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Location: Metro Manila; Armenia; Serbia; Georgia Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 10,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll join Salmon's growing People Tech team to speed up automation projects across recruitment, onboarding, and workforce planning. What you'll do: - Own HR process improvement and automation projects end-to-end, from business request to launched solution. - Work across business analysis, project management, HR systems configuration, and automation — including AI-driven initiatives. - Join a dedicated People Tech team working directly with internal stakeholders and developers, with real influence over how HR processes run. What you'll own: - Analyze and optimize internal HR processes across recruitment, onboarding, and workforce planning. - Gather and document business requirements, map processes, and prepare functional specifications. - Independently run HR systems automation and improvement projects from idea to launch. - Work with business stakeholders and developers to coordinate the delivery of changes. - Organize UAT, check solution quality, and support rollout. - Support HR systems administration, troubleshoot issues, and train users. What makes you a strong fit: - 3+ years of experience as a Business Analyst, Systems Analyst, HRIS Analyst, or Process Analyst. - Hands-on experience automating HR processes specifically — recruitment, onboarding, workforce planning, or similar — not just general business process automation. - Experience independently running projects end-to-end: from requirements gathering to testing and launch. - Strong business analysis skills: requirements gathering, process modeling, documentation, and working closely with developers. - Experience with Jira and Confluence, strong analytical skills, and the ability to solve problems independently. - English B2+ for working with an international team and preparing documentation. What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: Dubai, United Arab Emirates Workplace: on-site About Deluxe Holiday Homes Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and serves five brands from one marketing department: Deluxe Holiday Homes, ProKeep, HIVE Business Center, Deluxe Homes Interior Design, and Deluxe Homes Real Estate Brokers. We run a platform-first model: our in-house Marketing OS and AI pipelines do the production-line work, and a small team does judgment, camera, and execution. Role Overview We are looking for a hands-on, decisive Marketing Executive to own the physical and scheduled side of marketing across all five brands: the video and photo shoot pipeline, the day-to-day operation of every social media account in the group, every marketing vendor (print, signage, uniforms, vehicle branding, design freelancers), the physical launch of HIVE Business Center, and the trackers and weekly reporting the department runs on. You are the single point of accountability for one outcome: everything happens on the date it was promised. This is an ownership role, not a reminder-sender role. You make the routine calls — hold or release a shoot, pin a vendor to a date, reorder collateral before it runs out — and report after; you do not escalate and wait. You hold a written GO/NO-GO right on every shoot: if a shoot is not ready 3 days out, you stop it. If a vendor slips, you are on their phone the same day. Note: This role does not include marketing strategy, creative direction, copywriting, design, paid advertising, or SEO — those sit with specialist owners. Captions, scripts, and visuals arrive prepared from the content team and AI pipeline: you publish and operate, you do not write or design. The role has no direct reports. Key Responsibilities Shoot Production • Own the shoot calendar across all brands: schedule every shoot 7 days out and issue the brief (properties, concept, video count) to the content and camera team. • Run the readiness gate: scripts in 4 days out, written GO or NO-GO to the Shoot Lead and GM 3 days out, by 6 pm, every time. • Lock properties with operations: units blocked, cleaned, and staged 3 days before every shoot. • Prepare the kit: wardrobe, props, and equipment ready on shoot day. • Log delivered-vs-planned for every shoot and keep host cancellation and standby penalties at AED 0. 2. Social Publishing & Account Operations • Publish the prepared content for all 5 brands, every day, per the approved calendar through the Marketing OS — and log the live link for every post. Flag any cadence break 24 hours before it happens, never after. • Operate every social account in the group (Instagram, Facebook, TikTok, LinkedIn, X, YouTube): bios, links, covers, highlights, pinned posts — complete and current at all times — and secure handles, profiles, and defensive registrations for any new brand or entity within 48 hours of its naming. • Moderate comments and DMs across all accounts with hard routing rules: booking or sales leads to the reservations and BD teams the same day, guest complaints to operations, spam hidden. • Keep Google Business Profile and Bing Places complete and active for ProKeep and HIVE (weekly posts, photos, Q&A), and execute the citation list set by the Search team. • Send review responses within 48 hours (AI-drafted, human-checked). • Run a monthly QA pass across every live channel and fix what it finds. 