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OKX140 дн назад

Location: EMEA Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand for hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of blockchain to users around the world through leading products including OKX, OKX Wallet, OKLink, and more. About the Role As part of the Institutional Relationship Management team, you will serve as the primary point of contact for our institutional partners. Your mission is to cultivate long-term relationships, drive revenue growth through proactive sales and strategic engagement, and ensure a seamless operational experience for institutional clients. This role sits at the intersection of institutional sales, client relationship management, and product collaboration , acting as a bridge between client needs and internal product capabilities. Performance will be evaluated through a balanced KPI framework focused on growth, new business development, and client service excellence to support sustainable revenue generation and operational quality. What You’ll Be Doing Business Development & Growth Identify and qualify new institutional leads, managing the full sales cycle from initial outreach through to closing and post-sales client success. Coordinate the end-to-end onboarding process for institutional clients, including verification and account activation. Monitor client activity and trading patterns to identify opportunities for upselling and cross-selling. Develop strategic initiatives to expand institutional client relationships and drive trading activity. Product & Relationship Management Serve as the dedicated relationship lead for assigned institutional accounts, resolving day-to-day inquiries and operational issues within defined SLAs. Proactively educate clients on new product launches, platform features, and market developments to support optimal platform usage. Analyze client feedback and operational challenges, identifying meaningful signals that can drive product improvements and commercial outcomes. Develop deep expertise in OKX’s product suite, trading infrastructure, and risk framework to provide informed guidance to institutional clients. Manage dedicated client communication channels (Slack, Telegram, WhatsApp, WeChat) and coordinate with internal teams including Product, API, Legal, and Compliance to deliver solutions and improvements. Advocate internally for initiatives that enhance client experience, increase trading activity, and support long-term client retention. Compliance & Governance Ensure all client engagements strictly adhere to company policies, Terms of Service, and local regulatory requirements. Support due diligence processes including DDQs, partnership agreements, and audit requests in collaboration with Legal and Compliance teams. Maintain high standards of documentation, operational transparency, and regulatory alignment. What We Look For In You Requirements Bachelor’s degree in Business, Finance, Economics, or a related field. 5+ years of experience in institutional sales, relationship management, or business development within crypto, fintech, or financial markets. Strong understanding of digital asset trading products, institutional client workflows, and exchange infrastructure. Proven experience managing institutional or high-value client relationships. Excellent communication and stakeholder management skills. Strong analytical mindset with the ability to identify commercial opportunities from client insights. Ability to work cross-functionally with product, engineering, compliance, and legal teams in a fast-paced environment. Experience working with institutional crypto clients such as funds, market makers, trading firms, or fintech platforms. Nice to Have Familiarity with APIs, trading infrastructure, and liquidity solutions. Background in regulated financial markets or digital asset platforms. Strong understanding of the global crypto ecosystem and institutional market dynamics. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

EMEA

OKX140 дн назад

Application Architect, Java

Sierra140 дн назад

Enterprise Sales Director

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity. - Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations. - Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, address objections, and close deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders. - Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers' needs. Collaborate with our marketing team to implement effective sales campaigns and presentations. - Help define our sales motion: We’re an early team, and your work will directly impact how our GTM function operates and succeeds. - Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product. WHAT YOU'LL BRING - 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts. - Enterprise experience: Experience managing a $1M+ quota and running end-to-end complex deals. - Strong communication skills: Exceptional verbal and written communication abilities. - Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. - Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling. EVEN BETTER... - Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early-stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Whoop140 дн назад

Android Engineer II (Client Platform)

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission. The Client Platform team is responsible for building the foundational mobile and web systems that power WHOOP’s member experience globally. As an Android Engineer II on this team, you will develop shared frameworks, design system components, and internationalization capabilities that enable teams to deliver consistent, high-quality experiences across regions and languages. In this role, you will focus on enabling global product expansion through robust internationalization (i18n), including right-to-left (RTL) support, while helping scale a cohesive and flexible design system. You will collaborate closely with cross-functional partners to ensure the Android app delivers a seamless experience across languages, regions, and device configurations. RESPONSIBILITIES: - Partner with Design to build and evolve a scalable Android design system - Audit and update existing UI to support flexible layouts, dynamic text, and localization requirements - Build and maintain shared Android components, libraries, and platform capabilities - Implement internationalization (i18n) best practices, including RTL layout support and localization workflows - Collaborate with backend and platform teams to integrate translation and localization systems - Improve developer workflows through reusable components, tooling, and documentation - Ensure app performance, stability, and responsiveness across a wide range of devices - Participate in code reviews and contribute to maintaining high engineering standards - Help define best practices for Android platform development at WHOOP QUALIFICATIONS: - 2–4 years of professional Android development experience - Proficiency in Kotlin and Android frameworks (Jetpack, Compose) - Strong understanding of Android UI systems and layout behavior - Experience building reusable components or contributing to a design system - Familiarity with internationalization and localization best practices - Experience integrating REST APIs and backend services - Strong debugging and performance optimization skills - Experience with version control systems like Git BONUS QUALIFICATIONS: - Experience implementing RTL support using Android tools (e.g., start/end attributes, supportsRtl) - Familiarity with accessibility and responsive design on Android - Experience with design systems or shared component libraries - Exposure to design tokens, managing tokens for color modes and multiple themes - Exposure to cross-platform consistency challenges - Experience with localization pipelines or translation tooling Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $125,000-$175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements. Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.

