Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
We’re looking for a Talent Operations Manager to own the systems, data, and operating rhythm behind how Render hires. You’ll architect our ATS, build the reporting that Talent and hiring teams rely on, and lead process changes that help us scale without losing quality.
You’ll work closely with recruiters, recruiting coordinators, hiring managers, People leaders, and external partners. You’ll make sure our hiring data can answer the questions teams need to make better decisions.
This is a high-leverage role for someone who likes turning messy, fast-moving work into clear operating systems. You’ll help us reduce process drift, improve the candidate experience, keep hiring data trustworthy, and give the team better visibility into what is working, what is blocked, and where we need to adjust.
We value people who are practical, systems-minded, and steady when the work gets complex. The right person can zoom out to design how the system should work, then zoom in to improve the field, report, access role, or automation that is slowing the team down.
WHAT YOU’LL DO
- Architect how our ATS works across custom fields, access roles, interview plans, feedback forms, automations, integrations, and reporting foundations
- Own the reporting layer for Talent leadership and hiring teams, including dashboards, ad hoc reporting, metric definitions, and visibility into hiring plan progress
- Keep hiring data accurate and reconciled across the ATS, the hiring plan, and downstream systems so decisions get made on numbers people trust
- Partner with People on job architecture, leveling, and offer consistency, and keep the ATS and People systems aligned as roles and plans change
- Partner with Finance on hiring plan reconciliation and the reporting leadership uses to see where the plan stands
- Turn recurring Talent Operations requests into better systems: identify patterns, improve workflows, automate repeatable work, and make the right processes self-serve
- Evaluate, procure, implement, and manage tools for sourcing, scheduling, reporting, and recruiting operations
- Own how our systems connect, including scoping, testing, and maintaining API-based reporting, integrations, and automations that reduce manual work for recruiters and coordinators
- Lead process rollouts with clear documentation, training, adoption checks, and follow-through so changes stick
WHAT WE’RE LOOKING FOR
- 5+ years in recruiting, recruiting operations, talent operations, people systems, or a similar systems and data role in a high-growth environment
- Deep ATS expertise, with Ashby strongly preferred. You can design how the system should work, not just maintain it, across custom fields, access roles, interview plans, automations, integrations, and reporting foundations
- Strong analytical skills. You can take a vague question, decide what data would answer it, and build the report yourself
- Proficient in Google Sheets or Excel. You can pull data together from multiple sources and turn the result into a case a cross-functional partner can follow
- Experience owning data integrity across an ATS and the systems around it, including reconciling against a hiring plan or another source of truth
- Strong program and change management skills. You can roll out a new process, teach it, measure adoption, and keep the team aligned
- Clear written communication, strong documentation habits, high attention to detail, and good judgment in a fast-moving environment
NICE-TO-HAVES
- Experience building or scaling a recruiting operations function at a post-Series B/C company
- Experience supporting technical recruiting teams or high-volume engineering hiring
- Hands-on experience with the Ashby API or ATS-based reporting
- Exposure to headcount planning or headcount management systems
- AI fluency, with good judgment about where AI helps, where it adds risk, and what checks are needed before others rely on the output
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
You’ll build the systems that let any knowledge worker leverage fast, scalable databases without having to become a DBA.
You’ll be a hands-on technical leader, helping set the architectural direction and roadmap as we take a new product from early alpha to general availability. You’ll work directly with early customers to shape foundational technical and product decisions. Then, together, we’ll work on scaling as adoption and workloads grow.
This is a backend-leaning role with work spanning the stack. You might build the systems that provision and manage a fleet of customer Postgres instances, design how user-defined schemas evolve safely, or make complex queries execute efficiently. You’ll also follow those systems into the product: improving how a table loads, how users understand a slow operation, or how an agent safely works with their data.
You’ll help shape the architecture and the product together. Some problems call for a better abstraction, others for a better default, and others for rethinking what we ask the user to do in the first place. You’ll work with teammates and customers to find those answers, ship practical solutions, and evolve them as usage grows.
Our stack includes Postgres, Go, TypeScript, Node.js, and React.
ABOUT THE TEAM:
The people who understand a business best aren’t always the people who can build its software. A support lead knows how tickets should be triaged. An operations manager knows how inventory should move. But turning that knowledge into a reliable system often means finding an engineer, provisioning a database, and building an application.
We’re building database infrastructure for everyone else. We want everyday knowledge workers to bring their data into Notion, connect it, and build workflows around it. And do so with the power of a real database (Postgres!) and the approachability of a tool they already know.
AI agents make that opportunity even bigger: helping people build and operate systems they couldn’t have created on their own.
For our team, this is much more than putting a friendly interface on Postgres. It means making hard database problems disappear from the user’s workflow without sacrificing correctness, performance, or flexibility. How do you let someone reshape a live database as easily as editing a document? Make the right indexes exist without asking someone to become a DBA? Let a weekend experiment grow into a company’s system of record without anyone having to rearchitect it?
WHAT YOU'LL ACHIEVE:
- Take a new product from alpha to general availability. Work with early customers to understand what matters, iterate on feedback, and help shape what we ship.
- Make real customer workloads fast. Improve query execution, indexing, and client data loading so performance holds up as datasets grow and workflows become more demanding.
- Build systems businesses can trust with their data. Make schema changes, concurrent writes, permissions, and recovery reliable enough for customers to build essential workflows on top.
- Make powerful capabilities approachable. Turn database provisioning, migrations, and indexes into a reliable, easy-to-use product experience that gives people the power of a database without the burden of managing one.
- Build for the customers who come next. Automate database provisioning and fleet operations, strengthen observability, and evolve the architecture so we can serve many, many customers.
