Location: Virginia
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward Networks is looking for a Customer Success Engineer.
Do want to create a category and help build a special company?
Join a company that has been in market 5+ years and has some of the top Federal agencies and F500/Global 2000 already buying and referenceable.
We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.
What you’ll do:
As a Customer Success Engineer for our Federal team, you will be responsible for providing world class post-sales technical leadership to our client base.
Responsibilities:
Providing advice and guidance as the Forward Networks subject matter expert to ensure successful ongoing usage and adoption of our technologies
Taking ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
Walking customers through the various stages of adoption with Forward Networks Platform
Working directly with our internal Product Management, Engineering, Sales and Marketing teams.
Some travel to customer locations (<10%)
Requirements:
B.S. Computer Science or equivalent educational experience
TS/SCI w/ a CI Poly Clearance Required
5+ years of customer facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider or Governmental agencies
Experience:
Strong understanding of Networking and Security fundamentals
Experience in working with multiple Network vendors (e.g. A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks etc.)
Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; Superior presentation skills
Excellent analytical & problem-solving skills, combined with the ability to provide quick resolution to problems
Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment
Highly Desired:
One or more of the following certificates: CCIE, JNCIE or VCDX
Experience in working for a startup company
Working knowledge of API driven workflows and scripting languages (Python, bash, jq, graphql, etc)
The expected On-Target Cash Earnings for this role is between $190,000-$240,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Android Platform team sets the technical direction for Android at Reddit. We design, build and support the Android app for millions of DAUs and the development ecosystem (libraries, frameworks, observability, and build/CI tooling) that every team uses to ship delightful Reddit experiences.
As a Staff Android Engineer on the Android Platform team, you’ll set technical direction and lead cross-team initiatives for a large, multi‑team Android codebase, with a core focus on three pillars: Client Health (Crashes/ANRs/Performance), Developer Experiences, and App Architecture (modern and opinionated). You’ll turn ambiguous platform problems into a multi-quarter roadmap, align engineering partners, and stay hands-on from design and implementation through rollout and adoption.
What you’ll do
Lead technical decisions that will scale Reddit’s Android Platform to the next 100M+ DAUs, balancing long-term platform health with product delivery.
Drive Developer Experience strategy to accelerate build and test cycles and improve release safety across teams.
Architect Android Client Health and Observability foundations (events, traces, dashboards) to empower engineering teams to safeguard performance and reliability.
Champion AI supercharged developer and agent workflows.
Provide technical leadership and mentorship to senior engineers, elevating engineering standards across teams through architectural reviews, documentation, and technical guidance.
What we expect from you
5+ years software development experience with 3+ years building Android applications, with a track record of leading complex Android initiatives from problem definition through delivery and sustained adoption.
Experience setting technical direction and delivering shared platform capabilities in a large Android codebase used by multiple teams and millions of daily active users.
Deep expertise in Kotlin, Android lifecycle and concurrency, and modern Android technologies such as Jetpack Compose and Kotlin coroutines, with sound judgment about architectural tradeoffs and migration strategies.
Strong background in Android platform/infrastructure work: shared libraries or frameworks, experiments/logging, navigation, startup/session orchestration, or core networking/caching.
Strong systems thinking and hands-on problem solving, with evidence of measurable improvements to app reliability, performance, or developer productivity.
Ability to influence without formal authority, build consensus across engineering, product, design, and data partners, and communicate technical strategy and tradeoffs clearly.
Practical experience applying AI to engineering workflows (code generation, refactoring, static analysis, or CI checks) with clear, measurable benefit.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#
LI
-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About The Team
Most people know Deliveroo as the app that brings sushi or burgers to their front door. Deliveroo for Work (DfW) is our dedicated B2B arm. We help businesses - from tech startups to global law firms - manage their corporate catering and employee food perks.
Whether it’s providing late-night meals for hardworking teams, organising office pop-ups, managing monthly "stipends" for remote workers, or catering massive boardroom events, DfW is the secret ingredient to a happy office culture. We offer companies a centralised platform to control spending while giving their employees access to the best restaurants in the city.
About The Role
As a Corporate Service Centre Agent, you will be the first point of contact for our corporate clients balancing client care with commercial growth applying a care-first mindset in this dual purpose role. Day to day, you’ll own onboarding new clients, handling account queries, and resolving escalations for all our markets but predominantly working in our French market, whilst identifying opportunities for growth, both reactively and proactively. As our SMB segment continues to expand, you will grow and retain our SMB portfolio by building strong client relationships and tailoring recommendations to client needs.
You’ll be part of a dynamic and supportive team in our Paris office, working under a hybrid model (at least three days a week in the office). This role will require a small amount of shift work to cover for our companies based in UAE, Italy, France and Belgium.
This role has 37.5 working hours per week from Monday to Friday, 8:00 am to 8:00 pm.
Salary: this role offers a 30.800€ annual base salary + up to 7.700€ yearly bonus based on performance.
Key Responsibilities
Care (50%):
Client onboarding:
Guide new clients through their first Deliveroo for Work experience, ensuring a smooth transition.
Customer service:
Handle account-related queries, educate clients on our platform, and provide outstanding support through email and telephone
Issue resolution:
Manage escalations efficiently, offering appropriate solutions to maintain high client satisfaction.
Commercial (50%):
Account Management Assistance:
Support Corporate Account Managers with reporting, auditing key accounts, and data entry tasks.
SMB Account Management & Upselling:
Identify and act on opportunities to expand usage within existing accounts through email and telephone calls.
Commercial Ownership:
Take ownership of the health and growth of your accounts, tracking spend and engagement, supporting renewals, and flagging retention risks early.
