Вакансии

Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Head of Digital Natives & Startups, ANZ to build and lead Anthropic's go-to-market motion for digital native businesses and startups across Australia and New Zealand. You will grow a team that wins and expands the region's fastest-moving, AI-forward companies, driving consumption of Claude directly and through our cloud partners. You will set the segment strategy, hire and develop the team, and work closely with Product, Partnerships and Marketing to turn ANZ builders into long-term customers. This is a chance to shape how one of the world's most dynamic startup ecosystems adopts frontier AI, while representing ANZ's priorities to our global leadership. Key responsibilities Define and execute the ANZ go-to-market strategy for Digital Natives and Startups, covering both new customer acquisition and growth within existing accounts Build, hire and lead a high-performing sales team across Australia and New Zealand, with clear targets, regular coaching and defined career paths Own pipeline, forecast and consumption targets for the segment, running a consumption-based sales motion Build a repeatable motion across the customer lifecycle, from early-stage founders to scaled, high-growth digital natives Develop strong relationships across the ANZ startup ecosystem, including founders, venture investors, accelerators and developer communities Partner with cloud providers and our Partnerships team to co-sell and extend our reach in the segment Collaborate with Product, Marketing, Solutions and Customer Success to adapt our offering and messaging for ANZ, and bring customer feedback back to the business Represent ANZ priorities to regional and global leadership, and keep local execution aligned with global strategy Act as an executive sponsor for key customers and communicate Anthropic's trust and safety principles with credibility Minimum qualifications 15+ years of overall experience selling technology products to enterprise organisations across ANZ market 5+ years of people management experience leading sales teams in the digital native and/or startup segment Proven success in consumption-based technology sales, such as cloud, API or usage-based SaaS Experience building a business or team from the ground up in Australia and/or New Zealand Track record across both customer acquisition and account growth Strong network and credibility in the ANZ startup and digital native ecosystem Ability to explain technical products clearly to founders, engineers and executives Preferred qualifications Background at Google, AWS or a similar cloud or SaaS company Experience selling AI, machine learning or developer-focused products Experience co-selling with cloud partners and working with channel Experience hiring and scaling a team through rapid growth Familiarity with the ANZ regulatory and data-privacy landscape Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Задачи: — вести construction / renovation / fit-out проекты end-to-end и брать полную ответственность за результат. Требования: — опыт управления construction / engineering / fit-out проектами; — сильный engineering / construction background; — опыт работы с подрядчиками, поставщиками, тендерами и закупками; — навыки работы с бюджетами, cost control и risk management; — умение планировать проекты и составлять расписания, знание WBS / CPM; — понимание construction regulations и safety standards; — умение автономно принимать решения и вести несколько проектов параллельно; — опыт работы с MS Project, Asana или аналогичными инструментами; — проживание на Кипре или готовность работать локально.

Описание вакансии Business Development Representative Outsourcing/Outstaffing Overview Plus8soft is a global engineering company providing outstaffing and outsourcing services for fast-growing startups and established international companies. We focus on delivering high-quality engineering talent across Web, Mobile, Cloud, AI/ML, and DevOps with a strong presence in the US and global markets. Key Responsibilities — Build and manage your own sales pipeline through outbound outreach, networking, referrals, and other creative strategies — Research target accounts, identify key decision-makers, and lead discovery meetings to understand clients' business goals, technical challenges, and hiring needs — Present Plus8Soft's services, demonstrate how we can help, and prepare tailored commercial proposals — Own the entire sales cycle, from the first outreach and discovery call to negotiations, contract signing, and a smooth handover to the Account Manager — Keep your pipeline moving by maintaining consistent follow-ups, managing opportunities in the CRM, and driving deals to successful closure — Stay up to date with industry trends, emerging technologies, and market opportunities to identify new business potential Requirements — 3+ years of proven experience selling IT outstaffing, staff augmentation, or custom software development services to international clients — C1 English or higher, with excellent verbal and written communication skills, as you'll be communicating with international clients every day — Understanding of complex tech stacks (SaaS, Cloud, AI/ML, etc.) and daily use of AI tools (ChatGPT, Clay, Apollo, HubSpot/Salesforce) to automate and optimize your own outreach workflow — A proactive, self-driven mindset with the ability to work independently and take ownership of your pipeline. Bonus points if you have an existing network of decision-makers in one of our target markets Conditions — Long-term freelance contract with a fully remote setup — Base salary plus an aggressive, uncapped commission package based on closed deals