SKILLS YOU'LL NEED TO BRING:
- Production relational database experience (e.g., Postgres or MySQL). You’ve made decisions about schemas and indexes, analyzed database performance, and debugged issues involving transactions, locking, or concurrency. Your experience goes beyond accessing a database through an ORM.
- Engineering experience and technical leadership. You bring 10+ years of experience building and operating production software, with a track record of setting technical direction and leading complex, cross-team initiatives from concept through delivery. You identify the most important problems to solve, turn ambiguous goals into a technical strategy, and align engineers and partner teams around a practical plan. You stay hands-on while helping others make better decisions through design reviews, mentorship, and clear technical guidance.
- Strong backend engineering fundamentals. You’ve built services that need to remain correct under concurrency and failure. You can reason about retries, partial failures, consistency, and the trade-offs involved in reliable reads and writes.
- A systematic approach to performance. You use query plans, traces, profiles, and experiments to find bottlenecks and verify improvements. You’re willing to follow a problem across storage, services, and client code rather than stopping at a team boundary.
- Product judgment. You’re interested in who will use what you build, not just how it works. You can turn a customer’s problem into a technical approach and recognize when a better default or simpler workflow would solve it more effectively.
- Willingness to work across the stack. You bring backend depth, but you’re comfortable learning unfamiliar systems and working in client code when that’s what delivering a good experience requires.
- Fluency with AI-assisted engineering. You use AI to accelerate exploration, implementation, and testing while taking responsibility for understanding and validating the result.
NICE TO HAVES:
- Experience managing fleets of databases or building database platforms, including provisioning, upgrades, backups, and recovery.
- Deep Postgres expertise, such as advanced query optimization, performance tuning, or workload isolation for large datasets and high-concurrency workloads.
- Experience building query layers, sync engines, change-data-capture pipelines, permission systems, or other reusable data abstractions.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $234,000 – $352,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
This is an opportunity to serve as a key partner and advisor on Notion’s Business Operations team, working primarily with our Engineering, Product, & Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you’ll work hand-in-hand with leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business.
This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Build trusted relationships with cross-functional leaders to define and implement strategy across all Notion products, driving increased value to our users and our business
- Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building detailed business cases and quantitative models that will inform and influence our approach
- Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
- Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
- Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations
- Create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them
SKILLS YOU'LL BRING
- 5+ years of strategy experience, including 2+ years of experience in management consulting or a related field
- Excellent quantitative and financial modeling skills, with the attention to detail and quality bar required for decisions that affect products and the business
- Outstanding executive-level written and verbal communication skills; can operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision
- Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too
- Hands-on fluency with modern AI tools such as Notion AI, Claude, ChatGPT, or similar; you actively experiment with new models and workflows and use judgment to apply them responsibly
- Data self-sufficiency, including working knowledge of SQL and the ability to access, assess, and synthesize relevant data without relying on outside support
- Comfort working in a high-growth, constantly changing environment with passion and enthusiasm
NICE TO HAVES
- Prior experience in strategy and operations in B2B SaaS businesses
- Experience with pricing & packaging, especially for AI products
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $150,000 - $175,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We make sure every employee can do their best work without friction. We're hiring an IT Operations Engineer to develop our global asset management and hardware lifecycle program across our offices in San Francisco, New York, Seattle, London, Dublin and Sydney. You will bring program expertise to how we track hardware as inventory through its whole life: procurement and receiving, the inventory of record, assignment, refresh, collection and recovery, e-waste and secure disposal, and reseller relationships, iterating and scaling practices as we mature. The same person runs day-to-day operations for our corporate mobile program in addition to expertise in management of laptop and workstation lifecycle operations.
You'll partner with several teams within the IT, Security and business operations organizations: IT Hardware Ops runs procurement, fleet logistics, onboarding and offboarding, the storage room, and physical intake. The Endpoint pod owns MDM, device policy and enrollment. Finance owns the budget and vendor contracts. Hardware requests that come through the IT Support queue land with the IT Support team, and you'll help define how they are handled.
Responsibilities
Strategy and Tooling
Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it
Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access
Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process
Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship
Inventory and Assignment
Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it
Run audits of who-has-what and reconcile physical counts against the system of record
Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments
Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels
Procurement and Refresh
Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar
Build out the refresh calendar and advance it across offices
Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up
Collection, E-waste and Disposal
Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them
Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate
Handle equipment under legal hold or other chain-of-custody requirements
BPO and Contingent Fleet
Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors
Corporate Mobile
Run day-to-day operations for the corporate mobile program and write its runbook
Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet
Automation
Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools)
You may be a good fit if you
Have implemented an asset management and lifecycle program for a multi-office fleet, not only run one: taken it from spreadsheets or nothing to a system of record and defined the processes around it (procurement, inventory, assignment, refresh, collection and disposal), ideally in a fast-paced or high-growth environment
Have selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
Have run an e-waste or secure disposal program with certified partners and chain-of-custody records
Have managed reseller or vendor relationships for hardware purchasing and asset disposal
Write things down: runbooks, how-to guides and knowledge base articles
Recognize when a request reaches past this role and route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance
Strong candidates may also
Have supported a corporate mobile program or carrier account
Have basic scripting experience (Bash or Python) for inventory or reporting automation
Have experience using AI tools to improve personal or team productivity
Have been the hands-on asset contact for an ISO 27001 or SOC 2 audit: pulled extracts from the register, produced disposal certificates and evidence of returned assets
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The
Reddit Consumer Engineering
organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit.
This centralized role hires across several high-impact consumer teams, including:
Core Product & Feeds:
Home Experience, Recommendations & Content Discovery, Content Contribution
Community & Presence:
Reddit Pro, Youth Experience & Teen Safety, Creator Tools
Growth & Engagement:
Authentication, Notifications, Social Sharing, SEO, Onboarding.