Requirements
This team will be looking after Corporate Accounts so the ideal candidate is organised and has a strong sense of customer service, whilst understanding the corporate world. The position would be suited to someone enthusiastic about securing a client-facing role with a variety of different tasks to do each day. This role is for you if you:
Native or fluent in English and French
A driven and hardworking individual with experience in customer service and account management
Commercial awareness and account management experience, with confidence in upselling, building client relationships and using data to drive growth
A strong understanding of Excel
Excellent verbal and written communication skills
Identifying complex issues and thinking on your feet to come up with the right solution
Able to adapt to day-to-day challenges in relation to tasks assigned to you
A team-oriented attitude, willing to collaborate and support colleagues
Experience and ability to utilise AI tools
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Florida - Pompano Beach
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Customer Experience Specialist plays a key role in delivering an elevated living experience across Cottonwood Residential communities. As the first point of contact for prospects, residents, and vendors, this individual sets the tone for every interaction and ensures each customer feels welcomed, supported, and valued. This role is ideal for a service-driven professional who thrives in a fast-paced environment, excels at building relationships, and takes pride in creating a seamless and memorable customer journey, from first impression through daily resident interactions.
Key Responsibilities
Customer Experience & Front Office Operations
Serve as the first point of contact for all customers, including prospects, residents, and vendors
Create a welcoming office environment by greeting every visitor with professionalism and positivity
Deliver exceptional customer service by identifying needs and providing timely, effective solutions
Answer and manage all incoming calls, documenting detailed and accurate information in property management systems
Assist residents with requests such as package retrieval, key distribution, work order entry, and general inquiries
Act as a liaison between residents and maintenance teams to ensure service requests are handled efficiently
Leasing Support & Sales
Maintain up-to-date knowledge of apartment availability, pricing, and community features
Support leasing efforts by answering prospect questions and assisting with the application and documentation process
Conduct follow-up communication with prospective residents to support conversion and occupancy goals
Prepare apartment homes for move-ins and assist with move-in and move-out processes
Community Presentation & Operations
Walk the community regularly to ensure amenities, buildings, and tour paths meet Cottonwood standards
Open, close, and maintain Self-Guided Tour units, ensuring cleanliness and readiness at all times
Assist with signage, directional materials, and overall tour experience setup
Maintain knowledge of the local area to better assist prospects and residents
Marketing & Resident Engagement
Support community marketing efforts, including social media posting and outreach initiatives
Assist in planning and executing resident events and engagement activities
Contribute to building a strong community atmosphere that enhances resident satisfaction and retention
What You Bring
Bilingual English-Spanish speaking skills are a plus!
High school diploma or GED required
1+ years of in-person, customer facing experience required
1+ years of other customer service, administrative, sales, or hospitality experience required
Multifamily property management experience is a plus
Strong interpersonal and communication skills with the ability to engage professionally with a wide range of audiences
Customer-first mindset with a passion for delivering exceptional service
Strong organizational skills and attention to detail
Ability to multitask and perform in a fast-paced, customer-facing environment
Proficiency with Microsoft Office Suite and comfort learning property management systems (e.g., Entrata)
Flexibility to work extended hours, including arriving prior to office opening as needed
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Required to
talk and hear
Required to
stand; walk; use hands to finger, handle or feel; and reach with hands and arms
R
equired to sit; climb or balance; and stoop, kneel, crouch or crawl
Lift and/or move items up to 50 pounds and must occasionally lift or move items over 50 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth
perception
and ability to adjust focus
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Задачи:
— Управление командой VIP Managers, распределение задач и контроль результатов.
— Контроль ключевых KPI: FRT, CSAT, VIP Retention.
— Анализ показателей команды, подготовка отчётности.
— Работа со сложными VIP-кейсами и эскалациями.
— Проведение 1:1, обучение, мотивация и развитие сотрудников.
— Оптимизация процессов и повышение качества VIP-сервиса.
— Участие в найме и масштабировании команды.
Требования:
— Опыт работы в VIP-направлении iGaming (Casino / Sportsbook).
— Опыт управления командой от 4 человек.
— Понимание VIP Retention, CRM, бонусных механик и программ лояльности.
— Умение работать с KPI, аналитикой и отчётностью.
— Опыт оценки эффективности и развития сотрудников.
— Самостоятельность, проактивность и ориентация на результат.
— Рассматриваются сильные VIP Supervisors / VIP QA с релевантным опытом и управленческими навыками.
Условия:
— Возможность влиять на развитие VIP-направления.
— Участие в масштабировании команды.
— Прямое взаимодействие с Head of VIP.
— Перспектива роста до Head of VIP.
Основные задачи:
— Управление HR-функцией компании.
— Работа напрямую с CEO и руководителями направлений.
— Поддержка сотрудников и менеджеров в ежедневных HR-вопросах.
— Проведение 1:1 и регулярная коммуникация с командой.
— Работа с атмосферой, вовлечённостью и корпоративной культурой.
— Решение конфликтных и сложных ситуаций внутри команд.
— Контроль onboarding, probation и offboarding.
— Работа с retention и анализ причин увольнений.
— Поддержка руководителей в вопросах performance сотрудников.
— Участие в формировании мотивации, бонусов и пересмотров.
— Контроль полного цикла recruitment.
— Участие в закрытии ключевых вакансий.
— Ведение HRIS и HR-аналитики.
— Разработка и актуализация внутренних HR-политик и правил.
— Взаимодействие с finance/legal по вопросам сотрудников и документов.
— Организация внутренних активностей и развитие корпоративной культуры.
Требования:
— От 2 лет опыта в HR.
— Искренне любить работать с людьми.
— Высокий уровень эмпатии и эмоционального интеллекта.
— Умение выстраивать доверительные отношения с очень разными людьми.
— Сильные коммуникационные навыки.
— Умение не избегать конфликтов, а спокойно и конструктивно их решать.
— Понимание recruitment и полного employee lifecycle.
— Самостоятельность и инициативность.
— Умение одновременно быть на стороне людей и понимать потребности бизнеса.
— Системность без излишней бюрократии.
— Английский — от B2.
Будет плюсом опыт в iGaming, affiliate или digital marketing, а также опыт работы в быстрорастущих компаниях.
Кого мы ищем:
— Живого, открытого и сильного HR, который знает свою команду, понимает, чем она живёт, умеет услышать человека и создать среду, в которой людям хочется работать.
— Умение говорить «нет», проводить сложные разговоры, давать честную обратную связь и принимать решения в интересах бизнеса.
Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you a salesperson at heart? Then join our sales team as a
Sales Representative
for the UK market and be responsible for establishing successful new business relationships resulting in the company's growth!
Establish and expand business relationships with TeamViewer customers via telephone, e-mail and chat
Identify cross and up-sell potentials and distribute the entire TeamViewer product platform
Negotiate sales contracts and close deals while maintaining accurate records of sales activities and customer interactions to ensure that your monthly goals are met
Collaborate with other departments, such as Customer Support and Retention, to ensure a high level of service satisfaction
Stay on top of industry trends, competitors and market conditions
Requirements
Native
level of
English
is mandatory, further languages are a plus
Experience in a competitive sales environment and a track record of meeting or exceeding targets
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude, willingness to learn and enjoy working in an international team
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
О компании
Компания создаёт стейблкоин для активных инвесторов, работает на стыке инвестиционных продуктов, машинного обучения и DeFi. На ранней стадии нужен человек, который поможет понять потребности пользователей, превратить их в удобный продукт и выстроить органическое привлечение. Роль самостоятельная с прямой работой с основателями и разработкой, ответственность за путь пользователя от первого знакомства до удержания.
Задачи:
— Проводить интервью, сегментировать активных инвесторов, изучать их текущие инструменты, критерии доверия, причины выбора и отказа.
— Уточнять целевой профиль пользователя и ценностное предложение.
— Превращать интервью и аналитику в гипотезы, приоритизировать backlog вместе с основателями и инженерной командой, описывать сценарии и критерии успеха, доводить изменения до релиза и оценки результата.
— Владеть пользовательским journey, ставить задачи дизайнеру, проверять прототипы с пользователями, улучшать onboarding и сокращать путь до первой ценности.
— Делать простые прототипы самостоятельно.
— Выстроить измерение привлечения, активации, первого использования, удержания и рекомендаций.
— Анализировать когорты, причины потерь и результаты экспериментов.
— Объяснять продукт понятным языком, готовить запуск функций, собирать обратную связь и связывать продвижение с реальной пользой для инвестора.
— Развивать website, landing pages, blog, SEO, X / Twitter и lifecycle коммуникации.
— Самостоятельно писать ключевые тексты, тестировать темы и каналы дистрибуции.
— Делать простые demos и walkthroughs, писать сценарии видео, организовывать более сложное производство.
— Развивать ядро early users, beta testing и регулярное общение с сообществом.
Требования:
— Проверяемые кейсы, в которых кандидат лично прошёл путь от проблемы пользователя до изменения продукта, запуска и измеримого результата.
— Опыт 4-7 лет в product, growth или product marketing, важнее содержание работы.
— Предпочтительный бэкграунд: финтех, особенно брокеридж, инвестиционные приложения и сервисы для активных инвесторов.
— Практический опыт customer discovery, onboarding, activation и retention.
— Умение работать с продуктовой аналитикой: определять событие и знаменатель метрики, сравнивать когорты, учитывать качество трафика и ограничения небольших выборок.
— Хорошее чувство UX и способность работать с дизайнером и разработкой.
— Умение объяснить, какую пользовательскую проблему решает предлагаемый интерфейс.
— Сильный письменный русский и рабочий английский для интервью, продуктовых текстов и англоязычного X.
— Готовность лично писать, редактировать и делать простые demos.
— Интерес к криптовалютам и опыт их использования как пользователя: CEX, кошельки, переводы и стейблкоины.
— Знание DeFi будет плюсом.
— Опыт запуска криптопроектов с собственным токеном не входит в целевой профиль.
— Самостоятельность на стадии 0→1, готовность работать без большой команды и осмысленное использование AI-инструментов с проверкой результата.
Условия:
— Полная занятость, 100% рабочего времени.
— Для кандидатов из Москвы — гибридный формат работы, офис в центре Москвы.
— Для кандидатов из других городов России и из-за рубежа — удалённый формат.
— Конкурентное фиксированное вознаграждение, выплачиваемое в стейблкоинах: USDT/USDC, 1:1 к доллару.
— Возможен токеновый пакет; размер и график vesting определяются индивидуально в оффере.
— Прямая работа с основателями, влияние на продуктовые решения и короткий цикл от гипотезы до запуска.
Location: Kuala Lumpur, Malaysia; Indonesia; Singapore
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
What to expect:
Intelligence builds the AI capabilities no single team at Osome should carry alone, and helps every other team ship AI well. It works in three modes. It
owns
cross-cutting capability. It
enables
product teams by pairing with their engineers, so the pattern transfers and the team runs it afterwards. It
incubates
only by exception: building inside another team's area when that team has no capacity, always with a written hand-back plan.
This is a hands-on PM role. You'll find problems by talking to end users, dig into the data in BigQuery and Postgres to prioritise, prototype cheaply before committing engineering effort, and ship small fixes yourself. You'll also be the team's main liaison with Operations.
At a glance
You'd own: client and agent assistants (e.g. Maria, our client-facing bot, and the workflows it runs), document and accounting intelligence (e.g. document recognition, AI accounts review, our XBRL agent), and the shared AI foundation (evaluation and safety, memory, Osome MCP and model choices).
You'd work with: five engineers, plus shared design and an analyst. Product teams across Osome and our operations teams are your customers.
The problem to solve: AI is spreading across our teams faster than shared standards are. Your job is to stop every team reinventing evaluation, safety and memory, while our core AI products keep improving quarter on quarter.
What you'll do:
Own the Intelligence roadmap, OKRs and delivery, with two or three big bets each quarter. You make the prioritisation calls, own the business outcome behind the backlog, and write the release notes when things ship.
Set the evaluation bar for AI across Osome: eval datasets, confidence thresholds, human-review sampling and go/no-go gates.
With our Security team, set the safety and data-handling bar for AI across Osome: escalation rules, pre-action checks on agents, fail-open vs fail-closed behaviour, privacy and retention, client data isolation, and provider governance (e.g. zero data retention agreements).
