Location: Tbilisi, Georgia
Workplace: remote
NovaKid is a global leader in online English education for children aged 4–12, serving 100000+ students across 50+ countries. As the Product Manager for Engagement & AI Game-Based Learning, you will own the "non-live" student experience.
Your goal is to transform the Novakid Kid’s Area from a supplementary area into a significant driver of engagement for young kids. You will lead the development of self-guided English learning games and integrate cutting-edge AI-based self-practice tools that encourage children to speak more, practice safely, and stay motivated between their 1:1 teacher sessions.
Focus: Kid’s Area, Self-Learning Games, AI Features, Learning Engine
What you’ll do
Lead a small team of designers and developers (with access to analytical and research resources).
Design and scale features like Pandy AI Tutor to provide 24/7, judgment-free speaking practice for students across various proficiencies.
Own the roadmap for current and future gamified worlds, focusing on LLM based learning mini-games that reinforce curriculum-aligned vocabulary and grammar.
Use AI to create adaptive learning paths that adjust game difficulty and content in real-time based on a child’s performance in both live classes and self-study (Learning Engine).
Work with engineering to refine Speech-to-Text and AI prompting logic to maximize student speaking time—aiming for the high-engagement levels seen in AI-only learning models.
Design and manage the "Economy of Fun," including avatars, star rewards, and other gamification features that compete for a child's attention against mainstream apps.
Work closely with designers, engineers, curriculum developers, and teacher operations to turn user insights into high-quality educational content and engaging UX.
What you’ll have
4+ years’ experience in a PM role.
Hands-on experience in AI-powered features (prompt engineering, conversational AI, or adaptive algorithms).
Strong background in mobile gaming or highly gamified EdTech, with a deep understanding of reward systems, level progression, and retention hooks for kids.
Proven ability to build interfaces for 4–12-year-olds that are intuitive, safe, and require zero parental intervention.
Proficiency in analytical tools to analyze engagement metrics and game-completion rates.
Manage the Agile process with our engineering team, ensuring that prototypes are delivered and scaled with technical excellence.
You thrive in a 100% remote, distributed team environment and are a master of tools like JIRA and Slack.
Excellent spoken and written English.
What we offer
Fully remote work
A chance to shape the future of AI-driven education
A fun, dynamic team that loves building innovative products
Unlimited holidays, because we trust you to deliver
Location: Shanghai, China
About JetBrains
At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 88 Fortune Global Top 100 companies are JetBrains customers.
About the role
We are looking for a Customer Success Engineer to join our growing team. In this role, you will work to maintain close relationships with our existing customers in China and help grow the business in the region.
As part of our team, you will:
Work closely with JetBrains account executives and support engineers to ensure a smooth pre-sales process and post-sales product adoption.
Manage existing large accounts, proactively preserve and develop them, and keep customers up to date on product developments.
Hold regular discovery calls with existing customers to identify and resolve issues early, understand how they use the product, relay important feedback to the product team, and help optimize their workflows by suggesting new features or improvements.
Handle customer escalations and help manage expectations with both the internal product team and the customer.
Provide technical guidance and assistance to existing customers.
Develop key sales, demo, and technical documentation for customers and adapt existing demos for specific use cases.
Visit customer offices and meet onsite at conferences and other events when necessary.
We’ll be happy to have you on our team if you:
Have strong pre-sales experience with the ability to demo and pitch a product’s key value.
Have technical competence combined with a business-oriented approach and a focus on customer needs.
Are proficient in software development tools, ideally with hands-on experience in programming, QA, system administration, release automation, or a related field.
Possess problem-solving and analytical skills across technical, product, and business areas, with the ability to grasp customer needs and suggest suitable solutions.
Have at least five years of customer-facing experience in sales engineering, solutions engineering, customer success engineering, or a similar customer-facing field.
Possess strong interpersonal communication skills, both verbal and written – you will need to speak and write English fluently, as it is the preferred language of communication with our customers and partners, as well as within the team.
