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Location: Korea Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for senior software engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. WHAT YOU’LL DO Customer-Facing Technical Impact - Work closely with enterprise customers to translate high-value, ambiguous business problems into well-framed agentic problems with clear success criteria and evaluation methodologies. - Provide technical leadership across the full development and evaluation lifecycle, including post-deployment iteration, for agentic workflows. - Travel up to 20–40% to work on-site with customers and partners Agent Design, Build and Production launches - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools and data sources with enterprise-grade reliability and performance. - Balance rapid iteration with enterprise requirements, evolving prototypes into stable, reusable solutions. - Define and apply evaluation and quality standards to measure success, failures, and regressions; Debug real-world agent behavior and systematically improve prompts, workflows, tools, and guardrails. - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution Team Mentorship & Organizational Impact - Mentor engineers across distributed teams. - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization. - Contribute to shared frameworks and patterns that enable consistent delivery across customers. REQUIRED SKILLS & EXPERIENCE Technical Foundations - Demonstrated ability to build, ship, and operate production-grade software systems. - Substantial hands-on experience designing, building, evaluating, and fine-tuning LLM-based agents in real-world applications. - Deep familiarity with modern LLM ecosystems, including models (e.g., GPT, Claude, Gemini), vector databases, RAG architectures, agent/orchestration frameworks, prompt engineering, tool use, multi-step agent workflows (e.g., ReAct), and robust failure handling. - Strong proficiency in Python and/or JavaScript/TypeScript. Experience and Leadership - Experience working directly with customers or stakeholders to design and deliver LLM-powered agentic solutions aligned with real business needs. - Proven technical leadership at the team level, including guiding architecture, implementation, and delivery of complex AI systems. ADDITIONAL REQUIREMENTS - Strong written and verbal communication skills. - Fluency in English and Korean language. IT’S A BONUS IF YOU HAVE: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Sydney ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About The Job: Technical Lead, Applied AI   Mistral AI is seeking a Technical Lead, Applied AI to drive the technical strategy, execution, and delivery of complex AI solutions for our enterprise customers. In this role, you will lead a project teams of Applied AI Engineers, ensuring the successful deployment of Mistral AI products and the development of high-impact, scalable AI use cases.   You will act as the primary technical point of contact for our most strategic customers, guiding them through the entire lifecycle—from pre-sales to post-implementation—while collaborating closely with research, product, and engineering teams to shape the future of our offerings.   As a Technical Lead, you will bridge the gap between cutting-edge AI research and real-world enterprise applications, ensuring our solutions are robust, scalable, and aligned with both customer needs and Mistral’s technological vision.   What you will do   - Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions. - Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries. - Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders. - Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives. - Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment. - Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.   About you - You hold a PhD or Master’s degree in AI, Machine Learning, Computer Science, or a related field. - You have 7/8+ years of experience in AI/ML, with at least 2+ years in a technical leadership role (e.g., Tech Lead, Engineering Manager, or Solutions Architect) focused on AI products or enterprise solutions. - You have a proven track record of leading teams to deliver complex AI projects, from prototyping to production, in industries such as tech, finance, healthcare, or industrial automation. - You possess deep expertise in fine-tuning LLMs, advanced RAG, agentic systems, and deploying NLP applications at scale. - You are proficient in Python, PyTorch, and modern AI frameworks (e.g., LangChain, Hugging Face). Experience with cloud platforms (AWS, GCP, Azure) and MLOps tools is a plus. - You have strong software engineering skills, including API design, backend/full-stack development, and system architecture. - You excel in technical communication, with the ability to articulate complex concepts to both technical and non-technical audiences, including executives and engineers. - You thrive in fast-paced, collaborative environments and are passionate about mentoring and growing technical talent.   Ideally, you have: - Contributed to open-source projects, particularly in the LLM or AI space. - Experience in customer-facing roles (e.g., Solutions Architect, Customer Engineer, or Technical Product Manager) with a focus on enterprise AI adoption. - A track record of driving technical strategy and influencing product direction based on customer needs and market opportunities.   Why join us? You’ll have the opportunity to shape the future of AI adoption in enterprises, work with a world-class team, and contribute to open-source projects that impact millions. If you’re excited about leading technical innovation and solving real-world challenges with AI, we’d love to hear from you!   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Lisbon, Portugal Workplace: none David Kennedy Recruitment is working with a global technology and services company, operating in over 70 countries and helping well-known brands improve their businesses through technology and integrated solutions, that is seeking to onboard an Operations Manager to join their team in Lisbon. The successful candidate will lead the on-site operations floor day to day, making sure performance goals are met across all teams and that client expectations for quality, efficiency and customer journey improvement are delivered. The company is looking for a hands-on leader with a strong BPO background who owns the floor. Position: Operations Manager Location: Lisbon, Portugal Work model: On-site Employment type: Full-time DUTIES AND RESPONSIBILITIES: Lead the operations floor, managing managers, supervisors and their teams, with accountability for the performance and results of multiple units Select, train, develop and manage the performance of direct reports, planning and assigning work in line with company policies and legal requirements Hold regular one-on-ones with direct reports to review performance and provide ongoing coaching Analyse and maintain client Service Level Agreements, implement improvement plans where needed and ensure compliance with active contracts Own client relationships, keeping communication open, understanding expectations and monitoring satisfaction Host regular Business Reviews, presenting service and Operational Efficiency Reports, and lead weekly meetings with functional leaders on site operations and upcoming needs Work with Training, HR, Quality, WFM and Talent Acquisition to build