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Location: United States Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Remote US Annual salary: $150,000 - $185,000 USD (Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location) Type: Full Time Reports to: Director of QA The role We’re looking for a QA Manager to own end-to-end quality across hardware, firmware, PlayOS, and game experiences for Nex Playground. This is a role for someone who enjoys hands-on testing and debugging while also shaping test strategy, release criteria, and the overall quality bar. Your mission is to ensure every hardware revision works seamlessly with PlayOS and our games—delivering a stable, responsive, compatible, and delightful experience in real-world conditions. You’ll partner closely with the engineering team and game cells to identify risk, prevent regressions, and support confident release decisions. Key responsibilities Hardware compatibility & system validation Own validation for hardware bring-up and ongoing compatibility across hardware revisions, PlayOS versions, and game builds. Develop and maintain risk-based test plans across EVT, DVT, and PVT—or equivalent development stages—including: boot, update, rollback, and recovery flows input, tracking, peripherals, and connectivity long-session stability, power cycles, and intermittent failures storage integrity and save-data behavior Maintain a clear compatibility matrix covering hardware revisions, PlayOS versions, firmware versions, and game builds. Partner with engineering teams to isolate hardware–software issues and verify fixes. Firmware quality & release gating Own the test strategy for firmware and PlayOS updates, including upgrade and downgrade paths, interrupted updates, failure scenarios, sleep/wake behavior, backgrounding, resume, and recovery. Define manual validation and integrate automated checks into OTA release workflows where appropriate, covering installation, staged rollout, rollback, interruption handling, and recovery. Establish quality gates, entry and exit criteria, and evidence-based go/no-go recommendations for hardware and firmware releases. Assess release risk, track critical issues, and ensure regressions are understood before rollout. Performance, reliability & real-world readiness Validate system compatibility across PlayOS and game releases, including input, tracking, performance, save data, and update-related regressions. Define and validate measurable quality targets such as frame-rate stability, responsiveness, latency, memory usage, thermal behavior, and crash-free sessions. Execute long-run, stress, and recovery testing to identify memory leaks, degradation over time, and intermittent failures. Test representative user environments, including network variability, display configurations, device states, user flows, and edge conditions. Automation & tooling Build and maintain reliable automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows where appropriate. Integrate high-value automated checks into release workflows and make failures easy to diagnose. Develop lightweight tools and scripts that accelerate setup, validation, data collection, and troubleshooting. Communication, vendor management & cross-functional leadership Produce actionable bug reports with clear reproduction steps, environment and build details, logs, impact, and supporting evidence. Drive defect triage and prioritization with engineering and product partners, particularly during release cycles. Manage external vendors, including scope, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance. Communicate quality status and release risk clearly, helping teams make informed tradeoffs and decisions. Champion consistent testing practices and raise the quality bar across teams through influence and collaboration. Key Requirements Strong hands-on QA experience in system-level testing, firmware or OS validation, or hardware–software integration. Demonstrated ability to design risk-based test strategies and execute thorough exploratory testing. Experience validating firmware or OTA update flows, including failure handling, rollback, and recovery. Experience investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic evidence. Ability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language. Experience coordinating external QA partners or vendors and holding deliverables to clear quality standards. Clear written and verbal communication, sound judgment, and strong cross-functional collaboration. Nice-to-have Experience with consumer electronics, hardware bring-up, EVT/DVT/PVT, or manufacturing test concepts. Experience with game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tooling. Familiarity with Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps. Experience building test infrastructure, managing device labs, or validating staged software rollouts at scale. We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas | Lisbon, Portugal About The Department Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet. About The Role We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes GPUs, servers and components, as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance teams, and Hardware Sourcing teams to design, qualify and maintain Cloudflare’s worldwide fleet of GPU servers. What You'll Do Contribute to the technical requirements and end-to-end delivery of AI infrastructure — compute, networking, storage, power, and cooling — not just the accelerator Evaluate, select, and qualify AI hardware platforms (GPUs, custom ASICs, SmartNICs, storage) based on real workload requirements and first-principles analysis Design and validate rack-scale GPU systems: multi-node topologies, high-speed interconnects (NVLink, InfiniBand, RoCE), power distribution, and thermal management Run hands-on qualification: benchmarking, stress testing, failure mode analysis, and vendor RCA — you close the loop yourself Assess and qualify ODM/OEM server platforms; engage directly with vendors and work through the full technical qualification cycle Translate AI product and workload requirements into precise infrastructure specifications Identify gaps in the existing infrastructure stack and drive solutions across hardware, firmware, software, and operations Stay ahead of the AI hardware landscape — new silicon, new interconnects, new form factors — and bring informed, opinionated recommendations Build tooling and automation to support qualification workflows, performance analysis, and ongoing operational visibility Communicate your results and updates through blog posts and internal talks Examples Of Desirable Skills, Knowledge And Experience Bachelor’s, Master’s, or PhD degree in Computer Engineering, Electrical Engineering, or Computer Science Experience in AI infrastructure, systems engineering, or hardware platform engineering First-principles understanding of AI accelerator architecture: compute pipelines, memory hierarchy (HBM, GDDR), interconnect topology, and/or how workload characteristics map to hardware capabilities Hands-on experience qualifying AI server platforms — you've run NCCL tests, profiled collective operations, debugged NVLink errors, and chased down PCIe lane misconfigurations Understand rack-scale systems: high-density power (kW/rack, busbar, PDU), liquid cooling (rear-door, direct liquid, immersion), high-speed networking infrastructure, and/or physical layer constraints Experience with AI/ML frameworks (vllm, sglang) at the systems level — you understand what they demand from the hardware and where bottlenecks actually live Familiarity with AI server form factors: HGX, OAC, OAM, UBB, open rack standards, and the tradeoffs between them Scripting and automation skills (Python, Bash, Go and Linux sysadmin); you build tooling to support your own work and the team's Strong written communication — you can write a rigorous technical specification and a crisp vendor requirements document Knowledge of performance benchmarking ; Previous experience in testing, measuring, and/or simulating hardware performance and an understanding of no-stone-left-unturned experimentation Knowledge of Redfish, IPMI and server remote management protocols, and experience with firmware updates Harness AI tools and automation to fundamentally accelerate the qualification lifecycle, driving exponential efficiency gains and quality standards. Possess the organizational skills and interest to manage cross-functional technical projects, ensuring architectural designs seamlessly