OKX141 дн назад

Senior Data Engineer, Compliance Data Platform

OKX141 дн назад

Staff Data Engineer, Finance Data Platform

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the team The Finance Data Team is responsible for the data infrastructure that powers OKX's compliance, regulatory, and financial reporting operations globally. Our Finance Data domain covers everything from raw transaction ingestion to consolidated group financials — supporting statutory reporting, board-level financials, and audit readiness across 100+ markets. This is a team that treats data correctness as a non-negotiable. We operate at the intersection of engineering rigour, financial domain knowledge, and regulatory accountability. About the role We are looking for a Staff Data Engineer to be the technical anchor for Finance Data at OKX. You will define how Finance data is architected, validated, and delivered, and set the standard for how the team operates in an AI-native way. You will work directly with Finance, Accounting, and Treasury stakeholders to ensure that financial data is complete, reconciled, traceable, and audit-ready. You will also be the domain's primary escalation point and the technical voice of Finance Data within the broader engineering organisation. This role suits someone who has operated as a de facto domain lead before — someone who has built financial data systems that have been reviewed by auditors, regulators and who knows what "good" looks like in a regulated financial data environment. Responsibilities: Domain Architecture & Technical Direction Own the end-to-end Finance data architecture: from ODS ingestion through CDM transformation to reporting mart, with clear data lineage documented at every layer Define and enforce data modelling standards for Finance: period cut-off immutability, multi-entity consolidation logic, revenue recognition alignment, and audit trail completeness Lead the design of scalable pipelines supporting trading data, asset positions, P&L, and cost accounting across multiple legal entities and jurisdictions (SG, EU, US, and others) Make architectural decisions independently and articulate trade-offs clearly to both engineering peers and non-technical Finance stakeholders Financial Reporting & Audit Readiness Partner with Accounting, Finance PMO, and Treasury to deliver datasets for month-end close, statutory reporting, and board-level financials on time and to audit standard Ensure every financial figure is traceable back to the source system with full transformation history — no black boxes Build the data foundation that supports OKX's regulatory reporting obligations and long-term financial reporting maturity Data Quality & Controls Design proactive, self-validating DQC frameworks — reconciliation logic, SLA monitoring, and anomaly detection built into pipelines, not bolted on after incidents Own incident response for Finance-critical pipeline failures; conduct structured post-mortems and drive permanent fixes Define "done" for financial correctness in partnership with Accounting; hold the line on data quality standards even under delivery pressure AI-Native Finance Data Lead the team's adoption of AI-assisted engineering: LLM-assisted development, automated anomaly detection, intelligent reconciliation, AI-generated reporting summaries Evaluate and introduce AI tooling into Finance data workflows with production evidence — not POC demos Set the bar for what an AI-native Finance data team looks like, and bring junior engineers along Technical Leadership & Influence Be the go-to escalation point for Finance data domain questions across the team Mentor and grow engineers working in the Finance domain; translate domain complexity into learnable patterns Represent Finance Data in cross-team architecture discussions, sprint planning, and stakeholder reviews Document domain knowledge that outlasts any individual — data dictionaries, pipeline specs, onboarding guides Requirements: 6+ years in data engineering, with at least 3 years owning a Finance, Accounting, or financial reporting data domain end-to-end Deep understanding of financial data fundamentals: period close and cut-off rules, revenue recognition, multi-entity consolidation, reconciliation, and audit trail requirements Demonstrated experience building data systems that have been reviewed in a statutory audit or regulatory review Strong SQL and Python; proven ability to design and maintain complex production pipelines at scale Experience designing for immutability and lineage — financial data that can be rolled back, re-run, and traced without manual intervention Track record of operating with significant autonomy: defining requirements from ambiguous stakeholder input, not just executing tickets Preferred Qualifications: Experience at a crypto exchange, fintech, or company that has gone through IPO preparation or public company financial reporting Familiarity with regulatory reporting requirements across multiple jurisdictions (MAS SG, SEC, FCA, or equivalent) AI/ LLM tooling applied to data engineering workflows in production — concrete examples required; "exploring" does not count Experience with Spark, Airflow, or equivalent orchestration at scale Prior experience as a de facto domain lead or tech lead without formal people management title Background working with Accounting/Controllership teams as a technical counterpart Perks & Benefits: Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

