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Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an Enterprise Account Executive, Industries – Manufacturing to lead Anthropic’s go-to-market in Taiwan from our Singapore hub. You will bring Claude to Taiwan’s leading high-tech manufacturers in semiconductors, electronics, and the AI hardware supply chain, helping them apply AI across engineering, operations, supply chain, and corporate functions. You will own the full sales cycle with C-suite and senior technical stakeholders, working with Product, Engineering, Applied AI, and Partnerships to shape solutions that fit the market. As one of Anthropic’s first commercial presences covering Taiwan, you will also help define our regional strategy and build the foundation for long-term growth, in a way that reflects Anthropic’s mission to ensure the world safely makes the transition through transformative AI. Key responsibilities Meet and exceed revenue targets by winning new enterprise accounts and expanding existing ones, while landing flagship references across Taiwan’s semiconductor, electronics, and broader manufacturing sectors Build and execute a territory plan that reflects Taiwan’s manufacturing landscape, including its buying behavior, regulatory environment, and data residency expectations Lead consultative sales with C-suite and senior technical leaders, positioning AI as a driver of business transformation Translate Claude’s technical capabilities into clear business value for manufacturing use cases Run technical discovery with engineering leaders and speak credibly about security, IP protection, and deployment options with customers whose designs and process data are their most sensitive assets Partner with Product, Engineering, Applied AI, and Partnerships to design tailored solutions and support complex deals Build co-sell motions with hyperscaler and system integrator partners, including joint customer engagements and marketplace procurement, to extend reach across the territory Identify new use cases and feed customer and market insights back into the product roadmap Represent Anthropic with customers, partners, and industry stakeholders in Taiwan, including conversations about the safe and responsible use of AI Minimum qualifications 10+ years in enterprise sales, business development, or account management, including selling to semiconductor, electronics, or other manufacturing customers in Taiwan Deep understanding of Taiwan’s high-tech manufacturing ecosystem, including how leading companies organize engineering, manufacturing, and supply chain functions, and where AI creates measurable value Track record of closing complex, multi-stakeholder enterprise deals Existing commercial network among Taiwan-based enterprises Fluency in Mandarin and English, with strong written and verbal communication and presentation skills Strong commercial judgment and the ability to work independently in a fast-moving, early-stage market Based in or willing to relocate to Singapore, with eligibility to work there and willingness to travel frequently to Taiwan Bachelor’s degree in a related field or equivalent experience Preferred qualifications Experience selling AI/ML, cloud, data platforms, or enterprise SaaS into manufacturing, semiconductor, electronics, or industrial sectors Experience co-selling with hyperscaler, channel, or SI partners Familiarity with regional data residency, AI governance, IP protection, and enterprise procurement requirements Interest in or experience with advanced AI systems and their safe development Understanding of Taiwan’s competitive and sovereign AI market, including hyperscaler presence, government-backed local models, and manufacturers building their own models Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Product Counsel, you will be a hands-on legal partner to the teams building Claude for consumers and businesses. You'll work across Claude's apps, subscriptions, growth programs and enterprise offerings, moving to wherever the need is greatest. You'll learn from experienced product lawyers, get close to the product quickly, and take on more ownership as you go. This is a generalist role for someone who wants range, likes a fast pace, and is ready to do the routine work and the novel work with the same care. Key responsibilities Partner with Product, Engineering, Design and other cross-functional teams to give clear, practical legal guidance from early ideas through launch Review product launches across Claude's consumer and enterprise offerings, spotting issues early and helping teams find a path forward Advise on subscriptions, pricing, promotions, billing and other growth programs, including consumer protection and marketing rules Support enterprise and regulated-industry products on topics such as admin controls, customer commitments and enterprise readiness Draft and review user-facing terms, disclosures, in-product copy and marketing claims Pull in privacy, commercial, IP, safety and other specialists, then return one integrated answer to your product partners Build guides, templates and AI-powered workflows so routine questions get answered quickly and the team can focus on novel ones Pick up new areas as priorities shift, and help with incidents and escalations when they come up Minimum qualifications Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based At least 4 years of relevant legal experience, with exposure to technology, consumer or regulated products Experience advising business or product teams directly, not only other lawyers Working knowledge of at least two of: consumer protection, privacy, advertising and marketing law, technology transactions, IP, or regulated industries Curiosity about how AI products work, and the ability to pick up technical concepts quickly A habit of making a clear recommendation, even with incomplete information Comfort moving between assignments as priorities change, with no job too big or too small Clear, concise writing that non-lawyers can act on Openness to feedback and a track record of improving quickly Experience using AI tools in your legal work, or a strong interest in learning to do so Empathy and a service orientation, with a real commitment to Anthropic's mission Preferred qualifications In-house product counsel experience, or a secondment with a product team Experience with subscription businesses, promotions, or consumer billing Experience supporting enterprise SaaS or regulated customers such as healthcare or financial services Experience building playbooks, self-serve guidance or legal automation Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $335,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, MA; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values. As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work. Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically disturbing nature. This role also includes after-hours and weekend incident coverage on a rotating basis. Key responsibilities Serve as incident commander for Safeguards incidents from declaration through closure Assess what qualifies as an incident, propose severity, and coordinate responders across Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams Keep everyone working from the same facts by tracking input from each team, establishing what is known, what has changed, and what is still open, and sending regular updates that executives and partner teams rely on Make sure Legal, Communications, and Public Policy are consulted before decisions that need them, and coordinate any external notifications Run post-incident reviews, assign action items to named owners, and track them through closure Oversee the on-call queue during your rotation as the first responder for urgent requests and escalations to Safeguards Enforcement Triage each request, resolve what you can, route the rest to the owning team, and recognize when a request is the start of an incident Take part in after-hours and weekend incident coverage on a rotating basis Scope and deliver projects that improve the incident response program, such as on-call automation, incident readiness, and post-incident reviews and metrics Draft and maintain runbooks and standard operating procedures Work with Safeguards engineers to automate or reroute requests by writing the decision rules and testing the result Maintain the incident record and the metrics that show leadership how the program is performing Minimum qualifications Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated Willingness to do hands-on queue work as a regular part of the job, and to treat it as a source of information about what is breaking Ability to participate in after-hours and weekend incident coverage on a rotating basis Preferred qualifications Experience joining an incident response function early and helping write runbooks and review processes Experience with incidents involving AI systems Experience with the enforcement steps that follow an incident, such as account actions, law enforcement referrals, or user and customer notifications Experience working with threat intelligence or security investigation teams during an incident Experience with regulatory or external incident reporting and disclosure Experience running an on-call rotation or support escalation queue, including setting and measuring response targets Experience using AI tools to automate triage, summaries, or routine decisions, with checks on quality Working knowledge of SQL or similar tools for analyzing incident and queue data Experience designing and facilitating tabletop exercises Genuine interest in AI safety and responsible technology development The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on.   WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted.   WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority.   COMPENSATION $88,000 - $132,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-CG1     Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey ships product every week, and every release changes what our customers, our support specialists, and our AI Support agent need to know. Today that knowledge lives across fragmented surfaces, and the gap between what's shipped and what's documented shows up directly in ticket volume, resolution time, and the quality of answers customers get. The CX Knowledge Specialist owns the source of truth: the articles, troubleshooting guides, and product knowledge that specialists and our AI Support agent answer from. You'll consolidate that knowledge into one well-structured foundation built for both people and AI, keep it accurate as the product moves, and use ticket, search, and agent data to decide what to fix next. You'll work alongside our Enablement Specialists, who turn that knowledge into training and get the team ready for each launch. This is a hands-on role for a strong writer and systems thinker who wants to build the knowledge layer an AI-first support organization runs on. WHAT YOU’LL DO - Audit today's fragmented content surfaces: inventory and tag what exists, flag what's duplicate or stale, and migrate it into one knowledge foundation. - Own the knowledge base: product support articles, troubleshooting guides, how-tos, and product best practices that specialists and the AI Support agent rely on. - Structure knowledge for both humans and AI. Apply taxonomy, metadata, and templates consistently, and write articles that retrieve and chunk cleanly for the AI Support agent as well as for specialists. - Keep knowledge current through every release. Track what Product ships, and update or create the affected articles before launch so they're ready for the Enablement Specialists' training and for the AI Support agent. - Close knowledge gaps at the source by owning the feedback loop. Triage reports of inaccurate, missing, or buried content from downstream teams, then update the source material. - Mine ticket signals, search logs, and agent escalations to find missing content, stale articles, and areas with high deflection potential, then prioritize fixes. - Build AI-assisted workflows for drafting, refreshing, and detecting stale content (prompts, automations, review queues) so knowledge scales without adding headcount. - Run review cycles, ownership assignments, versioning, and archiving so content stays accurate as the product changes weekly. - Serve as the day-to-day contact for SMEs in Product, Engineering, AI Support, and GTM Enablement to get content reviewed, validated, and adopted. WHAT YOU HAVE - 5+ years of experience in knowledge management, support operations, technical writing, or content operations. - Hands-on experience with knowledge base platforms (Zendesk, Notion, or similar), including structuring, migrating, and maintaining content at scale. - Comfortable using LLMs in your daily workflow, and able to speak concretely to how you've used them to write, maintain, or improve content. - A systems thinker who likes structure, and a strong writer who can turn complex technical or legal-product details into clear, retrievable content. - Comfortable operating at Harvey's pace, where the product changes weekly and content needs to keep up without waiting for a perfect process. - Uses data (ticket trends, search behavior, QA findings) to decide what to write or fix next, rather than working from a static backlog. - Builds strong working relationships with cross-functional SMEs quickly, and can get content reviewed and adopted without direct authority. COMPENSATION $88,000 - $132,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Communications Lead to own external communications for the Claude Platform, our API. The Claude Platform is how many of our customers put Claude to work, and this role shapes how that work is understood beyond Anthropic: from flagship product launches to the steady cadence of capability releases and developer-facing news. You'll sit on the Product Communications team and work day to day with the Platform product and engineering teams, Product Marketing, and Developer Relations. You should understand how developers and enterprises actually build with APIs and be comfortable engaging with developer tools and hold a clear point of view on what makes a product land. Key responsibilities Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once Minimum qualifications Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy Strong instincts for which product moments deserve the spotlight and which don't, and genuine curiosity about what makes a launch land A demonstrated ability to operate with high agency and low ego, with a bias to action Preferred qualifications 8-10 years of experience in communications, PR, or product marketing Communications experience at a developer platform, API-first, or enterprise software company Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem Experience managing communications for AI or ML products Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.   