Monetization & Conversion:
Paid User Acquisition, Conversion Funnel Optimization
Identity & Security:
Account Management, Trust & Safety
What You’ll Do
Cross-Functional Product Architecture:
Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions.
End-to-End Delivery:
Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability.
Metrics & Experimentation-Led Engineering:
Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions.
API & System Performance:
Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance.
Technical Rigor & Modern Tooling:
Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently.
Who You Are
User-Centric Mindset:
An advocate for the user with an intuitive feel for product usability, interaction design, social dynamics, and user growth loops. You care deeply about
why
a feature is being built and its impact on the end user.
Data-Informed & Hypothesis-Driven:
Comfortable working alongside Data Scientists and PMs to design experiments, establish core performance metrics, and iterate quickly based on real-time feedback.
Technical Rigor at Scale:
5+ years of hands-on backend development experience building and operating large-scale distributed serving systems in high-concurrency environments.
Bias for Action:
Self-directed, innovative, and comfortable navigating ambiguity in fast-paced product environments where balancing velocity with system reliability is essential.
Collaborative Communicator:
Outstanding communication skills with a track record of driving cross-functional alignment in fully remote or hybrid team environments.
Technical Qualifications
Languages:
Proficiency in modern backend languages such as
Go
or
Python
(or Java, Kotlin, Rust, C++).
API Design:
Expertise in designing and maintaining scalable, maintainable APIs using
GraphQL
,
REST
, or
gRPC
for native mobile and web applications.
Data & Caching:
Experience with high-throughput caching layers and distributed datastores (e.g.,
Redis
,
Cassandra
,
PostgreSQL
).
Modern Workflows:
Experience or interest in using AI-assisted engineering tools to accelerate development workflows.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$190,000
—
$267,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: New York, NY, United States
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
We’re hiring a Senior Principal Software Engineer to own the technical strategy and architecture for the Fanatics Betting and Gaming engineering team, driving the design and development of a highly scalable, fault-tolerant online platform. You'll work on critical areas such as Betting and Gaming market integration, risk management, tooling and other mobile/backed systems that deliver seamless customer experiences.. This leader will drive complex cross-team initiatives, establish scalable technical patterns, improve reliability and operational excellence, and partner across Engineering, Product, and Security to ensure our most critical services are reusable, compliant, high-performing, and built to support rapid innovation.
Responsibilities
Set the technical direction for driving the design and development of a highly scalable, fault-tolerant online Betting and Gaming platform. You'll work on critical areas such as sportsbook market integration, risk management, tooling and other backed systems that deliver seamless customer experiences..
Lead architecture for critical, cross-cutting systems, ensuring solutions are scalable, resilient, secure, and built for long-term reuse.
Partner with Engineering, Product, and Platform leaders to shape priorities, sequencing, and technical trade-offs across multiple teams and domains.
Drive the design and execution of the organization’s most complex technical initiatives, especially those spanning teams, systems, and regulatory constraints.
Establish and elevate engineering standards, design principles, and review practices that improve quality, maintainability, and operational readiness.
Identify and resolve systemic technical risks, performance bottlenecks, and architectural contention, guiding teams toward pragmatic, durable solutions.
Mentor senior engineers and influence technical decision-making across the organization, serving as a trusted technical leader to executives and cross-functional stakeholders.
Required Qualifications
15+ years of software engineering experience, with deep expertise in backend and distributed systems.
Proven ability to set technical direction and influence architecture across multiple teams or domains.
Outstanding system design and architectural judgment, especially in complex, high-scale environments.
Deep experience building secure, reliable, and performant production systems.
Track record of leading large, cross-cutting technical initiatives from design through adoption.
Strong engineering judgment across scalability, operability, maintainability, and technical trade-offs.
Experience building platforms, services, or frameworks that create leverage across an engineering organization.
Excellent communicator with the ability to influence at both the technical and executive level
Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team-building activities
Preferred Qualifications
Experience in one or more core platform domains such as identity and account systems, payments and transactions, loyalty and promotions, platform engineering, or developer productivity.
Experience with mobile cross-platform technologies eg Kotlin Multiplatform
Experience thriving in fast-paced, high-growth startup environments.
If you possess some of these qualifications but not all of them, we still encourage you to apply!
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$230,000
—
$330,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: European Union
Workplace: Remote
ABOUT PLAYSON
Playson builds premium casino games and platform solutions for operators worldwide. Our products reach millions of players across regulated markets, and we ship frequently - which means our certification and compliance evidence has to be as well-engineered as the games themselves.
We are hiring a Software Developer, Compliance, to own that engineering: a pipeline that lets us ship faster and safer, and a defence of the platform and the games that holds up in front of a lab, an ISO assessor, and a future SOC 2 auditor.
About the role
You are a software developer sitting inside compliance. You will build and continuously evolve a secure compliance pipeline so we can ship games and platform changes faster and safer - and you will be the technical person who defends what we shipped when an auditor, a certification lab, or a regulator asks.
The scope is not games alone. You will stand in front of game certification labs, and you will also defend the platform: ISO certification of our systems and the evidence work that leads into a future SOC 2 audit. In every case, the job is the same. You produce the proof. You walk the auditor through it. You answer the question that was asked, with the evidence that was requested, and you stop there.
You will own the technical side of game certification. You take a game math package from the review channel to the lab, you produce the evidence the lab needs - build hashes, PAR sheets, configuration snapshots, version manifests - and you answer the lab's technical questions yourself, without a developer sitting next to you. When a certificate comes back, you are the person who confirms every deficiency is closed before the game is allowed past the pre-release gate.