seQura141 дн назад

Analyst, Structured Finance & Automation

Location: Barcelona, Spain Workplace: hybrid Creating the payment platform shoppers love. Creating the payment platform shoppers love. We are SeQura, a modern, innovative and ambitious fintech company based in sunny Barcelona, born in 2013 with a single goal in mind: To be the preferred payment platform that helps people buy things they love paying in an instant, transparent, flexible and fairway. Today we have more than 4.000 merchants and offer all payment methods; “Pay Now”, “Buy Now Pay Later” or “Divide in 3”. A strong focus to generate a state-of-the-art experience for the consumers has led the company to an NPS rating of 88 by its more than 1 million Shoppers. This year we have an amazing opportunity, we are opening new markets such as Southern Europe and Latin America and that is why We Are Hiring, our high-performance team has almost 200 people. We enjoy working in a healthy culture that pursues a good balance between personal and professional life and encourages us to keep growing. Join our team, improve the world with us, collaborate with people's wellness, it's a challenging journey! Are you looking for an amazing opportunity? Keep reading... The Opportunity We are currently seeking a full-time Analyst, Structured Finance & Automation to join our Corporate Finance team — an early-career role sitting at the intersection of structured finance and AI-driven automation. This is a hands-on, execution-focused position ideal for someone in the first years of their career who is eager to learn the mechanics of structured finance while actively building the automated, AI-powered infrastructure that runs it. Reporting directly to the Head of Corporate Finance, you will own both the analytical rigour of our funding facilities and the automation mandate that is reshaping how we operate them. Day to day, you will support the full execution cycle across SeQura’s funding facilities — transfer of receivables, rebate and concentration-limit monitoring, financial reporting and compliance with facility documents — while actively building the automated workflows that make those processes faster, more reliable and easier to audit. Working closely with senior colleagues, you will contribute to financial modelling for new business lines, help build and review reporting, and validate that every receivable is correctly recognised. What sets this role apart is its AI mandate. We are looking for someone with a genuine eagerness to automate — getting hands-on with tools such as Claude, ChatGPT and other AI platforms to build automated workflows for controls, reconciliation and reporting, with guidance and support from the wider team on the more complex work. This is your place if you are proactive, hands-on, fluent with data, and excited to help build the automated, AI-driven backbone of a fast-growing fintech. If you are early in your career — including in consulting, advisory or audit — and want to move from advising on the numbers to working with them directly, you will feel right at home. What we are looking for • Dynamic and adaptable candidate who thrives in a fast-paced environment and suggests new ideas • Proactive thinker with a natural ability to communicate effectively with colleagues and clients • Openness to change and ability to easily adjust to shifting priorities and new challenges • Strong communicator and skilled listener who responds to the needs of others • Creative problem-solver who continuously looks for ways to improve processes and procedures • Comfortable working in a team environment and collaborates effectively with colleagues from different departments • Critical and analytical thinker who conveys ideas clearly and persuasively • Confident and assertive, yet empathetic and able to build strong relationships with clients and colleagues • Able to manage multiple projects and priorities simultaneously while maintaining high quality and attention to detail • Flexible and adaptable, thriving in an ever-changing business environment Your personal challenge In order to help our financial team to grow, you will be focusing on: Ensure data integrity across the Treasury and Facilities teams — maintaining accurate, complete and aligned data flows as the foundation that supports everything else. Support the operational and analytical execution across all of SeQura's facilities: transfer of receivables, rebate and concentration-limit monitoring, and monthly financial reporting. Help implement a single facility-management software platform — a key priority — making sure every legal agreement is faithfully tied to how the facility function actually operates, so contracts, controls and reporting all run from one source of truth. Ensure every step complies with how each facility is structured in its underlying documents, and validate that all receivables are correctly recognised and reported. Bridge contracts and code: review the facility agreements to extract the key parameters (interest rates, concentration limits, eligibility criteria) and verify that the same logic and values are correctly implemented in the production systems — so what runs in the platform always reflects what was legally agreed. Assist with financial modelling for new types of business, and help prepare recurring and ad-hoc reporting. Help coordinate with the range of stakeholders across the facilities, including lenders and potential equity investors, supporting senior colleagues on these relationships. Build AI-driven automations — using tools such as Claude, ChatGPT and similar platforms — to streamline controls, reconciliation and reporting workflows, learning and growing this skill set with support from the team. Support investor due diligence and help prepare presentations for lenders, equity investors and other counterparties. Collaborate in the preparation and development of investor and corporate-orientated materials, including quarterly earnings releases, investor presentations, Q&A, and other associated materials. Document processes and map workflows as you go — building a strong, traceable record of how the facility function operates to lay the groundwork for solid governance and internal-audit readiness. Cluster and maintain these automations in a central, well-documented repository so they work consistently across the finance function. Performs other responsibilities associated with this position as may be appropriate. Your first 6 months We have a clear ramp-up path designed to set you up for success: • Months 1–2 — Understand the business: get deep into the facilities, the Treasury–Facilities data flows and the underlying facility documents. • Months 3–4 — Generate small automations: identify repetitive controls and reconciliation steps and start automating them with AI tools. • Months 5–6 — Automate reporting and consolidate: build out automated reports, support the rollout of a single facility-management software platform, and cluster all your automations into a working, shared repository across the finance function. Apply with us if you ● A degree in Finance, Economics, Accounting or a related field is welcome, but not required — we care more about how you think and what you can build. ● 1–2 years of experience in finance — or a strong internship track record — with a consulting, transaction advisory or audit background (Big 4 / strategy / advisory) particularly welcome, and a great early-career move for someone switching from consulting into fintech. Experience at another fintech or financial-services company is equally valued. Recent graduates with the right drive are encouraged to apply. ● Proficient in spreadsheets, databases and financial software applications. ● Knowledge of Metabase, Tableau or Power BI will be a plus. ● Exposure to securitisation, structured finance or funding facilities (transfer of receivables, concentration limits, rebates) is highly valued. ● Strong capabilities in attention to detail and the ability to work in a fast-paced environment. ● Good research, quantitative, and analytical skills. ● Strong automation skills — hands-on use of Claude, ChatGPT or any other AI tool to build real workflows, controls and reports, with a genuine drive to push automation further (scripting / Python / SQL a plus). ● Well informed in current financial subjects, accounting, tax laws, money market and business environments. ● Excellent written and verbal communication skills in English. ● Spanish and/or Portuguese would be a plus, given our growth across Southern Europe and Latin America. ● Solid financial-modelling foundations — comfortable building and working in models, with the drive to develop towards owning them. ● A strong instinct for documentation and process mapping — you naturally write things down, map how a workflow runs, and keep a traceable record that supports governance and internal-audit readiness. ● Comfortable reading legal and commercial documents (facility agreements, term sheets) and translating their terms into numbers, controls and code logic. ● Exposure to lender or investor relations — reporting, due-diligence requests and presentation preparation — is a plus. ● High ownership and intellectual rigour, with the integrity to stand behind numbers that lenders, investors and auditors will rely on. Which are the next steps? (async) Profile review Interview with People Team Assessment Interview with future Manager (async) Offer Why choose SeQura? Right now we are going through an amazing moment, we are opening new markets such as Southern Europe and LATAM, and that’s why we are looking for ambitious and passionate people who want to join our healthy culture, made up of a high-performance team of about 400 employees. In SeQura we promote an equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation or any other characteristic. We love to have an inclusive environment, and respect is above all.

