Location: Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Paris, France; Toulouse, France; Augsburg, Germany; Aachen, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Bielefeld, Germany; Bernau, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Dusseldorf, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Magdeburg, Germany; Mainz, Germany; Lingen, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rimbach, Germany; Rostock, Germany; Schwerin, Germany; Stuttgart, Germany; Ulm, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
Salesforce Service Cloud developer
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities:
Lead the design, configuration, and deployment of Salesforce Service Cloud and Agentforce solutions tailored to business requirements.
Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities.
Integrate Salesforce Service Cloud with other enterprise systems (e.g., ERP, telephony, knowledge bases) using APIs and middleware.
Collaborate with business stakeholders, IT teams, and third-party vendors to gather requirements and deliver end-to-end solutions.
Develop and maintain technical documentation, process flows, and user guides for implemented solutions.
Provide technical leadership and best practices for customer service design, case management, and automation within Salesforce.
Conduct user training sessions and support change management activities to ensure successful adoption.
Monitor system performance, troubleshoot issues, and implement enhancements as needed.
Ensure compliance with data security, privacy, and regulatory requirements in all integrations and configurations.
Must have:
Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
3+ years of hands-on experience with Salesforce Service Cloud implementation and configuration.
Proven expertise in designing customer service processes and workflows within Salesforce.
Experience with Agentforce (Salesforce Agent Console) setup and optimization.
Strong knowledge of systems integration, including REST/SOAP APIs, middleware, and data migration.
Salesforce Administrator and/or Service Cloud Consultant certification.
Excellent communication, stakeholder management, and documentation skills.
Ability to work independently and collaboratively in cross-functional teams.
Nice to have:
Experience in industries such as financial services, retail, telecommunications, or healthcare.
Familiarity with Salesforce Omni-Channel, Live Agent, and Knowledge Management modules.
Experience with third-party integration tools (e.g., MuleSoft, Dell Boomi, Informatica).
Agile/Scrum project management experience.
Additional Salesforce certifications (e.g., Platform App Builder, Advanced Administrator).
Experience with customer journey mapping and CX design methodologies.
Exposure to AI-powered service automation (e.g., Einstein Bots, predictive analytics).
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking a Senior Business Manager to drive the design, development and delivery of new products for the Liquidity team. The successful candidate will be working closely with liquidity managers, engineers and stakeholders for day-to-day support/running/problem solving of the business. The candidate will gain exposure to trading strategies supported by liquidity teams ranging from delta-one to volatility products traded in orderbook, over-the-counter or de-centralized. It’s a unique opportunity for one to contribute his/her expertise and grow with the industry.
What You’ll Be Doing:
Support the development of liquidity business as a problem solver
Coordinate with multiple teams (Legal, Compliance, Risk, Audit, Finance) to do complete business analysis ensuring proper control in place, and related matters are properly and timely addressed
Overview the projects for business growth and provide support on planning, execution and coordination
Identify key business points related to risk, compliance and operations, design procedures and workflows to enhance
Conduct detail feature and risk analysis to facilitate technical design by engineering team
What We Look For In You:
Bachelor's degree in finance, economics, computer science, or related field
Solid experience in business management or business analyst, preferably in financial services or trading technology
Strong understanding of trading systems end-to-end logic in financial markets
Experience with agile project development methodologies
Excellent communication and collaboration skills
Ability to manage multiple priorities and meet deadlines
Ability to work effectively in a fast-paced, dynamic environment
Fluent in both English and Chinese
Nice to haves:
Familiarity with blockchain and cryptocurrency exchanges
Perks and Benefits:
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, United States
Workplace: Remote
The role / impact
As an Associate Solutions Consultant, you will play a vital role in supporting Xero's Partner Sales channel to help accounting and bookkeeping practices build stronger businesses and embrace digital strategy. You will work closely with firms to guide them through client onboarding, data migration, and software implementation, ensuring they get the most out of the Xero ecosystem.
By delivering tailored group webinars and one-on-one training sessions, you will empower accountants and bookkeepers to streamline their workflows and activate their subscriptions. Your efforts directly contribute to enabling small businesses to thrive through accessible, modern technology.
The team / how they connect
You will collaborate directly with the post-sales partner consulting team, the Global Migration Team, and local account managers to deliver smooth implementation plans for practice partners. The team works closely together to manage partner relationships, share knowledge, and support firms through every stage of their digital transition. You will also connect with external conversion partners and firm leaders to ensure seamless data migrations and ongoing practice success.
Initially, you will focus on
- Guiding partners through data conversions and file preparation using specialised migration tools such as GMT, Jet Convert, and Advance Track.
- Delivering interactive 1:1 and 1:many training sessions and webinars covering Xero, Xero Payroll, Melio, Syft, and Hubdoc.
