Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position STOREKEEPER
for VIKING OCEAN CRUISES!
The Storekeeper
ensures that the hotel and uniform storage area is kept clean and in proper condition. You are required to order all hotel and uniform supplies and inspect supplies to ensure that accurate quantities within given budgets and inventory levels are maintained, at all times, and that high-quality
standards are maintained during loading operations. It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction
and repeat business, which in turn, will increase revenue and profitability of the company.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Prepare internal requisitions, once approved by the relevant supervisor,
In conjunction with the Inventory Manager, prepare external requisitions and process data in MXP.
Manage and process uniforms in MXP.
Load and offload items stored in the Hotel and Uniform Central Storerooms and manage all aspects
pertaining to hotel and uniform goods; coordinate requested personnel during loading and offloading.
Manage and maintain Hotel and Uniform Central Storerooms ensuring that all items stored are in good
condition and that storerooms are cleaned in accordance with all Public Health Policies; monitor
expiration dates of items stored in Hotel and Uniform Central Storerooms.
Implement and follow up on correct Stock Rotation Procedures and ensure that first-in first-out (FIFO)
regulations are in place and storerooms are properly organized.
YOUR PROFILE
A required minimum of one years’ experience as a Food & Beverage Storekeeper or in a similar role;
Extensive knowledge of food products, storeroom operations and storage procedures are required.
Shipboard experience is an advantage.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.
Must have experience in material management systems, experience in MXP is preferred; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Positive and hands-on personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
Minimum 21 years old.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency actively recruiting for position STATEROOM STEWARD/ESS for Viking Ocean Cruises.
Stateroom Steward/ess
- Responsible for cleaning and maintenance of approximately 12-20 Guest Staterooms and Suites as per established standards. Handle guest’s request or complaints. Ensure the confidentiality and security of all guest rooms.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free ship wide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
RESPONSIBILITIES:
Clean Guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to:
Making beds
Cleaning bathrooms & toilets
Vacuuming
Dusting
Cleaning windows and mirrors
Replenishing linens, towels and room amenities
Ensuring general maintenance of stateroom
Cleaning stateroom balconies
Removal/breakdown of room service trays, dishes
Garbage handling and separation
Ice deliveries
Guest laundry
Shoeshine service
Clean assigned Guest corridors, trolleys and lockers
Handle and distribute Guest luggage on embarkation days and in the evening and glassware before debarkation
Create “Memorable moments” in guest staterooms by acknowledging birthday, special requests etc
Report all deficiencies for repair and maintenance using shipboard reporting systems
Work with various chemicals and cleaning tools
Operate in line with all USPH, Environmental, Safety and Security Policy
Perform other duties as assigned by Leader
Luggage duties
YOUR PROFILE
Housekeeping experience cleaning 12-20 rooms twice daily
Previous ship experience working at the same position in an operation with high standards of Guest service
Strong Guest Services focus and follow up
Excellent English communication skill both spoken and written
Outgoing personality
Able to handle and use chemicals and cleaning tools
Be able to work in a standing position for a long periods of time
Must be physically able to handle 50+ lbs
Knowledge of USPH procedures
Minimum age on the date of application is 21 years.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: September 5, 2024
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA AGENCY actively recruiting for position SOUS CHEF PASTRY for VIKING OCEAN CRUISES!
The Sous Chef Pastry
is the second in command in the Pastry Department. This role is to assist the Executive Pastry Chef to effectively supervise and manage the onboard Pastry/Bakery Production, ensuring that quality standards and procedures are in line with the Company’s Rules & Regulations and STAR Service Standards.
WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Primarily responsible for the entire preparation and assisting Executive Chef with set-up of the World Cafe Buffet and any additional assignments; countercheck daily Storeroom deliveries, for accuracy.
Provide Crew and Officers Mess with a selection of pastries and baked goods for all meals.
Ensure that Bakery/Pastry personnel transport their provisions with the correct utensils.
Regularly communicate with the Provisions Team, together with the Executive Pastry Chef, to utilize highly perishable food items and check fresh produce chillers, to avoid shortages during the cruise.
Assist all pastry outlets during lunch/dinner hours, which includes but is not limited to, ensuring smooth and efficient service, presentation and final plating; and tour all outlets during service hours.
Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.
Be present (in absence of Executive Pastry Chef) during loadings for quality control and assurance; prepare daily electronic requisitions (in absence of Executive Pastry Chef).
Ensure that regular recipe reviews are conducted & adjusted accordingly and communicate findings to the Executive Pastry Chef; maintain quality & consistency in taste, presentation and appearance according to recipes and pictures, immediately rectifying any discrepancies.
