Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
SMB Account Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager
to join our
Manchester
team. In this role, you’ll help our restaurant partners grow their businesses by improving their delivery operations, attracting new customers, and leveraging our latest technology to get the very best out of our platform.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team in Manchester City Centre. We focus on high-velocity, desk-based relationship management, acting as the primary consultants for our diverse partner base to ensure their long-term success.
Here’s what your day-to-day might look like:
Strategic Portfolio Management:
Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
Relationship Partnership:
Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
Campaign Execution:
Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
Consultative Selling:
Guide partners on how to offer the best delivery experience and take advantage of our latest technology and perks.
Cross-Functional Collaboration:
Liaise between your restaurant partners and internal Deliveroo teams to ensure our solutions are delivered according to their specific needs.
Base Salary
: £29,300 + up to £6,000 bonus yearly
Start Date:
5th October 2026
Hybrid model:
3 days in office / 2 days remote
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven Account Management:
A track record in an account management role with experience in telephone-based support and selling.
Data-Led Problem Solving:
The ability to understand problems and get to the crux of an issue quickly using data, without over-complicating solutions.
Creative Communication:
An excellent phone manner and the ability to remove barriers through creativity and persuasive communication.
Tech Curiosity:
A genuine enthusiasm for technology and a keenness to learn how digital tools can help partners excel in a competitive marketplace.
Results-Oriented:
A proactive mindset focused on driving positive outcomes for both our partners and the Deliveroo business.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
New Partner Experience Advisor
to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform.
Working Pattern:
Hybrid 3 days a week in office (following successful completion of probation).
What You’ll Be Doing
You’ll be joining the
Restaurant Onboarding
team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family.
Here’s what your day-to-day might look like:
Drive Partner Onboarding:
Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders.
Deliver Exceptional Service:
Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times.
Collaborate Across Teams:
Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale to their first live delivery.
Execute Daily Call Plans:
Maintain a high volume of outbound activity and organised call plans to hit challenging KPIs while maintaining a positive partner experience.
Maintain System Integrity:
Ensure all internal systems are kept up to date with accurate partner information and progress tracking.
What You’ll Need to Thrive
Essential
Linguistic Proficiency:
Native or fluent in both
French and English
(written and spoken).
Communication Skills:
A strong phone presence and the confidence to make regular outbound calls to restaurant partners.
Operational Agility:
Proven ability to work to tight deadlines and manage multiple tasks in a fast-paced environment.
Technical Literacy:
Comfortable using IT systems and CRM tools to manage data and partner information.
Collaborative Spirit:
A proactive team player who contributes to a positive work culture and is committed to professional growth.
Nice to Have
Previous experience in a customer service, sales, or onboarding role.
Experience working within a target-driven environment.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
The Details
Salary:
£27,700 base + up to £6,000 annual bonus (paid quarterly).
Start Date:
November 2026.
Working Pattern:
Hybrid 3 days a week in office (following successful completion of probation).
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Staff Product Designer to join our London team. In this role, you will lead the design strategy for critical product areas, influencing the long-term vision of our platform and driving architectural improvements that ripple across the entire Deliveroo ecosystem.
What You’ll Be Doing
You’ll be joining the Studio team. While your primary focus will be dedicated to the Deliveroo product, you will be part of a global design community that includes talented designers from Deliveroo, Wolt, and DoorDash. At the Staff level, you will play a pivotal role in this community, mentoring senior talent, cross-pollinating best practices, and setting the standard for design excellence globally.
Here’s what your day-to-day might look like:
Define the product design strategy for high-level, ambiguous business challenges, ensuring alignment between user needs and long-term commercial goals.
Partner with Product and Engineering leadership to drive architectural decisions and platform-wide design standards.
Champion a culture of design excellence by mentoring senior designers and fostering high-quality craft across the organisation.
Identify and tackle systemic design opportunities that improve performance, accessibility, and user satisfaction at scale.
Act as a bridge between functions, using your influence to align cross-functional teams around a unified product vision.
What You’ll Need to Thrive
Extensive experience leading complex design initiatives from conception to launch within large-scale, high-growth environments.
Proven ability to define and drive design strategy, successfully managing multiple stakeholders and competing priorities.
Demonstrated track record of mentoring designers and elevating the quality of work within high-performing teams.
Exceptional communication skills, with the ability to articulate complex design visions and influence senior leadership.
Deep technical fluency and a strategic understanding of how design influences engineering constraints and product outcomes.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an
SMB Account Manager (French Market)
to join our
Manchester
team. In this role, you’ll help us empower restaurant partners across France to get the very best out of our platform by advising on marketing, technology, and operational excellence.
This role offers a £35,300 OTE yearly package (basic salary £29,300 + up to £6000 bonus yearly).
This role is hybrid (3 days a week in office / 2 days remote working).