Sierra141 дн назад

Enterprise Sales Engineer

Location: Sydney Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU'LL DO - GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions. - Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy. - Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution. WHAT YOU'LL BRING - 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales. - Past experience in demo building, and presenting, and working with customers or clients in the GTM function. - Experience in relationship-building with potential customers, including executives and technical leaders. - Experience in leading the sales process with Enterprise customers. - Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience - Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]." - Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience translating code, technical logic and user requirements to product and engineering requirements. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

VALD141 дн назад

Business Development Manager

Location: Portugal Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experience as a Physical Therapist, a role as a Business Development Manager at VALD could be the change you need! About VALD VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to 10,000 clients in over 100 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies. Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with five offices across four continents. Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. About the VALD Business Development Team The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD. With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business. Is this you? Prior experience working in a clinical or allied health setting, such as a physiotherapist/physical therapist or similar role. Excellent communication and interpersonal skills via various mediums, including team calls, in-person interaction and sales pipeline reporting. Be comfortable with targeting new clients. Willing and able to travel for client meetings and represent VALD at industry conferences and events. Confidence to persuasively demonstrate VALD systems and communicate product and industry knowledge to clients. A self-starter who holds themselves accountable for reaching sales targets. A desire to work with and nurture existing distributor relationships. Prior experience using CRMs and the Microsoft Office 365 suite of products. You speak Portuguese and English (please submit your application in English) It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team. Why VALD? An opportunity to travel the world utilizing your health and performance experience is just the beginning when you join VALD.  Recently named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as: Industry-leading compensation with healthy performance-based incentives. The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. VALD Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds. Background Check Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Figma143 дн назад

Manager, Security Operations

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Security team is growing, and we're looking for a Security Operations Manager to lead the strategy and execution of our security operations program. In this role, you'll build and scale the systems, processes, and tooling that help protect Figma and our community. You'll partner closely with Security Engineering, Platform Security, IT, GRC, and Legal to strengthen our detection and response capabilities, improve operational resilience, and help shape the future of our DART and SOC functions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own Figma's security monitoring and incident response program, from detection engineering through post-incident review and continuous improvement Build and automate security operations workflows, including alert triage, enrichment, investigation, and response actions using SOAR and custom tooling Develop and maintain incident response run books, escalation procedures, and communication plans for security events of varying severity Lead incident response preparedness initiatives, including tabletop exercises, red team engagements, and response capability assessments Improve the effectiveness of our SIEM and SOAR platforms by reducing noise, increasing signal fidelity, and closing detection coverage gaps Build and operationalize threat intelligence capabilities to identify adversary behaviors, prioritize investments, and strengthen detection and response programs Partner with Legal, Privacy, and Communications teams to support breach notification and regulatory response obligations during significant security incidents Drive security operations strategy through vendor management, operational metrics, and cross-functional initiatives spanning IAM, vulnerability management, DLP, and exposure reduction We'd love to hear from you if you have: 7+ years of experience in security operations, incident response, or a related security engineering function Hands-on experience building and automating detection and response workflows using scripting, APIs, or security automation platforms Deep expertise with SIEM and SOAR technologies in a cloud-native or SaaS environment Demonstrated success building, scaling, or significantly improving a detection and response program Experience leading complex security incidents and partnering with Legal, Privacy, and business stakeholders during high-impact events While it's not required, it's an added plus if you also have: Operated in a public company environment with SOX, ISO 27001, SOC 2, or FedRAMP requirements Applied AI risk management frameworks such as NIST AI RMF, OECD AI Principles, or ISO 42001 Utilized AI-powered tools to automate security operations workflows and improve team efficiency At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $204,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Huntress Labs143 дн назад