Ensure that the pastry/adjacent areas are ready for any announced and/or unannounced Public Health inspections, done either by the Ships’ Management or local authorities (public health inspectors). The Sous Chef Pastry must be present during any inspection.
Assist the Executive Pastry Chef to prepare additional working schedules (Embarkation Day, Special Functions, etc.) for Pastry personnel; assist with monitoring the Pastry Staffs’ working hours.
Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.
Regularly inspect that the
mise-en-place
for all areas are prepared 15 minutes prior to service.
Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation & disembarkation, etc.
YOUR PROFILE:
Minimum 21 years old
A required minimum of 4 years plus experience as a Sous Chef Pastry or similar position, within a 5 Star hospitality and/or restaurant environment; must have advanced pastry & baking skills covering sugar work, chocolate work and any other specialized skills, as needed.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills & coaching abilities, must be able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.
COVID vaccination
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position SOUND TECHNICIAN
for VIKING OCEAN CRUISES!
The Sound Technician
sets up, operates and maintains the audio equipment onboard each ship, ensuring that standards are in line company policy and procedures. It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Assist with the set-up of shows, cabarets, lectures, presentations and ship events as directed, ensuring
that all areas are safe, clean and presentable.
Set up backline equipment and instrument microphones.
Program the sound computer/console during technical rehearsals, as required.
Check that all speakers and equipment are in working order, before each show; ensure that every show
set-up is complete and set out, as per company policy and procedures.
Ensure that the design integrity and performance quality are maintained through show runs.
Demonstrate the ability to wirelessly mic an actor, if the need arises.
Communicate in a clear, concise and timely manner with the Cruise Director and other departments.
Participate in special events by assisting with sound needs; wire special sound projects; assist with the
maintenance of audio equipment.
Demonstrate the ability to troubleshoot and provide information to resolves issues, accordingly.
Maintain cleanliness and order in all sound areas, in accordance with all Public Health and Safety Policies
and Procedures.
Attend all show set-ups, show calls and meetings, in a timely manner.
Have in-depth knowledge of inventory, scheduling, maintenance, cleaning, storage, distribution and
coordination.
YOUR PROFILE
Proven experience in audio electronics (specifically sound playback and live mixing) in which basic wiring skills have been applied, are required; shipboard experience is preferred.
Qualifications in technical theater is preferred
Operational knowledge of Yamaha CL Series and Yamaha LS-9 digital consoles, and Shure UHFR & ULXD microphone systems, are required.
Strong Knowledge of Qlab, Dante, DSP networking and patch bay configurations are required.
The ability to lift up to 50 pounds, stand, kneel or crouch for long period of time, and to climb up ladders and scaffolding, is required.
Must be able to navigate catwalks and access all points in all theater spaces.
A strong understanding of technical wiring and component level maintenance with microphones, audio consoles, amplifiers and DSP's is required.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.
Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently and in a team.
Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all Public Health and Safety Policies are required.
Minimum 21 years old.
No visible tattoos.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position SHORE EXCURSIONS MANAGER
for VIKING OCEAN CRUISES!
The Shore Excursion Manager
manages & controls the presentation, promotion, supervision and arrangement of all shore excursions offered in the various ports of call and onboard Viking Oceans’ Ships.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Liaise with local tour operators to confirm reservations, buses, guides etc.; manage & control shuttle bus operations, when applicable.
Ensure the smooth dispatch and operation of all shore excursions; coordinate all shore excursions including the audio equipment required for each excursion.
Ensure that local guides are briefed and instructed accordingly, prior to each shore excursion and ship escort; Host and dine with guests, when necessary.
Supervise the sales of tours; take proactive action to promote and sell shore excursions.
Monitor the quality and service of all shore excursion operations, ensuring that all service delivery is in line with Viking’s STAR Service Standards.
Present Port Talks with the Cruise Director about each port of call, in the Star Theater.
Liaise and communicate closely with the Guest Services Manager, with regards to the daily scheduling of the Explorers Team, and provide ongoing support to ensure a smooth operation.
Demonstrate the ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.
Organize guest and crew disembarkation in conjunction with all relevant parties to ensure proper execution.
Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to guest flow.
Provide the necessary guidance/training and information to the Shore Excursions Team and Explorer’ team, in accordance with company standards and operational needs.
Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.
Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards; ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.
Have in-depth knowledge and ensure your team are knowledgeable about company products, cruise destinations & procedures, and provide the necessary training to improve your team’s shore excursions and port knowledge, when needed.