Have experience in driving discussions with both technical and non-technical audiences.
Are comfortable giving both in-person and remote presentations, holding Q&A sessions, discussing product roadmaps, and delivering product demos.
Can work efficiently and successfully without direct supervision in a distributed team.
Have a proven track record of building and developing B2B relationships.
Speak Chinese at a native level.
Are willing and able to travel internationally up to 20% of the time.
Why join us?
This is a rare opportunity to shape JetBrains’ presence in China at an important stage. You’ll work closely with global leadership while maintaining the autonomy to drive results locally. We’re looking for someone who can take real ownership of the office, lead with clarity, navigate complexity responsibly, and build a sustainable environment where our teams can do their best work.
#LI-EG1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Atlanta, Georgia, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Responsibilities
Manage and grow At-bay’s core wholesale broker base and GWP, making sure our brokers are getting world-class service at all times.
Portfolio Management: Closely manage and monitor a middle market book of business, ensuring financial targets are met and implementing strategies to optimize profitability.
Propose & negotiate price, coverage, and terms for insurance policies, and achieve favorable outcomes while balancing risk and business goals
Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio
Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer
Work with technology and data teams to create tools to enhance the underwriting process
Attributes and Qualifications
Approximately 5-10 years of experience as underwriter in cyber liability, Tech, Media E&O, Miscellaneous E&O, other E&O lines or specialty commercial insurance
You have a track record of strong account retention and new business results - even in a soft market
You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices
Strong technology affinity, ability to work with advanced analytics software
Technical background. Strong plus if you already know what DNS, IP addresses, ports, databases, and other software/computer networking concepts
You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way
Location: Atlanta, Georgia, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Responsibilities
Manage and grow At-bay’s core wholesale broker base and GWP, making sure our brokers are getting world-class service at all times.
Portfolio Management: Closely manage and monitor a middle market book of business, ensuring financial targets are met and implementing strategies to optimize profitability.
Propose & negotiate price, coverage, and terms for insurance policies, and achieve favorable outcomes while balancing risk and business goals
Solicit and analyze risk within At-bay’s guidelines and ensure proper documentation. service existing renewals and new business portfolio
Collaborate with cyber analytics, product, marketing and other parts of At-bay to make sure brokers are getting the best At-bay has to offer
Work with technology and data teams to create tools to enhance the underwriting process
Attributes and Qualifications
Approximately 3-6 years of experience as underwriter in cyber liability, Tech, Media E&O, Miscellaneous E&O, other E&O lines or specialty commercial insurance
You possess solid knowledge of specialty commercial underwriting, and insurance industry theories and practices
Strong technology affinity, ability to work with advanced analytics software
Technical background. Strong plus if you already know what DNS, IP addresses, ports, databases, and other software/computer networking concepts
You’re an amazing team player; you make everyone else on the team better and you don’t let your ego get in the way
Location: Algiers, Algeria
About P.I. Works
P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and drive quality and efficiency. Our solutions are currently deployed across
84 mobile network operators in 58 countries
.
At the core of our success is a culture built on integrity, trust, and respect. We are looking for a
Technical Delivery Engineer
to lead the delivery of our mobile network products, focusing on next-generation automation and maintaining high-level engagement with our customers.
Job Description
You will be responsible for delivering and tuning next-generation radio network automation solutions. This role requires a blend of deep technical expertise and strong stakeholder management to ensure project goals align with both company direction and customer expectations.
Key Responsibilities:
Deploy and tune automated optimization solutions based on operator requirements to maximize product value.
Act as the primary technical point of contact, managing stakeholder expectations and ensuring project alignment.
Lead technical meetings, monitor network KPIs, prepare feature activation reports, and perform acceptance tests.
Conduct product demos, training sessions, and workshops for both project delivery and pre-sales activities.
Provide support for active customers and relay critical technical feedback to our product and development teams.
Work effectively in agile environments to ensure continuous evolution and delivery of automation tools.