- Managing external stakeholder expectations and scheduling virtual and on-site onboarding sessions.
- Maintaining accurate practice contact details and communication logs within Salesforce CRM while creating self-serve guidance resources for partner queries.
Where and how you can work
This role involves flexible working options alongside a field presence to support partner practices directly. You can expect to travel to up to two cities per week for on-site partner visits (accounting for 50–75% of your time), with virtual connection options available where appropriate when working remotely or from a local office hub.
Here are some of the things we are looking for
- You bring a solid understanding of accounting fundamentals, practice workflows, financial reporting, and compliance requirements.
- You possess clear communication and presentation abilities, with a natural talent for conducting engaging software demonstrations and training.
- You have experience with cloud accounting platforms and a genuine enthusiasm for the SaaS software space.
- You bring strong initiative, excellent attention to detail, and the confidence to operate independently when managing client files.
- You have a proven capability to build rapid, meaningful rapport with internal teammates and external practice partners.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in is $79,000 to $89,000 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Texas City, United States; Montana City, United States; Dakota City, United States
We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Wyoming/Montana. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team.
Responsibilities
Perform daily maintenance, troubleshooting of ASIC miners (Bitmain, MicroBT, etc.).
Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
Conduct network setup and monitoring for ASICs and management systems.
Maintain accurate logs of repairs, replacements, and downtime events.
Support implementation of preventive maintenance programs.
Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
Uphold site safety and compliance standards at all times.
Provide technical input for upgrades and scaling projects.
Requirements
Minimum 3 years of experience in Bitcoin mining site operations or similar high-density data environments.
Strong understanding of ASIC miner architecture, firmware, and diagnostics.
Skilled in electrical and low-voltage systems, cabling, and power distribution.
Familiarity with networking fundamentals (IP addressing, switches, monitoring tools).
Ability to read and interpret technical diagrams and electrical schematics.
Excellent troubleshooting, organizational, and communication skills.
Comfortable working in physically demanding and outdoor conditions.
Willingness to work flexible shifts, including nights or weekends as needed.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days, 15 sick days, plus local holidays.
Recognition programs: structured performance reviews and team awards.
401k benefits.
Team culture: retreats in international locations (for example, company villa in Cyprus).
seniorTexas City, United States; Montana City, United States; Dakota City, United States
Location: Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
Chief of Staff — Office of the CEO
Location:
Dubai, UAE (with regular travel to London & Courchevel)
Reporting to:
Chief Executive Officer
Level:
C-Suite / Executive Leadership
About the Role
We are seeking an exceptional
Chief of Staff
to serve as the CEO's most trusted right hand — a strategic, discreet, and highly capable executive who will oversee and integrate the full ecosystem of the CEO's personal and operational affairs. This is not a traditional administrative role; it is a
C-suite level position
requiring the judgment, gravitas, and operational command of someone capable of running a multi-domain enterprise on the principal's behalf.
The successful candidate will act as the central point of coordination and accountability across the CEO's private residences, personal staff, yacht operations, personal finance office, and property portfolio — ensuring every function operates seamlessly, securely, and to the highest standard.
Key Responsibilities
1. Estate & Household Management
Oversee full operations of three private residences:
Dubai, London, and Courchevel
Manage household budgets, staffing, maintenance schedules, and standards of service across all properties
Ensure consistency of service levels and protocols whether the CEO is in residence or traveling
Coordinate seasonal transitions, property opening/closing, and travel logistics between homes
2. Personal Team & Staff Leadership
Directly manage the CEO's personal staff across all locations (household managers, personal assistants, drivers, security, and household teams)
Recruit, onboard, and performance-manage senior personal staff
Establish clear reporting lines, SOPs, and accountability structures across the personal office
3. Yacht Operations Oversight
Provide executive oversight of yacht management, including crew HR matters, vessel readiness, itineraries, and owner's requirements
Liaise with captains, management companies, and crew agencies to ensure operational and service excellence
Act as the CEO's representative on all yacht-related decisions requiring principal-level authority
4. Personal Finance Team Management
Oversee the CEO's personal finance office, ensuring accurate financial reporting, budgeting, and expense governance across all personal entities and properties
Coordinate with family office advisors, private bankers, and accountants
Ensure robust controls, confidentiality, and compliance across all personal financial matters
5. Property Renovation & Capital Projects
Manage renovation and capital improvement projects across the property portfolio, from planning through execution
Oversee contractors, designers, architects, and project budgets to ensure projects are delivered on time, on budget, and to specification
Act as the CEO's representative in all major renovation decisions
6. Strategic & Executive Support
Serve as a trusted advisor to the CEO, translating vision into coordinated execution across all personal domains