ROLE OVERVIEW We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels. This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made. WHAT YOU'LL DO OWN X STRATEGY AND EXECUTION - Own Harvey's X strategy, programming and daily execution. - Develop a distinctive voice and a clear role for Harvey on the platform. - Create posts built for X, not LinkedIn content with the formatting changed. - Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations. - Support product launches, research, events, partnerships, customer stories and company announcements on X. - Build recurring formats and programming that give people a reason to come back. - Write and edit copy that is clear, sharp and right for the platform. - Monitor replies, mentions and relevant conversations. - Work with the Social Content and Community Manager on engagement and response coverage. - Support founder, executive and employee amplification where it makes sense. - Use sound judgment in moments that carry brand, reputational or customer sensitivity. - Track changes to X and adjust our approach as the platform evolves. MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION - Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube. - Collaborate with the social team to go beyond surface metrics and explain what actually drove performance. - Identify patterns across format, topic, audience, timing, creative approach and distribution. - Help turn findings into specific programming and creative recommendations. - Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals. - Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics. - Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards. - Bring audience and performance insight into quarterly strategy and planning. PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK - Review owned and third party findings on legal AI conversations, share of voice and competitor activity. - Separate meaningful signals from routine noise. - Connect listening and competitive insights with channel performance data to build a fuller picture of what is working. - Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations. - Write concise readouts for Social, Marketing and company leadership. - Flag opportunities and risks early enough for the team to act on them. SUPPORT THE BROADER SOCIAL TEAM - Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities. - Help translate company priorities into programming for each platform. - Bring performance insight into the creative briefing process. - Support social coverage during major events and launches. - Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio. - Help build repeatable processes without adding unnecessary approval layers. - Do the work yourself while also improving how the team makes decisions. WHAT YOU HAVE - 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field. - Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there. - Strong editorial judgment and the ability to write sharp copy that fits the platform. - Experience running an active social channel in a fast-moving environment. - Strong analytical skills and comfort working with social performance data. - The ability to explain why content performed the way it did, not just report the numbers. - Experience using social listening, competitive analysis and share-of-voice data to inform strategy. - A habit of turning data into specific creative and programming recommendations. - Experience designing social tests and evaluating the results honestly. - Familiarity with social publishing, analytics and listening platforms. - Good instincts for real-time content, reputational risk and sensitive moments. - Experience presenting insights to senior marketing or company leaders. - Excellent communication skills and a collaborative way of working. - Comfort making good calls with incomplete information and shifting priorities. - Genuine interest in legal technology, AI and how professional work is changing. You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts. Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry. COMPENSATION $112,000 - $154,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.   #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. We need someone to take direct ownership of X and run it day to day, while also maintaining consistent social performance data analysis across all of our owned channels. This is a hands-on social strategy role for someone who knows how to build an interesting, credible and active presence on X. You will also work with the Social Manager to turn channel and audience data into clear recommendations about what Harvey should create, publish, test, stop and scale. The goal is a steady feedback loop between how our audience behaves, what our content strategy is and how our creative gets made. WHAT YOU'LL DO OWN X STRATEGY AND EXECUTION - Own Harvey's X strategy, programming and daily execution. - Develop a distinctive voice and a clear role for Harvey on the platform. - Create posts built for X, not LinkedIn content with the formatting changed. - Find proactive, reactive and real-time opportunities for Harvey to join relevant conversations. - Support product launches, research, events, partnerships, customer stories and company announcements on X. - Build recurring formats and programming that give people a reason to come back. - Write and edit copy that is clear, sharp and right for the platform. - Monitor replies, mentions and relevant conversations. - Work with the Social Content and Community Manager on engagement and response coverage. - Support founder, executive and employee amplification where it makes sense. - Use sound judgment in moments that carry brand, reputational or customer sensitivity. - Track changes to X and adjust our approach as the platform evolves. MANAGING CROSS-CHANNEL INSIGHTS AND OPTIMIZATION - Work with Social Manager and Social Content and Community Manager to pull weekly and monthly performance analysis across X, LinkedIn, Instagram and YouTube. - Collaborate with the social team to go beyond surface metrics and explain what actually drove performance. - Identify