Location: Baden-Baden, Germany
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
How to Apply:
To become an evaluator with us, follow these simple steps:
Register on
live.cxg.com
and receive an email with your credentials.
Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
Check the ‘welcome package’ and pass the general certification.
You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Must be 18 years or older.
Existing client of premium and luxury brands.
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Cirebon, Indonesia
Are you a luxury automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!
As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: Edmonton, Canada
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Minneapolis, United States; St. Louis, United States; Springfield, United States; Fargo, United States; Omaha, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Kuala Lumpur, Malaysia
Turn your passion for fine timepieces into a rewarding freelance opportunity!
Explore the world of luxury watchmaking and make a lasting impact on some of the world’s most prestigious horology brands.
About the Role:
As a
Watch Brand Evaluator
, you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.
Flexible Schedule
– Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability.
Frequent Assignments
– Perform multiple missions each month with globally renowned luxury watch and jewelry brands.
What You’ll Be Doing:
Select your missions
– Choose assignments that align with your interests and availability.
Visit luxury watch boutiques
– Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
Evaluate the full experience
– From store ambiance to post-sale service, assess the full client journey.
Report your insights
– Submit structured feedback through our CXG Live platform.
Why Join CXG?
With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our
mobile-friendly platform, CXG Live
, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.
Ready to turn your passion into impact?
Join our global community of watch collectors and luxury connoisseurs. Apply today and help shape the future of timepiece retail.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a freelance, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: New York, United States; Manhasset, United States; White Plains, United States; Stewart Manor, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: East Rutherford, United States; Newark, United States; Jersey City, United States; Carlstadt, United States; Wallington, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, United States; Santa Clara, United States; Sacramento, United States; Roseville, United States; Walnut Creek, United States; Palo Alto, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Atlanta, United States; Buford, United States; Roswell, United States; Marietta, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Valletta, Malta; Msida, Malta; Sliema, Malta; St. Julian's, Malta; Swieqi, Malta
Freelance Customer Experience evaluation opportunities across premium and luxury sectors.
Join CXG, a global leader in Customer Experience, and take part in evaluating real customer journeys for the world’s leading premium and luxury brands.
We help brands enhance their customer experience through structured evaluations based on real interactions across physical and digital touchpoints. As part of the expansion of our freelance network, we are looking for reliable, detail-oriented individuals to conduct Customer Experience evaluations in Cyprus.
This is a freelance, project-based opportunity. Assignments are compensated, clearly structured, and offered based on your location and availability.
The Role
As a Freelance Customer Experience Evaluator, you will assess real customer journeys and provide objective, structured feedback through our digital platform.
This opportunity is ideal for students, early-career professionals, or anyone looking for flexible, occasional freelance work.
Responsibilities
Select assignments based on your availability and location
Visit assigned locations and evaluate the full customer experience
Observe key details such as service quality, environment, and customer interactions
Assess both physical and digital touchpoints, including follow-up communication
Submit clear, structured, and objective feedback through short online questionnaires
Selection Process
Apply through this platform live.cxg.com
Short screening process
Access to available assignments in your area
Requirements
Must have a valid driving license
Strong attention to detail and observational skills
Ability to provide objective and structured feedback
Reliable and punctual in completing assignments and reports
Comfortable interacting in a retail environment
Benefits
Freelance, project-based collaboration
Flexible schedule – choose assignments based on your availability
Paid assignments (details provided per project)
Opportunity to work with leading luxury brands
Access to a global community of evaluators
Location: Taphong, Thailand
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Have a valid driving license
Passionate about automobiles, retail, and improving customer service environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Location: Tokyo, Japan
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
Location: Japan | Engagement Type: Freelance / Project-based
Role Positioning (Please Read Carefully)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
Key Responsibilities
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
4. Light Consulting Support: Support workshops and provide structured feedback.
Requirements
Mandatory Requirements (Non-negotiable)
Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).
Training Experience: Experience training frontline and managers with strong facilitation skills.
Business Understanding: Ability to connect training with business outcomes.
Preferred Profile
Store manager / L&D / consulting experience preferred.