Prioritize competing demands across households, teams, and geographies, exercising sound judgment on the CEO's behalf
Represent the CEO in meetings and decisions where direct principal involvement is not required
Maintain absolute discretion and confidentiality regarding all personal, financial, and family matters
Requirements
Experience
10+ years in a senior Chief of Staff, Estate Director, Family Office, or General Manager role serving UHNW individuals, family offices, or private principals
Demonstrated experience managing multi-property households across international locations
Prior exposure to yacht operations, personal finance/family office structures, and capital/renovation projects is essential
Track record of managing and leading multidisciplinary teams at a senior level
Skills & Attributes
Executive presence and the ability to operate at CEO/principal level with total discretion
Exceptional organisational and multi-tasking ability across complex, geographically dispersed operations
Strong financial acumen and comfort overseeing budgets, reporting, and cost control
Outstanding people leadership — able to manage diverse teams (household, marine, financial, project) with authority and empathy
Impeccable judgment, loyalty, and integrity; unquestionable trustworthiness with sensitive/confidential information
Fluency in English required; additional languages (French, Arabic) an advantage given the London/Courchevel/Dubai footprint
Willingness and flexibility to travel extensively and be on-call for principal needs
Education
Bachelor's degree required; MBA or equivalent executive education strongly preferred
Benefits
A high-trust, high-impact executive role at the center of a sophisticated private office
Competitive executive-level compensation package, commensurate with experience
Housing/travel allowances as applicable given multi-location responsibilities
Direct access to and partnership with the CEO
How to Apply
Interested candidates should submit a comprehensive CV along with a cover letter outlining relevant experience managing multi-property, multi-domain private offices via our official careers portal:
🔗
ahsgroupcareers.com
Alternatively, candidates may apply directly through our listing on
Workable
.
This is a highly sensitive, principal-facing position. Only candidates with verifiable experience in comparable UHNW/family office environments will be considered. All applications will be treated with the strictest confidentiality.
Location: Canada; United States
Role overview:
We are seeking a System Engineer to perform design, integration, verification, and operational support of TT&C/PDT subsystems for current and next-generation remote sensing and communications satellites. The role will interface with spacecraft payload teams, ground-segment developers, and mission-operations teams to ensure reliable command delivery, high-fidelity telemetry acquisition, and robust data handling throughout the satellite life-cycle.
Tasks summary:
Architecture Concept & Requirements
• Define TT&C/PDT functional architecture (command generation, uplink, telemetry downlink, on‑board data handling, RF front‑end).
• Conduct trade‑studies for modulation schemes, coding, frequency plans, ranging and link budgets.
• Produce System Requirements, Interface Control (ICDs), and Description documents.
• Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
• Collaborate with cyber-security to embed resilience and security by design.
Design & Development
• Lead detailed design of hardware (TT&C transceiver, RF front‑ends, antenna‑pointing) and software (command sequencer, telemetry parser, health‑monitoring).
• Perform link‑budget analysis, RF simulation (e.g., STK, Matlab), and error‑budget budgeting.
• Verify compliance with CCSDS, ECSS, ITU, and regulatory standards.
• Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Present technical status, risk analyses, and trade‑study results to senior management.
• Negotiate and maintain ICDs and interface agreements with internal & external suppliers.
• Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
• Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft‑level TT&C tests.
• Execute RF link testing, BER, command latency, and telemetry integrity verification.
• Manage anomaly investigation, root‑cause analysis, and corrective actions.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
• Contribute to client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
• Support launch‑pre‑launch and early‑orbit checkout – validate command uplink, telemetry acquisition, and on‑board software hand‑over.
• Provide real‑time C&T support during nominal and contingency operations.
• Maintain ground‑segment configuration (gateways, mission control servers, monitoring dashboards).
• Support SOOH development and associated operator trainings.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of TT&C/PDT System design experience on LEO/MEO/GEO platforms.
• Strong knowledge of CCSDS TM/TC packet standards, ECSS telemetry & command protocols, PUS services and ITU frequency regulations.
• Proficiency in RF link-budget analysis, S-band/X-band/Ka-band modem architecture.
• Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Remote - US
About the Job:
We’re looking for an Engineering Manager to lead LaunchDarkly’s Cloud Engineering team, the team responsible for the foundational infrastructure our products and engineering teams depend on.
Cloud Engineering owns LaunchDarkly’s AWS accounts and networking, multi-region Kubernetes infrastructure, Terraform and GitOps workflows, CockroachDB operations, disaster-recovery capabilities, and FedRAMP infrastructure posture. The team is small, senior, and recently rebuilt. This is a frontline leadership role for a manager who treats operational health as a top priority, leads calmly through incidents, and creates leverage through software, automation, and reliable paved paths.
In your first year, you’ll lead a marquee infrastructure insourcing program from planning through completion. The program’s cost savings will help fund additional team growth, giving you the opportunity to deliver meaningful business impact while strengthening the infrastructure behind LaunchDarkly’s next stage of scale.
