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Location: Edinburgh, Scotland, United Kingdom; Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow—from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Role Overview As a Staff Software Engineer within our Platform team, you will help define the technical direction of the platform underpinning our exchange and trading systems. You will lead the design and evolution of our infrastructure and platform standards to support a highly available, low-latency exchange, partnering closely with exchange engineers and engineering leads to enable rapid innovation without compromising stability or security. This role requires a balance of deep hands-on software engineering, systems thinking and technical leadership. You will lead complex projects that support the exchange—from load-testing environments and mock integrations to monitoring and automated recovery. You will turn ambiguous requirements into practical designs, own delivery from ideation to production and help operate the platform as the exchange goes live. The balance of coding and infrastructure work varies by project, but you should be comfortable independently developing new software as well as improving existing systems, setting platform standards and mentoring engineers across experience levels. On the engineering side, we are pioneering the use of AI as a code collaborator. We need engineers who have moved beyond experimentation—who actively use tools like Claude Code, Cursor, or GitHub Copilot to ship production code faster while maintaining exceptional quality. Responsibilities Lead the design and development of software tools, services and automation that solve complex infrastructure, reliability and developer experience challenges. Define and evolve the architecture of highly available cloud-native infrastructure, balancing performance, reliability, security and cost as the platform grows. Set technical direction for CI/CD pipelines and developer tooling, remaining hands-on in delivering improvements to the software delivery lifecycle. Lead the development of load-testing environments and supporting software, including mock services and integrations. Establish and evolve standards for AI-augmented development, using effective prompting and validation practices to increase velocity without sacrificing code quality. Identify and mitigate AI-generated code pitfalls, such as security vulnerabilities or over-abstraction, and help teams evaluate the impact on quality and productivity. Guide the design and implementation of platform security safeguards and compliance standards to protect the integrity of the firm’s systems. Shape the system observability roadmap and lead improvements to monitoring, tracing, alerting and automated recovery. Partner with exchange, product and engineering leads to resolve architectural trade-offs, align priorities and deliver scalable platform solutions. Mentor engineers across experience levels, lead technical design discussions and raise engineering standards across teams. Participate in the on-call rotation, lead incident response for team-owned services and drive engineering improvements that prevent recurring incidents. Skills Significant experience in software, backend or platform engineering, with a track record of leading complex technical projects and delivering production software and scalable, cloud-native environments. Deep software development expertise, including the ability to independently design, build, test and deploy services or substantial tools from scratch and guide others through complex implementation decisions. Deep hands-on Kubernetes experience, including designing and operating production environments, troubleshooting complex failures, and establishing patterns for high availability and efficient scaling. Strong hands-on experience with AWS and infrastructure as code using Terraform, including making architectural decisions across complex environments. High proficiency in Java and Python; Go is a plus. You should be comfortable bridging the gap between infrastructure and application logic. Deep understanding of distributed systems and the ability to make and explain trade-offs between low latency, high availability, scalability and operational complexity. Experience shaping CI/CD and observability approaches, with hands-on knowledge of tools such as Prometheus, Grafana or Datadog. Strong proficiency in using AI collaborators such as Claude Code, Cursor or GitHub Copilot to ship production code and improve engineering workflows. Ability to evaluate AI-generated code for security gaps or architectural errors and establish rigorous testing and validation practices. Proven ability to turn ambiguous problems into a clear technical direction and deliver improvements across team boundaries, balancing immediate needs with long-term architectural health. Strong communication skills, including the ability to explain complex technical decisions, influence without formal authority and collaborate effectively with distributed engineering and product teams. Experience mentoring senior engineers and building alignment around technical standards and architectural decisions. Preferred Qualifications Experience in high-growth startup environments. Experience with financial systems, exchanges, real-money transactions or regulatory compliance. Background in designing and building internal developer platforms, tools, CLI applications or infrastructure automation services. Experience developing load-testing environments, mock services or automated recovery systems. Experience leading technical initiatives spanning multiple teams or evolving platform architecture through significant growth or change. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that visa sponsorship is not available for this position. We are open to fully remote candidates based in the United Kingdom. Remote employees may also be eligible for a home office setup stipend. #LI-Remote #LI-AL1 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Remote Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. YOUR IMPACT Help Scout has earned something most software companies never get: genuine trust. 10,000+ businesses use us because we've always believed that customer relationships are the business, and that every interaction should feel like it came from someone who cares. That trust took a decade to build, and now it's the foundation for something bigger. The support industry is changing shape. AI will take on more of the tedious work so humans can lean into the relationship part. At Help Scout, the place where that relationship actually happens is the Conversations product group, which spans two product lines. Inbox is the workspace: every channel and every conversation in one place, built for the people who spend their whole day inside it. Copilot is AI working alongside them: drafts ready to review, context at their fingertips, and the tedious parts handled so every reply is faster and better. Conversations is the most-used surface we have. This is where every user spends most of their day, so speed, reliability, and craft are the product. It's also where the rest of the platform becomes real: Agent hands conversations to humans at the right moment, customer context shows up right where the work happens, and every one of those moments either builds trust or spends it. You'll be accountable for bringing it all to life with clarity and impact. ABOUT THE ROLE You'll own the Conversations product group end to end: vision, roadmap, monetization, and results for the Inbox and Copilot product lines. You'll report to Scott Rocher, our Chief Product Officer, and you'll be accountable for the revenue growth of the group. This is a player/coach role. Inbox and Copilot are the surfaces our customers touch most, the core of the business today and the front door to everything we build next. You'll do the strategic product work on them yourself: deciding what needs to get built next, how the workspace and its AI evolve together, and where investment