Задачи:
— Ведение портфеля аудиторских проектов с контролем качества, сроков и экономики.
— Руководство командами менеджеров.
— Взаимодействие с топ-менеджментом клиентов.
Требования:
— Высшее образование.
— Наличие сертификатов ACCA и/или «Аудитор РК» является преимуществом.
— Опыт работы от 3 лет на позиции Manager с ведением нескольких проектов и команд.
— Экспертное знание МСФО и МСА, а также контроль качества.
— Владение английским языком на уровне Intermediate и выше, свободное владение русским языком.
Команда занимается развитием мобильной платформы, предназначенной для профессионального нетворкинга и делового общения, с акцентом на создание полезных контактов и реального сотрудничества.
Задачи:
— развитие комьюнити CapsGame в Telegram и Discord
— ведение чатов
— организация конкурсов и активностей для игроков
Требования:
— опыт ведения онлайн-сообществ
— умение работать с негативом
— опыт с игровыми сообществами
— знакомство с TON будет плюсом
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
— Искать блогеров и креаторов в Telegram, YouTube, VK и других социальных сетях.
— Анализировать аудиторию, статистику, охваты и стоимость размещений.
— Вести переговоры, договариваться о выгодных условиях и закупать рекламные интеграции.
— Составлять медиапланы, готовить ТЗ и контролировать публикации.
— Анализировать эффективность рекламы: CPM, CPV, CPA, CAC.
— Формировать собственную базу блогеров и развивать долгосрочные партнёрства.
— Самостоятельно вести несколько рекламных кампаний
Требования:
— Опыт в influencer-маркетинге от 1 года.
— Реальные кейсы закупки рекламы у блогеров.
— Умение работать с рекламными бюджетами и аналитикой.
— Самостоятельность, инициативность и хорошие переговорные навыки.
— Опыт продвижения IT-продуктов и мобильных приложений будет преимуществом
Условия:
— Зарплата 40 000–60 000 ₽ по результатам собеседования +KPi.
— Онлайн формат
— Работа над несколькими действующими IT-продуктами.
— Возможность влиять на рекламную стратегию и результаты проектов.
— Перспектива роста до руководителя influencer-направления.
Location: Chisinau, Moldova, Republic of
Workplace: on-site
Căutăm un
Manager Financiar
cu experiență în coordonarea activităților financiare și administrative, capabil să gestioneze eficient echipe și procese operaționale complexe.
Rolul implică monitorizarea rezultatelor, optimizarea proceselor și dezvoltarea echipelor, într-un
mediu internațional dinamic
și orientat spre
performanță
.
Responsabilități:
Coordonează activitatea financiară și administrativă, asigurând eficiența operațională.
Monitorizează bugete, KPI-uri și performanța echipelor.
Analizează rezultatele și implementează soluții de optimizare.
Asigură respectarea termenelor și standardelor de calitate.
Dezvoltă echipele prin coaching, feedback și managementul performanței.
Susține colaborarea între echipe și sedii, gestionând eficient situațiile critice.
Cerințe:
Studii superioare în domeniul economico-financiar;
Experiență managerială de minimum 5 ani;
Cunoștințe de limba franceză și engleză – minimum nivel B1;
Abilități avansate de leadership, comunicare și luare a deciziilor;
Capacitate strategică de analiză, organizare și optimizare a proceselor;
Orientare spre performanță, rezultate și atingerea obiectivelor financiare;
Experiență în dezvoltarea echipelor, coaching și managementul performanței;
Proactivitate, adaptabilitate și viziune orientată spre business și îmbunătățire continuă.
Beneficii:
Tichete de masă;
Posibilitatea de a alege unul dintre beneficiile pachetului Flexy Benefit;
O zi liberă suplimentară în luna în care îți sărbătorești ziua de naștere achitată de către companie;
1 zi de lucru de acasă pe lună, după primele 3 luni de activitate;
Training inițial și coaching continuu, adaptat rolului;
Oportunități reale de dezvoltare profesională într-o echipă multiculturală și dinamică;
Activități de well-being, competiții și inițiative HR variate;
-
Задачи:
— Управление портфелем аудиторских проектов, включая контроль качества, сроков и экономики.
— Проведение ревью ключевых суждений, рисков, существенности и сложных вопросов по МСФО и МСА.
— Руководство менеджерами и командами, распределение ресурсов и развитие сотрудников.
— Взаимодействие с собственниками и топ-менеджментом клиентов.
— Поддержка партнёра в вопросах качества, коммерческих предложений и развития практики.
Требования:
— Высшее образование.
— Наличие сертификатов ACCA и/или «Аудитор РК» является существенным преимуществом.
— Опыт работы от 3 лет на позиции Manager с одновременным ведением нескольких проектов и команд.
— Экспертное знание МСФО и МСА, умение контролировать качество и управлять экономикой проектов.
— Продвинутый уровень владения Excel, а также аудиторскими, аналитическими и проектными инструментами.
— Свободное владение русским языком.
— Английский язык на уровне Intermediate+; желательно Upper-Intermediate.
— Стратегическое мышление, зрелое лидерство и умение выстраивать долгосрочные отношения с клиентами.
Responsibilities:
— Collaborate with regional sales leaders, Account Executives, and Marketing teams to develop qualified AWS and Neo Cloud pipelines, facilitating opportunity expansion, deal acceleration, and business closure.
— Increase AWS Marketplace transactions by identifying early opportunities and coordinating private offers, commercial requirements, and purchasing steps.
— Integrate partner engagement into regional sales cadences, ensuring opportunities are registered and maintained in AWS ACE with clear ownership and next steps.
— Manage the AWS Strategic Collaboration Agreement end-to-end, including tracking obligations, milestones, benefit requirements, reporting, and resolving obstacles to maximize value.
— Lead executive engagement across AWS and Neo Cloud partners by preparing sponsors, aligning priorities, conducting business reviews, and ensuring follow-through.
— Own the AWS joint business plan, partner programs, and strategic initiatives, measuring pipeline, revenue, Marketplace adoption, and delivered value.
— Collaborate with Leadership, Product, Engineering, and Support teams on Neo Cloud joining opportunities and commitments.
Requirements:
— Minimum 8 years of experience in alliances, partnerships, or related roles within enterprise software, cloud infrastructure, data, or AI companies.
— Proven success in generating partner-sourced pipeline, revenue, and customer wins through AWS.
— Experience working directly with regional sales leaders, quota-carrying Account Executives, and Marketing.
— Hands-on experience with AWS Marketplace transactions and managing opportunities via AWS ACE.
— Experience administering strategic cloud agreements and realizing their benefits.
— Ability to build executive sponsorship and manage sensitive partner relationships through organizational changes or competitive dynamics.
— Experience establishing practical processes, operating cadences, metrics, and cross-functional accountability.
— Technical fluency in cloud infrastructure and Kubernetes, with the ability to learn Ray and Anyscale.
— Candidates with transferable experience excited to learn AI infrastructure and distributed computing are welcome.
Benefits:
— Competitive salary and equity.
— Health, dental, and vision coverage with many plans up to 99% employer-covered.
— Flexible time off, in-office commuting stipend, daily in-office lunches, paid parental leave, and mental health support.
— Direct ownership of strategic cloud relationships with access to Anyscale’s leadership and technical teams.
— Opportunity to connect open-source adoption, AI infrastructure innovation, and enterprise customer growth.
Additional Information:
— Recent partnerships with Azure, CoreWeave, and Google Cloud enhance AI-native compute integration into enterprise environments.
— Remote work is possible.
— Salary is paid in currency (unspecified).
Задачи:
— вести категорию и развивать товарное направление
— искать поставщиков и улучшать условия сотрудничества
— вести реестр поставщиков и мониторить рынок
— готовить коммерческие предложения и считать цены DDP
— сопровождать заказы и отчётность
Требования:
— опыт в закупках от 6 лет
— сильные переговоры с поставщиками
— работа с цифрами, ценами и документами
— самостоятельность и внимательность
— рабочий английский
Responsibilities:
— Maintain and strengthen relationships with existing Payment Service Providers (PSPs);
— Act as a point of contact for partners, ensuring clear, timely, and professional communication;
— Coordinate partner onboarding, including documentation and follow-ups through to launch;
— Work closely with Payments, Product, Technical, and Finance teams to address partner requests and resolve operational issues;
— Review existing partners and connected payment methods, identifying performance concerns and opportunities for improvement;
— Follow up on outstanding issues, track agreed actions, and keep internal teams informed of progress.
Requirements:
— At least 1 year of experience in account management, partner management, or a similar client-facing role, preferably within payments or fintech;
— Strong ownership and a responsible approach: able to follow tasks through to completion and escalate issues when needed;
— Excellent communication and relationship management skills;
— Strong organisational skills and attention to detail;
— Ability to coordinate multiple stakeholders and manage competing priorities;
— Basic understanding of PSPs, card acquiring, Open Banking, and APMs is an advantage;
— Fluent English and Russian, written and spoken;
— A collaborative attitude, initiative, and willingness to learn.
Benefits:
— Opportunity to work with leading PSPs, payment gateways, and acquirers in the industry;
— Sports and lunches compensation;
— Work equipment tailored to your needs (Mac / Windows / Linux);
— Team events, private medical insurance after the probation period, additional perks, and full support with work permit arrangements.
Candidates already located in Cyprus are considered.
Responsibilities:
— Direct B2B sales and establishing partnerships with CRM and ERP integrators and consultants.
Requirements:
— Fluent in Georgian and Russian languages.
— English language skills are considered an advantage.
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
At Rohlik Group, we are changing how people eat and live — delivering fresh, high-quality groceries to millions of customers across Europe. To fuel this growth, we need sharp financial insights, strong planning, and smart decision support.
We’re looking for a Manager FP&A who can turn complex data into clear stories for senior leadership and investors — helping us scale efficiently and sustainably.
This is a hands-on Individual Contributor role for someone who enjoys working with large data sets, building analytical models and taking ownership of key FP&A workstreams.
WHY THIS ROLE IS EXCITING
- You will support decision-making at the highest level — working closely with the Regional Head of FP&A, Group CFO, Executive Board and investors.
- You will own key FP&A workstreams with a high degree of independence and visible business impact.
- Your work will go far beyond reporting — you will help shape strategic decisions and long-term financial direction.
- You will work across multiple markets and gain broad exposure to the financial performance of the Group.
- Rohlik is an AI-first company, and you will have the opportunity to help modernise how FP&A works through automation and smarter tools.
WHAT YOU WILL OWN AND DELIVER
- Partner with the Regional Head of FP&A and Group CFO on forecasting, budgeting, long-term planning and Business Reviews (WBR/MBR/QBR)
- Consolidate management accounts and support alignment with IFRS standards
- Build and maintain dashboards, financial models and running P&L
- Prepare Board and investor materials, including financial tables, commentary and key insights
- Challenge and support country finance teams, ensuring plans and forecasts are realistic and aligned with Group priorities
- Develop scenario analyses and business cases for strategic decisions and new initiatives
- Own the FP&A timetable and ensure timely, high-quality submissions across markets
- Identify opportunities to automate, simplify and improve FP&A processes
Success in this role means bringing data to life — turning numbers into clear decisions that help Rohlik grow efficiently and sustainably.
WHAT WE ARE LOOKING FOR
- 5+ years of experience in finance, consulting or a similar analytical environment
- Strong financial modelling and scenario planning skills
- Ability to extract meaningful insights from large and complex data sets
- Experience with Excel, Tableau, NetSuite, DataRails or similar tools
- Excellent analytical, communication and presentation skills
- High attention to detail, strong ownership and the ability to manage multiple priorities
- Confidence working independently in a fast-changing environment
- Fluent English, spoken and written
- Experience with automation, AI-driven analytics or modern finance tools is a strong advantage
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Задачи:
— Общаться с новыми клиентами на турецком языке;
— Консультировать клиентов по продукту;
— Презентовать бонусы и специальные предложения;
— Вести отчетность и работать в CRM;
— Выполнять индивидуальные KPI.
Требования:
— Владеть турецким языком на уровне от B2;
— Грамотно общаться устно и письменно;
— Уверенно пользоваться компьютером;
— Иметь собственный ПК или ноутбук;
— Иметь стабильный интернет и тихое рабочее место;
— Быть коммуникабельным и готовым к обучению.
Условия:
— Полностью удаленный формат работы;
— График 6/1 по 8 часов;
— Ставку $700–1,000 + KPI;
— Прозрачную систему KPI и возможность увеличивать доход в зависимости от результатов;
— Полное обучение перед началом работы;
— Поддержку и индивидуальное обучение в процессе работы.
Location: Remote Roles - EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
OKX is hiring a Senior Compliance Officer to build and run our global derivatives trade and transaction reporting function. The function covers CFTC swap data reporting under Part 45, EU transaction reporting under MiFIR, EU derivatives reporting under EMIR, UK MiFIR and UK EMIR, and ASIC derivative transaction reporting across multiple OKX entities and a growing derivatives product set. These regimes have different scopes, reporting parties, data requirements and destinations. You will determine how they apply to OKX’s activities and help build a reliable process for meeting each obligation.
Most of the work is data and judgment: deciding what is reportable, by which entity, and to whom, then making sure the right trade and lifecycle data reaches the right swap data repository, trade repository, or regulator on time and reconciles to our trading records. You will own reporting scoping/eligibility, submission monitoring, and the controls that show our reports are complete, accurate, and timely.
This is a hands-on Compliance leadership role. You will work with Trading, Product, Engineering, Data, Legal, local Compliance teams and reporting providers, and you will lead regulatory change in this space. Responsibilities for source data, systems, submissions and remediation will be agreed across those teams; you will lead the compliance framework and stay close enough to the process to identify and proactively resolve problems. You will report to the Head of Markets and Product Compliance and support a central function that owns reporting interpretation, scoping, oversight, and remediation for every entity in scope.
What You’ll Be Doing
Interpret and apply derivatives and transaction reporting rules across global regimes, including CFTC Part 45, MiFIR Article 26, EMIR Article 9, UK MiFIR, UK EMIR, and the ASIC Derivative Transaction Rules (Reporting) 2024, exercising independent technical judgment, supported by Legal and outside counsel.
Own and maintain entity, product, and transaction-level reporting scoping and eligibility: which entity reports, which products and lifecycle events are in scope, which counterparty role triggers the obligation, and which repository or authority receives the report.
Oversee, support, and help maintain the daily reporting process. Monitor submissions against deadlines, including T+1 for MiFIR transaction reports, investigate rejections and breaks, and track each one to resolution.
Reconcile reported activity to trading records and repository data, and coordinate corrections and back-reporting with the teams that own the relevant systems and data.
Define and maintain the reporting data specification with Engineering and Data, including field-level mapping, reference data such as LEIs, UTIs, UPIs, and ISINs, and the validation rules applied before submission.
Build and run the control framework: completeness, accuracy, and timeliness checks, exception management, management information, and records that hold up to regulator and audit review.
Drive reporting readiness and remediation. Assess new derivatives products, new entities, and regulatory changes, identify control gaps, agree on owners and deadlines across Compliance, Operations, Product, and Engineering, and track delivery.
Escalate material issues. Assess the impact of reporting errors, escalate to senior management, and support notifications to regulators where required.
Manage relationships with swap data repositories, trade repositories, approved reporting mechanisms, and reporting vendors, including onboarding, testing, and service issues.
Hands-on leader. Build a small team, and coordinate with and train local compliance leads.
Support independent testing by Compliance Monitoring, Risk, and Internal Audit, and support regulator inquiries with complete, reproducible records.
What We Look For In You
A degree in finance, economics, law, data science, or computer science, or an equivalent professional qualification
7+ years in trade reporting, transaction reporting, or regulatory reporting at an exchange, broker, bank, trading firm, fintech, or digital asset platform
Deep working knowledge of at least two of the following regimes: CFTC swap data reporting, MiFIR transaction reporting, EMIR, UK MiFIR, UK EMIR, and ASIC derivative transaction reporting. Hands-on experience with both a US and a European regime is strongly preferred.
A sound understanding of derivatives trade lifecycles and the data needed to report executions, changes, terminations and, where applicable, valuations and collateral.
The ability to interrogate large datasets, investigate reporting breaks and explain clear requirements to engineers and other business partners. SQL or comparable data analysis skills are highly desirable.
Experience building or improving a reporting framework, including procedures, reconciliations, exception management and evidence that can withstand regulatory or audit scrutiny; this may include remediating historical reporting errors, including back-reporting.
The judgment to make proportionate risk decisions, escalate material issues and lead delivery across teams without relying on a single team to own every part of the reporting process.
Experience with digital asset derivatives, such as perpetual futures and options, and how they map to reporting product classifications
Nice to Haves
Experience leading a regulatory reporting change program, such as EMIR Refit, UK EMIR Refit, the CFTC reporting rewrite, or the ASIC 2024 rules.
Familiarity with ISO 20022 XML reporting formats.
Python or similar scripting for data validation, and experience with data warehouse tools such as Databricks.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Задачи:
— Построение и развитие платёжной инфраструктуры практически с нуля.
— Поиск, подключение и управление отношениями с PSP, эквайерами и платёжными оркестраторами.
— Настройка маршрутизации платежей, резервных и альтернативных платёжных каналов.
— Оптимизация платёжной конверсии, минимизация отказов и блокировок.
— Переговоры с провайдерами и согласование коммерческих условий.
— Выстраивание процессов мониторинга и контроля платёжных операций.
— Участие в развитии собственного PSP и масштабировании направления.
Требования:
— Обязательный практический опыт работы с платежами в Adult-индустрии.
— Сильная экспертиза в Payment Management и High-Risk платежах.
— Опыт построения или существенного развития платёжной инфраструктуры.
— Глубокое понимание PSP, эквайринга, маршрутизации и альтернативных методов оплаты.
— Опыт подключения провайдеров и ведения переговоров.
— Понимание специфики платёжных операций в США/ Европе.
— Самостоятельность и готовность выстраивать процессы с нуля.
— Английский язык B2+.
Условия:
— Возможность построить платёжное направление практически с нуля.
