Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a .NET Application/Solutions Architect to lead the architecture, design, and modernization of the illustration related applications. This role serves as a key member of the Core Architecture Team, partnering closely with Product, Engineering, and Implementation teams across the United States and Jaipur to drive cloud modernization, support client delivery, establish architectural standards, and provide technical leadership across strategic platform initiatives. The architect will play a critical role in advancing the transition of legacy systems to scalable Azure-based microservices while ensuring the reliability, performance, and long-term supportability of the various applications ecosystems.
Responsibilities
Lead architecture strategy, design reviews, and implementation guidance for several applications in the illustration area of the company.
Define and govern solution architecture standards, technical roadmaps, and engineering best practices across the Illustration platform.
Partner with product management, engineering leadership, and implementation teams to translate business objectives into scalable technical solutions.
Champion AI-first development across the engineering org using Copilot, Claude, Cursor and other tools
Drive and build agentic customer facing applications providing real-time recommendations, decision support, and interactive help, using Azure Foundry, Open AI and other agentic development platforms. You are familiar with orchestration, RAG, retrieval grounding, MCP server design, etc.
Drive modernization initiatives focused on Azure cloud adoption, microservices architecture, API design, and platform scalability.
Lead migration planning and technical design for customers transitioning from legacy and on-premises deployments to our latest version of our application and cloud architecture.
Provide architectural leadership and technical oversight to multiple scrum teams, including design reviews, story refinement, and code quality guidance.
Establish and maintain integration architecture between illustration applications and other applications to improve maintainability, reliability, and operational efficiency.
Participate in production support rotations and provide timely resolution of production issues impacting customers.
Create architecture artifacts, technical standards, reference implementations, and proof-of-concept solutions to support strategic initiatives.
Qualifications
7+ years of experience in software engineering, application architecture, or solution architecture roles
Bachelor's degree in computer science, software engineering, or a related technical discipline
Deep expertise in designing and delivering enterprise-scale applications using Microsoft.NET technologies
Strong experience architecting cloud-native solutions within Microsoft Azure environments
Demonstrated experience building and modernizing distributed systems using microservices, APIs, and event-driven architectures
Strong understanding of software design patterns, architecture frameworks, and engineering best practices
Experience guiding multiple engineering teams through complex technical initiatives and architectural decisions
Proven ability to develop technical roadmaps and lead large-scale modernization efforts
Experience participating in production support and incident management processes
Expertise in DevOps, CI/CD pipelines, automated testing, and cloud delivery practices
Strong communication and stakeholder management skills with the ability to influence technical and business leaders
Experience working in Agile software development environments and supporting Scrum teams
Previous experience with illustration, annuity, wealth management, insurance, or financial services platforms
Experience supporting customer-facing enterprise SaaS products
Azure certifications or demonstrated expertise in Azure architecture and cloud engineering
Experience leading geographically distributed engineering organizations
Benefits
The base salary range for this role is $110,000 to $130,000 USD, or $100,000 to $120,000 CAD. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
MetaMask is looking for a Senior Manager Application Security to lead application security strategy, secure development, vulnerability management, and a senior security team.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Ecosystem Operations Manager at GitLab, you'll own the technology, processes, and operational infrastructure behind our channel, distribution, original equipment manufacturer (OEM), global systems integrator (GSI), and managed service provider (MSP) partnerships. You'll shape how our partners go to market, serving as the primary process owner for deal registration, partner programs, partner quote-to-cash, and partner attribution. You'll combine operational strategy with hands-on execution, using artificial intelligence (AI) to automate workflows and help ecosystem operations scale.
What you'll do
Design and govern end-to-end partner processes, including deal and referral registration, service attach, two-tier distribution, rules of engagement, and quote-to-cash. Partner with Deal Desk and Billing on resale, distribution, OEM, GSI, and MSP transaction workflows, and resolve complex registration, quoting, and billing escalations.
Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale (NFR) licenses, rebates, and incentives, including eligibility tracking, approval routing, and payments.
Own and administer the partner technology ecosystem, including Impartner partner relationship management (PRM), Salesforce customer relationship management (CRM) partner objects, deal registration, and partner portals. Maintain system health and data integrity, and co-manage vendor roadmaps, renewals, and service-level accountability.
Partner with Revenue Technologies and Systems to maintain integrations across partner platforms, Salesforce, enterprise resource planning (ERP), quoting, billing, and financial systems, including partner attribution and compensation data flows. Lead prioritization and user acceptance testing (UAT) for implementations, migrations, and platform enhancements with IT and Enterprise Applications.
Own the ecosystem data model and work toward one standard partner attribution record across the customer lifecycle. Serve as a resource for Ecosystem Sales, partners, and internal teams on attribution, territory, and compensation-impacting data, and maintain reporting and dashboards as a single source of truth for partner pipeline, registration activity, and program performance.
Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance, covering opportunity corrections, partner splits, territory review, and reconciliation.
Identify, build, and deploy AI agents to automate workflows such as deal registration routing, NFR provisioning, partner data quality checks, and reporting. Evaluate processes for opportunities to reduce manual effort, improve consistency, and shorten cycle times.
Maintain the authoritative ecosystem process map, runbooks, and training materials. Support tool configuration, testing, and end-user training. Own channel price files and partner quoting for product launches and stock keeping unit (SKU) changes. Coordinate improvements with operational peers, IT, Finance, Product, and Legal through GitLab Work Items.
What you'll bring
Experience in business-to-business software-as-a-service channel or partner operations, with direct ownership of ecosystem workflows and the ability to work independently in a remote environment.
Hands-on experience with Impartner or an equivalent PRM platform, including deal registration and partner portal administration.
Strong working knowledge of Salesforce CRM, including partner objects, opportunity management, Flow, validation rules, reports, and dashboards.
Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement, partner discounting, and partner quote-to-cash, plus an understanding of OEM, GSI, and MSP transaction structures and operational requirements.
Direct experience operating partner programs, including tiering, certification compliance, rebates, and incentives, with responsibility for execution and compliance.
Experience designing and documenting complex operational processes for distributed teams, translating business needs into detailed system requirements and configuration, and leading user acceptance testing through release.
Hands-on experience using AI tools and building agents to automate operational workflows, from evaluating opportunities to delivering working solutions.
Experience resolving ambiguous operational escalations across systems, teams, and partner relationships, and aligning Deal Desk, IT, Finance, Compensation, Legal, and Sales around operational changes.
About the team
Our Ecosystem Operations team works closely with Systems, Revenue Technologies, Deal Desk, Ecosystem Programs, Enablement, Finance, Compensation, and Legal. We enable consistent execution across Ecosystem Operations Specialists and cross-functional partners. You'll also partner with the Senior Hyperscaler Operations Manager, who owns Amazon Web Services and Google Cloud operations, on shared systems, the ecosystem data model, and month-end close.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for European Portuguese (pt-PT). You’ll translate software UI text and online marketing content from English into clear, natural European Portuguese that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Portuguese-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Portuguese translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural European Portuguese for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Portuguese translator to share work and maintain continuity when you are unavailable.What you'll need to be successful
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into European Portuguese.
- Demonstrated professional experience translating online marketing content into European Portuguese.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of European Portuguese (pt-PT) and strong comprehension of English source content, demonstrated through relevant professional work; Brazilian Portuguese is not the target variant for this role.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Italian (IT). You’ll translate software UI text and online marketing content from English into clear, natural Italian that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Italian-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Italian translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Italian for the intended audience.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Italian translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Italian.
- Demonstrated professional experience translating online marketing content into Italian.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of Italian and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Anywhere
Workplace: Remote
ABOUT US
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments, all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We work with talented people from around the globe who bring fresh perspectives, take ownership of their work, and make a meaningful impact on what we're building. We move quickly, hold ourselves to high standards, and value thoughtful, proactive collaboration. Our team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned.
As a contractor at Circle, you'll have the opportunity to contribute to meaningful projects, collaborate with talented people, and help shape a product used by digital businesses around the world.
ABOUT THE ROLE
Circle is looking for two long-term freelance translators for Spanish, with the precise regional variant European Spanish (es-ES). You’ll translate software UI text and online marketing content from English into clear, natural Spanish that reflects local language and cultural conventions. Your work will help Circle deliver a consistent, culturally relevant product and customer experience for Spanish-speaking audiences. After onboarding, you’ll work autonomously and asynchronously with Circle and the other Spanish translator, sharing work based on availability and coordinating coverage when needed. This is a remote independent-contractor engagement with limited meetings and regular Slack collaboration.
WHAT YOU'LL BE DOING
- Translate English software UI text delivered as keys, preserving meaning, clarity, tone, variables, and formatting requirements.
- Translate online marketing content into persuasive, natural Spanish for the intended audience and confirmed regional variant.
- Apply Circle’s translation guidelines, glossary, and style guide consistently across all assigned work.
- Use Circle-approved key-based translation tools and other approved systems, including any approved AI tools.
- Review and resolve quality-assurance issues identified during linguistic review.
- Communicate your availability, typical turnaround time, and delivery risks asynchronously in Slack.
- Coordinate with Circle and the other Spanish translator to share work and maintain continuity when you are unavailable.
WHAT YOU’LL NEED TO BE SUCCESSFUL
- Demonstrated professional experience translating software user-interface text into Spanish.
- Demonstrated professional experience translating online marketing content into Spanish.
- Professional experience working in key-based translation or localization tools rather than only document-based translation workflows.
- Native-level command of the confirmed Spanish variant and strong comprehension of English source content, demonstrated through relevant professional work.
- Ability to work independently, follow detailed language guidance, and make sound judgment calls when source context is incomplete.
- Willingness to participate in a review loop by investigating, reporting, and correcting quality-assurance issues.
- Exceptional written and verbal communication skills in English (CEFR C2 or equivalent https://englishonline.britishcouncil.org/free-english-level-test-cefr-2/), as most collaboration at Circle happens asynchronously.
BONUS POINTS
- Familiarity with online communities, creator-economy products, or software used by creators.
- Experience localizing content for a SaaS, membership, community, or other digital product.
Location: Paris, Remote
Workplace: remote
Our Product team comprises Group Product Managers and Product Managers. Within a Product Squad, the Product Manager works with a Product Designer and 4 to 6 Software Engineers on an ambitious roadmap. Product Managers are committed to maintaining our lead in Collaborative Learning.
To secure the delivery of our new features and solutions, we are recruiting a Product Manager who will own the functional and technical scope of the squads. They will identify problems, define solutions and manage delivery. They make sure their roadmap is aligned with the Product vision.
Within 1 month, you will:
Become a Trello expert through our onboarding process
Understand our product offering through training
Meet the global team through virtual coffee meets and happy hour
Within 3 months, you will:
Write features specifications and user stories
Manage the roadmap and product backlog of your squad
Ensure timely and effective delivery of new features
Attend customer discoveries and adapt solutions consequently
Within 6 months, you will:
Become a subject matter expert for any topic related to the product backlog, the roadmap and the user stories in your squad
Partner with other key stakeholders like other Product Managers, the Engineering Manager, Product Designers
Get your solutions challenged by internal and external stakeholders
Be accountable for your squad's performance against target KPIs
Be accountable for your squad's quarterly OKRs
The Skill Set:
Driving product vision into delivered products and solutions
Experience managing a Product Backlog (prioritizing and negotiating, clarifying requirements, defining MVPs, developing roadmaps)
Proven impact working in a startup, scale up or consulting firm
Demonstrated ability to work with engineering and Product Management teams to discuss technical concepts, make tradeoffs to remove roadblocks, and evaluate new ideas
Experience in managing complex problems involving multiple technical and business stakeholders
Team spirit and good communications skills, including the ability to communicate solutions effectively to technical and non-technical audiences
Leadership and conflict resolution skills necessary
Fluent English (US/UK) / B2 level or equivalent (FR)
Enthusiasm for our working environment explained here:
https://bit.ly/Convexity360L
What we offer:
Compensation:
Package includes base salary, a variable component and equity 📈
Benefits/Perks
: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
Balance:
Flexible hours, full remote work possible anywhere in France 🏠
Diversity, Equity, and Inclusion
: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
Corporate Social Responsibility
: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
Culture:
A framework that will help you make an impact - envision our way of working and our Convexity Culture:
https://bit.ly/Convexity360L
& find out more about the teams, product and processes
https://bit.ly/42H1ggC
🚀👩🏻💻
Interview Process:
Phone Screen with our Talent Acquisition Manager
Discovery Meeting with the Live Group Product Manager
Case study with our Chief Product Officer and a Product Manager
Clarification meeting with a Group Product Manager and the Lead Software Engineer
Interview with our Chief Executive Officer
Offer!
Who We Are
360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.
360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.
Learning Includes Everyone.
In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role
We're looking for an Engineer to lead the design and development of Vercel's Financial Data Platform, the foundational system that powers revenue reporting, consumption-based billing, financial forecasting, and compliance across the business. This is a unique opportunity to architect the data infrastructure that Finance, Accounting, and Revenue Operations depend on to close the books accurately, forecast revenue with confidence, and scale with the business.
Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for Vercel's financial data ecosystem, partner closely with Finance, Accounting, and Revenue leadership to translate business and compliance requirements into scalable systems, and build reliable, auditable pipelines using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake.
You'll lead from the front, writing production-grade code, setting the bar for data accuracy and governance in a domain where correctness isn't optional, and mentoring a team of engineers as the function grows. If you're excited by the challenge of building financial-grade data systems that the business trusts for reporting, forecasting, and audit, we'd love to hear from you.
What You Will Do
Design and implement a data platform that supports revenue recognition, consumption-based billing, and financial reporting across batch and real-time workloads, leveraging Kafka and streaming technologies to power real-time usage and billing pipelines feeding revenue and consumption forecasts.
Work directly with FP&A, Accounting, and RevOps to understand reporting requirements, close-cycle timelines, and forecasting needs, translating them into technical architecture and ensuring data availability and accuracy align with financial reporting deadlines, audit cycles, and board-level reporting needs.
Define and maintain guidelines for financial data ingestion, transformation, and storage, with a focus on auditability, lineage, and data integrity, while overseeing data modeling, ETL, and warehousing (ClickHouse, Tinybird, Snowflake) to support low-latency analytics and reliable historical reporting.
Develop end-to-end solutions across the finance data stack, setting the example for engineering excellence in a high-accountability domain, and mentor engineers on both technical craft and the added rigor required when data feeds directly into financial statements.
Partner with Security, Compliance, Legal, and Internal Audit to ensure financial data pipelines meet SOX, SOC 2, and other regulatory requirements, and champion high availability, fault tolerance, and auditability through comprehensive monitoring, alerting, and incident response.
Drive architectural decisions and roadmap planning that balance efficiency, scalability, and the strict correctness requirements of financial systems, and evaluate build-vs-buy tradeoffs across financial and billing tooling (e.g., ERP, billing, and revenue platforms).
Build the data infrastructure that translates raw usage into revenue, supporting the forecasting models Finance and GTM rely on for target-setting and reporting, and collaborate with data science and FP&A teams on forecasting, incrementality analysis, and revenue modeling at scale.
Act as a key decision-maker for evaluating and selecting data architectures and technologies critical to Vercel's financial operations, and establish a multi-phase roadmap for finance data platform maturity aligned with company growth and audit readiness.
About You
8+ years of experience in data engineering, analytics engineering, or a closely related field, with a track record of owning production data pipelines end-to-end.
Proven track record designing and operating large-scale data infrastructures in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks.
Prior experience building data pipelines that feed financial reporting, revenue recognition, billing, or consumption-based pricing models, with familiarity with financial/ERP systems (e.g., NetSuite, Workday) or billing platforms considered a strong plus.
Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services.
Strong background in data governance, security, and compliance, including direct experience supporting audit, SOX, or SOC 2 requirements, and a rigorous approach to data lineage and accuracy.
Outstanding communication and collaboration skills, with the ability to translate financial and accounting requirements into technical architecture and influence both technical and non-technical stakeholders, including Finance and Audit leadership.
A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices in high-accountability data environments.
Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus.
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $264,000 - $396,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: European Union
Workplace: Remote
Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.
We are seeking a highly skilled Manual QA Engineer to join our Game Client squad with a robust understanding of QA theory and agile methodologies. The ideal candidate will have a background in iGaming or general game development, and will be responsible for ensuring the highest quality of our products.
What will you be doing?:
- Develop and execute comprehensive test plans, test cases, and test scripts;
- Perform manual, functional, regression, mobile, and cross-browser testing to ensure a seamless user experience;
- Document and track software defects, collaborating closely with developers to resolve issues;
- Execute testing in a client/server architecture environment;
- Maintain and improve established workflows and procedures within agile teams;
- Integrate and utilize continuous integration (CI) tools such as Jenkins and GitHub Actions to streamline the testing process;
- Collaborate closely with cross-functional team members (including mathematicians, sound producers, artists, designers, and animators) to identify, troubleshoot, and resolve issues.
Required Skills and Experience:
- 4+ years of experience in manual testing;
- Strong knowledge of QA theory and agile methodologies;
- Experience in iGaming development or game development in general;
- Proficient in manual, functional, and regression testing methodologies;
- Proven experience with mobile and cross-browser testing;
- Excellent analytical skills with attention to detail and a strong overall vision;
- Practical experience in writing detailed test documentation;
- Familiarity with testing client/server architectures;
- Experience working with tools like BrowserStack or similar services;
- Hands-on experience with automation testing frameworks (e.g., Selenium, Playwright, Jest, Pytest);
- Basic proficiency in Python and/or JavaScript;
- Experience testing APIs using tools such as Postman or similar;
- Experience with Zephyr and/or TestRail.
Would be beneficial to know:
- Familiarity with observability systems like DataDog and Grafana;
- Experience working with Databases, including SQL, NoSQL, and analytical databases.
What you get in return:
- Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews;
- Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system;
- Flexible Schedule: We offer a flexible work schedule to accommodate your needs;
- Remote Work Option: Choose to work remotely, providing greater flexibility and comfort;
- Medical Insurance: Receive comprehensive medical insurance for both you and a significant other;
- Financial Support for Life Events: We provide financial support during special life events;
- Unlimited Paid Vacation: Enjoy unlimited paid vacation leave;
- Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary;
- Professional Development: Get reimbursement for professional development courses and training.
If the job description rings a bell - take action and apply!
Looking forward to welcoming you to the iGaming world!
Ambitious goals request a quick ability to maneuver through changes in the world. Playson is all about that.
Join us today! 🙌
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Provisioning helps organizations of all sizes deploy and manage 1Password through scalable provisioning and organization-management experiences. We build the workflows that help admins onboard people, manage access, and support long-term adoption, with a focus on reliable, secure, and intuitive experiences. As an intern on the team, you’ll work on frontend web experiences in React and TypeScript alongside engineers, product managers, and designers. Our current roadmap includes improving activation, invitation and provisioning-pipeline visibility, error recovery, and other Admin Console workflows.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Contribute to frontend features in the 1Password Admin Console using React, TypeScript, CSS, and established design-system patterns.
- Partner with engineers, product managers, and designers to turn customer and admin needs into simple, accessible experiences.
- Write maintainable code, tests, and documentation, and participate in code reviews, debugging, and quality improvements.
- Learn the Provisioning domain and help improve workflows such as onboarding, invitations, user-status visibility, and provisioning error handling.
- Work with the team to investigate problems, communicate progress, and deliver incremental improvements safely.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
- Technical foundations: Working knowledge of React and familiarity with TypeScript and CSS fundamentals.
- Web development foundations: Comfort with HTML, browser behavior, accessibility, Git, and learning established patterns in an existing codebase.
- Project experience: Experience building a small web project through coursework, an internship, personal work, or open source contributions.
Bonus points for:
- Experience with React and TypeScript beyond coursework, including a personal, school, or open source project.
- Familiarity with design systems or component libraries, and with Figma or a similar design tool.
- Exposure to frontend testing tools such as Jest, Testing Library, Playwright, or Cypress.
- Understanding of API integration, asynchronous JavaScript, or backend concepts.
- Interest in security, identity, access management, or building tools for administrators.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Ukraine; Moldova; Albania; Kazakhstan; Montenegro; European Union; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
At Ruby Labs, we are looking for a Senior Desktop Engineer to own and drive a new cross-platform desktop product from first commit to production.
This is a high-ownership role with an unusually deep systems component. The application is not a wrapped web app: it captures system and microphone audio in real time, renders an always-on-top overlay across the user's workspace, registers global shortcuts, and integrates with the operating system at a level that requires native code on both macOS and Windows.
Our architecture is Electron for the application and UI layer, with native modules and helper processes in Swift and C++ where the platform requires it. You will own that boundary, deciding what belongs in TypeScript, what belongs in native code, and making the two halves behave as one reliable product.
You will also own everything that happens after the build: code signing, notarization, entitlements, permission onboarding, auto-update, and crash reporting. On this product, those are not an afterthought; they are a significant share of the engineering work, and getting them wrong is what stops users from ever running the app.
You will operate as the senior technical voice for desktop within your team, setting the engineering standard for the platform.
KEY RESPONSIBILITIES
DESKTOP APPLICATION & ENGINEERING QUALITY
- Own the Electron architecture end to end — main, renderer and helper processes, IPC design, context isolation, process lifecycle — and deliver major features within agreed timelines.
- Build transparent, frameless, always-on-top overlay windows that behave correctly across full-screen spaces, multiple displays and mixed-DPI setups, alongside global shortcuts, tray presence and low-latency UI under continuous background load.
- Design a clean platform abstraction in TypeScript so the macOS and Windows implementations stay isolated and independently testable, and write idiomatic Swift and C++ in the native layer.
- Keep the product reliable: defensive handling of unstable platform APIs, tests and code reviews, performance, memory and battery budgets, and remediation of security-review and penetration-test findings within agreed severity SLAs.
NATIVE PLATFORM INTEGRATION
- Build and maintain the native layer: Node addons (N-API / node-addon-api) and out-of-process helpers in Swift and C++.
- Implement real-time system audio capture — Core Audio process taps and ScreenCaptureKit on macOS, WASAPI loopback on Windows — including device change handling, format negotiation and graceful recovery from driver-level failures.
- Integrate with the Accessibility API (AXUIElement) on macOS and UI Automation on Windows to read application context reliably.
- Own the IPC protocol and lifecycle between Electron and the native helpers, and keep the application working as Apple and Microsoft change their platforms.
DISTRIBUTION, PERMISSIONS & RELEASE RELIABILITY
- Own code signing and notarization on macOS — hardened runtime, entitlements, nested binary signing, provisioning profiles — and Authenticode signing, SmartScreen reputation and antivirus false positives on Windows.
- Design the permission onboarding flow — microphone, system audio, screen recording, accessibility — so that grant rates stay high and failure states are recoverable.
- Build and maintain the release pipeline: CI matrix builds, signing from CI with HSM-backed certificates, auto-update, staged rollout and rollback.
- Own crash reporting and production telemetry for the desktop client, and act on what it tells you.
QUALIFICATIONS
- 6+ years of software engineering experience, including production-grade TypeScript/Node.js.
- 3+ years building and shipping Electron applications to real end users, not internal tools or proofs of concept.
- Hands-on native macOS development in Swift and/or Objective-C, with AppKit and at least one system-level framework such as Core Audio, AVFoundation, ScreenCaptureKit, or the Accessibility API.
- Practical experience writing native Node addons (N-API / node-addon-api) or bundling and communicating with out-of-process native helpers.
- Demonstrated experience with macOS code signing, notarization, entitlements, and the TCC permission model — you have debugged a rejected notarization and know how to read the log.
- Working knowledge of the Windows desktop platform: Win32 APIs, Authenticode signing, and the practical realities of SmartScreen and antivirus reputation.
- Strong grasp of multi-process architecture, IPC, and debugging issues that only reproduce on a user's machine.
NICE TO HAVE
- Real-time audio pipelines — buffering, resampling, mixing multiple sources, or streaming to speech-to-text services.
- Signing from CI with hardware-backed certificates (Azure Key Vault, DigiCert KeyLocker, or similar), and antivirus whitelisting or SmartScreen reputation building for a new product.
- Auto-update infrastructure such as Squirrel, electron-updater or Sparkle, including staged rollouts.
- Crash reporting and symbolication for native code (Crashpad, Sentry, or similar).
- Prior experience shipping a consumer desktop product at meaningful scale.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (40 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Threat Operations is part of 1Password’s Security organization, bringing together Cyber Threat Intelligence, Detection Engineering, and Security Incident Response. Together we study how threat actors operate, turn that into high-quality detections, and respond quickly when something goes wrong. Interns work across all three teams, with time and focus shaped by your interests and our needs, so you see how intelligence becomes real defense. We care about turning intelligence into action, and we value blameless learning and psychological safety.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Analyze incoming threat intelligence, assess its credibility and relevance to 1Password, and run IOC sweeps across our environment.
- Own pieces of work across the threat management lifecycle, turning intel into recommendations for detection, incident response, and vulnerability management.
- Join the alert triage rotation and learn how signal quality, enrichment, and response fit together.
- Develop and test detection rules and response agents, and contribute to our detection-as-code and response-as-code platforms.
- Build orchestration workflows to automate triage, enrichment, and response, using AI tools to help design and build them.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Familiarity with Git and managing infrastructure or detections as code, including Terraform.
- Scripting or programming experience, such as Python or Go, and comfort working with APIs.
- Exposure to SIEM and SOAR tools, logs, or writing detection rules and queries, through coursework, labs, or projects.
- Experience using AI tools to build or automate workflows, with a healthy skepticism about their output.
- Familiarity with frameworks like MITRE ATT&CK, plus security coursework, CTFs, home labs, or a security club.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Vaults team owns the extraction and operation of file, sync, and vault functionality from b5 into dedicated services.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Contribute to the Vaults team’s migration of backend functionality from b5 into dedicated services, improving maintainability and scalability.
- Help implement and test APIs and data-access components for vaults, files, and sync workflows under the guidance of experienced engineers.
- Develop automated tests and support CI/CD improvements to make service releases safer and more reliable.
- Assist with service monitoring, technical documentation, and troubleshooting in development and test environments.
- Collaborate with teammates through design discussions, code reviews, and sprint planning while building practical backend engineering skills.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Familiarity with Go and building or testing backend APIs.
- Exposure to relational databases, distributed systems, or cloud platforms such as AWS.
- Experience with automated testing, CI/CD pipelines, or observability tools such as Datadog.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Machine Identity team builds the identity and access capabilities that securely connect AI agents and workloads to the systems they need. We make that access scoped and auditable, so individuals and teams can move beyond shared, long-lived credentials and understand which identity acted and on whose behalf.
This is a remote opportunity within Canada/US. This position will be for 4 months - January to April 2027.
What You Can Expect:
- Code, test, debug, deliver and maintain production software systems for new and existing product features.
- Participate in planning by identifying tasks and breaking down, estimating, and planning work.
- Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected.
- Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback.
- Generate and review documentation on code processes to ensure scalability.
What we're looking for:
- Confidence: A willingness to take on new challenges, and see them through to completion.
- Humility: You're not afraid to ask "stupid" questions and make mistakes (as long as you learn from them).
- Curiosity: You look for better ways of doing things, even if everyone seems happy with how they are.
- Teamwork: We work together, and succeed as a team!
Bonus points for:
- Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python).
- Understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement)
- Experience working with distributed systems, demonstrating best practices around monitoring, observability, performance and reliability
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - 2.08 days per month (1.5 work weeks per 4 month term)
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
💡 1Password University access and learning sessions
🥳 Monthly internship events and socials
1Password is part of Team True North https://www.communitech.ca/how-we-help/team-true-north/ , a comprehensive group of Canadian tech firms with performance and growth rates that match the top 1% of companies worldwide – companies with the highest probability of reaching $1 billion in annual revenue. We believe in tech for good, and establishing Canada as a preferred destination for growing careers wherever we can!
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
География найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоOur team works across time zones, embraces asynchronous communication, and prioritizes clear documentation to keep everyone aligned
УдалённоГеография найма не уточнена
География найма не уточнена
seniorГеография найма не уточнена
УдалённоRemote - Colombia
География найма не уточнена
УдалённоГеография найма не уточнена
УдалённоСтажёрRemote (United States | Canada)
УдалённоseniorUkraine; Moldova; Albania; Kazakhstan; Montenegro; European Union; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоСтажёрRemote (United States | Canada)
УдалённоСтажёрRemote (United States | Canada)
УдалённоСтажёрRemote (United States | Canada)
Все вакансии в одном месте - страница 101 · Job Hunters