in craft pays off. As the group grows, you'll hire and manage a team of PMs. Note: This role is open to US-based applicants only. WHAT YOU'LL DO - Set the vision and strategy for the Conversations group, and decide how Inbox and Copilot evolve together as one experience where AI makes every support pro faster without breaking their flow. - Drive the Inbox roadmap hands-on: the workspace where every channel comes together and where our users spend their time in the product. This surface is held to a bar where speed, reliability, and polish are a differentiator. - Drive the Copilot roadmap hands-on: integrations, contextual summaries, suggestions, and in-the-moment assistance that make each person on a support team meaningfully better at their job. - Own how your products are monetized. Conversations spans seats and AI usage, and you'll design the packaging that makes each seat more valuable as Copilot does more. You'll collaborate with partners across Help Scout to model the impact of the products you ship. - Partner deeply with the Autonomy group. Significant parts of Copilot run on the agent platform, and likewise, Agent hands conversations to humans in your workspace. The seams between the two groups are owned jointly, and making them invisible to customers is part of the job. - Spend real time with customers, understanding how support pros and their leaders actually work, where AI helps, and where it gets in the way - Partner with GTM and CS so the Conversations story is clear, the adoption motion is tight, and customer feedback loops back into the roadmap - Build and manage the Conversations PM team as it grows, coaching for judgment and raising the bar for product craft across the group WHAT WE'RE LOOKING FOR - You've owned a core product at scale, the kind people spend their whole workday in, and you're as fluent in the commercial side of product as you are in features and user experience - You've shipped AI-powered products and you understand how they succeed and fail - You collaborate well across ownership lines. Copilot ships on technology the Autonomy group builds, and you know how to co-own a product surface with a peer and keep the seams invisible to customers - You think in outcomes. Time to resolution, drafts accepted, teams that get more efficient as they use more of Help Scout . - You care about craft. You notice the details that make daily-use software feel fast, calm, and reliable, and you hold a roadmap accountable to them - You have strong monetization instincts. You can package a product line that spans seats and outcomes, and explain the tradeoffs. - You've managed product managers before and still love doing the work yourself. You know how to coach without taking over, and you know when a decision is yours to make - You're data self-sufficient. You pull your own data, run your own analyses, and use numbers to pressure-test direction - You're technically fluent enough to build genuine trust with engineers. You can hold a meaningful conversation about system architecture and make better decisions because of it - You're fluent with AI tools and treat them as part of your craft, for research synthesis, strategy testing, rapid prototyping, and customer signal analysis. You have a point of view on where these tools are heading and how they're changing the shape of product work - You understand that when execution is cheap, judgment is the bottleneck. Your highest-leverage hours go to strategy and prioritization, defining what's next and what's not - You're an excellent writer. Help Scout runs on writing, and you make your thinking visible in one-pagers, briefs, and narratives that move decisions forward - You've worked in B2B SaaS and understand the difference between building for support teams and building for end consumers COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: Poland; North Macedonia; Kazakhstan; Montenegro; European Union; Ukraine; Serbia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a highly systematic Senior Creative Producer to own the ad creative engine for one of our core D2C subscription products in the consumer AI category. You will be fully responsible for the full concept-to-performance loop, generating the angles, driving production volume, running structured tests, performing competitor research, and turning creative-level data into the next round of winning concepts. This is a high-impact role. Your ad creatives will be the primary performance lever: your work moves CTR, CVR, CPA, and ROAS directly, and you are accountable for those numbers alongside the User Acquisition team. The bar is high and so is the upside; performance here is directly and significantly rewarded. KEY RESPONSIBILITIES - Creative Strategy & Concepting - Own the creative angle strategy: Define which hooks, pains, and value propositions get tested next. - Develop creative concepts: demo-led ads, UGC-style video, statics, and AI-generated formats. - Translate product features and capabilities into concrete, scroll-stopping propositions for target audiences. - Build and maintain a documented library of proven angles, hooks, and creative patterns. PRODUCTION & TESTING VELOCITY - Own the creative pipeline across ad networks (Google, YouTube, Meta, Snapchat, TikTok, Applovin, etc) shipping new concepts every week. - Structure systematic A/B testing frameworks, isolate variables, and analyze the results to bring solid conclusions. - Produce clear creative briefs for designers to execute high-performing concepts aligned with the brand. PERFORMANCE ANALYSIS & ITERATION - Own creative-level metrics: hook rate, hold rate, CTR, CVR, CPA, and ROAS. - Generate testable hypotheses from performance data and retire underperforming angles quickly. - Identify winning patterns, codify why they work, and scale them into new concept batches. - Deliver structured creative performance reviews with clear recommendations for the next cycle. MARKET RESEARCH & COLLABORATION - Run systematic competitor creative research across ad libraries and creative intelligence tools. - Track emerging formats, platform policy shifts, and creative trends in the consumer AI category. - Communicate daily with User Acquisition Managers, taking briefs on which angles need more volume. QUALIFICATIONS MUST-HAVE EXPERIENCE - 4+ years producing performance ad creative for D2C or subscription consumer products - Proven track record of high-volume output, shipping and live-testing multiple new concepts weekly. - Deep working knowledge of the major ad network ecosystems (Google, Meta, TikTok, Snapchat, etc). - Demonstrated fluency with an AI production stack across image, video, voice, and scripting tools. - Ability to read creative-level performance data independently and act on it without an analyst in the loop. - Experience building structured creative testing frameworks, not ad-hoc one-off tests. - Strong portfolio of ads with verifiable performance results. (Applications must include a CV and a portfolio of ad creative you personally produced). LEADERSHIP ATTRIBUTES - Systematic operator. You build repeatable creative processes, not one-time wins. - Fully accountable for performance outcomes, not just delivery of assets. - Fast and decisive under volume. Comfortable killing your own concepts when data says so. - Treats User Acquisition as a working partner, not a downstream recipient of files. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Take-Home Assignment - First Interview (40 minutes) - Final Interview (40 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Role: Power Electronics Engineer - Department: HAPS - Location: Valencia, Spain - Reports to: HAPS Avionics Team Lead - Working type: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) THE MISSION OF THE POWER ELECTRONICS ENGINEER As Power Electronics Engineer on the HAPS program, you will contribute to the design of the power subsystem of ICEYE's stratospheric electric aircraft. The role is hardware focused, spanning circuit design, lab bring-up, and test. The engineer will own defined subsystems end to end, from requirements definition through schematic design, hardware bring-up, verification testing, and documentation for readiness review. WHO ARE WE? ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. DAY TO DAY RESPONSIBILITIES: - Battery testing and characterization: cell and pack level testing, including capacity, impedance, and cycling measurements, and support for safety qualification testing (e.g. short circuit and thermal runaway testing) - Solar array integration: defining and validating the electrical interface between the solar array and the power bus, including protection circuitry and bring-up testing - Power electronics design: designing and validating protection and power conversion circuits, including the bus tie unit (an electronically controlled high current protection device with current sensing and MCU level telemetry and control) and DC-DC converters - System verification: board level bring-up and system integration testing to confirm the power subsystem performs to specification under nominal and fault conditions - Documentation: producing and maintaining design documentation, test reports, and requirement compliance records REQUIREMENTS: MUST HAVE SKILLS - Demonstrated experience in power electronics design for battery powered and/or solar powered systems, including familiarity with DC-DC converter topologies - Practical experience with hardware bring-up, debugging, and verification testing of power electronics using standard laboratory equipment (oscilloscopes, electronic loads, power supplies, battery cyclers) - Experience with lithium-ion battery systems, including characterization, safety limits, and thermal behavior - Technical grounding in solar/photovoltaic array integration, including electrical interfacing of a variable voltage source to a power bus - Proficiency with schematic capture and PCB design tools, preferably Altium Designer - Experience with embedded systems as applied to power electronics, including telemetry acquisition and control interfaces between power hardware and a microcontroller - Strong technical writing ability, with experience producing design documentation, test reports, and requirement traceability records - Ability to work independently against defined requirements while coordinating effectively within a small technical team NICE TO HAVE SKILLS - Experience with aerospace or other high reliability electronics programs - Familiarity with component derating methodologies and EMI/EMC design practice - Familiarity with embedded communication protocols relevant to power system telemetry and control (e.g. CAN, I2C) - Experience with power delivery network (PDN) analysis, including reflection/impedance testing to validate transient response and stability under load APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager Interview - Technical Interview (onsite or virtual), including a Technical Challenge - Hiring Team Interview - Offer Decision WORKING AT ICEYE At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, we'll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com

Location: Linz, Austria Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities The Agentic Ecosystem team is building the foundation for AI-native enterprise software. We create platform capabilities that allow AI agents to understand context, discover tools, invoke capabilities, and execute governed actions across TeamViewer products and connected third-party systems. The work sits at the core of agentic experiences: MCP servers and clients, tool catalogs, context assembly, orchestration, evaluation, observability, secure integration patterns, and production-grade guardrails. The goal is to make agent behavior reliable, measurable, auditable, cost-aware, and safe for enterprise use. You will help define how autonomous agents become trusted components of real-world software, not experiments or demos. This means combining strong engineering standards, AI-native development practices, human accountability, and customer trust. Join us if you want to build the ecosystem that will power the next generation of intelligent digital work. Own the architecture of TeamViewer’s agentic platform, including Tia, third-party agents, tool use, retrieval, memory, orchestration, and governed actions across TeamViewer ONE. Define reference architecture for MCP servers and clients, tool catalogues, context assembly, memory, orchestration, and trust boundaries. Establish evaluation and observability discipline by defining quality criteria, tracing agent behavior, catching regressions before release, and using results to guide architectural decisions. Set pragmatic positions on model choice, routing, fallback behavior, cost governance, vendor dependency, and production reliability. Design safety architecture with security partners, covering prompt injection containment, permission models, tenancy isolation, auditability, and AI component risk. Guide teams hands-on through early project phases, conduct architecture and design reviews, mentor senior engineers, and maintain clear architecture documentation for both engineers and agents. Requirements 10+ years of software engineering experience, including demonstrated expertise in complex architectures, strong Python and TypeScript skills, and deep knowledge of distributed systems. Extensive experience designing and delivering agentic systems, including tool-using agents, MCP or comparable protocols, retrieval, context engineering, multi-agent orchestration, and evaluation frameworks. Proven track record of bringing AI solutions into enterprise production environments, with a strong understanding of security, compliance, multi-tenancy, cost management, reliability, and operational excellence at scale. Strong ability to evaluate AI systems responsibly by defining quality standards, developing evaluation approaches, interpreting results, and identifying real-world failure modes. Deep understanding of common AI model failure modes, including hallucinations, context degradation, prompt injection, non-determinism, and silent regressions, as well as the architectural controls required to mitigate them. Regular use of AI coding agents, combined with critical review practices and accountability for correctness, security, maintainability, and architectural alignment. Ability to communicate complex architectural concepts effectively to both technical and non-technical stakeholders, balancing business value with technical considerations while collaborating across global teams. Solid knowledge of software licensing, open-source compliance, and AI dependency risk, complemented by a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. What we offer Onsite Onboarding in our HQ office for an optimal start An attractive compensation package above the collectively agreed minimum basic salary (according to the IT-KV, Regelstufe with classification ST1/rule: EUR 3.954, with ST2/rule: EUR 4.611 gross/month) 28 days of well-deserved holidays Great benefits package including company achievement bonus Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular team events and company-wide celebrations Open door policy , no dress code rules, frequent all Hands and Leadership Lunches Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: London Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe. The Role: We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems. As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.   The individual in this role will manage teams in LON themselves while also facilitating.   