Location: North America - Remote
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
This is an exciting opportunity to join a growing fintech company during a pivotal stage of growth. As the Senior Accountant, you will play a key role in strengthening and scaling our accounting operations, financial reporting, and internal controls.
Our Accounting & Finance team is fully remote and distributed. This role reports directly to the Assistant Controller and partners cross-functionally to support the company's continued growth and regulatory compliance.
What You'll Do:
Prepare and document journal entries in accordance with GAAP and company policies.
Own and help optimize the monthly, quarterly, and annual close processes, including journal entries, balance sheet reconciliations, and process automation initiatives.
Prepare accurate and timely monthly, quarterly, and annual financial statements.
Support the development and enhancement of internal financial reporting and reporting distribution processes.
Assist with the annual financial statement audit by preparing supporting documentation and responding to auditor requests.
Coordinate with the parent company on tax documentation and information requests.
Operate in a multi-entity environment, being a key resource to adjacent teams within the organization
Assist with weekly reserve computations and related reporting.
Develop, document, implement, and maintain accounting policies and procedures.
Perform ad hoc financial analysis, reporting, and special projects as needed.
Qualifications (required):
Bachelor's degree in Accounting or Finance.
5–7 years of progressive accounting experience, preferably within financial services.
Strong knowledge of accounting principles and financial reporting.
Excellent analytical, problem-solving, and reporting skills.
Exceptional attention to detail with a high degree of accuracy and organization.
Ability to thrive in a fast-paced, evolving environment while working independently in a remote setting.
Ability to adapt to changing business needs and regulatory requirements.
Strong communication and collaboration skills with a team-first mindset.
Demonstrated ownership, initiative, and a willingness to take on new challenges.
Qualifications
(
preferred):
CPA designation.
Experience working for a broker-dealer, clearing firm, or other regulated financial services organization.
Experience with Netsuite
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
More than 7 million developers use Render, and most of them found us through other developers. We're building a team to further drive this developer led growth. As our first Developer Programs Lead, you'll own Render's social presence, developer community, developer programs, and developer voice.
You'll set the strategy across all four areas, decide where to hire, where to use agencies or creators, and in what order.
You'll report to Raph Terrier, Head of Developer Experience. The DX team owns content: tutorials, videos, docs, and articles. Your team owns how Render sounds, how that content reaches developers, and the programs and community around it. You'll also work closely with our VP of Marketing, product marketing, and product.
WHAT YOU'LL DO
- Build and lead the team
- Set the strategy and goals for social, community, developer programs, and developer brand.
- Decide what to build first, what to hand to agencies or contractors, and when to hire. Then hire and manage the team.
- Report on what's working to Developer Experience and Marketing leadership, and change course when something isn't.
Own Social
- Run Render's accounts on X, LinkedIn, and Reddit yourself at first. Write the posts, reply to developers, and join the conversations where Render has something useful to say.
- Set the channel strategy: where we show up, how often, and what we measure.
- Handle the hard moments in public, including outages, pricing changes, and sharp criticism, with the right people inside Render.
Grow our Developer Community
- Build Render's presence in Discord, Reddit, and the other places developers gather, with the DX team.
- Run AMAs, livestreams, and community events with DX.
- Bring what you hear from developers back to Product and Engineering.
Run developer programs
- Build programs that grow Render's reach through other people: developer creators, ambassadors, referrals, speaking, and employee advocacy.
Own the developer voice
- Define Render's voice and style for developers, and write it down so engineers, product managers, and marketers sound like Render when they write or post.
- Work with the VP of Marketing and product marketing on Render's external narrative and how each launch shows up in public.
WHAT WE'RE LOOKING FOR
- 7+ years across social, community, developer marketing, or brand, including time building or leading a function at a growing company.
- Experience hiring and leading a team, or building a function from early stage with a clear plan for who to add and when.
- Recent hands-on ownership of a company's social channels. You can show us accounts you ran and copy you wrote.
- Experience building a developer community or program, with results you can explain.
- Experience shaping a brand voice, and examples of how it changed the way a company sounded.
- Fluency with developer audiences and enough technical comfort to write accurately about infrastructure, with the judgment to check with an engineer first.
- You work without a playbook and with little direction across Marketing, Product, and Engineering.
- Steady judgment when something goes wrong in public.
NICE-TO-HAVES
- Experience at a developer tools, cloud, or infrastructure company.
- You've run a creator, influencer, or ambassador program.
- An active personal presence on X, LinkedIn, YouTube, or another platform developers use.
- Comfort on camera or behind a mic.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
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Location: North America - Remote
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
About the Role
We are seeking a highly motivated and technically strong
Accounting Senior Manager
to lead our cryptocurrency accounting operations and support complex accounting matters across the organization.
This is a high-impact, hands-on role that combines ownership of the crypto accounting function with broader technical accounting responsibilities, audit leadership, and internal controls development.