Between lab submissions, you treat the pipeline as a product. Manual evidence collection, one-off screenshots, and tribal knowledge are the things you replace. You automate controls, tighten the audit trail, and shorten the path from "ready to ship" to "ready to show an auditor" without weakening the bar. Faster and safer at the same time is the point of this role - not one at the expense of the other.
WHAT WE'RE LOOKING FOR
- You are a developer first. 3+ years writing production code, comfortable reading someone else's codebase and forming your own opinion about what it does. You are not a documentation coordinator who learned some technical words
- Strong Node.js and TypeScript. Our game math packages, engine integration, rules and bets migrations, test suites, and compliance automation are all JavaScript-side. You will read game math code and verify that what it does matches what we told the lab it does - and you will write the tooling that makes that check repeatable
- You know what it takes to build certified products. You have worked for an iGaming game provider, a lottery, or another business where products require certification. You understand how that shapes development, testing, and releases, and why the code and supporting evidence need to stay aligned.
- You build pipelines, not checklists. You have taken a manual, high-stakes process and turned it into something engineered: automated evidence, versioned artefacts, gates that fail closed
- You can read data and write queries. SQL against a production analytics store, log investigation, understanding a metrics pipeline well enough to tell a real control failure from a broken dashboard
- Composure in front of an auditor. In a lab session, an ISO assessment, or a future SOC 2 walkthrough, you answer the question that was asked with the evidence that was requested. You communicate with auditors and certification labs precisely and factually. You provide complete evidence for the question or control being assessed, avoid speculation, and escalate regulatory interpretations to the Head of Compliance
- You know where your authority ends. When a question moves from technical fact to regulatory interpretation or commercial consequence, you route it to the Head of Compliance instead of improvising
- You write clearly and permanently. Compliance evidence is read years later by people who were not in the room. Your documentation has to survive that
- You are comfortable saying no. You will be the person telling a squad, under release pressure, that their change does not pass the gate. That conversation needs to be calm, specific, and final
- Precise by temperament. You check the version number rather than remembering it. You are not bored by an audit trail
NICE TO HAVE
- Direct dealings with a certification lab (GLI, BMM, eCOGRA, iTech Labs, or similar) or a gaming regulator
- Hands-on evidence work for ISO 27001, SOC 2, or an equivalent information-security audit
- Understanding of RNG, RTP mathematics, and how statistical certification evidence is produced
- Familiarity with multi-jurisdiction licensing (UKGC, MGA, and regulated EU and LatAm markets)
- Observability and alerting tooling - Datadog or equivalent, including building automation on top of it rather than just reading dashboards
- Experience with change-management controls, audit trails, and segregation-of-duties models
- Incident response experience, particularly where the incident had a regulatory or audit dimension
WHAT YOU CAN EXPECT ON THIS ROLE
- A role with real authority: you hold gate sign-off, and a release does not go past you without it
- Genuine engineering work - you own the compliance pipeline as a product, not a pile of checklists with a technical title
- Direct exposure to certification labs, ISO assessors, and the path to SOC 2 - rare and portable experience
- Close collaboration with math, QA, platform, and SRE across games and the platform
- A compliance function that is being built up deliberately, with room to shape how it works
WHAT WE OFFER
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
- International Exposure
- Regular Company Events
*Benefits may vary depending on location and contractual agreement
Join us today!
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview
We are seeking a Senior Localisation Quality Engineer, a highly skilled and innovative individual who brings together design-phase product thinking, software engineering expertise, localisation awareness, and technical problem solving.
The role builds on the core responsibilities of a Senior Localisation QA Engineer, combining strong localization quality expertise with software engineering, automation, and earlier involvement in the product design and development lifecycle.
This role is ideal for someone who has worked closely with design teams in Figma, has experience reviewing and validating designs before implementation, understands how localisation impacts product and UI design, and can build scalable technical solutions to improve quality across the product lifecycle. You will partner with design, engineering, product, and localisation teams to identify risks early, improve design quality and localisation readiness, and create tools, systems, and solutions that enable faster and smarter delivery.
Rather than focusing only on post-implementation testing, this role emphasises early engagement in the design phase, including reviewing Figma files, prototypes, design systems, user flows, and content structures to ensure they are scalable, testable, and ready for localisation across languages and regions. You will also contribute as a hands-on engineer, building software, automation, integrations, and AI-driven solutions such as agents, assistants, or plugins that improve workflows, validation, and quality decision-making.
The ideal candidate combines strong software development skills, experience working with design systems and Figma-based workflows, practical understanding of localisation and internationalisation, and hands-on interest in engineering solutions to product and quality challenges.
Responsibilities
Design Systems, Figma & Early Product Quality
- Partner with designers, product managers, engineers, and the wider Localisation team to help identify localisation risks early in the design phase.
- Support the Localisation team by reviewing Figma designs and providing technical and design expertise to improve localisation readiness before implementation.
- Help the Localisation team identify and address design risks such as text expansion, truncation, layout issues, bidirectional languages, locale-aware components, and cross-market scalability.
- .Build and improve tools, automation, and processes that enable Localisation QA to identify issues earlier and at scale, including automated design and content validation, screenshot capture, localisation readiness checks, and quality validation across languages and regions.
- Work with the wider Localisation team to define best practices and guidance that help designers and engineers create products that are ready for localisation from the start.
- Collaborate with design teams on design systems, UI patterns, and content structures to improve quality and reduce downstream issues before code is written.
- Help define quality expectations, localisation considerations, and implementation guidance directly from design artefacts and product requirements.
Localisation Quality & Testing
- Perform hands-on Localisation QA testing across multiple languages, platforms, products, and regions, including linguistic, functional, visual, and internationalisation testing.