Define the success metrics for each AI product before it ships, then keep checking the data yourself after launch to see whether it's working. Brief the analyst on what to build, and review the result. Use that evidence to make model and provider calls, e.g. benchmark a new model against our own labelled documents before switching.
Break epics into clear stories and tasks that engineers can pick up without a meeting. Pair with product teams' engineers to build AI features, and define what "successfully handed over" means.
Be the team's liaison with Operations: run training and feedback rounds, collect baseline data, and drive adoption until the AI version beats the manual process.
Run a small research track: test new techniques and approaches (e.g. retrieval, memory or agent patterns) on our own problems, and write up what we should adopt and what we should skip.
Represent this team's priorities to senior stakeholders.
As the team grows, mentor other PMs and help manage them.
Who you are:
Evaluated against our PM capability framework. At the Senior PM level, that means:
Strategic impact:
you can define and drive a strategy spanning 12 months or more for a platform-style team whose customers are other teams, tied to a company-level goal such as gross margin.
Domain ownership:
you own the OKRs, roadmap and business outcome of a complex, ambiguous, cross-functional area. You understand applied LLM/ML products deeply (evaluation, retrieval, memory, agent safety), and can become credible in our accounting and operations domain within two quarters.
Collaboration:
you drive high adoption of new tools with operations teams, including the processes needed to run them. You build consensus among senior leaders with conflicting goals, and you can say no while leaving the stakeholder feeling heard.
Problem-solving:
you map ambiguous, system-level problems, and know when a rule, a classifier or an LLM is the right tool.
Execution:
you reliably ship complex, cross-functional launches involving Operations and other product teams. You prototype to de-risk before committing engineering time, and you spot risks early.
AI-literacy:
hands-on well beyond prompting. You build prototypes and ship small PRs with AI coding tools, build eval datasets and run model experiments, read traces, and judge where models fail.
Leadership:
you shape direction across teams you don't manage, improve how the team works, and are ready to mentor at least one other PM as a player-coach.
What you bring
AI/ML features shipped to production, with quality measured after launch (accuracy, coverage, deflection).
Experience building evaluation datasets and running model experiments: thresholds, go/no-go gates, human-in-the-loop decisions, and reading traces in an observability tool (we use Langfuse) to see where models fail.
Experience shipping AI features that handle sensitive or financial data, and deciding when they should escalate to a human or stop.
Daily use of AI coding tools (e.g. Claude Code, Codex, Cursor) to read code and ship small changes.
Strong SQL. You can pick the right metrics for a product and explain what you need to an analyst. Data modelling is not required.
Experience working directly with operations teams: running training, collecting feedback, and proving time saved against a manual baseline.
A track record of good calls under ambiguity, and of checking afterwards whether they were right.
(Nice to have) Setting company-wide safety and data-handling rules for AI: fail-open vs fail-closed policies, privacy and retention, and client data isolation, including knowing when a new AI vendor needs a security review before it sees any data.
(Nice to have) Bookkeeping or accounting literacy: enough double-entry, chart-of-accounts and GST/VAT knowledge to judge whether an AI accounts review or document check is right. Either a qualification or hands-on bookkeeping experience counts.
(Nice to have) Document AI/OCR in production: classifying or extracting invoices, bank statements and receipts, and the trade-offs between coverage, accuracy, confidence thresholds and cost.
(Nice to have) Agentic systems or MCP in production: agents or tools that take real actions, with permissions, human approval steps and multi-step evaluation.
Our Benefits
Multi-cultural environment to enhance your global perspective.
Learning opportunities and mentorship from peers and leaders.
Flexible working arrangement; Hybrid working arrangement
An agile working model focused on goals and performance.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Location: Kyiv, Ukraine
Workplace: Hybrid
[https://app.ashbyhq.com/api/images/user-content/eaa93aea-4a8e-480b-ac45-957f53a8b99b/230615d5-1e71-4618-8216-a6082a6261ae/Holy%20earth.png]
HOLYWATER TECH https://holywater.tech/ — це технологічна компанія, яка створює розважальні продукти на перетині людської творчості та штучного інтелекту. Вони є прикладами ШІ-нативних платформ, що переосмислюють способи сторітелінгу та дають змогу будь-кому стати творцем. Екосистема продуктів HOLYWATER TECH включає:
→ My Drama https://apps.apple.com/us/app/my-drama-watch-shorts-movies/id6498713494 — стримінгову платформу вертикальних серіалів, №1 серед європейських та американських компаній у ніші
→ My Passion https://apps.apple.com/us/app/my-passion-romance-books/id1568149521 — цифрову бібліотеку книг №1 у понад 10 країнах світу
→ My Muse https://apps.apple.com/ua/app/my-muse-audiobooks-stories/id6738098034 — платформу ШІ-генерованих серіалів, що відкриває нову еру сторітелінгу
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HOLYWATER TECH СЬОГОДНІ — ЦЕ:
- стратегічне партнерство з FOX Entertainment та Dhar Mann Studios
- придбання VFX-стартапу Jeynix
- 100+ млн завантажень застосунків
- $22 млн інвестицій на розвиток вертикальних серіалів у США
- 30+ міжнародних нагород, зокрема Muse Creative, W3, Telly, Runway AI Film Festival, Lovie
- 100+ млн годин переглянутого та прочитаного контенту
- провідні позиції у своїх нішах на ринках США та Європи
___________________________________________________________________________
Ми створюємо нові формати, історії та будуємо світ, де єдине обмеження — людська уява. І зараз шукаємо Product Manager, хто готовий/-а долучитися й творити його разом із нами.
Твоя місія:
- Відповідати за зростання продукту та його P&L — від формування стратегії до досягнення фінансового результату.
- Знаходити і стабілізувати юніт-економіку: pricing, paywall, retention, acquisition та ключові метрики продукту.
- Будувати та запускати систему продуктових експериментів для зростання revenue.
- Глибоко працювати з контентною складовою продукту: аналізувати що перформить, формувати вимоги до контент-команди та впливати на те, що виробляється.