This role combines people leadership, operational ownership, and technical judgment. You do not need to be the most senior individual contributor in the room, but you should be comfortable partnering with experienced engineers, guiding tradeoffs, and creating an environment where the team can do its best work.
Responsibilities:
Lead and develop a senior Cloud Engineering team, providing clear expectations, coaching, feedback, performance management, and career-development support.
Own the operational health of LaunchDarkly’s cloud infrastructure, including incident response, on-call health, service-level objectives, resilience, and disaster recovery.
Launch and deliver a multi-quarter infrastructure insourcing program, including sequencing work, managing dependencies, communicating milestones, and ensuring a successful transition.
Guide technical priorities and tradeoffs across AWS infrastructure, networking, multi-region Kubernetes, infrastructure as code, GitOps, datastore operations, and compliance-related infrastructure.
Build leverage through software, automation, and paved paths that help product engineering teams use infrastructure safely and independently.
Support migrations by providing guidance, patterns, and enablement while maintaining clear ownership boundaries with partner teams.
Establish team norms for effective AI-assisted engineering and identify opportunities to reduce operational toil through AI and automation.
Maintain team health and continuity through change, fostering an inclusive, collaborative, and accountable environment.
Partner with Service Frameworks, Core Platform, Revenue Platform, Data Platform, and product engineering teams on shared infrastructure priorities and cross-team dependencies.
Communicate roadmaps, operational risks, investment needs, and progress clearly to engineering leadership and cross-functional stakeholders.
Participate in hiring and team planning as the organization grows.
Qualifications:
2+ years of experience managing an infrastructure, platform engineering, or site reliability engineering team at a product company, including people management of an on-call team.
Demonstrated ownership of incident response, on-call health, and service-level objective frameworks for critical production systems.
Experience leading at least one multi-quarter infrastructure migration or insourcing program from planning through completion.
Technical fluency with AWS, Kubernetes, and infrastructure-as-code practices, with the judgment to guide discussions and tradeoffs with senior engineers.
Experience taking over an established team and maintaining engagement, performance, and retention through a leadership transition.
A clear point of view on team norms and practices for AI-assisted engineering.
Strong written and verbal communication skills, with the ability to explain technical and operational priorities to a range of audiences.
A thoughtful, calm, and accountable leadership approach, particularly during incidents and periods of change.
Nice to Haves
Experience with vendor negotiations or cloud cost management.
Experience supporting FedRAMP or other compliance-related infrastructure and operations.
Experience operating large-scale datastores or OLAP systems.
Experience growing a team through funded expansion.
Pay:
Target pay ranges based on Geographic Zones* for Level M2:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
- $191,800 - $263,670**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago -
$172,600 - $237,270**
Zone 3:
All other US locations -
$163,000 - $224,070**
All Zones Inclusive of a 10% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: New York, United States; San Jose, California, United States; United States (US)
About the Team
OKX’s Legal team provides legal advice and guidance to the company across all coverage areas and geographic locations, and supports business growth and development by working with all teams within the company to help them achieve their goals. We are a high-functioning, collaborative and fast-paced group of lawyers who enjoy the cutting-edge nature of our work and our industry.
Our Americas Legal team is the primary legal partner to OKX's regulated businesses across the Americas region, advising on a broad range of topics including regulatory strategy, regulatory licensing, product launches, strategic partnerships and corporate matters. The Americas Legal team works cross-functionally with leaders across the company to help build and scale an innovative and compliant OKX platform.
About the Opportunity
This is an essential, high-profile role at one of the fastest-growing global cryptocurrency exchanges based in San Jose, CA. The Deputy General Counsel will play a central role in proactively shaping OKX's regulatory and legal strategy in the US and across the Americas. The Deputy General Counsel will act as a key partner and provide day-to-day counsel to senior business leadership of OKX's US business, including the coordination of efforts with Compliance, Risk, Operations, Finance and other functions. The Deputy General Counsel will stay abreast of all regulatory changes applicable to the digital asset space in the US, promptly communicate developments to OKX's senior business leadership, and help guide the business in identifying growth opportunities in the US. The position will coordinate the efforts of the legal function serving OKX's business in the US as well as the Americas more broadly, and will report to OKX's VP, Legal.
You'll work at the intersection of law, regulations, and product innovation - driving complex licensing initiatives, advising senior stakeholders on questions without clear precedent, and helping the business move quickly through an evolving regulatory landscape. We are looking for a hands-on legal leader with sharp judgment, strong interpersonal skills, and the desire to work with a top-notch legal team. The right candidate is not afraid to jump into novel and complex matters, and is willing to roll up their sleeves and work effectively under time pressure. We offer a competitive base salary and bonus structure as well as excellent benefits and an opportunity to work in a cutting-edge industry that will be the future of financial services.