- Lead and support complex localisation quality initiatives, while contributing directly to day-to-day testing when needed.
- Develop and improve localisation test strategies covering linguistic, functional, visual, and internationalisation quality.
- Investigate complex localisation and internationalisation issues and work with engineering, design, product, and localisation teams to identify root causes and appropriate solutions.
- Help define localisation quality standards and ensure localisation considerations are integrated throughout the product development lifecycle, from design through implementation and release.
Software Engineering & Technical Solutions
- Design and develop software, internal tools, automation, and reusable services that improve product quality, design validation, and workflow efficiency.
- Build scalable software solutions that support validation of product experiences across design, development, and release stages.
- Contribute to codebases, frameworks, and technical infrastructure that improve quality signals, design consistency, and localisation support.
- Partner with software engineers to improve feature readiness, system testability, and quality-by-design practices.
- Integrate validation and quality workflows into modern development environments and CI/CD pipelines where appropriate.
Automation, Tooling & Process Improvement
- Identify opportunities to reduce manual work and improve localisation and product quality across design, engineering, and localisation workflows.
- Design and build tools, automation, integrations, or other technical solutions that help teams review designs, validate content, detect issues, and improve workflows.
- Choose the right technical approach for each problem, which may include traditional automation, scripts, plugins, APIs, AI/LLMs, or existing internal tools.
- Develop solutions that help identify localisation and quality issues earlier in the product lifecycle and provide faster feedback to teams.
- Prototype and test new approaches, measure their value, and develop successful solutions so they can be used by the wider Localisation team and potentially other teams.
Cross-Functional Leadership
- Act as a bridge across design, engineering, product, and localisation teams, helping align quality, scalability, and user experience goals.
- Communicate clearly with both technical and non-technical stakeholders, translating complex issues into actionable recommendations.
- Influence teams toward a shift-left, design-led quality approach.
- Contribute to planning, design reviews, implementation discussions, and release readiness with a focus on preventing issues early.
- Provide technical guidance and mentorship to members of the Localisation team, sharing engineering, automation, localisation, and quality best practices.
- Promote a culture of innovation, technical excellence, and continuous improvement.
Qualifications
Education
BS/BA in Computer Science, Engineering, Human-Computer Interaction, Design Technology, or a related field, or equivalent practical experience.
Experience
- 5+ years of experience in software engineering, design technology, quality engineering, localisation engineering, or related product development roles.
- Strong hands-on experience in software development, with the ability to build tools, systems, integrations, or automation that solve real product challenges.
- Experience working closely with design teams and Figma workflows, including reviewing designs, prototypes, component systems, and user journeys before implementation.
- Experience validating or testing Figma designs for quality, scalability, localisation readiness, and implementation feasibility.
- Practical understanding of localisation and internationalisation principles in digital products.
- Experience with localisation quality or testing across multilingual products, platforms, or regions.
- Strong programming skills in one or more languages such as Python, JavaScript, TypeScript, or Java.
- Hands-on experience building or experimenting with AI agents, plugins, copilots, or intelligent workflow tools.
- Experience with APIs, structured data, system integrations, and modern software development practices.
- Familiarity with developer collaboration tools such as GitHub, JIRA, and Confluence.
- Strong understanding of product development lifecycle, Agile methodologies, and cross-functional delivery models.
Soft Skills
Excellent written and verbal communication skills.
Strong product thinking and problem-solving ability.
Comfortable operating across design, engineering, product, and localisation domains.
Self-motivated, adaptable, and effective in a fast-paced environment.
Strong organisational and stakeholder management skills.
Desired qualifications
Experience with Figma design systems, component libraries, and design-to-development workflows.
Experience creating or contributing to Figma plugins, design validation tools, or workflow extensions.
Experience building AI agents, assistants, or plugins for design, engineering, content, or localisation use cases.
Experience influencing product quality earlier in the lifecycle through design review and engineering collaboration.
Familiarity with multilingual product development, translation workflows, or international launch readiness.
Experience in video games, consumer technology, digital entertainment, or large-scale product environments.
Fluency in one or more non-English languages is a plus.
What We Offer
The opportunity to shape next-generation quality, localisation, and design-to-development practices.
A dynamic and inclusive workplace where technical excellence, collaboration, and global impact thrive.
Competitive compensation, performance bonuses, and comprehensive benefits.
Career growth opportunities in a forward-looking engineering environment focused on quality, localisation, automation, intelligent systems, and early product excellence.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
Meet the team 👥
Here at Cleo, we have ~45 ML engineers ✨ They are the builders behind the AI that powers our product. They design experiments, create models that personalise financial insights, deploy fraud detection systems and scale our conversational AI, making sure that what we build genuinely helps people feel better about their money. From shaping product features and building the models that personalise our users' money journeys, to tackling fraud, scaling our systems and giving leaders the insights they need, our data team is at the heart of it all.
About the role ✍️
We're hiring a Machine Learning Tech Lead to take on technical leadership and ownership of the Payments Intelligence team, managing a team of circa 4 MLEs. This team is responsible for optimising Cleo's payments systems - covering both credit collections and subscription retention - a workstream with a direct impact on the company's financial performance. You'll work closely with your cross-functional squad to understand business issues, then use your ML engineering skills to deploy best-in-class models that move the bottom line.