align with delivery schedules. Thrive as a deeply self-motivated engineer in ambiguous environments, demonstrating a strong bias for action and the ability to drive initiatives forward without close supervision. Bonus Points Experience with major AI server ODMs/OEMs and their qualification and customization processes Exposure to hyperscaler or cloud infrastructure design — understanding how GPU capacity is provisioned, allocated, and operated at scale Experience with RDMA networking, RoCEv2 congestion control, or InfiniBand fabric management Understanding of AI workload patterns: LLM training vs. inference, model/tensor/pipeline parallelism, and their memory and bandwidth implications Familiarity with open compute hardware programs or OCP specifications Experience of performance optimization based on hardware / software codesign Experience of kernel development, compiler optimization, or driver development. Experience of observability and monitoring tools such as Prometheus and Grafana, as well as the ability to observe trends over time Experience with software development tools and processes such as Git, TeamCity and Jira Experience in a hyperscale cloud infrastructure role also valuable Knowledge of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality Who You Are A self-starter who identifies what needs to be done and executes without waiting to be asked Genuinely curious — you read architecture whitepapers, follow chip announcements, and have opinions on why one memory subsystem beats another Equally comfortable racking servers in a lab and writing a detailed technical requirements document Able to make a defensible technical decision with incomplete information, and communicate the reasoning clearly Compensation Compensation may be adjusted depending on work location. For Lisbon based hires: Estimated annual salary of €54,000-68,000 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: United States (Remote) Workplace: Remote ROLE SUMMARY Temporal powers durable execution for the world’s most demanding AI and enterprise systems. The Compute team at Temporal makes that durability feel effortless by building the managed compute primitives that run workers and other execution systems across Temporal Cloud. We’re solving a hard platform problem: make compute transparent, elastic, safe-by-default, observable, and multi-cloud — without turning customers into infrastructure operators. We build platform primitives that span a variety of execution environments (e.g., serverless-style runtimes, containerized fleets, and customer-controlled deployments). Our work sits at the intersection of control plane + data plane: scaling decisions, isolation boundaries, multi-tenant safety, and production-grade observability. If you’ve built autoscaling systems, multi-tenant platforms, or cloud infrastructure, you’ll find a lot to love here. See the "Compute team" link to read more --> Compute team https://temporalio.notion.site/Join-Temporal-s-Compute-Team-598b6bca8bf84d3babf3e8e2a22c283c WHAT YOU'LL DO Invent - Create new managed compute primitives that feel first-class in Temporal Cloud: crisp abstractions, clean APIs, and an extension story across compute providers. - Design self-optimizing autoscaling systems (signals, backstops, debouncing, guardrails) that scale worker fleets safely and predictably. - Define the Open Source Server ↔ Cloud boundary for compute capabilities, keeping the architecture cohesive and maintainable. Own - Architect, build, and operate services on the hot path of task execution where performance and correctness are customer-visible. - Deliver real-world cloud integrations (e.g., customer-account execution): IAM boundaries, secure credentials handling, networking constraints, quotas, and failure modes. - Make operability a feature: SLOs, tracing/metrics, load and failure testing, incident reviews, and continuous hardening. - Ship end-to-end: API design, rollout strategy, backwards compatibility, and long-term maintenance. Teach - Raise the bar through design docs, strong reviews, pragmatic technical leadership, and mentorship. - Lead through influence across teams (Server, SDKs, Security, Control Plane) to land coherent platform changes. WHAT YOU'LL BRING - Significant experience building distributed systems or multi-tenant platform services (design, implementation, and production operations). - Strong systems fundamentals: concurrency, performance, reliability, and failure-mode thinking. - A record of shipping platform primitives used by other engineers/customers (APIs, control planes, data planes). - Comfort owning outcomes: SLOs, incident response, and improving on-call quality over time. - Excellent written communication and crisp trade-off thinking. (Go experience is a plus; judgment matters most.) SUPER TO HAVE - Experience building cloud compute platforms spanning physical servers, CPU/GPU resources, virtual machines, container orchestration, and networking. - Experience extending Kubernetes through custom controllers and CRDs, and operating heterogeneous Kubernetes worker fleets. - Experience with IAM/security boundaries for cross-account execution models. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from "I need to buy something" to a signed agreement, an accurate purchase order, and clean spend data at month end. We are hiring a Procurement Operations Business Partner to own that path for the teams that keep Anthropic's offices, people, and physical spaces running. Workplace covers real estate, office build outs and leases, furniture and equipment, facilities services, maintenance, and food and beverage. Security covers physical security: guard services, access control and badging, cameras, and security consulting that protect our offices and people. People covers recruiting agencies and recruiting operations, HR systems, benefits and Total Rewards vendors, and training and development. You will be the person who makes all of it feel simple to the teams who depend on it and reliable to the Finance stakeholders behind it. This is a high volume role with an accounting core. You ensure every purchase in your portfolio is coded, dated, received, and accrued correctly, so spend is right in the books every month. Expect a steady queue of requests, statements of work, change orders, and renewals, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing process Manage a high volume of purchase requests, statements of work, change orders, and renewals each month across Workplace, Security, and People, keeping speed and accuracy high at the same time. Serve as the primary procurement partner by guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an amendment, a lease review, a privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Partner with Privacy, Security, and Third Party Risk on vendors that handle employee or candidate data or have physical access to our offices, such as badging and camera systems, background check providers, and on site service staff. Hold the line that nothing goes live without the review it needs. Launch and track contract review with Legal and outside counsel, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone or progress billing, time and materials, per placement, per head, or recurring monthly service) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Handle the mechanics that come with physical work and goods: multi line quotes, deposits, lead times, receiving, and asset handoffs for furniture, fixtures, and equipment. Know where a purchase belongs. Not everything in these categories should run through a purchase order, and you help requesters tell the difference between a contract that needs Procurement and spend that belongs on a card. Financial completeness and accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials: capitalized build out and equipment versus operating spend, deposits and prepaids versus expense, and lease versus non lease costs. Work the hard cases with Accounting: progress billed construction, retainage, partially delivered milestones, guard services billed in arrears against changing staffing schedules, placement fees tied to start dates and guarantee periods, credits and true ups, and change orders that land mid month. Understand what a contract actually commits us to, including term, termination for convenience, and notice periods, so firm commitment reporting reflects the real exposure. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Translate procurement, legal, privacy, and finance requirements into plain language for Workplace, Security, and People teams, and carry their operating reality back to those teams so controls fit the work. An office opening date, a guard post that has to be staffed tonight, or a recruiting search that has to start this week are real constraints, and you plan around them. Keep a regular check in with your highest volume teams so upcoming office projects, renewals, staffing changes, and searches are visible early and nothing urgent arrives as a surprise. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation can take work off requesters and the team. Minimum qualifications 5 to 7+ years of procurement operations, purchasing, or vendor operations, including time supporting Workplace or Facilities, Security, or People teams. Proven track record of owning a high volume purchasing portfolio end to end in a procure to pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid versus expense, capital versus operating spend, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience managing services vendors on master agreements with statements of work and change orders, where scope moves and the contract, the PO, and the invoice have to stay in sync. Experience with facilities, real estate, or construction purchasing, including milestone or progress billing and receiving against physical delivery. Working knowledge of how contract review, privacy and security review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications Experience with office build outs, leases, or fixed asset purchasing, including furniture, fixtures, and equipment, and working alongside Lease Accounting or Fixed Assets. Experience buying physical security services or systems, such as guard services, access control, or video surveillance. Experience with recruiting agencies, contingent workforce, or HR and benefits vendors, including the privacy review that comes with employee and candidate data. Background in accounting, accounts payable, or a month end close process. Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio. Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. 15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.   This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system. What You'll Own Fin/AI agent operations (25%): our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design. Help Center content ownership (40%): accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar. The content flywheel (20%): every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity. Launch readiness (10%): no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live. Operability (5%): no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done. Where This Role Sits This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it: R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them. Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation. Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them. This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them. New cross-team AI initiatives start with your manager, so they get prioritized before work begins. How Success Is Measured Quality-adjusted automation rate: AI resolutions with no human takeover, no negative feedback, no reopen. Knowledge gap closure rate: speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed. Escalation precision: when the AI hands off to a human, it lands in the right place with full context. Operability: every critical system has current runbooks and a functioning second; no single point of failure. Partner trust: tier leads, content, and product partners would say this function makes their work easier. What We're Looking For 3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant). A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers. An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice. Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work. Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours. You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second. Working Style This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it: check in before investing significant time in adjacent work, surface risks to their manager as crisp recommendations rather than broad escalations, and measure their impact by outcomes the team ships together rather than by territory. We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. AI Support Operations Manager- Annual Base Pay Range, US Full-Time  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $100,000 CAD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Toronto, ON office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Salt Lake City office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

- Build simulation frameworks to stress test onchain strategies under adverse conditions: depegs, oracle failures, liquidity crunches, cascading liquidations. - Model concentration risk, counterparty exposure, and correlation dynamics across the portfolio.

Location: New York, Chicago Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. You will provide day-to-day production support for QRT’s platform for accessing internally hosted and external LLMs. Based in the US, you will support users during US business hours and coordinate with colleagues in other regions to ensure effective incident handovers. This is a hands-on support role, focused on incident resolution, user assistance and established operational procedures-not platform architecture, model development or infrastructure engineering. Your future role within QRT: Provide first- and second-line support for QRT’s platform for accessing internally hosted and external LLMs, investigating issues raised by engineering and business users, maintaining support tickets and following issues through to resolution or engineering escalation. Monitor platform health using existing dashboards, logs and alerts; identify availability, latency and error-rate problems and perform approved recovery actions using established runbooks. Troubleshoot gateway and model-provider issues, including authentication failures, rate limits, timeouts, connection resets, streaming failures and regional performance differences. Determine whether incidents originate in a user’s client or configuration, the platform gateway, an internally hosted model or an external LLM provider; collect diagnostic evidence and coordinate escalation to the appropriate team or vendor. Support coding assistants, API clients and developer workspaces connected to QRT’s LLM platform, including Claude Code, Codex CLI, OpenCode, PI and Coder; investigate compatibility issues following client or vendor updates. Help users configure supported integrations, select the appropriate regional endpoint and migrate API access from Open WebUI to the direct gateway. Investigate access and model-availability queries, check user permissions and escalate provisioning or entitlement issues through established support and governance processes. Carry out operational checks for releases and configuration changes, including non-production validation, post-release smoke testing and approved rollback procedures, in coordination with platform engineering. Use existing observability tools to investigate time to first token, time per output token, percentile latency and failure rates; flag recurring issues and monitoring gaps to the platform team. Maintain runbooks, troubleshooting guides and known-issue records; provide clear incident updates and reliable handovers between regional support teams. Maintain small support scripts and diagnostic utilities to reduce repetitive checks and improve evidence collection. Your present skillset: Relevant experience in production support, application support or platform operations, with the ability to investigate routine incidents independently and recognise when specialist escalation is required. Practical Linux troubleshooting skills and familiarity with Windows-based developer environments. Working proficiency in Python, Bash and/or PowerShell for operational checks, log analysis and straightforward support automation. Experience using SQL to investigate application issues and query operational records, ideally in PostgreSQL. Practical experience interpreting metrics, logs, traces and dashboards to distinguish a platform-wide incident from a user-, client-, model- or region-specific issue. Confidence troubleshooting API-driven services, including HTTP errors, authentication, networking, timeouts, retries, rate limiting and streaming connections. Hands-on