patterns across format, topic, audience, timing, creative approach and distribution. - Help turn findings into specific programming and creative recommendations. - Work with third party analytics tools to track follower growth, reach, engagement, clicks, sentiment and other channel-specific signals. - Analyze performance during major launches, events and campaigns utilizing third party analytics and channel analytics. - Work with Content Operations on data accuracy, UTMs, reporting processes and dashboards. - Bring audience and performance insight into quarterly strategy and planning. PUT SOCIAL LISTENING AND COMPETITIVE INTELLIGENCE TO WORK - Review owned and third party findings on legal AI conversations, share of voice and competitor activity. - Separate meaningful signals from routine noise. - Connect listening and competitive insights with channel performance data to build a fuller picture of what is working. - Translate audience questions, competitor moves and emerging conversations into programming and creative recommendations. - Write concise readouts for Social, Marketing and company leadership. - Flag opportunities and risks early enough for the team to act on them. SUPPORT THE BROADER SOCIAL TEAM - Partner closely with the Social Manager on channel strategy, campaign planning and editorial priorities. - Help translate company priorities into programming for each platform. - Bring performance insight into the creative briefing process. - Support social coverage during major events and launches. - Collaborate with Content, Communications, Product Marketing, Customer Engagement and Harvey Creative Studio. - Help build repeatable processes without adding unnecessary approval layers. - Do the work yourself while also improving how the team makes decisions. WHAT YOU HAVE - 5+ years of experience in social strategy, social media, audience development, digital publishing or a related field. - Deep knowledge of X and a track record of growing or reshaping a meaningful brand presence there. - Strong editorial judgment and the ability to write sharp copy that fits the platform. - Experience running an active social channel in a fast-moving environment. - Strong analytical skills and comfort working with social performance data. - The ability to explain why content performed the way it did, not just report the numbers. - Experience using social listening, competitive analysis and share-of-voice data to inform strategy. - A habit of turning data into specific creative and programming recommendations. - Experience designing social tests and evaluating the results honestly. - Familiarity with social publishing, analytics and listening platforms. - Good instincts for real-time content, reputational risk and sensitive moments. - Experience presenting insights to senior marketing or company leaders. - Excellent communication skills and a collaborative way of working. - Comfort making good calls with incomplete information and shifting priorities. - Genuine interest in legal technology, AI and how professional work is changing. You do not need to be a data scientist. We care about analytical fluency, curiosity and the ability to tell a clear story with data, combined with strong social instincts. Helpful but not required: Experience in B2B technology, media, professional services, legal or another complex industry. COMPENSATION $112,000 - $154,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LT1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time. Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build. As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security. Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do. WHAT YOU'LL DO - Incorporate secure design principles into our cloud architecture. - Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default - Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team - Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC) - Partner with Engineering and Product teams to: - Manage risks and vulnerabilities in our Cloud environment. - Translate security requirements into concrete engineering investments - Define infrastructure security architecture and multi-quarter roadmaps - Mentor and develop other security engineers on the team, raising the overall technical bar WHAT YOU HAVE - 8+ years experience in Security Engineering and/or Software Engineering - Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams. - Strong fundamentals in networking, operating systems, and cryptographic protocols - In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors - Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments - Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud) - Track record of driving cross-functional security initiatives and influencing engineering decisions across teams - Experience setting security standards and best practices at an organizational scale - (No experience with generative AI or legal required) BONUS - Familiarity with large-scale Infrastructure as Code (IaC) deployments - Familiarity with Kubernetes Admission Controllers and policy enforcement - Exposure to multi-cloud environments COMPENSATION RANGE $231,000 - $340,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-NP1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Some of the world's largest companies and their law firms use Harvey’s AI capabilities to deliver world-class client services at unprecedented scale and efficiency. Harvey allows high-performing professionals to gain deep domain knowledge faster, understand the big picture, and tackle more complex challenges in less time. Security is at the heart of what we do. Our customers trust us with their most sensitive data, and we take that responsibility seriously. As part of our team, you’ll help us maintain a secure, trustworthy, and compliant platform—an essential foundation for everything we build. As a Staff Infrastructure Security Engineer, you’ll set the technical direction for secure-by-default infrastructure security across Harvey’s platform, establishing the patterns and standards the broader engineering organization builds on. This includes designing and implementing processes and technologies for least privilege, isolating different components, managing attack surface, and implementing layers of tenant isolation on our multi-tenant SaaS offering. You’ll also create frameworks and repeatable patterns that enable our research and engineering teams to move quickly and independently—without sacrificing security. Our security program at Harvey is growing fast, so this is an incredible opportunity to get in at the beginning and shape the future of what Security at Harvey looks like. This team approaches security with an engineering-first mindset with our customers front and center to everything we do. WHAT YOU'LL DO - Incorporate secure design principles into our cloud architecture. - Establish reusable security patterns, standards, and guardrails that enable product and platform teams to build securely by default - Develop isolation