- Lead and manage a team of 4 MLEs
- Deploy machine learning models into production - classifiers, payments recommendation systems, and any other model that can have impact, typically working with tabular data rather than language models
- Collaborate with product managers, backend engineers, and analysts, playing an active role in planning and sequencing work for the squad
- Work closely with engineers to make sure the right data is collected to build future machine learning models
What we're looking for 🕵
- At least 5 years of experience in data science, ML engineering, or related roles
- At least 1 year of management experience, ideally of a small team
- Ability to write production-quality Python code
- Experience deploying machine learning models into production
- Track record in payments, pricing, risk decisioning, or other business process optimisation problems
- Comfortable with complexity, and developing a holistic understanding of a system in order to propose and build solutions
- A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
- Nice to have: experience with credit collections
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Vancouver, British Columbia
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Senior Partner Success Manager
at Via, you will be the face and voice of Via for our partners, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. This is a high-impact individual contributor role for someone ready to take full ownership of a strategic portfolio — working alongside talented, collaborative people who are passionate about making a real
impact
for the people who depend on public transit every day.
About the Role:
Own the success of advanced transportation systems across a portfolio of partners, serving as the primary point of contact for executive city and agency leadership and operating with a high degree of autonomy
Act as a trusted advisor and consultant to partners, translating their ideas and community needs into revenue opportunities and driving decisions that improve service outcomes
Build deep, long-term relationships with partners by identifying pain points, delivering solutions, and proactively recognizing opportunities for service growth and revenue generation
Lead the analysis of daily, weekly, and long-term service performance data, turning complex datasets into clear strategic decisions that improve quality, efficiency, and growth
Independently lead multi-year and complex contract renewals and service expansions, managing high-stakes negotiations with senior stakeholders to increase year-on-year revenue
Champion new products and capabilities internally, advocating for partners to facilitate the expansion of each partner's service size and scope
About You:
7+ years of relevant work experience in a client-facing role, with a track record of managing senior stakeholder relationships independently in consulting, customer success, or a high-growth company
Fluency in French and English is required for frequent client interaction.
Quantitatively inclined and data savvy; you don't just draw conclusions from complex data sets, you use them to drive strategic decisions and influence partners and internal teams alike
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust
A reliable, motivated self-starter who doesn't just thrive in fast-paced environments but helps shape the way things are done within them
An empathetic team player who takes pride in elevating those around them, and views success as a collective effort
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $145,000-$165,000 CAD
Comprehensive health, dental, and vision coverage with
100% company-paid premiums
starting on your first day of work.
A
Group RRSP & DPSP
with a company match.
Standard and extended job-protected
parental leave
options, with company-paid health benefits fully maintained during your leave
Additional wellness benefits
(including 24/7 virtual medicine, mental health practitioner coverage, EAP, and other wellness perks)
20 days of paid time off (PTO)
annually, plus paid provincial statutory holidays
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Location: Bulgaria, Poland
Design, build, and optimize enterprise-grade solutions across a Salesforce ecosystem. Own end-to-end technical delivery: from detailed solution design and scalable development to deployment, integration enhancements, and production support, while continuously improving existing functionality as business needs evolve.
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Analyze and validate business, functional, and technical requirements to define effective solution approaches
Provide technical guidance and mentorship to team members, ensuring adherence to Salesforce best practices and CCC-approved design standards
Design, build, and deploy high-performance, scalable solutions across the Salesforce ecosystem
Collaborate with Salesforce developers, ETL teams, Business Analysts, and cross-functional partners to deliver cohesive end-to-end solutions
Evaluate existing systems to identify improvement opportunities and recommend changes that align with business objectives
Troubleshoot and resolve complex system issues, performing detailed root-cause analysis and driving timely resolution
Assess requirements and provide recommendations on scope, development effort, and technical feasibility
Research, evaluate, and introduce new tools, technologies, and best practices to continuously enhance solution quality
Perform architecture, design, and code reviews to ensure maintainable and scalable implementations
Participate in sprint planning, project planning, release coordination, and Agile ceremonies
Provide regular updates during daily Scrum meetings and status reporting
What You Bring
Extensive hands-on Salesforce development experience with strong proficiency in core platform capabilities
Preferred certifications: Platform Developer I & II, Administrator, Advanced Administrator, Sales Cloud, and Service Cloud
Deep expertise in Sales Cloud, Service Cloud, and overall platform architecture—including data modeling, security, and automation frameworks
Advanced experience with Apex triggers, Apex classes, Lightning Web Components (LWC), Aura components, Visualforce, Batch Apex, Queueable Apex, Flows, and REST/SOAP integrations (JSON & XML)
Strong troubleshooting skills with the ability to diagnose and resolve production issues including automation failures, Apex exceptions, and integration errors
Thorough understanding of Force.com framework, governor limits, integration patterns, and Salesforce design best practices
Comprehensive knowledge of Salesforce security/sharing models, custom object/field configuration, data management, workflows, validation rules, page layouts, and integration troubleshooting
English Language
Upper-Intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Задачи:
— Управление командами Data Analysts и Data Scientists, распределение задач, развитие экспертизы и формирование рабочих процессов.
— Формирование и развитие data-driven стратегии направления Soft Collection.
— Анализ поведения клиентов и эффективности стратегий коммуникации с клиентами.
— Разработка и внедрение ML-моделей для прогнозирования вероятности платежа, сегментации клиентов, определения оптимального канала и времени коммуникации, приоритизации клиентов и оценки эффективности стратегий collection.
— Разработка стратегий Decisioning / treatment для определения кому, когда и каким способом осуществлять коммуникацию.
— Проведение A/B-тестов и uplift-исследований, оценка причинно-следственного воздействия стратегий взыскания.
— Развитие системы KPI и метрик направления: cure rate, roll rate, recovery rate, collection rate, cost-to-collect, ROI и других бизнес-метрик.
— Создание аналитических витрин, дашбордов и систем мониторинга эффективности стратегий и моделей.
— Взаимодействие с бизнесом, Collection, Risk, IT, Data Engineering и другими подразделениями.