Responsibilities: Site Leadership & Culture - Establish and lead Perplexity's London office, setting the cultural foundation and operating principles - Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem - Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions - Partner with People/HR, Finance, and Operations to ensure seamless site operations - Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community   Technical Leadership: - Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers) - Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals - Drive architectural decisions and technical excellence across teams - Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads - Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives   Team Building & Talent: - Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring - Develop and execute talent acquisition strategy for the London site in partnership with recruiting - Create career development frameworks and growth opportunities for engineers - Foster technical mentorship and knowledge sharing across teams and sites     Cross-functional Collaboration: - Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions - Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration - Contribute to company-wide infrastructure strategy and roadmap planning - Facilitate knowledge transfer and best practice sharing across global teams Qualifications: Required - 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles - 3+ years of people management experience, including building and scaling teams - Proven track record of establishing or significantly growing an engineering site or office - Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation - Experience with infrastructure supporting large-scale AI/ML systems, including: - GPU infrastructure and orchestration - ML training and inference pipelines - Model serving and deployment at scale - Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems - Demonstrated ability to set technical vision and drive execution across multiple teams - Excellent communication and stakeholder management skills - Experience working in fast-paced, high-growth technology companies - Passion for building inclusive, diverse, and high-performing teams Preferred - Experience at companies focused on AI/ML, search, or large-scale consumer applications - Previous experience as a site lead, office lead, or similar multi-team leadership role - Background in building infrastructure for LLM training or inference - Contributions to open-source infrastructure or AI infrastructure projects - Experience scaling teams from 0 to 20+ engineers - Active involvement in the London or European tech community - MBA or advanced technical degree What Success Looks Like: 30 Days - Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure - Established relationships with key stakeholders across engineering, product, and leadership - Initial hiring plan and culture strategy for London site established - Help the Search, API, AI and Infra teams build out their hiring pipelines   90 Days - Core infrastructure team established and ramping in London - Clear technical roadmap and priorities defined for London-based teams - Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs) - London office actively participating in company-wide infrastructure initiatives   1 Year - London site operating as a high-functioning hub with 15-30+ engineers - Infrastructure teams delivering measurable impact on system reliability, performance, and scalability - Strong talent brand established in London market with healthy hiring pipeline - London recognized internally as a strategic site contributing to Perplexity's technical leadership   Why Join Perplexity - Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company - Work on cutting-edge AI infrastructure challenges at massive scale - Shape the culture and technical direction of an entire office - Competitive compensation including equity - Comprehensive benefits package - Flexible work environment - Opportunity to make a significant impact on how millions of people access and interact with information Location: London, United Kingdom (Hybrid)  Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: London Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe. The Role: We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems. As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.   The individual in this role will manage teams in LON themselves while also facilitating.   Responsibilities: Site Leadership & Culture - Establish and lead Perplexity's London office, setting the cultural foundation and operating principles - Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem - Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions - Partner with People/HR, Finance, and Operations to ensure seamless site operations - Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community   Technical Leadership: - Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers) - Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals - Drive architectural decisions and technical excellence across teams - Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads - Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives   Team Building & Talent: - Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring - Develop and execute talent acquisition strategy for the London site in partnership with recruiting - Create career development frameworks and growth opportunities for engineers - Foster technical mentorship and knowledge sharing across teams and sites     Cross-functional Collaboration: - Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions - Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration - Contribute to company-wide infrastructure strategy and roadmap planning - Facilitate knowledge transfer and best practice sharing across global teams Qualifications: Required - 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles - 3+ years of people management experience, including building and scaling teams - Proven track record of establishing or significantly growing an engineering site or office - Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation - Experience with infrastructure supporting large-scale AI/ML systems, including: - GPU infrastructure and orchestration - ML training and inference pipelines - Model serving and deployment at scale - Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems - Demonstrated ability to set technical vision and drive execution across multiple teams - Excellent communication and stakeholder management skills - Experience working in fast-paced, high-growth technology companies - Passion for building inclusive, diverse, and high-performing teams Preferred - Experience at companies focused on AI/ML, search, or large-scale consumer applications - Previous experience as a site lead, office lead, or similar multi-team leadership role - Background in building infrastructure for LLM training or inference - Contributions to open-source infrastructure or AI infrastructure projects - Experience scaling teams from 0 to 20+ engineers - Active involvement in the London or European tech community - MBA or advanced technical degree What Success Looks Like: 30 Days - Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure - Established relationships with key stakeholders across engineering, product, and leadership - Initial hiring plan and culture strategy for London site established - Help the Search, API, AI and Infra teams build out their hiring pipelines   90 Days - Core infrastructure team established and ramping in London - Clear technical roadmap and priorities defined for London-based teams - Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs) - London office actively participating in company-wide infrastructure initiatives   1 Year - London site operating as a high-functioning hub with 15-30+ engineers - Infrastructure teams delivering measurable impact on system reliability, performance, and scalability - Strong talent brand established in London market with healthy hiring pipeline - London recognized internally as a strategic site contributing to Perplexity's technical leadership   Why Join Perplexity - Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company - Work on cutting-edge AI infrastructure challenges at massive scale - Shape the culture and technical direction of an entire office - Competitive compensation including equity - Comprehensive benefits package - Flexible work environment - Opportunity to make a significant impact on how millions of people