3. Vendors, Print & Physical Brand • Own every marketing vendor thread end-to-end: supplier, quote, approval, pinned date, delivery, and payment paperwork to finance. • Keep welcome books and in-unit collateral stocked across 700+ units on a reorder • Deliver uniforms and the vehicle-branding schedule (15 vehicles currently pending) to completion. • Chase trademark agents (EN + AR) and manage Arabic transcreation delivery from briefed vendors. • Run the physical launch of HIVE Business Center: signage, tour-route materials, print collateral, and opening-day logistics. • Bring every vendor decision to the GM as a 3-option comparison with your recommendation. 4. Trackers & Reporting • Keep every task, vendor, and budget line in ClickUp with a due date, updated every working day — without being chased. • File and index every photo and video asset within 48 hours of delivery so the AI pipeline can use it. • Send the Monday report to the GM: progress, blockers (with the date and person you escalated to), and spend. • Escalate any blocker — on anyone, including the GM — in writing within 24 hours. • Record every operational decision (cadence changes, vendor awards, holds) in the decision log. Required Qualifications • 3–6 years in production coordination, marketing operations, traffic management, or event production — UAE experience required. • You come from a 50–500-person company — agency, hospitality, property, or D2C — where you ran schedules and vendors yourself, not through a department. • Decisive operator — reference-checked: your last manager will confirm you made calls inside your scope without waiting. • Proven vendor management: sourcing, quotes, negotiating to a deadline, accepting or rejecting delivery, and closing the payment paperwork. • Daily discipline in a task system (ClickUp, Asana, or similar): every task, a due date, a same-day update. • Fast, clear written English — comfortable issuing a written NO-GO that stops a shoot, to people more senior than you. • Native fluency in the mechanics of Instagram, TikTok, Facebook, LinkedIn, X, and YouTube account operations — publishing runs through our platform, but you know how each platform actually behaves. • Valid UAE driving licence and readiness to move across Dubai daily: properties, vendors, print shops, and the HIVE site. Preferred Qualifications • Arabic — working level or better. • Hospitality, short-term rental, or real estate marketing exposure. • On-set experience: call sheets, shot lists, location logistics. • Enough Adobe/Canva literacy to catch a wrong export — you check design, you do not produce it. • AI tools in your daily workflow: drafting, checklists, review responses.

Location: Mumbai, India Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. What you'll do Audit Management & Compliance Independently manage statutory and global audit processes, including preparation and review of financial statements as per IFRS and IND AS. Act as the primary point of contact for Big-4 auditors; manage queries, data requests, and timely closure of audit observations. Monitor compliance with statutory timelines and regulatory requirements; maintain a live compliance calendar. Oversee implementation of corrective action plans and report status to senior leadership. Monitor changes in accounting standards (IASB, MCA, SEBI) and assess their impact on reporting processes. Automation, AI & Digital Finance Transformation Own and drive the automation agenda within the compliance and reporting function — identify high-effort manual processes and lead end-to-end automation using RPA, Power Automate, Python scripting, or equivalent tools. Design and maintain advanced reporting dashboards and analytics frameworks using Power BI, Tableau, or similar platforms; enable real-time visibility into compliance and reporting KPIs for leadership. Collaborate with IT and digital finance teams to integrate AI/ML solutions into ERP workflows and reporting pipelines. Train and upskill team members on automation tools and AI applications relevant to finance operations. Internal Controls & Risk Review and monitor internal controls; lead remediation efforts and ensure robust documentation. Leverage data analytics to proactively identify control gaps, anomalies, and compliance risks. Support periodic risk assessments and escalate material issues to senior management. Team & Stakeholder Management Coordinate with Tax, Treasury, Legal, and Business Finance teams to ensure governance and compliance standards are met. Prepare cash flow forecasts related to tax payments and share projections with the treasury team. What You Need for this Role Need to be a qualified Chartered Accountant (CA). 5–7 years of experience in financial reporting, statutory compliance, Strong working knowledge of IFRS and IND AS. Demonstrated experience using AI tools in finance workflows — anomaly detection, AI-assisted reporting, Copilot, or similar. Experience coordinating with Big-4 auditors and managing audit processes independently. Familiarity with internal controls frameworks (IFC/SOX/COSO) and ERP systems (SAP/Oracle). Strong analytical and problem-solving mindset with a passion for digital transformation. Prior exposure to global teams or multinational environments is preferred. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us? This is your chance to make a real impact by shaping the future of our talent strategy. You'll be part of a forward-thinking organization where your insights and leadership will help guide us toward global success. If you’re ready to be at the forefront of transforming talent management, we want to hear from you! Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

This role is responsible for Maven’s end-to-end benefits and payments platform, including eligibility and enrollments. Maven’s benefits products should be easy to use for members, providers and employers.