— Прямое взаимодействие с собственниками бизнеса.
— Высокая степень автономности и влияние на стратегические решения.
— Перспектива формирования собственной команды.
— Конкурентную компенсацию, обсуждаемую индивидуально.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry helps over 4 million developers understand and resolve issues in their applications. Behind every error, performance trace, replay, and log is a large-scale data platform responsible for storing, querying, and analyzing massive volumes of telemetry data.
We're looking for an Engineering Manager to lead our Events Analytics Platform (EAP) team, which builds and operates the distributed data systems powering Sentry's products. The team manages petabytes of data and develops high-performance analytical infrastructure using technologies like ClickHouse, enabling fast, complex queries across billions of records.
As Sentry grows, so do the technical challenges. The team is evolving its storage and query infrastructure to support increasing data volumes, more complex analytical workloads, and unified access to different types of telemetry data. EAP also provides the data foundation for Seer, Sentry's AI-powered debugging agent, enabling AI systems to access the production context needed to investigate and resolve issues.
In this role, you'll lead a team of engineers tackling complex distributed systems challenges while balancing architectural improvements with the reliability and performance of production systems. You'll bring strong technical judgment, guide engineering decisions, and work closely with product engineering teams to build capabilities that directly impact the developer experience.
This is an opportunity to lead a critical part of Sentry's infrastructure, solve challenging problems at scale, and shape how developers and AI-powered tools interact with application data.
WHAT YOU'LL DO
- Lead and develop a team of engineers working on large-scale distributed data systems, fostering technical excellence, ownership, collaboration, and professional growth.
- Drive technical execution and architectural decisions across EAP's storage and query infrastructure, balancing scalability, reliability, performance, and long-term maintainability.
- Build and evolve analytical data systems supporting complex queries, high-throughput workloads, and efficient access to petabytes of event data.
- Guide the evolution of EAP's architecture, including query optimization, storage and compute separation, and the unification of different event types into a common analytical platform.
- Own the operational health of the platform, leading efforts to improve reliability, troubleshoot production issues, manage incidents, and address scaling challenges.
- Partner with product engineering teams to understand their technical requirements, make informed tradeoffs, and deliver platform capabilities that support new product experiences.
- Support Sentry's AI-powered capabilities by ensuring the platform efficiently serves the analytical workloads and production context required by Seer and other AI-driven experiences.
- Set clear priorities and drive projects from design through production, helping the team execute effectively while managing competing technical and product needs.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy leading engineers while staying closely involved in technical discussions, architecture, and complex problem-solving.
- Get excited about building and operating large-scale distributed systems where performance, reliability, and efficiency matter.
- Have a strong interest in analytical databases, storage engines, query systems, and the engineering challenges behind processing massive volumes of data.
- Like working through difficult technical tradeoffs and turning ambiguous requirements into practical engineering solutions.
- Take pride in building reliable production systems, understanding how they behave under load, and continuously improving their performance.
- Enjoy collaborating with product engineering teams and understanding how infrastructure decisions influence the end-user experience.
- Want to lead a team whose work directly supports Sentry's core products and growing AI-powered capabilities.
QUALIFICATIONS
- Significant professional software engineering experience, including experience managing and developing engineers, leading technical projects, and driving engineering execution.
- Strong technical background in distributed systems, data infrastructure, analytical databases, or large-scale backend systems.
- Hands-on experience building, scaling, or operating complex data-intensive systems, with depth in at least one of the following:
- Analytical database infrastructure: Operating, scaling, optimizing, or maintaining OLAP systems such as ClickHouse, Apache Pinot, Apache Druid, or similar technologies in production.
- Complex distributed data platforms: Designing and building sophisticated systems using analytical databases or distributed storage technologies as foundational components, with meaningful ownership of the underlying architecture, performance, and reliability.
- Experience making architectural decisions and technical tradeoffs involving system scalability, performance, reliability, or operational complexity.
- Demonstrated ownership of production systems, including troubleshooting, incident response, performance optimization, and operational improvements.
- Experience leading engineering projects from technical design through implementation, deployment, and ongoing operations.
- Strong communication and collaboration skills, including the ability to work with cross-functional stakeholders and translate technical requirements into actionable engineering priorities.
Bonus points for:
- Experience with ClickHouse, Pinot, Druid, or other column-oriented analytical databases.
- Experience with query optimization, analytical storage architecture, or high-throughput data processing.
- Experience building infrastructure for observability, telemetry, developer tools, or event-driven applications.
- Experience working closely with product engineering teams to develop infrastructure supporting customer-facing features.
- Proficiency with Python, Rust, or similar backend programming languages.
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
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