access and interact with information Location: London, United Kingdom (Hybrid)  Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: United States (Remote); Vancouver, British Columbia; Toronto, Ontario; Ottawa, Ontario Workplace: Remote ROLE SUMMARY Temporal Cloud is Temporal’s managed SaaS product, used by customers to run workloads with varying requirements for throughput, latency, resilience, isolation, data residency, and cost. Namespaces are the primary unit of isolation within Temporal Cloud. In this role you’ll own the Cloud Namespace product surface end-to-end: ensuring customers can provision, configure, operate, and evolve Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement, provisioning, capacity management, and more. WHAT YOU’LL DO - Own the full Cloud Namespace lifecycle for an operator using Temporal Cloud: understanding workload needs, provisioning and management flows, defining the right configuration defaults and policies, updates-in-place, and safe deletion. - Define and evolve differentiated Namespace offerings (e.g., higher/lower SLA, latency, durability, residency, and cost options) that are easy for customers to understand and trust. - Own throughput and capacity management for Namespaces (e.g., autoscaling, TRUs, reserved vs. elastic capacity, scheduling, visibility, limits, and quotas). - Drive operational policy and features (Namespace placement in deployment rings, replication, scaling) to deliver highly performant, reliable, and cost-effective service at massive multi-tenant scale. - Define and own Namespace SLOs and SLAs, including instrumentation and customer-facing communication of performance and reliability expectations. - Own the Namespace APIs & configuration used by customer automation, the Temporal Cloud UI, and other products and services. WHAT YOU’LL BRING - Product leadership experience shipping and operating platform/infrastructure products, especially where reliability, performance, and cost tradeoffs matter. - Strong systems thinking: ability to translate workload needs into tiering, pricing, policy, quotas/limits, and defaults that scale across many customers. - Comfort partnering closely with engineering on technical topics like autoscaling, capacity planning, rolling deployment and placement logic, and resilience patterns—even if you’re not writing production code. - Experience defining and managing SLOs/SLAs and using metrics to drive product decisions and prioritization. - Ability to build alignment across stakeholders (Engineering, Cloud Ops/SRE, Support, Sales, Solutions, Security) and make clear, durable decisions in ambiguous environments. - Clear written and verbal communication, including the ability to produce crisp PRDs, decision docs, and customer-facing explanations. NICE TO HAVE - Experience with multi-tenant systems, workload isolation, and “noisy neighbor” mitigation. - Familiarity with API product design for long-lived resource lifecycle operations and safe evolution over time. - Background working on placement, routing, data residency, or geo-distributed reliability problems. - Experience building pricing/packaging inputs for tiered services in partnership with Finance/GTM. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: México Compliance team: We are looking for a motivated, ambitious and detail-oriented SME Compliance Lawyer to join our Legal & Compliance team. If you’re passionate about compliance, risk assessment, and regulatory standards and want to contribute to a strong AML/CFT compliance framework within the fastest growing digital bank in Mexico, this role is for you. This role is ideal for someone who enjoys structured, detail-oriented work and wants to develop a strong foundation in legal and compliance operations within a fast-paced fintech environment. Challenges that await you: Own the day-to-day management of incoming legal and compliance requests, ensuring timely, accurate, and well-documented responses. This will be the core responsibility of the role. Supervise the decision making process of analysts regarding the onboarding of clients and alerts in the transactional monitoring mechanisms within the bank. Review, organize, prioritize, and follow up on requests received from internal stakeholders, maintaining clear communication throughout the process. Support the tracking and coordination of regulatory matters, ensuring documentation is complete and deadlines are met. Develop and modify internal policies and procedures to cover the financial products and services offered by Banco Plata. Conduct legal research and preliminary investigations to support the Legal & Compliance team. Help identify applicable regulations and understand what actions are permitted under current legal frameworks. Collaborate with different business areas to gather information required for legal and regulatory processes. What makes you a great fit: Bachelor's Degree in Law. 3+ years of post-qualification experience on financial law & inclusion, AML/CFT, administrative law, or highly regulated markets. Identify and assess compliance, AML/CFT, sanctions, reputational, and operational risks related to financial products and services offered to PYMEs. Advanced English and Spanish (mandatory). Strong communication and interpersonal skills, with professionalism when interacting with internal and external stakeholders. Highly organized with excellent attention to detail. Experience with Mexico's KYC/KYB regulation. Proactive, reliable, and eager to learn in a fast-paced environment. Strong sense of ownership and accountability for assigned tasks. Nice to Have: Exposure to banking and financial regulation. Proficiency with transaction monitoring software. Official AML/CFT certification issued by CNBV. Experience as liaison between corporations and regulatory agencies. Knowledge of the applicable regulation to Designated Non-Financial Professions and Businesses ( Actividades Vulnerables ). Our ways of working: Innovative Spirit : A commitment to creativity and groundbreaking solutions. Honest Feedback : valuing open, transparent communication. Supportive Team : a strong, collaborative community. Celebrating Achievements : recognizing our wins together. High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances.

Location: United States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California Workplace: Remote ROLE SUMMARY Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function. WHY THIS ROLE EXISTS Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable. - Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems. - Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like. - The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal. WHAT YOU'LL DO - Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments. - Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence. - Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. - Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations. - Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets. - Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs. - Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise. - Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements. - Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone. - Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust. WHAT YOU'LL BRING - 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. - Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization. - Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management. - Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows. - Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed. - Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality. - Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly. - Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers. - High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence. NICE TO HAVE - Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling. - Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions. - Energized by working within a GTM