action plans that solve issues and drive continuous improvement Contribute to programme profitability (revenue, margins, billing, seat utilisation and retention), with training and support to grow towards full P&L ownership Partner with Business Development on growth opportunities and support site visits from potential clients REQUIREMENTS: Fluent in both Spanish and English at C1 level Several years of BPO / contact centre operations management experience, preferably with background in managing travel business 2–4 years of progressive management experience leading supervisors and team leaders Strong floor leadership: visible, hands-on and able to drive performance across multiple teams Experienced coach and mentor, able to build action plans that maximise performance and give effective feedback Ability to analyse and improve work processes and lead change in a fast-paced environment Able to work well under pressure, follow through to completion and maintain a professional demeanour Excellent written and verbal communication skills, confident presenting to clients and internal stakeholders Willing to work a flexible schedule Based in Lisbon and legally authorised to work in Portugal OFFER: Competitive base salary depending on experience Annual bonus Meal allowance of €7.63 per working day Health insurance from day one Central location in Lisbon Full paid onboarding on the company and the programme you will lead Leadership and career development programmes

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Technical Writer to write and edit enterprise documentation that empowers our customers to use Fivetran and understand how our data warehouse, database, and data lake products work. You’ll collaborate with engineers, product managers, support engineers, and other technical writers. You join a friendly team of technical writers distributed among our international offices. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Documentation-as-code tools, including Markdown, Git, GitHub, and CI/CD workflows Data platforms such as Snowflake, Databricks, and BigQuery Cloud storage services such as Amazon S3, ADLS, and GCS Collaboration and project management tools such as Jira and Slack What You’ll Do Create and maintain clear, accurate product documentation and release notes that help customers succeed. Review and refine customer-facing content, including error messages and UI text. Use a docs-as-code approach to co-author documentation with engineers, product managers, and contributors across the company. Improve existing documentation by ensuring technical accuracy, clarity, and consistency. Collaborate with a global writing team to define and evolve documentation standards, style, and terminology. Partner with engineers, SMEs, and cross-functional teams to deliver best-in-class technical documentation. Contribute to style guides, templates, and other shared resources that raise the bar for all company content. Act as a writing resource for other teams, helping improve content quality across the organization. Skills We’re Looking For Extensive expertise in data warehouse and data lake documentation: 8+ years of experience documenting data warehouses, databases, data lakes, and cloud applications for a US-centric audience. Deep technical knowledge: Experience with complex data lake and data warehouse technologies, cloud platforms (AWS, Azure, GCP), data pipelines (ETL/ELT), and replication techniques. Scripting, automation, and AI proficiency: Skilled at leveraging scripting, automation, and AI tools to streamline documentation workflows and enhance technical content delivery. Exceptional communication skills : Proven ability to craft clear, concise, and accurate documentation; strong technical editing abilities; impeccable grammar; and consistent application of style guides. Documentation leadership: Expertise in content planning, creation, and review processes, with a track record of implementing best practices that elevate documentation quality. Project management and organizational skills: Experience leading documentation projects, mentoring writers, managing competing priorities, and adapting to change while delivering high-quality results. Collaboration and customer focus: Strong history of working with engineers, writers, and globally distributed teams, translating customer needs into improved documentation that drives customer success. Bonus Skills​ Experience working at technology companies with globally distributed technical writing teams documenting enterprise-grade products or services. Understanding of the nuances of complex documentation lifecycles and experience working in an Agile environment. Experience working in a docs-as-code environment, GitHub, Markdown, CLI, and HTML. Understanding of cloud object storage, metadata catalogs such as AWS Glue and Unity Catalog, and open table formats such as Apache Iceberg and Delta Lake. Experience documenting configuration and deployment workflows for containerization and orchestration platforms such as Docker, Podman, and Kubernetes. # LI-HYBRID #LI-DB1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Senior Software Engineer (Full Stack) - Merchants Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale. We partner with some of the largest grocery retailers in the world, as well as a large number of small independent grocers. The Team: MX Intelligence builds the tools DoorDash, Deliveroo and Wolt use to find, sign and onboard restaurants and merchants. That covers identifying and matching prospective merchants through to the CRM, quoting and contracting tools sales teams use to bring them onto the platform. We're replacing a Salesforce-based stack with one first-party platform shared across all three brands. We’re looking for a Senior Software Engineer - Full Stack to join our London team. In this role you'll work across the stack, from the backend services and integrations that handle merchant discovery, matching and onboarding to the web tools sales and operations teams use to quote and sign merchants. You'll own features end to end, partner closely with Product and Design, and lead technical planning as we move core sales workflows off Salesforce and onto our own platform Get to know our Engineering team — what drives us, how we work, and what you can expect. What You’ll Be Doing This role is based in our London office with a hybrid setup, typically 3 days in the office. Here’s what your day-to-day might look like: Drive technical execution by designing, building, and scaling backend services and frontend components that handle high-traffic workloads (20krpm and above). Lead architectural improvements and code reviews, ensuring the efficiency, visibility, and operational health of your team's systems. Partner with cross-functional disciplines (PMs, Experience Designers) to plan projects, foresee dependencies, and mitigate technical risks. Break down complex problems into deliverable choices, influencing the roadmap and technical direction within your team. Support the growth of others by mentoring colleagues and taking an active role in our engineering hiring process to build high-performing teams. What You’ll Need to Thrive Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: Significant experience building web-based applications in a modern stack; we use Go, Ruby, Python, and Scala, and we’re looking for someone keen to work across them. Proven ability to design and operate web architecture at scale , specifically with systems handling significant request volumes. Demonstrated ownership of relational databases (PostgreSQL, MySQL) and experience with "NoSQL" backends such as Redis, DynamoDB, or Elasticsearch. A commitment to software craft , with a pride in writing readable, well-designed, and thoroughly tested code. Strong collaborative leadership skills , with a track record of guiding implementation choices and supporting the personal growth of teammates. Why Join Us? At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our Engineering Interview Guide here to help you feel confident at each stage. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: ES - Barcelona, Spain Scopely is looking for a Director of Product Performance to serve and elevate our new casual game, Monopoly GO!, in Barcelona on a hybrid basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. What You Will Do The Director of Product, Performance will lead a diverse team of performance product managers, economy designers, and analysts . Your mission will be to drive performant and innovative Live Operations, monetization strategy, and long-term roadmap execution , ensuring engaging, innovative experiences for players. This role involves working across many cross-functional teams to optimize in-game events, content, and sales while setting and achieving weekly and monthly KPI and revenue goals . Lead the scheduling and execution of Monopoly GO’s calendar of live events, offers, and content updates to enhance player experience, keep the game fresh and engaging, and drive revenue growth . Build, mentor, and lead a cross-functional team of performance product managers, economy designers, and analysts . Collaborate with senior leadership to define the vision, culture, and processes that make Scopely an industry leader in mobile F2P gaming. Shape the long-term roadmap by aligning product needs, organizational goals, and strategic objectives. Forecast weekly and monthly KPI targets and develop strategies to achieve or surpass them. Monitor and analyze key metrics and user feedback in real-time to identify trends, optimize the game economy, and address any concerns. Use quantitative insights (Analytics team), qualitative feedback (Community, CS), and competitive analysis to continually refine and improve the player experience. What We’re Looking For Proven experience defining monetization strategies for casual F2P games. Hands-on experience with live operations for mobile F2P games. Strong background in forecasting and delivering on revenue and key performance metrics for live games. Experience leading cross-functional teams in a dynamic, fast-paced environment. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: US - United States Scopely is looking for a Director of Product Performance to serve and elevate our new casual game, Monopoly GO!, in the US (East Coast) on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. What You Will Do The Director of Product, Performance will lead a diverse team of performance product managers, economy designers, and analysts . Your mission will be to drive performant and innovative Live Operations, monetization strategy, and long-term roadmap execution , ensuring engaging, innovative experiences for players. This role involves working across many cross-functional teams to optimize in-game events, content, and sales while setting and achieving weekly and monthly KPI and revenue goals . Lead the scheduling and execution of Monopoly GO’s calendar of live events, offers, and content updates to enhance player experience, keep the game fresh and engaging, and drive revenue growth . Build, mentor, and lead a cross-functional team of performance product managers, economy designers, and analysts . Collaborate with senior leadership to define the vision, culture, and processes that make Scopely an industry leader in mobile F2P gaming. Shape the long-term roadmap by aligning product needs, organizational goals, and strategic objectives. Forecast weekly and monthly KPI targets and develop strategies to achieve or surpass them. Monitor and analyze key metrics and user feedback in real-time to identify trends, optimize the game economy, and address any concerns. Use quantitative insights (Analytics team), qualitative feedback (Community, CS), and competitive analysis to continually refine and improve the player experience. What We’re Looking For Proven experience defining monetization strategies for casual F2P games. Hands-on experience with live operations for mobile F2P games. Strong background in forecasting and delivering on revenue and key performance metrics for live games. Experience leading cross-functional teams in a dynamic, fast-paced environment. For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience. CA, CO, NJ, NY, and WA Annual Salary Range $186,000 — $291,000 USD About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

Location: Tunis, Tunisia Workplace: hybrid About Yassir:   Yassir is the leading super app in the Maghreb region, set on changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia, with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. We're helping usher the continent into a digital economy era, not just by serving people, but by building a marketplace that brings people what they need while infusing social values. About the Role Yassir's marketplace runs on decisions made millions of times a day: which driver gets which trip, what a ride should cost, when an order will arrive, which transaction looks fraudulent, who qualifies for credit. We are looking for a Product Manager who owns the machine learning systems behind those decisions and is accountable for their measurable impact on the business. This is a product role for ML-heavy, data-intensive products. You will lead discovery from data rather than from opinion, frame business problems as problems a model can actually solve, define what success means both offline and in production, and prove impact through well-designed experiments. You will work closely with data scientists, ML engineers and data engineers, and with product and operations partners across ride-hailing, delivery and financial services. What This Role Is (and Isn't) This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit. Responsibilities Data-led discovery: Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog. Problem framing: Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do. Metrics and success criteria: Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it. Experimentation and causal inference: Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible. ML product lifecycle: Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended. Roadmap and trade-offs: Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services. Stakeholder alignment and visibility: Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives. Leadership and culture: Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you. Requirements 4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations). Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it. Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference. Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance. A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong. Experience working with distributed or remote teams across multiple markets. Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus. BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.