Required Qualifications
5+ years of hands-on experience in
RAN Optimization (2G/3G/4G/5G)
.
Deep knowledge of at least one major vendor (
Ericsson, Huawei, or ZTE
).
A versatile, quick learner who can easily adapt to new technologies and automated tools.
Excellent customer-facing skills with the ability to manage complex stakeholder relationships.
Proven ability to work in agile environments and manage expectations based on project goals.
Degree in Electrical/Electronic Engineering or Telecommunications Engineering.
Proficient in English (written and spoken).
Eligible to work in Algeria
Preferred Skills
Prior experience with
SON (Self-Organizing Networks)
or RAN feature and parameter trials.
Familiarity with IT/Software systems and
SQL
knowledge.
Prior experience with
Algerian operators
is a plus.
Location: South Africa; Colombia; Mexico; Pakistan; Philippines; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative tech companies across SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member—giving you long-term career growth, stability, and impact.
Job Summary
We are hiring a Senior Sales Development Representative (SDR) to take ownership of outbound pipeline generation and play a strategic role in revenue growth. This is not a junior prospecting role—you will be expected to operate as a top-performing individual contributor, consistently delivering high-quality opportunities and influencing outbound strategy.
You will work closely with Account Executives, Sales Leadership, and Marketing to refine targeting, messaging, and outreach while engaging senior decision-makers across mid-market and enterprise accounts.
Key Responsibilities
Own and execute
multi-channel outbound strategies
targeting mid-market and enterprise SaaS buyers.
Generate high-value pipeline through advanced prospecting techniques (cold calling, email sequencing, LinkedIn, intent data).
Engage and qualify senior stakeholders (C-level, VP, Directors) through consultative conversations.
Book and influence high-quality discovery calls and product demos with strong conversion potential.
Continuously refine ICP targeting, messaging, and outreach strategies based on performance data.
Maintain rigorous CRM hygiene and pipeline reporting (HubSpot, Salesforce).
Mentor junior SDRs and contribute to improving team performance and best practices.
Collaborate cross-functionally with marketing and AEs to align on campaigns, feedback, and revenue goals.
Consistently exceed aggressive KPIs tied to pipeline generation and revenue contribution.
Requirements
4–6+ years of experience in
SaaS SDR, BDR, or outbound sales roles
.
Proven track record of consistently exceeding pipeline and revenue targets.
Strong experience in
mid-market and enterprise SaaS sales environments
.
Deep understanding of SaaS metrics and sales processes (ARR, MRR, CAC, LTV, sales cycles).
Advanced prospecting skills with tools such as Sales Navigator, Apollo, Outreach, or ZoomInfo.
Ability to run
consultative, value-driven conversations
with senior decision-makers.
Demonstrated ability to mentor or support junior team members.
Highly analytical and data-driven approach to outbound sales.
Excellent communication, objection handling, and storytelling skills.
Self-motivated, disciplined, and comfortable in a high-performance remote environment.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Pakistan; Philippines; Ethiopia; Jamaica; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative tech companies across SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member—giving you long-term career growth, stability, and impact.
Job Summary
We are seeking a Senior Sales Development Representative with proven experience in outbound sales, lead generation, and pipeline building. This role is ideal for a high-performing sales professional who thrives in a fast-paced environment and has a strong track record of booking qualified meetings and closing early-stage opportunities.
You will play a critical role in driving revenue growth by identifying, engaging, and qualifying potential clients while collaborating closely with Account Executives and leadership.
Key Responsibilities
Execute high-volume outbound prospecting campaigns (cold calls, emails, LinkedIn outreach).
Identify and qualify high-quality leads within target markets.
Book discovery calls and product demos for Account Executives.
Manage and maintain CRM systems (e.g., HubSpot, Salesforce) with accurate pipeline data.
Develop personalized outreach strategies to engage decision-makers.
Collaborate with marketing and sales teams to optimize messaging and campaigns.
Consistently meet and exceed KPIs (meetings booked, pipeline generated, conversion rates).