mechanisms (e.g. sandboxing) in collaboration with our product engineering team - Review security-critical configuration changes and act as Codeowner for security-critical parts of our cloud configurations (everything is IaC) - Partner with Engineering and Product teams to: - Manage risks and vulnerabilities in our Cloud environment. - Translate security requirements into concrete engineering investments - Define infrastructure security architecture and multi-quarter roadmaps - Mentor and develop other security engineers on the team, raising the overall technical bar WHAT YOU HAVE - 8+ years experience in Security Engineering and/or Software Engineering - Demonstrated experience writing high-quality software, building production-grade infrastructure and raising the security bar across engineering teams. - Strong fundamentals in networking, operating systems, and cryptographic protocols - In-depth knowledge of Kubernetes, common misconfigurations, and privilege escalation vectors - Demonstrated ability to find weaknesses (e.g. privilege escalation) in real-world cloud environments - Experience applying security best practices in cloud environments (AWS, Azure, or Google Cloud) - Track record of driving cross-functional security initiatives and influencing engineering decisions across teams - Experience setting security standards and best practices at an organizational scale - (No experience with generative AI or legal required) BONUS - Familiarity with large-scale Infrastructure as Code (IaC) deployments - Familiarity with Kubernetes Admission Controllers and policy enforcement - Exposure to multi-cloud environments COMPENSATION RANGE $231,000 - $340,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-NP1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: New York, NY Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the role The Consumer Protection Team (CPT) is Flex's internal champion for the customer, setting the standard for excellence across the customer journey, and pushing the company to create greater, tangible customer good. At Flex, we serve our customers for their most critical expenses – which means this team must set the bar exceptionally high. As a Senior Manager, you’ll partner directly with the Senior Director of the Consumer Protection Team to drive some of our highest-impact projects. This is an exceptional opportunity for a gritty, entrepreneurial problem-solver with a genuine commitment to consumer impact, able to toggle between strategy and execution. Working closely with Strategy & Operations, Analytics, and customer-facing departments such as Product and Customer Success, this role will identify and quantify customer experience insights and pain points, collaborate on solutions, and build the customer-first system required to achieve our ambitious goals for the future. The ideal candidate must have a passion for customer impact, robust analytical toolkit, strong collaboration skills, and the tenacity to solve problems and drive prioritization through uncertainty. This role will provide frequent exposure to Flex’s Executive Team, giving hands-on experience with what it takes to lead and operate a world-class consumer fintech. The ideal candidate will be comfortable producing both rigorous data analysis and exec-ready deliverables from day one, working autonomously or together with your team. This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program. What you’ll do Build our strategy: Partner with your team leader (Senior Director of the Consumer Protection Team) to set strategy and translate it into tangible near-term goals and frameworks that ensure tight execution. Identify what matters: Apply your business knowledge and analytical skills to pinpoint the challenges that matter most, then partner with Analytics and Data Science to rapidly test new hypotheses and build lasting infrastructure around the insights you discover. Drive cross-functionally: Work with Product Managers and other functional leads to ensure we are effectively prioritizing customer experience priorities across the business. Influence the organization: Distill progress into executive-level reports, facilitating reviews to ensure the right strategic conversations are had. Communicate effectively with senior stakeholders, navigating complex problem sets with agility. Deliver with velocity: Manage a diverse portfolio of projects, adapting rapidly to shifting priorities. Operate at top-decile levels of speed and productivity, dealing constructively with pressure and debate. Key qualifications 5+ years of relevant work experience, ideally in management consulting and/or S&O, Biz Ops, or Chief of Staff roles at high-growth companies Entrepreneurial mindset, energized by the ambiguity and pace of 0-to-1 building Thrive in fast-paced, dynamic environments and maintain composure amid competing priorities Exceptional conceptual thinker who can move fluidly from strategy to execution and make amorphous problems tractable (“fog sculpting”) Strong bias for action, paired with obsessive attention to detail and a high bar for work quality Well honed interpersonal skills; able to drive results through others without compromising relationships and rapport Excellent written and verbal communicator, able to distill complexity into clear, executive-ready narratives Exceptionally analytical, adept at identifying the right metrics and rigorously interrogating data, both independently and through others; SQL proficiency preferred, but not required Demonstrated AI fluency: you actively leverage AI tools to accelerate analysis, improve team workflows, and drive better decisions, and you set the standard for how your team uses them Genuine passion for “doing right” by our customers; we care about our mission, and you should, too! Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $184,000 — $230,000 USD Tier 3 (Salt Lake City) $155,000 — $195,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is looking for a Compensation Business Partner to ensure our compensation philosophy, principles, and practices extend to all of our markets outside of the US, initially focused on EMEA and APAC. This will be our first Compensation Business Partner dedicated to our international business sitting within the EMEA region, and an opportunity to help shape how Harvey approaches compensation as we continue to scale globally. You’ll partner closely with our People Business Partners, Recruiting team, business leaders, and the broader Compensation team to ensure our programs remain competitive, thoughtful, and scalable across markets. We’re looking for someone who combines deep compensation expertise with strong business judgment. You should be equally comfortable analyzing market data, advising a recruiter on a complex offer, partnering with a PBP and developing a point of view on how Harvey should approach compensation in a new or rapidly evolving market. This is a highly collaborative role that will have a great degree of partnership across many functions. WHAT YOU'LL DO - Serve as the primary Compensation Business Partner for EMEA and APAC, developing deep context on our teams, talent markets, and hiring needs across the regions. - Partner closely with People Business Partners and business leaders on compensation decisions including new hires, promotions, internal mobility, and other complex compensation questions. - Build a particularly strong partnership with Recruiting, advising on offers, market competitiveness, and candidate-specific situations. - Help evolve Harvey's international compensation strategy as we scale, including our approach to geographic differentiation, market positioning, salary structures, and equity. - Bring deep equity expertise and help translate Harvey's equity philosophy across markets where candidate expectations and familiarity with US-style equity compensation can vary significantly. - Research emerging compensation practices and talent trends, particularly across the rapidly evolving AI market, and turn external data into clear recommendations for Harvey. - Conduct market analyses using compensation survey data and other sources, while applying judgment. - Partner with the broader Compensation team on compensation cycles, benchmarking, band development, and company-wide programs, ensuring international considerations are represented from the beginning. - Identify where our US practices translate internationally—and where they don't—and proactively recommend changes as Harvey enters and scales in new markets. - Help build the infrastructure, principles, and enablement that will allow Harvey's international compensation approach to scale. WHAT YOU HAVE - 5-7+ years of experience in compensation - Experience supporting international compensation across EMEA and/or APAC. - Experience working for a US-headquartered company, with a strong understanding of how global compensation programs are designed and adapted for international markets. - Meaningful experience with equity compensation, including the ability to explain and advise on equity in markets with different norms and expectations. - Experience in a high-growth startup or scale-up environment; you are comfortable building while the company and market are changing around you. - Strong knowledge of compensation fundamentals including market benchmarking, salary structures, job leveling, offers, promotions, retention, and pay decisions. - Exceptional business partnership skills. You can build trust with leaders, PBPs, and recruiters while being willing to challenge assumptions. - Strong analytical skills paired with excellent judgment—you know when the data is telling you something and when it requires additional context. - Intellectual curiosity and a genuine appetite to become an expert on the AI talent market, including proactively researching competitors, compensation trends, and emerging practices. - Comfortable operating with ambiguity and building new approaches rather than relying on an established playbook. - Ability to communicate complicated compensation concepts simply and credibly to audiences with very different levels of compensation expertise. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-LE1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Nur-Sultan, Kazakhstan About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our Account Management teams create and build our relationships with restaurant-partners. Together, we help restaurant brands and neighborhood restaurants grow through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are looking for an Account Development Manager based in Astana, Kazakhstan, to manage a portfolio of restaurant partners in the 2 largest cities across Northern Kazakhstan. As our new Account Development Manager, you’ll help a mix of enterprise and SMB restaurant-partners grow with Wolt. You’ll build strong relationships, identify commercial opportunities, and turn performance insights into practical actions that help your restaurant-partners succeed. What you’ll be doing You’ll be the primary point of contact for your portfolio, working with restaurant owners, central teams, and local venue managers. You’ll adapt your approach to each restaurant-partner’s needs, balancing growth opportunities with day-to-day operational performance. You’ll develop growth plans for restaurant-partners, run promotional campaigns, and lead commercial discussions. Working closely with internal teams, you’ll make sure plans are delivered and restaurant-partners receive the support they need. Day-to-day in this role you’ll: Own and develop a portfolio of restaurant-partners across Northern Kazakhstan. Build strong relationships with restaurant-partners through regular check-ins and business reviews, aligning on priorities and following up on agreed actions. Create and execute growth plans that help restaurant-partners increase sales, attract customers, and improve performance on Wolt. Identify opportunities to grow adoption of Wolt’s advertising and promotional solutions based on each restaurant-partner’s goals. Lead commercial negotiations and renewal discussions to support sustainable growth for both Wolt and our restaurant-partners. Use performance data to identify trends, understand challenges, and recommend practical improvements. Collaborate with Marketing, Operations, and other internal teams to deliver campaigns, resolve issues, and improve the restaurant-partner experience. Prioritize your time across restaurant-partners of different sizes, balancing commercial impact with the needs of your wider portfolio. Our humble expectations* We’re looking for someone who combines commercial curiosity with strong relationship-building skills and enjoys taking ownership of restaurant-partner growth. Experience: You have 3+ years of experience in account management, customer success, business development, or a similar commercial role. Experience working with SMB or enterprise restaurant-partners is a plus. Commercial understanding, upselling, and negotiation skills: You understand how to grow a restaurant-partner’s business, identify and convert upselling opportunities through advertising and promotional solutions, and confidently lead commercial negotiations to reach mutually beneficial agreements. Analytical skills: You’re comfortable working with data in Excel or Google Sheets and translating performance insights into clear recommendations. Communication and relationship-building: You communicate clearly and confidently, adapting your approach to restaurant owners, operational teams, and enterprise stakeholders. Adaptability: You thrive in a fast-paced environment, adapt quickly to changing priorities, and stay focused on delivering results. Ownership and autonomy: You roll up your sleeves and get things done, proactively identifying what needs attention without waiting to be told. You’re comfortable working independently, taking initiative, and following through on your commitments. Ownership and organization: You manage competing priorities, follow through on commitments, and take a proactive