YOUR PROFILE
A required minimum of 3 years’ experience as a Tour Office / Shore Excursions Manager
Shipboard experience is required.
Minimum 21 years old
Must be confident with at least two different global itineraries.
Fluent in English - must be able to attend any kind of query in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player.
Strong accounting and administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
Must confidentially handle all communications, including written, email, and phone.
Vaccination against Covid-19 with WHO approved vaccines.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: December 19, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
PUBLIC HEALTH OFFICER
for
VIKING OCEAN CRUISES
!
The Public Health Officer
ensures the smooth and efficient operation of all Public Health aspects in the Hotel and Deck & Engine Departments and that they are in line with company policy and procedures.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accomodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Conduct audits and inspections in all departments and outlets onboard, and communicate identified deficiencies to the process owner, as required.
For all departments advise on the correct procedures and standards, assist in establishing corrective actions and source relevant public health assistance and resources.
In terms of the Integrated Pest Management (IPM) program ensure that: the program is in effect and functional for the vessel; a central point of record collection is maintained; conformity on active and passive monitoring are verified; certified pest control applicators are verified; events are coordinated when the IPM contractor is onboard; the pesticide inventory is kept safe in the Public Health Officer’s possession; responses to infestations are coordinated.
As head of the Response Team, manage and control the Outbreak Prevention and Response Plan (OPRP).
Function as an asset and provide support to individual process owners, for all other areas of Public Health compliance.
Identify crew who are required to attend VSP and/or ShipSan seminars.
Be familiar with the Public Health regulations of the individual countries/regions that the vessel sails in and advise all departments, accordingly.
In conjunction with all relevant Department Heads, conduct Public Health and Sanitation Training for all Hotel and Deck & Engine personnel and retain all necessary training records. Training includes but is not limited to hands on training for chemical usage/handling, equipment handling, cleaning techniques, time control plans and out log filing i.e. blast chiller logs, cooling etc.
Monitor and audit relevant Public Health records and retain all records that the Public Health Officer is responsible for, coordinate routine and unannounced onboard inspection events.
Periodically verify the proper storage of chemicals onboard and check all chemical stores.
Establish a cleaning schedule for food handling areas and verify its functionality.
Periodically monitor the loading pier ensuring that all items are of the highest quality and at the proper temperature, and oversee that all receiving parties onboard, conduct their incoming shipment for pest inspections, prior to boarding.
YOUR PROFILE:
A required minimum of 3 years plus experience as a Public Health and/or Public Health Officer or similar position, within a 5 Star hospitality and/or restaurant environment. Shipboard experiences are required.
A strong background in Public Health in all relevant onboard areas and is required. This includes food safety, potable water safety, IPM, recreational water facility safety, manual and mechanical ware washing, housekeeping, and outbreak control.
Must have attended the Vessel Sanitation Program seminar, at least once. A certificate is required.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents and to effectively communicate with Ship’s Command and Senior Management. The ability to speak additional languages is an advantage.
Flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, team builder with exceptional work ethic, motivational skills and coaching abilities.
Minimum 21 years old.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position LIGHTING TECHNICIAN
for VIKING OCEAN CRUISES!
The Lighting Technician
sets up, runs and maintains the lighting equipment for all entertainment areas on the ship. It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
RESPONSABILITIES
Rig, circuit and focus lighting for assigned shows.
Program the lighting computer/console during technical rehearsals, as assigned.
Perform fixture/circuit checks before each show, to ensure that the show set-up is complete and set
out, as per company policy and procedures.
Operate manual and computer-controlled lighting systems, during shows.
Ensure that the design integrity and performance quality are maintained through show runs.
Operate follow-spot, when necessary.
Maintain a show report log for each performance.
Communicate in a clear, concise and timely manner with the Stage Manager and other departments.
Participate in special events by assisting with sound needs; maintain and perform minor to moderate
repairs to lightening equipment inventory
Inspect and maintain all overhead riggings in the entertainment venues onboard the ship.
Maintain cleanliness and order in all light areas, in accordance with all Public Health and Safety Policies
and Procedures.
Attend all show set-ups, show calls and meetings, in a timely manner.
YOUR PROFILE
Proven experience in the use of lighting equipment for and during live events, in which DMX Control Systems and advanced wiring skills have been applied, are required; shipboard experience is preferred.
A Bachelor’s Degree, that focuses on technical theater, is preferred.
Must demonstrate the ability to handle basic machinery, hand tools and various control consoles including MARTIN M1, GrandMa, lighting fixtures (LED and automated), fog machines, laser emitters, spotlights, and strobes.
