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Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's People Legal team is looking for a Lead Employment Counsel to build the legal foundation for our growing workforce across Asia-Pacific. You'll partner closely with our People team and business leaders to design and run employment programs in the region that help our people do their best work. This role pairs deep employment law expertise with pragmatism and creativity. You'll build structures that manage legal risk across several APAC countries today and that will hold up as our presence in the region scales. You'll also help colleagues around the world understand how local requirements shape the way we hire, manage, and support people in APAC. Key responsibilities Serve as the primary employment lawyer for Anthropic's APAC region, partnering with People and business leaders across People programs, policies and day-to-day issues Build and maintain the legal infrastructure for new and existing APAC jurisdictions, including Japan, South Korea, Australia, Singapore and India Advise on market entry and workforce structuring, including acquisitions, employer of record arrangements, contractor classification, and headcount thresholds that trigger local obligations Partner with Compensation, Benefits, and Equity teams so that global programs are compliant and scalable Guide employee relations matters, including workplace investigations, in line with local law and practice Develop and manage strategy on employment disputes across the region, from pre-litigation claims through tribunal and court proceedings, in partnership with outside counsel Track legislative and regulatory developments across the region, including employee data privacy and emerging rules on AI in employment, and turn them into practical guidance Develop scalable templates, playbooks, and training that enable stakeholders to operate compliantly Minimum qualifications Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based Have deep subject-matter expertise on employment law across multiple APAC countries Write clearly and concisely, and can provide actionable guidance to non-lawyers Balance legal risk with business practicality, and work collaboratively with legal and business cross-functional partners Work effectively with colleagues and stakeholders across multiple time zones Preferred qualifications At least 12+ years of relevant employment legal experience across law firms and in-house, with demonstrated experience supporting companies through rapid growth Experience advising People and business teams on the practical application of employment laws in Japan, South Korea, India, Australia, and Singapore Creative and pragmatic in your approach to developing legal solutions to business problems Working knowledge of employee data privacy requirements across the region Role-specific policy: For this role, we expect all staff to be able to work from our Sydney office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We are looking for a highly organized, proactive and digitally savvy Revenue Enablement Specialist to support the MENA Revenue Enablement function. The role will coordinate enablement programs, maintain reporting and content, and identify practical opportunities to use AI and automation. You will create leverage for Revenue Enablement leadership by ensuring programs run smoothly, data is accurate and stakeholders remain aligned. WHAT YOU’LL DO ENABLEMENT OPERATIONS - Coordinate onboarding, Revenue Way, Skill Builders, certifications, workshops and other enablement programs. - Manage calendars, logistics, invitations, attendance, communications and follow-up. - Coordinate trainers, subject-matter experts, managers and commercial teams. - Track actions, deadlines and dependencies, and proactively follow up. REPORTING AND INSIGHTS - Own recurring enablement reporting and dashboards. - Track attendance, completion, certification, assessment results, adoption and other KPIs. - Maintain accurate data across relevant platforms and systems. - Provide concise updates, insights and recommendations to leadership. AI, AUTOMATION AND IMPROVEMENT - Identify repetitive processes that can be simplified or automated. - Support practical AI tools, workflows, prompts, knowledge assistants and reporting solutions. - Create reusable templates, playbooks and AI resources for commercial teams. - Help improve processes, operating rhythms and adoption of approved AI tools. CONTENT AND STAKEHOLDER COORDINATION - Maintain and organize MENA enablement content and support Highspot governance. - Coordinate content updates and adapt global resources for MENA audiences. - Support cross-functional enablement projects across Sales, BDR, Pre-Sales and After-Sales. - Prepare project plans, meeting materials, status updates and action trackers. - Support internal communications and selected commercial content using approved digital and AI tools. WHAT SUCCESS LOOKS LIKE - Enablement programs are delivered smoothly, consistently and on time. - Reporting is accurate, timely and useful for decision-making. - Administrative workload is reduced through better processes and automation. - Enablement content is organized, accessible and up to date. - Commercial teams increasingly use practical AI resources and workflows. - Issues are identified early and actions are followed through without detailed direction. QUALIFICATIONS - 2–4 years of experience in Revenue Enablement, Sales Operations, L&D, Program Management, PMO, Commercial Operations or a similar environment. - Excellent organization, attention to detail and stakeholder coordination skills. - Strong analytical and reporting capabilities, including advanced Excel or Google Sheets. - Comfortable working with dashboards, data and multiple systems. - Experience with Highspot, Salesforce, an LMS or similar platforms is an advantage. - Strong interest in AI, automation and digital productivity tools. - Able to create professional presentations, communications and digital resources. - Strong written and verbal English communication skills; Arabic is an advantage. - Proactive, resourceful and comfortable working independently in a fast-paced commercial environment. Key competencies - Ownership and reliable execution - Strong organization and follow-through - Data-driven thinking - Digital and AI fluency - Clear communication - Commercial mindset - Continuous improvement The role is based in Dubai, UAE, and will work closely with Revenue Enablement leadership and stakeholders across Sales, BDR, Pre-Sales, After-Sales, Product, Marketing and Communications. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Bordeaux, France; Grenoble, France; Lille, France; Lyon, France; Montpellier, France; Nantes, France; Paris, France; Toulouse, France; Augsburg, Germany; Aachen, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Bergisch Gladbach, Germany; Berlin, Germany; Bielefeld, Germany; Bernau, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Dusseldorf, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Magdeburg, Germany; Mainz, Germany; Lingen, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rimbach, Germany; Rostock, Germany; Schwerin, Germany; Stuttgart, Germany; Ulm, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Salesforce Service Cloud developer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: Lead the design, configuration, and deployment of Salesforce Service Cloud and Agentforce solutions tailored to business requirements. Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities. Integrate Salesforce Service Cloud with other enterprise systems (e.g., ERP, telephony, knowledge bases) using APIs and middleware. Collaborate with business stakeholders, IT teams, and third-party vendors to gather requirements and deliver end-to-end solutions. Develop and maintain technical documentation, process flows, and user guides for implemented solutions. Provide technical leadership and best practices for customer service design, case management, and automation within Salesforce. Conduct user training sessions and support change management activities to ensure successful adoption. Monitor system performance, troubleshoot issues, and implement enhancements as needed. Ensure compliance with data security, privacy, and regulatory requirements in all integrations and configurations. Must have: Bachelor’s degree in Computer Science, Information Systems, Business, or related field. 3+ years of hands-on experience with Salesforce Service Cloud implementation and configuration. Proven expertise in designing customer service processes and workflows within Salesforce. Experience with Agentforce (Salesforce Agent Console) setup and optimization. Strong knowledge of systems integration, including REST/SOAP APIs, middleware, and data migration. Salesforce Administrator and/or Service Cloud Consultant certification. Excellent communication, stakeholder management, and documentation skills. Ability to work independently and collaboratively in cross-functional teams. Nice to have: Experience in industries such as financial services, retail, telecommunications, or healthcare. Familiarity with Salesforce Omni-Channel, Live Agent, and Knowledge Management modules. Experience with third-party integration tools (e.g., MuleSoft, Dell Boomi, Informatica). Agile/Scrum project management experience. Additional Salesforce certifications (e.g., Platform App Builder, Advanced Administrator). Experience with customer journey mapping and CX design methodologies. Exposure to AI-powered service automation (e.g., Einstein Bots, predictive analytics).

Location: Singapore We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Wizards Play Network (WPN) plays a key role in this mission — assisting retailers, nurturing active play communities, and delivering excellent player experiences. The WPN Retail Development Representative takes charge of growing and sustaining the Wizards Play Network throughout a varied, multi-market region spanning APAC. This position handles partner onboarding, retailer relationship management, and market expansion work across multiple markets characterized by diverse languages, regulatory settings, and retail progression levels. Based in Singapore, the role is at the operational hub of the region. It enables efficient travel connectivity, aligns timezones across the group, and is close to the region's most developed WPN market. What You’ll Do WPN Partner Onboarding & Retailer Support Lead the end-to-end onboarding process for new WPN retail partners across all seven markets Serve as the primary point of contact for existing WPN retailers, handling critical issues, product support queries, and account management Maintain accurate records of retailer status, tier, and engagement across the region Wizards Play Network Development Develop and carry out Wizards Play Network growth plans, to drive store growth and develop the Southeast Asia region. Identify and prioritize new partner opportunities based on local market potential to help expand play and commercial availability across the region. Support in-store and community play programs to drive product velocity through the retail channel Track and report on regional Wizards Play Network metrics Regional & Cross-Functional Coordination Coordinate with the wider APAC team to ensure consistent regional strategy and shared findings Liaise with global WPN, marketing, and product teams on regional programs, launches, and promotional calendars Provide market intelligence and on-the-ground insight to inform APAC-wide planning and headcount/coverage decisions Travel & Market Presence Travel regularly within the region to visit retail partners, attend/support events, and assess market conditions directly Represent the company behind Magic: The Gathering and Dungeons & Dragons at regional trade shows, conventions, and retailer events as required What You’ll Bring Experience in retail development, channel sales, account management, or distributor/partner management, ideally within gaming, hobby, toy, or FMCG retail Proven track record to manage a multi-market or multi-country portfolio independently Familiarity with the tabletop gaming, trading card game (TCG), or collectible hobby retail landscape Existing network of retail contacts in one or more of the covered markets Prior experience working within a global brand's regional field team, reporting to an offshore manager Strong cross-cultural interpersonal skills; comfortable working across markets with differing languages and business norms Willingness and ability to