Start Date - November 2026
What You’ll Be Doing
You’ll be joining the
SMB (Small Medium Business)
team. Based in Manchester City Centre, we are a high-energy group that supports local independent restaurants through a desk-based consultancy model, helping them navigate the rapidly expanding delivery industry.
Here’s what your day-to-day might look like:
Portfolio Management:
Lead a diverse portfolio of accounts using a desk-based model, supporting growth through phone, email, and digital presentations.
Relationship Partnership:
Maintain long-term relationships with our French partner base, ensuring high-quality service and driving positive outcomes for both the restaurant and Deliveroo.
Campaign Execution:
Drive engagement with national and local marketing opportunities to improve key performance metrics, including order volume and partner retention.
Operational Liaison:
Act as the bridge between your restaurants and internal teams to ensure our solutions are delivered according to partner needs.
Data-Driven Strategy:
Use insights to identify performance barriers and implement creative solutions that help partners offer the best delivery experience possible.
What You’ll Need to Thrive
Essential:
Professional fluency in French
, with the ability to converse confidently with business owners in the French market.
Proven track record in account management
, with strong relationship-building skills that consistently produce positive results.
Strong communication skills
, specifically an excellent phone manner and experience providing high-quality support via telephone or video.
Analytical ability
, with a knack for understanding complex problems and finding the crux of an issue quickly using data.
Creative problem-solving
, with an enthusiastic approach to removing barriers and a keen interest in how technology drives partner success.
Interview Process
Step 1: Apply
– Apply for any role you’d like to be considered for. We’re looking forward to hearing from you!
Step 2: AI Screening & Assessment
– If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant,
Maki People
.
Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam!
Step 3: Recruiter Screen
– You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
Step 4: Interview & Case Study
– You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite).
Step 5: Outcome
– We’ll get back to you after your interview to let you know the result!
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Product Manager, Core People Technology
Location:
London |
Work model:
Hybrid |
Reports to:
Senior Manager, People Product
About the team
People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces.
About the role
Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you.
This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above.
What you'll be doing
Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why
Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes
Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationship
Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work
Build and evolve the operating model across the analyst and engineering pod — the mechanisms, documentation and intake processes that let the space run with less coordination overhead
Use AI tools to accelerate translation of messy, multi-format, multi-language inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated (anything touching pay, leave, employment status or right to work)
Escalate proactively on statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date
Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short
Requirements
Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing — not co-ownership of a feature
Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations
Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method (not just instinct) for deciding what to do and communicating what won't get done
Proven delivery in ambiguous, fast-moving environments, comfortable starting when requirements are incomplete or undocumented
Experience translating a partner's requested solution into a well-defined problem, current-state understanding, and testable outcome
Strong collaboration skills across technical and non-technical stakeholders, including compliance, payroll, or other regulated/audit-exposed functions
Practical fluency with AI tools for requirements drafting, documentation, and structuring unstructured information, paired with sound judgment about where not to apply them
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a
Senior Product Manager
to join our
London
team. In this role, you’ll lead initiatives within our Network Efficiency area, turning complex logistics challenges into competitive advantages that speed up deliveries and fuel global growth.
What You’ll Be Doing
You’ll be joining the
Network Efficiency
team. We work at the heart of Deliveroo’s logistics engine, collaborating with Engineering, Analytics, Machine Learning and Operations Research to optimise real-time predictions and dispatch decisions across all our markets.
Here’s what your day-to-day might look like:
Design and ship new logistics capabilities
that directly improve our customer, merchant and rider propositions.
Lead prioritisation and trade-off decisions
, navigating complex marketplace dynamics and escalating to senior leadership when required.
Own product goals from inception to delivery
, collaborating across disciplines to ensure we ship high-quality, high-impact solutions.
Drive cross-functional alignment
with Finance, Legal, and Strategy & Operations teams globally to bring new features to market.
Translate complex ambiguity into clear execution plans
, ensuring the team remains focused on the highest-leverage opportunities.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven ability to solve complex problems
, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
Significant experience being data-savvy and analytical
; you can grasp technical concepts quickly and partner effectively with Machine Learning and Operations Research specialists.
A systems-thinking mindset
, with the ability to balance customer needs with commercial goals while considering second and third-order effects on the marketplace.
Demonstrated ownership of high-velocity execution
, maintaining a sharp eye for detail in an environment where impact is paramount.
A growth mindset
and the resilience to learn fast, adapt to failures, and keep moving forward.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Product Manager to join our London team. This is a hybrid role. In this role, you’ll help us define and build purpose-built, highly differentiated shopping experiences across our growing portfolio of Retail categories.
What You’ll Be Doing
You’ll be joining the Retail Categories team. Retail only wins category by category; a single, generic shopping experience cannot do justice to the unique ways people buy apparel, auto parts, or home improvement goods. This role owns the end-to-end category shopping experience for a defined portfolio, transforming broad customer promises into shipped surfaces and distinct emotional hooks that drive habitual buying behavior.