approach to solving problems. Tools and curiosity: You’re comfortable learning new tools and open to using AI to improve your daily work and analysis. Languages: You’re fluent in Kazakh and Russian and have a working proficiency in English. Nice to have: Experience working with restaurant-partners, restaurant chains, or within the food delivery industry. An understanding of marketplace or platform businesses. Experience growing a portfolio of restaurant-partners across enterprise and SMB segments. Advanced skills in data analysis or business intelligence tools. Why you’ll love it 🚀Global and growing fast: Be part of a fast-moving scaleup 🤩Ride of a lifetime: Accelerate your career and build your sales skills 💪Instant impact: Take ownership and make a difference 💙Big hearts and small egos: Surround yourself with smart, friendly people What we offer 🌍 Independent work in a dynamic, international team 🩺 Medical Insurance and strengthened sick leaves 🚀 Career growth and development opportunities 💙 Employee Assistance Program—therapy and wellbeing support 🍽️ Discount on your Wolt orders 🧑‍🎓 Wolt-wide training programs 🎉 Team budgets for celebrations and bonding 🍊 Fruits and drinks at the office Next steps* If you’re excited about working in a high-growth environment, taking ownership, and joining an ambitious team, we’d love to hear from you! Click below to apply and attach your CV. 💙 Please submit your application by November 4th . We’ll be accepting applications until then, and you can expect to hear from us after this date. Our recruitment process typically includes a few stages, giving us the chance to get to know you and you the opportunity to learn more about the role and our team. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11498 Client Operations & Administrative Virtual Assistant Independent Contractor – CPT-11498 Client Operations & Administrative Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An HR consulting business serving primarily U.S.-based immigration petitioners is seeking a part-time Business Support VA to assist with client communication, invoicing, documentation, process tracking, and general administrative operations. The company is working to improve and document its internal processes while maintaining a high level of personalized service. The VA will help move client matters through established workflows, keep information organized, and reduce the volume of recurring administrative work currently handled by the owners. The role will initially focus on well-defined operational tasks, with responsibilities expanding as processes become established. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Client & Email Support Monitor and assist with client email communications Respond to routine questions using client-provided information and templates Follow up on outstanding information and documentation Maintain professional, timely written communication Escalate technical or specialized HR-related questions to the client Track open client requests and next steps Draft professional client-facing emails, including routine communications and follow-up messages, using appropriate tone and clear wording Invoicing & Administrative Support Prepare and organize invoice documentation Send invoices and payment-related information as directed Track invoice and payment status Maintain invoice information within Google Sheets or other client systems Follow up on outstanding administrative items Maintain organized client and business records Process & Project Coordination Track client matters through established workflows Help ensure required steps and follow-ups are completed Update HubSpot records and client information Maintain task and project trackers Flag overdue or stalled items Assist with documenting recurring workflows and SOPs Support general process improvements as the business grows Learn and observe existing workflows before recommending or documenting changes. Identify recurring tasks or issues that would benefit from standardized procedures, and help document and improve these processes as familiarity with the business grows. Document Support Review and format client-facing documents Proofread written materials for grammar, consistency, and accuracy Assist with document revisions based on client direction Maintain organized versions and supporting documentation Ensure completed materials meet established formatting standards Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous administrative, executive assistant, customer service, or operations experience required Senior-level experience preferred with the ability to work independently and take ownership of assigned processes. Demonstrates strong judgment, initiative, and problem-solving skills. Able to learn processes quickly and manage responsibilities with minimal supervision once trained. Customer service experience of some sort is highly preferred Excellent written English required Client email communication experience strongly preferred Project coordination or project-management experience preferred Strong document-review and proofreading skills HubSpot or similar CRM experience preferred Excel / Google Sheets experience required HR, immigration-support, legal-services, or professional-services experience is a plus HR knowledge or experience is strongly preferred Copywriting/marketing experience is a plus but not required IDEAL CANDIDATE PROFILE Highly organized and detail-oriented Excellent written English Strong customer-service mindset Comfortable communicating professionally by email Able to manage multiple client matters and follow-ups Strong executive-assistant or administrative background Process-oriented with good project-management habits Able to work independently after initial direction Careful when reviewing detailed client documentation APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED HubSpot Microsoft Outlook Google Sheets Microsoft Excel Microsoft Office / Google Workspace Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time: TBD EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Excellent Communication and Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role:  We are seeking talented distributed systems engineers who are passionate about building innovative solutions for application deployment. Your mission will be to enhance the capabilities of Replit Infrastructure, optimize performance across global regions, and drive efficiency while delivering an exceptional user experience. If you have a strong foundation in software development, a deep understanding of cloud technologies, and a track record of delivering high-quality code, we want to hear from you.  