What You’ll Be Doing
Develop and advance a best-in-class regulatory strategy in the US and across the Americas, including the development and maintenance of strong relationships with regulators.
Engage directly with regulators and business counterparties as a key point of contact for OKX, as well as interacting on a daily basis with senior executives at OKX.
Identify growth opportunities and strategic initiatives based on proactive, timely, actionable analysis of US regulatory developments.
Lead and manage attorneys covering various Americas regions so that legal efforts are coordinated and consistently achieve successful outcomes.
Manage a wide range of legal requests and advise on legal risk with an eye toward achieving the strategic goals of the company's regional business leaders.
What We Look For In You
Strong communication and leadership skills, and excellent judgment
Self-starter who can contribute as both an individual and a team member, with limited reliance upon external counsel.
Membership with a US state bar or equivalent.
12+ years of regulatory experience dealing with financial services laws and regulations in a highly-regulated environment.
Prior experience can be in-house at a regulated financial firm or in the crypto industry (preferable), at a top-tier law firm, and/or at a regulator.
Experience driving projects to completion on expedited timelines.
Must be highly-driven, proactive, responsive and precise.
Experience making strategic recommendations to senior management and senior legal team members.
Comfortable navigating legal ambiguity.
Experience advising on cross-jurisdictional legal and regulatory matters.
Supervisory experience, and in particular, experience managing other attorneys.
Enthusiastic about blockchain technology with experience advising on laws and regulations applicable in the crypto context.
Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment and across global time zones.
Ability to effectively advise and build trust with business teams.
Superior organizational skills.
Nice to Haves
Expertise in the US securities laws and regulations.
Prior in-house experience in a financial services or crypto firm.
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $250,444 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
RESPONSIBILITIES
- Own employee lifecycle operations including onboarding, offboarding, role changes, and internal mobility.
- Ensure a world-class onboarding experience that sets new hires up for immediate impact and long-term success.
- Manage HR systems and data (e.g., HRIS, benefits platforms), ensuring accuracy, compliance, and scalability.
- Drive people processes forward by documenting, refining, and improving workflows as the company grows.
- Partner with leaders to support performance cycles, feedback processes, and employee development initiatives. Represent People Ops as a trusted, approachable partner across the organization.
- Support compensation and equity administration in close collaboration with leadership and finance.
- Maintain benefits programs (healthcare, 401k matching, PTO) and act as a knowledgeable, trusted resource for employees.
- Ensure compliance with employment laws, policies, and best practices while keeping things pragmatic and human.
- Champion culture initiatives that reinforce Tennr’s values and strengthen in-office collaboration.
- Analyze people data and surface insights that help leadership make better decisions.
- Support employee relations with discretion, fairness, and strong judgment.
QUALIFICATIONS
- 4+ years of experience in People Operations, HRBP, or a similar role, ideally at a fast-paced, high-growth organization
- Proven ability to run core people processes independently with high attention to detail and a hunger for automation
- Strong understanding of benefits administration, HR systems, and employment compliance.
- Exceptional communication skills
- Comfort operating in ambiguity and building structure where none exists.
- A people-first approach balanced with strong business judgment.
- Excitement about being in-office and contributing to a strong, collaborative culture.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: San Francisco; New York City
Workplace: Hybrid
ABOUT THE JOB
We're looking for an experienced Global Mobility Lead to build and run the programs that help employees join, move, and work across borders. You will own our mobility policies, immigration casework, and vendor relationships, and partner with Legal, Finance, and People Ops to make cross-border moves clear, compliant, and well supported.
WHAT YOU’LL OWN
GLOBAL MOBILITY
- Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds.
- Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support.
- Manage employment-based immigration casework in partnership with outside counsel: H-1B (including cap-subject and change-of-employer/AC21 timing), L-1, TN, E-3, O-1, F-1 OPT/CPT, and employer-sponsored permanent residence. Own the internal timeline, the start-date reality check, and the manager/candidate communication.
- Own daily immigration intake and case execution, including employer questionnaires, supporting documents, employment verification letters, signatures, counsel follow ups, and case closure.
- Own right-to-work compliance across jurisdictions: I-9 and E-Verify in the US, Home Office share-code checks in the UK, and equivalent checks in our EU and other markets.
- Decide and document the entity/employment model for each new market (direct entity, EOR, or non-resident payroll registration) with Finance and Legal.
- Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance.
- Model and track mobility cost, including sponsorship and premium-processing fees, so leadership can make go/no-go calls with real numbers, and obtain and document required approvals before committing sponsorship or spend
DATA AND SYSTEMS
- Build the tracking layer: mobility case pipeline, immigration deadlines and expirations, compensation comparisons, etc.
- Stand up mobility dashboards: case volume, cycle time, cost per move, band penetration, offer-to-band variance, and equity-gap trend.