experience supporting LLM-based platforms or services, with a working understanding of LLM APIs, including prompts, context limits, token usage, model identifiers and streaming responses. Familiarity with public-cloud services, ideally AWS, and the ability to inspect containerised workloads using established tools and procedures. Clear communication with technical and non-technical users, including concise incident updates, realistic expectations and well-documented escalations. Awareness of access controls, sensitive-data handling and safe diagnostic practices, including avoiding exposure of prompts, credentials or confidential content in support records. A methodical approach to troubleshooting, prioritisation and cross-region handovers Nice to have: Experience supporting AWS Bedrock or other managed model APIs. Experience supporting AI coding assistants, API clients or developer workspaces such as Claude Code, Codex CLI, OpenCode, PI or Coder. Familiarity with Grafana, Coralogix or equivalent monitoring and log-analysis tools. Exposure to LLM gateways or proxies such as LiteLLM, or internally hosted inference services such as vLLM. Experience troubleshooting containerised services on ECS or Kubernetes. Familiarity with identity and access provisioning, particularly Okta, SCIM and application-level permissions. Experience supporting multi-region services and working with globally distributed support and engineering teams. Experience coordinating support cases with cloud providers or software vendors during service degradation. Base salary range for this position is $15 0 ,000 to $ 220 ,000 per year. QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Location: Remote / Germany Orcrist is building a next generation data intelligence platform using cutting-edge technologies. We're handling petabyte-scale data with sub-second queries. Our product is a Kubernetes‑based platform delivered as B2B SaaS or as a self‑hosted on‑prem solution, including air‑gapped deployments. We enable customers across defense, law enforcement, and enterprise to turn mission-critical data into actionable intelligence. Role Every investigation starts with data. As PM for the Integration team, you make sure analysts in law enforcement and defense have the data they need, when they need it. You own the roadmap for integrating data from commercial vendors, open feeds, social media and messaging platforms, as well as the admin interfaces used to manage these integrations. Your work ensures data arrives current, traceable to its source and ready to use. This is a largely technical PM role with significant ownership over a platform and admin experience that are still taking shape. You decide what gets built and in what order, working closely with engineers and other product teams to turn provider APIs and data models into scalable integrations and features that support analysts’ investigations. You’ll read API documentation, map provider data to OIP’s data model and write clear, actionable specs that engineers can build from. What you'll do Own the provider roadmap. We add a source when it answers a question analysts can’t answer today, so you start from the analyst’s problem, not from a provider’s name. You talk regularly with analysts, admins and solutions engineers in law enforcement and defense, and with the upstream teams whose features bring integration requests. You decide which providers come next and what “done” means for each. Write the technical specs. Cover authentication, pagination, rate limits and quotas, incremental sync, deduplication, field mapping, and how failures surface. Every object must carry its provider, fetch time and source URL from the moment it is fetched. Our platform runs as SaaS and on-prem, so you also decide how each source behaves in each distribution. Own the connectors as a product. That covers the contract between connectors and the platform, versioning, and how quickly a new provider goes from evaluation to production. Every connector should make the next one cheaper. Where another team can reach a public source on its own, you give it a safe way to do so instead of putting it in our queue. Own the admin interfaces. That means creating a connection, managing credentials, scheduling, health and status, logs, quota usage and permissions. A source we can’t monitor isn’t delivered, so every live connection needs a health check and clear failure states. Work with partnerships and legal. You collaborate with the Director of OSINT and the Data Acquisition Manager to evaluate vendors, raise licensing and terms-of-service questions before we build, and turn the legal framework (storage, retention, redistribution) into product requirements. You also give the people negotiating contracts technical findings and cost per call. Manage the teams around you. Upstream, you work with the teams building user-facing features, such as graphs and maps, who bring integration requests from their intelligence domain. You help them find the analyst question behind each request and decide whether a shared connector can serve several of them. Downstream, you work with the foundation teams for ontology, machine learning and processing, so incoming data arrives in a shape they can use. You forecast the load of every high-volume source before it goes live. Shape person-focused investigation tools. You own how analysts go from a first lead about a person to a reviewed set of linked online identities. That includes how results are presented and reviewed, and how to avoid paying for the same lookup twice. Measure the integration layer. Track sync success rate, data freshness, time to onboard a provider, active connections, and time to resolve a failed connection. About you 5+ years as a Product Manager in B2B SaaS, with experience owning a technically complex area end-to-end, such as an integration platform, an API product, or data pipelines. You are comfortable in API documentation. You can discuss OAuth versus API keys, polling versus webhooks, pagination and rate limits with engineers as an equal, and you can try an endpoint yourself in Postman or curl. You have designed admin or configuration interfaces for technical users: connection setup, status and error states, audit trails. You write specs and acceptance criteria that are specific enough to build and test against. You are data-fluent and define quality metrics for reliability and coverage, not just feature delivery. You are comfortable with the legal side of third-party data: licensing, terms of service, GDPR, and provenance requirements. You work well across teams, since integrations touch engineering, partnerships, customer success, and every product that consumes the data. Eligible to work in Germany and willing to travel to Berlin and across DACH for workshops and customer visits. Nice-to-haves You have built or managed a connector framework, integration marketplace, or iPaaS product. Familiarity with OSINT as a practitioner or product builder, and a sense of where existing collection tools fall short. Familiarity with Kubernetes, on-prem, or air-gapped deployment constraints and what they mean for integration architecture. Familiarity with entity resolution or link analysis, and how ingested data feeds them. German language (B1+) Experience working directly with law enforcement or defense users in Germany or the DACH region. What we offer Real ownership, real impact: Own a critical layer of the platform that every customer relies on. Much of the integration platform and its admin experience is still taking shape, so you identify the problems, set priorities, decide what gets built, and see it through. Remote-first, Germany-wide: Work from wherever you do your best work, with regular team gatherings in Berlin and other off-site locations. Flexibility by default: Flexible working hours help you make work fit your life. Your setup, your way: Get a personal home-office equipment budget to create a workspace that works for you. 30 days of vacation: Take the time you need to recharge and come back with fresh energy. Keep growing: We invest in your personal and professional development. Get rewarded for impact: Performance bonuses are tied to agreed objectives and key results. A warm welcome: Every new team member gets a welcome goodie bag. Good people, good times: From summer and Christmas parties to regular team gatherings, we make time to celebrate together. A mission that matters: Work on challenges with tangible impact on public safety and national security.

Location: Brussels, Belgium WHY PAYNOVATE Paynovate is a Belgium-based fintech and regulated e-money institution with more than 80 employees. We provide payment solutions across Acquiring, Issuing and Payment Accounts. As we continue to grow, we are strengthening our Enterprise Risk Management framework and are looking for a Risk Officer to join our Risk team. This is an opportunity to work across a broad range of operational risk topics and contribute directly to the further development of our Risk framework YOUR MISSION As a Risk Officer, you will join our second line of defence and work closely with our Head of Risk to identify, assess and monitor operational risks across Paynovate. Your role will have two main areas of focus: Third-Party Risk Management / Outsourcing and Risk & Control Self-Assessments (RCSA). You will work with different teams to understand their processes, identify and assess risks, and challenge whether the right controls are in place and effective. You will contribute to the implementation and continuous improvement of our Enterprise Risk Management framework, while gaining broad exposure across Paynovate's activities. KEY RESPONSIBILITIES Support the implementation and review of Risk & Control Self-Assessments (RCSA) across Paynovate, working with business teams to understand their processes and identify and assess operational risks Assess inherent and residual risks, challenge the design and effectiveness of controls, and support the definition and follow-up of risk responses and remediation actions Contribute to Third-Party Risk Management and Outsourcing, including sub-outsourcing, in line with relevant EBA and DORA requirements. Perform third-party risk activities including criticality assessments, due diligence, monitoring and exit strategies, and assess the impact of third-party dependencies or service failures Work across the organisation with teams such as Operations, Finance, Product, Fraud/Financial Crime and IT/Security, while contributing to the continuous improvement of Paynovate's Enterprise Risk Management framework IS THIS YOU At Paynovate, we focus on positioning the right talent in the right roles, empowering our people to drive the business forward. We seek someone who: Has at least 3 years of relevant experience in Risk, Operational Risk, Internal Control, Third-Party Risk or a similar area within financial services Has a good understanding of risk and internal control principles and can analyse an end-to-end process, identify what could go wrong and assess how the risks are controlled Has a practical and analytical mindset, with good Excel skills including pivot tables, reconciliations and formulas/data analysis Is comfortable using tools to map and document processes and flows and has a very good level of professional English Is curious, structured and organised: you ask questions, dig deeper when something is unclear and can challenge stakeholders constructively while building effective working relationships WHAT WE OFFER A role in the fast-moving payments sector, with exposure to a broad range of activities and operational risk topics The opportunity to have a tangible impact and contribute to the further development of Paynovate's Risk framework The opportunity to work closely with and learn from an experienced Head of Risk, while collaborating with teams across the organisation A modern and flexible working environment, including hybrid work A comprehensive and market-competitive salary package, including 32 days of holiday, company car or mobility budget, meal vouchers, health and group insurance, phone, and homeworking allowance

Location: All France (remote); Paris Workplace: Remote Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)? Are you looking for a work environment that values trust, proactivity, and autonomy? Then Pennylane is the right place for you !   Our vision We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones). We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.   About us Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)   In 5 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1000 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France! ROLE CONTEXT Pennylane currently serves around 50,000 business accounts through a BaaS model and distributes short-term financing to a subset of those customers through specialised financing partners. As Financial Services becomes a larger part of Pennylane's strategy, we are applying for Établissement de paiement and Société de financement licences. Our ambition is to start onboarding new customers under our own licensed entity by early 2027 and to scale our own financing activity. We will outsource part of the technology stack—including the origination platform, disbursement and repayment orchestration, and the collections engine. Your focus will be on applying the credit policy, running controls and turning that policy into day-to-day operations, in close collaboration with our Product and Business teams. As Credit Operations Lead, you will build and launch the first-line credit operations function for Pennylane’s own-book financing activity. Reporting to the Managing Director, you will translate Risk’s credit policy into executable decisions, controlled workflows and auditable outcomes. You will initially remain hands-on across origination, manual reviews, exception handling and portfolio monitoring. As volumes grow, you will scale the operating model, tooling and team in close collaboration with Risk, Product and our financing partner. This is a high-autonomy, greenfield role at the heart of Pennylane’s future licensed operations. RESPONSIBILITIES - Own the end-to-end execution of credit origination, including manual reviews, decisions within the delegated first-line mandate, exception handling and escalation to Risk. Ensure that outcomes meet agreed SLAs and are supported by a complete audit trail. - Build the credit operating model, including procedures, decision trees, delegated authorities, first-line controls, operational KPIs and escalation paths. - Own first-line operational monitoring of the active book, including repayment incidents, early-warning signals and the follow-up actions required by the credit policy. - Build the operational relationship with the financing partner, with clear responsibilities, service levels and escalation processes for servicing, disbursement and collection incidents. - Provide Risk with structured feedback on policy effectiveness, operational impact and emerging portfolio signals. Risk remains accountable for risk appetite, policy approval and independent oversight. - Partner with Product, Tech, Risk and Data to design origination workflows, analyst tools and scoring processes, translate operational needs into product requirements, and determine what to automate or retain for human review. - Remain hands-on during the launch phase, then recruit and lead the first credit analysts as volumes grow, establishing clear quality standards and a culture of rigour, accountability and customer clarity. FIRST 6–12 MONTHS - Before the first own-book exposure, deliver an approved end-to-end operating model covering procedures, decision trees, delegated authorities, evidence requirements and escalation paths to Risk. - Ensure that the origination workflow is operationally ready for launch by testing the main decision paths and failure scenarios with Product and Tech. - Establish the initial management framework, including SLAs, quality controls, operational KPIs, portfolio-monitoring indicators and reporting to the second-line Risk function. - Ensure that every credit decision can be reconstructed from the underlying data, evidence, applicable policy and recorded approvals. - Define the initial capacity model, team coverage and hiring plan based on expected volumes, handling times and observed performance. - By go-live, have trained operational coverage, named escalation owners and documented procedures for manual reviews, exceptions and partner incidents. WHAT WE’RE LOOKING FOR - Significant experience in credit or underwriting operations within a regulated financial-services environment, including manual reviews, delegated decisions, exceptions and audit trails. - Experience managing operational quality, SLAs and capacity, with direct team leadership or a strong player-coach track record. - Strong understanding of first-line credit operations and the respective responsibilities of Operations and Risk. - Experience collaborating with Product or Tech teams on workflows, tooling and automation. - Ability to use operational and portfolio indicators to identify early-warning signals, manage performance and plan capacity. - Sound judgement on what to automate, what requires human review and when a case should be escalated. - Ability to make structured, well-documented decisions and communicate them clearly to customers, partners and internal stakeholders. - Experience with SME financing products, such as invoice financing or short-term working-capital facilities, would be a strong advantage. LANGUAGES, PRESENCE AND LOCATION - Fluent French and English are mandatory. - Based in France, with a strong preference for Paris. - Regular on-site presence in Paris is expected. Partial remote is possible. This is not a fully remote role. WHY JOIN - Build the first-line credit operations function for Pennylane’s future société de financement from the ground up. - Shape the operating model, tooling and team before the own-book financing activity reaches scale. - Take ownership of a critical function with a direct impact on go-live readiness, customer experience and responsible growth. - Work closely with Risk, Product, Tech and our financing partner on a strategic company project. - Join a high-autonomy role with compensation that includes equity and reflects the level of responsibility. RECRUITMENT PROCESS 1. Interview with Simon (30-45 min), Senior Recruiter 2. Interview with Maxime (1h), General Manager 3. Case Study with Laurent and Hippolyte (1h) 4. Last round with Stanislas and Felix (45 min) What do we do to make your work life easier 🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane 💵 You’ll have a competitive compensation package 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 💻 You’ll get the latest Apple equipment 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone 🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.   If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…) We're working on providing those last advantages to our people based outside of France as well, but it can be quite more complex depending on different countries.   Who are we looking for ? To thrive at Pennylane, you need : -To speak English (level is assessed and appreciated according to the department you’re applying to) -To be energized by an ever-shifting work environment -To be highly collaborative (within your team or other stakeholders) -Sufficiently experienced to prioritize business-led actions on your day to day activity   We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria. If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.   Important information for candidates Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges. Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages). Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com We will never ask you for payment or financial information (bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.   We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.   🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

Location: New York, Chicago, or Remote CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role As a Senior Software Engineer - Agentic you will build the event-driven systems that keep claims moving for our customers, connecting our AI agents to the rest of CCC. When these systems work, claims move faster and the machinery stays invisible. Agentic coding tools are how you move fast. What you add is what they are worst at: distributed-systems design, correctness when things fail partway, and the debugging nobody else gets to the bottom of. You own a product area end to end and define the reliability bar it ships against. Salary range is: $180,000 - 225,000 This position is bonus eligible. Key Responsibilities: Own the delivery of backend services, built in Python and TypeScript, from an ambiguous problem, scoped with product managers and data scientists, through production operation. Build and operate durable, event-driven, multi-tenant systems in which agents run as steps inside deterministic workflows, designing their failure modes, replay semantics, and cost profile before they show up under load. Own tracing and audit for your area: every model call and agent step recorded, so any recommendation can be reconstructed and cited back to its sources by on-call and auditors alike. Own how claims automation data is modeled and managed across our relational, document, and graph stores. Ensure the security and isolation of sensitive data. Author the design documents for complex systems to get feedback and buy-in, review other engineers' designs and code with the same care, and mentor the engineers in your area. Raise the bar for how the team works with agentic coding tools: sharpen the specifications, instruction files, hooks, and permission policies they run under, and hold generated code to the same review standard before it merges. Take part in a shared on-call rotation for the systems you own. Requirements: 6+ years of professional software engineering experience, including an event-driven system you designed, shipped to customers, and ran in production. Python and TypeScript at the level of setting a team's conventions, plus a background in a systems language such as Rust, Go, Java, or C#. Strong computer science and distributed-systems fundamentals you use at work: concurrency, consistency, ordering, and how systems fail. Event-driven systems built on a broker such as Kafka, Azure Event Hubs, or Service Bus that handle duplicate, late, and failed events without losing or double-processing work. Data modeling and development across relational, document, and graph databases such as PostgreSQL, MongoDB, and Neo4j, including when each type fits and the partition-key, consistency, and tenant-isolation calls you made. Systems architected and operated on Azure or AWS, with CI/CD and infrastructure as code, and hands-on time with a durable workflow engine such as Temporal or the Durable Task Scheduler. A clear account of how you constrain an agentic coding tool's context and verify its output, from daily use of Claude Code, Cursor, GitHub Copilot, or similar on production work, plus changes you turned back, and why. Technical design documents you have authored for systems that span more than one team, used to get feedback and buy-in before building, and that those teams then built to. Clear writing and discussion for technical and non-technical audiences: drawing out a customer's real problem and explaining the trade-offs back to them. Even Better if You Have: React and TypeScript experience, so you can deliver a full-stack feature end to end, especially chat, streaming, and citation-heavy AI experiences. Formal methods or fault-injection testing, such as Lean, TLA+, or deterministic simulation. Performance work below the application layer: profiling, memory, and concurrency tuning. Familiarity with how AI agents reach their tools and enterprise systems, through the Model Context Protocol (MCP), the Agent2Agent (A2A) protocol, command-line tools, and microservices. Exposure to the insurance, claims, or automotive repair domains. What Success Looks Like: In your first six months, services you built run in production against SLOs you set, and you can show they held as load grew. You are trusted with the hardest correctness and scale problems, and you turn them into a design, a shipped system, and a number you can put in front of a customer. You are energized by what agentic coding tools make possible. Your team ships more than its headcount suggests, and your specifications and reviews are why the output survives production. You have a passion for systems that last: failures are designed for in advance, and when one happens anyway, the trace says exactly where. Standards you set for reliability, reviews, and design documents outlive the project they started on. Engineers you mentor ship reliable services without your direct involvement. You enjoy getting a product manager, a data scientist, and a customer's team into one room and coming out with a single agreed scope, and you can argue a position without needing to win it. You embrace our ambitious, collaborative, and empathetic values, and you like problems where the answer has to be measured rather than argued. Interview Policy & Privacy Notice: A video interview is required for this position. Video interviews are transcribed. Transcriptions are retained and may be reviewed by CCC and our recruiters. Candidates are not permitted to use generative AI or automated assistance during the interviews unless explicitly allowed by the interview team for a specific exercise. Our Job Applicant Privacy Notice is available HERE . About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please check out our careers site . Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Software Engineer, Data Governance & Trust San Mateo, CA About the role Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem. Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products. In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence. You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders. This is an individual contributor leadership role with impact across teams. What you will do Set technical direction and deliver shared capabilities Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders. Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation. Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem. Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement. Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems. Lead conversations and build alignment Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews. Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes. Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences. Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation. Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams. Build relationships that enable adoption through credibility, collaboration, and influence. Make governance practical and sustainable Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence. Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities. Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows. Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility. Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort. Prepare the foundation for AI consumption Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces. Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing. Support shared semantic definitions and metadata models while preserving clear accountability within business domains. Strengthen the team Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership. Raise engineering standards for reliability, maintainability, testing, observability, and documentation. Help engineers take broader ownership and communicate their recommendations effectively. What you bring A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams. Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery. Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems. A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics. The ability to work across warehouse, lakehouse, streaming, and data transformation environments. Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code. Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes. Proven ability to lead initiatives across teams without direct reporting authority. Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments. Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences. A collaborative approach grounded in listening, respectful challenge, and shared accountability. A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you. What would be valuable Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience. Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling. Experience implementing controls that generate operational evidence. Delivering governed data or context services for analytics, applications, machine learning, or AI agents. Leading platform adoption, modernization, or migration across organizational boundaries. Representing technical work through internal forums, technical writing, communities of practice, or external presentations. What success looks like Partner teams understand the technical direction, the decisions required, and their responsibilities. Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through. Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership. Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows. Shared patterns reduce repeated implementation work and manual coordination. Engineers across the group grow in technical judgment, communication, and leadership. #LI-KS1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $216,200 — $324,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote: United States; San Francisco HQ; SF or Remote (US/Canada); Remote: Canada Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Most infrastructure engineers never get to build a cloud from the metal up. At Render, you will. Developers and businesses around the world run their apps on Render, and we are building our own bare metal footprint to give them better performance and economics. You'll help take our first colocation site from an empty cage to production workloads, then scale that foundation as we expand our physical presence to thousands of hosts over the coming years. You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the template for every site that follows. WHAT YOU'LL DO - Take our first colocation site from empty cage to production workloads, then scale what you build as we grow to more sites and thousands of hosts - Design how servers go from the loading dock to production with minimal human touch: netboot, imaging, BMC-driven discovery, and host identity - Partner with network engineering on what the fleet needs from the network, from out-of-band management to production connectivity - Build the interface our Kubernetes platform team uses to request capacity, see host health, and coordinate maintenance, so consuming bare metal feels as easy as consuming cloud - Own the fleet's source of truth for hardware, software, and the physical environment - Automate the full server lifecycle, from burn-in and acceptance testing through remediation, staged firmware rollout, and RMA - Build automation like a production system, with guardrails on destructive actions and designs that survive site-level failure - Shape the technical and operational direction of our bare metal platform, from build-vs-buy decisions to how we operate thousands of hosts, and help hire the team that runs it WHAT WE'RE LOOKING FOR - Hands-on experience building and operating automation for bare metal fleets in datacenters or colocation - Both sides of the work: time with physical hardware and colo providers, and modern, software-driven fleet management - Strong Go or Python, and experience designing systems with reconciliation loops and idempotent, failure-tolerant actions - Depth below the abstraction: you know what your tools are doing under the hood and can debug them when they fail - Experience operating through real failures, such as bad hardware batches, flapping BMCs, or a rollout you had to halt - Deep Linux knowledge and solid networking fundamentals (DHCP, PXE, DNS, BGP) - Working knowledge of Kubernetes, enough to design the interface between the fleet and the clusters that run on it - Clear communication, comfort with ambiguity, and the willingness to push back on a plan when something doesn't add up NICE-TO-HAVES - Operating bare metal fleets at a scale of thousands of hosts - Experience on a bare metal or datacenter build-out from its early days - Running a hybrid environment, or moving workloads between public cloud and owned hardware - DCIM/IPAM tools such as NetBox or Nautobot, or provisioning stacks such as Ironic/Metal3, Tinkerbell, or MAAS - Building reconcilers or state machines for physical infrastructure - Hardware depth: component diagnostics, burn-in tooling, firmware, or Redfish and IPMI at fleet scale - Building internal platforms or APIs used by other infrastructure teams - Based near our colocation sites, or able to visit them regularly If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! 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Location: Jazan, Saudi Arabia; Jeddah, Saudi Arabia The Reliability Engineer is responsible for ensuring the reliability, availability, efficiency, and safety of equipment and systems used in gasification and power generation operations. The role focuses on implementing preventive and predictive maintenance strategies, investigating equipment failures, analyzing performance data, and driving continuous improvement initiatives to minimize downtime and optimize asset performance. If selected, the work location would be onsite at Jizan, Saudi Arabia. Responsibilities Monitor equipment performance and reliability, identifying potential risks and areas for improvement. Develop and implement preventive and predictive maintenance strategies to minimize equipment failures and unplanned downtime. Conduct Root Cause Analysis (RCA) and failure investigations to identify and address recurring equipment issues. Analyze equipment performance data, maintenance records, and reliability trends to recommend improvements. Apply reliability methodologies such as Reliability-Centered Maintenance (RCM), Failure Mode and Effects Analysis (FMEA), and Total Productive Maintenance (TPM). Collaborate with operations and maintenance teams to improve equipment availability and operational efficiency. Ensure compliance with applicable safety, environmental, and industry standards. Prepare reliability reports, risk assessments, and recommendations for stakeholders. Identify and implement continuous improvement initiatives using reliability tools and emerging technologies. Requirements Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline. 5–8 years of relevant experience in reliability engineering or maintenance management, preferably within the energy, gasification, power generation, or industrial sector. Strong understanding of reliability engineering principles, maintenance strategies, and equipment performance optimization. Experience with predictive maintenance techniques such as vibration analysis and thermography is an advantage. Knowledge of reliability methodologies, including RCA, RCM, FMEA, and TPM. Familiarity with Computerized Maintenance Management Systems (CMMS) and reliability analysis tools. Strong analytical, troubleshooting, and problem-solving skills. Good communication and reporting skills, with the ability to collaborate effectively with cross-functional teams. Reliability-related certifications such as CRE or CMRP are an added advantage.

Location: Remote Workplace: Remote ABOUT BUFFER We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way. Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open. We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team. As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years. ABOUT THE ROLE You’ll lead engineering for Growth at Buffer across both product and marketing surfaces. The work spans acquisition, activation, and retention. You’ll connect how people discover Buffer and decide to sign up and whether they stay. We’re looking for someone who wants to stay close to the details, from where a customer gets stuck in a flow to the technical decisions that shape how it works. You’ll help the team decide which problems to solve, what to try first, and how to tell if we made things better for customers. You'll partner closely with Product, Design, Marketing and Data to shape technical direction, create space for engineers to do their best work, and build a culture of ownership and continuous improvement. WHAT YOU'LL DO - Support engineers through regular coaching, clear feedback, and meaningful career conversations. - Shape priorities with Product, Design, and Marketing, bringing your own point of view and grounding decisions in customer needs & data. - Stay close to technical decisions and product details. Help the team build clear, accessible, responsive experiences, and help judge when to keep refining and when to ship and learn. - Help connect customer insights, product changes, and measurement so we understand whether our work is helping. - We're also changing how we build with AI. You'll have room to help shape that, through your own experiments and by helping the team develop good judgment and systems to work with AI effectively. - Contribute to the wider Engineering team through hiring, shared practices, and improvements to how we work. WHAT WE'RE LOOKING FOR - You've managed engineers and can talk concretely about helping people grow, giving feedback, and addressing performance concerns. - You care about how software feels to use. You notice unnecessary steps, unclear interactions, and details that get in someone's way. You could walk through something you helped build and explain the choices, compromises, and things you left out. - You have a strong engineering background and remain comfortable getting into technical details. That might mean reviewing code, exploring an architecture, building a prototype, or helping someone work through a difficult trade-off. - You’re ambitious about what you can build with AI. You use it in your own engineering work to take on bigger problems, and you know how to steer it, check its work, and make the calls that need your judgment. You help the engineers you lead do the same. - You communicate clearly in writing, take ownership, and work well with people across different disciplines and time zones. - You understand how a product helps a business grow, from how customers find it to why they pay for it and keep using it. You might have learned that through growth work and experimentation, or by growing a product as a founder or on an early-stage team. You use that understanding to decide what’s worth building and help engineers build it well. - You have a personal connection to making and sharing things. Maybe you've written a newsletter, shared your work online, built a side project, or run a small business. You understand something of the effort it takes to put your work out there and find an audience. You don't need a big following; we're interested in that connection and what it's taught you. OUR HIRING PROCESS - Please express your interest below by sharing your LinkedIn profile and resume, and a short note about what interests you in the role and why you think it could be a good match. (If you choose to use AI while writing your message, please limit usage to light edits or research. We'd love to hear your own voice come through.) - If we'd like to explore the fit further, we'll reach out to learn more about you. - Our interview process includes a conversation with a member of our hiring team (Sara https://www.linkedin.com/in/sara-almeida-b1a78012b/ or Caro https://www.linkedin.com/in/carolynkopprasch/), meeting the hiring manager for this role (Kateryna https://www.linkedin.com/in/kporshnieva/), getting to know some teammates and peers (varies based on schedules), and meeting our CEO, Joel https://www.linkedin.com/in/joelgascoigne/. - Our final stage is a two-day-long paid collaboration period. This is designed to mimic a real work project, so that we can each see what it's like to work together. PRIVACY POLICY By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.