organization. - Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling. - Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies. - Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: New York, NY; San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Lead the design and delivery of production-grade AI agents: We believe the best managers lead from being hands-on and close to the work. Our managers operate as ICs for their first 3-6 months at Sierra, and then evolve to manage and grow a team of engineers, all while building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact. - Own the Agent Development Life Cycle (ADLC): You’ll both build directly, and guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments. - Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product. WHAT YOU'LL BRING - Experience building and scaling, as well as leading engineering teams that build and scale, end-to-end production systems - Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments - A leadership style that comes from being hands-on, and blends high standards with empathy, fostering both speed and quality - Proven ability to work closely with customers and translate business needs into technical deliverables - Excellent communication skills across technical and non-technical audiences - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - AI-related experience (experience developing AI agents a plus). - Experience building or deploying AI/LLM systems in production - Background as a founder, engineering lead, or startup builder with high ownership and urgency - Familiarity with tools for today’s AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Experience interfacing with customers or leading technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO: - Lead full-cycle recruitment processes, from sourcing and screening to closing and onboarding, ensuring a seamless and positive candidate experience. - Identify and engage with passive candidates through various channels, including online platforms, networking events, and industry connections, to build a strong, diverse talent pipeline. - Drive initiatives to ensure diverse hiring practices and build a team reflective of our values and culture. - Utilize metrics and analytics to track recruiting performance, identify areas for improvement, and optimize processes to achieve hiring targets, reporting regularly to hiring partners. - Develop and execute our campus recruiting strategy, building relationships with universities and student communities, and representing Sierra on campus through recruiting events, career fairs, and other programs that build awareness and attract exceptional early-career talent. - Help build and run Sierra’s internship and early-career programs, from campus recruiting and events to creating a high-quality intern experience that engages, develops, and converts exceptional early talent. WHAT YOU'LL BRING: - 5+ years of full-cycle or university recruiting experience, preferably in a fast-paced, high-growth tech environment. - Proven ability to develop and execute recruiting strategies that align with business objectives. - Proficiency in using recruiting metrics and data to inform decisions and improve processes. - Strong collaboration skills with a willingness to work cross-functionally to achieve Sierra’s goals. - Relationships with career centers, student orgs, faculty, and ambassadors. - Experience in planning and executing campus engagement strategies, across universities through targeted events and partnerships. EVEN BETTER... - Ability to navigate ambiguity in order to adapt to the ever-changing needs of a growing organization. - Ability and willingness to travel during peak recruiting cycles and work flexible hours as needed - An interest in building from the ground up: launching intern programs, designing early talent hiring process OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Manufacturing Engineer (Electronics) - Espoo, Finland - Reports to Manufacturing & QA Team Lead - Permanent - Office - Employment is subject to applicable security screening (incl. SUPO, where required) The Mission of the Manufacturing Engineer Your main focus will be to ensure that electronics prototypes are built correctly, efficiently, and on schedule, enabling ICEYE’s engineering teams to iterate quickly and with confidence. This role acts as the bridge between design and manufacturing, translating engineering intent into manufacturable hardware by owning prototype execution, resolving issues early, and maintaining close technical collaboration with suppliers. By enforcing high-quality documentation, proactively managing risks, and continuously improving prototype and NPI processes, the Manufacturing Engineer directly contributes to faster development cycles, higher build quality, and smoother transitions from prototype to production. WHO WE ARE ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE’s world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world’s largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy – day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE’s near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. EXPECTED OUTCOMES & REQUIREMENTS OUTCOMES: - Own the end-to-end execution of electronics prototype builds (PCB and PCBA), from design release to delivery. - Act as the primary technical interface to PCB/PCBA suppliers, resolving manufacturing, quality, and documentation issues. - Review and validate manufacturing documentation (BOMs, assembly data, drawings) to ensure completeness and manufacturability. - Track prototype orders, schedules, and priorities, ensuring on-time delivery across multiple concurrent builds. - Support material readiness and component management, including availability, alternates, and issue resolution. - Verify incoming prototypes and coordinate rework, fixes, or rebuilds when required. - Collaborate with R&D, ECAD, and Supply Chain to improve prototype and NPI processes. - Contribute to long-term initiatives such as supplier onboarding, process standardization, and in-house prototyping capability. WHAT WE’RE LOOKING FOR - Bachelor’s or Master’s degree in Electronics Engineering, Electrical Engineering, or similar. - Minimum 2 years of relevant experience in electronics manufacturing or design. - Solid practical knowledge of Altium Designer and Altium 365. - Understanding of PCB and PCBA manufacturing processes, DFM, and quality workflows. - Good understanding of general electronics design principles, ability to interpret schematics and fabrication/assembly data. - Familiarity with IPC, IEEE, JEDEC standards. - Experience working with external suppliers and EMS partners - Good organizational and documentation skills, attention to detail, and structured work style. - Excellent communication and teamwork skills in a cross-functional engineering environment. - Ability to organize workload, set priorities, and oversee both internal and outsourced ECAD library activities. - Strong problem-solving mindset and hands-on attitude. - Fluent written and spoken English. Key Competences In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process: - Intellectual Firepower: Rapidly comprehends, structures and synthesizes complex information, draws accurate conclusions, and communicates them with clarity. - Passion & Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge. - Ownership & Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered. - Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate. - Integrity & Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow. APPLICATION PROCESS - Recruiter Interview - Hiring Manager Interview - Technical Assignment - Stakeholder Interview - Director Interview WORKING AT ICEYE At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team, which is why your growth, wellbeing, and success are a priority. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a culture that values collaboration, curiosity, and integrity. ICEYE is a place where your contributions have a visible impact, and where we celebrate success together. BENEFITS (FINLAND) - A job that matters in a dynamic Defence Technology and Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Occupational healthcare, occupational, and accident insurance - A yearly benefit budget to spend as you wish (sport, transport, bike benefit, wellness, lunch, etc.) - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborating offices and silent workspaces enable you to focus OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Spanish and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - Language fluency - professional fluency in both Brazilian Portuguese and English - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Quito, Ecuador Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. About the Role The Client Solutions team is responsible for campaign execution and success, working closely with the Client Partner team to deliver a first-class service to clients. The team works with the top media agencies (agencias de medios) and brands across LATAM to educate and inform them about the exciting evolution of this platform and Aleph. The Client Solutions Manager, in partnership with the Client Partner and in collaboration with the Brand Strategist, is responsible for ensuring the successful design and delivery of all assigned campaign strategies, including original content, custom-built, high-impact, and targeted media. What You Will Do Participate in strategic planning with sales to grow or generate new business opportunities. Act as a consultant for top key accounts. Be the point of contact (POC) for clients to deliver campaign management and reporting on time. Provide actionable insights to clients and sales, with quantitative and qualitative analysis of campaign performance drivers (products, budget, costs, and creative efficiency metrics against defined KPIs) and delivery. Ensure that SLAs are respected to become first-class in client service. On the performance side, optimize accounts to increase spend. On the reservation side, manage the project through to success. Drive education on products and company updates, and share company best practices relevant to the business of clients or agencies. Work and collaborate with a diverse group of internal cross-functional teams, and support the team in identifying, creating, and implementing creative ad solutions grounded in achieving measurable business results for client partners. Be the premium contact for the Sales team. Aid the team in educating clients and agencies on product solutions and best practices, and ultimately help grow existing business and manage relationships with key clients and agency partners (media, creative, and marketing partners). Maximize ROI for brand campaigns through optimization and upsell recommendations supported by client-facing reports. Manage large customer relationships and work through conflict, guiding groups toward collective business decisions. Provide feedback to product and tools teams to help scale the advertising platform. Organize and manage account information, assets, data, and reports. Keep accurate records of all pending and active campaign plans, and help maintain the campaign schedule and the availability of ad placements. Work with the product and campaign execution teams to ensure ad specifications and rates are accurate, and take responsibility for campaign reporting and optimization. What We Are Looking For At least 3 years of experience in client relationship management and digital media. Bachelor’s degree in Advertising, Marketing, Business, or Tech. Deep understanding of the digital landscape and a passion for social media. Intimate familiarity with online media planning, design, and art control of advertising pieces. Experience managing campaigns across digital platforms and ad tech products. Strong communication and people skills (working directly with clients). Detail-oriented, with exceptional organizational skills. Aptitude, creativity, and a preference for working in collaborative teams and across business units. Strong time management and problem-solving skills. Ability to multitask under challenging deadlines while staying focused on details. Fluency in English and Spanish. Why Join Aleph Impact: Own campaign execution and success for TikTok clients, working with top agencies and brands across LATAM to deliver measurable business results. Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization. Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first. Market context: Work in an industry that changes constantly, where curiosity keeps you learning and new opportunities are always opening up. Flexibility: A hybrid setup (2 days per week in the Quito office) that balances collaboration and focus time. We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: Remote Workplace: Remote SENIOR LIFECYCLE MARKETING MANAGER ABOUT WISTIA Making videos is easy. Making them work for your business? That is where Wistia shines. Our end-to-end platform gives businesses the tools to create, host, share, and analyze videos and webinars, all in one place. Our mission? To be the go-to video and webinar platform for businesses. And we know that mission starts with a team that feels valued, supported, and empowered to do their best work.     WHY THIS ROLE MATTERS The Senior Lifecycle Marketing Manager will play a critical role in helping our users discover, adopt and realize ongoing value with our product and features. This role will combine strategic thinking with analytical rigor and exceptional execution to serve a wide range of customers with unique needs, delivering the right message at the right moment. This role will identify opportunities through customer insights and product data, design sophisticated lifecycle programs, lead customer engagement strategies for new products and features, and continuously evolve the user experience through experimentation. You’ll partner closely with Growth Product, Product Marketing, Content, Demand Generation, Customer Success and more to shape what content gets created based on what the lifecycle program needs, connect what happens next when someone clicks an email and lands in the product, and build customer delight programs that turn satisfied users into advocates for the brand. Who You'll Work With: This role reports to our Senior Director of Demand Generation, and partners closely with the Growth Marketing, Content, Marketing Operations, Growth Product, Demand Generation and Customer Success teams. What It's Like Working on This Team: This is a hands-on, high-ownership IC role that will own the strategy and the execution. You'll be the person in the room asking whether something is actually right for the person receiving it, not just convenient for an upcoming initiative, and you'll proactively mine the database for what's missing: which segments are underserved, which lifecycle moments have no coverage, where we're leaving user potential on the table. While your primary, initial execution is email, your thinking extends beyond that, asking what happens after the click and flagging when a complementary channel, in-product moment, or webinar should be running alongside it. This role will leverage AI to meaningfully scale what they are able to do — accelerate experimentation, sharpen segmentation, find patterns in the database faster than any manual process could — and bring what you learn back as a resource for the broader marketing team, not just apply it to your own work. You will regularly translate what you are seeing in customer behavior into input that shapes what the rest of marketing invests in next. - Why is this role exciting? The lifecycle program has strong foundations ready for a dynamic and more personalized approach that’s connected to how users actually grow with Wistia. You will not be executing someone else's playbook; you will be building the next one. You’ll partner with Product Growth and other marketing teams to create key touchpoints with our user base and have ownership of one of marketing's highest-leverage channels at a company with a loyal, engaged customer base and a product that delivers real value. - How does it directly support Wistia's mission? Wistia's mission is to be the go-to video and webinar platform for businesses. This role will help users realize that value by discovering what the product can do, deepening how they use it, and understanding what Wistia can mean for their business long-term. You will be building and influencing the engine that makes those connections happen. - What interesting challenges will candidates tackle? Evolving a maturing email program toward trigger-based, behavior-driven lifecycle marketing takes real craft and cross-functional reach. You will shape what content gets created, work with product and growth teams on the infrastructure that enables personalization at scale, and use AI to do things that were not previously possible with a lean team. The challenge is not just technical — it is also about building the internal relationships and trust that let you influence how the whole organization thinks about engaging its users. Work Environment: Remote — open to candidates anywhere in the US.     KEY RESPONSIBILITIES - Deeply understand our users and our product to help them succeed and grow - Own the strategy and execution of 1:many and 1:few lifecycle programs, primarily through email, focused on driving product adoption, feature awareness, and cross-sell/purchase readiness across trial and customer audiences — setting users up for the expansion moments that matter, upstream of the transactional triggers. - Build and evolve a trigger-based, behavior-driven email program that supports what users are actually doing in the product. - Proactively mine and analyze our existing database for opportunities: identify underserved segments, under-engaged users, and untapped lifecycle moments that email can address, and build programs around what you find. - Develop a customer delight program to reward and celebrate our customers for their success, turning them into advocates for our brand. - Partner closely with Content to identify gaps and shape what gets created based on what the lifecycle program needs to drive adoption and awareness. Yes, you’ll use existing assets, but also actively influence the content roadmap. - Partner with Events, Webinar, and Product Marketing stakeholders to ensure lifecycle email is integrated with launches, live programming, and feature releases and vice versa. When a feature ships or a webinar goes live, this person should already have a lifecycle angle ready. - Work alongside Marketing Ops as a partner on HubSpot strategy and architecture, having input into how the platform is structured and maintained to support lifecycle goals. - Leverage AI tools to scale the sophistication and output of the email program in the short term while also planning ahead for what will be needed in the future. - Define and track KPIs tied to adoption, engagement, and cross-sell readiness. Translate those signals into input for the broader marketing team by surfacing what the data tells us about user behavior, content needs, and where we are leaving value on the table. - Collaborate cross-functionally with Content, Growth Marketing, Growth Product, Marketing Ops, and Customer Success to ensure the email program is working in concert with the broader GTM motion and that your insights about the customer lifecycle are actively shaping how the team operates.     WHAT WE'RE LOOKING FOR - 9+ years of email and lifecycle marketing experience at a B2B SaaS company, with a consistent track record of owning strategy and program outcomes — not just execution. - You may have managed a team at some point in your career, and you are choosing to stay hands-on. You know your leverage is in your craft, your systems, and your ability to scale through smart use of AI — not headcount — and you have built your career around that. - You are already using AI tools in meaningful, practical ways to scale output and program sophistication — from content generation to segmentation logic to experimentation velocity. You bring that muscle into this role and keep pushing it forward. - Deep HubSpot expertise: you can architect segmentation, automation workflows, and dynamic content at a program level, and you are comfortable co-owning the platform with an Ops partner rather than operating within someone else's setup. - A strong cross-functional influencer, particularly with Content, Events, Webinars, Product Marketing, and Growth Product teams that produce things the lifecycle program should be amplifying and integrating. - You know how to identify what the lifecycle program needs, build alignment with partners who have their own priorities, and get results without direct authority. - A genuine user advocate — you think about what is right for the person receiving the email, not just what is useful for the business sending it, and that instinct makes the programs you build more effective. - Analytically sharp: you can look at funnel and engagement data, identify where email can move the needle, and build a compelling case for what to prioritize next. - Experience with adoption and engagement-focused programs — you think about email beyond acquisition and conversion and understand how to use it to build product habits and deepen customer relationships over time. - Experience with PLG or product-led growth motions — trial activation, feature adoption signals, self-serve upgrade behavior — is a meaningful plus.     WHY YOU'LL LOVE WORKING AT WISTIA At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with. We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide: - A competitive compensation package that includes employee stock options - 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available) - Fully paid healthcare, dental, and vision insurance premiums (family plans included) - Pre-tax FSA and Dependent Care Account - 16 weeks of paid parental leave - Flexible Time Off. Everyone should get out of their office to recharge and reboot. - Annual professional development stipend (courses, conferences, and more) - New hire bonus to enhance your home office setup - Pet insurance discount Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Location: Chicago, United States; Austin, United States; Boston, United States; New York, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities Serve as a subject matter expert on TeamViewer's IT and DEX portfolio, delivering compelling demos, workshops, and presentations that communicate technical and business value to technical and executive audiences. Lead discovery sessions and design tailored solutions, proposals, SOWs, and technical documentation that align TeamViewer capabilities with customer needs and objectives. Drive POCs, POVs, and pilot engagements by providing hands-on technical guidance, validating solution effectiveness, analyzing outcomes, and presenting recommendations. Partner with Sales throughout the customer lifecycle, supporting RFx responses and collaborating with Product, Engineering, and Customer Success teams to ensure customer success and influence future product innovation. Stay current on industry trends, emerging technologies, and competitive solutions within the enterprise IT and DEX landscape. Preferred Requirements Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience. 5+ years of experience in Solutions Engineering, Technical Pre-Sales, Enterprise IT Consulting, or a related customer-facing technical role. Strong expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies including RMM, ITSM, Asset Management, and Observability solutions. Hands-on experience with APIs, scripting, virtualization, cloud technologies, and security best practices. Proven ability to engage stakeholders from IT practitioners to C-level executives, translating complex technical concepts into clear business outcomes. Excellent communication, presentation, documentation, and relationship-building skills, with a collaborative, self-driven approach and willingness to travel up to 30%. What we offer Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.