Here’s what your day-to-day might look like:
Define Category Strategy:
Formulate the category experience strategy and decide which categories and bets to invest in first, sequencing for maximum growth and impact.
Execute Signature Product Bets:
Translate each category's promise into concrete, testable product bets—such as personal-shopper features using doorstep returns for Apparel or fitment-accurate part lookup for Auto Parts—and ship them end to end.
Optimise Category Surfaces:
Own the category merchandising and storefront surfaces that differentiate one vertical from another while maintaining a cohesive and intuitive Retail experience.
Leverage Platform Capabilities:
Partner with shared platform infrastructure (such as doorstep returns or fulfillment) to build bespoke category experiences without rebuilding core infrastructure.
Drive Cross-Functional Collaboration:
Partner deeply with BD, Sales, Catalog, and Search teams to ensure category surfaces are powered by accurate data and align cleanly with merchant relationships.
Measure Impact:
Use data, customer insight, and experimentation to prioritise initiatives, define success metrics, and directly move the needle on conversion and repeat purchases.
What You’ll Need to Thrive
Essential
Proven Consumer Product Experience:
Demonstrated success in product management on consumer-facing products, ideally within e-commerce, marketplaces, or multi-sided platforms.
Track Record of 0-to-1 Innovation:
Proven ability to ship brand-new or highly differentiated shopping experiences, navigating ambiguity to break broad opportunities into focused, testable bets.
Strong Analytical Capabilities:
Comfort driving data-informed prioritisation, establishing robust success metrics, and utilising experimentation to measure category-level impact.
Stakeholder & Business Partnership:
Experience partnering closely with cross-functional product teams (Engineering, Design, Analytics) as well as commercial teams like BD and Sales to align business needs with product strategy.
Customer-Obsessed Product Instinct:
A natural intuition for customer behaviour, understanding what makes a shopping experience feel right and how to design the emotional hook that drives retention.
Nice to Have
Specialised Retail Domain Knowledge:
Prior experience working with merchandising, category management, product detail pages (PDP), or specialised shopping flows.
Data Structure Familiarity:
Experience working alongside Catalog or Search product areas to power front-end surfaces with complex item data.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.
As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability.
This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth.
If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you.
What You'll Own
Defining our Payments Risk Strategy
Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets.
Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth.
Driving Commercial Performance:
Own the key business metrics that matter, including:
Fraud losses
Chargeback rates
Payment approval rates
Promotions efficiency
Recovery rates
False positive rates
Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability
Building Data-Driven Solutions
Use data to understand fraud trends, uncover new opportunities, and measure impact.
Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.
Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks.
Leading Cross-Functional Execution
Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives.
Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business.
Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions.
Improve our Payments Ecosystem
Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements.
Continuously improve operational processes through automation, tooling, and scalable controls.
What We're Looking For
We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems.
You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment.
You'll bring:
Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact.
Strong analytical skills, including SQL and data-driven problem solving.
Experience developing business cases and influencing investment decisions.
A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science.
The ability to translate complex data into clear recommendations for senior stakeholders.
Strong commercial judgement and an ability to balance growth, customer experience, and risk.
Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable.
You'll thrive here if you...
Think like an owner and enjoy accountability
Love solving ambiguous, high-impact business problems
Are equally comfortable analysing data and influencing senior stakeholders
Enjoy working across multiple teams to turn ideas into execution
Balance customer experience with commercial outcomes
Continuously challenge the status quo and look for better ways of working
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Dev Environments team sits within DoorDash's Foundations group (Platform Engineering). We own the local and remote developer experience across the DoorDash group of companies supporting over 5000 engineers. Our mission is to enable engineering velocity, quality, and efficiency at significant scale by removing friction from the day-to-day developer loop: spinning up a working environment, getting code building, and getting feedback fast, whether the "developer" is a human or an AI agent.
As a Staff Engineer on Dev Environments, you'll be recognised as an expert across the dev environments space, covering both local and remote dev flows, devcontainers, IDE/remote backends, and how they all fit together, including owning accountability for outcomes that span multiple teams. You'll set technical direction for the team's roadmap, unblock deep cross-cutting technical problems other engineers can't resolve alone, and mentor senior and mid-level engineers. You'll partner closely with engineering leadership across the group to translate ambiguous, company-wide developer-experience problems into a concrete, sequenced technical strategy.
What You’ll Be Doing
Technical direction
Define the architecture for how thousands of engineers across DoorDash, Wolt, and Deliveroo actually develop and ship code: local and remote dev containers, remote IDE/VM lifecycle, and the full local-to-remote loop.
Build monorepo dev tooling at scale. It's part of consolidating all the companies under DoorDash’s umbrella onto one global backend - you're setting the standard, not patching one org's tooling.