The ability to lift up to 50 pounds, stand, kneel or crouch for long period of time, and to climb up ladders and scaffolding, is required.
Must be able to navigate catwalks and access all points in all theater spaces.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.
Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.
Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health and Safety Policies are required.
Minimum 21 years old.
No visible tattoos.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
HUMAN RESOURCE MANAGER
for
VIKING OCEAN CRUISES
!
As a Viking Shipboard Leader
, you represent Viking’s values and leadership philosophy. You are a hospitality
professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility,
and who believes in empowering your team with the skills, knowledge, and tools to succeed. You are an
exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and
objectives. You are flexible, stress resistant, focused, and a truly committed team member.
The Learning & Development Coordinator
is responsible for all shipboard training processes, training record keeping and the crew welfare program. They foster a culture of continuous learning and teamwork, enhancing crew engagement and job satisfaction.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Lead and manage all learning and e-learning programs on board the vessel, including planning, evaluation, and administration.
Deliver training courses including but not limited to the Viking Guest Service Excellence Program, Viking Onboarding Program and Viking Leadership Program.
Drive leadership development by providing coaching to the Department Heads, Supervisors and Crew Members to support their career growth and to cultivate talent and prepare for succession planning.
Maintain and update training records in MXP, ensuring accurate data entry and reporting.
Support the Crew Purser with the sign-on process during periods of high crew turnover.
Schedule the monthly training calendar, in coordination with other training, HR and operational needs.
Collaborate with onboard leadership and the HR Manager to assess crew performance and identify
areas for improvement.
Support a multi-cultural team, maximizing crew satisfaction, productivity, and retention; visit departments on a daily basis for “The Daily Reunion”.
Evaluate the effectiveness of training programs by gathering feedback and monitoring outcomes, ensuring ongoing improvements and deliver this on a quarterly basis and upon request to the Viking L&D department.
Take part in Train-the-Trainer sessions for new learning content and learning meetings organized by the Viking L&D department.
YOUR PROFILE
A minimum of 2 years of experience as an Onboard Trainer, L&D Coordinator or similar position
Strong presentation, communication and facilitation abilities, with experience delivering training in a multicultural environment, ideally on board a vessel.
Exceptional leadership and interpersonal skills, with the ability to inspire and guide crew members and the Leadership Team.
Solid administrative skills are preferred, and proficiency in PC-based databases, spreadsheets, and word processing systems (Word, Power Point) is required. Must be flexible, stress-resistant, and a committed team player.
Ability to work independently when delivering training and collaboratively when developing schedules and identifying needs with ship management.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training and coaching abilities
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: February 10, 2026
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
KITCHEN STEWARD for VIKING OCEAN CRUISES!
The Kitchen Steward
must be familiar with the entire food operation and supervise and maintain the cleanliness and functionality of all galley outlets, pot & dish washing machines, and adjacent food areas.
WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accomodation
Opportunities for growth and advancement in your career
Minimum age on the date of application is 21 years.
No visible tattoos
YOUR RESPONSIBILITIES
Establish a cleaning routine in all food production outlets, based on the cleaning plan for Viking ocean ships.
Maintain the cleanliness of all galley storage areas, this includes but is not limited to chemical cleaning and the cleaning of lockers.
Provide all galley outlets with the necessary cleaning materials and chemicals, as required, on a daily basis; ensure proper storage and monitor the consumption of chemical and cleaning materials.
Ensure the cleanliness and working condition of all cleaning and washing equipment and utensils and report any damages or malfunctions to the Executive Chef; assist the Chef de Cuisine with creating and monitoring work/repair order and ensure that all galley equipment is in full working order.
Control the garbage segregation as per Viking’s Standard Operating Procedures (SOPs) and ensure that staff are supervised and trained, accordingly.
Ensure that all galley outlets and adjacent areas comply with Public Health Policies and Procedures, at any given time.
Be familiar with all relevant F&B events to ensure that all venues are set on time, this includes the Kitchen Table, Cooking Demonstrations, Galley Tours, etc.
Assist the Provisions Team with loadings.
Assist the Chef de Cuisine with training the Galley Staff to treat and clean the galley equipment, in accordance with Viking’s company policies and procedures.
Keep the Executive Chef informed about night cleaning duties and potential operational issues.
YOUR PROFILE:
Minimum 21 years old
Professional experience as a Kitchen/Hotel Steward or similar position, within a 5 Star hospitality and/or restaurant environment is required.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents and to effectively communicate with Senior Management. The ability to speak additional languages is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 28, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position
HUMAN RESOURCE MANAGER
for
VIKING OCEAN CRUISES
!
The Human Resource Manager
in conjunction with the Department Heads, The Human Resource (HR) Manager manages and controls
the strategic implementation of shipboard HR processes and procedures across all departments,
ensuring fairness and consistency. including employee relations, employee communication, training
and development, coaching and counselling, quality of life and leadership training.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills, and assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome.
Develop, evaluate and modify HR processes, policies and procedures to ensure onboard departments can comply with requirements, and ensure that all legal and regulatory requirements are met.
Ensure Time and Attendance Procedures are followed by all departments to ensure 100% compliance, in line with both company and Maritime Labor Convention (MLC) regulations.
Participate in all investigations related to employee performance or policy violations.
Attend crew sign-off meetings to provide farewell and thank you messages to the crew; support the Crew Purser with the sign-on process, when there is a large turnover of crew.
Facilitate all crew scheduling requests and queries and liaise with shoreside HR, where necessary
Facilitate the employee resignation process, including exit interviews and communication with relevant management, where necessary.
Proactively visit and monitor employee work areas to ensure there is a positive work environment and fully interact with all employees; responsible for leadership development onboard including feedback, assessments and training; facilitate all change of department requests, as per company process.
In conjunction with the Department Heads, play a vital role in positively communicating organizational change initiatives, and new company policies and procedures that may affect shipboard employees.
Ensure the confidentiality and discretion of all employee information, this includes but is not limited to discipline, investigations and other sensitive information and matters of a private nature.
Establish a career progression process to be used onboard ensuring transparency, fairness, skill level and experience.
Be familiar with the Human Resources Manual & Shipboard Training; have an in-depth understanding of the working hours policies & procedures; be familiar with crew contracts and work schedule hours/week.
Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.
Ensure the necessary guidance/training and information to the all crew onboard, in accordance with company standards and operational needs.
YOUR PROFILE
A required minimum of 5 years’ experience as a Human Resource Manager or similar position, with a diploma in Human Resources Management.
Ship experience on the same position is mandatory
Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; flexible, stress resistant, committed team player.
Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Ability to work independently, positive, approachable personality, professional appearance, excellent communication skills
Flexible and stress resistant, team player, shows commitment
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: April 14, 2026
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA AGENCY
actively recruiting for position
EXECUTIVE PASTRY CHEF
for VIKING OCEAN CRUISES!
The Executive Pastry Chef
supervises and manages the onboard Pastry/Bakery Production, ensuring quality standards & procedures are in line with Company Procedures and STAR Service Standards. You are required to implement and maintain all service standards, menus and recipes as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.
WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accomodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Work closely with the Kitchen Steward to accomplish tasks related to inventory, equipment control & maintenance, training & re-enforcement and all Public Health Policies.
Provide the Crew & Officers’ Mess with a selection of pastry and bakery goods for all meals.
Ensure that regular recipe reviews are conducted & adjusted accordingly and communicate findings to the Executive Chef & Corporate Office; make use of daily checklists to monitor production and preparation levels.
Regularly communicate with the provisions team to utilize highly perishable food items and check fresh produce chillers, to avoid shortages/wastage during the cruise.
Ensure that Bakery/Pastry personnel transport their provisions with the correct utensils; countercheck daily Storeroom deliveries, for accuracy.
Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation and final plating; and tour all outlets during service hours.
Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.
Be present during loadings for quality control and assurance; prepare daily electronic requisitions.
Ensure that the pastry/adjacent areas are ready for any announced and/or unannounced Public Health Policy inspections, conducted either by the Ship’s Management or local authorities (Public Health Inspectors). The Executive Pastry Chef must be present for all inspections.
Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving pastries/baked goods on a daily basis to ensure that all pastry/bakery outlets & displays are in line with the quality & cleanliness of Viking’s Standards and all Public Health Policies. Visit various pastry/baked goods preparation stations & conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately.
YOUR PROFILE:
Minimum 21 years old
A required minimum of 8 years plus experience as an Executive Pastry Chef or similar position, within a 5 Star hospitality and/or restaurant environment; advanced pastry & baking skills, covering sugar work, chocolate work and any other specialized skills, are required.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities; must be able to physically handle 50+ lbs. (30KGs) daily, and work a minimum of eleven hours a day, seven days a week.
COVID vaccination
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 26, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA AGENCY
actively recruiting for position
EXECUTIVE CHEF
for VIKING OCEAN CRUISES!
The Executive Chef
ensures the efficient operations of all food production areas, by consistently analyzing the food production quality & cost, keeping within budget & monitoring time management. He/She is required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.