- Тісно взаємодіяти з маркетингом для масштабування трафіку через платні канали (Meta, CPA-мережі та інші).
- Самостійно пріоритизувати roadmap і приймати ключові рішення по продукту: стратегія, монетизація, позиціонування.
- Формувати чіткі цілі та поступово будувати команду навколо продукту.
___________________________________________________________________________
ДЛЯ ЦЬОГО ЗНАДОБЛЯТЬСЯ ТАКІ НАВИЧКИ ТА ДОСВІД:
- Від 1+ року досвіду роботи в B2C продуктових компаніях з subscription-монетизацією (мобільний або web-продукт).
- Практичний досвід зростання продукту: A/B тестування, робота з retention, acquisition, paywall та ключовими продуктовими метриками.
- Розуміння unit-економіки та P&L — вміння читати цифри, знаходити точки зростання і приймати рішення на основі даних.
- Досвід роботи з контентною складовою продукту: аналітика контенту, розуміння що і чому перформить, взаємодія з контент-командою.
- Досвід взаємодії з маркетингом та роботи з performance-каналами залучення трафіку (Meta, CPA-мережі та інші).
- Самостійність і структурність мислення — вміння будувати процеси там, де їх ще немає, без очікування готових рішень.
- Практичний досвід використання AI-інструментів для росту продукту або автоматизації процесів.
Буде плюсом:
- Підприємницький бекграунд або досвід роботи в компанії з швидким темпом росту.
___________________________________________________________________________
ЩО ОТРИМАЄШ ВІД НАС:
- Швидке професійне зростання. Ми будуємо середовище, де розвиток — норма: лекції, бібліотеки, хакатони, школи. Компенсуємо профільне навчання й вивчення будь-якої мови, зокрема української.
- Гнучкий формат. Ремоут чи офіс — обирай формат, який підходить тобі.
- Обладнані офіси на київському Подолі та у Львові з постійним світлом від генераторів, укриттям і обідами. За кордоном HOLYWATER TECH також має офіси в Порто та Варшаві.
- Техніку та сервіси. Все, що треба для роботи.
- Особистісний ріст та well-being. Компенсуємо профільне навчання, вивчення мов, спортзал і підтримку ментального здоров’я.
- Відпочинок і відновлення. 20 днів відпустки + офіційні свята, безлімітні лікарняні, медстрахування в Україні після випробувального та корпоративний лікар
___________________________________________________________________________
ЧОМУ З НАМИ КЛАСНО?
- Реальний вплив. Твої рішення прямо впливають на 100+ млн користувачів — їхній досвід, емоції й час у продукті.
- Жива культура. Ми створюємо середовище, де можна експериментувати й пробувати нове. Середня оцінка відповіді на питання «Наскільки тобі подобається працювати в HOLYWATER?» за результатами eNPS — 9,23/10.
- Автономність. Ми довіряємо рішенням команди: мінімум мікроменеджменту, максимум простору для ініціативи й впливу.
- Сильні люди поруч. Ми постійно челенджимо статус-кво та досягаємо нових вершин. Думати інакше й прагнути більшого — тут це підтримають.
Можливо, це — твій шанс стати нашим наступним big name?
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ХОЧЕШ БІЛЬШЕ ПРО HOLYWATER TECH? ЧЕКНИ ЦЕ:
Як працює HOLYWATER TECH — на Vector Media https://vctr.media/ua/vid-banochki-svyatoyi-vodi-zi-lvova-do-ugodi-z-fox-entertainment-yak-praczyuye-holywater-startap-yakij-buduye-netflix-dlya-vertikalnogo-video-318305/
Партнерство з Dhar Mann Studios та FOX Entertainment https://www.hollywoodreporter.com/tv/tv-news/dhar-mann-microdramas-deal-fox-holywater-1236478483/
Інтерв’ю со-CEO Богдана Несвіта https://www.linkedin.com/in/bogdannesvit/ про партнерство FOX Entertainment для Forbes https://forbes.ua/innovations/maemo-60-mln-koristuvachiv-i-rostemo-duzhe-shvidko-ukrainska-holywater-znimatime-vertikalni-seriali-z-amerikanskoyu-fox-yak-vona-zaluchila-takogo-partnera-intervyu-25102025-33594
Про вертикальні серіали, які змінюють індустрію — у Детектор медіа https://detector.media/mediumy/article/248303/2026-03-13-vid-tiktok-do-gollivudu-prodyuserka-holywater-tech-pro-vertykalni-serialy-yaki-zminyuyut-industriyu/
Наші Instagram https://www.instagram.com/holywater.tech/ та LinkedIn https://www.linkedin.com/company/holywater/?viewAsMember=true — щоб бути в курсі всього, що в нас відбувається
Хочеш творити історію разом з нами у HOLYWATER TECH?
Відгукнися на вакансію!
Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
Ruby Labs is hiring an experienced Senior Data Analyst to join our fast-paced, high-ownership environment. You will drive analytics across subscription products and web funnels, partnering with Product, Marketing (UAM), and Data teams to improve conversion, retention, and LTV- while ensuring trusted tracking, strong data models, and decision-ready reporting.
This role is hands-on and cross-functional: you will own analysis from problem framing to recommendation, and you’ll mentor analysts while collaborating closely with Data Engineering/BI to keep data foundations reliable.
RESPONSIBILITIES
- Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria.
- Create new dashboards, maintain and improve existing reporting (e.g., Product Reports, Marketing Performance Reports), ensuring clarity and trust.
- Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas.
- Analyze payment and subscription performance across checkout, trial-to-paid conversion, renewals, failed payments, refunds, and chargebacks; identify revenue leakage and recommend improvements.
- Partner with Product, Engineering, and Finance to investigate payment issues and ensure payment metrics and revenue reporting are accurate and consistent.
- Lead user behavior analysis (journeys, drop-offs, activation/aha moments) using event data.
- Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- Own and maintain event taxonomy and tracking structure (events, properties, naming conventions); validate implementation and business logic alignment.
- Design and build robust, reusable SQL data models (clean layers, consistent definitions, performance-minded queries).
- Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality; provide regular feedback and guidance.
- Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality in a demanding environment.
REQUIREMENTS
- Degree in an analytical field (e.g., Mathematics, Data Science, Economics) or equivalent practical experience.
- 3+ years of experience as a Data Analyst, with proven ownership of end-to-end analysis and stakeholder delivery.
- Strong analytical and problem-solving skills; ability to identify trends, patterns, and root causes in large datasets.
- Excellent verbal and written communication; ability to translate analysis into clear business actions.
- Ability to think strategically and make data-driven recommendations aligned with company goals.
- Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation.
- Hands-on experience with event analytics tools: Mixpanel, GA4, Amplitude, or similar
- Advanced SQL
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience in subscription business
- Hands-on experience analyzing payment and subscription data, including checkout conversion, payment approval rates, renewals, failed payments, refunds, and chargebacks.
- Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment
- Strong spoken and written English
NICE TO HAVES
- Experience in Marketing Analytics
- Experience with Python, R
- Experience with GCP, BigQuery
- Experience with Google Ads, Facebook Ads etc
- Experience with orchestration frameworks such as Airflow, dbt
- Experience with git and code review process
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Colombia
Our client, Retenta is a full-funnel marketing partner for iGaming brands across Latin America, covering the entire player journey - from turnkey brand launches to long-term retention. Their services span brand sponsorships, media and communication, paid acquisition, SEO, affiliates and influencers, as well as CRM and gamification built to turn first deposits into lifetime value.
Perfect for those who aim to:
Manage end-to-end social media channels for Our Client across Instagram, Facebook, YouTube, and TikTok;
Develop, plan, and execute content calendars aligned with brand positioning, campaign goals, and local trends;
Lead daily community management, including inbox monitoring, direct response, and community moderation;
Conduct social listening to track brand sentiment, industry trends, viral moments, and competitor movements;
Identify, recruit, and onboard relevant influencers and content creators using our internal discovery software and databases;
Manage influencer relationships end-to-end: negotiate deliverables, brainstorm creative concepts, coordinate posting schedules, and ensure brief compliance;
Collaborate closely with external agency partners to streamline content production and influencer execution;
Track, analyze, and report key performance metrics (reach, engagement, video views, conversion) to build actionable data-driven insights.
Experience you’ll need to bring:
Minimum of 5 years of experience in Social Media Management and Influencer Marketing;
Proven background in the iGaming/Sports Betting industry, with a solid understanding of sports culture;
Experience collaborating with diverse creator profiles, including sports influencers, entertainment icons, lifestyle creators, and live streamers;
Hands-on experience with social media analytics, scheduling platforms, and social listening tools;
Strong track record of managing end-to-end campaign execution alongside third-party marketing agencies.
It's a perfect match if you have those personal features:
Strong interpersonal and negotiation skills that help you build authentic relationships with influencers, streamers, and talent agencies;
A proactive and autonomous approach, taking ownership of projects, solving problems independently, and thriving in a fast-paced environment;
Creativity and cultural awareness, with a deep understanding of internet culture, memes, viral trends, and sports;
A data-informed mindset, using engagement metrics to evaluate content performance and optimize campaigns;
Agility and resilience, managing multiple priorities at once and adapting quickly to live event dynamics or shifting business needs.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: London, United Kingdom; Paris, France
Workplace: OnSite
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale.
We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 million units already sold in 200 countries.
The team:
Join our Customer Success department as a Salesforce & Tooling Lead, where you will own the strategic direction and day-to-day operation of our Salesforce ecosystem – spanning both Enterprise and consumer environments. This is a senior, hands-on leadership role in which you will line-manage a small team of Salesforce Administrators while serving as the primary technical expert for our Agentforce deployment and broader Salesforce architecture.
Based in London or Paris and on-site five days a week, you will work closely with Operations, Quality Assurance, Knowledge, Enterprise and other cross-functional stakeholders to drive scalable, high-quality tooling solutions that enable our global customer base to receive best-in-class support.
What you’ll be doing
- Lead, mentor and line-manage a team of Salesforce Administrators, setting clear objectives, providing technical guidance and supporting their professional development.
- Own the strategic direction and operational health of Ledger’s Enterprise and consumer Salesforce environments, acting as primary system administrator for objects, flows, security and overall org health.
- Act as the subject-matter expert on Agentforce, owning its maintenance, troubleshooting and enhancement.
- Design and build custom solutions using Apex, Lightning Web Components (LWC) and Salesforce-native tooling, working with Customer Success leadership and cross-functional teams to turn business requirements into scalable solutions.
- Own and scale Service Cloud (including Omni-Channel), Experience Cloud portals and integrations with external enterprise systems, evaluating third-party tooling where it extends Salesforce.
- Own release management, CI/CD and the development backlog in JIRA, keeping releases stable and secure and prioritisation transparent, and lead technical projects from discovery through deployment.
- Drive platform governance: define best practices, enforce data protection and retention policies, and maintain technical documentation.
- Lead AI initiatives, beyond Agentforce, that improve efficiency and customer experience across Customer Success.
What we’re looking for
- Able to work on-site five days a week in our London or Paris office.
- A minimum of five years’ hands-on Salesforce experience in high-volume B2B and/or B2C environments, including Service Cloud, Experience Cloud, API integrations and CI/CD.
- Proven experience operating and troubleshooting Agentforce (core requirement; general AI chatbot experience is not a substitute).
- Deep expertise in Apex, Lightning Web Components (LWC) and Salesforce architecture.
- Demonstrated experience leading a Salesforce team, with the confidence to coach, delegate and hold others accountable.
- Salesforce certified as Administrator, Platform App Builder and Platform Developer; Service Cloud Consultant and Agentforce Specialist are a strong advantage.