Provide market feedback and insights to refine sales strategies.
Requirements
3–5+ years of experience in a Sales Development Representative, or outbound sales role.
Proven track record of exceeding sales targets and KPIs.
Strong experience with cold outreach and lead generation.
Proficiency in CRM tools such as HubSpot, Salesforce, or similar platforms.
Excellent communication, negotiation, and objection-handling skills.
Experience working with international clients (US/UK markets preferred).
Self-motivated, results-driven, and comfortable working remotely.
Experience in SaaS, tech, or digital services industries is highly preferred.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United Kingdom; South Africa; Philippines; Argentina; Mexico; Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, legal firms, and global organizations across industries such as LegalTech, SaaS, FinTech, and Professional Services.
Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a mid-to-senior level Family Law Paralegal to join a fully remote team, working directly with the business owner. You will take ownership of cases end-to-end, supporting clients through every stage of the process—from documentation and court preparation to client communication.
This role is ideal for a highly independent professional who thrives in a high-responsibility, client-facing environment, and is confident managing legal documentation and sensitive client interactions.
Key Responsibilities
Draft witness statements, position statements, and supporting legal documentation
Prepare court applications across family law matters (Children Act, Family Law Act, Matrimonial Causes Act, TOLATA, etc.)
Review opposing party statements and supporting evidence
Compile, organize, and format court bundles and exhibits to a court-ready standard
Manage cases end-to-end, ensuring all documentation is accurate, compliant, and submitted on time
Conduct client consultations via phone and video calls, providing guidance and reassurance throughout the process
Gather and manage client information for case preparation
Draft professional client correspondence for use in legal proceedings
Manage client onboarding and ensure all required documentation is collected
Maintain and update CRM systems as cases progress
Support legal research, reporting, and administrative tasks as required
Assist with delivery of structured, productised service offerings
Maintain accurate timesheet records and track work progress
Requirements
3+ years experience as a Paralegal, with a strong preference for family law experience
Proven ability to manage cases independently from start to finish, with minimal supervision
Strong experience drafting legal documents, witness statements, and court applications
Hands-on experience preparing court bundles and organizing supporting evidence
Excellent communication skills with the ability to confidently engage clients via phone and video, including handling sensitive situations
Strong understanding of UK family law
processes and documentation standards
Highly organized with strong administrative skills and the ability to manage multiple cases simultaneously
Exceptional attention to detail, ensuring all documentation is accurate and court-ready
Strong written and verbal English communication skills
Proficient in Microsoft Office and Adobe, with the ability to quickly learn new tools and systems
Experience using CRM systems, legal tools, and AI tools to improve productivity and workflow efficiency
Background in legal research, reporting, and document formatting
Benefits
💰 Competitive salary: Based on experience and seniority
🌎 Flexible work environment
⚖️ Work with international legal teams and gain global exposure
📈 Long-term career growth in legal operations and compliance
🚀 Structured onboarding and ongoing training support
🎯 Performance-based incentives and recognition
Location: Orlando, United States; United States
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, in-house team member.
About the Company
Our client is an award-winning, full-service marketing and events agency delivering bold, results-driven campaigns across brand development, digital marketing, web, corporate events, live marketing, and video production. They combine strategic thinking with high-quality creative execution to help brands stand out and scale effectively.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a highly proactive and experienced Account Manager to lead client relationships, oversee delivery teams, and drive excellence across all client engagements. This is a senior leadership role for someone who thrives in fast-paced agency environments, excels in communication and organization, and has a deep understanding of digital marketing strategy.
You will serve as the primary point of contact for key accounts, mentor the account management team, and ensure that all projects are delivered on time, on budget, and above expectations.
Key Responsibilities
Client Relationship & Communication
Act as the trusted advisor and main point of contact for key client accounts
Lead weekly client calls, deliver performance reports, and send proactive updates
Maintain a culture of overcommunication—ensuring clarity on timelines, deliverables, and next steps
Manage client expectations and resolve challenges before escalation
Set and enforce communication standards across the account management team
Account Management & Project Oversight
Oversee full lifecycle of client engagements—from onboarding to execution
Develop and manage project plans, timelines, and deliverables
Coordinate cross-functional teams (creative, digital, production, events)
Ensure scopes of work are clear and aligned with client goals
Monitor budgets, track performance, and flag risks early
Lead daily planning (Plan of Attack) and team status updates
Digital Marketing Strategy
Guide strategy across SEO, PPC, social media, email marketing, and content
Review dashboards and campaign performance to ensure KPIs are met
Translate performance data into clear, actionable insights for clients
Collaborate with internal teams to optimize campaigns and drive ROI
Stay ahead of digital trends and bring innovative ideas to clients
Team Leadership & Mentorship
Lead, mentor, and develop the account management team
Establish processes, workflows, and quality standards
Conduct regular performance check-ins and workload management
Foster a culture of ownership, accountability, and proactive problem-solving
Partner with leadership on account growth and upsell opportunities
Strategic & Brand Development
Develop and execute integrated marketing strategies and campaign plans
Support campaign launches, creative briefs, and cross-team collaboration
Ensure brand consistency across all channels and deliverables
Analyze results and share insights to improve future campaigns
Requirements
5+ years of experience in agency account management (required)
2+ years in a senior or leadership role managing teams
Strong expertise in digital marketing (SEO, PPC, social, email, analytics)
Proven experience managing enterprise or high-value client accounts
Exceptional communication skills (written and verbal)
Highly organized with strong project management capabilities
Experience with tools like Slack, project management platforms, and reporting dashboards
Ability to work in a fast-paced, deadline-driven environment
Bachelor’s degree in Marketing, Business, Communications, or related field (preferred)
Nice-to-Haves
Experience in event marketing, experiential campaigns, or live marketing
Familiarity with creative production workflows (design, video, web)
Background in brand strategy and storytelling
Experience contributing to new business pitches and account growth
Benefits
🌎 Fully remote leadership role with global client exposure
🚀 Work with an award-winning agency on high-impact campaigns
📈 Leadership growth with direct influence on client success and team performance
🎯 Autonomy and ownership in shaping client services strategy
🤝 Direct placement with a premium international client
Location: West Union, IA
1st and 2nd Shifts Available!
COMPANY PROFILE:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, duct work, and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania, and Florida.
We are currently hiring Manufacturing & Production Technicians to perform general assembly in our West Union, IA manufacturing facility. Join us if you are interested in working in a fast paced, financially sound, climate controlled manufacturing environment.
SCHEDULE:
1st Shift 6am-2:30pm Monday-Friday
2nd Shift 2:30pm-11pm Monday -Friday (Shift Premium Paid for 2nd Shift)
Occasional mandatory overtime
WHAT WE ARE LOOKING FOR:
Hard-working individuals, wanting to excel in their profession
Strong organizational skills
Self-starting team player with a positive attitude and good communication
Considers attendance & punctuality a priority
RESPONSIBILITIES:
Perform work according to safety & quality standards and procedures
Work effectively as a team member contributing to a positive workplace
Finished work is expected to be neat, orderly, and repeatable
Ensuring work space is clean, safe and in working order
JOB REQUIREMENTS
:
Ability to use various hand and power tools
Ability to lift up to 50 lbs independently
Stand for long periods of time
Basic mathematical skills
Proficient in English
Safety-sensitive position
Note: Satisfactory background check, and negative drug screen required
EDUCATION
:
High school diploma or equivalent required
SALARY:
Competitive Wages based on experience
Monthly bonus based on performance and productivity
BENEFITS
:
Medical, Dental, Vision
$100,000 Life Insurance & Long-Term Disability with Medical election
Flexible Spending Account (FSA)
401k w/ employer match
Paid holidays
Vacation and sick days based upon tenure
APPLY NOW!
Apply on our website:
captiveaire.com
OR pick up application at: 101 N Industrial Pkwy, West Union, IA 52175
Applications submitted for this position are valid for
60
days. Consideration for employment after
60
days requires a new application to be submitted.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
#P1
Location: Remote in the United States or Canada
Workplace: Remote
At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations.
Your team ensures that enterprise customers are successful and happy using Sanity. This means working closely with technical leaders at our customers to align their strategic goals with implementation details; facilitating brainstorming sessions between editors, designers, and developers; and helping developers make decisions for their unique business needs.
In this role you will take ownership of your customer relationships and drive both internal and external conversations. You'll also have the opportunity to learn more and develop expertise on the people side of technology.
WHAT YOU WOULD DO:
- Lead onboarding workshops that are customized to each customer’s needs and background.
- Proactively develop relationships with technical and product stakeholders at our customers.
- Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.
- Work with account managers to develop expansion opportunities at existing customers
- Support the new account sales cycle through technical workshops and proof of concept development
- Create and share examples to help customers understand concepts and implement more quickly
- Develop and maintain guides and learning modules to address common topics
- Develop and maintain plugins for common integrations and implementation patterns
- Represent clients’ requests and requirements to the internal product team
- Work with Support Engineering to work through customer challenges and unblock specific scenarios
- Support marketing and product research teams to connect with relevant customers and planning events and webinars
ABOUT YOU:
- Based in: Remote in the United States or Canada
- 3-5 years of experience in a software development role
- Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro
- Familiar with backend architecture and SaaS platform integrations
- Experience with one of the following:
- Implementing headless CMS
- Implementing headless ecommerce
- As a Solution Engineer or Solution Architect at a developer-focused SaaS
- Outstanding communication skills, both verbally and in writing
- Proven experience developing solutions with customers
- Problem solving skills with a result oriented mindset
- Exceptional organizational and time management skills
- Structured with a strong attention to details
- Bonus: experience in a B2B customer-facing role, such as consulting or account management
- Bonus: you have used Sanity in production
WHAT WE CAN OFFER:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary and stock options program
WHO WE ARE:
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years.
You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
Location: Remote, Canada; Remote, United Kingdom; Remote, US
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Staff Backend Engineer in the
Developer Experience
group, you’ll work cross-functionally to help us identify and improve the engineering experience across GitLab’s internal engineering teams. We’re at a pivotal time in transforming our testing approach and development experience to enable engineers to deliver high-quality code efficiently and with confidence.
Developer Experience
currently has six, globally distributed teams of Backend Engineers and Software Engineers in Test. This role will work across the entire group to help us identify and remove the biggest points of friction that affect development at GitLab. Expect to split your time between hands-on coding in Ruby and Go, designing scalable solutions and helping every team deliver. You’ll be instrumental in shaping our engineering culture across GitLab.
This is a highly visible role with strong company-wide support. You’ll be instrumental in shifting our culture and practices toward a cohesive Developer Experience Platform strategy—backed by buy-in and appetite for change.
Some examples of our projects
Project Examples
In this role, you may lead projects such as:
Internal developer platform adoption:
Build and evolve platform capabilities that make it easier for engineering teams to create, deploy, operate, and scale services on Kubernetes.
Kubernetes-based service onboarding:
Define reusable service templates, deployment workflows, configuration patterns, and operational guardrails for teams adopting the platform.
Developer workflows and test environments:
Build development, CI, and test environments that reflect production Kubernetes behavior — including third-party operators and the custom resources services depend on — sequencing CRD establishment, controller readiness, and dependent workloads so engineers get a working environment rather than a partially reconciled one, across both local and remote clusters.
Platform reliability and observability:
Partner with infrastructure and service teams to improve rollout safety, troubleshooting, service health, resource management, and operational visibility across Kubernetes workloads.
What You'll Do
Lead and grow a team responsible for developer tooling and internal platform capabilities used by engineering teams to build and operate services.
Set and execute a roadmap for Kubernetes-based developer workflows, balancing developer experience, platform reliability, security, and operational efficiency.