In this role you will: - Expand Replit's cloud infrastructure offerings: Launch new cloud products to be used by Replit Agent to build complex apps. Collaborate with cross-functional teams to design and implement these features, empowering developers with a comprehensive suite of tools to build and deploy their applications efficiently. - Enhance reliability and scalability: Identify bottlenecks, optimize critical paths, and implement robust monitoring and alerting systems. Work closely with the SRE team to ensure high availability and minimal downtime. Enable our customers to seamlessly scale their applications to meet the demands of their growing user base. - Improve utilization of cloud infrastructure: Analyze our infrastructure costs and identify opportunities for optimization. Implement strategies to reduce cloud expenses without compromising performance or reliability. This could involve techniques such as resource provisioning, auto-scaling, cost-aware scheduling, and data lifecycle management. Your efforts will directly contribute to the financial efficiency of our cloud services. Required skills and experience: - Distributed systems: Track record of working with platform-as-a-service, distributed storage, or information retrieval systems. Experience in designing scalable architectures and optimizing systems for latency or cost.  - Problem-solving mindset: Ability to approach complex challenges pragmatically and devise effective solutions. You think radically but ship incrementally. - Self-directed and autonomous: Able to work independently, set priorities, and drive projects forward. You take ownership and initiative. - Versatility and flexibility: Able to wear multiple hats and tackle a wide range of challenges. You are comfortable working across different layers of the stack and adapting to the needs of the project. - Continuous learning and adaptability: Passionate about staying up-to-date with industry trends and expanding your skill set. You embrace change and adapt quickly. Nice to have: - Experience working on cloud infrastructure or platform products, particularly in the areas of application deployment, serverless computing, or container orchestration. - Familiarity with Google Cloud Platform (GCP) services and tools, such as GCE, GKE,, Cloud Run, or Cloud Storage. - Contributions to open-source projects related to cloud technologies, deployment frameworks, or developer tools. We love OSS! Tools + Tech Stack for this role - Golang, Rust This role may not be a fit if - You are a generalist backend engineer who hasn’t built scalable distributed systems. - You cannot take part in the oncall rotation of min 6 people. - You do not enjoy diving into Linux internals.  This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In the US, the base compensation range for this role is $183,858 - $220,630. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for a technically fluent engineer who loves building powerful demos, explaining complex systems clearly, and helping SRE and platform engineering leaders understand the value of our open approach to observability. As Grafana’s offering shifts from dashboards to industry-leading agentic observability, our Product Marketing team is responsible for closing the gap between what our products can do and how customers understand that value. That means building clear, consistent positioning, enabling sellers with trustworthy technical narratives, and creating content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them. As a Technical Product Marketer you will play a critical part in that transformation. You’ll be the hands-on engineer who brings our technical story to life for buyers, not just practitioners. You’ll build core demos, run technical workshops and webinars, and act as the technical bridge between our Product and Sales orgs. Your work will help SRE and platform engineering leaders evaluate Grafana with confidence, equip sales engineers with better tools and talk tracks, and ensure our technical value shows up clearly and consistently across the entire customer journey. This is a unique chance to shape how Grafana tells its story as we evolve our positioning in the AI era, strengthen seller enablement, and build a repeatable system for communicating product value. What You'll Be Doing: Build strategic, buyer-focused demos, videos, workshops, and webinars Create and maintain polished, narrative-driven demos that highlight Grafana’s value for SRE and platform engineering leaders. Record high-quality technical demo videos and walkthroughs in partnership with our video and content teams. Lead webinars, workshops, and technical sessions designed for evaluators. Teach customers not just how Grafana works, but why our approach is differentiated and valuable. Use AI tools to generate variations, summaries, and reusable assets that scale technical content across channels. Enable Solutions (Sales) Engineers with clear, consistent technical storytelling Serve as PMM’s technical liaison to the SE org, ensuring consistent messaging and demo guidance. Produce technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices. Help SEs and sellers communicate Grafana’s story with clarity, confidence, and differentiation. Collaborate with PMMs to drive technical buyer engagement across high-impact channels Partner with PMMs to identify the most important buyer personas, problems, and technical messages, and help shape the content strategy needed to reach them. Extend technical narratives into impactful buyer-facing channels including analyst briefings (Gartner, Forrester), industry forums, podcasts, conferences, and online technical communities. Bring a technical perspective to PMM planning—helping ensure our content, campaigns, and enablement reflect the real challenges and priorities of SREs and engineering leaders. Use automation & AI to scale technical content Partner with software engineers to streamline demo setup, content workflows, and asset updates through workflows, agents, scripts, and AI-driven tools. Use automation to make technical content more repeatable, discoverable, and scalable across teams. What Makes You a Great Fit: 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar). Interest and ability to travel to training and customer events 10-12 weeks per year. Strong understanding of observability concepts and the needs of SRE/platform teams. Ability to translate deep technical concepts into clear, value-focused stories. Experience presenting technical content through demos, workshops, or webinars. Excellent written and verbal communication, with a crisp, structured, persuasive style. Strong cross-functional collaboration; comfort working with PMM, Product, SEs, DevRel, and Field Engineering. High ownership mindset with the ability to drive projects from concept to completion. Comfort with light scripting or workflow automation. Bonus Points For: Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools, or a background in Observability or Platform Engineering. Prior experience in Sales Engineering, DevRel, or technical product marketing. Familiarity with demo environment automation or infrastructure-as-code tools. Exceptional live presentation or workshop facilitation skills. Compensation & Rewards: In the UK, the base compensation range for this role is GBP 103,958 - GBP 124,750 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .