Location: San Diego
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary:
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience
in legal operations and project management to assist customers in optimizing their use of
Filevine legal tech platform. This role is integral in aligning technology solutions with the client
law firm’s operational goals, ensuring streamlined workflows, and driving adoption across
teams.
The ideal candidate brings a background in technical system administration paired with proven
experience in SaaS ecosystems, workflow automation, and platform administration. You’ll serve
as both a problem-solver and a strategic advisor, capable of leading cross-functional initiatives,
managing platform updates, and training staff.
This role will be remote, but travel throughout the San Diego area is expected
What You'll Do:
Strategic Advisory:
Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.
Operational Troubleshooting & Enablement:
Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
Platform Optimization & Adoption:
Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
Product Evangelism & Continuous Education:
Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.
Lifecycle Management:
Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
Business Process Auditing:
Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
What You'll Need:
Technical Expertise:
Hands-on administration of
Filevine
or comparable legal technology platforms.
Domain Knowledge:
Deep understanding of
legal workflows
, regulatory compliance, and high-level client service standards.
System Integration:
Proficiency in managing
SaaS ecosystems
, including system integrations and end-to-end process automation.
Collaborative Leadership:
Strong project management skills with a proven ability to lead
cross-functional initiatives
.
Educational Impact:
Outstanding communication abilities tailored for
user training
, technical support, and organizational change management.
Technological Advocacy:
A passion for solving complex problems, driving platform adoption, and
empowering legal teams
through technology.
Industry Background:
Previous experience in a
law firm, legal department, or paralegal role
is strongly preferred.
Willingness
to travel to Client office(s) 5x per week
Compensation Information: 80,000 - 95,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Competitive & Fair Pay
- Opportunity to learn from a dedicated leadership team
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute.
WHAT YOU'LL ACHIEVE:
- By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role).
- By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process.
- By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics.
- By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success consistently.
- By end of year 1: Make onboarding and role readiness a repeatable system that measurably improves ramp and raises the bar on enablement quality through tight feedback loops and durable workflows.
SKILLS YOU'LL NEED TO BRING:
- Proven ability to design and run global enablement programs end-to-end (especially onboarding), including live + async modalities across regions and time zones.
- Strong program leadership and operating cadence: clear roadmaps, decision-making, stakeholder alignment, and measurement that drives iteration (not just reporting).
- Experience building scalable enablement systems (resource governance, intake processes, comms rhythms) that sellers actually use.
- AI-fluent approach to enablement: using AI and automation to improve quality, speed, and consistency of seller execution (and instrumenting adoption/impact).
- People leadership experience managing and developing a small team; sets high standards and builds a calm, high-ownership operating rhythm.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $220,000 - 275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Remote-Friendly, United States; San Francisco, CA | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're hiring Cyber Evaluations Engineers to build and run the evaluations that measure cyber-relevant capabilities and safeguard robustness in our models. You'll design new evals, run per-release robustness testing, and dig into data on jailbreaks and prompt bypasses to understand where our safeguards hold up and where they don't. You'll also design many of the probes that detect cyber abuse in production and help shape the overall detection architecture alongside the policy team.
Key responsibilities
Design and run capability, uplift, and safety evaluations to assess cyber-relevant risk in new models
Execute per-release safeguard-robustness testing ahead of major model launches
Analyze evaluation results and communicate findings clearly to the team and to stakeholders
Design, prototype, and tune detection probes for cyber misuse
Work with the cyber policy team to turn policy lines into a layered, robust abuse-detection architecture, and measure its precision and coverage over time
Build and maintain internal tooling used to run and score evaluations
Collaborate with policy and engineering partners to translate eval findings into safeguard improvements
Minimum qualifications
Experience building or running evaluations, benchmarks, or test suites for software or ML systems, including delivering results on short, fixed timelines
Hands-on cybersecurity experience (e.g., CTF participation, vulnerability research, exploit development, or security research)
Proficiency in Python
Strong ability to communicate evaluation results with multiple cross-functional stakeholders or potential policy stakeholders
Preferred qualifications
Deep offensive-security or security-research experience, including experience building AI security benchmarks
Experience analyzing adversarial or abuse data (e.g., jailbreaks, prompt bypasses, intrusion or fraud telemetry)
Experience working onsite with government partners on testing or evaluation engagements
Experience with AI/ML evaluation frameworks
Familiarity with coordinated vulnerability disclosure practices
Experience testing pre-release or pre-deployment software or models under confidentiality constraints
Experience authoring detection content (e.g., Sigma, YARA, Suricata, SIEM rules) or building ML-based abuse detection
Active secret security clearance or higher, or eligibility to obtain one
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep N, VP, Finance at
Customer.io
, and I'm looking for a Global Controller to take the close, the books, and our control environment and make them theirs.
We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.
What you'll do
Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the board in plain terms.
Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
Own our accounting systems roadmap and drive automation across close and reporting.
Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.
What we're looking for
10+ years of progressive accounting experience, including leading a team through managers or leads.
A Big 4 (or equivalent top-tier public accounting) foundation.
Deep US GAAP mastery, particular strength in subscription and usage-based revenue recognition (ASC 606).
A concrete, personally-owned automation or AI deployment in accounting with a measurable result, eliminating a manual reconciliation, reducing close time, or lowering error rate, that you can speak to in detail.
Experience scaling an accounting function that was already running, not building one from zero.
A proven track record with external audits and keeping books audit-ready.
Strong leadership and communication skills, with credibility partnering with senior, cross-functional stakeholders.
Nice to have: internal controls or SOX-readiness experience; remote-first/globally distributed company experience; M&A or deal accounting exposure; CPA license, active or inactive.
Compensation & Benefits
We believe in transparency. Starting salary for this role ranges from $250k to $280k USD (or equivalent in local currency), structured by geographic zone and depending on experience. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute recruiter screen
45-minute hiring manager screen
Two 30-minute cross-functional chats: one with a Legal partner, one with a People partner
60-minute case review call
30-minute bar raiser call with our CFO
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We are looking for an experienced attorney to join our Commercial Counsel team. This senior role will help build and support Notion’s rapidly evolving Enterprise customer sales motions, bringing deep expertise in negotiating complex AI SaaS agreements with enterprise customers, as well as acting as an advisor and coach to our account teams and cross functional partners. Notion is scaling rapidly, and we need people who work well as a tight-knit team with a passion for driving revenue deals to conclusion. If you enjoy using your deep industry and technology transaction expertise to support revenue generating functions, this role is for you.
Our Commercial Legal team sits at the center of Notion’s growth. We simplify how customers contract with us, take clear and unambiguous positions on AI, privacy, and security, and drive revenue deals to a fast, predictable close. That means exercising real judgment and finding creative, pragmatic paths forward through complex customer requests and requirements.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Have broad responsibility for negotiating SaaS AI agreements and providing practical day-to-day commercial legal support - primarily in the Americas region - for the sales, marketing, channels, and customer success teams with a focus on supporting the Enterprise segment
- Collaborate with Product Legal team on product and operational items that impact customer agreements and go-to-market initiatives
- Draft and negotiate complex agreements regarding privacy, security, and AI regulatory matters
- Identify and independently pursue process improvements for buy-side supporting motions
- Develop and revise contract templates and playbooks as necessary, based on changes in our product offerings, organization, and law
SKILLS YOU'LL NEED TO BRING:
- Admitted to the California State Bar, New York State Bar, or Registered In-House Counsel in good standing
- 10+ years of combined experience practicing as a commercial attorney within a law firm or software technology company
- 2+ years in-house experience at a SaaS and/or AI technology company
- Privacy and artificial intelligence subject matter expertise, including privacy regulations (GDPR, e-Privacy Directive, CCPA, etc.) and AI regulations (EU AI Act) with the ability to incorporate evolving requirements into the customer facing agreements
- Experience driving commercial transactions, SaaS, and enterprise B2B transactions
- Strong negotiation skills, including ability to explain nuanced legal concepts to internal and external parties and tailor approach to the audience
- Excellent drafting, written and verbal communication skills and ability to adapt legal requirements in balanced, creative and pragmatic ways to facilitate communication at all levels of the organization
- Ability to directly interact and build meaningful relationships and trust with internal and external clients and leaders
- Demonstrated curiosity about AI and a willingness to adopt AI tools to work smarter, move faster, and deliver better results. Developing your personal AI fluency is required for this role
- Resilience, resourcefulness, and the ability to make recommendations and decisions with imperfect facts
- Independent and strategic thought combined with excellent team player qualities and a willingness to take on additional responsibilities
NICE TO HAVES:
- Certified Information Privacy Professional or equivalent
- Prior experience with a fast growing technology company
- Experience supporting channel and reseller partnerships
- Experience supporting customers in the financial services industry
- Familiarity using Notion
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $280,000-340,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York City
Workplace: OnSite
ABOUT PINECONE:
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
ABOUT THE ROLE/TEAM:
As a Technical PMM, you will help developers, software engineers, and machine learning scientists understand how Pinecone enables knowledgeable AI applications. You will accomplish this through messaging and positioning, GTM strategy, launch planning, and enablement for key product features. You will work closely with Product, Sales, Developer Relations, and Marketing teams to ensure our customers understand the value of our platform.
RESPONSIBILITIES:
- Product Launches & GTM Strategy:
- Develop launch plans for product releases, align with product teams, and manage GTM execution.
- Lead core launch teams with cross-functional members (documentation , communications, developer relations, product, growth marketing, etc).
- Measure customer impact and adoption post-launch, iterating on strategies as needed.
- Positioning & Messaging:
- Craft compelling, technically accurate messaging for AI-powered search and retrieval solutions.
- Build product narratives for enterprise and developer audiences that differentiate Pinecone from competitors.
- Develop and maintain positioning for new product capabilities
- Customer & Market Insights:
- Partner with customers to develop case studies, gathering business impact metrics and architectural insights.
- Engage in customer interviews and research to refine messaging and identify key value drivers.
- Content Development & Enablement:
- Develop internal and external enablement materials, including sales training, pitch decks, and GTM enablement sessions.
- Collaborate with marketing to create social posts, blogs, and technical content.
REQUIREMENTS:
- 7+ years of experience in product marketing, ideally at a developer-focused or AI/ML infrastructure company.
- Strong technical acumen with hands-on experience in AI, ML, vector search, cloud computing, or databases.
- Proven track record in launching technical products and driving adoption in enterprise and developer communities.
- Partner with enterprise sales to build sales enablement and help navigate the deal.
- Ability to translate complex technical concepts into clear, compelling messaging for different audiences.
- AI-native workflow from content creation to automating away process
- Experience working cross-functionally with Product, Engineering, Developer Relations, and Sales teams.
- Excellent written and verbal communication skills.
BONUS POINTS:
- Experience in developer marketing or working directly with AI/ML practitioners.
- Familiarity with vector databases, retrieval-augmented generation (RAG), or search technologies.
- Knowledge of cloud infrastructure and AI model deployment.
PERKS & BENEFITS:
- Comprehensive health coverage including medical, dental, vision, and mental health resources
- 401(k) Plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual Company Retreat
- WFH Equipment Stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About pdfFiller team:
We are a passionate and ambitious team of 120+ people on a mission to succeed with our online PDF creator and editor — pdfFiller.
pdfFiller empowers over 10 million users every month to create and edit PDFs, send them for signing, and securely store documents within a single application. Offering unlimited storage, unlimited templates, and cross-platform integration, pdfFiller is the only PDF editor needed to get your document done. Beyond core editing, pdfFiller helps SMB customers move fast on document-based workflows — from invoice templates and lease agreements to online fax and notarization — so they can go fully paperless and focus on running their business, while securely handling financial, legal, and HR-related use cases through e-signature workflows and bulk form response collection.
Now, we are looking for a Principal Product Manager to join us in the next chapter of growth as our brand expands and we bring new products to market.
What you will be working on:
Own a product track end to end: strategy, discovery, roadmap, delivery and outcome. You decide what problem is worth solving, not only what gets built next.
Run evidence-led discovery. Customer interviews, support insight, behavioral data and competitive analysis, turned into clear written problem statements and sized opportunities.
Prioritize against business impact. Make the case for investment in your area, and against work that will not pay off, including your own.
Ship with your triad. Partner with a designer and an engineering manager to cut work into small increments, write clear requirements, and hold quality, stability and security as non-negotiable.
Experiment and read the results honestly. Define hypotheses and success metrics before you build, run A/B tests at real scale, and stop what does not work.
Own your numbers. Define the KPIs for your track, monitor the funnel, and report progress, risk and learnings to product leadership.
Work across functions and across the portfolio: marketing, support, data, and the sibling products at airSlate.
What we expect from you:
5+ years in product management, including at least two owning a self-serve SaaS product, or a significant surface of one, end to end.
A track record of measurable business outcomes (conversion, activation, retention, ARPU), not a list of shipped features.
Strong experimentation practice: designing and sizing A/B tests, interpreting results, and acting on negative results.
Comfort with data: defining metrics, working in a BI tool, reading or writing SQL, forming and testing hypotheses independently.
Discovery craft: talking to customers directly, and turning what you hear into problem statements a team can act on.
Product-led growth in a high-volume self-serve funnel: paid acquisition, trial or freemium, activation and monetization.
Shipping AI features into real user workflows, with a realistic view of where AI adds value and where it does not.
Ability to work in ambiguity and bring structure to it.
Comfortable using AI to significantly increase personal productivity.
Nice to have:
Domain background in documents, workflow automation, e-signature, fintech, HR tech or legal tech.
SMB or prosumer customers rather than enterprise-only.
Professional working proficiency in English, B2 to C1 or above. Much of our decision-making happens in writing.
Polish (B1 to B2) is a plus, not a requirement.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- As an Executive Assistant supporting the Office of the Co-Founders at Sierra, you will provide a wide range of strategic and administrative support to our Co-Founders and their teams.
- Play a pivotal, high-trust role in a dynamic, fast-paced environment. You’ll partner closely with the existing executive support team to execute complex logistics, travel, meetings, events, and special projects with precision and foresight.
- Act as a second assistant to our Co-Founders, coordinating complex travel, running logistics for all onsite meetings, helping the team with projects (large trip planning, events, etc) and generally be ready and able to jump in when extra support is needed.
- Anticipate needs, identify potential issues, and proactively develop solutions that keep priorities and commitments moving forward.
- Serve as a trusted liaison to internal teams, vendors, and external partners, building strong relationships while safeguarding the priorities of the Office of the Co-Founders.
- Plan and execute leadership travel, team off-sites, executive dinners, on-site meetings, and other internal or personal events as needed.
- Take ownership of evolving requests and projects, remaining flexible and ready to provide additional support wherever it is most needed.
- Handle sensitive information and materials with the utmost confidentiality, discretion, and sound judgment.
WHAT YOU'LL BRING
- 3+ years of experience in executive support or a similar high-level administrative role.
- Willingness and ability to work on-site in San Francisco up to five days per week, including consistent presence when the co-founders are on-site.
- Exceptional attention to detail and an anticipatory, white-glove service mindset, with the ability to operate independently and deliver polished, seamless support with limited direction.
- Exceptional organizational and time-management skills, with the ability to manage competing priorities accurately in a fast-paced environment.
- Proven ability to partner effectively with senior executives, cross-functional teams, vendors, and external stakeholders.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Remote (USA)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding Agentic Engineer to join our team.
Who you are
You are a pragmatic, hands-on engineer who has built and shipped agentic AI systems into production. You understand that getting an agent to work is only part of the challenge. You know how to build systems that continue to work safely and reliably with real data, enterprise security requirements, and meaningful consequences when something goes wrong. You communicate clearly with clients and technical peers, make thoughtful architectural decisions, and are comfortable explaining why an agent behaved the way it did. You have strong software engineering fundamentals and the judgment to recognize when an agent is the right solution and when a simpler, deterministic approach is better.
What you will be doing
Work directly with clients to understand complex business problems and translate them into scalable, production-ready agentic AI solutions.
Design and implement multi-step agent systems, including orchestration, tool and function calling, task decomposition, and, when appropriate, multi-agent coordination.
Build integrations between agents and enterprise systems by exposing APIs as tools, implementing MCP servers, and developing structured tool contracts.
Design evaluation frameworks, guardrails, grounding and citation checks, and human-in-the-loop workflows that identify and manage agent failures before they reach users.
Instrument agent systems for traceability and observability, including agent actions, model behavior, token and cost usage, latency, and system performance.
Design and maintain state and memory across long-running workflows and implement model routing, retries, idempotency, and other patterns required for reliable production systems.
Build and deploy AI solutions using cloud platforms and services such as:
Azure OpenAI, Azure AI Foundry, Azure AI Search, AKS, or related Azure technologies;
Amazon Bedrock, Lambda, ECS, EKS, or related AWS technologies.
Apply strong software engineering practices using Python, Java, APIs, containers, source control, automated testing, and CI/CD.
Work directly with client engineering and security teams through architecture reviews, threat modeling, security reviews, audits, and other enterprise delivery requirements.
Evaluate when agentic architectures are appropriate and when deterministic pipelines, traditional machine learning, or other approaches are more reliable and cost-effective.
Turn successful approaches from client engagements into reusable patterns and solutions that can be applied across Zeal.
Build trust with clients and internal teams through strong communication, technical judgment, problem-solving, and execution.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
We expect candidates to demonstrate a strong software engineering foundation, hands-on experience building agentic AI systems in production, and a keen interest in consulting.
