Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr
Director, Integrated Analytics Partner
(
Platform & Product Analytics
)
San Mateo
, CA
Remote also considered.
Who We Are
At
Sony Interactive Entertainment (SIE) PlayStation, we create unforgettable gaming experiences—and
we're
just as committed to building a world-class team. As a leader in interactive entertainment, PlayStation
operates
at
a massive scale, supporting millions of players worldwide and processing billions of transactions annually across our digital ecosystem.
About the Role
We are seeking a Senior Director, Integrated Analytics Partner – Platform & Product Analytics to serve as the strategic analytics leader embedded within both our Platform Strategy & Product Management organizations. This role is responsible for defining and executing the analytics strategy that helps inform our long-term platform strategy, provides Product Management analytics in support of the ongoing evolution of our player experience, as well as competitive intelligence across the enterprise.
As the primary analytics partner to Platform Strategy & Product Management leadership, this role will translate business priorities into a coordinated analytics portfolio across Reporting, Applied Analytics, and Data Science. The Senior Director will directly lead the Applied Analytics team while providing strategic direction to the Data Science and Reporting squads aligned to Platform & Product initiatives.
The ideal candidate for this role combines a
demonstrated
ability to drive change at scale through the application of analytics, an exceptionally strong strategic orientation,
and
depth of understanding of the Product Management function and how the application of analytics, including rigorous testing, can improve
the consumer
experience. Boundless curiosity,
creativity
and enthusiasm for envisioning and then shaping the future, in a complex category that is ever evolving,
is a welcome trait.
PlayStation may be a market leader, but the analytics team is filled with people
who are obsessed with improving in every area we can, care deeply about their role in catalyzing the success of our stakeholders
,
our partners & creators, and, most importantly, improving the experiences of our players
,
cultivating the joy
of
gaming.
This role will provide a unique perspective on the future of gaming—and, for the right person, the ability to help shape it.
Key Responsibilities
Strategic Analytics Leadership
Define and drive the
Platform &
Product
Analytics strategy
, ensuring alignment with
company
objectives
and long-term platform growth
.
Maintain a
holistic portfolio view across
R
eporting,
A
pplied
A
nalytics, and
D
ata
S
cience initiatives
supporting
Platform &
Product
.
Identify
opportunities to
leverage
analytics to improve
product strategy, roadmap decisions, and investment priorities
.
Executive Partnership and Communication
Serve as the
primary analytics partner to
Platform &
Product
leadership
, acting as the
central point
of contact for analytics strategy and insights.
Deliver executive-level analytics updates and strategic insights to senior stakeholders
on
a regular
cadence
.
Translate complex analytical insights into clear, actionable narratives that influence
Platform &
Product
strategy and investment decisions.
Cross-Functional Collaboration
Enthusiasm for building relationships and deep partnerships, including
a
instinct for seeking opportunities to “win together,” is
absolutely critical
for this role
Partner with the Data Science
and Reporting Leads to
provide
prioritization guidance on their roadmaps
.
Identify
cross-functional opportunities to accelerate impact and
eliminate
redundant analytics
work
across teams.
Ensure business context and strategic priorities are clearly communicated to squads.
Leadership and Team Development
Lead and develop the
Applied Analytics team
,
building strong analytical capabilities and career growth for team members.
Provide dotted-line leadership to
Data Science and Reporting squads supporting
Platform &
Product
,
ensuring alignment with
Platform &
Product
priorities.
Foster a culture of experimentation, analytical rigor, and measurable impact across the analytics organization.
Resource and Portfolio Management
Advocate for analytics investments, including headcount, tooling, and platform capabilities.
Provide recommendations on how best to
a
llocate
analytics resources across initiatives based on strategic importance and business impact.
Make and communicate prioritization decisions across analytics teams supporting
Platform &
Product
initiatives.
Qualifications and Education Requirements
Bachelor’s degree in
Business
,
Computer Science
, Economics, Statistics, Data Science, or a related quantitative field
(Master’s or MBA preferred).
1
8
+ years of experience in
a blend of analytics disciplines, including
product
management
analytics,
testing,
data science,
analytics leadership,
and
business intelligence
, including leadership roles.
Proven experience leading analytics teams and delivering
data-driven insights that influence
product
strategy and
platform development
.
Management consulting experience
as part of
an analytics practice
is
a significant plus when combined with
subsequent
client-side experience
Experience defining and tracking
product performance metrics and analytics frameworks
that guide product decision making.
Demonstrated ability to influence senior leadership and communicate complex analytical concepts to non-technical stakeholders.
Preferred Skills
Deep experience with
product analytics frameworks, including user behavior analysis, product adoption metrics, and feature performance measurement
.
Experience with experimentation frameworks such as A/B testing and product experimentation
.
Strong
proficiency
with analytics and data tools such as
SQL, Python, R, or similar statistical environments
.
Familiarity with competitive intelligence analysis, benchmarking frameworks, and market performance metrics.
Ability to lead complex cross-functional initiatives involving product, data science, and engineering teams.
Exceptional communication and storytelling skills to convey insights and influence strategic decisions
is critical
.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$292,300
—
$438,500 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Home Based - Americas; Home based - EMEA
The Workplace Engineering function sits at the intersection of traditional HR analytics and modern Product Engineering. We transform raw workforce data into a suite of "People Products" that drive high performance. We don’t just "report" on what happened; we engineer the tools and insights that determine what happens next.
This new role will report directly to the Global Head of Workplace Engineering, and sits within our Data discipline inside of our People department. Experienced data professionals at Canonical live at the intersection of software, data, and the business. They don't just help surface analytic artifacts; they help transform them into a strategic asset that elevates decision making and innovation across our global operations (e.g., sales, marketing, engineering, and human resources). They balance technical precision with business pragmatism, designing and iterating on experiments, automations, and products that transform insights into valued outcomes. They shape tomorrow's AI/Data stack in open source, ensuring that Canonical remains at the forefront of data-driven excellence. Their curiosity is contagious and has an amplifying effect on data literacy and stewardship across the business teams they support.
Location: This is a remote role based in the AMER or EMEA Region.
The role entails
Multi-Disciplinary Leadership: Lead and mentor a specialized squad of People Data Scientists, Software Engineers, and UX Designers. You aren't just managing analysts; you are leading a product squad.
Product Ownership on People Science: Bridge the gap between "HR-speak" and "Dev-speak", ensuring engineers understand the human behavioral intent behind the code.
Strategic Insight & Business Outcomes: Move beyond descriptive metrics (e.g., turnover rate) to predictive and prescriptive insights (e.g., predicting attrition risk based on "Time-Product" engagement data).
Data Stewardship & Product Storytelling: Act as the "Translator-in-Chief". Take complex data models and turn them into compelling narratives. Lead the development of AI Agents that can surface insights to managers in real-time. Ensure the "People Data Stack" is secure, GDPR/privacy-compliant, and acts as a "Single Source of Truth" across all People related offerings, products and services.
“Effectiveness at Work” Strategy: Identify opportunities to leverage “High Tech” solutions in our People offerings, and free up more time for “High Touch”, human involvement, thereby maximizing human value.
What we are looking for in you
Background in data science, mathematics, or engineering, skilled in advanced statistics, data wrangling/science, databases (SQL, etc.) or software engineering.
Strength in coding/scripting languages (Python, R, JavaScript, etc.), software engineering, visualization (e.g. Superset, Tableau), and automation.
Ability to translate business questions to key research objectives.
Ability to identify the best methodology to execute research, synthesize and analyze findings.
Proven ability to lead and drive others to execute against well planned roadmaps, with a strong mentor/coaching mindset.
Willingness to examine the status quo and be resilient in the face of challenges.
Ambition to build tomorrow's AI/Data stack in open source.
An exceptional academic track record from high school and university.
Business level written and spoken English.
Sincere personal motivation aligned with our mission.
International travel 2-4 times a year for company events up to two weeks long.
In addition we expect that you will match our values, by being:
Precise, taking care to deliver correctness and clarity.
Reliable, delivering high quality work that builds trust and confidence.
Accessible, collaborating to build products and systems that are usable.
Adroit, blending enthusiasm, knowledge, adaptability, style and character.
Nice-to-have skills
Experience with dbt (Data Build Tool), Airbyte, Ranger, Superset, Temporal, or Trino
Basic understanding of containerization technologies such as Docker and Kubernetes
Agentic Engineering
Product management
User experience and design
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Bi-annual compensation review
Company recognition rewards
40 days annual leave per annum, including public holidays and our All Company holiday periods
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security.
Recently named a Leader in the Gartner® Magic Quadrant™ for Identity Verification, we're scaling fast and we're looking for an Analytics Team Lead to make the quality of our identity technology visible, measurable, and relentlessly data-driven.
The Impact You'll Make
This role sits on the
Document Intelligence
team — the group behind Incode's industry-leading document processing. Our technology parses identity documents from around the world — passports, visas, driver's licenses, proof of address, and more — for some of the biggest enterprises on the market. Machine learning is the core of the product, and Analytics is what makes its quality visible and its roadmap data-driven.
We're looking for a Senior Lead of Data Analytics who is, first and foremost, a sharp hands-on analyst — and who has the leadership experience to grow a small, high-impact team around them. Today the team is three people; you'll be the fourth, owning it end-to-end. This is a true player-coach role: you'll manage and mentor the team while personally writing the pipelines, queries, and analyses. Our analytics is partially built — some data pipelines and testing procedures are already in place, but metric coverage and visibility are far from complete. Your mission is to close that gap.
What You'll Own & Drive
Lead & Grow the Team
— Run the analytics team as a formal manager: own the roadmap, hold 1:1s and performance reviews, develop your analysts, and participate in hiring as the team scales.
Stay Hands-On
— This role involves a lot of personal execution. You'll write SQL and Python pipelines for data collection, processing, and labeling — and do the analysis yourself.
Expand the Metric Tree
— Build out the end-to-end metric tree that measures product quality across the document-processing pipeline, closing coverage gaps where the product is currently blind.
Build Visibility
— Create reporting and dashboards that surface weak points and turn raw signals into clear insights for ML, product, and leadership.
Own ML Quality Evaluation
— Drive data preparation for ML, model quality assessment, and benchmarking, in tight collaboration with the ML team.
Drive Experimentation
— Design, run, and interpret A/B tests across mobile and server side, with genuine statistical rigor.
Guard Data & Labeling Quality
— Monitor accuracy and consistency, and build the controls that keep them high.
Bridge to Engineering
— When events or data are missing, pinpoint exactly what's needed and where it should come from, write clear and actionable tasks for the backend and data teams, and justify their prioritization in business terms.
Systematize
— Turn one-off analyses into repeatable, owned pipelines and reporting cadences.
Your Background
Team leadership experience
, paired with a genuine appetite to stay hands-on — you lead
and
you build.
Strong Python
, with a bias toward clean, maintainable, well-structured code.
Strong SQL
and solid experience with columnar / analytical databases.
Strong statistics and experimental design
— you can design tests (A/B and beyond), reason about significance and power, and interpret results correctly.
Modern data tooling
— experience with workflow orchestration, data transformation, cloud storage, and experiment-tracking. Our stack is Python, S3, Redshift, ClearML, Airflow, and dbt; equivalent tools are perfectly fine — what matters is that you've worked with this kind of stack.
Excellent communication
— you can translate a data gap into a prioritized, business-justified requirement, talk to engineers and stakeholders in their own language, and make the case for what gets built.
High ownership, autonomy, and pragmatism
— comfortable prioritizing impact over perfection in an evolving environment.
Bonus points for:
Experience with
ML-centered products
— evaluating model quality and working alongside ML teams. You won't be expected to train production models; at most simple models for data filtering, plus the ability to run existing ones.
Familiarity with
data labeling processes
and quality estimation/maintenance.
Domain exposure
to identity documents, OCR, or computer-vision pipelines.
The Qualities That Set You Apart
A player-coach at heart
— you draw energy from both growing people and doing the work yourself.
Craftsmanship in how you build
— clean code, sound pipelines, and analyses others can trust and reuse.
Intellectual honesty and statistical rigor
— you follow the data where it leads and know when a result is real.
A translator's instinct
— you turn ambiguous signals into clear insight and make the business case for what to build next.
Pragmatism and high ownership
— you thrive in an evolving environment and push for impact over perfection.
Why Incode?
Mission with Meaning
— Shape how billions of people prove identity — safely, simply, and ethically.
Rocket-Ship Growth
— Join at a defining moment where your work compounds in global impact.
Elite Team & Technology
— Collaborate with top-tier engineers, researchers, and scientists at the forefront of AI.
Ownership & Autonomy
— Operate with the freedom to test, build, and ship your ideas end-to-end.
Global Impact
— Your work will shape secure, frictionless identity verification experiences across continents.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In the US, the Base compensation range for this role is $
154,445 - $185,334
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we are looking for candidates from the U.S. or Canada. Residents of Quebec are not eligible for this role.
At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence.
The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership.
We’re looking for a Senior-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative.
Key responsibilities:
Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
What we're looking for:
Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision.
AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory.
Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset.
Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined.
Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
Requirements:
Experience with LLMs, prompt engineering, and building applications powered by GenAI.
Proven track record of delivering software that made it into production and is actively used by users.
Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
Experience using observability tools to understand and troubleshoot system behavior.
Nice to have:
Experience building or working with agent frameworks or multi‑agent workflows.
Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks)
Experience building tools for data engineering.
In Canada, the Base compensation range for this role is CAD $
164,490 - $197,389
.
Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Ukraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations. This is a hands-on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts.
KEY RESPONSIBILITIES
ANALYTICS & TECHNICAL WORK
- Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends.
- Build and maintain data pipelines that deliver accurate, timely, and reliable billing data.
- Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk.
- Design and run A/B tests and experiments to evaluate billing and support initiatives.
- Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
- Build and maintain dashboards and visual reporting that provide clear, real-time visibility into billing health and support performance.
- Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.
LEADERSHIP & COLLABORATION
- Lead, mentor, and grow a team of data analysts: set expectations, coach on methodology, and ensure high-quality output.
- Own the team’s intake and prioritization process; manage task flow and delivery timelines against business needs.
- Uplevel the team’s billing domain knowledge and analytical/technical skills.
- Partner cross-functionally with Billing, Support, Finance, Product, and Marketing to align metrics, definitions, and processes with risk-mitigation goals.
QUALIFICATIONS
- Deep subscription billing expertise: substantial experience with payments, renewals, refunds, disputes/chargebacks/TC40 in a recurring-revenue business (non-negotiable).
- Advanced SQL: complex joins, window functions, incremental logic, and performance-aware query writing.
- Data visualization: proficiency with Omni, Tableau, Power BI, or similar tools to build dashboards and communicate insights clearly.
- People leadership: experience setting priorities, distributing work, reviewing output, and being accountable for a team’s results.
- Statistical & analytical rigor: forecasting, experiment design, and translating ambiguous business questions into structured analysis.
- Billing platforms / processors: familiarity with tools such as Stripe, Braintree, Nuvei, or similar.
- Strong communication: ability to explain complex findings to both technical and non-technical stakeholders.
- Cross-functional collaboration: track record of influencing decisions with data across multiple departments.
NICE TO HAVE
- Python and/or modern analytics tooling (dbt, Airflow, or similar).
- Experience building and maintaining ETL/ELT pipelines for billing or financial data.
- Risk analysis or fraud-adjacent experience in billing contexts.
- Advanced visualization techniques (cohorts, funnels, anomaly detection dashboards).
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0 https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $133,000 - $147,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Strategic Finance Analytics Manager is a newly created role that builds and leads the financial modelling and analytics capability at the core of PointClickCare’s strategic finance function. The role delivers the models, tools, and decision support that enable leadership to drive profitability, optimize commercial strategy, and allocate resources with precision — with work that is highly visible to executive leadership, the Board, and investors. Positioned at the intersection of Finance, Strategy, and Go-to-Market, the near-term focus is Pricing & Monetization Analytics, while the broader mandate is to build scalable analytical frameworks applicable across any strategic finance domain the business identifies. A defining attribute of the role is the hands-on application of AI/ML to modernize and accelerate modelling, scenario generation, and reporting.
Key Responsibilities:
Financial Modelling & Scenario Analysis.
Build and maintain in-house financial and profitability models that evaluate the revenue and margin implications of strategic decisions, beginning with pricing and commercial strategy and expanding to other strategic finance domains. Run scenario and sensitivity analyses on packaging, pricing changes, GTM strategies, and investment trade-offs, measured against NRR, ARR, and contribution margin.
AI-Led Modernization of the Analytics Toolkit.
Apply AI/ML tools, including LLMs and predictive modelling, to accelerate modelling, scenario generation, and reporting, raising the speed and sophistication of decision support across the function. Build scalable, self-serve analytics tools that give Finance, Pricing, Sales Ops, and business unit leaders consistent, decision-ready intelligence.
Pricing & Monetization Analytics.
Evaluate pricing changes through quantitative modelling of customer, revenue, and margin impact across segments and geographies. Track pricing and monetization KPIs (discount compliance, revenue realization, contribution margin) against targets, and quantify the financial impact of commercial governance decisions including pricing policies, discount frameworks, and packaging structures.
Executive & Profitability Reporting.
Deliver regular profitability and commercial performance reporting to ELT and GTM leadership, including a measurement framework that tracks strategic initiative effectiveness, monetization outcomes, and contribution margin across products, segments, and geographies. Partner with FP&A and Sales Ops to integrate pricing and profitability analytics into the forecast and planning cycle, and with Revenue Assurance and Finance Ops to remediate pricing-related revenue risks.
Stakeholder Engagement & Decision Support.
Act as the primary analytical partner to Pricing, Sales Enablement, and business unit leaders on profitability decisions, translating complex analysis into clear, actionable recommendations. Present findings, models, and recommendations to senior leadership in executive-ready format, and contribute to Board and investor materials covering pricing strategy, monetization performance, and platform progress.
Required Skills & Qualifications:
University degree in Finance, Business, Economics, or a related quantitative field
5–7 years in financial analysis, FP&A, or quantitative/strategic finance in a SaaS or technology environment.
Exceptional financial modelling and scenario-analysis skills, with a demonstrated track record building revenue, profitability, or pricing models and translating them into decision support (the core qualification for the role).
Hands-on experience applying AI/ML tools (including LLMs and predictive modelling) to accelerate and modernize modelling and reporting workflows — a defining attribute of the role, not a nice-to-have.
Preferred Skills & Qualifications:
Pricing or monetization experience (an asset, not a requirement)
Experience with BI tools (Power BI preferred) and executive-grade data visualization.
Exposure to Salesforce (SFDC), including Revenue Cloud Advanced (RCA).
#LI-Remote
#LI-TW1
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $108,000 - $120,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Corp - C
Professional - 4
RELOCATION TO LONDON OR BARCELONA | PERK
Company Perk is an intelligent platform for travel and spend management, automating manual processes to help businesses reclaim lost productivity.
What you will do
Design and maintain efficient ELT pipelines using dbt to transform raw data into clean models.
Implement best-practice data modeling and software engineering techniques, including CI/CD and testing.
Develop comprehensive data quality checks and monitoring scripts to ensure reliability.
Collaborate with analysts and business users to optimize data models for specific analytical use cases.
Tune SQL queries and data models to improve warehouse performance and reduce latency.
Build scalable, compelling data visualizations in Looker for large teams.
Requirements
3+ years of experience in a data-focused role such as Analytics Engineer, Data Analyst, or BI Developer.
Expert-level proficiency in SQL.
Hands-on experience with dbt or similar transformation frameworks.
Experience with cloud data warehouses like Snowflake, BigQuery, or Redshift.
Solid understanding of dimensional modeling and ETL/ELT principles.
Proficiency with Git for version control.
Must be based within commuting distance of London or Barcelona.
Nice to have Python expertise for automation and orchestration.
Experience with semantic layers and orchestration tools like Airflow.
Knowledge of modern software engineering practices applied to data.
Culture & Benefits
IRL-first culture emphasizing connectivity and collaboration.
Opportunity to work in a global, diverse environment with teams across 12 offices.
Focus on professional growth and impact within a fast-growing SaaS company.
Equal opportunity employer committed to diversity and inclusion.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
We are seeking a
Marketing Analytics Director
to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves.
As the
Marketing Analytics Director
, you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org.
You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention.
You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals.
What You'll Be Doing
Strategic GTM Partnership:
Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth.
Dual-Track Target Setting:
Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention.
Predictive Modeling and ROI:
Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels.
Data Warehouse Architecture:
Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints.
Causal Inference and Inflection Hunting:
Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in.
Executive Storytelling:
Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed.
Utilizing AI and Automation
Agentic Insights:
Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue.
Autonomous Workflows:
Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies.
Predictive Quality Scoring:
Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively.
What Makes You a Great Fit
8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment.
Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient.
Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses.
Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production.
Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling.
Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards.
Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch.
MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams.
Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain.
Bonus Points For
Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus.
In the US, the OTE compensation range for this role is $
178,503
- $
214,203.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We are looking for a
Senior Analytics Engineer
to own the analytics enablement layer across seQura's core business domains — building the trusted, well-governed data foundation that business, product, and data science teams rely on to make decisions and ship models.
This role sits at the intersection of data modeling, business domain understanding, governance, and semantic precision. You will design and deliver production-grade dbt models, shape the semantic layer to be AI-ready, and set the quality bar for the analytics enablement team. You will work closely with business circle leads, Data Scientists, across Risk, Finance, Payments, and Collections, and the Platform and Data Engineering team.
What challenges you'll be solving 🚀
Championing a single source of truth for core business metrics — unifying definitions, socializing, and governing the canonical KPIs used across seQura, so that whether a metric appears in a dashboard, a DS model, or an executive report, it means the same thing.
Building domain data products that serve both operational reporting and ML feature needs, ensuring downstream teams can self-serve reliably.
Designing, building, and shipping production-grade dbt models across multiple business domains — Payments, Debt Collection, Risk, and Finance — writing clean, well-tested, and well-documented SQL.
Owning the governance layer: data contracts, column-level lineage, tests, and semantic definitions — not just shipping models, but making them trustworthy.
Structuring the semantic layer to be machine-readable and AI-ready, supporting both self-serve BI and AI-powered use cases.
Setting and upholding standards for testing, documentation, and data quality across the analytics engineering team.
Collaborating closely with Data Scientists, circle leads, and the Platform team to understand domain logic deeply and translate it into precise, unambiguous data models.
Making cross-domain architectural decisions with a systems mindset — thinking beyond individual models to how the full data layer fits together.
About the Data team
🧩
Team mission
To turn seQura's raw data into trusted, well-governed data products that power decision-making across the company.
The team builds the foundations that enable Product, Finance, Risk, Payments, Data Science, and AI teams to work with reliable, consistent, and discoverable data, ensuring everyone speaks the same language when making decisions.
What we own
The dbt transformation layer across business domains
The Single Source of Truth (SSOT) for key business metrics
Semantic models that enable consistent reporting and analytics
Data contracts and governance standards across domains
Data lineage, documentation, and discoverability
Data quality, testing, and monitoring to ensure trusted data products
Team Structure
The Analytics Engineering team consists of four Analytics Engineers working alongside a Data Governance Lead and reporting to the Head of Data.
The team partners closely with business stakeholders across Risk, Finance, Payments, and Collections, while collaborating with Data Platform, Data Engineering, and Data Science teams to ensure data products are reliable, scalable, and easy to consume.
How we work
Product mindset: we treat datasets as products, with clear ownership, quality standards, and consumers.
Strong focus on data governance, documentation, and discoverability.
Collaboration with business stakeholders to translate operational concepts into trusted data models.
Analytics Engineering sits at the intersection of business knowledge, software engineering, and data architecture.
Continuous improvement through testing, observability, and reusable modeling patterns.
What to expect in the next 90 days
🏁
Month 1:
You'll immerse yourself in seQura's data ecosystem, becoming familiar with our dbt project, semantic models, and governance principles. You'll work closely with business stakeholders and fellow Analytics Engineers to understand your domain, existing data models, and opportunities to improve consistency and data quality.
Month 2:
You'll deliver your first production-ready dbt models for your assigned business domain, applying testing, documentation, and governance best practices. You'll begin contributing to the team's standards around data quality, maintainability, and semantic consistency.
Month 3:
You'll take ownership of a meaningful portion of the Single Source of Truth within your domain, enabling downstream teams to confidently self-serve reliable data. You'll also contribute to cross-domain initiatives, helping define shared semantic models, governance standards, and reusable data patterns across the organization.
Tech stack & environment
🛠️
Our modern data platform is built on AWS, with dbt at the heart of our transformation layer and Redshift as our analytical data warehouse.
Analytics Engineers work extensively with SQL and dbt to build trusted, reusable data models, while leveraging Git-based development workflows, automated testing, documentation, and data quality monitoring to ensure reliable data products.
The team collaborates closely with Data Platform and Data Engineering, building on top of cloud-native infrastructure and contributing to a governed data ecosystem designed to support analytics, business intelligence, and AI use cases across seQura.
What you’ll need 🤝
5+ years of experience as an Analytics Engineer, with a strong track record of building and delivering production-grade data models (mandatory).
Genuine curiosity about the business domains you model — you want to understand what decisions are made using the data not just how the data looks
Strong hands-on dbt experience: modeling, testing, data contracts, documentation — not just running dbt, but understanding how to design a reliable model layer (mandatory).
Expert SQL on a modern cloud data warehouse (Redshift, BigQuery, Snowflake, or similar).
Systems thinking: ability to make cross-domain architectural decisions, not just implement individual models. You see how the pieces fit together.
Semantic precision: you write metric definitions and data documentation that are unambiguous to both humans and AI agents.
Experience with Python for data tasks is a plus.
Familiarity with data governance and lineage tooling (OpenMetadata or similar) is a plus.
Fintech or financial services domain knowledge is a plus.
English proficiency required. Spanish is a plus.
What we offer 😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and DKV.
Flexible working hours.
A personal budget for professional development.
Office workshops and meet-ups to encourage community participation and career growth.
Hybrid or remote work (up to 2 hours difference from GMT+2).
Moreover, we have a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
Which are the next steps?
🙌
Interview with People Team
Hiring Manager interview
Technical take-home assessment
(async)
Live Peer review of the assessment
Meet the team
We kindly ask that you submit your
CV in English,
as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
If you're a recent graduate looking to start your career in Data Engineering, this opportunity is worth exploring. What makes this role interesting? • Work on products used by billions…
Задачи:
— Работа над продуктами, используемыми миллиардами людей
— Взаимодействие с командами инженерии, науки о данных и продуктовых команд
— Создание масштабируемых решений для обработки данных и аналитических систем
— Получение опыта решения реальных бизнес-задач
СтажёрГеография найма не уточнена
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Ведение полного цикла разработки команды аналитиков и дата-инженеров
— Сбор, анализ и формализация требований внутренних заказчиков
— Управление сроками, рисками и устранение блокеров
— Оптимизация процессов и мониторинг мотивации в команде
— Помощь руководителям в управлении перформансом и постановке целей
Требования:
— Навыки управления кросс-функциональными командами в разработке от 5+ лет
— Реальный опыт ведения AI/ML-проектов (LLM/RAG/агенты или классический ML/DS)
— Техническая грамотность для диалога с разработчиками и дата-инженерами
— Опыт организации полного цикла разработки: бэклог, сроки и риски
— Навыки фасилитации командных встреч (Scrum, Kanban, ретроспективы)
— Способность самостоятельно принимать решения и соблюдать сроки
— Умение декомпозировать задачи в условиях неопределённости
Плюсом:
— Инженерный бэкграунд (разработка, дата-инженерия, system design)
— Знание SQL
— Опыт с LLM
— Опыт в iGaming
Условия:
— Стабильная зарплата в EUR по ТК Кипра
— Годовой бонус (13‑ая зарплата)
— Корпоративное питание в офисе
— Тимбилдинги и корпоративные мероприятия
— Компенсация спорта и языковых курсов
— Возможность релокации через 3 месяца
— Оплата обучения и повышения квалификации
— Прямое участие в стратегическом развитии компании
— Чёткие процессы и профессиональный рост
УдалённоseniorCyprus
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Ведение полного цикла разработки команды аналитиков и дата-инженеров
— Сбор, анализ и формализация требований внутренних заказчиков
— Управление сроками, рисками и устранение блокеров
— Оптимизация процессов и мониторинг мотивации в команде
— Помощь руководителям в управлении перформансом и постановке целей
Требования:
— Навыки управления кросс-функциональными командами в разработке от 5+ лет
— Реальный опыт ведения AI/ML-проектов (LLM/RAG/агенты или классический ML/DS)
— Техническая грамотность для диалога с разработчиками и дата-инженерами
— Опыт организации полного цикла разработки: бэклог, сроки и риски
— Навыки фасилитации командных встреч (Scrum, Kanban, ретроспективы)
— Способность самостоятельно принимать решения и соблюдать сроки
— Умение декомпозировать задачи в условиях неопределённости
Плюсом:
— Инженерный бэкграунд (разработка, дата-инженерия, system design)
— Знание SQL
— Опыт с LLM
— Опыт в iGaming
Условия:
— Стабильная зарплата в EUR по ТК Кипра
— Годовой бонус (13‑ая зарплата)
— Корпоративное питание в офисе
— Тимбилдинги и корпоративные мероприятия
— Компенсация спорта и языковых курсов
— Возможность релокации через 3 месяца
— Оплата обучения и повышения квалификации
— Прямое участие в стратегическом развитии компании
— Чёткие процессы и профессиональный рост
Location: Spain; Cyprus; United Kingdom; Poland; Estonia
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
Product decisions at Finom are made fast, and we want them made on evidence. You join the Growth & Activation product stream as its analyst, working with PMs and engineers on how new customers discover the product, start using it, and grow with it.
There is no established way of doing product analytics here yet, so you define it: how experiments are designed, how metrics are named and counted, what a readout looks like. You come with your own approach rather than waiting for one to be handed to you.
What you'll do
Work with the product managers and other stakeholders in the stream. Agree priorities with them, and look for the problems worth solving instead of waiting for a request to arrive.
Bring recommendations to the business, including opportunities it does not see on its own.
Define the metrics for the stream: what activation means, what we expect from the funnel, how each number is counted, and how it stays consistent with the way the rest of the company counts the same things.
Design the tests. Hypothesis, primary metric, audience split, duration, and how the result gets read once it lands.
Automate that work, so running a test is routine and not a small project every time.
Build the infrastructure for testing at scale, with external tools or our own, so a testing culture can spread across the product teams.
What you bring
Product analytics done end to end, with decisions that changed the roadmap behind it.
Fluent in SQL, confident in Python, and solid on experimentation and causal methods/
You have chosen or built tooling for tests and metrics before.
You use AI tools in your daily work, not occasionally.
A partner to stakeholders rather than a person who executes tickets.
Proactive, you bring the problems and the hypotheses yourself.
You take an ambiguous problem, structure it, and explain your reasoning to product and business people.
English at C1 or above
Nice to have
Product analytics built from scratch
Experience where conversion volumes are low: B2B, long sales cycles, small samples.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
The Director, Analytics is a senior level position responsible for shaping analytic strategy and delivering high-impact insights across complex customer engagements. This role reports directly to the VP of Analytics and operates as the highest-level analytic authority on our productionalized analytics engines and dashboards; driving methodological rigor, influencing business strategy, and ensuring analytics directly support contractual commitments and measurable performance outcomes.
This individual will lead a team of SQL analysts and BI developers to deliver scalable analytic solutions. Given the scale, visibility, and complexity of the work, this role requires deep healthcare domain expertise, advanced technical capability, strong executive presence, and the ability to operate autonomously in ambiguous environments.
What Success Looks Like
In 3 months
Develop deep understanding of enterprise data architecture, reporting commitments, and performance objectives
Establish credibility as a strategic analytic partner to senior leaders and to your direct reports
Contribute to builds across backend and frontend deliverables
Provide guidance on complex analytic workstreams and influence prioritization decisions
Build trust from team of 4-8 analysts/dashboarders and understand how team fits into priorities
Work to refine current OKRs and build team out necessary to execute on those OKRs
In 6 months
Drive measurable improvements in analytic quality, scalability, and efficiency
Lead cross-functional initiatives requiring advanced methodological expertise
Serve as trusted advisor on medical economics, risk, episodes, and dashboarding
Create rigorous performance management framework for team to be evaluated against
Ensure AI integration into analytics workflows
In 12 months
What You'll Be Doing
Define and lead analytic strategy across large-scale, high-visibility engagements
Architect advanced analytic frameworks supporting medical economics, performance measurement, population health, and value-based care initiatives
Serve as the senior-most analytic escalation point for complex methodological or data integrity questions built in DBT (Spark, SQL) and Amazon Quicksight
Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success
Ensure technical excellence and rigor in all analytic deliverables; establish quality standards and governance practices
Identify scalable opportunities for automation, reusable intellectual property, and analytic innovation
Present insights and strategic recommendations to senior and executive-level stakeholders
Mentor and develop Lead, Senior, and Data Analysts, elevating analytic capability across the team
Influence product and roadmap decisions through data-driven thought leadership
What You'll Bring
8–10+ years of healthcare analytics experience, with experience in medical economics or risk and dashboarding required
Advanced SQL proficiency, including optimization of complex queries in large data environments
Advanced Dashboarding proficiency, experience with Quicksight a plus (Tableau, Looker, Power BI, etc. are acceptable)
Experience designing analytic methodologies and scalable frameworks
Demonstrated success influencing senior or executive stakeholders
Proven experience leading large, complex analytic initiatives and teams with significant business impact
Strong data storytelling and executive-level communication skills
Experience mentoring and elevating senior analytic talent
Would Love For You To Have
Experience supporting large, enterprise healthcare clients
Experience working within AWS or large-scale cloud data environments
Proficiency in DBT pipelines a plus
Experience shaping product or analytics roadmaps at a strategic level
Experience using AI tools to enhance your coding and workflows as they relate to analytics
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE INSURANCE TEAM ⭐️
Being part of Alan's insurance community is a great opportunity to have a significant impact on people's health and wellbeing in our multiple countries of operation.
- We are at the heart of Alan’s mission, bringing to the team our technical leadership and expertise on healthcare and death & disability insurance.
- We work hand in hand with our data scientists, designers, engineers and product managers to build the most differentiating products and provide a delightful experience at a fair price.
- We build and manage offers for large companies and public institutions with our sales and account management teams.
- We make sure our portfolio is closely monitored and risks are effectively managed.
- We also manage our capital, steer our reinsurance strategy and maintain a trusting relationship with our insurance regulators.
⭐️ YOUR ROLE ⭐️
On both Health and Prevoyance businesses, you will:
- Define and build the metrics, tools, and dynamic analytics to monitor our portfolio and forecast our margin
- Own the quantitative metrics computation to bring added-value to strategic decision makings (portfolio repricing) alongside Strategy and Finance teams
- Understand the margin and claims drivers on both gross and ceded business for repricing and offer guarantee adjustments (claims analytics)
- Contribute to the reinsurance plans and support the renewal strategy in liaison with the Risk team
- Support entities in new countries to define and build their own portfolio monitoring and forecasts
⭐️ IS IT YOU WE’RE LOOKING FOR? ⭐️
You would be a good fit if you:
- Have at least 2 years of experience in insurance and portfolio monitoring
- Are fluent in English and French
- Are a master of portfolio analytics and forecasts at the micro level
- Are comfortable with SQL and ideally in R or Python
- Are analytical and structured, with a fact-based decision-making style
- Are willing to deeply change the insurance industry and challenge the status quo
For this role we are looking to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🌍 HOW WE WORK
- Location: You must be legally eligible to work from France.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work #LI-DNP
УдалённоHome Based - Americas; Home based - EMEA
leadSerbia
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УдалённоleadUkraine; Moldova; Latvia; Slovakia; Czech Republic; Slovenia; Romania; Kazakhstan; Poland; Hungary; Montenegro; Estonia; European Union; Cyprus; Lithuania; Greece; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоRemote, USA
УдалённоГеография найма не уточнена
United States (Remote)
ГибридseniorBarcelona, Spain; Hybrid or remote work (up to 2 hours difference from GMT+2)
УдалённоleadSpain; Cyprus; United Kingdom; Poland; Estonia