The ideal candidate is comfortable operating in a fast-paced, evolving environment, navigating complex accounting and regulatory requirements, and partnering cross-functionally with business leaders, Finance, Legal, Compliance, and external auditors.
This individual will play a critical role in ensuring the accuracy, integrity, and scalability of our accounting processes as the business grows and evolves.
Key Responsibilities
Digital Assets Accounting & Financial Reporting
Own the end-to-end accounting function for the company's crypto and tokenization-related activities, including month-end and quarter-end close processes, reconciliation review, journal entry reviews, and financial reporting.
Develop, maintain, and enhance accounting policies, procedures, and controls related to cryptocurrency transactions, digital assets, and associated business activities.
Partner closely with crypto business leadership to understand new products, transaction flows, and business developments, ensuring appropriate accounting treatment and financial reporting.
Oversee accounting for crypto-related transactions, including digital asset holdings, transfers, fees, settlements, and other relevant activities.
Coordinate with Finance, Legal, Compliance, and other stakeholders to support regulatory reporting requirements applicable to the crypto business.
Drive process improvements, automation, and scalable accounting solutions to support growth in crypto transaction volumes and business complexity.
Serve as the primary accounting point of contact for crypto-related initiatives, providing proactive guidance on accounting implications and operational considerations.
Audit Ownership & Regulatory Support
Lead and manage the external financial statement audit process for the crypto business, serving as the primary liaison with external auditors.
Coordinate audit planning, prepare supporting schedules and documentation, resolve accounting questions, and ensure timely completion of audit deliverables.
Partner with internal stakeholders to address audit findings, strengthen accounting processes, and implement appropriate remediation measures.
Support regulatory examinations, inquiries, and reporting requirements related to the crypto business, in coordination with Legal and Compliance.
Maintain audit-ready documentation and ensure accounting processes are supported by effective internal controls.
Technical Accounting & Complex Transactions
Serve as a key technical accounting resource across the broader organization, researching and evaluating complex or nonroutine transactions under US GAAP.
Prepare technical accounting memoranda documenting accounting conclusions, relevant guidance, and financial statement implications.
Partner with Finance and business leaders to evaluate the accounting impact of new products, strategic initiatives, contracts, and unique business arrangements.
Support accounting assessments for complex topics, which may include revenue recognition, equity transactions, investments, business combinations, digital assets, and other emerging accounting matters.
Monitor evolving accounting standards and regulatory developments, assess their impact on the company, and support implementation of new requirements.
Collaborate with external advisors and auditors to resolve technical accounting matters and ensure consistent application of accounting policies.
Qualifications
Required
Bachelor's degree in Accounting, Finance, or a related field; CPA strongly preferred.
8-10+ years of progressive accounting experience, including experience in public accounting and/or a complex corporate accounting environment.
Strong understanding of US GAAP, technical accounting research, and financial reporting requirements.
Experience managing month-end close processes, preparing financial statements, and coordinating external audits.
Experience with cryptocurrency, digital assets, financial services, fintech, or similarly complex transaction environments.
Demonstrated ability to independently research, analyze, and document complex accounting matters.
Experience designing, implementing, or improving accounting processes and internal controls.
Strong project management skills with the ability to manage competing priorities and work across multiple teams.
Excellent communication skills and the ability to translate complex accounting topics into clear, actionable guidance for non-accounting stakeholders.
Comfortable working both strategically and hands-on in a dynamic, high-growth environment.
Preferred
CPA with a combination of Big Four or national public accounting firm experience and industry experience.
Direct experience with cryptocurrency accounting, including digital asset transactions, reconciliations, custody arrangements, and related reporting requirements.
Experience supporting regulated financial services or crypto-related entities.
Experience leading financial statement audits and working directly with external auditors on complex accounting matters.
Familiarity with SOC 1 and/or SOC 2 readiness, internal control frameworks, and audit evidence requirements.
Experience implementing accounting automation, improving financial systems, or scaling accounting operations.
Experience partnering with senior leadership on new products, business initiatives, or complex commercial arrangements.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Argentina
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed.
You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point.
ABOUT THE ROLE:
- Location: Remote-first (Argentina)
- Permanent, full-time employee (this is not a contractor position)
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position.
As a Staff Product Designer you’ll …
- Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization.
- Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each.
- Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious.
- Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed.
- Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant.
- Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and
- Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned.
- Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry.
You’ll thrive as a Staff Product Designer if you:
- Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term.
- Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room.
- Combine strong craft with the humility to test your assumptions early and often.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: US Remote
Workplace: Remote
SR. MANAGER, CREDENTIALING OPERATIONS
US Remote · Full-time
ABOUT FINNI HEALTH
Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment.
WHAT YOU WILL BE DOING:
As Sr. Manager, Credentialing Operations, you will own the function that determines how fast a Finni practice can start seeing clients and getting paid. A provider who is not enrolled with a payer cannot be billed for, so credentialing sits in front of our revenue and in front of families waiting for care.