Provision production-shaped environments in seconds, keep state in sync over the network, and make a remote machine feel local, reliably and cheaply, at thousands-of-concurrent-engineers scale.
Expect to invent as much as you adopt: much of this is genuinely unsolved elsewhere in the industry.
Design for AI agents as first-class consumers of the environment, not an afterthought: sandboxes that spin up on demand, run in parallel, and are safe to hand a real repo.
Support agents launched from an IDE, a CLI, or a Slack message - with no laptop required to review and ship what the agent did.
Collaboration & leadership
Align teams that don't naturally sit adjacent to each other (e.g. Security, Infrastructure, Product Engineering) around unstructured, ambiguous problems where there's no existing playbook.
Mentor engineers at all levels: run design reviews; raise the engineering bar through code review, pairing, and architectural guidance when appropriate.
Help set the hiring bar: lead interview loops, help calibrate, and support onboarding of senior hires.
What You’ll Need to Thrive
Essential:
A track record of shipping production systems and leading cross-team initiatives with group level impact - comfortable owning delivery end to end, from design through to production and adoption.
Hands on fluency with the languages and tooling used to build developer tooling (e.g. Go, Python, TypeScript) and infrastructure-as-code (Terraform).
Experience managing compute via Kubernetes (multi-tenant workload isolation, autoscaling ephemeral workloads, cost management), or lightweight VM/sandbox technology (e.g. Firecracker).
Working knowledge of cloud networking, including securely and cost-effectively routing traffic across network boundaries (VPNs, service meshes, etc.)
Experience integrating LLM/AI tooling into developer workflows - e.g. Claude Code - both locally, and remotely.
Excellent written and verbal communication; able to influence senior stakeholders and align multiple non-adjacent teams without formal authority over them.
Experience building close working relationships with the engineering teams who consume your platform, not just the platform team itself.
Nice to have:
Experience in developer platforms or adjacent infrastructure: devcontainers, remote development, remote IDE backends, or developer workstation tooling.
Practical experience with JetBrains remote-backend flows, Codespaces/Codeserver-style products, or equivalent.
Experience with remote build/execution systems (e.g. BuildBuddy), or large-scale build caching.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
Explore our Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Program Manager for our Operational Support team, you will lead the design and delivery of large-scale programmes across the SMB Hub — from structured engagement frameworks to communications and change initiatives — that keep the Hub's commercial priorities moving and measurable. As a Program Manager, you will work closely with Sales, New Partner Experience (NMX), Account Management and Partner Support leads to ensure the right initiatives land at the right time, applying a recognised delivery methodology to keep programmes on track.
This is an ideal role for an individual with strong project and time management skills who can manage multiple concurrent programmes end-to-end, while also designing long-term frameworks that drive lasting change across a large, fast-moving operation.
The Team
The SMB Hub brings together our commercial teams — Sales, New Partner Experience (NPX), Account Management and Partner Support — responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners across Europe, supported through our in-house contact centre in Manchester and third-party providers.
The Operational Support team is the glue that holds the Hub together. Within the team, we own workforce management (WFM), commercial excellence, tooling and automation — and this role is central to delivering change, ensuring effective communication throughout the Hub, and driving commercial excellence for our partners and the Hub as a whole.
Core Responsibilities
Programme & Change Management
Lead end-to-end delivery of large-scale SMB initiatives — from scoping and governance through to sign-off, communications and reporting — so senior teams can track commercial impact.
Apply a consistent, recognised methodology (PRINCE2 or Six Sigma) to give initiatives clear milestones, risk management and quality control.
Design and embed a structured engagement framework for the Hub, defining how initiatives are prioritised, resourced and measured.
Strategic Planning
Translate Hub priorities into actionable delivery plans that support commercial objectives, such as Ad revenue growth and partner adoption of Ads and Offers.
Monitor delivery and engagement metrics (e.g. Peakon, adoption rates) and use the insight to adjust plans, manage risk and support decision-making.
Collaborate with senior leadership across Sales, NMX and Account Management to align delivery capacity with Hub priorities.
Stakeholder Engagement & Communication
Own the SMB communications strategy — channel ownership, sequencing and accountability — to improve clarity and consistency of key messages.
Produce clear, structured reporting that translates operational detail into decisions for senior stakeholders.
Act as the conduit between Sales, NPX, Account Management, Partner Support and Ops, keeping a wide stakeholder group aligned and informed.
What You'll Be Doing
Leading delivery of the Hub's structured engagement framework, defining how initiatives are prioritised and measured.
Designing and implementing strategic communications and change initiatives, ensuring cross-functional alignment and coaching teams to embed new ways of working.
Applying PRINCE2 or Six Sigma to bring rigour, clear milestones and risk management to SMB programmes.
Delivering the Hub's career pathway and capability-building initiatives, connecting development and learning to progression.
Championing change and identifying new ways of working with Sales, NPX and Account Management to ensure agents have the right tools and content.
Partnering with the commercial excellence and central teams to build robust plans that drive change through better engagement, improved efficiency or increased capability.
Linking delivery directly to commercial outcomes, such as Ad revenue growth and partner adoption of Ads and Offers.
Identifying risks and inconsistencies before they affect delivery, escalating and problem-solving with appropriate autonomy.
What You'll Need to Thrive
This is a delivery-focused role that will require an individual who can manage a number of competing priorities across a live, fast-moving Hub while keeping sight of the bigger picture. The successful candidate will be structured, comfortable applying a recognised delivery methodology, and confident communicating with stakeholders at all levels, including senior leadership.
The required skills include:
Strong project and programme management skills, ideally with a PRINCE2 or Six Sigma qualification (or clear demonstrable working knowledge)
Excellent time management — able to prioritise, sequence and protect delivery quality across multiple workstreams
Strong written and verbal communication skills, with the ability to flex style for different audiences, including senior stakeholders
Proven ability to lead and deliver complex plans against deadlines, with a clear prioritisation model
Comfortable working with data and metrics to track and evidence impact, not just activity
A collaborative approach; able to bring the right people together across functions and build trust quickly
The desired experiences include:
Typically 3+ years' experience in project or programme delivery, operations, or a comparable environment
Is either Six Sigma or Prince2 methodology (or equivalent) certified (Preferred)
Experience delivering communications, engagement or change initiatives at scale
Experience working within a commercial or contact-centre operating environment
Why Join Us?
At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.
We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine — our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission.
We’re looking for a
Senior Finance Manager
to join our
London
team. In this role, you’ll lead key aspects of the reporting and accounting process, ensuring our financial operations remain robust and scalable.
Get to know our
Finance
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the
Europe Accounting
team. This team acts as the engine room for our financial integrity, bridging the gap between local operations and global reporting standards during an exciting period of integration.
Here’s what your day-to-day might look like:
Drive Reporting Excellence:
Lead month-end and quarter-end close activities, ensuring all financial reporting deliverables are accurate, timely, and aligned with US headquarters requirements.
Operational Oversight:
Oversee the review of journal entries, balance sheet reconciliations, and variance analysis to maintain the highest standards of financial accuracy.
Process Transformation:
Identify process gaps and implement scalable controls to strengthen financial governance and shorten close cycles across Europe.
Strategic Partnering:
Collaborate with cross-functional stakeholders in Operations and regional teams to streamline accounting workflows and improve data quality.
Audit & Compliance:
Coordinate internal and external audit requests while maintaining comprehensive documentation for key accounting processes and SOPs.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Professional Qualification:
ACA, ACCA, CIMA or equivalent accountancy qualification with at least 4 years of post-qualified experience.
Technical Depth:
Significant post-qualification experience within a complex, fast-paced financial environment, ideally with a focus on group reporting.
System Proficiency:
Strong understanding of NetSuite (or equivalent ERP systems) and financial reporting tools.
Stakeholder Influence:
Proven ability to partner with cross-functional teams and influence senior leaders across different regions and functions.
Adaptability:
A proactive mindset with the ability to navigate ambiguity and drive outcomes in an evolving global business environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
#LI-ID1
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do.
We're looking for a Marketing Executive, Value & Promotions to join our Marketing Team in Dubai. This is a hybrid role.
Role Overview
As Marketing Executive, Value & Promotions, you will report to the Senior Marketing Manager, Value & Promotions for the Middle East. You will own the day-to-day delivery and performance of our promotional and incentive campaigns, working cross-functionally to ensure every offer is targeted, well-timed, and commercially sound.
Incentives sit at the centre of how customers experience value on the platform - they influence whether someone tries the app, comes back, or drifts away. This role owns that layer day to day: turning the promotional calendar into targeted campaigns across the customer lifecycle, and making sure every campaign earns its budget.
What You'll Be Doing:
You’ll be joining the Middle East Marketing team. You will work cross-functionally with Commercial, Marketing, Finance, Tech, Data Science, and Global/Central teams to build promotional plans that improve customer experience and drive operational excellence.
Here’s What Your Day-to-day Might Look Like:
Promotional Calendar Execution:
Own the day-to-day execution of the Middle East promotional calendar, translating the quarterly plan into targeted campaigns across the customer lifecycle: acquisition, activation, retention, and win-back.
Promo Strategy Development:
Contribute to the development of strategies focused on how value propositions can change customer behavior and drive ROI for Deliveroo and our Partners.
CRM & Lifecycle Campaigns:
Work with CRM and Tech to build and deploy in-app and lifecycle campaigns, ensuring offers reach the right customer segment at the right moment.
Campaign Set-up & Accuracy:
Own the set-up of promotions end to end - eligibility, caps, dates, and copy - so every offer goes live as briefed and on time.
Customer-centric Programmes:
Work with Data Science to translate customer and performance data into promo mechanics that are genuinely relevant, not just discounted.
Budget Tracking:
Own campaign-level budget tracking and reporting, flagging when a promotion’s ROI or margin impact is off plan.
Performance Optimization:
Own weekly reporting on in-flight campaign performance and post-campaign analysis, identifying what worked, what didn’t, and what’s worth testing next.
Test & Learn Agenda:
Design and run local test-and-learn experiments, feeding results back into the broader promotional strategy.
Competition Monitoring:
Keep on top of competitor trends and market activity to keep our offers sharp and well-positioned.
Customer Advocacy:
Champion the consumer voice, ensuring every promotion offers genuine value rather than just a lower price.
What You'll Need to Thrive:
Experience:
2-4 years of experience in Growth Marketing, CRM, Campaign Management, Marketing, Commercial Strategy, or Promotions within a high-growth technology, marketplace, e-commerce, or consumer platform.
Commercial Acumen:
Experience owning or supporting customer incentive strategies and promotional campaigns that drive measurable business outcomes, with working knowledge of core commercial metrics (CAC, LTV, GMV, margin impact) and how promotional decisions move them.
Educational Background:
Bachelor’s degree in Marketing, Business, Economics, Analytics, or a related discipline.
Analytical Rigor:
Strong analytical skills - proficient in Excel, Google Sheets, and BI tools like Looker, and comfortable interpreting data to shape campaign decisions.
Technical know-how:
Experience running or supporting A/B tests and translating results into recommendations.
Attention to Detail:
Organised and accurate, able to run several campaigns at once without letting the details slip.
Collaboration:
Excellent communication and collaboration skills, with the ability to manage multiple cross-functional stakeholders and the confidence to communicate at all levels.
Execution Focus:
A self-starter attitude, with a proven ability to deliver results quickly and efficiently in a fast-paced, matrixed organisation.
Language Skills:
Fluent English; Arabic language skills are an advantage in this market.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Kuwait, Kuwait
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a
Commercial Project Manager
to join our team. In this role, you will be the engine behind our local growth, leading high-impact commercial projects and using data-driven insights to refine our Consumer Value Proposition (CVP).
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You will lead the end-to-end execution of strategic initiatives, acting as the connective tissue between Marketing, Operations, and Account Management. This role is a blend of project management, commercial strategy, and data analysis.
Here’s what your day-to-day might look like:
End-to-End Project Leadership:
Lead key commercial projects from planning and delivery tracking to post-implementation reviews.
Cross-Functional Orchestration:
Serve as the primary bridge between Marketing, Operations, and Account Management to ensure campaigns and shared priorities are executed seamlessly.
CVP Optimization:
Use data and analysis to refine our Consumer Value Proposition, focusing on selection, affordability, and overall customer experience.
Market Intelligence:
Monitor competitor moves and market trends to inform strategic planning and stay ahead of the curve.
Strategic Reporting:
Own the reporting for growth and CVP metrics, providing the business with the data needed for evidence-based decision-making.
Go-To-Market Execution:
Lead the local rollout of cross-functional initiatives, ensuring effective coordination across all departments.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strategic Experience:
Minimum 4 years of work experience, with at least 2 years specifically in project management or commercial strategy roles.
Analytical Prowess:
Proficiency in Excel/Google Sheets and a track record of using data to drive commercial outcomes. Experience with
Looker
is a strong plus.
Commercial Mindset:
A pragmatic problem-solver who can navigate ambiguity and prioritise effectively in a high-growth environment.
Effective Communicator:
Excellent interpersonal skills with the ability to influence cross-functional stakeholders and coordinate complex teams.
Financial Literacy:
A good understanding of P&L dynamics and financial modelling is preferred.
Industry Background:
Experience in marketplace, consumer tech, FMCG, or consulting is highly desirable.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners, and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace, and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills, and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find out more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Product team defines how millions of people experience Deliveroo, turning complex marketplace challenges into simple, high-impact solutions.
Working at the intersection of data, design and engineering, we set direction, prioritise what matters most, and deliver outcomes that move the business forward.
We’re looking for a Senior Product Manager to join our London team. In this role, you’ll help us expand our on-demand grocery and retail offering, building a trusted shopping experience that customers rely on for their everyday local commerce needs.
What You’ll Be Doing
You’ll be joining the New Verticals team. New Verticals is Deliveroo’s business for on-demand grocery and retail: expanding what customers can buy on Deliveroo beyond restaurants, from everyday essentials to products from well-known brands and local stores. It’s a key growth area for the company, focused on building a trusted, repeatable shopping experience.