WHY IS IT COOL TO BECOME A VIKING?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Hold excellent cooking skills, with the flair and creativy to enhance buffet presentations; constantly strive to upgrade the food quality and presentation, host Kitchen Table events and cooking demonstrations; make use of culinary check lists on a frequent basis.
Work within set food-cost budgets and follow the portion control chart accordingly and adjust food requisitions to avoid any possible overproduction; share the overall responsibility of all food orders & consumption with the Inventory Manager in terms of Guest count, itinerary, availability & usage; maintain direct communication with the Inventory Manager for provision related matters - slow and non-moving item lists, inventory, standard products, maintaining par levels, first in first out (FIFO); be present during loading for quality assurance, and report discrepancies to the Inventory Manager.
Ensure the maintenance and upkeep of all Galley equipment by overseeing the Annual Galley Equipment Budget Projection and documenting & reporting any damages/malfunctions to all relevant parties; and ordering, receiving, issuing & maintaining par levels, for the equipment store.
Work in and as part of a team, not making any changes to the operation/menu without the approval and knowledge of the Culinary Department and Purchasing Department; adjust menus according to merchandise availability and unexpected shortages; compile & submit reports on each cruise.
Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets & displays are in line with the quality & cleanliness of Viking’s Standards and all Public Health Policies. Visit various food preparation stations & conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately.
Regularly inspect Galley areas in conjunction with the Public Health Officer and Kitchen Steward, to ensure a clean and safe workplace.
Be familiar with the Human Resources Manual & Shipboard Training; have an in-depth understanding of the working hours policies & procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.
Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.
Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation & disembarkation, sea day activities & other activities.
YOUR PROFILE:
Minimum 21 years old
A required minimum of ten years’ experience as an Executive Chef or similar position, within a 5 Star hospitality environment; advanced culinary skills are required.
Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities; must be able to physically handle 50+ lbs. (30KGs) daily, and work a minimum of eleven hours a day, seven days a week.
COVID vaccination
No visible tattoos
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: December 14, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position EXPLORERS STAFF
for VIKING OCEAN CRUISES!
The Explorers staff
is responsible to provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company. As directed by the Shore Excursions Manager, the Explorers Staff promotes, sells and dispatches shore excursions offered at various ports of call. You are also required to resolve guest complaints, in accordance with Viking’s STAR Service Standards.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free ship wide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSABILITIES
Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating
Procedures. This includes check-in, collecting passports and other documents.
Assist the Pursers Department with guests` immigration formalities, when needed.
Maintain a working cash float, collect payments and register credit cards, for processing. It is your responsibility to ensure that there are no shortages; assist guests with onboard accounts and any queries they may have.
Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained.
Undertake concierge duties such as booking restaurants, golf and other activities ashore.
Ensure that there is sufficient printed materials for the guests at all times (Viking Daily, shore excursions booking forms, port maps, etc.).
Facilitate and assist guests with onboard shore excursion bookings; handle private guest excursions.
Coordinate all shore excursions including the audio equipment required for each excursion.
Serve as a Viking Ambassador at all times, in accordance with Viking’s STAR Service Standards.
Demonstrate the ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.
Properly communicate and coordinate activities with other onboard departments to ensure guests satisfaction, in accordance with Viking’s STAR Service Standards.
Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies.
Manage service according to guest flow, embarkation & disembarkation and all onboard activities.
Ensure a smooth disembarkation process, by providing assistance with online check-in, when needed, and transfer arrangements, if not arranged by Viking.
YOUR PROFILE
A required minimum of one year’s experience in a front of house role at a five-star hotel or resort.
Shipboard experience is preferred.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.
Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.
Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.
No visible tattoos.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: December 14, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
TAKE PART IN ONLINE INTERVIEW WITH VIKING CRUISES!
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accomodation
Opportunities for growth and advancement in your career
PURPOSE OF POSITION
The Hotel Purser supports the Financial Officer to efficiently manage revenue & costs and guest & crew administration including posting, balancing, and reporting for all guest, crew and company accounts, in accordance with Viking’s STAR Service Standard.
It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
YOUR RESPONSIBILITIES
In MXP and POS, balance all departmental postings each day and report discrepancies.
Perform cruise closing, this includes but is not limited to Spa/Shops settlements and auditing all cash floats, once per week; extract all End of Cruise reports and transfer the reports to Head Office.
Manage the accuracy of the cash book and main safe; together with the Financial Officer and ensure that efficient funds are available; demonstrate ownership of all cruise-related tax duties and assist respective Department Heads, accordingly; undertake cruise roll over and guest check-outs.