You will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones. Each manager owns one stage of the credentialing lifecycle. Onboarding & Submission runs from offer signed to first payer submission. Follow Up & Resolution runs from submitted to enrolled, and is not finished until proof of participation is attached. Provider Maintenance owns the provider record after enrollment, including licenses, expirations, re-attestation and roster accuracy. Enrollment Integrity owns accuracy across all three. Each stage carries its own measure.
This is a build job as much as a leadership job. Too much of how this function works today lives in a few people's heads, our reports do not always agree with each other, and the controls that should make it safe when someone is out are not all in place. You are here to run it and to make it durable.
- Team Leadership: Hire, develop and set the performance bar across managers and coordinators. Build the bench this function has not had.
- Completing the Reorganization: The function is moving from managers aligned to groups of practices to managers who each own one stage of the lifecycle. That transition is in flight and you will finish it. The hard part is not the org chart, it is keeping the state and payer knowledge that currently lives with a group-aligned manager while the work is re-cut around stages.
- Time to Enrolled: Own the number, meaning the days from a provider signing their offer to being enrolled with a given payer. Underneath it: blocked billing by cause, clean submission rate, aging and follow-up compliance. You own whether the number is right, not just whether the dashboard renders.
- Reporting We Can Trust: Reconcile the places our systems disagree about the state of an enrollment, and keep them reconciled.
- Controls and Coverage: Remove the single points of failure. The review queues, the payer configuration that governs who may bill, and the approvals that keep an unenrolled provider off a schedule should never depend on one person being at their desk. Build the cross-training, segregation of duties, and second set of eyes that make that true.
- Data-Handling and Payer Restrictions: A growing list of payers and state Medicaid programs prohibits offshore handling of protected health information. You will own the restricted-payer list, enforce it in how work is actually assigned rather than in policy alone, and tell us when the only answer is an onshore hire.
- Process and Documentation: Build the per-payer requirements library so a submission goes out as soon as that payer's minimum is met instead of waiting on the strictest payer on the list, plus written procedures by state and payer specific enough that a coordinator who has never worked a given state can submit there.
- Backlog Programs: Enrollment records without documented proof of network participation, enrollments still open on providers who have left, records with no approval date. Scope each one, run it to completion, and prevent it from recurring.
- Payer Relationships and Compliance: Provider-level revalidations, roster management, directory accuracy, demographic updates, and the judgment that comes with them. When a payer offers something like provisional credentialing, you weigh the risk and make the recommendation.
- Product Partnership: Be the credentialing voice in Product. Translate what the team needs into requirements engineering can build, and verify the build solved the problem before it is called done. Our enrollment systems are mid-migration and there is real work here.
- Cross-Functional Collaboration: Work closely with Practice Success, revenue cycle, payer contracting, HR and compliance.
- Additional Responsibilities: Adapt and take on evolving responsibilities as Finni Health grows and the regulatory landscape changes.
ABOUT YOU:
You have run a credentialing function, not just worked inside one, and you are as comfortable rebuilding a process as you are working an escalation.
- Experience: 5+ years in provider credentialing or payer enrollment, multi-state, across commercial payers and Medicaid or Medicaid managed care. Medicaid experience is required. Hands-on with CAQH, NPPES, PECOS, state Medicaid portals and commercial payer portals. You have submitted applications yourself and you know where they stall.
- People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors. Be ready to tell us about someone you developed and someone you had to move on from.
- Reorganizing a Team: You have changed how a team is structured, not just who is on it. Moving people from one way of dividing the work to another, keeping the knowledge that lived in the old structure, and holding the change in place after the announcement.
- Process Building: Demonstrated expertise in identifying inefficiencies and building the fix, not only naming it. SOPs that got used, a workflow you designed, an SLA you set and then held a team to.
- Analytical and Problem-Solving: Strong ability to work with operational data, identify trends and root causes, and implement data-driven solutions. You can define a metric, notice when a number looks wrong, and go find out why.
- Compliance Judgment: You understand that credentialing is a control function. Delegated credentialing, NCQA standards, payer audits and data-handling restrictions are familiar territory, and you treat a bypassed guardrail as a serious finding rather than a convenience.
- Offshore Teams: Experience leading or working closely with offshore teams, and an honest view of what works and what does not.
- Communication and Collaboration: Excellent written and verbal communication, with proven ability to work across internal teams and with external stakeholders including payers. Much of what this role produces is written.
- Tech Proficiency: Proficient in Google Suite, Slack, and credentialing platforms such as Verifiable, Medallion, Modio, Symplr or CAQH ProView, with an opinion about what these tools do and do not do well. Experience writing requirements for a product or engineering team is a plus.
- Mission Alignment: Passion for Finni's mission to democratize autism care and empower providers to run strong, compliant practices.
- Adaptability and Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset.
WHAT SUCCESS LOOKS LIKE
- First 30 days: You know the payer landscape we operate in, you have met every manager and coordinator, and you can tell us where the days actually go between offer signed and enrolled.
- First 60 days: Time to Enrolled is reported weekly and we trust the number. Blocked billing is on a dashboard with a cause and an owner against every line. No step in the function depends on a single person being available, and you can show us the coverage plan.
- First 90 days: Blocked billing from enrollment is measurably down and the trend has turned. The per-payer requirement library covers our top payers by volume. A new coordinator can be trained from written material instead of by shadowing.
- First 6 months: The stage-based structure is fully in place and the state and payer expertise survived the move. The manager layer is stable and developing, and you are telling us what credentialing should look like two years out rather than reacting to what it looks like today.
WHAT THIS ROLE IS NOT
You do not own payer contracting or payer sales. Negotiating and signing payer agreements is a separate function with its own leader, and you own getting providers enrolled under the agreements we have. Group and facility-level enrollment, organization revalidations and single case agreements sit with that same function, so your scope is the provider rather than the organization. You do not own claims or collections either. Revenue cycle owns a claim once it is clean, and you own whether the provider was enrolled so the claim could go out at all.
BENEFITS
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
- Paid Holidays
Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is hiring a Senior Analyst to join the Commercial Analytics team and serve as a key analytics partner to our Digital Commerce business. In this role, you will own analysis and reporting across our direct-to-consumer and marketplace channels, translating data into insights that inform pricing, promotions, merchandising, and product strategy. You will help us understand what drives bookings, conversion, and margin across our digital storefronts and partner closely with Marketing Analytics to connect acquisition and traffic trends to downstream commercial performance.
RESPONSIBILITIES:
- Serve as a key analytics partner to the Digital Commerce team, analyzing performance across direct-to-consumer and marketplace channels to identify opportunities that drive bookings, conversion, and margin growth.
- Own analysis of digital pricing and promotions, including incrementality, cannibalization, discount depth, and pull-forward, to inform promotional strategy and investment decisions.
- Analyze funnel and conversion performance, merchandising, product mix, attach rate, and average order value to understand the drivers of digital commerce performance and identify opportunities for growth.
- Own marketplace performance analysis, evaluating channel economics, assortment, pricing, and customer behavior across marketplaces and our direct-to-consumer business.
- Build scalable reporting and analytical tools that give Digital Commerce leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted.
- Support commercial planning and forecasting by developing Digital Commerce inputs and channel-level drivers, and partner with Marketing Analytics to connect acquisition and traffic trends to downstream commercial outcomes.
QUALIFICATIONS:
- 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within e-commerce, direct-to-consumer, marketplace, subscription, or consumer products businesses.
- Strong SQL skills and experience working with large-scale transactional and behavioral data, with the ability to independently move from a business question to analysis, insight, and recommendation.
- Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions.
- Strong business acumen and experience partnering with e-commerce, commercial, merchandising, or other business stakeholders, with the ability to synthesize complex data into clear recommendations and actions.
- Experience with digital commerce analytics, including funnel and conversion analysis, pricing and promotional measurement, merchandising, product mix, or marketplace performance.
- Familiarity with experimentation and incrementality measurement, digital analytics or clickstream data, and business intelligence tools such as Sigma is a plus.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Palo Alto, California, United States; San Francisco, California, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role Overview:
Every project we run starts with people: software engineers, PhDs, physicians, lawyers, linguists, designers and other experts whose work trains and evaluates our customers' AI models. When a project needs 20 or 500 of them, the request comes to our Talent Matching team. We commit to a hiring timeline, find and assess the talent, and get them working by the date we promised.
The Marketplace Operations Lead takes on the hardest of those requests: US-based roles, role types we've never hired for before, and large, urgent hiring pushes where a delay is visible to the customer. When a project is falling behind, you'll be the first person we call. You'll pull in our sourcing, assessment, talent operations and onboarding teams to get it back on track, and you'll stay on it until the talent is working.
This is a senior individual-contributor role with a lot of room to grow. You'll work from our San Francisco or Palo Alto office, partner closely with matching teams in other time zones, and help set the standard for how the whole team plans, communicates and escalates. As the matching organization grows, we expect this role to grow with it.
Key Responsibilities:
Hiring requests and timelines
Pick up new hiring requests the same day they come in. Work through the requirements with the project team, flag risks early, and commit to a hiring timeline you can stand behind: how many people by which date, and what you need from the project team to get there.
Be the single point of contact for the project team, and know the status of every open position without having to ask anyone.
Decide how each kind of candidate should be assessed, and design the screening with the project team so it protects quality without adding days to the process.
At-risk hiring and escalations
Raise a flag the moment a hiring timeline is at risk, and bring a plan to recover it.
Use every option available: adjust requirements with the project team, open new sourcing channels, bring in staffing partners, adjust pay rates within approved limits, and step in on screening, scheduling or candidate calls when something stalls.