— Преобразование бизнес-задач в аналитические и ML-задачи, обеспечение внедрения в production.
— Ответственность за качество моделей, мониторинг производительности и регулярный пересмотр стратегий.
— Развитие культуры experimentation и принятия решений на основе данных.
Требования:
— Уверенное владение Python: pandas, numpy, sklearn и ML-библиотеки.
— Продвинутый уровень SQL.
— Хорошее понимание статистики, ML и методов оценки моделей.
— Опыт в A/B-тестах, propensity-моделях, классификации, сегментации и прогнозировании.
— Знание банковских/финансовых метрик и кредитных процессов — большой плюс.
— Опыт работы с большими данными и распределёнными вычислениями — преимущество.
— Опыт разработки аналитических решений и ML-моделей от постановки задачи до внедрения в production.
— Понимание принципов MLOps и мониторинга моделей — преимущество.
— Опыт работы с BI-инструментами и созданием управленческих дашбордов.
— Опыт управления командами аналитиков / Data Scientists или техническое лидерство.
— Умение самостоятельно формировать roadmap направления.
— Сильные коммуникативные навыки и умение говорить на языке бизнеса и финансовых результатов.
— Умение декомпозировать сложные задачи и расставлять приоритеты.
— Ориентация не только на качество аналитики или моделей, но и на бизнес-эффект.
— Способность развивать сотрудников и повышать профессиональный уровень команды.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Head of Sales & Partnerships to lead the next phase of OKX's growth in Australia. This is a leadership role: you will build and lead our sales and partnerships function to win customers, grow trading volume and deliver revenue in the Australian market.
You will have direct impact and responsibility for business metrics including revenue, AUM and growth in key customer segments. That means generating a robust pipeline, closing deals, signing partnerships, and leading a team that turns opportunities into trading activity. As part of a global exchange, you will also connect our global capabilities with the needs of the Australian market, working closely with local and global Product, Marketing, Growth, Operations, Legal & Compliance to make sure commercial priorities turn into strong execution.
This is a builder role. We are looking for a hands-on seller and sales leader, comfortable building the sales playbook, opening doors, closing deals and building the team required to scale.
What You’ll Be Doing
Own the Australian Sales Plan & Revenue Targets
Responsibility for Australian revenue and trading volume targets, with clear accountability for pipeline, forecast and delivery.
Identify and prioritise the highest-value customer segments and accounts.
Set clear KPIs and operating rhythms (pipeline reviews, forecasting, win/loss analysis), and adjust focus based on results.
Build and Lead the Sales Team
Develop and execute strategies to accelerate customer acquisition, activation, engagement, retention and trading activity.
Identify opportunities to strengthen OKX's positioning and competitive differences in Australia.
Build scalable commercial models and growth channels rather than relying solely on short-term campaigns or individual relationships.
Work closely with Marketing, Product and Growth teams to improve customer journeys, propositions and conversion across the funnel.
Lead Go-to-Market Strategy & Execution
Coach and lead a high-performing sales team in Australia, with clear targets and incentives.
Build a repeatable sales process: prospecting, qualification, closing and account management.
Drive customer acquisition, activation and retention through direct sales and account management.
Feed market and competitor insight back to Product and Marketing.
Build a scalable pipeline, not one that depends on a few individual relationships.
Win and Grow Key Accounts
Personally support with closing high-value customers, including institutional and VIP/high-net-worth clients.
Work with Operations, Product and Marketing to tailor propositions for each segment - including localisations of products and segment specific campaigns.
Develop
Strategic Partnerships
& Distribution
Originate, negotiate and close strategic partnerships that materially accelerate OKX's growth in Australia.
Explore new distribution channels (fintech, payments, brokerage, wealth, exchanges and other platforms) beyond traditional crypto acquisition.
Own partner relationships after signing and track the revenue from each.
Navigate a Global and Regulated Environment
Partner closely with Compliance, Legal and Risk teams to ensure commercial strategies and market initiatives are developed within applicable regulatory requirements.
What We Look For In You
8+ years in sales, business development or partnerships, including experience leading a sales team.
Proven track record of meeting or exceeding revenue or sales targets, and of building or scaling a sales function, ideally within crypto, fintech, trading, brokerage, financial services or another competitive, regulated business.
Demonstrated ability to deliver measurable results: revenue, trading volume, new customers won and AUM.
Strong understanding of the Australian market, including local customer behaviour, competitors and growth opportunities.
Hands-on seller who can still lead from the front.
Proven experience closing complex, high-value deals with multiple stakeholders.
Demonstrated ability to originate and negotiate strategic partnerships and commercial arrangements.
Comfortable using CRM and pipeline data to forecast and manage performance.
Excellent communication, negotiation and stakeholder-management skills, including the ability to influence senior stakeholders in a global matrix organisation.
Comfortable in an entrepreneurial, fast-moving environment where leaders are expected to build rather than simply manage.
Genuine interest in blockchain technology, digital assets and the evolution of financial markets.
Nice-To-Haves
Existing book of clients or partners in Australia's crypto, fintech, institutional or payments ecosystem
Experience at a crypto exchange or platform, or other regulated financial services business
Understanding of crypto trading products, customer segments and market structure.
Experience in trading, brokerage, derivatives or other transaction-driven businesses where success is measured by customer trading activity and AUM.
Experience working across global and cross-cultural teams.
Familiarity with Australia's regulatory environment for digital assets and financial services.
Degree in Business, Finance, Economics or a related discipline.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Europe
Workplace: Remote
As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured.
You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems.
WHAT YOU'LL DO HERE
- Build features end to end, from a design you write within the team's existing approach through production rollout.