Guide the design of reusable onboarding and deployment patterns for services running on Kubernetes, including workloads, networking, configuration and secrets, identity, storage, observability, progressive delivery, and the custom resources and controllers that services depend on.
Make environment bring-up and teardown deterministic — resolving readiness and ordering dependencies between CRDs, controllers, and the workloads that rely on them — so engineers get reproducible environments instead of intermittent failures.
Partner with infrastructure, security, and application teams to turn Kubernetes capabilities into simple, well-supported workflows rather than requiring every service team to become a Kubernetes expert.
Establish engineering standards, documentation, automation, and feedback loops that improve adoption and reduce the time required to bring a service from development to production.
Coach engineers through architectural decisions, incident follow-up, and production operations while maintaining a clear focus on sustainable team delivery.
Represent the team with technical and organizational stakeholders, communicate tradeoffs clearly, and use adoption and reliability measures to guide prioritization.
Take part in on-call or operational support where your team’s ownership model requires it.
What You'll Bring
Deep experience building developer tooling, DevEx platforms, testing frameworks, or CI/CD systems at scale.
Strong hands-on Go experience designing, implementing, testing, and operating production-quality services, command-line tools, automation, or platform tooling. Experience contributing to Ruby-based systems is also valuable for this role.
Practical Kubernetes experience building or operating production workloads and platform capabilities, including deployments, services, networking, configuration and secrets, observability, resource management, and troubleshooting.
Depth in Kubernetes deployment lifecycle: Helm-based deployment and release management, kubeconfig and multi-cluster context handling including deploying into clusters you don't own, and integrating third-party operators and their custom resources (CloudNativePG, cert-manager and similar) into working environments — including the readiness and ordering problems that come with them: waiting on CRD establishment, controller availability, and custom resources reaching their own definition of ready. Experience authoring a controller or operator is useful but not required.
Experience designing scalable solutions that improve engineering productivity, test reliability, development environments, or delivery workflows across multiple teams.
Demonstrated ability to provide technical leadership and influence without authority across engineering, infrastructure, security, and product functions.
Familiarity with DevOps workflows, CI/CD pipelines, release automation, and production operations.
Strong written and verbal communication skills in a remote-first environment.
A product mindset with a passion for empowering developers through simple, reliable, and well-documented workflows.
Alignment with GitLab values, especially collaboration, iteration, and transparency.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$131,600
—
$282,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
People Operations Launch Specialist
, you will help launch new Via deployments and take ownership of the People Operations work required to ensure our teams are ready for successful service launches. You will work cross-functionally across the business to bring together the people, processes, and systems required to stand up new operations. This is a fast-paced, highly cross-functional role that combines project management, problem-solving, and operational execution.
This role requires a willingness to travel based on the needs of our launches.
What You'll Do:
Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin service on time and at the highest possible quality, while contributing to the strategic decision-making and entrepreneurial approach required to establish Via operations in new markets
Manage comprehensive People Operations launch project plans across multiple concurrent deployments, including key milestones, dependencies, risks, and timelines
Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies, and compliance — collaborating closely with Operations, Expansion, Recruiting, Payroll, Benefits, Legal, IT, and local market teams
Serve as a key People Operations partner to local operational leaders and employees throughout the launch process, identifying and resolving complex or time-sensitive issues that could impact workforce readiness or launch timelines, and supporting workforce transitions and employee and labor relations matters — including partnering with union representatives and internal Labor and Legal teams where applicable
Provide guidance following service launch to help stabilize new operations, address workforce and operational challenges, and support the transition into steady-state operations
Identify opportunities to improve and standardize Via’s launch processes, developing scalable tools, processes, and best practices that can be applied across future deployments
Who You Are:
Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines
Highly organized and meticulous, with exceptional attention to detail and follow-through, and an eye for risks and dependencies before they become problems
A strong problem solver who is comfortable in ambiguity and builds creative, practical solutions where no playbook exists
An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders
Adaptable and entrepreneurial, moving easily between strategic planning and the details required to keep a launch on track, while continuously improving processes and building scalable solutions
3+ years of relevant experience in People Operations, HR, operations, project/program management, consulting, or another highly cross-functional environment, plus a Bachelor's degree and a record of strong academic and professional achievement
Experience supporting operational launches, frontline workforces, employee relations, labor relations, or complex workforce transitions is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $80,000-$100,000 per year
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY (HQ); Remote (Canada); Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Security Engineering team helps make Ramp the most secure place for our customers to collect, manage, and put to work their business’ financial information
Our work centers in three areas:
- Ramp builds products with an eye for security
- Ramp detects and responds to threats before they cause harm
- Security powers Ramp’s growth
Check out our Engineering Blog https://engineering.ramp.com/ for more on our tech stack, mission and values!