Support the Crew Purser and 2nd Purser Admin with immigration procedures, as necessary.
Support the 2nd Purser Admin with checking all guest and crew information, including passports, and with controlling the ship’s documents in/out of ports.
Ensure the daily management of guest accounts through MXP.
Have in-depth knowledge of all facets of shipboard organization and services, ports of call and shore excursions.
Coach and support the Hotel Admin to ensure they have up-to-date information concerning all cruise activities and company policies.
Together with the 2nd Purser, maintain a good relationship with local authorities at the respective ports of call, to ensure cooperation with all officials whilst onboard.
Process guest credit card payments for End of Voyage settlements; log all charges and post guest shipboard credits in MXP to ensure accurate accounting; reconcile onboard financials including POS checks, company accounts, MXP postings etc.; assist Shore Excursions with the posting of tours; assist all revenue outlets with guest queries regarding account issues.
In conjunction with the Financial Officer, manage the ship’s safe, tasks also include MXP cashbook entries, Daily Revenue Reports, End of Cruise Financial Reports, closing the cruise and Cash to Master orders.
Conduct random cash float audits on the Explorers’ Team and Crew Purser.
Manage the Hotel Administrator to ensure all printing is delivered accurately and in a timely manner.
Prepare turnaround memos and hold turnaround meetings for the Head of Department involved.
Assist at check-in on embarkation day and provide daily support to the Explorers’ Desk.
Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.
Provide the necessary guidance/training and information to the Hotel Administration Team, in accordance with company standards and operational needs.
Provide competent leadership to Heads of Department. Responsibilities include, but are not limited to: Managing performance, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.
Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.
Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards; ensure that company property is appropriately secured and protected and that safe working practices are in place, at all times.
Positively contribute to achieving/succeeding all operational KPI goals (quality & financial) for the Hotel Department; have full knowledge about safety & security procedures and assist the Hotel General Manager to operate in line with all Public Health and environmental procedures; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
YOUR PROFILE:
A required minimum of 3 years plus experience in a financial and administration department onboard a ship.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; must demonstrate the ability to work independently.
Must have a financial background and exposure to financial analysis and budgeting; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
Must handle all communications whether written, email, fax or telephone with confidentiality.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: April 20, 2022
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position BROADCAST MANAGER
for VIKING OCEAN CRUISES!
The Broadcast Manager
ensures the smooth operation of the Broadcast Centre by overseeing that the radio and television broadcast equipment for all areas of the ship is set up, run and maintained, according to company policies and procedures. It is your responsibility to create a friendly, guest-oriented service culture to ensure guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment 6 months on, 2 months off based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR PROFILE
Must have proven experience as a Broadcast Manager, as well as demonstrable experience with computer systems (both hardware and software), for the purpose of setting up and supporting broadcasting, is required; shipboard experience is preferred.
A Bachelor’s Degree focusing on technical theater or broadcasting is preferred. Training and education in visual electronics will be considered in lieu of a degree.
Experience with Content Management Systems (CMS) and the following key equipment and software: AJA KiPro, Wowza Server, FileZilla, Cisco, Leightronix, Oppo Player, Christie Projector, Dolby Controller,
Satellite Antenna Control Unit, AMX Control, BGM System, IPTV, Monit, is preferred.
Must have experience working with Apple hardware, as well as Apple Final Cut Pro and Compressor.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; proactive problem-solving skills are required; team builder with exceptional work ethic, organizational and motivational skills, and coaching abilities.
Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health and Safety Policies.
No visible tattoo.
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: August 24, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Consumer Growth Marketing Associate
at Via, you will design the programs, campaigns, and outreach strategies that connect riders to our transportation services across the United States and beyond. You will oversee a variety of strategic marketing tactics, from paid social and out-of-home to lifecycle communications. You will have the opportunity to shape initiatives from initial ideation to execution and measurement, meaningfully improving transportation outcomes for our partners and the local communities we serve.
About the Role:
Build end-to-end lifecycle programs based on quantitative and qualitative market research, tailoring strategies to specific customer segments and key use cases.
Launch and optimize multi-channel marketing initiatives, collaborating across internal and partner teams to monitor performance and refine engagement strategies.
Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks.
Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty.
Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets.
Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders.
About You:
Minimum of 0–2 years of experience with a strong interest in growth marketing and a demonstrated ability to turn data into actionable insights.
Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences.
Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact.
Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment.
Analytical and data-oriented, excited to develop your quantitative skills and turn data into insights
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000-$85,000
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position 2ND PURSER ADMIN
for VIKING OCEAN CRUISES!