- Write the employee-facing documentation so moves and pay decisions are predictable and explainable, not one-off negotiations.
What we’re looking for
REQUIRED
- 6+ years of experience in global mobility, with real ownership of cross-border moves and immigration casework, not just vendor hand-offs.
- Working fluency in US employment-based immigration and at least one other major jurisdiction’s work-authorization regime (UK, EU, or Canada).
- Strong analytical skills: comfortable in spreadsheets and HRIS reporting, able to build a defensible model and explain the assumptions behind it.
- Judgment about risk. You know when to escalate to Legal, when to flag classification or permanent-establishment exposure, and how to say no clearly.
- Excellent written communication: you’ll draft policies, verification letters, offer rationales, and executive-facing recommendations.
- Comfort with ambiguity, high volume, and shifting priorities.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact.
We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them.
You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us.
What you'll do
• Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation.
• Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes.
• Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define.
• Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents.
• Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric.
• Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find.
• Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly.
• Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked.
• Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape.
• Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means.
You’ll likely succeed if you have
• 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on.
• Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously.
• 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved.
• Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters.
• Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed.
• Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead.
• Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters.
Bonus attributes
• Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals.
• Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure.
• Experience working directly with card networks, issuing processors, or sponsor banks.
• Time at an early-stage company during a period of fast scaling.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Video is one of the most powerful ways we bring the Figma brand to life, and we are building the function to match that ambition. As a Video Strategist, you will define what video does for this brand and build the operation that delivers it: the strategy, the franchises people come back for, the production model behind them, and eventually the team that runs it all. You will sit within Brand Marketing and partner closely with design, creative, comms, product marketing, community, and advocacy to turn complex product and customer stories into work people want to watch and share.
This is a rare combination. Figma is a beloved brand with a creative community that already wants to hear from us, and a video function that is still yours to build.
This is a full time role based in San Francisco or New York hub, or remotely in the United States.
What you’ll do at Figma:
Set the strategy: Define the role video plays across brand, social, editorial, product launch, community, and event moments. Own the format architecture and the prioritization framework that decides what we make and what we pass on
Build franchises: Create and run a portfolio of recurring video programs that compound audience over time, alongside the campaign and launch work. Own the development pipeline for new formats and the call to renew, evolve, or retire a series
Build the engine: Decide what we produce in-house, what goes to agencies and directors, and what we source from creators, with the economics behind each. Own the video budget and vendor relationships, and build the standards we are missing today around briefing, review, rights, and asset reuse
Lead the craft: Set and hold the quality bar for video made anywhere under the Figma brand. Write and approve briefs, run creative reviews, and enable cross-functional teams producing their own video with guardrails and coaching rather than gatekeeping
Measure what matters: Partner with our Brand Marketing Technologist to define what good looks like for each format and franchise, instrument it, and report it in a way that changes what we make next
Grow the team: Lead, hire, and develop the video team and the external bench, and make the case for the resourcing the strategy requires
We'd love to hear from you if you have:
10+ years across video, brand storytelling, editorial, content strategy, or production leadership, including several years leading a video function or team
A track record creating and running recurring video franchises that outlasted a single season and grew an audience
Experience owning a production model end to end: the in-house versus agency versus creator call, a real budget, and the partner relationships behind it
People leadership. You have hired, developed, and given hard feedback to producers, editors, or an external bench
Fluency across the format spectrum, from social-first short-form to long-form storytelling, launch films, and customer narratives, with clear opinions on what each format is good for
The ability to set a creative bar for work made by people who do not report to you, and to hold it without becoming the bottleneck
Comfort as the video voice in rooms with senior stakeholders, including the judgment to disagree productively and the measurement literacy to defend your decisions
While it’s not required, it’s an added plus if you also have:
Hands-on editing or motion graphics ability. We are not hiring you to sit on a timeline, but craft fluency sharpens judgment and helps you move fast
Experience with live event and conference content at scale
Familiarity with music licensing, talent releases, and usage rights at volume
Experience building creator and influencer partnerships
Experience scaling video inside a company going through rapid growth or a brand evolution
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London, United Kingdom
Workplace: onsite
Location:
London
Hours:
Full-time
Contract type:
Permanent
Working pattern:
Weekend working required, including Saturday and Sunday, plus three additional weekdays to be agreed upon appointment
LCCA seeks a student-centred academic leader to drive excellence in teaching, learning and assessment, lead academic partnership activity, and provide visible senior academic leadership across weekend delivery.
About LCCA
London College of Contemporary Arts (LCCA) is a specialist higher education institution in central London, offering career-focused degrees across hospitality, business and the creative industries. As part of Global University Systems, we are proud to be part of an international education group that empowers students to transform their lives through education.