Here’s what your day-to-day might look like:
Own high-impact growth problems end-to-end, identifying opportunities across the customer lifecycle—from acquisition and activation to retention and monetisation.
Lead cross-functional teams across Engineering, Data Science, Design, and Commercial to align on priorities and drive execution from concept to launch.
Partner with Customer Research to uncover barriers to transaction and translate those insights into high-conviction growth bets.
Design and run controlled experiments to understand how affordability and selection influence behaviour, validating hypotheses through data.
Drive alignment and trade-offs by balancing customer experience with unit economics and marketplace dynamics, communicating clearly to senior stakeholders.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proven ability to solve complex problems, with a knack for asking the right questions and translating ambiguity into actionable roadmaps.
High analytical fluency and significant experience being data-savvy, with the ability to diagnose performance drivers and partner effectively with Data Science.
Demonstrated ownership of high-velocity execution, maintaining a sharp eye for detail in an environment where impact is paramount.
Strong stakeholder management skills, with experience navigating trade-offs across diverse disciplines like Marketing, Operations, and Engineering.
A growth mindset and the resilience to learn fast, adapt to failures, and keep moving forward in a highly experimental environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰 Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About Deliveroo:
Deliveroo is an award-winning online food delivery company on a mission to bring the world's best-loved local restaurants directly to people's doors. With a network of high-quality restaurants, riders, and customers, we're making fast food delivery a seamless experience worldwide. We are a rapidly growing company with a huge ambition, and we're always looking for top talent to join us.
About the Role:
We are seeking a Dutch speaking, highly motivated and results-oriented
Business Development Associate
to join our expanding team in Belgium. In this role, you will be instrumental in driving Deliveroo's growth by proactively identifying, engaging, and onboarding new restaurant and food business partners (including supermarkets, butchers, bakeries, etc.) onto the Deliveroo platform. Your primary focus will be on building strong relationships with potential partners and showcasing the value proposition of partnering with Deliveroo in Antwerp, Bruges and Ghent.
Responsibilities:
• Actively identify and prospect potential restaurant and food business partners within your assigned territory.
• Conduct outreach (via phone, email, and in-person meetings) to introduce Deliveroo and its benefits to prospective partners.
• Present Deliveroo's value proposition clearly and persuasively, addressing the specific needs and concerns of each business.
• Manage the full sales cycle from initial contact to successful onboarding of new partners.
• Build and maintain a strong pipeline of qualified leads.
• Negotiate partnership terms and agreements to achieve mutually beneficial outcomes.
• Collaborate closely with internal teams (e.g., Onboarding, Account Management) to ensure a smooth and successful launch for new partners.
• Stay up-to-date on market trends, competitor activities, and the local food and beverage landscape.
• Meet and exceed targets for new partner acquisition.
• Maintain accurate records of sales activities and progress within CRM systems.
Requirements:
•
Native Dutch speaker
is essential.
• Fluency in
English
is required.
• Proficiency in
French
is a strong plus.
• Proven
sales experience
is a significant advantage.
• A genuine
passion for food
and the restaurant/grocery industry.
• Strong communication, negotiation, and interpersonal skills.
• Self-motivated, proactive, and target-driven with a strong work ethic.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Valid driver's license and willingness to travel locally as needed.
What We Offer:
• The opportunity to work for a fast-growing and exciting global company.
• A dynamic and collaborative work environment.
• Competitive salary and benefits package (including car allowance).
• Opportunities for professional development and growth.
• The chance to make a real impact on Deliveroo's success in Belgium.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Leeds, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Business Development Manager - Newcastle
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Field Sales Executive to join our Newcastle team. This is a hybrid role. In this role, you’ll help us build relationships with new restaurant partners across the region, improving our proposition for customers and identifying ways to continue our fast growth.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Regional UK and Ireland team. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve, focusing on bringing the best possible selection to our customers and opportunities for growth to our partners.
Here’s what your day-to-day might look like:
Drive regional restaurant acquisition:
Map, prospect, pitch, and close high-value restaurant partners across your region to expand our local market selection.
Execute strategic business development:
Engage with independent restaurants via physical visits, emails, calls, and social platforms to demonstrate the commercial value of Deliveroo’s technology.
Own the commercial onboarding journey:
Oversee the end-to-end partner onboarding process to ensure it is fast, efficient, and seamless for new partners.
Structure high-impact partnerships:
Negotiate contract terms and partnership structures that secure win-win commercial outcomes for both restaurants and Deliveroo.
Act as a local territory expert:
Develop deep insight into the regional food scene, mapping out up-and-coming culinary trends and identifying the key brands that local customers crave.
What You’ll Need to Thrive
Essential
Proven new business acquisition:
Demonstrated sales experience with a track record of actively targeting new business and consistently delivering against demanding commercial targets.
Commercial negotiation skills:
Strong commercial acumen with the ability to handle negotiations and structure profitable, sustainable deals.