About Agoda: Agoda is part of Booking Holdings with a diverse team of over 7,000 people from 90 countries. The company focuses on connecting people to travel destinations and experiences worldwide, leveraging data and technology. Team and Technology: Join a team passionate about front-end development, building cutting-edge web applications using Typescript, React, and Redux. The Opportunity: As a Front-End Engineering Manager, you will lead a team building scalable, high-performance web applications at a global scale. You will collaborate closely with product managers, designers, data scientists, and cross-functional engineering teams. Responsibilities: — Lead a team of engineers to build scalable, reliable, and user-friendly web applications and product experiences. — Drive development of front-end and full-stack solutions across core product areas. — Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful user experiences. — Shape architecture in areas such as state management, SSR, micro-frontends, and API integration. — Ensure new features are performant, maintainable, observable, and production-ready. — Guide design of interfaces and workflows that enhance product usability and reliability. — Improve application quality through best engineering practices including code reviews, testing, experimentation, and continuous delivery. — Support integration with backend services via REST, GraphQL, WebSockets, and other interfaces. — Drive technical decisions on performance, reliability, monitoring, and maintainability in production. — Mentor engineers and grow team capabilities in modern web engineering and product development practices. Requirements: — Strong experience leading teams building large-scale web applications with React, Angular, or Vue. — Solid hands-on expertise in JavaScript / TypeScript and front-end development. — Strong knowledge of web performance optimization, scalability, and frontend best practices. — Experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets. — Proven technical and people leadership with mentoring and coaching skills. — Effective collaboration with product, design, and engineering stakeholders. — Contribution to architectural decisions including SSR, micro-frontends, and state management. — Strong understanding of CI/CD, automated testing, and deployment for web applications. — Clear communication skills and ability to thrive in a fast-paced, collaborative environment. Preferred Qualifications: — Exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. — Familiarity with Agile development methodologies. — Experience with mobile web, cross-platform frameworks, or cloud platforms. — Experience with analytics, A/B testing, and SEO for large-scale web products. — Experience building customer-facing products in high-traffic or global-scale environments. Location and Work Format: Hybrid work in Bangkok, Thailand, with relocation support.

Location: Munich Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Harvey scales its post-sales function across EMEA, we are hiring a Legal Engineer Manager - Product Specialist to lead and grow the Product Specialist team in Munich. This role was created to provide senior leadership and strategic direction to a team of Product Specialists who support existing customers in maximising their use of the Harvey platform. Harvey’s Legal Engineer - Product Specialists are experienced lawyers from top-tier firms who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows - driving adoption, increasing utilisation, and supporting long-term expansion and renewal. Legal Engineer - Product Specialists collaborate closely with Harvey’s Customer Success Managers to drive all facets of the post-sales strategy. They develop consultative relationships with law firm partners, associates, innovation teams, and in-house counsel, serving as trusted advisors on how Harvey’s AI solutions can enhance legal effectiveness and efficiency. Legal Engineer - Product Specialists draw on their legal training and practice experience to ask thoughtful questions, uncover adoption barriers, and develop tailored strategies that build credibility with customers. They partner with Customer Success Managers to communicate Harvey’s value through a mix of large group sessions, small workshops, and one-on-one conversations. WHAT YOU'LL DO - Lead and develop a team of Legal Engineers - Product Specialists in the DACH region, providing coaching, performance management, and career development support. - Own the post-implementation customer relationship from a legal engineering perspective, ensuring law firm and in-house clients are effectively onboarded, trained, and supported on an ongoing basis - Act as the senior escalation point for complex or strategic customer engagements, bringing deep product and legal expertise - Partner with Account Management and Sales to identify expansion opportunities, support renewals, and contribute to retention strategy - Collaborate with the Product team to surface customer feedback, advocate for platform improvements, and keep the team informed of new features and roadmap developments - Define and iterate on team processes, playbooks, and frameworks to build a scalable and high-performing function WHAT YOU HAVE - Qualified lawyer with 7+ PQE, with experience in a law firm or in-house legal environment - Prior experience managing or mentoring a team, with a track record of developing talent and driving performance - Deep familiarity with legal technology and AI tools, with an ability to quickly develop and demonstrate platform expertise - Strong commercial instincts and the ability to engage credibly with senior stakeholders at law firms and in-house legal teams - Excellent communication and presentation skills, with experience running training, workshops, or client-facing product sessions - Comfort operating in a fast-paced, high-growth environment with a pragmatic, solutions-oriented approach DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-LM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Malta The Design function for the Gaming vertical ( including Games of Chance, Poker , and Gamification ) for product design direction and ownership of gaming-specific visual content governance. The Wow As the Head of Product Design, you will form part of the senior leadership team in the product organization , being responsible for the Gaming Design function . Your goal will be to enable and support the Gaming product teams in creating products and experiences that will delight our customers, with the authority to set design standards and solutions for others to follow. Moreover, you will be expected to be a key contributor on key Gaming product initiatives and inspire the rest of the organization in building great products and experiences. You will also hold ownership for the governance of gaming-specific visual content quality, including where execution is carried out by other teams. Although this is a management role, you will still be expected to be a hands-on member of the team. A taster of what you will be involved with: Lead, mentor and inspire your team, fostering a culture of high performance, collaboration and innovation. Lead the design team for a product domain, taking overall accountability for their performance and the quality of their work. Develop a deep understanding of our customers, internal users, and products, both within yourself and within the team. Ensure the structure of your team is well-defined and optimized for its purpose. Organize and oversee the work of the team in alignment with the product roadmap and goals. Provide recommendations and support to foster, grow and retain UX talent across the organization. Work closely with Research, Insights, and Data to make evidence-based design decisions. Own the implementation of the area’s UX/UI, maintaining excellence and consistency across the products and content. Own and govern products-specific imagery and content quality, defining review and approval processes, so that assets produced by other teams (e.g. game studio materials, suppliers, marketing) meet brand and product standards before release. Collaborate closely with the Branding team to ensure content aligns with the product strategy. Be responsible for the information architecture of our products. Own design for the Backoffice tools built to help maintain and operate our product offering. Work closely with Product Management to enable and influence the products’ development roadmaps. Take an active role on complex and strategic initiatives, providing expert guidance and support from a product design perspective. Define and champion user centric design strategies and best practices across the Gaming organization. Drive new thinking in the organization and stay well informed on the latest user experience and gaming trends. Develop a strong understanding of user journeys and customer experience throughout the product organization. Map, research and analyze user journeys to oversee the user experience for the product domain and drive iterative improvements. Continuously review the live product to identify areas for improvement and any deviations from the expected experience. Build effective working relationships across the organization, serving as a main point of contact and subject matter expert for product design. Collaborate closely across all product development areas to ensure UX/UI, common elements of the experience, and visual assets remain consistent across platforms. Collaborate frequently and closely with design leads working with other product domains to share best practices, drive cross-product initiatives, and ensure consistency in user interface design and user journeys. Collaborate closely with the Central design team on design system matters, ensuring area's UI patterns and components stay aligned with central design system, standards and principles. Stay open and fluent in modern technologies — such as but not exclusive to Generative AI, Machine Learning and workflow automation — and identify where they can be applied to improve product design, content production and backoffice capability. Assist and support the senior product leaders (Heads, Directors, and/or equivalent) in any matters that may arise from time to time. Contribute to product direction through active involvement in evolving and executing the product strategy and vision. What we are looking for Highly experienced in product design (5+ years) for web products serving desktop and mobile devices, covering both responsive and adaptive design. A portfolio that showcases your design work, thought process, and problem-solving skills. Experience working with industry standard software such as Figma (preferred), Sketch and/or Adobe XD to produce, test, explore and share design solutions. Experience in leading and building a high performing design team. Validated expertise in usability, analytics, user testing, information architecture, user journey mapping / optimisation, content strategy, and prototyping. Experience working with a design system or pattern design library. A relevant academic degree or qualifications would be considered a plus What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Position Overview: The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence. Key Responsibilities: — Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams. — Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture. — Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs. — Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth. — Assess team capabilities and optimize skills to reduce burden on internal teams. — Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates. — Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery. — Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues. — Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems. — Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams. — Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends. — Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues. — Design internal escalation flows with visibility into bottlenecks and aging issues. — Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation. — Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences. Qualifications and Experience: — 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments. — 5+ years leading multi-tier global support organizations at Director or Senior Director level. — Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners. — Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling. — Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics. — Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients. — Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred. Benefits & Perks: — Competitive salaries, bonus plan (for eligible roles), and equity plan. — Modern Health for financial, mental, and physical wellness. — 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices). — Unlimited vacation and flexible hours. — Comprehensive medical benefits for employees and their families. — Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement. — Bottomless snacks & beverages at certain office locations. — Daily GrubHub stipend for lunch if coming into the office (US Offices). Equal Opportunity Employment: Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics. Privacy & Data Protection: Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy. To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 WHO WE ARE You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR. Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the product team that builds the AI agents answering our 1M+ members' questions about their health insurance - reimbursements, coverage, claims, account changes and more - instantly and without waiting for a human. Our AI agents already fully resolve more than 50% of members' questions. Your mission is to push that number further, increase the quality of answers and the trust members place in them, and make our agents work with the other AI agents at Alan, such as Mo our health companion. Concretely, you will: - Design and ship LLM-powered agents that understand a member's request, reason over their contract, claims and history, and take real actions on their behalf - building the tools, retrieval and context pipelines that give them the right information at the right moment - Make our agents interoperate with other AI agents across Alan, such as Mo: handing off conversations, sharing context and calling each other's capabilities, so members get one seamless experience - Bring automated resolution to new channels, starting with AI phone support: real-time voice conversations with the same quality bar as written ones - Own evaluation: build datasets, automated evals and quality monitoring so we know an agent is right before members see it - Measure and improve resolution rate, answer quality and member satisfaction in production, iterating fast on prompts, models and architecture - Work hand in hand with care experts and product to identify the next topics the AI can fully resolve ⚡ WHY THIS ROLE IS SPECIAL - Direct Impact: Every point of automated resolution means members get help instantly, when they need it the most - and directly drives Alan's scaling, growth and profitability. - Applied AI at scale: You won't build demos. You'll ship AI agents that handle hundreds of thousands of real conversations per month in a regulated, high-stakes domain, where accuracy truly matters. - Frontier problems: Agentic workflows, tool use, evaluation, safety and guardrails, cost and latency trade-offs - you'll tackle the hardest open questions in production LLM systems. - Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access. 🔍 WHAT WE'RE LOOKING FOR Technical Requirements: - 5+ years building scalable software systems - Strong backend experience (Python is a plus) - Hands-on experience building products with LLMs (agents, tool calling, RAG, prompt engineering, evaluation) - ideally shipped to production - An evaluation mindset: you know how to measure whether an AI system is actually good, and how to make it better What we value: - You love turning complex problems into elegant solutions - You care about the "why" behind what you build, not just the "how" - You stay on top of a fast-moving AI landscape and are pragmatic about what really works - Humble and still willing to grow (no matter your seniority) Mission Alignment: - Healthcare technology excites you - You understand that insurance isn't just about money - it's about access to care But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 ! 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium or Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life! 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

Location: Philippines Workplace: Hybrid About the job Salmon – Who We Are and What We Do Salmon is a fast-growing consumer FinTech group, founded in July 2022 with the vision of creating the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines to be our first market and are now a licensed bank and consumer-lending group. Salmon was founded by three Co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20bn. Salmon has built a highly qualified and global team of finance and technology professionals and is backed by world-class investors, which include International Finance Corporation (a member of the World Bank Group), Lunate (an investment management vehicle affiliated to the sovereign wealth fund of Abu Dhabi), and other prominent Fintech investors. We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing high quality access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together. Responsibilities - Create strategies and partnership models to develop profitable commercial relationships with retailers - through distribution channels, networks and individual retailers - Build a portfolio of retailers across a variety of categories to develop long-term and strategic business relationships. - Negotiate commercial terms, contracts and agreements that create sustainable, long-term value for the Company, retailers and consumers. - Be accountable for retailer activity and engagement throughout the retailer's onboarding journey. - Establish a proactive account management strategy to drive growth and retention by analyzing product performance, identifying cross-sell/up-sell opportunities and implementing best practices, marketing programs and other solutions to meet retailer needs and Company's strategic objectives. - Provide sales data, dashboards and reports to retailers to show the value add to their business. - Hire, train, manage and mentor a team of sales/distribution staff. - Serve as a catalyst for change and continuous improvement of product enhancements, new solutions and go-to market strategies based on transaction data analysis, first-hand experience, competitor understanding and other insights. - Work closely with the Key Accounts Management team/function, which is separate from the Point-of-Sale Networks team/function. - Collaborate cross-functionality with marketing, compliance, risk, data / analysis, product and technology, finance, legal and operations and other teams as appropriate to achieve desired business results. Requirements - A minimum of five (5) years of experience in sales leadership roles, preferably within a B2C environment - At least one (1) to two (2) years of managerial experience - Experience in fintech, POS/BNPL, or retail industries is an advantage - Demonstrated ability to work effectively in a fast-paced, multitasking environment - Proficiency in English at B2 level or higher - Must be based in Benguet, Cagayan, Ilocos Region, La Union, Pangasinan, Nueva Vizcaya, Tarlac, Batangas, Makati-Taguig, Quezon City, Rizal, Parañaque, Valenzuela, Pampanga, Ilocos Sur, Bohol, and Cebu.

Location: Bengaluru, India We are seeking a highly experienced QE Domain Lead with a strong background in QA leadership and demonstrated success progressing from a QE Lead role into a QE Manager role. This client facing position requires a holistic and business oriented approach to QA, strong stakeholder management across delivery, product, and engineering, and a practical mindset for embedding AI assisted testing practices into day to day quality engineering. You will be the primary QE contact for an assigned domain, collaborating closely with the client's QE Director and Senior QE Manager, and owning release readiness and quality sign off across all domain releases. The role carries a dual scope, domain level coordination layered on top of team lead responsibilities, managed through deliberate delegation. This role offers direct influence over quality outcomes across a technology domain, a close partnership with senior client leadership, and the opportunity to shape how AI assisted testing practices are adopted at scale. This position is intended for Hyderabad based candidates who are available to work from the office. Our client, a globally recognized leader in investment management education and certification, operates a scaled Quality Engineering function across multiple technology domains. With an AI native testing platform, automation first practices, and a structured weekly release cadence, the client is embedding quality as a continuous practice, not a final checkpoint. The QE Domain Lead sits at the center of this model, connecting project level execution to organizational quality strategy and ensuring that status, risks, and resource needs are visible before they become issues. Serve as the primary QE contact for the domain across delivery, product, and engineering. Own release readiness and quality sign-off for all domain releases, including coordinating multi-team verification across staging and production environments. Coordinate with QE Leads and Senior QEs to stay aligned on active work, risks, and dependencies. Ensure adequate QE coverage and skill sets across projects in the domain. Define risk-based testing approaches and quality gates across multiple concurrent domain projects. Own domain-level quality metrics and drive improvement when targets are not met. Provide regular domain status reporting and represent the domain in QE leadership forums. Estimate QE capacity needs for new projects and initiatives in the domain. Coordinate cross-domain impact assessments when work spans multiple domains. Proactively identify and escalate resource gaps, timeline risks, and quality issues. Represent QE in delivery and product forums within the domain. Collaborate with the domain delivery lead to ensure QE and delivery remain aligned. Drive active adoption of AI-assisted testing tools and practices within the domain team. Mentor QE Leads and Senior QEs, building team capability through deliberate delegation. Proven career progression from QE Lead to QE Manager. Extensive experience in enterprise environments with complex, cross-team delivery structures. Experience engaging delivery, product, and engineering stakeholders in a business context. Excellent communication skills, capable of translating technical topics into business language. Solid understanding of modern QA practices, automation, and AI trends in testing. Working knowledge of Playwright and TypeScript, sufficient to assess automation coverage quality, evaluate automation health, and support informed resourcing decisions. Experience working within CI/CD delivery pipelines, applying Agile practices (Scrum, SAFe, or equivalent), and defining risk-based testing approaches across concurrent projects. Proven experience owning quality metrics, status reporting, and improvement planning across multiple teams. Experience coordinating QE delivery across multiple vendor or supplier teams within a single domain or program. Proven ability to mentor and develop QA engineers and build a culture of quality ownership. Familiarity with test case management and quality reporting platforms such as TestRail, LambdaTest, or equivalent. Familiarity with large enterprise systems such as ERP, e commerce, and cloud platforms. Experience with AI assisted testing tools in a QE context.

Location: Bengaluru, India We are looking for a Tech Lead PHP with strong Drupal and Acquia experience to lead backend development, guide technical decisions, and support the design, build, maintenance, and optimization of enterprise Drupal applications. This role combines hands-on backend engineering with technical leadership. The ideal candidate should be able to drive implementation, support architecture discussions, mentor engineers, and collaborate closely with stakeholders to ensure scalable, secure, and maintainable solutions. This position is intended for Hyderabad-based candidates who are available to work from the office. Lead Drupal backend development for enterprise digital applications Design custom modules, services, plugins, hooks, events, and API integrations Define technical approaches for business logic, content workflows, and data structures Guide engineers through code reviews, technical discussions, and production troubleshooting Support integrations with external systems, APIs, and enterprise data sources Troubleshoot backend, configuration, data, caching, and platform issues Collaborate with frontend engineers to support rendering needs and resolve cross stack issues Optimize application performance, scalability, and reliability Support configuration management, deployment readiness, and environment consistency Contribute to engineering standards, reusable patterns, mentoring, and technical documentation Strong experience as a Backend Engineer or Tech Lead with hands-on Drupal development expertise At least 6 years of professional software or web application development experience At least 3 years of Drupal backend development experience Strong knowledge of PHP and Drupal architecture, including entities, fields, forms, routing, dependency injection, and configuration management Experience with Drupal 10 or Drupal 11 Familiarity with Drush, Composer, Docker, or DDEV Experience mentoring engineers or leading backend technical initiatives Experience building custom Drupal modules, services, plugins, hooks, and event-driven logic Experience working with Views, Blocks, custom content structures, workflows, and API integrations Working knowledge of Drupal caching, including render cache, cache tags, cache contexts, and invalidation Ability to analyze frontend impact and collaborate effectively with frontend engineers Strong Git workflow habits and familiarity with modern development tooling Ability to troubleshoot complex application issues methodically Experience with Acquia Cloud Platform Experience with enterprise search solution integrations such as Coveo Experience with enterprise scale or multi-site Drupal platforms Experience with performance tuning, security hardening, or DevOps collaboration Familiarity with automated testing frameworks and CI/CD pipelines

Location: Amsterdam, Netherlands; Madrid, Spain; Milan, Italy; Bracknell, United Kingdom; Belgrade, Serbia; Warsaw, Poland At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Sr. Project Manager (Sr. PM) to join our A-team (hybrid*/remote). As a Sr. PM at Allucent, you are responsible for the overall coordination and management of clinical trials from start up through to final delivery. The trials are mainly in Oncology, Neuroscience or Immunology and Infectious Diseases. Experience in Cell and Gene Therapy is a plus. This position directs the technical and operational aspects of clinical projects - all with the sense of urgency expected of Allucent customers. In this role your key tasks will include: Leads the project team, ensuring the project is delivered according to planned scope and timelines in accordance with the contract Creates and executes project management plans required for project delivery and in accordance with established processes Ensures quality and adherence to the relevant policies, SOPs, and working instructions, GCP and regulatory guidelines. Establishes clear communication lines and escalation pathways, communicates with project stakeholders Provides input on study related documents such as the study protocol, CRF, Medical Review/Monitoring plan, and Clinical Study Report Establishes requirements for and ensures project specific training plan for team activities Leads internal and external meetings, with internal and sponsor teams, including Kick Off Meetings (KOM) and Investigator Meetings based on project scope Provides support for vendor identification, qualification and selection and manage vendors Manages vendors and vendor relationships as required for project delivery Ensures effective and efficient resource utilization across projects and programs Produces, maintains and circulates project progress and status reports Manages the study budget, including monthly invoicing. Establishes project risk management plan with input from client and functional stakeholders and oversees adherence and updates throughout the project lifecycle Proactively recognizes and addresses any changes in scope Negotiates and influences internal and external team members in a professional manner and with successful outcomes Effectively solves problems with projects teams by applying strategic thinking and conflict resolution skills Ensures the Trial Master File is kept up to date and inspection ready Serves as the primary point of communication between the sponsor and project team Leads by example and encourages team members to develop strong solutions for clinical trial delivery Responsible for oversight of project team delivery and communication with functional managers, including performance feedback Requirements To be successful you will possess: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 5 years of relevant work experience Minimum 5 years of experience in drug development and/or clinical research, with at least 3 years of clinical trial project management experience Preference for candidates with CRA experience Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). Excellent written and verbal communication, planning, critical thinking and organizational skills, including command of English language Representative, outgoing and client focused Ability to work effectively in a fast-paced challenging environment with a growing company Proficiency with various applications including, but not limited to, Microsoft Word, Excel, and PowerPoint required Strong presentation skills Fosters learning and the advancement and development of others Dependable and able to take action to quickly to address urgent needs Proactive and solution oriented Willingly takes ownership and drives positive, collaborative results with the project team Exercises good judgement with defined procedures and policies to determine appropriate action Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/office* working depending on location Leadership and mentoring opportunities Participation in our Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via ADP and internal platforms Disclaimers: *Our office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-AdT #LI-remote #LI-hybrid

Location: Dubai, United Arab Emirates The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned. The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population. Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority. What You’ll Do ✅ Set the Standard Own and maintain the Experience Manager Competency Standard Assess all 27 EMs against it; re-assess every 6 months Publish the live Capability Matrix and population-level gap analysis ✅ Develop & Coach Turn assessment results into signed, tracked development plans Design and deliver the EM technical curriculum & certification Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors Verify application on-site — self-reported completion is not accepted ✅ Onboard for Readiness Own the full orientation & technical onboarding journey for all new hires Assess at Day 30 and Day 90; no unsupervised assignments until certified Target: median time to CORE certification ≤ 60 days ✅ Clarify Performance Own the EM KPI framework & monthly Performance Scorecard Reconcile data across Masterplan, SnagReport, Finance & Mollak Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action ✅ Raise Standards Continuously Build and maintain the EM Standards Library (SOPs, playbooks, checklists) Update within 15 working days of any regulatory change Fix the process before training the person Requirements Essential Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related) 6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance Proven track record raising others’ performance to measurable standards — with before/after evidence Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting Advanced Excel; Masterplan, SnagReport, Mollak portal experience Fluent written & spoken English — Arabic is an advantage Preferred RERA/DREI or accredited OA management qualification Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire) Core Competencies Expert in OA Governance & Service Charge Management Expert in Community Operations & Provider Management Expert in Technical Training, Coaching & Facilitation Expert in Persuasion & Influencing — your success depends entirely on this Solid in Assessment, Data Analysis & Process Improvement