About the role
As Academic Director of Teaching & Learning, you will provide senior academic leadership across LCCA, working collaboratively with College Deans, Academic Directors and academic colleagues to ensure students receive a high-quality, inclusive and engaging academic experience.
You will oversee and enhance learning, teaching and assessment practice, support the development and implementation of the College’s academic strategy, and contribute to quality assurance, regulatory compliance and student outcomes. You will also lead the operational management of LCCA’s academic partnerships with validating and awarding bodies, including the University for the Creative Arts (UCA) and the University of Law (ULaw).
This role will also provide senior academic leadership for weekend delivery, acting as the lead academic representative on site during Saturday and Sunday operations and ensuring academic quality, standards and the student experience are maintained across LCCA’s seven-day academic operation.
Who we are looking for
We are looking for an experienced and credible academic leader with a strong track record in enhancing higher education teaching, assessment and curriculum practice. You will bring a higher degree in a relevant subject area or in higher education teaching, together with Fellowship of the Higher Education Academy or higher, or equivalent professional recognition.
You will have experience of leading improvements through academic teams, fostering collaborative relationships, and working with validating, awarding or partner institutions. A strong understanding of OfS Conditions of Registration, higher education quality assurance frameworks and the expectations of awarding bodies will be essential.
You will be highly organised, resilient and confident operating in a fast-paced academic environment, with the ability to advise, influence and support colleagues effectively. Just as importantly, you will share LCCA’s commitment to inclusive, student-centred teaching and to improving outcomes for a diverse student community.
Working pattern
This role supports both the College’s academic partnership activity and its seven-day academic operation. The normal working pattern will include Saturday and Sunday, together with three additional weekdays to be agreed upon appointment in line with business requirements and individual circumstances.
Why join us?
This is an exciting opportunity to make a visible impact at a growing, ambitious and creative higher education institution. You will help shape teaching excellence, strengthen academic partnerships and support high-quality delivery across a dynamic and diverse College community.
Our approach
We are committed to ensuring our workforce reflects the diversity of our student population and to providing adjustments throughout the recruitment process. If you require support or adjustments at any stage, please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Please note:
The successful applicant must provide right to work in the UK documentation to LCCA as part of an offer. LCCA is not currently a licensed sponsor.
Location: Office Based - London, UK
We are hiring a
General Counsel
, reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function.
This is a unique opportunity for an
exceptional and commercially-minded senior lawyer
to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution.
Reporting directly to the Chief Operating Officer, you will
own Canonical's legal, regulatory and governance posture
and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly.
In our selection process, we
prioritize intellect and judgement
alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment.
Location:
This role will be based in our office in London, UK.
The role entails
Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas.
Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly.
Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team.
Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance.
Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings.
Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed.
Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed.
Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation.
Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality.
Advising on M&A, partnerships, strategic alliances and financing as the company grows.
What we are looking for in you
An exceptional academic track record from both high school and university.
A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction.
Substantial senior in-house experience in a global technology or software business.
Proven experience leading a distributed legal team, including managing managers across regions and time zones.
A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out.
Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel.
Technology related experience of:
negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services
advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate.
Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls.
Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes.
Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation.
Professional written and spoken English with excellent drafting and presentation skills.
Excellent interpersonal skills, curiosity, flexibility, and accountability.
International travel two to four times a year for company events up to two weeks long.
Nice-to-have skills
Experience taking a company through an IPO, or practicing as counsel inside a listed company.
A technical or engineering background, or fluency in how software is built and shipped.
Experience of a subscription or recurring-revenue business model.
Experience building or restructuring an in-house legal function.
A qualification in more than one jurisdiction.
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person.
Personal learning and development budget of USD 2,000 per year.
Bi-annual compensation review.
Company recognition rewards.
40 days annual leave per annum, including public holidays and our All Company holiday periods.
Maternity and paternity leave.
Team Member Assistance Program & Wellness Platform.
Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing.
Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Security Analyst on GitLab’s Product Security Vulnerability Operations team, you will help protect GitLab customers by triaging security reports, supporting vulnerability management operations, and coordinating clear communications with security researchers, customers, and internal teams.
You will work closely with PSIRT engineers, Vulnerability Management, Security Engineering, Legal, Customer Success, Support, and Communications. This role is an excellent opportunity for an early-career security prfessional who is curious, organized, detail-oriented, and excited to build expertise in product security response.
This role is open to candidates across North America, though we encourage applications from those based on the West Coast US or West Coast Canada (British Columbia) as the team is looking to expand coverage in the Pacific Time Zone.
What you’ll do
Triage incoming bug bounty reports, including reviewing report quality, validating findings, assessing potential impact, identifying duplicates, and routing reports to the appropriate teams.
Triage vulnerabilities identified through vulnerability management activities and help track them through assessment, remediation, and closure.