undertake frequent travel across APAC Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Onchain Data Team The Onchain Data team builds the core data and technology infrastructure behind OKX Web3. We connect to diverse blockchain networks and collect, process, govern, interpret, and serve large-scale onchain data, delivering accurate, real-time, and reliable capabilities to Wallet, DEX, Explorer, Risk, CeFi, and AI products. Our scope includes, but is not limited to: Multi-chain data ingestion, parsing, computation, and unified data models; Data capabilities for onchain assets, transactions, addresses, tokens, contracts, and projects; Blockchain explorers, the Project Marketplace, Onchain Data APIs, bots, and agents; Labels, risk detection, risk-control data, and security investigation capabilities; DEX trending rankings, token scoring, and other onchain data products; Global multi-region deployment, high-availability architecture, performance optimization, and system reliability; Deep application of AI in engineering, data analysis, risk investigation, and intelligent operations. You will work on challenges involving heterogeneous chains, large-scale data, real-time computation, high concurrency, high availability, data accuracy, and complex cross-functional collaboration. Your work can directly improve user experience, asset security, and business growth. What You May Work On This is a broad hiring track rather than a single fixed role. Your responsibilities will be matched to your strengths, experience, and interests, and may include one or more of the following: Design, build, and evolve onchain data infrastructure, data services, or business systems, taking ownership of the quality and outcomes of critical modules. Build multi-chain ingestion, real-time and batch computation, data governance, search, storage, and serving capabilities, continuously improving data accuracy, completeness, and freshness. Contribute to blockchain explorers, the Project Marketplace, onchain assets, labels, risk control, DEX rankings, token scoring, and related platforms or products. Identify critical technical and business problems, make sound judgments, design solutions, coordinate resources, drive execution, and review outcomes. Build highly available, high-performance, scalable global systems, while continuously improving reliability, cost efficiency, delivery efficiency, and user experience. Use AI tools deeply and explore agents, intelligent investigation, engineering automation, and intelligent operations, turning successful practices into reusable team capabilities. Collaborate with product, data, security, algorithm, operations, and engineering teams to drive cross-functional initiatives to completion. What We Value Most Hunger — Curiosity and Drive You stay curious about AI, Web3, emerging technologies, and new business domains, and can learn unfamiliar areas quickly. You do not wait for instructions when facing a problem; you proactively understand the context, identify solutions, and drive execution. You go beyond completing assigned tasks and continue to ask about outcomes, user value, and opportunities for improvement. Cognition — Cognitive Ability and Judgment You can quickly understand complex technical and business problems, build a structured mental model, and identify the core issue and key trade-offs. When information is incomplete or the situation is uncertain, you can form sound judgments based on facts and logical reasoning. You can compare the value, cost, risk, and long-term impact of different options, clearly explain your rationale, and turn decisions into executable plans and results. What We Are Looking For Strong computer science fundamentals and coding ability in at least one mainstream programming language, such as Java, Go, Python, or C++. Clear logical thinking and strong problem decomposition skills, with the ability to independently solve complex technical or business problems. Hands-on experience in one or more of the following areas: Backend and distributed systems; Real-time or batch data processing, data platforms, search, and storage; High-concurrency, high-availability systems, and reliability engineering; Risk control, security, strategy, or data analysis; AI agents, LLM applications, or engineering productivity. A strong sense of ownership and accountability, with the ability to drive initiatives through to measurable outcomes. Open, direct, and effective communication, with a willingness to solve problems across teams. Strong learning ability and growth potential. We value solid engineering fundamentals, but do not use mastery of one specific framework or middleware stack as the sole hiring criterion. Preferred Qualifications Experience with Web3, public blockchains, onchain data, wallets, DEXs, blockchain explorers, or smart contracts. Familiarity with one or more blockchain technology models, such as EVM, UTXO, or Move. Experience with large-scale data processing, stream processing, databases, messaging systems, caching, or search systems. Experience in fintech, risk control, security, e-commerce, advertising, recommendation systems, or other complex internet businesses. Proven examples of using AI tools to solve real problems and turning solutions into engineered or scalable capabilities. Ability to work in English, or experience building global and multi-region systems. Demonstrated technical judgment, business impact, or zero-to-one ownership in previous projects. The Kind of Candidate We Hope to Meet You can clearly explain the most complex problem you have solved, how you formed your judgment, and how you drove the solution to completion. You have one or more clear strengths. We do not expect experience in every area, but we value meaningful depth or exceptional potential in at least one direction. You are willing to understand users and business context instead of passively receiving requirements. You are open to unfamiliar domains and can use AI and team collaboration to close knowledge gaps quickly. You remain constructive in changing or uncertain environments and can keep moving work forward. Why Join Us Build core onchain data infrastructure for OKX Web3, directly supporting global users and multiple strategic businesses. Work deeply with diverse blockchain technologies, onchain data systems, and real-world Web3 use cases. Solve challenging engineering problems involving large-scale data, real-time computation, high availability, and global deployment. Explore the intersection of AI and Onchain Data, applying frontier technologies to data, risk control, products, and engineering workflows. Own meaningful problem spaces with the autonomy to identify issues, make judgments, and drive outcomes end to end. Access career opportunities across Mainland China, Hong Kong SAR, and Singapore. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote (Central & South America) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities. About the Role: Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team. Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively. This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed. Day-to-Day Responsibilities: - Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90% - Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations - Occasionally handling angry customer escalations - Ensure schedule adherence by agents and desired productivity levels - Maintaining coaching logs and providing regular written feedback to agents - Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect - Listen to team members’ feedback and resolve any challenges or conflicts - Initiate consequence management steps in the case of low-performing team members - Delegate tasks to high potential team members to build a culture of learning and development in the team - Suggest and lead team building activities for team motivation EXPERIENCE - 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement. - 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability. - 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues. WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS - Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience. - Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements. - Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance. - Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback. - Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection. - Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance. - Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence. - Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change. System Requirements - Minimum 15Mbps wired internet connection - Minimum i5 processor or equivalent - Minimum 12GB Ram - Quiet working environment - Steady power and internet connection HIRING PROCESS - Application Review - Case Study - First Round Interview/Case Discussion - Interview with Head of Worker Support Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: San Francisco Bay Area, USA; Remote, USA Workplace: Remote ABOUT HIGGSFIELD Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ROLE OVERVIEW We’re looking for a highly operational, systems-minded Contract Manager to own and scale our commercial contracting processes. Sitting at the intersection of Legal, Finance, and GTM, you’ll help ensure contracts move quickly and accurately while maintaining the right level of process, visibility, and risk management. This is a hands-on role for someone who enjoys turning complex or manual processes into simple, scalable systems. You’ll manage the day-to-day contracting lifecycle while owning the infrastructure behind it—from intake and approvals to Ironclad workflows, templates, reporting, and automation. You’ll be successful in this role if you’re highly organized, comfortable operating with autonomy, and constantly looking for ways to make contracting faster and easier for the business. KEY RESPONSIBILITIES Commercial Contracting - Manage the full lifecycle of commercial agreements, including creator and influencer agreements, agency MSAs, PR and sponsorship agreements, content licensing, referral agreements, contractor and consulting agreements, NDAs, order forms, amendments, and vendor agreements. - Own contract intake across Growth, Marketing, PR, Recruiting, Finance, and B2B; route, prioritize, track, and drive requests through completion. - Independently draft, review, and negotiate NDAs within approved playbooks and fallbacks. - Prepare first drafts and markups of commercial agreements using Higgsfield templates and playbooks, escalating exceptions to Legal with clear recommendations. - Conduct final quality checks and coordinate Legal, Finance, and executive approvals before signature. - Route approved agreements through Ironclad and DocuSign and ensure executed agreements are properly filed. - Manage contracting SLAs, proactively flag delays, and maintain clear visibility into open matters. Ironclad & Contract Operations - Co-own the build and ongoing administration of Ironclad, including intake workflows, approval logic, templates, clause libraries, metadata, permissions, repository structure, and reporting. - Translate Higgsfield’s contracting playbooks into standardized clauses, approved fallbacks, escalation rules, and automated workflows. - Build and maintain self-service intake workflows and templates across B2B and non-B2B agreements. - Maintain permissions, record types, legacy agreements, and repository hygiene so Ironclad remains the single source of truth. - Troubleshoot workflow issues and partner with workflow engineers when technical support is required. - Build reporting around contract volume, cycle times, SLAs, and bottlenecks. - Support integrations and automation across Finance, Security, Slack, AI-assisted review, and other systems. - Onboard teams to Ironclad and create lightweight documentation that drives adoption. Operational Excellence - Own matters from intake through execution, filing, and stakeholder communication. - Maintain accurate trackers and provide concise, proactive updates without requiring follow-up. - Identify gaps in templates, workflows, or processes and take ownership of resolving them. - Apply approved templates and playbooks independently while escalating exceptions early. - Continuously improve contracting processes through better workflows, automation, reporting, and AI tooling. REQUIREMENTS - 5+ years in contract management, legal operations, or commercial operations, ideally at a high-growth technology company. - Deep hands-on Ironclad experience building and launching workflows, templates, approvals, permissions, playbooks, and reporting. This is a must. - Experience scaling or cleaning up a CLM, including legacy migrations, record consolidation, and workflow rollouts. - Ability to independently negotiate NDAs and prepare first-pass commercial agreement markups using established playbooks. - Strong working knowledge of commercial agreements and contracting lifecycles; a law degree is not required. - Exceptional attention to detail, organization, and follow-through in a high-volume environment. - Strong judgment around applying playbooks, meeting SLAs, and knowing when to escalate to Legal. - Collaborative, clear communicator who works effectively across Legal, Finance, Growth, Recruiting, PR, and leadership. - Familiarity with automation and AI tools such as n8n and Claude, with an interest in using technology to scale legal operations. COMPENSATION & BENEFITS We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth. • Base Salary: The anticipated salary range for this role is $110,000 - $150,000, depending on experience, skills, scope, and location. • Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth. • Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally • The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team. • Significant ownership, direct impact, and opportunities for professional growth as the company scales.   This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams. Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexu

Belkins is looking for a results-driven Sales Development Representative (SDR) to join their intake pod, a team that manages new clients through their first three months. The pod includes an Account Strategist, Delivery Lead, Content Strategist, Researcher, and Email Deliverability Specialist. The SDR's focus is on calling and converting prospect responses into booked appointments across multiple pilot-stage client projects (typically 3-4) using a power dialer and managing replies from automated email and LinkedIn campaigns. Tasks: — Run outbound calling campaigns via power dialer (Koncert) across multiple pilot-stage client projects simultaneously. — Handle objections live during calls, steering conversations toward booked appointments. — Track connect rate and call-to-meeting conversion, reporting performance issues to the Account Strategist. — Personally manage every reply from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns, responding within 4–8 working hours. — Schedule appointments and share meeting details with the team via Slack. — Monitor key metrics (connect rate, reply rate, conversion rate) across projects. — Provide structured feedback to Research, Content, and Email Deliverability Specialists to improve lead quality and messaging. — Maintain CRM hygiene in HubSpot and share weekly recaps with the Account Strategist. Requirements: — 2+ years of outbound SDR experience with a strong cold calling background. — Fluent English, both written and spoken, comfortable working across US and European time zones. — Metrics-driven with the ability to track and improve dials, connect rates, and conversion numbers. — Strong objection handling skills and consistent success in securing next steps. — Ability to work with brand-new accounts and manage multiple pilot-stage client projects without losing quality or pace. — Reliable CRM hygiene and disciplined follow-up. — Self-starting and proactive, able to maintain pace without external pressure. Hiring process includes recruiter interview, practical task, hiring manager interview with live cold-call roleplay, and final interview with Managing Director and HR Business Partner. Conditions: — Full-time remote work with flexible hours. — Competitive pay. — Professional growth opportunities through feedback, internal mobility, and knowledge sharing. — Mental health support including lectures and well-being focus. — 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. — Alignment with U.S. holidays for global team synchronization. — Online team-building events and all-hands gatherings. The company uses AI tools to support parts of the hiring process but final decisions are made by humans.

Location: Texas City, United States; Montana City, United States; Dakota City, United States We are seeking a Senior Site Technician to support operations at our Bitcoin mining facility in Wyoming/Montana. The ideal candidate has 3+ years of hands-on experience maintaining and optimizing Bitcoin mining hardware and infrastructure. This role focuses on ensuring maximum uptime, performance, and operational safety through expert technical work and leadership within the on-site team. Responsibilities Perform daily maintenance, troubleshooting of ASIC miners (Bitmain, MicroBT, etc.). Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation. Diagnose and resolve miner performance issues, hashboard faults, and power irregularities. Assist with installation, commissioning, and testing of new miners and supporting infrastructure. Conduct network setup and monitoring for ASICs and management systems. Maintain accurate logs of repairs, replacements, and downtime events. Support implementation of preventive maintenance programs. Collaborate with the Site Manager and junior technicians to ensure operational targets are met. Uphold site safety and compliance standards at all times. Provide technical input for upgrades and scaling projects. Requirements Minimum 3 years of experience in Bitcoin mining site operations or similar high-density data environments. Strong understanding of ASIC miner architecture, firmware, and diagnostics. Skilled in electrical and low-voltage systems, cabling, and power distribution. Familiarity with networking fundamentals (IP addressing, switches, monitoring tools). Ability to read and interpret technical diagrams and electrical schematics. Excellent troubleshooting, organizational, and communication skills. Comfortable working in physically demanding and outdoor conditions. Willingness to work flexible shifts, including nights or weekends as needed. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days, 15 sick days, plus local holidays. Recognition programs: structured performance reviews and team awards. 401k benefits. Team culture: retreats in international locations (for example, company villa in Cyprus).

Location: United States; Carolina, United States; Indianapolis, United States Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in the United States Why You'll Love Working Here Fully Remote Paid Annual Leaves Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: San Francisco, CA | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're hiring a strategist to join the Policy Campaigns team within Anthropic's Public Policy team. The Policy Campaigns team turns the company's policy priorities into active campaigns: research and polling, messaging, coalitions, paid media, and external execution. We're hiring a strategist to develop and execute paid media campaign strategy, manage agencies, and measure the success of our advocacy campaigns in the US and in priority markets abroad. This is a strategy and program management role. You'll decide what a campaign needs to accomplish, who needs to hear from us, which messages and tactics will move them, and then implement accordingly. Anthropic works on many policy issues at once, across many markets, and you'll need to understand the full set of issues and find the right cross-cutting approaches to advance our goals. You'll direct the agencies that produce and place the work, and bring Policy, Communications, Marketing, Public Affairs, and Legal to agreement on tight legislative timelines. The role also carries a substantial project management load. You'll run several campaigns at once, across time zones and agencies, and keep each one on schedule and on budget. You'll report to the Head of Policy Campaigns. Key responsibilities Design paid and digital campaign strategies for legislative and policy goals, including objectives, audiences, messaging, tactics, phasing, and budget Develop campaign messaging and tactics with the Campaigns team, executives, Public Affairs, and Communications, and make sure paid media carries the core message Spot where a campaign could conflict with Anthropic's other policy, commercial, or international priorities, and resolve those tensions before launch Direct creative and media-buying agencies: set strategy and briefs, scopes and budgets, hold timelines, and hold the work to a high standard Run several campaigns at once across time zones and agencies: own the timelines, workplans, budgets, and status reporting, and keep partners in the US and abroad aligned Build rapid response capabilities with Policy, Marketing, Legal, and Communications so campaigns can respond quickly in changing environments Set success measures before launch, report results plainly, and adjust strategy based on what works Work cross-functionally to find the stories and moments that make policy arguments concrete for policymakers and opinion formers Minimum qualifications Experience running digital content and paid media for a corporate affairs team, political campaign, advocacy organization, public affairs firm, or issue campaign, including owning a media budget Experience managing creative and media-buying agencies, including briefs, scopes, budgets, and performance reviews Experience running campaigns aimed at policymakers, key opinion formers, or other influential audiences Experience managing several campaigns or projects at once, with multiple agencies and stakeholders in different time zones Experience building campaign reporting in spreadsheets or dashboards Preferred qualifications Experience managing state or federal legislative campaigns Experience running campaigns inside a large organization or coalition with competing priorities Working knowledge of AI safety and technology policy issues Experience running campaigns in markets outside the US Hands-on familiarity with ad platforms and targeting, such as Meta, LinkedIn, and programmatic buying The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact. We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them. You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us. What you'll do • Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation. • Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes. • Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define. • Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents. • Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric. • Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find. • Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly. • Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked. • Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape. • Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means. You’ll likely succeed if you have • 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on. • Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously. • 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved. • Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters. • Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed. • Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead. • Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters. Bonus attributes • Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals. • Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure. • Experience working directly with card networks, issuing processors, or sponsor banks. • Time at an early-stage company during a period of fast scaling. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants from Canadian EST time zones only. Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In Canada, the Base compensation range for this role is CAD 164,490 -  CAD 197,389 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. ABOUT THE ROLE Compliance is an intentional product surface at Rain. Every card we issue, every wallet we open, and every dollar that moves across our rails depends on controls that are correct, auditable, and fast enough not to be felt. We are hiring a Senior Product Manager to own that surface end to end. You will own the compliance product area across four connected domains: financial crime (KYC/KYB, sanctions, transaction monitoring), licensing and regulatory readiness, card network and issuing-bank obligations, and the compliance tooling our enterprise partners use to run their own programs. As Rain continues to expand its product suite, you will ensure our compliance product serves our customers’ needs with these new products as well. You will work daily with Compliance, Legal, Risk, Engineering, and Partnerships, and you will be in the room with bank partners, network representatives, and our largest customers' compliance teams. This is an individual contributor role with real scope to grow. WHAT YOU'LL DO • Own the KYC and KYB onboarding experience for consumers and businesses in every market we operate in, tracking and optimizing metrics such as conversion, accuracy, and cost per verified user are all yours. • Build and tune sanctions screening, PEP and adverse media checks, and transaction monitoring, including blockchain analytics for wallet screening and source-of-funds signals. • Drive down false positives and analyst review time without weakening detection, and define the metrics that prove it. • Ship the case management, escalation, and SAR/STR workflows our compliance analysts live in every day. • Translate obligations - state money transmission licensing, EMI and MiCA in the EU, VASP regimes, stablecoin-issuer requirements, Travel Rule, and local equivalents - into requirements engineers can build against. • Partner with Legal and Compliance to make new-market launches a repeatable motion instead of a one-off scramble: jurisdictional configuration, disclosures, data residency, and reporting. • Run regulatory change management as a product process, so a rule change becomes a tracked roadmap item rather than a fire drill. • Own conformance with Visa and Mastercard rules across the programs we run and sponsor - BIN controls, MCC and merchant restrictions, program registration, and network reporting. • Build the controls, evidence, and attestation tooling our issuing banks and BIN sponsors require, and make audits boring. • Partner with Risk on disputes, chargebacks, fraud rules, and authorization-time controls where compliance and fraud overlap. • Turn internal compliance capability into products our partners can use: APIs, dashboards, configurable rule sets, audit logs, and reporting they can hand to their own regulators. • Serve as the product voice in partner compliance diligence, security reviews, and bank onboarding - and feed what you learn there back into the roadmap. • Define how much control a partner gets and where Rain holds the line, clearly enough that sales can sell it and engineers can build it. • Write the strategy and roadmap for compliance product, and defend the sequencing to the exec team. • Specify precisely. In this domain, an ambiguous requirement is a regulatory finding waiting to happen. • Instrument everything - pass rates, decision latency, alert volume, review throughput, escalation outcomes - and use it to make the case for what comes next. You’ll likely succeed if you have • 8+ years in product management, including at least three years owning compliance, risk, identity, or payments products in a regulated environment. • Working fluency in AML/CFT: you can hold your own on KYC and KYB standards, sanctions screening logic, monitoring typologies, and SAR workflows without needing a translator. • Direct experience with card issuing, payments infrastructure, or banking-as-a-service - you understand what an issuing bank, a BIN sponsor, and a network each expect from a program. • A track record of shipping systems where correctness matters more than a fast demo, and the technical depth to design data models and APIs with engineers rather than around them. • Comfort with genuine ambiguity. The regulatory picture for stablecoins is still being written, and you will often decide with incomplete information. • Clear, precise writing. Most of your leverage here comes from documents other people can act on. Bonus Attributes • Experience with stablecoins, digital assets, or onchain settlement, including blockchain analytics tools. • Multi-jurisdiction launch experience across LATAM, APAC, EU, or EMEA. • Time spent inside a compliance, financial crime, or regulatory function — or a hands-on partnership with one. • Familiarity with SOC 2, PCI DSS, or similar control and audit frameworks. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are looking for candidates in the USA EST time zones only . Senior Software Engineer - Session Replay The Opportunity: The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong. Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues. This team works at the intersection of: frontend observability, backend data processing and storage at scale, debugging workflows across products, privacy and access control, performance and cost constraints at scale. Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks. What You’ll Be Doing: As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will: Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems Drive the evolution of our backend architecture, including: Designing systems around columnar/analytical data storage for large-scale session data Defining data models, ingestion pipelines, and query patterns Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud Make high-leverage architectural decisions that impact multiple teams and products Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully. Improve engineering standards, patterns, and operational practices within the team Mentor engineers and help grow technical leadership within the team Technologies you'll work with: Go (backend services and APIs) Columnar/Analytical data storage (core data storage and querying) Object storage (S3, GCS, Azure Blob Storage) and MySQL TypeScript / React (user-facing workflows) Grafana ecosystem (Mimir, Loki, Tempo, etc.) We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You are comfortable working in a remote-first company ; communication is key. For us, working together means being collaborative, friendly, kind, and respectful . We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team’s decision. You are able to communicate design decisions clearly in written and spoken English. Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs) You are comfortable owning features in ambiguous problem spaces . We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial. You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value. You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation. You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't. Bonus Points For: Experience with columnar/analytical databases Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.). Experience building debugging or developer-focused tools. Familiarity with privacy, security, and access control in data-heavy systems Experience working on performance-sensitive systems (large datasets, real-time queries, session data) Compensation & Rewards: In the United States, the Base compensation range for this role is USD 154,445 -  USD 185,334 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: USA - Remote Workplace: Remote 💫 This job description was written by a person ABOUT US Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale. We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales. ABOUT THE ROLE One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering. YOU ARE - A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you. - Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io. - Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers. - Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling. - Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste. - Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle. YOU WILL - Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality. - Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents. - Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve. - Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems. - Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents. - Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person. BENEFITS - Compensation: Competitive pay plus an organization-wide goal-based bonus - Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close. - 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay - Parental Leave: Paid leave for primary and secondary caregivers - Sabbatical: A 1-month paid sabbatical every 5 years with the team - Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability - 401k (US residents): We match your contributions up to 6%, vested immediately OUR VALUES Build a house you want to live in - Examine long-term thinking and action No BS - Practice transparency and honesty, especially when it’s hard Invest in each other - Build successful relationships with your coworkers and customers Discipline equals freedom - Keep your word to yourself and others Strive for greatness - Constantly challenge yourself and others LEARN MORE Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.  Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany! Explore our product. Check out a demo https://www.close.com/demo-site! OUR HIRING PROCESS We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume. We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered. Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy. If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Location: Guatemala City Workplace: onsite About the Job As a Customer Care Representative at Boss Revolution, you will be responsible for providing an excellent customer experience by assisting customers with their questions, concerns, and requests. You will communicate with customers through different channels, help resolve issues efficiently, and ensure that every interaction is handled with professionalism and empathy. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-paced, customer-focused environment. You will also work closely with internal teams to ensure customer issues are properly addressed and resolved. Requirements: High School Diploma 85% of English Proficiency Microsoft Software proficiency Customer Service Experience its a plus. Excellent communication skills (written and spoken) Job stability (at previous jobs) Problem – solving skills and the ability to think under pressure. Patient, helpful, empathetic, good listener & professional Attention to details Goals and people oriented We Offer: Bonuses A great and positive workplace Parking Subsidy Life and Medical Insurance Benefits and Discounts Growth opportunities Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Staff Program Manager The Staff Program Manager leads large, strategic programs spanning multiple teams, domains, and business initiatives. This role translates strategy into scalable delivery plans, navigates ambiguity, and delivers measurable business outcomes. Staff Program Managers are recognized leaders who bring clarity to complex situations, elevate execution maturity, influence cross-functional decisions, and scale effective practices across teams and programs. They combine business acumen, technical fluency, and sound judgment to improve organizational effectiveness and accelerate value delivery. Key Responsibilities Own the full lifecycle of large, complex programs with significant cross-functional and organizational impact. Define program vision, success metrics, and long-range delivery plans aligned to strategic objectives. Navigate ambiguity by anticipating risks, resolving systemic issues, and aligning teams and stakeholders. Use technical fluency to assess architectural risks, validate timelines, identify acceleration opportunities, and guide delivery tradeoffs. Synthesize business, delivery, and KPI data to guide priorities, resource decisions, tradeoffs, and program pivots. Improve delivery by simplifying processes, reducing complexity, and scaling proven models across teams and domains. Advise senior leaders with clear, data-backed communication on risks, decisions, and recommendations. Mentor PMs across levels while strengthening organizational delivery capability and execution discipline. Scope & Influence Operates independently across multiple teams, domains, or strategic initiatives. Influences senior leaders and cross-functional decision-making across organizational boundaries. Improves delivery models, operating mechanisms, and cross-functional operating rhythms. Accountable for sustained business impact, value realization, and execution maturity across programs. Required Qualifications Experience leading large, high-impact programs across multiple teams, domains, or business functions. Bachelor’s degree or equivalent Proven ability to define a program vision and success measures that connect business strategy and scalable delivery. Track record of leading through high ambiguity, addressing risks, resolving complex issues, and maintaining stakeholder alignment. Technical fluency to partner with engineering leaders, assess architectural risks, validate delivery plans, and accelerate execution without directing solutions. Ability to synthesize business outcomes and KPI data to guide prioritization, tradeoffs, and investment decisions. Experience influencing senior stakeholders and cross-functional leaders to align decisions. Success scaling delivery processes, frameworks, tools, or operating mechanisms across teams or domains to improve predictability and execution. Experience mentoring program managers and contributing to delivery standards and best practices. Proven ability to lead across cultures and regions, navigate varied working and communication styles, and align globally distributed teams. Preferred Experience Leading transformations that introduce new operating models, governance, or enterprise capabilities. Influencing portfolio strategy, investment decisions, and cross-domain prioritization through data-driven insights. Coaching program managers on delivery excellence, systems thinking, and stakeholder management. Establishing repeatable frameworks, playbooks, or organizational mechanisms that improve execution quality and business outcomes at scale. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $173,000 — $259,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.