Autonomy and field-based resilience:
A self-motivated, tenacious approach with the ability to work independently and spend significant time out on the road meeting prospects.
Effective relationship building:
Excellent communication and interpersonal skills, with the ability to connect with diverse business owners and present product value clearly.
Mobility requirement:
Possession of a valid UK driving licence and access to a vehicle to facilitate travel across the North East and Yorkshire region.
Nice to Have
Industry sector knowledge:
Prior experience or a deep understanding of the economics of hospitality, food delivery, or high-growth marketplace operations.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Delivery & Growth - AI
Location:
Canada - Remote or Mississauga, ON - Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare , so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
About the Team
The Integrated Care + SNF Reimbursement portfolio spans the connected workflows that carry a resident from referral through care delivery to payment: including, acute and payer care collaboration on the National Care Collaboration Network and Audacious platforms, Secure Conversations across our customer segments, practitioner EHR solutions, SNF admissions and managed care workflows, and SNF revenue cycle and reimbursement optimization.
The Outbound Product Management team within this portfolio is the bridge between strategic customer relationships, go-to-market execution, and product direction. The team is remote and hybrid across the US and Canada, and works shoulder to shoulder with inbound Product Management, Engineering, and every GTM function.
Position Summary:
This role owns product delivery and growth for the Integrated Care + SNF Reimbursement portfolio, carrying accountability for how validated offerings reach the market and convert into adoption, revenue, and reference customers. The VP defines and drives end-to-end go-to-market strategy across the portfolio, co-owns roadmap and investment decisions with inbound Product Management, and owns the commercial model — pricing, packaging, and monetization — for new and AI-enabled capabilities.
The VP leads the portfolio's Outbound Product Management function, building and developing the team that runs launch, enablement, and early adoption. They represent PointClickCare’s product function externally as a market figurehead with SNF, payer, practitioner, and acute customers and across the industry, and internally as a trusted advisor to the SVP, Product Management and the GTM leadership team.
Success is measured in growth outcomes: revenue and adoption attainment against portfolio targets, speed from launch to first reference customer, and the repeatable sales motions that turn early wins into scale.
Key Responsibilities:
Go-To-Market Strategy & Portfolio Growth:
Own end-to-end go-to-market strategy for the portfolio from launch through scale. Define the growth thesis for each product line, set adoption and revenue targets with Sales and Revenue Operations, and drive cross-functional accountability for attainment.
Commercial Model & Monetization:
Lead pricing, packaging, and monetization strategy for new and AI-enabled capabilities, including usage-based pricing, tiered access, and enterprise licensing. Partner with Pricing, Finance, and Revenue Operations on scalable models that protect margin.
Product Strategy & Roadmap:
Partner with inbound Product Management leaders to shape portfolio direction, translating customer feedback, competitive signals, and adoption data into roadmap and investment recommendations. Serve as the commercial voice in portfolio planning and trade-off decisions.
Executive Customer Engagement & Market Leadership:
Build executive relationships across strategic SNF, payer, practitioner, and acute accounts. Lead beta and co-development programs that generate real-world proof points, and represent PointClickCare with customers, industry bodies, and analysts.
Organizational Leadership & Talent Development:
Lead and grow the Outbound Product Management function, including leaders of teams. Hire, coach, and develop talent, establish operating cadence and standards aligned with the product development lifecycle and go-to-market model, and foster accountability, inclusion, and continuous improvement.
Portfolio Performance & Market Insight:
Define and track portfolio, customer engagement, and go-to-market KPIs. Lead competitive analysis, customer research, and thought leadership, and partner with legal, compliance, and governance teams to support responsible deployment of AI-enabled capabilities.
Required Skills & Qualifications:
12+ years of experience in product management, product marketing, or product growth, including 5+ years leading teams at the Director level or above.
Demonstrated ownership of go-to-market strategy for a multi-product portfolio, with accountability for adoption and revenue outcomes beyond launch execution.
Proven success building commercial models for SaaS and AI-enabled products, including pricing, packaging, and monetization, with fluency in ARR, NRR, CAC, LTV, and churn.
Executive presence and demonstrated ability to influence and align senior leaders across Sales, Sales Enablement, Customer Success, Revenue Operations, Solutions, Pricing, and Professional Services.
Experience leading leaders, including hiring, developing, and scaling teams through organizational change.
Strong data-driven decision-making skills, using qualitative and quantitative signals to set priorities and make defensible trade-offs.
Ability to travel regularly to strategic customer sites and industry events, with occasional travel to PointClickCare offices.
Preferred Experience:
Background in post-acute care, senior care, or payer-provider collaboration models.
Experience taking AI-enabled products to market, including generative AI, large language model, and agentic capabilities.
Familiarity with interoperability, care transitions, and referral and authorization workflows.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
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