Location: United States; United Kingdom Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We’re looking for someone to join our team in Lead Generation Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. In this role, you will be responsible for: - E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. - Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness. - Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. - Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. - Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. - Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. Who you are We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: - Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. - Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. - Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. - Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. - Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. What you bring - 4+ years of Revenue Operations at high-growth technology companies - Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. - Can break complex problems into smaller, actionable solution steps - Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. - Highly adaptable, with a proactive approach to problem-solving and process improvement. - Strong coachability and willingness to learn and adapt to new challenges. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Germany; Austria; Finland; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to make it simple and reliable for customers to buy, pay for, and grow their use of n8n. You'll own the foundations of how n8n's commercial system works: licensing and entitlements, customer accounts, and the metering and billing platform for both Cloud and Enterprise. Today these live across several teams and two billing stacks; you'll bring them into one stable home that the rest of the company builds on. This is a foundations role. You build the system that pricing and packaging decisions run on, rather than running price experiments yourself. To do so, here are your core responsibilities: OWN THE LICENSING & BILLING STRATEGY & ROADMAP - Define and communicate the product strategy and roadmap for Licensing & Billing in partnership with Engineering, Product leadership, Finance, and go-to-market. - Prioritize foundational investments based on revenue integrity, enterprise needs, data correctness, and engineering effort, and make trade-offs explicit. - Lead discovery with enterprise customers, Sales, Customer Success, Finance, and RevOps to understand how n8n is bought, renewed, and grown today, and where that breaks. LICENSING, ENTITLEMENTS & ACCOUNTS - Own the license server and entitlement model: issuance, renewal, and validation across Cloud, self-hosted, air-gapped, and OEM deployments, with one source of truth for which plan or deal grants which features. - Introduce "account" as a first-class product primitive (accounts, purchases, license keys, activations) and expose it as the API contract our customer-facing console and multi-instance management are built on. - Productize the deal-to-entitlement flow so a closed deal in Salesforce creates or updates entitlements without manual steps. METERING & BILLING PLATFORM - Own usage metering and billing for Cloud and Enterprise, including subscription billing: what counts as a billable execution, quota consumption, and overage charging. - Lead the migration off Paddle Classic and unify Cloud and Enterprise billing into one platform. - Build the mechanics for usage-based enterprise billing and reliable overage charging. CROSS-ORG ALIGNMENT - Make the architecture and mechanism decisions (entitlement model, billing platform, enterprise invoicing path) and align closely with Finance and go-to-market on each of them. Every decision here touches money; you bring people along rather than inform them afterwards. - Hold clear boundaries with adjacent teams: the customer console, execution limits, and access control live elsewhere; you own the data and mechanics they rely on. - Establish clear success measures and keep the squad accountable for outcomes, not only delivery. REQUIREMENTS Must-haves - Billing or licensing product experience: You have 6+ years in Product, with a substantial part spent owning a billing, licensing, entitlement, or quote-to-cash system at a B2B SaaS company. - Shipped through Finance and RevOps: You've driven a cross-functional systems change where Finance, Sales Ops, and Engineering all had a say, and you got it live. - Systems and data-model depth: You can design or critique an entity model, reason about reconciliation and idempotency in a sync, read an API contract, and explain why two systems reading the same events end up with different numbers. - Attention to detail: You know that if the billing data is wrong, everything built on it inherits the error, and you sequence work accordingly. - Prioritization under ambiguity: You make trade-offs explicit and connect foundational or data-quality work to commercial outcomes. - Ownership and autonomy: You grab problems without being asked, fix what you see broken, and drive outcomes without waiting for direction. - Exceptional communication: You're equally at home with engineers, the Finance team, and Sales, and you can make billing trade-offs legible to all of them. - Enterprise reality: You understand what self-hosted, air-gapped, and OEM deployments mean for licensing and metering. Nice-to-haves - Usage-based billing: You've owned usage-based or hybrid (subscription plus usage) billing. - Vendor billing stacks: You've worked hands-on with Paddle, Stripe, Chargebee, Zuora or similar, and know where they break at enterprise contract volume. - Migration experience: You've run a billing-provider migration. - Hands-on ability: You can read code, query data, or prototype, even if you're not shipping it. - CRM integration: You've worked on Salesforce or CRM-to-billing integrations. - Domain familiarity: You know workflow automation, agent orchestration, or open-source / developer-community products. - Writing culture: You default to writing things down to create clarity and alignment. Why join us? At n8n, you'll be in the middle of the AI revolution. The shift from deterministic automation to agent autonomy is a genuinely open design space, and n8n has a credible claim to owning it. Every plan we sell, every enterprise contract, and every agent run that gets metered and billed runs on the foundation you own: licensing, entitlements, accounts, and the billing platform across Cloud and Enterprise. Your work directly shapes how n8n makes money and how easily customers can buy, grow, and trust what they pay for, from self-serve Cloud to air-gapped and OEM deployments. You'll join one of Europe's fastest growing startups at the sweet spot: small enough to have real impact and be empowered, big enough that your work already reaches massive scale and serious enterprise customers. You'll work with experienced engineers, Finance, and go-to-market on problems where the details are the product, in an AI-native, empowered culture of humble, kind, yet driven and direct people, where you're hired to think, not just to execute. And with our fair-code model, a passionate open-source community gives you a direct feedback loop on everything you ship. Sound like a challenge you're excited to take on? Apply now, and help us build the commercial foundation of the future of reliable AI automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year:  153,000 - 213,000 CAD Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Please note that visa sponsorship is not available for this position. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $195,000 - $255,000 USD. USA base pay range (all other U.S. states): $173,000 - $233,000 USD. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Задачи: — Анализ данных и мониторинг показателей рисков — Разработка и валидация моделей машинного и глубокого обучения — Подготовка витрин данных и Feature Engineering — Разработка аналитических решений для улучшения кредитных стратегий — Применение искусственного интеллекта для минимизации рисков и автоматизации процессов Требования: — Опыт моделирования и анализа данных по розничным кредитным рискам — Владение Python и MLOps — Высокий уровень владения PL/SQL — Опыт разработки витрин данных для моделирования