Security Operations Analyst - West Coast Shift

Location: Remote US What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Security Operations Center Location: Remote, US (West Coast) Compensation Range: $100,000-$125,000 base plus bonus and equity. This role may be eligible for on-call/call-in pay in addition to base pay *The initial training period for this position will be Monday-Friday. Following training, the work schedule is subject to change and may include weekend or a 4x10 shift, depending on business requirements* What You’ll Do: Huntress is looking for a Security Operations Center Analyst to add to our growing team. In this role, you will get to triage, investigate, respond, and remediate a variety of intrusions on a daily basis. You’ll be surrounded by passionate individuals who are mission-driven to help protect companies around the world from cyberattacks and will have daily opportunities to progress your analyst skillset and accelerate your career growth. The Huntress Security Operations Center is an elite team of individuals who wake up every day to combat threat actors. You will have daily opportunities to progress your analysis skills while being at the forefront of what’s happening in the wild. If you’re looking to accelerate your career and skills, this is the team for you! Responsibilities: Triage, investigate, and respond to alerts coming in from the Huntress platform. Perform tactical review of EDR telemetry, log sources, and forensic artifacts to determine the root cause of attacks, where possible, and provide remediations needed to remove the threat. Perform tactical malware analysis as part of investigating and triaging alerts. Investigate suspicious Microsoft M365 activity and provide remediations. Assist in escalations from the Product Support team for threat-related and SOC-relevant questions. Contribute to detection engineering creation and tuning efforts. Contribute to projects focused on driving better outcomes for our analysts and partners Contribute to our collaboratively mentored team (we're all here to make each other better!). What You Bring To The Team: 4+ years of experience in a SOC or Digital Forensics (DFIR) role Demonstrated experience with Windows, Linux, and MacOS as an attack surface Demonstrated experience with basic Threat Actor tools and techniques: (MITRE ATT&CK Framework, PowerShell & Command Prompt Terminals, WMIC, Scheduled Tasks, SCM, Windows Domain and host Enumeration Techniques, Basic Lateral Movement Techniques, Basic Persistence Mechanisms, Basic Defense Evasion Techniques, other offensive/Red Team TTPs) Demonstrated experience with static and dynamic malware analysis concepts Working knowledge of Windows Administration or Enterprise Domain Administration Active Directory, Group Policy, Domain Trusts, etc. Working knowledge of core networking concepts Common ports/protocols, NAT, Public/Private IPs, VLANs, etc. Working knowledge of web technologies and concepts Web servers/applications, OWASP top 10, etc. Effective communication skills, with the ability to explain complex events to less technical audiences, enabling effective cross-functional collaboration within the SOC and across departments Dedicated to prioritizing and addressing customer needs and concerns in all decision-making processes A strong sense of curiosity and a genuine excitement for learning Preferred Qualifications: Previous experience in an MSP/MSSP/MDR role Linux and MacOS investigative experience Experience with scripting languages (such as PowerShell, Python, Bash, PHP, JavaScript, or Ruby) Demonstrated experience on platforms such as HackTheBox, TryHackMe, Blue Team Labs Online, etc. Demonstrated experience with Cloud-based investigations such as M365, Azure, AWS, GCP, etc. Participation in cybersecurity competitions such as Capture the Flags, the Collegiate Cyber Defense Competition, etc. Familiarity with MSP tools such as RMMs What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Sierra143 дн назад

Software Engineer, Product

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Agent Architecture: What primitives do we need to build agents that are steerable and verifiable, but also conversational and empathetic? How do we future-proof this as LLMs evolve? - Retrieval: How do we ground answers in a customer’s knowledge base? How do we use retrieved context conversationally, handling cases where the answer is unclear or needs clarification from the user? - Evals: How do we measure an agent’s quality? How do empower our customers to improve agent quality? - Voice: How do we make our chat agents “just work” over the phone? How do we deliver lifelike conversations at low latency? - Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents) - Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents? - Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle) - Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play? WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Sierra143 дн назад

Software Engineer, Infrastructure

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As a Software Engineer, Infrastructure at Sierra, you will be responsible for designing, building, and maintaining the core systems that make our AI platform possible. You’ll focus on making Sierra’s infrastructure secure, reliable, and scalable, enabling product teams to deliver with speed and confidence. - Ensure the reliability, scalability, and performance of our platform and LLM inference serving as we rapidly grow traffic. - Build and maintain cloud infrastructure using Terraform to ensure scalable, secure, and reproducible environments. - Create and maintain a self-serve infrastructure platform that enables the rest of engineering to deploy and operate services. - Own and evolve CI/CD pipelines and release management, enabling fast, reliable deployments for Sierra’s platform. - Architect and operate distributed systems that leverage distributed databases, retrieval systems, and ML models. - Develop and maintain core data serving abstractions along with authentication and security features (SSO, RBAC, authentication controls). - Navigate and integrate our stack with enterprise customer environments in scalable and maintainable ways. - Enhance observability tooling (metrics, logging, tracing) to provide deep visibility into platform health and performance. - Lead and participate in incident management, improving system resilience through proactive monitoring, root cause analysis, and postmortems. WHAT YOU’LL BRING - Strong software engineering background with 5–7+ years of hands-on development experience in highly technical products. - A strong inclination towards building automation, tooling, and platform, along with designing maintainable systems. - Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred). - Hands-on expertise in CI/CD systems, release management, and container orchestration (e.g., Docker, Kubernetes). - Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry, etc.). - Experience in incident response and operating distributed systems in production. - Degree in Computer Science or related field, or equivalent professional experience EVEN BETTER… - Production experience working with LLMs and machine learning models. - Background in distributed systems, running SaaS services at scale, and agentic architecture. - Familiarity with security and authentication protocols (OAuth, SSO, mTLS). - Previous experience in a fast-paced startup environment or platform/infra-focused team. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

OKX143 дн назад

Affiliate Business Development Manager, CIS

Location: Ukraine (Remote) Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Role We're looking for a proactive CIS Crypto Affiliate BD Manager to expand our affiliate network and drive revenue growth across the CIS region. What You'll Do Identify and attract new affiliates: KOLs, influencers, trading schools, etc. Build and maintain strong partner relationships aligned with business objectives. Analyze affiliate performance data to scale partnerships and inform decisions. Monitor market trends and competitor activity to maintain a competitive edge. Collaborate with the product team to optimize offerings and attract quality users. What We Look For Fluent English and Ukrainian (required) Proven experience in affiliate or BD roles in the crypto industry, preferably in CIS Strong analytical, communication, and negotiation skills Goal-oriented with a track record of exceeding targets Solid understanding of CIS crypto market dynamics and regulations Nice to Have Experience with cross-cultural or cross-timezone teams Previous experience at a crypto exchange Passion for blockchain and crypto payments Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $$$$$$ The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-AZ1 #LI-REMOTE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

ICEYE144 дн назад

Technical Sales Lead

Location: Berlin Workplace: OnSite - Job Title: Technical Sales Lead - Department: Sales - Location: Germany Berlin, with frequent travel - Reports to: CEO, ICEYE Germany - Employment type: Permanent - Working type: On-site - Employment is subject to applicable security screening (incl. SUPO, where required) THE MISSION OF THE TECHNICAL SALES LEAD In this role, you will directly support strategic sales engagements, provide technical leadership in proposals and customer interactions, and enhance our ability to scale through engineering excellence. You’ll work at the intersection of customer needs and ICEYE’s capabilities, helping to craft compelling technical narratives that enable ICEYE to win data & mission contracts in the area of coverage of ICEYE Germany. You will play a pivotal role in crafting high-quality responses to institutional and government tenders across Europe, working closely with ICEYE’s Sales, Product, and Engineering teams. Your background in European public procurement programs gives you the insight needed to align ICEYE’s cutting-edge technology with evolving mission requirements. This role is especially focused on German government space programs and pertinent opportunities in adjacent countries as well as ESA, EU and NATO programs, where public procurement processes and programmatic collaboration are key to long-term success. You will act as a trusted technical advisor, crafting compelling solutions and proposals throughout the tender lifecycle. You contribute to the entire lifecycle of the sales process, from engaging with prospect customers during the BD & pitching phase, organising targeted training sessions for customer and relevant stakeholders and driving an effective bidding process with a 360 remit. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own the technical win on every priority German pursuit. - Customer engagement throughout sales lifecycle - 360 management of bidding phase to ensure a highly effective and winning bid - Tailored technical solutions defined and delivered for large institutional tenders. - High-quality technical content delivered on time, aligned with ICEYE’s offering and customer expectations. - Recognized by Sales and BD as a trusted technical voice, pulled early into ESA/EU engagements. - Sales teams upskilled through technical training and improved collateral. WHAT WE’RE LOOKING FOR Must haves: 1. Bachelor’s or Master’s in Engineering, Aerospace, Physics, or related field. 2. 5+ years of experience in sales engineering, bid management, or pre-sales (ideally in NewSpace/defense). 3. Direct experience delivering proposals into ESA, European Commission, or other institutional procurement programs. 4. Strong understanding of SAR, space systems, EO missions, and mission design. 5. Familiarity with ESA/EU tendering processes and ECSS standards. 6. Ability to translate complex technical requirements into clear, customer-aligned value propositions. 7. Excellent written and verbal communication skills in English. 8. Fluency in written and verbal communication in German. 9. Strong problem-solving mindset, customer focus, and attention to detail. 10. Proactive, accountable, and comfortable operating in fast-paced, cross-functional environments. 11. Collaborative team player, able to build trust across internal and external stakeholders. 12. Willingness to travel 20–30%. APPLICATION PROCESS 1. Intro conversation with Talent Acquisition (30 min) 2. Hiring manager interview with the Managing Director, ICEYE Germany (60 min) 3. Technical case: a take-home mission design / revisit analysis exercise, presented and defended live to a panel including the Intel Lead and a member of the Missions engineering team (90 min) 4. Cross-functional interviews with Product, and a senior ICEYE leader (2 × 45 min) WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

ICEYE144 дн назад

Harness Manufacturing Technician

Location: Espoo Workplace: OnSite ROLE HIGHLIGHTS: - Harness Manufacturing Technician - Location: Espoo, Finland - Department: Spacecraft Hardware - Reports to: R&D Satellite Build & Lab Maintenance Team Lead - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO) WHY THIS ROLE MATTERS: The Harness Manufacturing Technician role is critical to the success of both our ground testing infrastructure and next-generation satellites. By manufacturing high-quality harnesses and evaluating the manufacturability of new cable designs, this role helps ensure reliability, efficiency, and continuous improvement throughout the product development cycle. Cables are the vital interfaces that connect every subsystem, enabling communication, power distribution, and seamless operation across the satellite. As the threads that bring complex systems to life, every harness built contributes directly to mission success. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Harness manufacturing for testing setups or satellites - Evaluate manufacturability of harness designs and provide feedback to designers - Assemble and install wiring harnesses and cable assemblies for satellite systems according to drawings and work instructions. - Handle wires, connectors, shielding, and protective coverings with precision and care. - Prepare and maintain documentation, traveler sheets, and quality records. - Assist in troubleshooting and rework of harness assemblies under supervision. - Perform inspections, continuity checks, and basic electrical tests on harness assemblies. - Train new joiners and colleagues in harness manufacturing - Follow cleanroom and ESD handling procedures. - Apply workmanship and quality standards (especially IPC/WHMA-A-620). WHAT WE’RE LOOKING FOR Must haves: - Bachelor degree - +2 years Hands-on manufacturing experience with electronics assembling and harnesses manufacturing - Experience in soldering - Familiarity with crimping, soldering, wire stripping, lacing, and connector assembly. - Ability to read and interpret assembly drawings, wiring tables, and work instructions. - Basic knowledge of workmanship standards such as IPC/WHMA-A-620 - Fluency in English - A positive attitude and a desire to learn new things Nice to haves: - Previous experience in space, aerospace, or defense harness assembly. - Familiarity with coaxial or shielded cable assembly. - Exposure to harness testing tools (continuity testers, pull test machines). - Experience in Jira Software - IPC/WHMA-A-620 certification (CIS or CIT). APPLICATION PROCESS - Recruiter screening - Hiring manager interview - Practical on-site technical evaluation - Domain manager / Director interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Intercom144 дн назад

Principal Program Manager

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We're looking for a Principal Program Manager to join the Strategic Program Management team in San Francisco. This is a senior individual contributor role where you shape how Fin’s highest-priority objectives get set up for success and delivered. Reporting to Senior Manager, Strategic Program Management, you'll work directly with senior leaders across every org to turn ambiguous, high-stakes company goals into programs that deliver on their goals. You'll also raise the bar for how program management works at Fin, building the systems and practices that make the whole team, and those that work with you, better. What will I be doing? Partner directly with execs and senior leadership to define programs of work that enable Fin to hit its highest priority company objectives Take a holistic view across programs, connecting the dots back to company strategy and surfacing gaps, misalignment, or opportunities to streamline Take ambiguous, high-stakes problems and drive them to clarity - defining the right structure, roles, and decision-making frameworks, often from scratch Drive cross-functional decision-making by identifying the right stakeholders, surfacing the information they need and recommendations Proactively identify program risks and anticipate change before it happens, driving action to course-correct and maintain momentum Set and raise the bar for how program management works at Fin - creating new frameworks, challenging existing processes that aren't working, and feeding learnings back into how the team operates Hold people accountable at every level, from workstream drivers to exec sponsors, ensuring progress and ownership across complex, cross-functional programs Mentor and develop teammates, making the people around you better and faster Evangelize program management across the company - shaping how other teams and orgs think about execution, collaboration, and ways of working What skills do I need? You have 8+ years of experience in program management with a track record of leading large, complex, cross-functional programs in a fast paced AI/SaaS B2B environment with an evolving strategy Proven experience working directly with senior level leadership, you’re comfortable engaging with and influencing senior executives and leadership to get to the right outcome High ownership and agency, with the ability to manage multiple high-profile, high-visibility programs simultaneously in a fast-paced environment A strategic thinker who connects execution to company strategy, spots gaps across programs, and understands how mission, product, and financial plan tie together You are solutions oriented and proactive when it comes to taking action to solve problems and mitigate risks You have strong facilitation and stakeholder management skills with a track record of bringing together senior-level viewpoints and driving alignment You’re an excellent self-starter with a track record of seamless execution on complex programs with minimal guidance You've built and significantly improved program management practices, frameworks, or ways of working at a previous company Excellent communicator who can flex between an exec room and a cross-functional working group, adapting style and depth to the audience Experience mentoring or developing others, whether direct reports or peers - you make the people around you better *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $189,000-$225,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Figma144 дн назад

Voice of the Customer Program Manager

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly Strategically implement AI workflows to build scalable processes that generate and deliver insights faster Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view We'd love to hear from you if you have: Experience building and running a VOC program, as a PM or Manager, with a strong POV on what good looks like A background in a customer-facing function (Support, Success, or Sales – Support preferred) Demonstrated ownership mentality — a track record of identifying problems, driving solutions, and ruthlessly prioritizing when capacity is limited Fluency in AI workflows and demonstrated ability to build lightweight, scalable processes quickly Strong analytical and communication skills, with a demonstrated ability to translate data into compelling customer narratives, influence cross-functional stakeholders, and drive action across a range of audiences While not required, it’s an added plus if you also have: Previous experience with Figma products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Все вакансии в одном месте - страница 102 · Job Hunters

2 352 вакансий по запросу «Subject»Сначала свежие

OKX140 дн назад

Institutional Sales Manager

EMEA

OKX140 дн назад

Application Architect, Java

Sierra140 дн назад

Enterprise Sales Director

Whoop140 дн назад

Android Engineer II (Client Platform)

OKX141 дн назад

Senior Data Engineer, Compliance Data Platform

OKX141 дн назад

Staff Data Engineer, Finance Data Platform

seQura141 дн назад

Analyst, Structured Finance & Automation

Sierra141 дн назад

Enterprise Sales Engineer

VALD141 дн назад

Business Development Manager

Figma143 дн назад

Manager, Security Operations

Huntress Labs143 дн назад

Security Operations Analyst - West Coast Shift

Sierra143 дн назад

Software Engineer, Product

Sierra143 дн назад

Software Engineer, Infrastructure

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO As a Software Engineer, Infrastructure at Sierra, you will be responsible for designing, building, and maintaining the core systems that make our AI platform possible. You’ll focus on making Sierra’s infrastructure secure, reliable, and scalable, enabling product teams to deliver with speed and confidence. - Ensure the reliability, scalability, and performance of our platform and LLM inference serving as we rapidly grow traffic. - Build and maintain cloud infrastructure using Terraform to ensure scalable, secure, and reproducible environments. - Create and maintain a self-serve infrastructure platform that enables the rest of engineering to deploy and operate services. - Own and evolve CI/CD pipelines and release management, enabling fast, reliable deployments for Sierra’s platform. - Architect and operate distributed systems that leverage distributed databases, retrieval systems, and ML models. - Develop and maintain core data serving abstractions along with authentication and security features (SSO, RBAC, authentication controls). - Navigate and integrate our stack with enterprise customer environments in scalable and maintainable ways. - Enhance observability tooling (metrics, logging, tracing) to provide deep visibility into platform health and performance. - Lead and participate in incident management, improving system resilience through proactive monitoring, root cause analysis, and postmortems. WHAT YOU’LL BRING - Strong software engineering background with 5–7+ years of hands-on development experience in highly technical products. - A strong inclination towards building automation, tooling, and platform, along with designing maintainable systems. - Proven experience with cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform preferred). - Hands-on expertise in CI/CD systems, release management, and container orchestration (e.g., Docker, Kubernetes). - Experience with observability tools (Prometheus, Grafana, Datadog, OpenTelemetry, etc.). - Experience in incident response and operating distributed systems in production. - Degree in Computer Science or related field, or equivalent professional experience EVEN BETTER… - Production experience working with LLMs and machine learning models. - Background in distributed systems, running SaaS services at scale, and agentic architecture. - Familiarity with security and authentication protocols (OAuth, SSO, mTLS). - Previous experience in a fast-paced startup environment or platform/infra-focused team. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

OKX143 дн назад

Affiliate Business Development Manager, CIS

ICEYE144 дн назад

Technical Sales Lead

ICEYE144 дн назад

Harness Manufacturing Technician

Intercom144 дн назад

Principal Program Manager

Figma144 дн назад

Voice of the Customer Program Manager

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly Strategically implement AI workflows to build scalable processes that generate and deliver insights faster Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view We'd love to hear from you if you have: Experience building and running a VOC program, as a PM or Manager, with a strong POV on what good looks like A background in a customer-facing function (Support, Success, or Sales – Support preferred) Demonstrated ownership mentality — a track record of identifying problems, driving solutions, and ruthlessly prioritizing when capacity is limited Fluency in AI workflows and demonstrated ability to build lightweight, scalable processes quickly Strong analytical and communication skills, with a demonstrated ability to translate data into compelling customer narratives, influence cross-functional stakeholders, and drive action across a range of audiences While not required, it’s an added plus if you also have: Previous experience with Figma products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

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