The 2nd Purser Admin
organizes the ship’s clearance in every port of call by preparing the necessary paperwork for both guests and crew members, in a timely manner. You are required to ensure that all custom and immigration requirements are met.
It is your responsibility to ensure the ship is cleared without delays or penalties. You must ensure that guests and crew can proceed ashore with no challenges, thus contributing to guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Prepare and plan in advance, to ensure efficient vessel clearance for guests and crew upon arrival into
and departure out of ports; manage all clearance related matters and maintain communication with
port agents.
Ensure that visitor lists are accurate and up-to-date, and port authorities are informed accordingly.
Facilitate the prompt processing of legal documents (guest manifest; crew list) with port authorities by
preparing all paperwork, as required; maintain guest and crew manifests for onboard safety regulations
and international requirements (i.e. Shore Passes etc.).
Responsible for guest passports, Immigration Inspections and ensuring that all guests meet the visa
requirements for each port-of-call.
Maintain a good relationship with Port Agents & local authorities at the respective ports-of-call to
ensure cooperation with all officials whilst onboard.
Assist with check-in procedures, on embarkation day.
In conjunction with the Guest Services Manager, Hotel Purser, Medical Team and Human Resource (HR)
Manager, assist with guest and crew medical disembarkations.
etc.
YOUR PROFILE
A required minimum of 2 years’ experience in the Pursers Department onboard a ship.
Minimum 21 years old.
Must have in-depth knowledge of clearance and visa requirements in international waters, for both
guests and crew members.
Fluent in English - must be able to attend any kind of query in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player.
Strong accounting and administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Proficient with PC based databases, spread sheets, and word processing systems is required; must
demonstrate the ability to work independently.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene
standards are required.
Must confidentially handle all communications, including written, email, and phone.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: April14, 2026
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: VIKING OCEAN CRUISES, Worldwide
ISMIRA Agency
actively recruiting for position ASSISTANT SHORE EXCURSIONS MANAGER
for VIKING OCEAN CRUISES!
The Asst Shore Excursion Manager
assists the Shore Excursions Manager with the coordination of all shore excursion activities. You are required to drive shore excursion revenue generation and comply with the Product Book and all included programs and services.
Why is it so cool to become a Viking?
Paid flights to and from the ship
Legal employment based on 10-hour work day
Fixed return dates at the end of your contract
Free shipwide Wi-Fi
Free accommodation
Opportunities for growth and advancement in your career
YOUR RESPONSIBILITIES
Manage the sales and reconciliation of shore excursion bookings; manage the administration and clearing of shore excursion waitlists; facilitate and assist guests with onboard shore excursion bookings; handle private guest excursions.
Coordinate shore excursion revenue activities to ensure maximum income; socialize with guests, when time permits; oversee the guests Services Desk and its activities; maintain an updated and accurate filing system for reference purposes; oversee tour escort allocations and procedures.
Liaise with local suppliers to confirm reservations, busses, guides etc.
Coordinate all shore excursions including the audio equipment required for each excursion.
Demonstrate the ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.
Play an active role in the Emergency Response Organization and constantly look to improve all matters concerning the safety and security of guests, crew and the vessel; organize guest and crew dis-/embarkation in conjunction with all relevant parties to ensure proper execution.
Provide the highest level of comfort and service to guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to guest flow, embarkation & disembarkation, sea day activities & other activities.
Positively contribute to achieving/succeeding Shore Excursions KPI goals (quality & financial) for the Shore Excursions Department; have full knowledge about safety & security procedures and can operate in line with all Public Health, Environmental and Safety & Security Policies; participate in all training concerning onboard training, safety & security, fire prevention, evacuation exercises as required by the company.
YOUR PROFILE
A required minimum of 2 years’ experience as an Assistant Tour Office / Assistant Shore Excursions Manager. Shipboard experience is required.
Minimum 21 years old
Must be confident with at least two different global itineraries.
Fluent in English - must be able to attend any kind of query in an adequate manner with excellent oral and written English communication skills – the ability to speak an additional language is an advantage.
Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player.
Strong accounting and administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.
Must confidentially handle all communications, including written, email, and phone.
No visible tattoo
NOTE:
Nationalities that we can process:
🇱🇹
🇱🇻
🇪🇪
🇵🇱
🇷🇺
🇧🇾
🇺🇦
🇲🇩
🇰🇿
🇺🇿
🇦🇲
🇬🇪
🇦🇿
🇹🇯
!
🇰🇬
🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)
Last updated: December 14, 2023
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
УдалённоМожно работать из любой страны
УдалённоМожно работать из любой страны
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.