Work with PSIRT engineers and development teams to gather technical details, reproduce issues, and clarify affected products, versions, and configurations.
Support severity assessment using frameworks and terminology such as CVE, CVSS, CWE, and OWASP.
Communicate professionally and respectfully with security researchers participating in coordinated vulnerability disclosure and bug bounty programs.
Support GitLab’s role as a CVE Numbering Authority by preparing information for CVE assignment, maintaining accurate records, and helping coordinate CVE-related activities.
Represent GitLab as an acting CNA representative in CVE-related discussions and operations, escalating questions and coordinating with the appropriate internal and external stakeholders.
Draft and coordinate customer-facing communications about security vulnerabilities, fixes, mitigations, and release information in partnership with PSIRT, Legal, Customer Success, Support, and Corporate Communications.
Maintain accurate issue records, timelines, researcher communications, remediation status, and follow-up actions.
Monitor queues and operational metrics to identify trends, aging items, recurring issues, and opportunities to improve response quality and consistency.
Create and improve runbooks, procedures, templates, and other documentation that make vulnerability handling more efficient and transparent.
Participate in incident handoffs, root cause analysis documentation, lessons-learned activities, and product security reviews.
Build technical and operational expertise in PSIRT, bug bounty, vulnerability management, and coordinated vulnerability disclosure.
What you’ll bring
Early-career experience or equivalent education in cybersecurity, software engineering, information technology, or a related field. Relevant internships, coursework, labs, research, customer support, or practical security projects are welcome.
Foundational understanding of software vulnerabilities and security concepts, including web applications, APIs, CI/CD environments, authentication, and authorization.
Familiarity with security terminology such as CVE, CVSS, CWE, OWASP Top 10, and coordinated vulnerability disclosure.
Strong attention to detail and the ability to organize and prioritize multiple reports or work items.
Clear written and verbal communication skills, with the ability to explain technical topics to both technical and non-technical audiences.
Experience with a bug bounty or vulnerability disclosure platform such as HackerOne or Bugcrowd.
Experience reviewing security reports, participating in capture-the-flag exercises, performing vulnerability research, or working with security tooling.
Familiarity with CVE assignment, CNA processes, security advisories, or vulnerability databases.
Nice to have: Basic scripting, log analysis, issue tracking, or data analysis experience; experience writing technical documentation, customer communications, support responses, or operational procedures.
About the team
The GitLab Product Security Vulnerability Operations is a globally distributed team that helps ensure GitLab delivers secure applications customers can trust. VulnOps serves as a central point of contact for external security researchers and helps govern the policies, processes, and guidelines used to address vulnerabilities in GitLab’s supported products.
Team members collaborate across regions using documented processes, automation, and structured handoffs to support vulnerability resolution and ongoing operational improvements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,000
—
$150,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place!
What will I be doing?
You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin
You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve
You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans
You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features
You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance)
You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution
You will drive the overall efficiency of our Services Delivery Partner operations
You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients
You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements
You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals
What skills do I need?
6+ years of work experience, with 4+ year(s) in an Implementation Manager role
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams
Positivity and Engagement: A genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology, and for solving problems
Training: the ability to make complex topics simple to understand
Rapport Building: comfortable working with customers and consultants via video calls
Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience training on SaaS products or specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Past experience managing projects delivered by Consulting Firms
Past experience in Customer Success, Support, Sales Engineering, Consulting
Great examples of self started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
seniorГеография найма не уточнена
УдалённоRemote, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Dubai, United Arab Emirates; London, United Kingdom; Courchevel, France
Canada; United States; (Fastwater Staffing) Satellite TT&C/PDT Systems Engineer - Montreal, Canada | Full Relocation Package
УдалённоRemote - US
headNew York, United States; San Jose, California, United States; United States (US); Comfortable working independently in a fast-paced, growth-stage and multi-cultural environment and across global time zones
seniorNew York City Office
ГибридleadSan Francisco; New York City; Own the mobility policy suite end to end: relocation, permanent transfers, short-term and long-term international assignments, remote/cross-border work arrangements, and business travel thresholds; Run individual mobility cases from scoping to landing: package design, cost estimates, immigration sequencing, tax and social-security implications, payroll setup, relocation logistics, and post-arrival support; Own our mobility vendor stack (immigration counsel, relocation, tax, EOR/global payroll): scope, SLAs, cost, and performance
ГибридseniorNew York, NY
География найма не уточнена
ОфисLondon, United Kingdom
ОфисOffice Based - London, UK
leadKuala Lumpur, Malaysia
УдалённоRemote, Canada; Remote, United States; This role is open to candidates across North America, though we encourage applications from those based on the West Coast US or West Coast Canada (British Columbia) as the team is looking to expand coverage in the Pacific Time Zone; The base salary range for this role’s listed level is currently for residents of the United States only