Agentic AI:
Hands-on experience designing and shipping production agent systems involving tool and function calling, multi-step workflows, orchestration, task decomposition, or multi-agent architectures. You can explain the architectural decisions you made, what failed, and what you learned.
Evaluation & Reliability:
Real-world experience evaluating agent behavior and measuring system failures, including building evaluation harnesses, guardrails, grounding checks, human-in-the-loop controls, and other mechanisms that prevent or mitigate errors.
Cloud Technologies:
Deep hands-on experience with either Azure or AWS and the AI and infrastructure services surrounding them, such as Azure OpenAI, AI Foundry, AI Search, AKS, Amazon Bedrock, Lambda, ECS, or EKS.
Software Engineering:
Strong proficiency in Python or Java, API design, containers, automated testing, source control, and CI/CD, with enough machine learning knowledge to determine when traditional ML or deterministic approaches are more appropriate than an LLM.
Enterprise Delivery:
Experience delivering software within large organizations and working through requirements such as role-based access, data isolation, security reviews, compliance, change control, and production governance.
Agent Observability:
Experience designing systems for traceability, state and memory management, model routing, latency and cost visibility, retries, idempotency, and other operational concerns associated with production agent systems.
Communication:
Excellent verbal and written communication skills and the ability to explain complex AI systems, architectural decisions, risks, and tradeoffs to both technical and non-technical stakeholders.
Problem-Solving:
Strong technical judgment and a demonstrated willingness to challenge assumptions, including recognizing when an agentic solution introduces unnecessary complexity and a deterministic approach would be more appropriate.
Experience with MCP and emerging tool-interoperability standards, evaluation frameworks such as RAGAS, fine-tuning, model distillation or optimization, and highly regulated industries such as financial services, insurance, healthcare, or manufacturing is helpful, but not required.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Compensation is $130,000 - $165,000 per year
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: EMEA or NA
Remote - EMEA or North America
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you…
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Location: Arizona - Remote; Iowa - Remote; Kansas - Remote; Missouri - Remote; Nebraska - Remote; Oklahoma - Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Join Olsson’s Federal Engineering & Design Team as a Project Manager II, where you will support the delivery of impactful infrastructure projects for federal clients. In this role, you will work with multidisciplinary teams to plan, design, and support construction for mission-critical facilities for military bases, VA campuses, and other government agencies. These projects require technical excellence, regulatory accuracy, and strong collaboration.
As a Project Manager II, you will oversee project deliverables for small- to mid-sized projects within a single discipline or defined area, as well as low-risk multidisciplinary projects, or provide support on larger project teams. You will be involved throughout the full project life cycle, managing scope, schedule, budget, and quality to ensure projects are completed on time and within established parameters.
You will collaborate closely with internal teams and federal stakeholders to support compliance with UFC, DoD, VA, and other applicable federal standards. From early concept development through project delivery, you will help guide teams toward practical, high-quality engineering and design solutions that meet client needs.
In addition, you will contribute to proposal development and support continuous improvement efforts that enhance our federal design capabilities. This role offers the opportunity to support projects that serve national interests while building your project management expertise within a collaborative team environment.
Preferred Qualifications
A minimum of six years of project experience in the Architecture, Engineering, or Construction industry with increasing responsibility.
Active Professional Engineer (PE) license required.
Proven success managing multidisciplinary teams and delivering federal projects for agencies such as DoD and VA.
Strong understanding of federal design standards, acquisition processes, contract requirements, and project financials.
Exceptional leadership, communication, and organizational skills.
High-level proficiency in client service, negotiation, and decision-making.
Ability to navigate complex regulatory environments with precision and integrity.
Demonstrated ability to manage multiple priorities in fast-paced settings and exceed client expectations.
Strong interpersonal skills and a commitment to mentoring and team development.
Deep understanding of consulting business operations and a drive to contribute to firm-wide success.
Responsibilities
Assemble and lead federal design teams, aligning technical expertise with project goals and applicable federal requirements.
Define and communicate project scope in coordination with technical teams and develop project schedules and budgets in collaboration with clients and contractors.
Develop and manage project budgets, review costs, and track financial performance to ensure adherence to planned budgets, client satisfaction, and overall project success.
Serve as the primary point of contact for clients and stakeholders, maintaining alignment on expectations, performance, and compliance with UFC, DoD, VA, and other applicable federal standards.
Identify potential risks, scope changes, and additional costs, and implement mitigation strategies to minimize financial and operational impacts.
Manage contracts, change orders, and support contract negotiations, including coordination with technical disciplines on billing and contract requirements.
Develop and implement quality management and quality assurance plans to ensure projects meet client expectations and firm standards.
Plan, organize, and lead routine project meetings with clients and project teams to support communication, alignment, and progress tracking.
Oversee the preparation, delivery, and maintenance of project documentation, including design plans, specifications, correspondence, and performance records.
Mentor and support team members by promoting project management best practices using Olsson Project Management programs and related resources.
Why Join Us
Contribute to projects that serve national interests and make a difference in communities.
Enjoy flexible work arrangements, including remote options, to support your work-life balance.
Thrive in a supportive culture that values professional development and teamwork.
At Olsson, your expertise drives progress on projects that matter. If you’re passionate about federal civil engineering and ready to elevate your career, we want to hear from you.
#LI-HO1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: High Point, North Carolina
Lumos is looking for a full-time
OSP Engineer
! If you’re an experienced FTTH design & construction engineering professional who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!
As an OSP Engineer, you’ll plan & prepare drawings for construction of new, overhead, or underground links, cables, & conduits to obtain optimum and economical utilization of communications facilities. The OSP Engineer is responsible for selecting the most cost beneficial route for all lines and equipment for projects – making sure that our network expands throughout the regions we’re privileged to serve.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Prepares detailed construction & installation drawings and reviews OSP construction prints, CAD drawings, and GIS data to ensure alignment with Network Planning and project requirements.
Provides estimates of labor and materials costs and design loss calculations.
Maps and drafts utilizing CAD & manual processes; researches & updates International Construction Measurement Standards (ICMS) records, appropriate permits, and ISP designs.
Manages & tracks OSP work schedules to ensure alignment with project requirements and timelines; develops cost studies, performs estimates, reports on project progress, budget forecasting, tracking, & reporting.
Performs data validation and comparison using Excel, Snowflake/SQL queries, and reporting tools to identify discrepancies and support engineering decisions.
Liaises with city officials to manage permitting processes and ensure compliance.
Liaises with customers regarding land acquisitions for easements.
Provides real-time direction to colleagues to meet project timelines & contractual obligations.
Communicates & escalates contractual, technical, scheduling, or data-related issues that are in jeopardy or could affect customer or project progress.
Reviews all permits, rights of way, easements, and negotiations needed for project completion.
Tracks and follows up on all issues & actions encountered by colleagues and vendors.
Integrates innovations into design, engineering, and reporting practices.
Collaborates with Sales as needed to develop tailored design solutions for potential customers.
Oversees and guides design-permitting vendors, ensuring their work aligns with business objectives and project requirements.
Performs other duties as assigned, including departmental & cross-functional projects.
What You'll Bring:
Excellent interpersonal skills, as well as written and verbal communication skills.
Demonstrated project management experience.
Strong knowledge of OSHA rules, site safety, National Electric Safety Code (NESC) requirements, and associated construction and telecommunications federal and local regulations.
Proficient in Microsoft Office, particularly Excel (PivotTables, VLOOKUPs, and data analysis); experience with Power BI or similar reporting tools preferred.
Experience reading OSP construction prints, CAD drawings, and GIS mapping systems such as 3GIS or equivalent platforms.
Familiarity with Snowflake and SQL queries for running, validating, and comparing data is preferred.
Able to respond promptly, manage multiple tasks & customer needs, and prioritize progress toward deadlines in a fast-paced environment.
Working knowledge of all aspects of company processes including but not limited to:
OSP construction;
Site preparation and permitting;
OSP testing and acceptance standards;
Creating design for local L2 and Transport architecture;
Google Earth and various fiber mapping platforms.
What Makes You a Great Fit:
5+ years’ technical experience working in OSP Engineering, Construction, or Operations.
High school diploma or equivalent required; Associate’s degree preferred.
Proactive, independent, and collaborative - takes initiative to keep on-task and on-target.
Fiber and telecommunications industry experience is essential, with a strong understanding of industry standards, technologies, & processes critical for success in the role.
Physical Requirements:
Frequently operates computer, keyboard, and related peripherals.
Able to remain seated at workstation for extended periods.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: San Francisco
Workplace: Hybrid
ABOUT THE ROLE
We are seeking a Strategic Finance Lead to help lead the economics of our AI products. In this role, you will be a key partner to our product, inference, and data teams, providing financial expertise to optimize model spend and drive pricing and margin decisions.
In this role, you'll develop deep expertise in the unit economics of AI products, from per-request serving cost to consolidated product-level margin across our portfolio. You'll build the models that inform Perplexity's pricing, packaging, and model-deployment decisions, own the product-margin methodology that reconciles revenue and inference cost from production data, and translate complex model economics into clear financial narratives for leadership.
This is a high-impact role for someone who thrives at the intersection of finance and AI product strategy, and who is energized by building frameworks from scratch in a fast-moving environment.
This position is based in San Francisco and requires in-person attendance 2-3 days per week.
KEY RESPONSIBILITIES
- Finance lead for inference and model spend, including budgeting, monthly forecasting, variance analysis, and financial plan maintenance
- Build and maintain product-margin models across the product portfolio, reconciling revenue, serving cost, and gross margin from production usage data
- Develop deep expertise in model provider contracts, pricing structures, and cost drivers, and surface optimization opportunities across the model portfolio and routing mix
- Serve as subject matter expert for product unit economics, owning source of truth on cost per request, margin by product and tier, and customer-segment and feature-level economics
- Own the consolidated model-cost forecast, translating product roadmaps and model transitions into forward-looking spend and margin trajectories
- Analyze the margin impact of pricing, packaging, and model-deployment decisions, distilled into a framework for product and pricing strategy
- Partner closely with product, inference, and data engineering to understand how usage and serving cost scale, and translate those technical dynamics into financial frameworks
YOU MAY BE A GOOD FIT IF YOU HAVE
- Exceptional analytical skills with an ability to synthesize data into compelling insights and develop complex financial operating models
- Extraordinary problem-solving and critical thinking abilities to develop new frameworks for assessing product margin and unit economics in a rapidly evolving industry
- Attention to detail and patience for getting to the source of truth on complex and interconnected usage, revenue, and cost data
- Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences
- Sound commercial judgment across pricing, packaging, discounting, and the tradeoffs between growth and margin
- A proven track record of partnering with technical and product teams to drive financial optimization initiatives
- A bias toward action, strong work ethic, and experience driving operational outcomes under tight timelines
- Background in AI, ML, or consumption-based business models with complex cost structures
PREFERRED QUALIFICATIONS
- 4+ years of experience in strategic finance, private equity, growth equity, consulting, or investment banking, preferably with software or AI product experience
- Experience in AI or LLM product financial management, including direct work with model providers or inference platforms
- Deep expertise in usage-based pricing, subscription economics, and gross-margin and COGS attribution by customer and model family
- Experience with model serving economics, including how latency, throughput, and token usage flow through to margin performance
- Proficiency with financial modeling tools
Location: San Francisco
Workplace: Hybrid
ABOUT THE ROLE
We are seeking a Strategic Finance Lead to help lead the economics of our AI products. In this role, you will be a key partner to our product, inference, and data teams, providing financial expertise to optimize model spend and drive pricing and margin decisions.