Location: Cyprus Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: France Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Valletta, Malta Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Spain Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Lithuania Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Germany Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Poland Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Riga, Latvia Workplace: fully About the Client Our client provides crypto payment services for businesses. Its products support cryptocurrency payments, currency conversion and cross-border transactions. Role Overview As Chief Operating Officer, you will turn product and technology decisions into effective operations. You will connect Product, Engineering and Operations, strengthen skilled teams and improve performance without relying on continuous headcount growth. Key Responsibilities Oversee Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives. Improve team structures, ownership, KPIs and performance. Translate product and technology decisions into scalable operational processes. Partner with Product and Engineering to improve automation, efficiency and customer experience. Develop operational leaders and build blockchain knowledge across teams. Turn strategic priorities into clear projects with measurable business results. Requirements Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company. Strong practical knowledge of blockchain products, infrastructure and transaction flows. Experience managing several teams, ideally with a combined scope of 50+ people. A record of improving efficiency, execution and business performance. Experience delivering projects across Product, Engineering, Operations and Commercial teams. Strong commercial judgement and the ability to connect product decisions with customer value and revenue. Ability to explain complex blockchain concepts clearly and develop expertise within teams. Languages: English Experience in fintech Key Soft Skills Clear communication across technical and commercial teams. Sound judgement when balancing customer needs and business goals. Ability to develop leaders and share knowledge. Strong cross-functional collaboration. What We Offer

Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you. _______________________________________________________________________ WHAT YOU'LL OWN DELIVERY OPERATIONS - Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives. - Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations. - Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery. - Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers. OFFERINGS AND REUSABLE ASSETS - Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides. - Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs. - Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages. GOVERNANCE, TOOLING, AND METRICS - Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking. - Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction. - Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking. - Partner with Legal on SOW frameworks and language. _______________________________________________________________________ QUALIFICATIONS - 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles. - Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers. - Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones. - Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies. - Strong structured problem solving, facilitation, and systems thinking, including participation in - Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools) - Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike. - High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements. Preferred Qualifications - Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator. - Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting. - Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase. - Experience building engagements with third-party partners and system integrators within professional services delivery models. _______________________________________________________________________ WHY THIS ROLE Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters. What to Expect in the First 30 Days - Shadow: join scoping calls and review active projects. - Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking. - Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal. What to Expect in the First 60 Days - Manage first customer engagement directly, with support from the existing team. - Identify the highest-priority SOW template gaps for standardization. - Document the current delivery framework as it exists today capturing what's working, and what needs to change. What to Expect in the First 60 Days - Autonomously managing customer engagements. - Support leadership with quarterly review cycles on active engagements and retrospectives. - Translate process gaps into actionable workstreams with clear owners, timelines, and accountability. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: New York Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Product Support & Operations Specialist at Via, you’ll be at the core of how our partners experience our technology. When cities and operators run into issues with the platform that powers their transit networks, you're who they turn to. This role blends partner-facing work with deep technical problem-solving. You'll bridge the gap between partners' day-to-day realities and Via's Product and Engineering teams. It's a great opportunity for early-career professionals to build deep technical expertise, gain cross-functional exposure, and make a real impact from day one. You'll build a strong foundation that makes this an ideal starting point for many directions at Via. About the Role: Get up to speed quickly through hands-on training and mentorship, becoming a true expert on Via's platform, tools, and industry context. Dive into technical issues, troubleshoot, and solve problems fast, giving partners the clarity they need to keep their networks running. Build close relationships with partners, understanding their day to day and pain points so you can advise them in ways that consistently improve deployment outcomes. Work cross-functionally with Product, Engineering, Operations, and Partner Success to tackle challenges that span multiple functions. Spot product and process improvements, acting as the bridge between partners and technical teams to shape prioritization and scalability decisions. About You: 1-2 years of work experience, including internships; we welcome recent graduates eager to grow in a fast-paced, mission-driven environment. Curious and eager: You love digging into how things work. Keen to build a career in tech, with an open mind about where you'll want to focus. Meticulous and analytical, with a strong process orientation and the ability to manage multiple priorities simultaneously. An entrepreneurial problem-solver who doesn't accept the status quo and is always looking for smarter solutions. A natural communicator who instinctively finds the right tone in every situation. While not required, fluency in an additional language (Spanish, German, Arabic, French, Italian, Dutch, or Japanese) is a plus. We don't expect you to check every box. If you're excited about our mission, learn quickly, take ownership, and enjoy working collaboratively, we'd love to hear from you! What We Offer: Base Salary Range: $65,000-$75,000 per year and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills. Comprehensive health coverage, with low-cost dental and vision plans. A 401(k) with company match and vesting. Fully paid parental leave for new parents, with extended leave options. Additional benefits (mental health, pet insurance, and other wellness perks). 20 days of paid time off (PTO) annually. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.