Be the person project leaders escalate to and trust to fix it, including outside normal hours when a large hiring push needs it.
US and specialized talent
Own hiring for US-based roles end to end, from sourcing strategy through assessment to start date.
Take on new and unusual role types, and turn each one into a playbook the rest of the team can reuse.
Metrics, tools and the team
Know your numbers cold: time to first hire, hires against the committed timeline, quality after start, and how many positions are at risk and for how long. Report them in a short, standard format leadership can read in a minute.
Work hands-on with our product and engineering teams on our matching platform, AI interviewer and assessment tools. Use them every day and send back specific feedback on what's slowing you down.
Raise the bar for the team around you through clear process, sharp written updates and coaching in the moment.
Basic Qualifications:
5+ years in fast-moving operations roles, such as marketplace or supply operations, strategy and operations, consulting, early-stage startup operations or staffing.
A track record of taking something that was off track and getting it delivered on a hard deadline, including the parts that weren't your job.
A steep learning curve. You get up to speed on an unfamiliar domain quickly enough to judge what good looks like, whether that's a software engineer, a physician or a linguist.
Excellent communication, written and in person. You give senior stakeholders and customers a clear picture in a few lines, especially when the news is bad.
You work well with product and engineering. You adopt tools that are still being built, find what's broken, and turn it into specific, useful feedback.
Comfort with data. You build your own reports in spreadsheets or SQL, and you manage your work from the numbers.
High hustle and high ownership. When a step owned by someone else stalls, you step in and do it.
Based in the San Francisco Bay Area and able to work from our San Francisco or Palo Alto office
Preferred Qualifications
Experience in a two-sided marketplace, or at an AI data, annotation or expert-network company.
Experience running a supply or hiring funnel at volume (sourcing, screening, onboarding).
Experience leading or mentoring a team.
Experience working with distributed teams across the Americas, Europe and India.
Hands-on use of AI tools in your own work.
How we work
One owner per position.
The person who owns the position owns the outcome, even when other teams do part of the work.
Speed matters.
We measure ourselves in days, and we're working toward hours.
Flag problems early, with a plan.
The only failure we don't accept is a surprise.
Low ego.
The outcome matters more than who gets the credit.
Compensation and logistics
$150,000 – $230,000 + equity
Onsite in San Francisco or Palo Alto, with occasional travel.
Reports to the Head of Platform Operations.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: San Francisco; New York City
Workplace: Hybrid
As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales.
This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale.
Responsibilities
- Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales
- Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers
- Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise
- Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations
- Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption
- Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion
- Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts
- Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce
- Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion
- Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance
- Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress
- Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution
You may be a good fit if
- You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies
- You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs
- You’ve owned GRR and NRR targets and can show how your team moved them
- You’ve built or rebuilt a CS function during rapid growth, not only run an established one
- You’ve run both high-touch and scaled or digital coverage models and know when each one fits
- You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes
- You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products
- You have strong command of Salesforce, forecasting, and customer health tooling
- You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders
- You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations
- You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team of
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We're seeking Senior Developers to join our development team.
This is a varied and challenging programming role. Tasks could include writing code to manage incoming data, working with AI Engineers to analyse huge data sets, or writing Restful APIs in Django to support the React front end.
Our ideal candidate takes pride in their work – producing clean, tested, beautiful code. Rather than give you a detailed set of requirements, we encourage engineers to take responsibility for solving the problem. There are many opportunities to innovate as you collaborate with stakeholders to design and implement new features.
You will be well supported to continue your professional development. This includes an annual conference allowance, a budget for books and a monthly session with your manager to identify and track your learning goals.
As Xelix continues to grow opportunities for you to develop your career becoming a Team Lead, Project Lead or Staff Engineer could be available to the right candidate.
What you'll be doing
Implementing robust and scalable solutions in Python.
Developing, using and designing REST APIs to efficiently deliver application components.
Implementing performance improvement strategies.
Ensuring the quality of code by writing comprehensive tests and participating in code reviews.
What you’ll bring
4+ years of Python coding professional experience
Ability to learn and apply new technology quickly
Ability to effectively communicate complex technical concepts to team members and stakeholders.
Familiarity with coding in Django and the Django Rest Framework, or Flask Web frameworks
Degree in Computer Science (or similar), at 2:1 or above
Amazon Web Services
SQL / PostgreSQL
Build pipeline and CI with GitHub, Jenkins, Docker, Terraform
What we offer in return
💰 Competitive salary of £70,000 - £95,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with one day a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: London, United Kingdom
Workplace: hybrid
About us
At Xelix, we work with some of the world’s largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate – moving from manual processes to automated, intelligent workflows.
Xelix is a fast-paced scale-up – things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team
150
talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together.
In this role you’ll grow, be challenged and help shape the future of Xelix. If you’re excited about building something special with us, we’d love to hear from you.
About the role
We're seeking Mid and Senior Developers to join our development team.
This is a varied and challenging programming role. Tasks could include writing code to manage incoming data, working with AI Engineers to analyse huge data sets, or writing Restful APIs in Django to support the React front end.
Our ideal candidate takes pride in their work – producing clean, tested, beautiful code. Rather than give you a detailed set of requirements, we encourage engineers to take responsibility for solving the problem. There are many opportunities to innovate as you collaborate with stakeholders to design and implement new features.
You will be well supported to continue your professional development. This includes an annual conference allowance, a budget for books and a monthly session with your manager to identify and track your learning goals.
As Xelix continues to grow opportunities for you to develop your career becoming a Team Lead, Project Lead or Staff Engineer could be available to the right candidate.
What you'll be doing
Implementing robust and scalable solutions in Python.
Developing, using and designing REST APIs to efficiently deliver application components.
Implementing performance improvement strategies.
Ensuring the quality of code by writing comprehensive tests and participating in code reviews.
What you’ll bring
3+ years of Python coding professional experience
Ability to learn and apply new technology quickly
Ability to effectively communicate complex technical concepts to team members and stakeholders.
Desirable:
Familiarity with coding in Django and the Django Rest Framework
Degree in Computer Science (or similar), at 2:1 or above
Amazon Web Services
SQL / PostgreSQL
Build pipeline and CI with GitHub, Jenkins, Docker, Terraform
What we offer in return
💰 Competitive salary of £60,000 - £80,000 depending on experience
🏝️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
🏡 Hybrid working with one day a week from our dog-friendly Hoxton office
💪 On-site gym and cycle to work scheme
🛍️ Employee discount at over 100 retailers
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
Interview Process
While the exact process may vary slightly depending on the role, our typical interview stages are:
Introductory Call
– A short Teams conversation with a Talent Partner to discuss your background and the opportunity.
Hiring Manager Interview
– A 30–45 minute Teams meeting to explore your experience and fit for the team.
Technical Task or Presentation
– A role-relevant exercise to demonstrate your skills and approach.
Final On-site Interview
– An in-person meeting with our senior leadership team and co-founders at our office.
We strive to make the process clear, efficient, and respectful of your time.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Задачи:
— Создавать игровые 3D-арты, включая модульные окружения, предметы, декор и персонажей/существ.
— Работать в тесном сотрудничестве с мультидисциплинарной командой для создания иммерсивных и повторяемых симуляционных игр.
— Внедрять 3D-ассеты в игровой движок, включая импорт, настройку материалов, префабов, папок и исправление багов.
— Активно участвовать в командной работе, включая коммуникацию, решение проблем и участие в плейтестах.
— Обеспечивать оптимизацию ассетов и сцен без ущерба для игрового видения.
Требования:
— Опыт работы на уровне Senior.
— Умение работать автономно с общим направлением.
— Широкий художественный и технический набор навыков: окружения, предметы, персонажи/существа.
— Уверенное владение Unreal Engine, включая внедрение ассетов и исправление багов.
— Готовность приоритизировать скорость и эффективность.
— Понимание оптимизации и производительности для одиночных и многопользовательских игр с точки зрения искусства.
Будет плюсом:
— Навыки риггинга, VFX, UI, технического арта, концепт-арта.
Условия:
— Полная занятость.
— Удалённая работа.
— Открыто для кандидатов из Великобритании и Европы.
Location: Germany
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. Following its recent partnership with Aleph Alpha, the company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
In this cross functional role, you will stand up our PR and Communications function in the German market. You'll partner with the Global Corporate Communications team and EMEA Communications team to create a regional communication plan that fuels our growth among governments and enterprises in the most highly-regulated industries across DACH. You’ll nurture how we talk to customers, partners, and employees, ensuring that the corporate message resonates culturally for the German market and its audiences.
This is a rare opportunity to build a comprehensive German PR function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small.
Key Responsibilities
As the Communications Manager for Germany, you will:
- Own and drive Cohere’s German communications strategy, aligning corporate priorities, business objectives, product innovation, executive visibility and technical differentiation to strengthen the company’s reputation in Germany
- Translate Cohere’s innovations and customer success stories into compelling, locally relevant narratives for German-speaking audiences
- Lead proactive media engagement and newsjacking opportunities in close collaboration with EMEA Communications and EMEA Government Affairs, capitalising on relevant industry and policy developments to amplify Cohere’s voice
- Elevate the profile and influence of Cohere’s German leadership and spokespeople by partnering with Executive Communications to develop strategic messaging, thought leadership, media opportunities and executive visibility programmes, including for the German Country Manager.
- Strengthen Cohere’s reputation through customer- and partner-led storytelling, working closely with Partner Marketing to showcase German customer outcomes, deepen strategic relationships and amplify the impact of Cohere’s ecosystem in the local market.
- Lead and coordinate German crisis and issues communications, partnering with Corporate Communications and relevant local and regional teams to anticipate reputational risks, develop response strategies and ensure clear and timely communications.
Qualifications
- Have 7-10 years of experience in B2B communications in DACH, or technical content, ideally in AI, enterprise software, or developer‑focused environments
- Have a talent for translating complex topics into different languages without losing nuance
- Are experienced at managing PR agencies in the German market
- Have experience and/or heavy interest in policy and regulatory communications, particularly within the German/EU regulatory environment
- Have experience running communications strategies for the DACH region
- Are highly organized and detail‑oriented with strong project management skills and a bias for action
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Bengaluru
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey's Enterprise Sales Manager, India will be the founding sales leader in the market, responsible for establishing and scaling Harvey's enterprise go-to-market motion across India. This role will build and coach a team of high-performing Account Executives driving the growth of Harvey's AI solutions within the legal and professional services markets in the country. As the first sales manager on the ground in India, this person will define the local playbook, develop relationships with leading law firms, corporate legal departments, and professional services organizations, and serve as a key member of Harvey's APAC founding team. The ideal candidate is a self-starter who can navigate ambiguity, operate in a fast-paced environment, and build from scratch with limited oversight — combining the mindset of a player-coach with the strategic vision to scale. This is a rare opportunity to shape Harvey's presence in one of the world's largest and fastest-growing legal markets from the ground up.
WHAT YOU'LL DO
- Establish Harvey's enterprise sales presence in India, building the foundation for a high-performing regional team.
- Recruit, mentor, and lead a team of consultative, solution-based Enterprise sales professionals as the market grows.
- Own long-term strategy and day-to-day operations of the India sales team, including pipeline development, forecasting, and revenue targets.
- Develop and adapt Harvey's sales playbook for the Indian market, documenting learnings that can be applied across APAC.
- Work cross-functionally with Product, Marketing, Legal Engineering, and Customer Success to build effective processes and solutions for clients in India.
- Cultivate relationships with Indian law firms, in-house legal teams at large enterprises and global capability centers (GCCs), and professional services organizations.
WHAT YOU HAVE
- 10+ years of tech sales experience and 5+ years of people management experience.
- Experience building or scaling Enterprise sales teams in India, APAC, or other emerging markets, ideally within SaaS or legal technology.
- Proven track record of selling complex software solutions to enterprise clients using a consultative, value-based selling methodology.
- Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences, including senior legal professionals and law firm partners.
- Demonstrated passion for AI and its potential applications in knowledge work, with interest in the legal profession and helping lawyers work more effectively.
- Energized by ambiguity, early-stage environments, and building foundational processes from the ground up.
- Work eligibility: Must be authorized to work in India. Visa sponsorship is not available for this role.
PLEASE FIND THE APPLICANT PRIVACY FOR THIS REGION HERE https://www.harvey.ai/legal/india-applicant-privacy-notice.
#LI-SG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Commercial Account Executive, you will own a focused territory of strategic target accounts and existing customers with 500-2,500 employees, with an emphasis on Fortune 1000 and high growth organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex, six-figure, multi-product, platform opportunities, and expand 1Password’s strategic footprint across an existing book of business.
This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders.
This is a remote, field-based opportunity. Candidates must be based in the New York City metro area or New England area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years experience selling to Fortune 1000 organizations and high growth companies spanning 500+ employees, with 1+ year of substantial cybersecurity sales experience.
- A consistent record of exceeding $1M+ annual quotas, including experience carrying quotas in the $1M-2M range and closing complex, multi-product opportunities.
- Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards.
- Demonstrated success selling enterprise platforms and multi-product solutions, and not just transactional or stand-alone point products.
- Clear methodology for maintaining 2.5x pipeline coverage at all times through territory tiering, account planning, outreach cadence, and cold calling efforts.
- Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms.
- Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case.
- A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements.
- Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences.
- Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills.
Bonus points for:
- You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request.
- You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center.
- You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable.
- You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities.
- You hunt daily for new opportunities and consistently hit pipeline generation targets.
- You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book.
- You are coachable, apply feedback quickly, and continuously improve your craft.
- You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement.
What you can expect:
Own and grow a strategic commercial territory
- Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers.
- Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility.
- Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security.
- Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota.
- Cultivate relationships in the channel through innovative account mapping techniques and in-person co-selling opportunities.
Sell the full platform story
- Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines.
- Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability.
- Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access.
- Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences.
Lead complex, multi-stakeholder sales cycles
- Orchestrate 4-6 month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors.
- Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria.
- Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans.
- Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline.
- Structure and negotiate complex, multi-year, multi-product agreements, org-wide solutions with material ARR and platform expansion potential.
Expand strategic customer relationships
- Build broad, durable relationships throughout customer organizations rather than relying on a single champion.
- Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities.
- Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes.
Operate as one team
- Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk.
- Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision.
- Represent 1Password at executive briefings, customer meetings, trade shows, and industry events.
- Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce.
- Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement.
How you work:
- Knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management.
- Experience competing and winning against major enterprise identity and cybersecurity platform providers.
- Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools.
- Demonstrated ownership of full cycle sales from initial cold outbound to close to expansion.
- Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners.
USA-based roles only: The annual base salary for this role is between $82,000 USD and $115,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: New York City
Redesign the operating system for public transit.
Via is a global leader in smart public transportation, using technology to change how the world moves. Our Transit Operations platform powers on-demand, paratransit, school bus, and fixed-line service for public agencies, reaching hundreds of thousands of riders every week. For many of them, public transit isn't a convenience. It's how they get to a job, a hospital, or a classroom.
Checklists are where public-sector software starts. They shouldn't be where it stops. The real test is whether a dispatcher can fix a missed pickup in seconds, or whether a rider with a disability can book a trip without a phone call. Our users span paratransit eligibility managers, call center agents, dispatchers, and agency leaders, plus the riders, caregivers, and students on the other end. Each one deserves a product that's insights-first, obvious to use, and delightful, especially the communities with the fewest alternatives.
This is your chance to redesign a complex, mission-critical platform with usability and delight as the bar. You'll also drive how design itself can be AI-led, moving from static mockups to rapid prototypes to production-ready code, working side by side with engineers. This isn't AI for AI's sake. It's a way to democratize great design and ship better real-world outcomes for the people who rely on transit most.
The Product org is investing in Design and is looking for multiple candidates with varying degree of experience - this is a fast and growing team!
What You'll Do:
Lead the redesign of our dispatch and booking platform, unifying the experience across on-demand, paratransit, school bus, and fixed-line service.
Make every workflow insights-first, so data surfaces the right decision at the right moment instead of sitting in a report.
Design for the full cast of people who make transit work: eligibility managers, call center agents, dispatchers, riders, caregivers, and students, each with journeys that feel purposeful and efficient.
Design around rider eligibility, special conditions, and disability aids so every trip is dignified and easy, especially for riders with the fewest alternatives.
Drive how our design team works with AI, from synthesizing research and exploring concepts to building rapid prototypes and production-ready code.
Work in a forward-deployed way: spend time with agencies and engineers, test ideas against real operations, and ship alongside the team.
Run research and usability testing, and partner with analysts to turn data into design decisions.
Own the details, from concept to pixel-perfect execution, and make tradeoffs explicit.
Evolve our design system deliberately as we scale.
Partner closely with product, analytics, and engineering across the full project lifecycle.
What you Bring:
7+ years in digital product design, with a portfolio showing concept-to-launch leadership on complex products.
A systems-thinking mindset and experience designing dense, data-rich, high-stakes workflows.
A point of view on how AI changes the design process, and the curiosity to keep pushing it.
Comfort prototyping beyond Figma and moving work toward production code (or a strong drive to learn).
A high bar for craft and strong Figma and prototyping skills. Motion and interaction design is a plus.
Clear communication and the ability to explain the "why" behind your decisions.
Ownership, independence, and pragmatism about timelines, scope, and technical constraints.
Empathy for riders who depend on public transit and a real interest in equitable mobility.
A degree in Design, HCI, or a related field, or equivalent practical experience.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $175,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Location: Ottawa
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations.
You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good.
Location: Ottawa (proximity to government customers)
Security Clearance: Active Top Secret clearance is mandatory for this role
WHAT YOU'LL DO
Strategic Customer Partnership:
- Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI Adoption & Implementation Leadership:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
- Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
Compliance & Risk Management:
- Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements
- Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards
- Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives
- Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts
- Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions
Customer Advocacy & Product Influence:
- Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI
- Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's public sector go-to-market strategy and positioning
- Represent Cohere at government forums, working groups, roundtables, and industry events
Cross-Functional Collaboration:
- Partner with Sales to support expansion opportunities, renewals, and new customer acquisition
- Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization
- Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements
- Collaborate with Marketing on thought leadership content, case studies, and public sector community building
YOU MAY BE A GOOD FIT IF:
Required Experience:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
- At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
- Active Top Secret security clearance (mandatory)
Customer Success & Account Management Excellence:
- Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Track record of identifying and closing expansion opportunities within existing accounts
- Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement
- Experience navigating organizational politics and building coalitions across siloed government departments
Public Sector & Defence Acumen:
- Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare
- Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles
- Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles
- Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements
- Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines
- Proven ability to work with classified information and operate effectively in secure, compartmented environments
Nice to Have:
- Bilingual (English/French) proficiency—a strong asset for working across the federal government
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives
- Direct experience working with Canadian defence, intelligence, public safety, or national security organizations
- Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training
- Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools
- Background in management consulting, systems integration, or digital transformation consulting for public sector clients
- Experience with any modern programming language (C++, C#, JavaScript, Python, etc.)
WHAT MAKES THIS ROLE UNIQUE
This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology.
You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes.
If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
УдалённоleadRemote: United States
seniorNorth America - Remote
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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