In this role, you'll develop deep expertise in the unit economics of AI products, from per-request serving cost to consolidated product-level margin across our portfolio. You'll build the models that inform Perplexity's pricing, packaging, and model-deployment decisions, own the product-margin methodology that reconciles revenue and inference cost from production data, and translate complex model economics into clear financial narratives for leadership.
This is a high-impact role for someone who thrives at the intersection of finance and AI product strategy, and who is energized by building frameworks from scratch in a fast-moving environment.
This position is based in San Francisco and requires in-person attendance 2-3 days per week.
KEY RESPONSIBILITIES
- Finance lead for inference and model spend, including budgeting, monthly forecasting, variance analysis, and financial plan maintenance
- Build and maintain product-margin models across the product portfolio, reconciling revenue, serving cost, and gross margin from production usage data
- Develop deep expertise in model provider contracts, pricing structures, and cost drivers, and surface optimization opportunities across the model portfolio and routing mix
- Serve as subject matter expert for product unit economics, owning source of truth on cost per request, margin by product and tier, and customer-segment and feature-level economics
- Own the consolidated model-cost forecast, translating product roadmaps and model transitions into forward-looking spend and margin trajectories
- Analyze the margin impact of pricing, packaging, and model-deployment decisions, distilled into a framework for product and pricing strategy
- Partner closely with product, inference, and data engineering to understand how usage and serving cost scale, and translate those technical dynamics into financial frameworks
YOU MAY BE A GOOD FIT IF YOU HAVE
- Exceptional analytical skills with an ability to synthesize data into compelling insights and develop complex financial operating models
- Extraordinary problem-solving and critical thinking abilities to develop new frameworks for assessing product margin and unit economics in a rapidly evolving industry
- Attention to detail and patience for getting to the source of truth on complex and interconnected usage, revenue, and cost data
- Comfort working cross-functionally and are adept at communicating complex financial information to non-finance audiences
- Sound commercial judgment across pricing, packaging, discounting, and the tradeoffs between growth and margin
- A proven track record of partnering with technical and product teams to drive financial optimization initiatives
- A bias toward action, strong work ethic, and experience driving operational outcomes under tight timelines
- Background in AI, ML, or consumption-based business models with complex cost structures
PREFERRED QUALIFICATIONS
- 4+ years of experience in strategic finance, private equity, growth equity, consulting, or investment banking, preferably with software or AI product experience
- Experience in AI or LLM product financial management, including direct work with model providers or inference platforms
- Deep expertise in usage-based pricing, subscription economics, and gross-margin and COGS attribution by customer and model family
- Experience with model serving economics, including how latency, throughput, and token usage flow through to margin performance
- Proficiency with financial modeling tools
Location: Ukraine; Romania; Pakistan; Georgia; Bulgaria; Canada; Egypt; Serbia; Azerbaijan; India; Indonesia; Germany; Kazakhstan; United States; Spain; Netherlands; Armenia; Hungary; United Kingdom; Portugal; Moldova; Philippines; Poland
Workplace: Remote
ABOUT ISPEEDTOLEAD
iSpeedToLead is a two-sided real estate lead marketplace operating across the United States. Sellers of motivated-seller leads list on one side, and real estate investors buy on the other. We are a bootstrapped, profitable product company with an engineering and analytics team that ships fast and makes decisions from data rather than opinion.
ABOUT THE ROLE
This is the first dedicated Customer Success hire at iSpeedToLead. Today, buyers are supported reactively: tickets get answered, credits get issued, and nobody owns what happens to an account between its first purchase and its last one.
You will own the post-purchase relationship with our buyers. That means onboarding them properly, keeping high-value accounts healthy, and turning churn from something we observe into something we manage. You will build the function itself (playbooks, health scoring, reporting) rather than inherit it.
One thing worth stating openly before you apply: the workload is around 50 hours a week for the first 6 to 9 months while the function is being built. We would rather you decline now than discover it in month two.
KEY RESPONSIBILITIES
Onboarding and activation
- Own the onboarding of new buyers end to end, from first purchase to first repeat purchase.
- Run onboarding calls and follow-ups, making sure every new buyer understands how to filter, buy, and work leads effectively.
- Design and maintain the onboarding sequence (content, timing, channel) and improve it based on what actually converts.
Account health and retention
- Manage a book of high-value accounts with regular check-ins, usage reviews, and proactive outreach.
- Build and maintain a health-scoring model that flags at-risk accounts before they churn, not after.
- Run save conversations on at-risk accounts and document what worked, by reason code.
Escalations and problem-solving
- Act as the escalation point for buyer complaints, including lead quality disputes, refund requests, and billing or balance issues.
- Coordinate with support, sales, and engineering to resolve issues, and follow through until the customer confirms resolution.
- Operate within agreed refund and credit authority limits, and defend those decisions with data.
Voice of the customer
- Collect, categorise, and quantify churn and refund reasons, turning anecdotes into a ranked list.
- Deliver a weekly written report to product and leadership on retention performance and the top issues driving cancellations.
- Advocate for the product changes that would remove recurring causes of churn.
Process and reporting
- Build the Customer Success playbooks from scratch: onboarding, save, win-back, and escalation.
- Maintain accurate account records and interaction history in our systems.
- Report on retention metrics weekly, and own the definitions behind them.
Collaboration
- Work daily with sales on the handoff of new buyers, and with support on ticket patterns.
- Partner with product and analytics on lifecycle experiments and instrumentation.
REQUIREMENTS
- 2+ years in Customer Success, Account Management, or Retention in a high-volume, low-ACV environment such as a marketplace, self-serve SaaS, or transactional product with hundreds of accounts. (Enterprise CSM experience with a handful of large logos is a different job and will not transfer well here.)
- Demonstrated ownership of a retention, churn, or repeat-purchase metric. You can describe what it was, what you changed, and what it became.
- Comfortable working with data: SQL basics or strong BI fluency (Amplitude, Metabase, Looker, BigQuery, or similar). You pull your own numbers rather than requesting them.
- Experience building a process from zero, such as an onboarding flow, a save playbook, or a health-score model. Executing someone else's process is not the same thing.