Location: Worldwide We’re looking for a Business Analyst to join our Antifraud & Disputes team . The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank’s products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development. Challenges that await you: Gather, analyze, and document business requirements for fraud prevention tools and processes Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues Translate business requirements into clear specifications and development tasks for Engineering and Data teams Support the implementation and improvement of fraud prevention controls across existing and new products Collaborate with Operations and Design teams to improve investigation workflows and case management tools Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization Coordinate with cross-functional teams to support solution development, implementation, and rollout Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions What makes you a great fit: 1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships) Experience gathering, documenting, and managing business requirements Understanding of business processes and basic process modeling techniques Basic SQL skills or willingness to develop them Ability to translate business needs into clear requirements for technical teams Basic understanding of system integrations, APIs, and data flows Analytical and structured thinking with the ability to identify problems and evaluate possible solutions Good communication skills and ability to work with cross-functional teams B2 or higher English level for effective communication with an international team Your bonus skills: Experience working with BI tools such as Superset or Tableau Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management Familiarity with microservices architecture or event streaming technologies such as Kafka Spanish language skills Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to Georgia with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Location: Rotterdam, Netherlands Workplace: hybrid You will own our most booked product, and decide what flight booking looks like when no one has to search anymore. Flights are the backbone of crew travel. Miss one and a vessel sails short-handed, or a rig waits for its relief crew. And plans rarely hold: >40% of crew bookings change or get cancelled. Business travel tools wait for someone to search. We don't. Crew travel starts with an operational schedule, so we know who needs to fly before they do. We're moving from "search and book" to "recommended and ready to approve". Our AI predicts the next booking within the customer's travel policy. It plans 10 crew joining and 10 leaving as one decision. And when the schedule shifts, changes that took hours of handling take minutes. No OTA or TMC is building this, because none of them see the schedule. Creative within complexity Flights are full of rules written to protect airlines, not travellers. Fare rules, re-issue logic and the way airlines handle changes and cancellations often work against our customers. The airlines have no reason to change that. The best solutions hide inside those rules. Finding them means understanding the mechanics of distribution deeply enough to see a solution where others see a dead end. That's the job: build what others say can't be done. About C Teleport We automate crew travel for maritime, aviation and energy companies, and we power white-label booking tools for travel management companies. We're about 90 people in Rotterdam, working lean: small squads, short lines and real ownership. What success looks like 6 months: You know our flight stack inside out (sources, fares, booking flow, servicing). You've shipped your first improvements, and you've brought at least one new customer opportunity to the roadmap with a clear case behind it. 12 months: Recommended, ready-to-approve bookings are live with pilot customers. You've moved [metric] measurably from [baseline]. 18–24 months: C Teleport is the reference for workforce flight booking. Customers approve crew travel instead of searching for it. Must-haves Hands-on experience as a PO or PM shipping with engineering teams. Deep knowledge of flight distribution: GDS, NDC, fares and fare rules, ticketing, and servicing (re-issues, refunds, exchanges). You've shipped products where data or AI drives the decision, not just the interface. You find creative solutions inside complex rules, and you can show us one you built. You're comfortable with APIs and supplier integrations, enough to work as an equal with engineers. Nice-to-haves (not required) Experience at an airline, OTA, TMC, GDS or NDC aggregator. Marine or offshore fares, group bookings, or other B2B corporate travel. Building recommendation or prediction models into a product. This is not for you if… You accept "the airline doesn't support that" as an answer. You see flights as a search-and-book funnel to optimise. You'd rather copy what competitors do than find what they're missing. You need a large organisation with specialists around you to get things done. You see "Product Owner" as managing a backlog. What we offer Salary range: €6000 – €6200 gross per month 8% holiday allowance, 25 vacation days, pension contribution Hybrid working from Rotterdam, with commute reimbursement 30% ruling eligibility, if applicable Location & Schedule Type: Hybrid, from our Rotterdam office. Location: Must already be based in the Netherlands with the right to work. We do not offer relocation. Commute: Preference for candidates living in the Randstad, with a commute of less than 1.5 hours to Rotterdam. Commitment: Full-time. Hiring process Intro call with HR→ Hiring manager interview → Case on a flight product opportunity → Panel with CEO and SVP of Product → Offer. Target 3-4 weeks to end. C Teleport is an equal opportunity employer. We process applicant data in line with GDPR.

