.
— Высокая степень суждения и конфиденциальности при работе с чувствительной информацией.
— Умение работать в условиях неопределённости, переключаться между стратегией и деталями исполнения.
— Ориентация на постоянное улучшение процессов.
— Склонность к действию с умением определять моменты для принятия решений, запроса информации или эскалации.
Условия:
— Медицинские планы с опцией 100% покрытия премий, включая стоматологию и зрение.
— Дополнительное страхование жизни и инвалидности.
— Льготы по фертильности и усыновлению.
— Подписка на приложение Headspace для медитации.
— Глобальная программа поддержки сотрудников.
— Пенсионные льготы с участием работодателя.
— Гибкий оплачиваемый отпуск.
— 12 недель оплачиваемого отпуска по уходу за ребенком и семейного ухода.
— Префинансовые льготы на транспорт.
— Возмещение расходов на образование.
— Соответствие пожертвований сотрудников общественным организациям.
— 7 глобальных групп ресурсов сотрудников.
— Собственное рабочее место, дружелюбное к собакам.
— Бесплатный обед и закуски.
— Частная крыша.
— Хакатоны два раза в год.
Описание компании:
Squarespace — платформа, ориентированная на дизайн, помогающая предпринимателям создавать бренды и бизнесы онлайн, обслуживающая миллионы клиентов в более чем 200 странах. Команда из более 1700 человек с офисами в Нью-Йорке, Дублине и Авейру.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We are hiring at a rapid rate, and every one of our new hires deserves a great new hire experience from the moment they sign their offer letter through their entire onboarding journey. As our People Operations Coordinator, you'll own the tactical side of onboarding: collecting and tracking the completion of required documentation, greeting new hires, assisting in running sessions, and keeping the operations of onboarding on track as we grow. The role is heavily onboarding-focused today and will broaden across the employee lifecycle as our new people systems take over more of the routine work. Things change quickly here, and this role will too. This role is based in our San Francisco office.
RESPONSIBILITIES
- Own the full onboarding experience for every new hire, including: new hire communication from offer signature through Day 1; ensuring completion of onboarding tasks like background checks, Form I-9s, setting up HRIS profiles, etc; coordinating travel logistics; partnering with the Global Mobility Manager on immigration matters that may affect start dates
- Support day one and San Francisco week one onboarding program, including coordinating with managers and buddies, room booking and coordination of start location
- Partner with IT and Workplace so new hires have the right access, equipment, and desk waiting on day one
- Manage the logistics behind our onboarding platform and manage the day-to-day vendor relationship
- Support more moments in the employee lifecycle as the role evolves, from job changes to location moves and more
- Bring ideas for making the day-to-day run smoother, from automating a task to fixing a clunky step
- Handle sensitive employee information with discretion
REQUIREMENTS
- 2-4 years in a high-volume coordination or operations role - People function preferred
- Extremely organized and detail-oriented, with a tactical, get it done approach, where tasks don't get dropped on your watch
- Self-directed and comfortable with ambiguity
- Extremely clear written communicator
- Based in San Francisco and able to work in the office 3+ days per week
NICE TO HAVE
- Comfortable presenting to groups and facilitating engaging onboarding sessions for new hires as needed
- Experience incorporating AI tools, such as Claude, into workflows, with a strong mindset toward automation and systems integration.
- Experience working with recruiting, HRIS and onboarding platforms and related People systems.
- Strong spreadsheet skills, including comfort working with formulas and organizing complex data.
- Experience at a fast-growing startup
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Operations partner for Ramp Procurement, you will help build and scale the workflows that enable customers to manage their procurement processes with speed, accuracy, and control. You will improve both the requester and approver experience while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams.
Beyond your product vertical, you will also contribute to Product Operations process improvement and product building that allows our Product and Engineering teams to scale. You will use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues.
Our main goal is to reduce customer friction, measured by support tickets per active user and customer NPS.
*Please note that this Product Operations role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week*
WHAT YOU’LL DO
- Own the voice-of-customer loop for Procurement — systematically capture, analyze, and prioritize feedback from CX, Sales, and direct customer channels
- Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specs
- Own launch operations for new Procurement features as they move from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
- Directly ship product improvements (UX fixes and paper cuts) using AI tools — owning your own backlog of customer friction reduction, not just feeding the engineering backlog
- Use AI to automate processes and build products that enable teams to ship faster while maintaining a high quality bar
- Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows
WHAT YOU NEED
- 3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience with procurement, intake and approval workflows, spend management, or financial operations preferred
- Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
- Ability to translate qualitative feedback into crisp requirements and operational processes
- Comfort working in ambiguous, technically complex spaces and driving clarity across multiple stakeholders
- Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
- Experience using AI tools (e.g., Claude Code) to accelerate your work and directly make product improvements
ABOUT OUR TEAMS
- Spend Management owns our core spend product, including card issuance, reimbursements, and travel & entertainment to control spend
- Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions
- Intelligence owns the reporting, savings, and price intelligence products to help companies make better financial decisions
- Bill Payments owns our invoice management, accounts payable, and B2B payment capabilities
- Risk owns our underwriting and financial products that determine which businesses to approve and how to manage risk
- Growth owns onboarding, activation and retention products to help our customers be successful on the Ramp platform
- Accounting owns creating intelligence in our accounting platform, saving finance teams time and money
- Mobile owns our mobile app development and mobile strategy
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
USA - New York
Oakland, California, United States, AMER
USA - Austin (dbt)
seniorГеография найма не уточнена
ГибридKyiv, Ukraine
Stockholm, Sweden
УдалённоseniorRemote, California
ГибридSan Francisco
ГибридRelocation expense coverage to NYC or SF (if needed)
Все вакансии в одном месте — страница 11 · Job Hunters