What You’ll Do
- Drive our cloud security roadmap: review our cloud deployments to identify opportunities for improvement
- Design and build security-focused infrastructure primitives and integrate them into our existing products and development processes
- Lead remediation of prioritized issues across our technology stack
- Partner with infrastructure, data, and devops teams to design and deploy solutions that are inherently secure
WHAT YOU NEED
- Minimum 5 years of experience building software
- Minimum 3 years of experience building in AWS (with Terraform)
- A strong sense of ownership: you need to drive projects from inception to scaling it in production
- Desire to work in a fast-paced environment, continuously grow, and master your craft
NICE-TO-HAVES
- Experience with Python (Flask) and Terraform
- Experience with Azure, GCP, and other cloud providers
- Experience improving the developer experience and security properties of a multi-service deployment
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATION
Responsible for leading Engine room team to ensure smooth operation of Engines and machinery equipment.
Experience in repairs and dry docking is required
Experience with multicultural working environment.
Holder of valid STCW certifications required for the position.
Good communication and leadership skills.
Effective English communication.
Safety culture and mindset.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 4 months in Rank on LNG FSU with capacity 65000 DWT and Engines Mitsubishi with twin Cylinder cross compound and Steam Turbines.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Rejoining and Performance Bonus
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Group Family.
Location: Remote - England
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Customer Service Representative
at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.
If you care about making public transit work better for real people -
see the impact we're having in the around the world
- this team is where that commitment comes to life every day.
This job can be done remotely, as long as you are based in England.
What You’ll Do:
Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
Care for customer satisfaction and ensure that issues are resolved.
Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.
Who You Are:
Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets.
A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Technology-savvy and comfortable working with modern IT tools.
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.
What We Offer
100% work from home, as long as you're based in England.
State-of-the-art hardware provided so you can work worry-free.
£14.75/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked.
28 days of vacation inclusive of public holidays.
The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Remote - Germany
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Customer Service Representative
at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment.
If you care about making public transit work better for real people -
see the impact we're having in the around the world
- this team is where that commitment comes to life every day.
This job can be done remotely, as long as you are based in Germany.
What You’ll Do:
Ensure the smooth daily operation of our services by providing telephone, live chat, and email support.
Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays.
Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns.
Care for customer satisfaction and ensure that issues are resolved.
Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly.
Who You Are:
Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job.
Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets.
A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone.
Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service.
Technology-savvy and comfortable working with modern IT tools.
Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations.
What We Offer
100% work from home, as long as you're based in Germany.
State-of-the-art hardware provided so you can work worry-free.
€15.40/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked.
30 days of vacation inclusive of public holidays.
The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RB1
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Calgary, Alberta
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Shanghai, China
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
South Africa; Pakistan; Philippines; Ethiopia; Jamaica; Egypt
УдалённоUnited Kingdom; South Africa; Philippines; Argentina; Mexico; Pakistan
УдалённоOrlando, United States; United States
West Union, IA
УдалённоseniorГеография найма не уточнена
УдалённоRemote, Canada; Remote, United Kingdom; Remote, US; The base salary range for this role’s listed level is currently for residents of the United States only
New York City
ГибридNew York, NY (HQ); Remote (Canada); Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)