Extensive experience in the automotive industry highly preferred.
Language: Japanese & English delivery
What We Do NOT Look For
Generic trainers without retail experience or purely theoretical profiles.
Application Requirements
CV + Training portfolio + 1 case (business challenge, solution, impact)
Benefits
To be discussed during the interview.
Location: Seoul, South Korea
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验)
Location: Korea | Engagement Type: Freelance / Project-based
工作地点:韩国|合作形式:自由职业 / 项目制合作
Role Positioning (Please Read Carefully)
岗位定位(请务必阅读)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。
Key Responsibilities
岗位职责
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
1. 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
2. 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
3. 内容定制:基于CXG方法论进行客户化与本地化。
4. Light Consulting Support: Support workshops and provide structured feedback.
4. 轻咨询支持:参与客户讨论并提供结构化反馈。
Requirements
Mandatory Requirements (Non-negotiable)
任职要求(硬性条件)
Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).
奢侈品经验:必须具备深度在场经验(门店、客户经营或内部培训)。
Training Experience: Experience training frontline and managers with strong facilitation skills.
培训经验:具备一线及管理者培训经验,具备良好授课能力。
Business Understanding: Ability to connect training with business outcomes.
业务理解:能将培训与业务结果(转化、客户体验等)连接。
Preferred Profile
优先考虑
Store manager / L&D / consulting experience preferred.
有店长、培训或咨询经验优先。
Extensive experience in the automotive industry highly preferred.
汽车行业经验丰富者尤其优先。
Language: Korean & English delivery or Korean & Chinese delivery
语言要求:可以用韩语和英语授课或者韩语和中文授课
What We Do NOT Look For
不考虑人选
Generic trainers without retail experience or purely theoretical profiles.
无零售经验的通用讲师或纯理论型人员。
Application Requirements
应聘要求
CV + Training portfolio + 1 case (business challenge, solution, impact).
简历 + 培训案例 + 1个案例说明(业务问题、方案及结果)。
Benefits
To be discussed during the interview.
服务费用面议
Location: Shanghai, China; Hong Kong; Taipei, Taiwan
Freelance Trainer & Associate Consultant
(Luxury Retail / Customer Experience)
CXG 外部合作讲师 / 轻咨询顾问(奢侈品零售 / 客户体验)
Location: Greater China / APAC | Engagement Type: Freelance / Project-based
工作地点:大中华区 / 亚太地区|合作形式:自由职业 / 项目制合作
Role Positioning (Please Read Carefully)
岗位定位(请务必阅读)
This is not a generic training role. You are expected to deliver impactful training and translate business challenges into actionable behaviors.
这不是一个通用型讲师岗位。你需要既能交付高质量培训,又能将业务问题转化为可执行行为。
Key Responsibilities
岗位职责
1. Training Delivery (Core): Deliver workshops for frontline and managers on service excellence, VIC clienteling, sales and leadership.
1. 培训交付(核心):为一线及管理者提供培训,包括服务、VIC客户经营、销售转化及领导力。
2. Business Translation: Translate business issues into behavioral standards and training solutions linked to KPIs.
2. 业务转化:将业务问题转化为行为标准与培训方案,并与业务指标挂钩。
3. Content Adaptation: Customize CXG frameworks and localize for APAC.
3. 内容定制:基于CXG方法论进行客户化与本地化。
4. Light Consulting Support: Support workshops and provide structured feedback.
4. 轻咨询支持:参与客户讨论并提供结构化反馈。
Requirements
Mandatory Requirements (Non-negotiable)
任职要求(硬性条件)
Luxury / Premium Brand Experience: Must have hands-on experience (retail, clienteling, L&D).
奢侈品经验:必须具备深度在场经验(门店、客户经营或内部培训)。
Training Experience: Experience training frontline and managers with strong facilitation skills.
培训经验:具备一线及管理者培训经验,具备良好授课能力。
Business Understanding: Ability to connect training with business outcomes.
业务理解:能将培训与业务结果(转化、客户体验等)连接。
Preferred Profile
优先考虑
Store manager / L&D / consulting experience preferred.
有店长、培训或咨询经验优先。
Extensive experience in the automotive industry highly preferred.
汽车行业经验丰富者尤其优先。
Language: Mandarin & English required; Japanese/Korean/Cantonese a plus.
语言要求:中英文流利,日语/韩语/广东话 是加分项
What We Do NOT Look For
不考虑人选
Generic trainers without retail experience or purely theoretical profiles.
无零售经验的通用讲师或纯理论型人员。
Application Requirements
应聘要求
CV + Training portfolio + 1 case (business challenge, solution, impact).
简历 + 培训案例 + 1个案例说明(业务问题、方案及结果)。
Benefits
To be discussed during the interview.
服务费用面议
Location: Cebu City, Philippines
As a Freelance Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Good understanding of the automobile industry.
Passionate about automobiles and improving customer service and retail environments.
Enjoy interacting with people.
Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
Willingness to adapt to varying assignment types and industries.
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a
freelance
, project-based position
Flexible working hours
Location: London, United Kingdom; Dubai, United Arab Emirates
Project Manager – Luxury Residential Developments (London & Dubai)
Location: Primarily London, with frequent travel to Dubai
Employment Type: Full‑time
Industry: High‑end Residential Construction & Design
About the Role
We are seeking an experienced and highly organised Project Manager to oversee two major luxury residential developments—one in London and one in Dubai.
This role requires a candidate based in the United Kingdom, with the flexibility to travel regularly between both cities to ensure seamless coordination, quality control, and timely delivery.
You will lead the full project lifecycle, from design coordination and contractor management to budget oversight and on‑site execution. These are high‑value, architecturally ambitious homes, requiring someone with exceptional attention to detail, strong communication skills, and a proven track record in luxury residential construction.
Key Responsibilities
• Manage the full project lifecycle for two luxury residential developments in London and Dubai.
• Lead coordination between architects, designers, consultants, and contractors across both regions.
• Oversee project schedules, budgets, procurement, and reporting.
• Conduct regular site visits to monitor progress, quality, and compliance.
• Ensure all construction and design work meets the highest standards of craftsmanship.
• Identify project risks, propose mitigation strategies, and maintain proactive communication with stakeholders.
• Manage regulatory approvals, permits, and compliance requirements in both the UK and UAE.
• Prepare and deliver clear project updates to senior leadership and the client.
Requirements
Based in the UK or Dubai, with the ability to travel frequently between both locations.
Minimum 10 years’ experience managing luxury residential construction projects.
Strong technical understanding of architectural drawings, interior design processes, and construction methodologies.
Proven experience managing multi‑location teams and international contractors.
Exceptional organisational, leadership, and communication skills.
Demonstrated ability to deliver complex, high‑value projects on time and within budget.
Strong problem‑solving abilities and a hands‑on, detail‑oriented approach.
Preferred Qualifications
• Experience with both UAE construction and UK standards and regulatory processes.
• Degree in architecture, engineering, construction management, or a related field.
• Background in ultra‑luxury or bespoke residential developments.
Benefits
• Opportunity to lead two landmark luxury residential projects.
• Competitive salary and travel allowance.
• Dynamic, international working environment.
• Long‑term career growth with a high‑end development group.
Location: Washington, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Edmonton, Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Minneapolis, United States; St. Louis, United States; Springfield, United States; Fargo, United States; Omaha, United States
New York, United States; Manhasset, United States; White Plains, United States; Stewart Manor, United States
East Rutherford, United States; Newark, United States; Jersey City, United States; Carlstadt, United States; Wallington, United States
San Francisco, United States; Santa Clara, United States; Sacramento, United States; Roseville, United States; Walnut Creek, United States; Palo Alto, United States
Atlanta, United States; Buford, United States; Roswell, United States; Marietta, United States
Scottsdale, United States; Glendale, United States; Chandler, United States; Tucson, United States; Phoenix, United States
London, United Kingdom; Dubai, United Arab Emirates
Washington, United States
Все вакансии в одном месте - страница 11 · Job Hunters