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Задачи:
— Лидировать и масштабировать Google Ads как ключевой канал закупки
— Оптимизировать кампании для улучшения CPA, ROAS, LTV и качества трафика
— Находить и запускать точки роста: новые ГЕО, воронки, лендинги и структуры кампаний
— Анализировать всю воронку целиком, а не только метрики рекламного кабинета
— Плотно работать в связке с аналитиками, продуктом и креативной командой
— Развивать системы трекинга, атрибуции и value-based оптимизации
Требования:
— Глубокая экспертиза в Google Ads и подтвержденный опыт масштабирования бюджетов
— Понимание юнит-экономики и ключевых метрик (CPA, ROAS, LTV, Retention)
— Умение принимать решения на основе цифр и данных всей воронки
— Проактивность, самостоятельность и ownership mindset
Плюсом:
— Опыт работы с подписочными продуктами (web/app subscription)
Условия:
— Полная свобода действий в рамках своего канала и отсутствие бюрократии
— Сильная команда под руководством серийного предпринимателя с успешными экзитами
— Официальное и прозрачное сотрудничество с компанией на Кипре
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Product Manager with a deep understanding of TradingView users, strong commercial judgment, and experience driving product growth. You will grow OKX's business within the TradingView ecosystem by identifying the most promising customer segments, defining why traders should choose OKX, and finding effective ways to acquire, activate, and retain them, with accountability for measurable business outcomes.
Your first priority is to establish how the business can grow and which opportunities warrant investment. You will validate growth hypotheses through user research, data analysis, and focused experiments before committing substantial engineering resources. Those insights will shape the product roadmap, investment priorities, and the TradingView integrations and trading experience improvements you deliver with engineering and partners.
What You’ll Be Doing
Define the Growth Strategy and Business Opportunity —
Identify high-potential customer segments, trading use cases, and market opportunities within the TradingView ecosystem. Assess competitive positioning, platform selection drivers, and OKX's differentiated value proposition. Build growth hypotheses and business cases that consider audience size, revenue potential, acquisition cost, and expected return, then set business goals, priorities, and a phased growth plan.
Understand Users and the Trading Conversion Journey —
Use interviews, behavioral data, and community feedback to understand how traders discover platforms, use charts and indicators, set alerts, connect accounts, place orders, and manage positions. Identify what motivates or prevents users from choosing OKX, making their first trade, and returning. Develop customer segments and conversion funnels, and turn insights into clear product, positioning, and lifecycle opportunities.
Validate Growth Hypotheses and Improve Conversion and Retention —
Design measurable experiments across acquisition, account connection, first successful trade, repeat trading, and reactivation. Use existing capabilities, onboarding, trader education, value proposition testing, and targeted campaigns to validate opportunities. Define success metrics, experiment costs, and criteria to scale or stop; expand approaches that work and use the evidence to inform subsequent product investment.
Drive Go-To-Market and Ecosystem Partnerships —
Work with marketing, regional, lifecycle, and TradingView partner teams on acquisition and go-to-market plans. Evaluate ecosystem visibility, communities, creators, educational content, and joint campaigns as potential channels. Define the customer proposition, distribution approach, conversion journey, and partner objectives, and assess channels by the active traders, retention, and business contribution they generate.
Translate Growth Evidence into Product Delivery and Integration —
Translate validated user needs and growth opportunities into a product roadmap, PRDs, and acceptance criteria. Define the minimum scope and engineering priorities required to achieve the business objective. Work with OKX engineering and TradingView technical teams to assess API integration, account authorization, market data, and order and position synchronization, and drive the necessary adaptation, testing, and launch to address specific conversion, trust, or retention problems.
Own Business Outcomes and Continuously Refine Investment —
Own metrics for newly acquired trading users, first-trade conversion, active traders, retention, incremental trading volume, and revenue contribution, taking acquisition, incentive, and delivery costs into account. Separate the effects of market conditions, incentives, and product improvements. Review growth initiatives and feature investments, reallocate resources based on results, and track connection success and trading reliability as measures of experience quality.
What We Look For In You
Relevant product management experience in trading, fintech, or digital assets, with a track record of measurable product growth. You can explain how you identified opportunities, developed a growth strategy, and improved acquisition, trading conversion, retention, or revenue, including your personal contribution and results.
A deep understanding of TradingView users and their practical use of charts, indicators, watchlists, alerts, and trading workflows. You can explain why different traders choose a platform, switch terminals, abandon an order, or continue using a service, and validate those insights through research and data.
Strong commercial judgment and growth strategy skills. You can segment customers, assess opportunities, define differentiated positioning, select distribution channels, and build business cases. You validate demand and a credible path to growth through research and focused experiments before substantial engineering investment.
Strong analytical and experimentation skills. You can analyze funnels, cohorts, and retention, design and evaluate growth experiments, and assess incrementality, acquisition cost, customer value, and incentive cost. You can distinguish short-term trading volume changes from sustainable growth.
An understanding of trading products and their commercial drivers. You are familiar with spot and derivatives fundamentals and how instrument coverage, fees, liquidity, execution quality, and account and position workflows influence customer choice, conversion, and retention. You can translate these factors into product decisions.
Experience delivering products that involve technical integration. You have worked with engineers on API or third-party platform integrations and can read interface documentation, understand account authorization and market data, order, and position synchronization, define business rules and acceptance criteria, and drive testing and launch. You connect technical constraints and implementation scope to user value and growth objectives.
Strong English communication and cross-functional execution skills. You can work with TradingView partners, marketing, regional, product, and engineering teams on business opportunities, product priorities, and technical feasibility, aligning resources around shared outcomes.
Nice-To-Haves
Experience growing a business within TradingView or a comparable trading-tool ecosystem, with examples spanning opportunity discovery, growth validation, and scaling.
Experience with trader communities, creators, educational content, partnerships, or channel growth, with the ability to evaluate initiatives by active traders, retention, and revenue contribution.
Experience growing products across regions or trader segments, with an understanding of differences in user behavior, customer propositions, and acquisition approaches.
Experience with TradingView Broker Integration, Advanced Charts, Trading Platform, or comparable integrations, with an ability to explain how the work improved the user experience or supported growth objectives.