- Write database migrations that follow the team's patterns for schema compatibility and safe upgrades.
- Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing.
- Build features that keep enterprise deployments secure, following the team's security practices.
- Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd.
- Help resolve backend issues surfaced by Coder operators and administrators.
- Document the features you build so a reviewer and the next engineer do not have to decode them.
- Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation.
WHAT WE'RE LOOKING FOR
- 2+ years of professional software engineering experience.
- Professional experience writing and shipping Go.
- Working understanding of Go's concurrency model, including goroutines, channels, and the sync package.
- Comfortable with SQL, schema changes, and writing migrations.
- Strong verbal and written communication skills, including surfacing blockers and uncertainty early.
- Solid debugging skills and the persistence to work a problem, and to escalate early when stuck.
- A self-motivated, analytical engineer who enjoys difficult technical challenges.
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience investigating performance under real-world load, including debugging race conditions.
- Experience with observability, audit, or security features in an enterprise product.
- Experience with major cloud providers, Kubernetes, and container orchestration.
- Experience building or operating distributed systems at a meaningful scale.
- Curiosity about the latest developer tooling.
OUR TECH STACK
- Backend: Go, Postgres, Kubernetes, gRPC
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
- General: GitHub, Slack, Discord, Notion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: India
Job Title: Accounting Specialist
Employment Type: 1 year
(Contract with a possibility extension)
Location :
Remote
Position Level:
At least 1 year of experience
About the Role
As an Accounting Specialist, you'll support day-to-day accounting operations with a focus on billing, accounts receivable, reconciliations, and recordkeeping. You'll work remotely with a structured process, clear expectations, and support from experienced teams.
This role is ideal if you like order, systems, and knowing your work directly supports business success.
What You'll Be Doing
Billing & Accounts Receivable
Create and send customer invoices accurately and on time
Track outstanding payments and follow up on overdue accounts
Help ensure receivables are collected in a timely manner
Accounting & Recordkeeping
Enter invoices, payments, and expenses into QuickBooks
Record cash receipts and disbursements accurately
Keep financial records organized and up to date
Reconciliations & Reporting Support
Perform monthly bank reconciliations
Reconcile accounts regularly to ensure accuracy
Support audits and basic financial reporting tasks
Team & Admin Support
Provide approved financial information to external accountants
Maintain a clean and organized accounting filing system
Support management with basic clerical or accounting tasks
Assist with other accounting-related responsibilities as needed
What We're Looking For
At least 1 year of experience in accounting or accounts receivable
Experience using QuickBooks
Proficient in Excel
Good written and spoken English communication skills
Detail-oriented, organized, and reliable
Comfortable working remotely and managing routine tasks independently
Ready to Apply?
If you're detail-driven, comfortable with accounting tools, and looking for a stable remote role supporting U.S. businesses, we'd love to hear from you.
At H!KINEX, you'll find a remote-first, growth-focused environment where your work is valued, expectations are clear, and consistency is appreciated.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Operational Framework & SOP Ownership:
Own the end-to-end SOP architecture for Payment Risk Operations - including risk investigation and case review SOPs, and the framework design for risk-related dispute and chargeback flows - ensuring the operating model scales to support new business lines such as OKX Pay and OKX Card.
Human-AI Collaborative Workflow:
Design and continuously optimize the human-in-the-loop operating model, defining how AI agents and human reviewers divide work, hand off, and escalate - so that coverage, decision quality, and throughput all improve as automation expands.
Automation Focus:
Increase the automation percentage within risk control processes to ensure efficiency and scalability, expanding the share of cases resolved without manual intervention.
Efficiency Evaluation:
Monitor and optimize moderation efficiency metrics such as SLA, automation rate, AI coverage and agreement rate, false positive rate, and average handling time (AHT).
Cross-Department Collaboration:
Work with product, engineering, and compliance teams to integrate risk control strategies system-wide. Partner closely with the risk strategy team, who own rule and model logic, to translate strategy changes into reviewable, scalable operational workflows.
Regulatory Compliance:
Collaborate with AML/Compliance partners to ensure adherence to regulatory requirements in risk control strategies.
What We Look For In You
5+ years of product or operations strategy experience in the risk management area, familiar with risk decision engines, modeling services, and risk analytics tooling.
Proven experience designing operational frameworks and SOPs for a review or investigation function at scale - not only documenting existing processes, but architecting the workflow, decision matrices, and escalation paths behind them. Experience with AI-assisted or human-in-the-loop operations is a strong plus.
Ability to translate operational strategy into detailed product requirements, and communicate those requirements clearly to cross-functional teams - including but not limited to engineering, business, partnership, operations, and merchant tech. Comfortable working closely with engineering on system and workflow design.
Track record of owning quality and throughput outcomes for a review or investigation function — defining QA standards, calibrating reviewer decisions, and driving measurable improvement in accuracy and efficiency.
Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones.
Data oriented - identifying, defining, tracking, and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring.
Experience leading cross-functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment.
Nice to Haves
Personal trading experience or education in financial or payment risk management.
Exposure to dispute, chargeback, or representment operations at a payment provider, acquirer, or issuer.
Proficiency in Mandarin is an added bonus, as you may cross-functionally collaborate with technical colleagues who primarily speak Mandarin.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ГибридSan Francisco, California
seniorNew York
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ГибридleadUnited Kingdom (Hybrid); United Kingdom (Remote); Spain; Netherlands
seniorVancouver, British Columbia
seniorBulgaria, Poland
Mumbai
headAustralia; Sydney, New South Wales, Australia
УдалённоEurope
seniorSingapore, Singapore; Experience planning and managing review capacity, including in-house and outsourced/BPO teams, across multiple regions and time zones
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