Location: Remote (Canada); U.S. (Remote) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the role: An indispensable component of Clipboard's marketplace is its workplace customers. The Account Manager ensures the continued success of the partnership between Clipboard and its workplace partners, working to deliver an optimal experience at every level of their organizations. The job encompasses being a resource to workplaces when issues arise, liaising with building- and corporate-level contacts, and keeping abreast of a litany of important business metrics for each account.  Your week will be balanced between high-touch customer engagement and internal account strategy, with a laser focus on net revenue retention. You are an avid problem-solver, a strategic communicator, and a diligent executor who can navigate complex relationships to sharpen your business acumen. Responsibilities: - Manage & grow your portfolio: Own a book of business with accountability for "Same-Store Shift Postings" (SSSP, which measures utilization) and "Same-Store Net Revenue" (SSNR, which measures profitability). In your pursuit of driving those numbers higher, you will identify churn risks, mitigate issues, and proactively uncover opportunities for commercial expansion. - Strategic account planning: Build and maintain detailed account plans. Forecast performance accurately and provide regular insights to internal leadership regarding pipeline health and account stability. - Drive executive value: Establish trust with both clinical and non-clinical executives. Lead Quarterly Business Reviews (QBRs) and strategic meetings to demonstrate value, align on business goals, and negotiate mutually beneficial outcomes. - Operational excellence: Act as the primary point of contact for complex escalations, ensuring rapid resolution while implementing systemic solutions to prevent recurrence. - Cross-functional advocacy: Partner with Product, Legal, and Strategy Operations to represent the voice of the customer, driving product improvements and internal initiatives that optimize the client experience. Beyond the basics, what will make you successful: - Extreme ownership: The buck stops with you, no matter what anyone else did or did not do. You're self-reliant, and can get things done in the chaos that is an early-stage startup scaling quickly. - Extreme curiosity: You ask "why" 3-5 times in a row for the same problem, digging and digging and not being satisfied until you truly understand the root cause. - Scrappiness: You look for ways through problems and refuse to let obstacles derail your progress. You bring solutions instead of asking ‘what should I do?’ - Fast-paced: You thrive on moving quickly and are highly adaptable to a market that evolves quickly. Our interview process: 1. Application (where you are now!) 2. Case study 3. Interview 1 with a hiring manager 4. Interview 2 with Head of Account Management 5. Culture chat with a partner on our People Team Why a case study first? Since this role is remote and requires a high degree of autonomy, the case study helps us understand how you operate in an asynchronous environment. Specifically, we’re looking at how you interpret written context, navigate ambiguity, and identify opportunities independently. This ensures our first conversation is grounded in your actual work style rather than just a resume walkthrough. Qualifications: - Relationship management experience not required but strongly preferred - Excellent verbal and written communication skills - Willingness to try / lack of fear - Bachelor's Degree Benefits: - Do great work that matters for customers who could really use your help - Competitive pay - Unlimited PTO - Fully Remote #LI-DNI Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO You’ll join a full-stack data team building the systems making our AI agents measurably smarter with every interaction, building the real-time pipelines, analytics products, and deep personalization primitives that turn millions of conversations into business outcomes. You’ll work across these areas: - Data Foundations: Architect and build our core platform to handle data at scale with low latency. This includes our real-time eventing infrastructure, streaming and batch ETL pipelines, and our Iceberg-based data lakehouse. You will own the systems for interactive OLAP querying, orchestration, and experimentation, ensuring our data is trustworthy, fast, and easy to use for the entire organization. - Memory & Personalization: Power the next generation of intelligent experiences. You will develop the systems for long-term agent memory, build reusable Customer Data Platform (CDP) primitives, and implement the optimization loops that allow our agents to personalize interactions and demonstrably lift business outcomes. WHAT YOU'LL BRING We’re excited to meet candidates who bring depth in one of these areas: Platform Engineering - You have designed, built, and operated large-scale data systems, processing terabytes or petabytes of data with technologies like Spark, Flink, Trino/Presto, and data lakehouse formats like Iceberg or Hudi. - You possess strong backend and distributed systems fundamentals in a language like Go, Scala, or Python. You understand the trade-offs of different storage engines, query plans, and data serialization formats. - You have a history of implementing pragmatic data governance, lineage, and testing. You’ve built platforms that are cost-aware, highly operable, and a delight for other engineers to build upon. - You're well-versed in data modeling best practices (dimensional modeling, star/snowflake schemas, slowly changing dimensions) and know how to optimize analytical query patterns for both traditional OLAP systems and modern cloud data warehouses. Product Engineering - You have a portfolio of shipped data products, including analytics dashboards, data visualization tools, or alerting and exploration systems. - You are a skilled full-stack engineer (e.g., TypeScript/React and a service layer like Go), with a keen eye for performance, API design, and polish. - You excel at turning ambiguous questions into clear, intuitive interfaces. You have strong product sense around information architecture, handling empty states, and making complex data explainable. - You have practical experience with ML-powered product features, such as personalization, recommendations, or classification systems. Shared Qualities - Strong software engineering background with 4-7+ years of hands-on development experience in building and shipping production systems or products. - A passion for being on the frontier of AI products. - High agency and a bias to action in a high-autonomy environment. - Degree in Computer Science or related field, or equivalent professional experience.   EVEN BETTER... - Deep experience with event streaming platforms (e.g., Kafka, Kinesis) and real-time data processing. - Experience with modern data visualization libraries (e.g., ECharts, D3.js) and the principles of building performant, reusable charting components for complex data. - Production experience with recommender systems or optimization loops (e.g., multi-armed bandits, ranking). - A track record of leading complex technical projects or mentoring other engineers. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Build Sierra’s enterprise platform capabilities. You’ll design and build the foundational systems and capabilities that enable Sierra to serve the world’s largest and most demanding enterprises. This includes the identity, access management, integration points, and extensibility that enterprise customers require to allow customers to embed Sierra into their existing ecosystems. - Scale with our largest customers. Our enterprise customers have complex environments, strict security requirements, and high expectations for reliability. You’ll ensure Sierra’s platform scales across organizations, regions, and use cases while maintaining performance and simplicity. - Form the foundation of trust. Enterprise customers trust Sierra with their most sensitive workflows and data. You’ll help set and uphold a high bar for security, compliance readiness, reliability, and operational excellence across the platform. WHAT YOU’LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER… - Experience building enterprise features such as SSO, RBAC, IAM, audit logs, or compliance-adjacent systems. - Experience with integrations, APIs, and working with complex customer environments. - Backend-leaning full-stack experience building enterprise SaaS applications. - Security-adjacent experience (e.g., auth, permissions, data isolation, threat modeling). - Experience building AI-powered products or platforms. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time. - Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels. - Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch. - Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement. - Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap. - Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment. WHAT YOU’LL BRING - Experience building and scaling end-to-end production systems. - Strong platform and systems engineering fundamentals. - The ability to move between customer problems, product design, and technical implementation. - Strong technical judgment in ambiguous, fast-changing environments. - A builder’s mindset and the ability to take products from zero to one. - Comfort working directly with customers and understanding complex business processes. - High agency, adaptability, and clear communication. - At least two years of professional software engineering experience - Experience with Python, TypeScript, or Go and React. EVEN BETTER... - Experience as a founder, founding engineer, or early engineer at a startup. - Experience building workflow, orchestration, event-driven, or distributed systems. - Experience developing platforms or reusable infrastructure for other engineers. - Experience building or deploying AI and LLM-powered products. - Familiarity with enterprise integrations, APIs, data pipelines, and systems of record. - Experience working in complex industries such as financial services or healthcare. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior. - Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data. - Monitoring: Build systems for proactively monitoring agents for defects or new patterns. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents) - Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents? - Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle) - Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play? WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems. - Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments. - Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge. - Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Strong software engineering fundamentals and experience building production systems. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER - Experience building AI-powered systems or agent frameworks. - Experience with retrieval, evaluation systems, or LLM-based applications. - Experience building developer platforms or SDKs. - Experience with Go and Typescript. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: US - Culver City, California, United States; US - San Francisco, California, United States Scopely is looking for a Senior Manager, Indirect Tax to join our Finance team in Culver City, California, on a hybrid basis, working two days per week from our office. At Scopely, we care deeply about what we do and want to inspire play, every day — whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Show us the money! As the Finance team, we're number crunchers with top-notch analytical and reporting skills. As a shared service, we get to work with all of Scopely's talented studios. As Scopely continues to grow its global footprint and portfolio, we are seeking a Senior Manager, Indirect Tax to join the Finance team. Reporting to the VP, Global Tax, this role will own Scopely's global indirect tax matters across compliance, registration, taxability, audit, planning, and reporting. The Indirect Tax Manager will be a hands-on partner to the business, working closely with Finance, Accounting, Legal, and Business teams to translate indirect tax requirements into practical, scalable processes and advice. This is an opportunity to help shape a high-performing global tax function in a fast-moving interactive company. What You Will Do: Own the day-to-day coordination of Scopely's global indirect tax compliance calendar, partnering with external advisors and internal stakeholders to deliver timely, accurate filings, payments, registrations, and renewals for sales and use tax, VAT/GST, digital services tax, gross receipts, and other transaction-based taxes. Prepare or review monthly, quarterly, and annual indirect tax accounting records and reconciliations, including tax payable and receivable accounts, accruals, balance sheet reconciliations, and P&L impact, in collaboration with Accounting and Finance across the U.S., EMEA, APAC, and other markets. Monitor nexus, registration, taxability, and filing requirements across jurisdictions and business lines, and maintain clear documentation supporting tax positions. Advise on indirect tax implications of digital products, in-app purchases, subscriptions, web sales, promotions, live operations, merchandise, events, and other business initiatives. Evaluate the indirect tax impact of commercial arrangements and distribution models, including app stores, payment providers, merchant-of-record providers, third-party distribution channels, and licensing agreements. Partner with Legal, Corporate Development, and other business teams on contract reviews, new country launches, product changes, and go-to-market initiatives. Partner with Accounting on indirect tax requirements in Scopely's ERP, billing, and e-commerce processes. Help evaluate and implement tax engines and related technology, such as Avalara or Vertex. Collaborate with Finance Systems, Engineering, and other teams to ensure accurate tax configuration, testing, reporting, and data quality for new products, countries, platforms, and payment flows. Coordinate indirect tax audits, notices, inquiries, and information requests with tax authorities, auditors, and outside advisors; manage responses and remediation. Research tax law and monitor legislative and regulatory developments, assess business impacts, and communicate practical recommendations to non-tax stakeholders. Build and improve the indirect tax function through standardized processes, internal controls, automation, documentation, and data-quality checks. Serve as a subject matter expert on global indirect tax within Scopely, educating stakeholders on key concepts, requirements, and operational responsibilities. Assist the VP, Global Tax with M&A, tax due diligence, ad hoc projects, and other strategic initiatives that support Scopely's continued expansion. What You Will Bring: Bachelor’s degree in Accounting, Tax, Finance, or a related field. 7+ years of progressive indirect tax experience, including strong U.S. sales and use tax and international VAT/GST experience; multinational or global experience preferred. CPA, CTA, or equivalent professional qualification preferred. A combination of Big Four or other public accounting experience and in-house industry experience is highly preferred. Experience managing external tax advisors, vendors, and tax authorities while remaining hands-on and accountable for the underlying work product. Strong technical knowledge of U.S. sales and use tax, gross receipts tax, international VAT/GST, digital services tax, ESS, and other transaction-based taxes, including nexus, taxability, registrations, and multi-jurisdictional compliance. Solid understanding of how indirect tax interacts with digital products, in-app purchases, subscriptions, platform/storefront distribution, e-commerce, and merchant-of-record models. Strong accounting fundamentals and experience with ERP, billing, e-commerce, or indirect tax technology systems, such as Oracle, Avalara, or Vertex. Advanced Excel skills and comfort working with large transactional data sets; experience with tax data, workflow, automation, or AI tools is a plus. Experience in digital products, technology, gaming, entertainment, e-commerce, or another multinational business is preferred. Direct experience with indirect tax audits, notices, and authority interactions in the U.S. and/or internationally. Strong analytical and research skills, with the ability to understand complex issues, assess risk, and document clear, supportable positions. Excellent written and verbal communication skills, including the ability to translate technical tax concepts into practical guidance for non-tax stakeholders. Collaborative, self-motivated, and resourceful, with a strong sense of ownership, consistent attention to detail, and the ability to manage shifting priorities and competing deadlines. A desire to build, improve, and scale processes while taking on new challenges and growing with the role. Please ensure that the résumé/CV you attach is written in English. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $137,700 — $202,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls. You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people. You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain. Responsibilities Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks Design and build the SDKs and frameworks that finance apps and agents build on Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams Shape the platform’s technical direction: architecture, engineering standards and design reviews Minimum qualifications Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill Experience designing relational data models and writing SQL for complex, versioned data Experience designing APIs, SDKs and service-to-service integrations used by other teams Experience building systems with auditability, access control or compliance requirements Experience turning requirements from non-engineering partners into technical designs Strong written and verbal communication, including design docs Preferred qualifications 10+ years of experience Experience building developer platforms or paved paths Experience with streaming systems such as Pub/Sub or Kafka Experience building with LLMs and agents, including MCP Built a ledger, sub-ledger, billing or payments system Familiarity with accounting concepts: double-entry, journal entries Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management Exposure to ERP or financial systems, such as Workday Financials The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls. We're looking for an Engineering Manager to lead the engineers who build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. You’ll hire and grow the team, and hold the bar for how the platform is built and run in production. Its users include Claude agents, which read and write through the same APIs and controls as people. You'll partner with engineering teams in Billing, Compute and Infra on shared contracts and APIs, and with product owners and finance operations, who set the priorities and define the needs. You don't need a finance background. If you have led teams that build backend systems where correctness matters, we will teach you the domain. Responsibilities Lead and grow a team of engineers: hire, coach and hold a high bar for engineering quality Own delivery of the front door for finance events and its governed contracts, and the accounting ledger and engine, so every event is posted exactly once and can be traced back to its source Be accountable for the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow Make sure finance apps and agents have the platform support they need: SDKs and frameworks, scoped access, SOX guardrails, observability, and the capabilities finance needs that claude products do not provide out of the box Define and own the reliability and correctness bar: SLOs on the services other teams call, tests that check key upstream calculations on every change, and daily accuracy and completeness checks from source to books Align on technical design, data contracts and APIs with engineering leaders in Billing, Compute and Infra Drive down the time it takes finance to support a new product, program or compute buildout Minimum qualifications Have led teams that build and run high-volume backend systems where correctness matters, such as ledgers, billing, payments, metering or other systems of record Have built or run event-driven systems with idempotent processing, replay and backfill, and know what it takes to keep them correct in production Have sound judgment on platform boundaries, data contracts and API design Have hired and grown engineers, and set engineering standards for platforms Work well across functions, with upstream engineering teams, finance and auditors, and explain technical trade-offs clearly to non-engineering partners, in writing and in the room Preferred qualifications Have 3+ years of engineering management experience, with 8+ years total in the industry Built developer platforms or paved paths used by other builders Worked with Go and with streaming systems such as Pub/Sub or Kafka Built with LLMs and agents, including MCP Built or run a ledger or sub-ledger, with a working knowledge of double-entry accounting Managed teams through audit and compliance work, such as SOX change management, segregation of duties and audit trails Worked with ERP or financial systems, such as Workday Financials or Oracle Financials The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.