- Written and spoken English at C1 level, customer-facing, at volume.
- Confident on the phone with US small-business customers. Our buyers are real estate investors: direct, busy, and blunt.
- Practical use of AI tools in your daily workflow (call summarisation, drafting, triage) with examples you can show.
- A minimum of 4 hours of daily overlap with US Eastern Time.
NICE TO HAVE
- Experience in real estate, proptech, lead generation, or a marketplace with wallet or prepaid-balance mechanics.
- Familiarity with Intercom, HubSpot, or a comparable CRM and support stack.
- Experience designing lifecycle email or automation flows.
- Ukrainian or Russian in addition to English.
WHAT WE OFFER
- Full ownership of a metric that shows up directly in the P&L, with no layer between you and leadership.
- A greenfield function. You design how Customer Success works here.
- Real data infrastructure and an AI-native team, so arguments get settled with numbers and tooling is not a fight.
- A clear 12-month growth path to Head of Retention or Head of Customer Success, including automation of the low-touch tier and one to two direct reports.
- Remote work with flexible hours inside the required US overlap.
- Referral bonus of USD 3,000 after probation for anyone you bring in.
Location: Remote US
About the Team
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, implementation experts, and forward deployed consultants work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro's world-class platform.
About the Role
As a Forward Deployed Consultant, Manufacturing, you will apply AI solutions to transform and automate the core operating processes of leading industrial enterprises. You will engage directly with C-level executives, help them identify high-impact opportunities, build and test enterprise-grade AI solutions on their own data and systems, and drive measurable business outcomes.
This role sits at the intersection of strategy, operations, and technology. You will be paired with an Account Executive against named accounts—hunting for problems worth solving, then proving they can be solved. Generalist FDCs lead client discussions across industries; as the Manufacturing Specialist, you are the dedicated depth they bring in when a pursuit turns on industrial expertise.
What you’ll do
E
xecutive Agenda:
Partner with senior executives—COO, Chief Supply Chain Officer, Chief Digital Officer, VP Manufacturing, VP Quality—to define an AI transformation agenda Miro can attach to
Lead the initial CxO conversation that creates awareness of what AI makes possible for the business
Qualify opportunities before committing to a Validation Sprint: sponsor authority, commitment, and the account's potential to become a multi-year, seven-figure relationship
Validation Sprints:
Co-author the Sprint charter with the AE: the business problem, its value, our approach, exit criteria, and the partnership proposal that follows success
Run the Sprint end to end—immerse, prioritise, build, read out—developing and testing the solution on the customer's real data and systems
Take manufacturing processes apart and rebuild them on AI-first principles across five workflows: new product development and gate review, quality and continuous improvement, portfolio and program management, operations and launch readiness, and process development and transformation
Build using Miro's AI Workflows, Prototypes, and Goals, Roadmaps & Delivery capabilities, extended through Miro's API, WebSDK, and MCP integrations into ERP, PLM, MES, and quality systems
Value and Conversion:
Turn Sprint outcomes into a business value story, ROI model, and KPI baseline—grounded in metrics the customer already runs on: gate cycle time, requirement coverage at gate, defect recurrence, cost of poor quality, capacity utilisation, on-time launch rate, ramp-to-full-rate time
Support executive leadership in delivering the Value Story read-out to the sponsor
Co-own with the AE the conversion of Sprint outcomes into the partnership proposal and commercial approach
Define the scope of Professional Services involvement post-sale and hand over cleanly
Package what you learn and radiate it—internally to Sales, Marketing, and Product, and externally through thought leadership
What you’ll need
8+ years in
top-tier consulting, forward deployed engineering, solution consulting, or enterprise transformation
, weighted toward manufacturing and industrial environments
Deep understanding of
manufacturing operating processes
: NPI and stage-gate/APQP, engineering change management, quality systems (FMEA, 8D, PPAP), S&OP and production planning, lean and continuous improvement, maintenance and reliability
Fluency with the
industrial enterprise stack
—ERP (SAP or equivalent), PLM (Teamcenter, Windchill, 3DEXPERIENCE), MES, quality management systems—and where the data lives
Credibility with
COO, Chief Supply Chain Officer, VP Operations, VP Quality
, and Plant General Manager stakeholders
Exceptional
GenAI
skills: Miro, Cursor, Claude Code and Cowork, ChatGPT, Google and Microsoft suites,
MCP
integrations, prompt and context engineering. You can
build working solutions yourself
and orchestrate an AI Engineer when the build demands it
Ability to build a
before/after value story
with financial and ROI analysis that survives finance scrutiny
A
business-problem-first
rather than product-first mindset, and the curiosity to take any process apart
Comfort in both the boardroom and the plant
Self-starter who operates independently and under ambiguity
Willing to
travel
to customer sites up to 40%
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
#LI-LW1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every request that hits Claude — from
claude.ai
, the API, our cloud partners, or internal research — depends on a set of decisions made before it ever reaches a model: where each request should be served and how much capacity each model needs right now. Getting those decisions right is crucial to satisfying throughput, reliability, and latency constraints. This group builds the control plane that makes those decisions for Anthropic's inference fleet and own the inference request path.
This is a deeply technical group. The engineers here design placement and load-balancing algorithms, build quantitative models of demand, capacity, and system performance, improve latency across kernel, network, and framework boundaries, and reason carefully about how a change to the fleet ripples through everything that depends on it.
You'll lead a strong group of ML platform, infrastructure, and distributed-systems engineers working alongside the teams that build our ML internals and cloud infrastructure. You need enough systems depth to make architectural calls, hire people who go deep, and see when a proposed change will ripple across the fleet. You're accountable for the health of the whole path from request to model: its efficiency, its reliability, and how well it evolves as models, hardware, and clouds change underneath it.
Key responsibilities
Own the technical roadmap for how the inference fleet is coordinated — where traffic goes, where capacity lives, how caches are placed, how fast the system reacts to demand, and the protocols that keep the control plane and the inference engines in sync
Partner with the product, inference engine, performance, and capacity teams to identify throughput, latency, utilization, and cost wins, then turn those into shipped improvements with measurable results
Build the group's habit of quantitative modeling: claim a win only when you can measure it, and know before you ship what the expected effect is
Set technical strategy for how the control plane evolves across heterogeneous hardware, across multiple cloud providers, and across all our serving surfaces
Run the group's operational backbone — on-call rotations, incident response, postmortem review, deploy safety — so the teams can ship aggressively without the system becoming fragile
Create clarity at a seam: this group sits between the API surface, the inference engines, capacity planning, and the cloud deployment teams
Develop and retain strong existing teams, and hire against a high technical bar
Coach engineers through a roadmap where priorities shift
Shape team structure as the scope grows: decide where the boundaries between problem areas should sit, and grow leads who can own each
Pick up slack when it matters. These are small teams on a critical path; sometimes the EM is the one unblocking a stuck initiative or synthesizing a design debate
Minimum qualifications
Engineering management experience leading teams on critical-path production infrastructure at scale
A deep systems background — load balancing, scheduling, cluster orchestration, autoscaling, cache-coherent distributed state, high-performance networking, or similar — with enough depth to make architectural calls about how a large fleet is coordinated and to evaluate candidates who go to the kernel and framework level
Experience shipping performance or efficiency improvements in large-scale systems, and the ability to explain, with numbers, what the impact was — including the cost side, not just the latency side
Experience running production infrastructure with real operational stakes: on-call, incident response, capacity events, deploy discipline
A results-oriented, impact-driven approach, and comfort working in a space where throughput, latency, cost, stability, launch timelines, and feature velocity all pull in different directions
Ability to build strong relationships across team boundaries — this is a seam role, and much of the job is making sure other teams can rely on yours
Curiosity about machine learning systems — you don't need an ML research background, but you should want to learn how transformer inference actually works and how that shapes the systems problems
Preferred qualifications
5+ years of engineering management experience
Experience with LLM inference serving — KV caching, continuous batching, request scheduling, prefill/decode disaggregation
Background in cluster schedulers, autoscalers, load balancers, service meshes, or fleet control planes at scale (Kubernetes internals, Borg-style systems, or equivalents)
Experience running workloads across multiple clouds or partner platforms, and the reliability and cost trade-offs that come with it
Familiarity with heterogeneous accelerator fleets and how hardware differences affect workload placement and rollout sequencing
Experience leading teams at supercomputing or hyperscaler infrastructure scale
Experience leading multiple teams or a group through rapid-growth periods where hiring, onboarding, and team splits competed with roadmap delivery
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$625,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
At Olsson, we are passionate about improving communities through expert engineering and design. Our people are our greatest asset, and we are committed to creating an environment where you can grow, lead, and make an impact.
Our Data Center team delivers multidisciplinary engineering and design services for some of the world's most innovative companies. These projects represent some of the largest and most complex infrastructure developments in the country, creating opportunities to solve challenging problems, collaborate across disciplines, and shape the facilities that support global connectivity.
We are seeking a Project Manager to lead the Short Circuit, Coordination, and Arc Flash (SCCAF) process for complex data center projects. In this role, you will bring clients, contractors, and technical teams together around the information, decisions, and milestones needed to deliver coordinated electrical studies. You will help move the work from kickoff through final reports and labels while supporting system reliability, personnel safety, and a smooth transition from design into construction.
What You'll Do
Serve as the primary point of contact for SCCAF coordination among the client, general contractor, electrical contractor, and Olsson engineering team.
Lead the SCCAF process from project kickoff through final reports and labels, keeping the work aligned with construction milestones and project priorities.
Develop and
maintain
a detailed SCCAF schedule, adjusting it as project information, equipment data, and construction activities evolve.
Coordinate the flow of SCCAF information and deliverables, including requests for information, submittals, equipment data, settings, labels, study revisions, and final reports.
Track required inputs and follow up with project partners to address missing information, field discrepancies, late design changes, or other items that may affect progress.
Plan, lead, and document SCCAF coordination meetings while
maintaining
clear action items, responsibilities, and follow-up.
Partner with technical teams to support quality, consistency, and alignment between SCCAF deliverables and approved construction documents.
Identify
schedule, coordination, and project delivery risks early and work with stakeholders to develop practical solutions.
Support project management activities, including deliverable tracking, document control, invoicing coordination, project reporting, and adherence to Olsson's quality processes.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Bachelor's
degree in electrical engineering is strongly preferred. In lieu of a bachelor's degree, an associate degree with equivalent experience is
required
.
4+ years of experience within the Architecture, Engineering, and Construction (AEC) industry with increasing project responsibilities.
2+ years of project management, project coordination, or related leadership experience, which may be concurrent with overall project experience.
Familiarity with electrical engineering and design terminology. Experience supporting short
circuit
, coordination, arc flash, power studies, or construction-phase electrical work is beneficial.
Understanding of
project schedules, contracts, project financials, documentation, and multidisciplinary coordination.
Strong communication
, organization, leadership, and problem-solving skills.
Ability to build effective relationships, create accountability, and coordinate information across clients, contractors, and technical teams.
Commitment to exceptional client service, quality, and safety
#LI-DD1
#LI-Remote
The typical annual salary range for this role is as listed below. Compensation may vary based on geographic location, experience, and qualifications. Employees in this role may be eligible for our performance‑based bonus and merit increases.
National Pay Range
$80,000
—
$150,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
ГибридheadSan Francisco, California; Proven ability to design and run global enablement programs end-to-end (especially onboarding), including live + async modalities across regions and time zones
Remote-Friendly, United States; San Francisco, CA | Washington, DC
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ГибридSan Francisco, California; New York, New York
ОфисNew York City
УдалённоPoland
ОфисSan Francisco, CA
УдалённоRemote (USA); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind
We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status; EMEA or NA