What Success Looks Like
An evidence-based growth plan that identifies priority customer segments, OKX's differentiated value, promising distribution channels, and the business opportunity.
Validated, repeatable approaches to acquisition, trading conversion, and retention, supported by research and focused experiments that guide engineering investment and resource allocation.
Measurable, sustainable growth in active traders, retention, and revenue contribution, with acquisition and incentive costs taken into account.
Delivery of the product capabilities and TradingView integrations needed to capture validated opportunities, with improvements to critical user journeys and ongoing measurement of their growth impact.
Perks & Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Переосмыслить MVP
— Проектировать CJM и user flow
— Создавать прототипы, дизайн-систему и интерфейсы
— Связывать решения с конверсией и retention
Условия:
— Part-time
— Полностью удалённо
— Гибкое оформление
— Вилка обсуждается индивидуально
Location: Abu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
1. Business Partnership & Decision Support
Serve as the core BI Partner for the Payment business; develop deep understanding of business scenarios including Crypto Pay, stablecoin payments, merchant payments, and cross-border payments — covering business models, core metrics, and growth drivers.
Independently collaborate with business leaders, Product, Operations, and BD teams to understand business objectives and real challenges; proactively identify business issues, growth opportunities, and potential risks.
Build analytical frameworks from a business perspective; deliver in-depth insights and actionable recommendations through data analysis to support product strategy, business planning, and key decision-making.
Go beyond passively fulfilling data requests — actively participate in business discussions and drive data analysis to genuinely influence business decisions.
2. Payment Analytics & Deep-Dive Analysis
Own in-depth analysis across Payment-related businesses, covering Crypto Pay, Stablecoin Payments, Merchant Payments, Cross-border Payments, and more.
Build systematic analysis and monitoring frameworks around core metrics including transaction volume, payment success rate, conversion rate, active users, merchant activity, transaction frequency, and revenue.
Conduct deep-dive analyses across dimensions such as users, merchants, products, payment methods, PSPs, payment channels, and regional markets to identify key factors affecting business performance.
Independently perform root cause analysis, attribution analysis, and trend analysis for metric anomalies or performance fluctuations; provide thorough explanations of the business reasons behind data changes.
Identify potential business opportunities by incorporating industry trends, competitor performance, and market shifts; provide analytical support for Payment product development and market expansion.
3. Business Growth & Performance Optimization
Use data analysis to support Payment product growth, user acquisition and retention, payment penetration improvement, merchant growth, and transaction volume expansion.
Analyze user payment behavior, transaction conversion funnels, merchant performance, and payment channel efficiency to uncover growth bottlenecks and optimization opportunities.
Evaluate the business impact of product features, marketing campaigns, PSP partnerships, and payment channel strategies; provide recommendations for product iteration, channel optimization, and resource allocation.
Collaborate with business, product, and operations teams to translate analytical recommendations into concrete actions; continuously track and measure business improvement outcomes.
Support business evaluation and growth strategy development for new products, new markets, and new payment scenarios through data analysis.
4. Analytical Ownership & Business Impact
Independently own complex end-to-end analytical projects, including problem definition, analytical framework design, hands-on data analysis, strategic recommendations, execution driving, and impact evaluation.
Build and continuously optimize the Payment business KPI framework, dashboards, analytical models, and monitoring mechanisms to improve analysis efficiency and quality.
Go beyond routine reporting — proactively challenge existing assumptions, dig deep into root causes, and propose actionable solutions.
Take ownership of delivery quality and business outcomes for key analytical projects; drive measurable business impact from analytical outputs.
Develop reusable analytical frameworks, methodologies, and data assets to enhance the team's analytical capabilities and business support efficiency.
Requirements
Education:
Bachelor's degree or above in Statistics, Mathematics, Computer Science, Economics, Finance, or a related field.
Experience:
5+ years of experience in BI, Business Analytics, Product Analytics, or related data analysis roles; prior experience in Payment, Fintech, PSP, or Digital Wallet industries is a strong plus.
Payment Domain Knowledge:
Solid understanding of payment business models, transaction flows, merchant payment scenarios, payment channels, and core business metrics; deep knowledge of the payment industry ecosystem and business growth logic.
Technical Skills:
Proficient in SQL (Hive/ODPS) and Python; capable of independently handling complex data analysis, data processing, and analytical model development; familiar with Tableau, Power BI, DeepInsight, or other BI tools.
Analytical Skills:
Strong structured thinking and complex problem-solving abilities; capable of independently conducting deep-dive analysis, root cause analysis, attribution analysis, and business impact evaluation.
Business Acumen:
Strong business sensitivity; able to deeply understand business goals and core drivers, proactively identify problems and opportunities, and translate analytical findings into actionable business recommendations.
Ownership:
Highly proactive and independently accountable; able to independently own a business domain, lead complex analytical projects, and drive cross-functional collaboration and execution.
Stakeholder Management:
Strong communication skills and cross-team influence; capable of independently partnering with business leaders, Product, Operations, and other teams to drive data-driven business decisions.
Adaptability:
Able to thrive in a fast-changing business environment; stays attuned to emerging payment products, market trends, and new business opportunities
Preferred Qualifications
Experience in BI, Product Analytics, or Business Analytics at established payment platforms or PSPs.
Hands-on project experience in Payment Growth, Merchant Analytics, Payment Conversion Optimization, or PSP Performance Analysis.
Familiarity with business scenarios including Crypto Pay, Stablecoin Payments, Digital Wallet, Cross-border Payments, and Merchant Acquiring.
Experience building business metric frameworks and analytical structures from scratch (0 to 1), or supporting new payment product launches and business growth initiatives.
Demonstrated track record of driving product optimization, payment conversion rate improvement, transaction volume growth, merchant growth, or revenue growth through data analysis.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
УдалённоRemote - United States
Paris, France; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorEuropean Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
Colombia
ОфисleadLondon, United Kingdom; Paris, France
Hong Kong, Hong Kong SAR
Singapore, Singapore
seniorAbu Dhabi, UAE; Hong Kong SAR; Kuala Lumpur, Malaysia