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Location: Almaty, Kazakhstan Workplace: hybrid We are looking for a Project Manager, Courier Onboarding & Compliance to act as the single owner of courier and cargo onboarding flows, verification processes, and regulatory compliance across the Delivery Hub. In this role, you will sit within the Supply department — which builds and protects our supply base across all geographies — and bridge the gap between regulatory rigor, product experience, and funnel conversion. Your job is simple to describe but difficult to execute: build a seamless, compliant onboarding machine that converts leads into active couriers while protecting the business against regulatory risks across diverse international markets. Key Responsibilities Own courier & freight onboarding & registration Own the registration and verification funnel end-to-end, holding final accountability for the aha-moment conversion rate. Develop the WatchDocs (registration platform) flow in close partnership with the product team and agree on per-country form configurations. Monitor funnel metrics, diagnose anomalies, and run drop-off research (surveys, courier calls, field tests with local teams). Drive platform migrations & scalability Plan and execute WatchDocs data migrations from old to new platforms on a country-by-country basis. Track migration impact on registrations and overall conversion, ensuring smooth transitions without supply disruption. Lead supply compliance & risk management Own KYC, identity verification, and document requirements for the Courier and Freight verticals, driving final accountability for the share of compliant GMV. Drive compliance platform development with the engineering team and maintain central compliance dashboards. Drive compliance platform features with engineering teams. Represent Delivery Hub in cross-vertical & regulatory initiatives Act as the primary advocate for Delivery Hub in cross-vertical compliance discussions, balancing legal and regulatory risk against funnel performance with data-backed arguments. Prepare markets for upcoming regulatory changes (e.g., labor reforms in Kazakhstan, Colombia) and support new market launches in highly regulated environments. Drive optimization projects & operating rhythm Run supply funnel optimization projects, quantifying business impact (conversion, GMV, Net Revenue) in coordination with analytics. Own onboarding and compliance streams in quarterly/annual planning, maintaining single-source dashboards and concise decision-oriented materials for senior leadership. Qualifications Experience: 4+ years in project management or operations within ride-hailing, delivery, or marketplace platforms. Hands-on experience with registration/onboarding funnels, identity verification (KYC), or regulatory projects is a strong advantage. Technical & Data Skills: Proficiency in SQL (BigQuery) for independent data extraction/validation, experience building BI dashboards (Tableau or similar), and project management tool mastery (Jira, Confluence). Domain Expertise: Deep understanding of KYC/identity verification flows and core delivery marketplace metrics (GMV, active supply, done rate, activation, funnel conversion). Regulatory-to-Product Translation: Strong ability to translate complex legal and regulatory mandates into clear product requirements while quantifying their business impact. Stakeholder & Cross-Cultural Management: Fluent in English with strong cross-cultural communication skills (working with local teams across Central Asia, Africa, LatAm, and South Asia). Confident pushing back on stakeholders with data when proposed requirements threaten conversion. Mindset: Extreme end-to-end ownership, pragmatic problem-solving in fast-changing regulatory environments, high execution discipline, and a long-term strategic vision. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Karachi, Pakistan (Karachi) Workplace: hybrid We are looking for a proactive and detail-oriented Account Agent to join the inDrive Couriers team. You will work closely with our business clients, handling day-to-day account operations, addressing inquiries, and ensuring high service quality and client satisfaction. Contract-based position. Key Responsibilities Conduct daily outbound calls to business clients to provide ongoing support and operational assistance related to inDrive Couriers' services Build, manage, and maintain long-term relationships with key accounts to ensure high customer satisfaction and retention Hold regular meetings with clients to understand their needs, gather feedback, share product updates, and explore new collaboration opportunities Collect, document, and analyze client feedback to help improve service quality Assist clients with inquiries, issues, and service-related incidents, ensuring timely resolution Handle incoming calls and requests from business clients in a professional and solution-oriented manner Skills, Knowledge and Expertise 1–3 years of experience in account management or a related field Strong negotiation and communication skills Proficiency in Google Sheets Excellent knowledge of the local market Ability to work independently and manage multiple priorities in a fast-paced environment Based in Lahore, Karachi, or Islamabad Fluency in Urdu and English Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid We build internal and user-facing tools that support dynamic in-app content experiences powered by business rules and ML-based scoring models. Our work sits at the intersection of product engineering and data, helping personalize the user experience in the mobile app. We are looking for an engineer with a strong mobile background who has solid experience with iOS and Android development and is also confident working with web technologies. This role is primarily focused on the mobile platform, while also involving work on web interfaces, internal tools, and integrations. Key Responsibilities Develop and maintain functionality for the mobile application on iOS and Android Contribute to the development and improvement of web interfaces and internal team tools Deliver end-to-end features in collaboration with backend engineers, designers, and product managers Integrate client applications with backend services, APIs, and personalization systems Improve the performance, stability, and overall quality of mobile and web products Participate in designing client-side architecture and technical solutions Write clean, maintainable, and testable code Take part in code reviews, technical discussions, and help maintain a high engineering standard across the team Diagnose and resolve issues in development, testing, and production environments Skills, Knowledge and Expertise 5+ years of commercial software development experience Strong hands-on experience in mobile application development for iOS and/or Android Good understanding of mobile architecture, application lifecycle, client-side performance, and UX Experience with web technologies and willingness to work on web interfaces as part of the role Solid knowledge of JavaScript/TypeScript Experience with React and modern web frameworks is a plus Experience integrating with REST APIs and/or GraphQL Understanding of testing principles, CI/CD, and client application delivery processes Experience with GitHub, Kubernetes, and build/deployment tools is a plus Strong ownership, responsibility, and ability to quickly learn new technologies and domains Conditions Help us challenge injustice by creating fair choices for millions of people across in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid Several Backend Engineer positions are available within product teams. Each role is embedded in a single team and focuses on the development and scaling of backend solutions across the company’s product areas. Key Responsibilities Design and implement complex business logic in Golang autonomously, while ensuring high performance and system reliability. Design optimal database structures (SQL), manage indexes, and optimize query performance. Build asynchronous service interactions using Kafka. Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment Write clean, structured code, conduct code reviews, ensure compliance with architectural guidelines (ADR), and implement engineering best practices. Set up monitoring and alerting for your services, participate in Post-Mortem processes, identify root causes of incidents, and automate routine tasks. Share expertise with the team, participate in onboarding new members, and contribute to the development of internal libraries and tools. Proactively seek improvements in technical implementations and product solutions, striving to deliver the best possible user experience. Skills, Knowledge and Expertise 6+ years of commercial backend engineering. With experience solving complex problems in high-load environments 3+years of commercial experience with Golang. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Conditions & Benefits Stable salary, official employment. Health insurance. Hybrid work mode and flexible schedule. Access to professional counseling services including psychological, financial, and legal support. Discount club membership. Diverse internal training programs. Partially or fully paid additional training courses. All necessary work equipment.

Location: Almaty, Kazakhstan Workplace: hybrid Several Senior Backend Engineer positions are available within product teams. Each role is embedded in a single team and focuses on the development and scaling of backend solutions across the company’s product areas. Key Responsibilities Design and implement complex business logic in Golang autonomously, while ensuring high performance and system reliability. Design optimal database structures (SQL), manage indexes, and optimize query performance. Build asynchronous service interactions using Kafka. Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment Write clean, structured code, conduct code reviews, ensure compliance with architectural guidelines (ADR), and implement engineering best practices. Set up monitoring and alerting for your services, participate in Post-Mortem processes, identify root causes of incidents, and automate routine tasks. Share expertise with the team, participate in onboarding new members, and contribute to the development of internal libraries and tools. Proactively seek improvements in technical implementations and product solutions, striving to deliver the best possible user experience. Skills, Knowledge and Expertise 6+ years of commercial backend engineering. With experience solving complex problems in high-load environments 4+years of commercial experience with Golang. Knows and has applied advanced features of the Go language in practice Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment In-depth knowledge of Redis, familiar with various data structures, and its efficient use in high-load systems Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS) Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing An interest in new technologies, a collaborative spirit, and a drive to continuously develop your skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abuja, Nigeria Workplace: hybrid We are looking for a Business Development Manager who will lead the design and execution of local growth strategies, including geo-expansion, vertical launches, and unit economics optimization. The ideal candidate will drive go-to-market initiatives, build strategic partnerships, and manage cross-functional projects that deliver measurable business impact. This role also requires strong analytical skills to ensure operational excellence and solve complex challenges in a fast-paced, dynamic environment. Responsibilities Growth Strategy Execution: Design and implement local growth strategies, including geo-expansion, unit economics management, and vertical launches. Market Development: Drive go-to-market initiatives tailored to the Nigeria context, taking full ownership of adoption and ROI. Strategic Partnerships: Build and manage high-impact relationships with local fleets, enterprises, and regulatory stakeholders. Cross-Functional Leadership: Collaborate with product, operations, and marketing teams to localize and pilot initiatives with measurable business impact. Operational Excellence: Monitor KPIs using SQL, Tableau, or similar tools; identify bottlenecks and optimize processes and performance across the board. Problem-Solving Autonomy: Act decisively in complex and ambiguous environments, effectively navigating competitive, regulatory, and operational challenges. Qualifications A resilient self-starter who doesn’t make excuses and pushes through until goals are achieved. 6+ years of experience in business development, partnerships, or growth roles (tech, mobility, or logistics sectors preferred). Strong analytical mindset with the ability to translate data into actionable insights (SQL proficiency is a plus). Execution-focused: Proven track record of delivering results, not just ideas. Highly autonomous: Self-driven and comfortable navigating ambiguity. Exceptional communication and stakeholder management skills. Fluent in English, with outstanding communication and negotiation abilities. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Senior Product Manager who will drive the end-to-end productization of a dynamic user experience and build scalable growth loops across inDrive’s product portfolio. This person will integrate user behavior insights, partner with ML/DS teams to enable personalization at scale, and ensure a consistent user experience across all stages of the customer journey. Key Responsibilities Lead the end to end productization of a user experience that dynamically orchestrates customer value interventions across acquisition, cross sell, upsell, and retention This role is pivotal to inDrives ambition to build growth loops for the product portfolio Translate customer behavior insights into segmented programmable customer journeys, stitched across product surfaces Own the roadmap for growth hypotheses of activation, engagement and monetisation, as well as the consistency of user experience for existing and new verticals Partner with ML/DS teams to test for future integration of hybrid AI stacks, combining scoring models and embedding based retrieval to drive personalized actions at scale Collaborate closely with marketing, engineering, data science, and business to scale interventions across acquisition, engagement, and monetization loops Identify, size, and prioritize the most impactful opportunities through data analysis, user research, and experimentation Develop clear success metrics, measure performance, and iterate quickly to optimize growth initiatives Champion a global, product first mindset leveraging inDrives ecosystem to create scalable, enduring value for users around the world Skills, Knowledge and Expertise 5+ years of product leadership experience, with a deep focus on consumer apps, personalization infrastructure, or super app lifecycle automation at scale Bachelors degree in Computer Science or similar tech major Experience leading growth initiatives or marketplace products at a tech forward company which scaled to millions of users across diverse geographies or segments Proven success launching new products or features from 0→1 and driving sustained adoption and engagement Proven track record of driving growth through experimentation, data driven insights, and cross functional collaboration Strong analytical, problem solving, and communication skills, with the ability to align diverse stakeholders around a bold vision Deep understanding of experimentation, funnel optimization, and data driven product development in a fast paced, high impact environment Strong ability to influence and collaborate with cross functional teams, from engineering and design to marketing and business, to deliver measurable business outcomes Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 70 700 EUR gross. Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid The QA Load team is responsible for the performance and scalability of services across their entire lifecycle — from Go/No-Go decisions before launch to working with real production traffic. We design and execute load tests, model real-world usage scenarios, identify and eliminate bottlenecks in backend systems, databases, messaging, and infrastructure, and work closely with SRE, DevOps, and product engineering teams. The role focuses on systematic performance improvement: building load-testing infrastructure, automation and CI/CD quality gates, performance analysis and experimentation, and translating technical metrics (latency, RPS, p95/p99) into clear business impact. Our goal is to make performance a core aspect of product quality and ensure the stable operation of high-load, geo-distributed systems. Key Responsibilities Performance Audits & Integration Support: Go/No-Go decisions with our stakeholder about launches services before integrating them into our ecosystem and integrations support (audit APIs, web, databases, caches, message brokers) Design&Execute Load Tests global strategy: Modeling of load testing scenarios (load, stress, soak, peak, find max tests), methodology and formation of non-functional requirements for system using k6, JMeter (DSL framework) Simulate real-world scenarios and traffic patterns to validate systems under production-like conditions (including high RPS, concurrency levels, data skew, and geo-distributed load) Load Modeling: Calculate and validate detailed load models – e.g. expected RPS, concurrent users, transaction volumes, and data distribution. Adjust these models to mirror peak and edge-case scenarios, ensuring our capacity planning is grounded in reality. Bottleneck Analysis & Fixes: Find, analyze, and fix performance bottlenecks. This includes: backend issues (CPU hotspots, memory leaks, GC pauses, thread pool exhaustion) DB inefficiencies (Aurora MySQL/RDS indexing, query locks, IOPS limits) messaging/queue back-pressure (Kafka partitioning, consumer lag, throughput limits) network constraints (latency, load balancer settings, timeouts) Work hands-on with SRE, DevOps, and Backend teams to implement optimizations and verify the improvements. Prepare for Production Traffic: Ensure services are production-ready. Drive capacity planning exercises and stress tests to determine scaling lag/limits and failure modes. Verify that services can gracefully handle traffic spikes or component failures without violating SLAs or SLOs. Help partners configure autoscaling policies for sustained performance Loadtesting Infrastructure Setup&Tuning: Set up, audit, and operate performance testing infrastructure for our services load testing automation and geo-distributed load generator to simulate production traffic Performance Analysis & Experimentation: Approach performance issues with an performance analyst/architect mindset – form hypotheses, design experiments, run tests, and draw conclusions to configuration infrastructure and fix backend code. For example, if latency is high, hypothesize the cause (e.g. database index missing), test the hypothesis, and then make a the fix. Repeat this iterative process to methodically improve system performance. Business Impact Translation: Translate technical performance insights into business risks and opportunities. For instance, demonstrate how reducing latency or improving p95 response time can increase conversion rates or GMV. Communicate these insights to both engineers and non-technical stakeholders to underline the business value of performance work. Observability & Monitoring: Utilize observability tools to monitor performance during tests. Set up dashboards and alerts in Grafana/Prometheus and other systems (e.g. New Relic, Dynatrace, Zabbix, ELK Stack, Coroot), analyze traces and logs. Use few methods to interpret results and guide troubleshooting. Performance Tooling: Build internal performance tooling in Golang: Design and maintain internal tools for automation performance testing and analysis Load as a Service for product teams: traffic generators, load managers, mocks, test stubs, data feeders, and helper services used across partner integrations. Building load test scenarios to Jmeter (DSL framework) and k6 in JavaScript. Innovate on tooling to make load tests easier to create, run, and analyze for the whole team. CI/CD Integration: Integrate performance tests into our CI/CD pipeline as QG. Automate load tests run to every new integration or code change is evaluated for performance regressions. Ensure that build pipelines can catch and flag performance drops (e.g. increased response times, higher resource usage) before changes reach production. Reporting&Communication: Prepare executive-ready performance reports for engineering teams and C-level stakeholders. Highlight key metrics (p95/p99 latency, throughput, error rates, saturation signals) and identify primary scalability bottlenecks across services, databases, caches, and messaging systems, and compare results against SLOs and capacity targets. Provide clear root-cause explanations and actionable recommendations, including performance vs cost trade-offs, to support production readiness and Go/No Go decisions. Performance Culture: Champion a culture where performance = product quality. Educate and influence teams to treat performance testing as an integral, continuous part of the development lifecycle rather than a one-time task. Share best practices and success stories, ensuring that performance considerations are baked into design, coding, and testing processes from the start. Conducting production load and traffic validation experiments with full ownership of risk assessment, blast radius control, observability, and rollback procedures. Work with geo-distributed, high-load systems (200k+ RPS) and latency-sensitive mobile flows Set up production-like performance environments in AWS Conducting and modeling load tests in production Performance analytics → hypotheses → experiments → fixes → measurable business impact (latency, conversion, GMV) Skills, Knowledge and Expertise 5+ years in Performance/SRE/Load Testing Strong programming skills in Golang/Kotlin/Java Strong k6 or JMeter DSL - Performance Testing Mastery: Hands-on expertise with modern load testing tools, especially k6 and/or JMeter (and their scripting DSL). Deep understanding of performance best practice – you know when to apply load testing vs stress testing vs soak testing, and how to interpret the results of each. Hands-on experience with AWS infrastructure on for high-load systems: EKS, EC2, Auto Scaling Groups, ALB/NLB, VPC, subnets, routing, security groups Designing and tuning autoscaling strategies for compute (KEDA/Karpenter/Cluster Autoscaler, EC2 scaling policies) Understanding network performance characteristics: latency, cross-AZ traffic, NAT/egress limits, load balancer behavior under high RPS Profiling Golang, Kafka, Redis, DB tuning experience Automation loadtesting and make QG (JVM languages and Go) SRE mindset (RED/USE, SLO, error budgets) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Kuala Lumpur, Malaysia Workplace: hybrid The Country Lead – Malaysia is a hands-on leadership role responsible for guiding national strategy and execution through deep understanding of ride-hailing frameworks and marketplace dynamics. The role embeds market and competitor intelligence into country-level planning, goal setting, and decision-making, resolves complex, high-stakes challenges through structured problem-solving and cross-functional alignment, and drives operational and process excellence. Responsibilities Develop and implement operational standards and best practices in alignment with global strategy Facilitate collaboration between country, regional, and central teams to drive execution and knowledge sharing Lead automation and workflow optimization initiatives to scale operations efficiently Oversee high level operational escalations and ensure resolution with continuous improvement mindset Marketplace Supply Management Monitor supply demand balance and key driver funnel metrics, identifying drop offs and guiding funnel optimizations Collaborate with DOPs and Marketplace Efficiency teams to drive pricing, monetization, and performance strategies Analyze and optimize revenue streams and ensure alignment with country financial targets and company goals Expansion Launch Management Lead market expansion efforts, including city/product launches and regulatory compliance Coordinate cross functional efforts for timely and compliant market entry Support area teams in resolving launch challenges and ensuring market readiness Product Customer Experience Gather market insights to shape product development and localization Oversee implementation and rollout of new features and tools across markets Monitor product adoption and performance, ensuring alignment with local user needs Partnerships Public Affairs Guide strategic partnerships and negotiations to support business growth Align partnership initiatives with country expansion strategies and monitor performance Represent the company in public forums, manage PR strategy, and collaborate on crisis communication when needed Risk, Compliance Government Relations Lead country level risk mitigation strategies and ensure regulatory compliance Collaborate with GR/legal teams to monitor changes in policy and align operations accordingly Ensure local GR efforts are in sync with overall company policies Quality Customer Support Monitor service quality standards and technical support performance across the country Facilitate best practice sharing, escalations, and continuous service improvement Lead coordination of customer incident management and support tool implementation Qualifications 5 years of experience in operations, general management, or marketplace leadership roles. Strong track record in leading cross functional teams and managing in high growth environments. Experience in ride hailing, e commerce, or other platform based businesses is required. Demonstrated ability to resolve complex problems and drive scalable solutions. Deep understanding of local market dynamics, user behavior, and regulatory environments. Strong communication, negotiation, and stakeholder management skills. Fluent in Malay Bahasa and English Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a hands-on Risks Ops to own and evolve our core Decision-Making System (DMS) and credit processing engine. In this role, you will bridge the gap between risk management, and core engineering, leading a focused team of developers to design, build, and optimize high-throughput, low-latency decisioning engines. You will play a pivotal role in streamlining time-to-market for credit strategy changes, integrating advanced ML scoring models, and replacing legacy software with modern, scalable, in-house microservices architecture. Key Responsibilities Technical Leadership & Ownership: Take full ownership of the end-to-end Decision-Making System (DMS) lifecycle, including system architecture, deployment pipelines, production monitoring, continuous code cleanup, and performance optimization. Cross-Functional Collaboration: Partner closely with Risk Analysts and Data Scientists to translate complex business logic, risk rules, and ML scoring models (application, behavioral, fraud) into production-ready software. Team Leadership & Delivery: Implement core logic of DMS system to suit the needs of InDrive's lending vertical. Code reviews, release management, and performance evaluations while fostering an efficient, agile environment. Process Optimization: Reduce time-to-market for credit strategy updates by modernizing delivery workflows, introducing automated regression/retrospective testing, and eliminating dependencies on legacy release cycles. Architecture & System Integration: Drive the evolution of our high-volume microservices ecosystem (Golang, AWS). Integrate internal and external services (credit bureaus, collection platforms, fraud detection services) via REST APIs and event-driven pipelines. Skills, Knowledge and Expertise Fintech & Credit Decisioning Expertise: 7+ years of total backend engineering experience, with deep domain expertise in financial technology, credit conveyors, loan processing, debt collection systems, or automated decisioning engines. Risk-Ops experience: be familiar with any popular decision-engine (gorules, n8n, camunda, SAS RTDM, FICO Blaze Advisor etc…) Stack: Strong expertise in Golang / Python, and build tools (Gitlab CI), AWS-related experience will be a huge plus. Data Management: Proficiency with relational and non-relational databases (MySQL, AuroraDB, DynamoDB, GBQ). DevOps, CI/CD & Observability: Hands-on experience with modern CI/CD tools (GitLab CI, GitHub Actions), containerization (Docker), and system monitoring tools (Prometheus, Grafana). Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 75 600 EUR gross. Final benefits may vary depending on the location.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. The Company Deliveroo is a multi-award winning, international food business and one of the most successful recent technology companies to come out of the UK.  We are on a mission to transform the way customers eat, just as Airbnb has for travel and Amazon has for e-commerce. Our aim is to bring great food to customers as fast as possible and in less than 30 minutes. Whether you want Pad Thai in the evening, a salad at lunch or forgot some key grocery items, we’ve got it covered. The Team The Small Medium Business (SMB) teams are responsible for Deliveroo’s relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in a number of markets across Europe, ensuring that they continue to grow and operate efficiently. The SMB team spans the full life-cycle of partner interactions from initial acquisition, on-boarding, reactive support and proactive account management. The Sales team is the start of our funnel, consisting of inbound and outbound teams for all of Deliveroo’s EU markets (UK, Ireland, France, Italy and Belgium), across the restaurant, grocery and retail verticals. The Role As a Sales Operations Manager you will oversee and develop high-performing operational teams while designing and delivering long-term strategic frameworks to enhance commercial performance. As an Operations Manager, you will work closely with the function leads to ensure the operation is both efficient and high performing. You will strive for excellence by understanding stakeholder requirements and support on delivering operational initiatives that drive performance. Based in Manchester, 3 days a week onsite. Core Responsibilities Operational Leadership Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team collaboration Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in delivering the right partner outcomes Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement. Strategic Planning Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency. Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation Stakeholder Engagement & Communication Drive transformation and continuous improvement initiatives, integrating new technologies and operational models that support commercial targets. Communicate strategic plans, performance trends, and operational insights to executive teams, commercial partners, and frontline staff What You’ll Be Doing Supporting the day-to-day Contact Centre operations ensuring the teams are set up for success in order to deliver our monthly, quarterly and annual commercial objectives Designing and implementing new strategic initiatives across the centre ensuring cross functional alignment and coaching teams to embed new ways of working. Delivering the operational strategy for the EU hub, ensuring local programs are executed efficiently including but not limited to implementation of product launches, identifying skill gaps, creating and implementing local incentives that drive performance. Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to support our agents in acquiring new partners Partnering with the central teams to build robust plans that support driving change in the hub; through better engagement, improved efficiencies or increased capabilities. Acting as a mentor and senior lead to junior Team Leads. Collaborate with Learning and Development to ensure content of training materials and programmes is of maximum value to staff The Candidate This is a fast-paced role which will require an individual that can balance a number of competing priorities whilst remaining focused on core performance indicators. The candidate will be passionate about delivering initiatives that drive performance across the operation and will be someone who is innovative in their approach. The successful candidate will have a keen eye for detail and will be someone who has strong stakeholder management skills. The required skills include: Good organisational skills with the ability to balance multiple priorities in a live operational environment Strong written and verbal communication skills Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented Strong eye to detail with proven ability to think outside of the box in order to create long term solutions A self-starter; proactive & always thinking of what the next step needs to be in order to future proof Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome The desired experiences include: Minimum 3 years of experience in function that is focused on driving performance improvements Minimum 5 years in people leadership roles Experience working within Contact Centre environments Experience within high velocity sales management role, able to gain insight from the ear test as well as through data and feedback Why Deliveroo? Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Executive Assistant, Legal, Public Policy & ESG San Mateo, CA | Hybrid - 2+ days per week in our San Mateo office Role Summary: Are you ready to step into the heart of PlayStation’s global Legal, Public Policy & ESG team and make a real impact? As the Senior Executive Assistant to the Senior Vice President & General Counsel at Sony Interactive Entertainment (SIE), you’ll do far more than manage calendars and schedules, you’ll be a trusted partner, culture-builder, and the glue that keeps a dynamic, global organization moving at full speed. This role is perfect for someone who thrives on variety and challenge. One day, you may be orchestrating a high-profile global legal summit or a creative offsite retreat; the next, you might be coordinating across time zones to ensure seamless collaboration between teams spanning continents. You’ll flex your project management skills, design memorable experiences that bring people together, and support a leader who is reshaping how Legal, Public Policy & ESG, drives impact at one of the world’s most iconic entertainment brands. Because our General Counsel’s role is global, you’ll work alongside a passionate, collaborative team that embodies innovation, creativity, and inclusion. If you’re energized by fast paced environments and want to help shape not just the future of PlayStation, but what’s possible at the intersection of law, tech, and entertainment, we’d love to hear from you. What You’ll Be Doing: Handle swiftly and without error a complex and ever-changing calendar for the General Counsel; prepare for and coordinate meetings, and schedule travel plans and accommodations for the Executive and the department, as assigned. Ensure a timely flow of information, obtain signatures and authorizations, answer and screen phone calls and manage correspondence and communication flow. Submit expense reports for the General Counsel and department team, as assigned. Process outside counsel invoices, sending communications on behalf of the General Counsel. Professionally represent the Executive through initial contact meetings or telephone conversations. Act as administrative liaison between the Executive and Sony groups, vendors, and industry contacts. Provide logistical support for department team meetings, events, and conferences, working in collaboration with Facilities, IT, and external parties. Function as a communications hub for department, staying current on, and publishing, as requested, team travel and holiday schedules with ability to locate and contact team members as needed. Serve as a helpful knowledge base for staff within the department, especially for process and procedures, and provide assistance in a hands-on, proactive manner. Liaise effectively with Executive Assistant counterparts and build strong working relationships with a wide range of company stakeholders at all levels. Continually improve processes and procedures to reduce work time and cost without compromising work quality. What We’re Looking For: 8+ years of relevant experience supporting a Senior Level Executive. Presentations: Ability to create compelling presentations with design sensibility and impact (i.e.: convert hand-drawn data on a notepad into a visually appealing PowerPoint slide). Relationships with Others: Works collaboratively and effectively with senior executives, other assistants, and internal and external partners; capable of bringing people together! Global Interaction: Ability to efficiently manage complex schedules across multiple time zones and to coordinate smoothly in various cultural settings. Communication and Contact: Communications effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside SIE. Process-oriented, with attention to detail and ability to prioritize. Ability to work in a fast-paced environment and independently on difficult projects with minimal supervision. Ability to maintain a high degree of confidentiality/discretion. Strong interpersonal skills, with a friendly, outgoing, and flexible manner. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $102,200 — $153,200 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated. About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another. Day to day, you will: Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components. Investigate unclear, poorly reproducible, and cross-component issues to find the root cause. Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures. Define test strategies and apply risk-based testing to manage release cycles safely. Work with developers and product teams to establish expected behavior when detailed specifications aren't available. Improve our QA processes and guide the team in making confident release decisions. What you’ll bring A high degree of independence and technical curiosity. Comfort taking ownership of complex problems and driving them to resolution. The ability to see the big picture and understand how changes in one area affect the rest of the system. A proactive approach to improving processes rather than just following them. Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights. The communication skills to bring different teams together and coordinate testing efforts smoothly. What you’ll need The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing. Practical knowledge of relational databases and SQL. Experience leading QA activities and shaping test strategies for multiple products and release cycles. Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues. Hands-on experience writing or maintaining automated tests. The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity). Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools. What success looks like Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work schedule. Enjoy the freedom to work from home or from the office. Extra time off. More days to relax, recharge, and do the things you love. Learning and development opportunities. Access to conferences, courses, and language classes. Relocation support. Assistance to help make your move as smooth and stress-free as possible. Free meals and snacks. Lunch and refreshments provided to keep you fueled. Health and wellness. On-site gyms or sports club stipends. Internal events. Company-wide celebrations and team gatherings. *Some benefits may vary depending on location. #LI-DNI We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: London, UK; Remote (UK) Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is scaling fast in the UK. Our European operations team (Europs) gets UK and EU businesses onboarded across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and maintain their own automations and apps, and have taken daily processes from hours to minutes. We're hiring a KYB Operations Lead to run the UK onboarding operation day to day. You'll manage our UK operators, own the queue, make the hard calls on complex cases and escalations, and keep improving how the operation works as volume grows. This is a hands-on leadership role: you'll be as comfortable in a difficult ownership structure as in a capacity plan. WHAT YOU'LL DO - Line-manage and develop the UK operators: prioritisation, 1:1s, performance, and helping them grow as builders as well as reviewers - Own overall queue management and resourcing for UK onboarding: what gets worked first, who works it, and how we keep cases moving through leave and spikes in volume - Make the final first-line (1LoD) call on complex cases: complex ownership structures, EDD, PEP and adverse-media outcomes, and cases that need a judgement rather than a checklist - Own escalations with our card-issuing and payments partners, including recurring failures, disputed or unnecessary requirements, and turning each fix into a repeatable playbook - Run customer-facing onboarding communications with quality: clear requests, fast follow-ups, no avoidable back-and-forth - Define and report operational metrics (caseload by provider, time to close, handling time) and use them to improve the operation - Find and remove friction: spot requirements customers shouldn't have to meet twice and work with Product and Engineering to design them out - Build consistent, evidenced 1LoD decision standards that hold up to partner sample reviews and second-line scrutiny - Act as hands-on backup for UK safeguarding: daily reconciliations and investigating breaks when cover is needed WHAT YOU NEED - 5+ years in KYB / onboarding / financial-crime operations at a UK fintech, EMI, PI or bank - Practical working knowledge of the UK regulatory framework for EMIs/PIs: MLRs 2017, JMLSG guidance, and FCA expectations for customer due diligence - Strong judgement on complex business customers: multi-layer ownership, overseas parents, trusts, PEPs, and knowing when to escalate - Clear written communication, both with customers and in documented case decisions - Demonstrated use of AI tools in your day-to-day work to go faster or do better work, with concrete examples - A bias to fix the process rather than just work the queue   NICE-TO-HAVES - Line management of operators or analysts (strongly preferred) - Experience working with card-issuing, BaaS or payments partners on onboarding (e.g. partner due-diligence requests, sample reviews) - Safeguarding / client-money reconciliation experience - Writing requirements for Product and Engineering teams - EU onboarding experience or a second European language BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (Canada) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is seeking an experienced Money Laundering Reporting Officer (MLRO) for its FINTRAC-registered Money Services Business entity. Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its Regulations, this role is the legally-appointed compliance officer responsible for implementing RBCC's AML/ATF compliance program and for reporting suspicious transactions to FINTRAC. This is a standalone, high-accountability compliance leadership role: you will own Ramp Canada’s AML program end to end, act as the primary point of contact for FINTRAC and Ramp’s financial partners in the region, and serve as the gatekeeper protecting Ramp's Canadian entity from financial crime. WHAT YOU'LL DO - Serve as RBCC's MLRO, with authority over AML/ATF program design, execution, and effectiveness - Act as primary regulatory contact with FINTRAC, managing supervisory correspondence, reporting, and exam readiness - Make STR (Suspicious Transaction Report) filing determinations and file STRs - Run day-to-day transaction monitoring and sanctions screening triage and investigation for the Canadian book - -Own and maintain RBCC's AML/ATF risk assessment, refreshing it as products, geography, and risk profile evolve (including Quebec's onboarding) - Develop, document, and deliver RBCC's ongoing compliance training program - Define and stand up the operational workstreams for Canada, including case types, SLAs, escalation paths, tooling. - Negotiate and clarify AML/compliance requirements directly with BMO (our Canadian banking partner) and other partners as new products and use cases come online - Partner with Ramp's broader Compliance, Legal, and Regulatory Affairs teams (US) on cross-border projects and Canada's continued expansion - Partner with the Global team and the Engineering team to identify areas of opportunity for automation, and operational efficiency and lead AI-driven initiatives. WHAT YOU NEED - 8+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech or at an MSB - Deep working knowledge of FINTRAC's supervisory expectations and regulations - Direct experience interfacing with regulators and bank partners - AI Fluency and demonstrated experience leveraging AI to build and scale AML programs - Comfort operating as a standalone compliance lead with independent judgment on filing/escalation decisions - Experience building an AML program from a nascent/early stage, not only maintaining an established one - Fintech or payments domain experience (card issuing, corporate expense, high-velocity digital transaction monitoring) strongly preferred over traditional retail-branch compliance background NICE-TO-HAVES - Fluency in French - Experience supporting an MSB registration/licensing process (e.g., provincial registrations such as Quebec) - Prior cross-border/group compliance structure experience - Data analysis skills BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote; New York; Washington, D.C. ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We’re looking for an experienced partnerships leader to own and scale ElevenLabs’ strategic relationships with cloud hyperscalers and Systems Integrators, the companies whose platforms, field teams and delivery capacity sit at the heart of how enterprises buy and deploy voice and customer experience AI. You’ll build and manage co-sell and marketplace programmes with AWS, Microsoft Azure and Google Cloud, and build joint GTM and delivery motions with Regional and Global Systems Integrators. The goal: get ElevenLabs deeply embedded in hyperscaler partner networks and SI practices, so that when enterprises modernize their contact centers or build on cloud infrastructure, ElevenLabs is the natural AI voice layer, and partners have both the incentive and the capacity to sell and deliver it. This is a 0→1 build in a high-leverage category. You’ll design co-sell and SI GTM frameworks, drive pipeline with hyperscaler field teams, structure marketplace and private offer motions, negotiate referral, resell and joint-offering agreements with SIs, and own the revenue and pipeline outcomes that come from these relationships. WHAT SUCCESS LOOKS LIKE (FIRST 6-9 MONTHS) - Partner-sourced and influenced revenue: closed-won ARR attributable to hyperscaler and SI relationships - Hyperscaler marketplace and co-sell presence: listings live, co-sell registrations flowing, and active motions running with hyperscaler field teams - SI practice activation: named SI practice leads, certified practitioners and at least one joint offering or solution play in market - Partner-sourced pipeline: qualified opportunities sourced or co-sold through hyperscaler and SI field teams each quarter - Field activation: measurable engagement with hyperscaler sellers and SI client partners and delivery teams, not just BD or alliance leads, translating to warm intros and joint account planning REQUIREMENTS - 8+ years in technology partnerships, alliances, or GTM roles within SaaS or cloud, with direct experience running hyperscaler partner programmes and SI/GSI partnerships - Hands-on experience with hyperscaler co-sell programmes (AWS ISV Accelerate and ACE, Microsoft AI Cloud Partner Programme, Google Cloud Partner Advantage or equivalent) and marketplace operations (listings, private offers, commit burndown). You know how field co-sell actually works, not just the theory - Working knowledge of the SI ecosystem: relationships with practice leads and client partners at GSIs and RSIs, and an understanding of how SIs build practices, attach services to software ARR, and allocate delivery capacity - A builder mindset: experience creating co-sell and SI motions from 0→1, rather than inheriting a mature programme - Comfortable with technical, API-driven products; able to work with solutions engineers to scope solution architectures and articulate ElevenLabs’ value to technical partner audiences - Experience building enablement, certification or reference architectures that activate partner field and delivery teams at scale - Based in North America - Bonus: background combining 3-4 years in a quota-carrying sales or solutions role with 3-4 years in partnerships or alliances; prior experience at a company that successfully scaled through cloud marketplace and SI channels LOCATION This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in US Eastern and Pacific timezones. If you prefer, you can work from our offices in New York or San Francisco. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: London, UK; Remote (UK) Workplace: OnSite ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is seeking a 2LoD Compliance Strategist to provide dedicated independent second-line assurance across Ramp UK & Irish regulated businesses. This is a hands-on role for someone who can turn regulatory expectations into a practical, evidence-led monitoring and assurance programme. The role sits within Ramp's Europe Compliance function and supports the Head of Compliance & MLRO - Europe. You will not own first-line operational decisions or perform routine casework. Instead, you will independently test and challenge the design and operation of financial-crime, safeguarding, payments, outsourcing, governance, and regulatory-change controls. You will make sure that findings are understood, remediated by accountable owners, and independently validated before closure. Ramp Payments Europe is developing across multiple legal entities, jurisdictions, payment rails, banking partners, product journeys, and shared Group services. The successful candidate will help give management and Boards a clear, reliable view of whether controls work in practice and where action is needed. WHAT YOU'LL DO - Run a practical, risk-based compliance monitoring programme across Ramps European entities. - Test key controls and identify gaps, with a focus on whether they work in practice. - Support assurance over financial-crime, payments, safeguarding, and outsourced-service controls. - Track regulatory, Board, partner, audit, and internal commitments to ensure actions are completed on time. - Manage findings and remediation, helping accountable teams resolve issues and confirming actions are closed. - Produce clear reporting for management and Boards on key risks, control issues, incidents, and progress. - Provide independent compliance input and advisory on significant product, payments, outsourcing, and operational changes. - Deputise for the Head of Compliance & MLRO where required. WHAT YOU NEED - Min. 4 year of experience in compliance, risk, audit, controls, or regulatory change within payments, fintech, banking, or another regulated environment. - Experience supporting compliance monitoring, control testing, issue management, remediation, or governance reporting. - Working knowledge of UK and/or EU financial-services regulation, with the ability to apply requirements pragmatically in a fast-moving environment. - Familiarity with financial-crime controls such as customer due diligence, sanctions screening, transaction monitoring, or record keeping. - An interest in areas such as payments, safeguarding, outsourcing, operational resilience, or third-party oversight. - Strong judgement and communication skills, with the confidence to identify issues, explain risk clearly, and work constructively with stakeholders. - Comfortable working independently, managing priorities, and partnering with Product, Engineering, Operations, Legal, and Risk teams. - Curious about using AI responsibly to improve compliance analysis, monitoring, or documentation. NICE-TO-HAVES - Experience in a UK payment institution, e-money institution, bank, card issuer, acquiring business, or payments fintech. - Experience supporting FCA-facing work, banking-partner due diligence requirements. - Experience with Consumer Duty, safeguarding, or formal outsourcing governance. - Professional compliance, audit, risk, or financial-crime qualification. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote (Sweden) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is launching payments across the EU through its Swedish payment institution. Our European operations team (Europs) onboards European businesses and keeps them trading, across Ramp's own regulated entities and our card-issuing and payments partners. We're a small team that runs on frontier AI tooling: our operators build and use their own automations so they can spend their time on judgement, not admin. We're hiring a KYB/AML Analyst in Stockholm to review and onboard business customers of our Swedish entity, work directly with those customers to get them live, and resolve onboarding requirements raised by our partners. You'll join a small Swedish team and help keep onboarding moving every day as we grow. WHAT YOU'LL DO - Carry out first-line (1LoD) KYB reviews of business customers onboarding with Ramp's Swedish payment institution: company verification, beneficial ownership, sanctions/PEP/adverse-media screening, and risk assessment - Decide standard cases end to end, and escalate complex or higher-risk cases with a clear rationale - Handle customer communications through onboarding: clear document requests, follow-ups and status updates - Resolve onboarding requirements from our card-issuing and payments partners for EU customers - Document decisions to a standard that holds up to second-line and regulatory review - Keep Swedish casework moving when teammates are on leave or handling incidents - Spend part of your time improving how we work: playbooks, templates and AI-assisted workflows WHAT YOU NEED - 2–4 years of KYB / AML / onboarding experience at a fintech, payment institution, EMI or bank - Solid grounding in business customer due diligence: company registers, UBO identification, sanctions/PEP screening, and spotting red flags - Fluent English, written and verbal - Clear, friendly written communication with customers - Curiosity about AI tools and how they can make casework faster and better - Based in, or relocating to, Stockholm, with the right to work in Sweden NICE-TO-HAVES - Swedish (strongly preferred) - Familiarity with Swedish sources and requirements (Bolagsverket, the beneficial ownership register, FI expectations under the Swedish AML Act) - Experience onboarding EU businesses across several jurisdictions - An additional European language BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice