Location: Athens
Workplace: OnSite
ROLE HIGHLIGHTS
- Title: Mechanical AIT Engineer
- Department: Global Manufacturing Organisation
- Location: Athens, Greece
- Reporting to: AIT Engineering Team Leader
- Type of Contract: Permanent
- Working model: On-site (Occasional travel for environmental test and suppliers facility)
- Employment is subject to applicable security screening (incl. SUPO, where required)
- Please note we can only accept applications in English
Why this role matters:
The Mechanical AIT Engineer transforms satellite designs into reliable, flight-ready hardware. You are the technical authority for mechanical and composite hardware in Athens: how satellites are assembled and aligned, what proves they will survive launch, and what evidence exists that every build was done correctly.
You define the AIT processes, tooling and ground support equipment the facilities need as they grow from subassembly production towards full satellite integration. You make sure the design, the processes and the tooling can carry production to high throughput, and you feed what you learn on the floor back into design, so that each build is more manufacturable, more testable and more reliable than the last.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHY SHOULD YOU WORK FOR US?
ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.
We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.
YOUR DAY-TO-DAY RESPONSIBILITIES
AIT PROCESS DEFINITION AND INDUSTRIALISATION
- Define the MAITE processes for building sub-assemblies and satellites: integration flows, standard sequences, work packages and test strategy.
- Qualify the critical assembly, integration and test processes, using PFMEA and control plans, and define the acceptance criteria and standardised procedures that go with them.
- Specify the tooling, equipment and workstations each process needs, anticipating them ahead of programme milestones, and lead the transfer from prototype to series so that processes and tooling can carry production to high throughput.
DESIGN MATURITY AND CO-ENGINEERING
- Work with Engineering from the concept phase so that design and production constraints are aligned, applying design for manufacturing, assembly and testability (DFM, DFA, DFT) and bringing buildability, tolerance stack-up, tool access and test provisions into internal design iterations before the design is frozen.
- Support internal and supplier design and readiness reviews (e.g. PDR, CDR, PRR, IRR, TRR), ensuring designs are mature and ready for transition into production, and identify industrial risks early with the action plans that close them.
ASSEMBLY AND INTEGRATION
- Lead and execute structural, mechanical and thermal assembly and integration of satellites and sub-assemblies, acting as the technical point of contact for mechanical subsystem integration.
- Own the mechanical build standard: torque and preload, locking methods, bonding, composite handling, cleanliness and ESD discipline.
- Verify components before integration, perform precision alignment and dimensional verification of critical interfaces, and support the floor hands-on during assembly, harness routing and test setup.
VERIFICATION AND ENVIRONMENTAL TEST
- Plan, prepare and lead environmental test campaigns, including vibration, shock, thermal vacuum, acoustic and EMC, and guide system-level functional verification.
- Design or evaluate test fixtures, derive test levels, and act as the technical point of contact towards internal and external test facilities.
- Own mass properties: mass budget, centre of gravity, moment of inertia and launch vehicle interface data.
GROUND SUPPORT EQUIPMENT
- Specify, design, procure and validate Mechanical Ground Support Equipment for handling, transport, integration and test, from concept and CAD through structural analysis to fabrication oversight.
- Verify structural margins, define proof load testing and recertification intervals, and certify equipment before use on flight hardware.
SUPPLIER PARTS AND MATERIALS
- Act as the technical authority for mechanical and composite parts from suppliers, covering capability assessment, special process review and First Article Inspection.
- Act as the technical reference for composite hardware (CFRP panels, honeycomb assemblies, bonded joints, potted inserts), defining handling, machining, acceptance and inspection criteria, including non-destructive inspection where needed.
CONFIGURATION, DOCUMENTATION AND ANOMALIES
- Maintain as-built configuration and traceability, and apply engineering changes consistently to hardware and documentation.
- Troubleshoot and resolve integration issues, and support root cause analysis and corrective actions, coordinating with the Engineering team, the production team and any other team needed to ensure schedule and quality adherence.
FACILITIES AND PROCESS REQUIREMENTS
- Define the AIT process requirements for the facilities and work with the Global Manufacturing Infrastructure team on the layout that supports them.
- Define the contamination control, ESD and handling requirements that integration and test activities must meet, and propose improvements where the process or the environment falls short.
STANDARDIZATION AND CONTINUOUS IMPROVEMENT
- Capture lessons learned from the floor to improve procedures, tooling, test efficiency and build reliability as production volumes increase, and align with the Global AIT and Engineering teams on product standards and process updates.
- Mentor and support local engineers and technicians, sharing AIT best practices and fostering a culture of quality and accountability.
WHAT WE'RE LOOKING FOR
MUST HAVE
- Bachelor's or Master's degree in Mechanical Engineering, Aerospace Engineering, Industrial Engineering or a related field.
- 5+ years of hands-on experience in the development, integration, testing or production of complex hardware systems (e.g. aerospace, defense, automotive, semiconductors, satellites), including work on flight or equivalently critical hardware.
- Demonstrated experience defining and qualifying assembly, integration and test processes, turning them into standardised work packages, and taking a product from first units towards series production.
- Deep technical knowledge in mechanical engineering, with system-level understanding across full product architectures and the ability to spot issues across the interfaces between design, production and operations.
- Demonstrated ownership of environmental test campaigns, from specification through execution to reporting.
- Practical mastery of precision mechanical assembly (torque and preload, locking methods, bonded and inserted joints, alignment and dimensional verification) and of composite hardware, including its handling and inspection constraints.
- Experience specifying, designing or validating MGSE or comparable handling and test tooling.
- Ability to read mechanical drawings, CAD models, GD&T and interface control documents, and to translate them into procedures others can execute.
- Strong track record of enabling design for manufacturing, assembly and testability (DFM, DFA, DFT), working alongside design teams rather than after them.
- Familiarity with verification and configuration management in complex hardware industries, including root cause analysis and non-conformance ownership through to closure.
- Working knowledge of cleanroom and ESD discipline. Integration in Athens is typically ISO 8, with ISO 7 and ISO 5 environments also possible.
- Experience in multidisciplinary engineering environments, mentoring engineers or technicians, and communicating clearly with designers, production leads and executive stakeholders.
- Strong communication skills in English (written & spoken).
NICE TO HAVE
- Industrialisation and methods toolkit: Lean manufacturing, value stream mapping, standard work, line balancing, capacity planning, APQP or PPAP.
- Familiarity with EN 9100 and ECSS standards as applied to space hardware.
- Experience defining AIT process or facility layout requirements alongside a facilities or infrastructure team.
- CAD and structural analysis proficiency (SolidWorks, NX, CATIA or equivalent) for tooling and fixtures, and metrology with laser trackers, theodolites or CMM.
- Non-destructive inspection interpretation on bonded or composite structures.
- Hands-on operation of environmental test equipment, or involvement in its acceptance and commissioning.
- Automated test scripting (Python or equivalent), and familiarity with PLM, ERP, Manufacturo (MES) or Jira for build records and configuration control.
- Launch campaign or launcher interface experience.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager General Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Leadership & Hiring Team Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
ESS is an international environmental, social, health, and sustainability consultancy providing advisory services across Africa. We support clients across sectors including
mining, energy, infrastructure, agriculture, and industrial development
, helping them manage environmental and social risks and deliver projects aligned with national requirements and international standards.
We are looking for an
Environmental & Social (E&S) Specialist
to join our team in Guinea and contribute to the delivery of environmental and social assignments across the country and the wider region.
Key Responsibilities
Support and contribute to the delivery of
Environmental and Social Impact Assessments (ESIAs)
, ESMPs, environmental and social due diligence, audits, and compliance assessments.
Conduct environmental and social baseline studies, field investigations, site assessments, and monitoring activities.
Identify environmental and social risks and contribute to the development of appropriate mitigation and management measures.
Support stakeholder engagement activities, including community consultations, meetings with government authorities, and other stakeholder interactions.
Prepare and contribute to high-quality technical reports, assessments, presentations, and client deliverables.
Monitor compliance with environmental and social commitments, permits, management plans, and applicable regulatory requirements.
Support the development and monitoring of
Environmental and Social Action Plans (ESAPs)
and project-specific management plans.
Participate in site inspections and follow up on environmental and social performance during project implementation.
Liaise with clients, contractors, local authorities, communities, and other project stakeholders as required.
Work effectively with multidisciplinary teams, including environmental, social, engineering, health and safety, and technical specialists.
Contribute to technical proposals, bids, and business development activities when required.
Support and mentor junior team members and interns where appropriate.
Keep up to date with Guinean environmental and social legislation, international standards, and industry best practices.
Qualifications & Experience
Bachelor's degree in
Environmental Science, Environmental Management, Environmental Engineering, Natural Resources, Geography, Social Sciences, Sustainability
, or a related discipline.
A Master's degree is an advantage.
3–8 years of relevant professional experience
in environmental and social consulting or related project environments.
Experience in
mining, infrastructure, energy, industrial, or development projects
is highly desirable.
Previous experience working on ESIA, ESMP, environmental and social due diligence, auditing, or monitoring assignments.
Experience with fieldwork and stakeholder engagement is required.
Technical Knowledge
Good understanding of environmental and social risk management.
Familiarity with
Guinean environmental legislation and permitting requirements
.
Working knowledge of international E&S standards, particularly:
IFC Performance Standards
World Bank Environmental and Social Framework
AfDB Environmental and Social Safeguards
IFC Environmental, Health and Safety Guidelines
Equator Principles
Strong report-writing, analytical, and research skills.
Good proficiency in Microsoft Word, Excel, and PowerPoint.
Knowledge of GIS tools such as
QGIS or ArcGIS
is an advantage.
Languages
French – fluent/professional proficiency required.
English – professional working proficiency is an advantage.
Knowledge of local Guinean languages is an asset.
Personal Attributes
Strong analytical and problem-solving skills.
Excellent written and verbal communication.
Strong interpersonal and stakeholder engagement skills.
Able to manage assigned responsibilities with limited supervision.
Comfortable working in the field and travelling to project sites.
Strong attention to detail and commitment to high-quality deliverables.
Ability to work effectively in multidisciplinary and multicultural teams.
Proactive attitude and willingness to continuously develop technical expertise.
What ESS Offers
Exposure to major projects across
mining, infrastructure, energy, and other key sectors
.
Opportunity to work with international E&S standards and multidisciplinary teams.
Professional development and technical learning opportunities.
A collaborative and international working environment.
Opportunities to contribute to projects supporting responsible and sustainable development in Guinea and across Africa.
Position Overview
ESS is seeking a highly experienced
HSEC Manager
to lead all Health, Safety, Environment, and Community (HSEC) functions In Morocco.
The HSEC Manager will ensure full compliance with Moroccan regulatory requirements and alignment with international best practices, including the standards of the
International Finance Corporation (IFC)
where applicable.
This role is critical in safeguarding workforce safety, environmental protection, regulatory compliance, and maintaining strong relationships with local communities and stakeholders.
Key Responsibilities
Health & Safety
Develop, implement, and maintain the site Health & Safety Management System.
Ensure compliance with national occupational health and safety regulations.
Lead risk assessments, Job Safety Analyses (JSAs), and incident investigations.
Due diligence.
Monitor and report on safety KPIs (LTIFR, TRIR, near misses).
Promote a strong safety culture across employees and contractors.
Oversee contractor HSE performance and enforce site safety standards.
Develop emergency preparedness and response plans.
Environmental Management
Ensure compliance with environmental permits and regulatory requirements.
Oversee implementation of ESIA commitments and Environmental & Social Management Plans.
Supervise environmental monitoring programs (water quality, air emissions, waste management, noise, biodiversity).
Ensure proper hazardous materials and tailings management (if applicable).
Prepare regulatory and internal environmental reports.
Lead environmental audits and inspections.
Community & Social Management
Support implementation of stakeholder engagement strategies.
Oversee community grievance mechanisms.
Ensure project activities minimize impacts on surrounding communities.
Coordinate community development initiatives in collaboration with management.
Maintain constructive relationships with local authorities and community leaders.
Governance & Reporting
Ensure alignment with IFC requirements where project financing applies.
Prepare HSEC reports for senior management and regulatory authorities.
Support external audits and lender reviews.
Develop continuous improvement plans based on HSEC performance data.
Maintain accurate documentation and compliance records.
Qualifications & Experience
Bachelor’s or Master’s degree in Environmental Science, Occupational Health & Safety, Mining Engineering, or related field.
Minimum 5 to 10 years of HSEC experience in industrial, environment, mining or heavy industrial projects.
Strong knowledge of Morocco regulatory framework.
Experience in projects aligned with IFC standards is an advantage.
Fluent in French; English is an asset.
Strong leadership and team management skills.
Core Competencies
Strong leadership and decision-making
Operational risk management
Regulatory compliance expertise
Stakeholder engagement skills
High level of integrity and accountability
Ability to work in remote site environments
Location: Yerevan, Armenia
Description:
Digitain is looking for a Senior Project Manager who will be responsible for planning, leading, organizing, and motivating Agile and Hybrid Project and/or Product Teams. The successful candidate should demonstrate the ability to manage multiple concurrent projects in a fast-paced environment across multiple business units.
Responsibilities:
Define project scope and schedule/delivery timeline while focusing on regular, incremental, and timely delivery, both short-term and long-term (including roadmaps)
Organize and lead project/product status update meetings (including but not limited to framework ceremonies) generating and maintaining sufficient project, team, and company-level records & institutional memory
Prepare and distribute progress reports (in and out of regular delivery periods)
Manage risks and issues within the team and across different business units
Correct deviations from plans, re-plan, and re-define if and when required
Perform forward delivery planning for assigned projects/products
Assist in team development while holding teams accountable for their commitments, removing blockers to their work
Leverage organizational resources to improve capacity for project/product work
Mentor and develop team members, and manage efficiency by providing clarity, predictability, and transparency in day-to-day project management
Be aligned and closely collaborate with the Product Owner/Product Manager in managing customer/client expectations for project/product deliverables, managing stakeholder communications (internal & external), and helping to implement an effective system of project governance
Assist in defining and managing a well-defined project management process and lead ongoing process improvement initiatives to implement best practices for Agile Project Management
Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team and value for the company
Requirements:
Proven understanding of software development life-cycle models as well as expert/in-depth knowledge of both Agile and traditional project management principles/practices and the ability to blend them together in the right proportions to fit a project and business environment
A proven track record of successfully implementing software or web development projects using Agile methodologies including (ideally) 4+ years of experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams
Prior experience with Lean/Agile methodologies with enterprise-level software development projects
Experience overseeing multi-function project/product teams with at least 10-15 team members including Developers, Product Owners, Business Analysts, and QA Engineers
Balanced business/technical background
BA or BS or equivalent experience is required; MA or MS is a plus
Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
Strong analytical, planning, and organizational skills with an ability to manage competing demands
In-depth knowledge and understanding of business needs with the ability to establish/maintain a high level of trust and confidence from internal and external stakeholders
Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
Solid understanding of and demonstrated experience in using appropriate tools (Jira or equivalent, Microsoft Project, Visio, and all Office Tools)
Excellent oral and written communications skills and experience interacting with both business, technical and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features. The team is trusted to respond when production services need support, including through rotational on-call, incident response and urgent operational escalations. You will be empowered to define and lead technical initiatives, helping identify and proactively drive improvements in process, technology and production operations supporting millions of users.
This Staff individual contributor role carries broad technical ownership: a recognized expert and hands-on system architect whose decisions shape reliable production services across multiple partner teams. The ideal candidate brings deep full-stack engineering and production experience, strong automation instincts, cloud/container operations expertise, incident leadership, and curiosity for using AI-assisted workflows to improve operational quality, release confidence and delivery speed.
Responsibilities:
Lead application operations and production support for internal and public-facing services in AWS and container environments, with focus on availability, resiliency, scalability, performance and security.
Define and evolve production operations architecture, readiness standards and reusable patterns for services/features, including automation, monitoring, runbooks, rollback plans and operational acceptance criteria.
Architect and scale tools, scripts and automation frameworks across API/service telemetry, release validation and operational readiness to reduce toil and improve incident response.
Establish CI/CD operational gates, production validation practices and governance mechanisms that improve release confidence, scalability and engineering velocity.
Advance observability, event correlation and operational metrics using service health signals, automation health, release risk indicators, dashboards and alerts that reduce MTTD and MTTR.
Partner with SRE, data services, CI/CD, service engineering, platform hosting, product and business teams to shift reliability left and improve shared ownership of production quality.
Lead performance, capacity, infrastructure modernization and cost optimization for services using AWS, Kubernetes, EKS/UKS, autoscaling and related cloud patterns.
Use AI-assisted and agentic tools, such as Codex, Claude, Cursor or similar, to accelerate development, operational automation and production-signal analysis.
Provide rotational on-call support and improve incident workflows using Slack, JIRA, ServiceNow, BigPanda and related escalation systems; lead RCA and systemic fixes for recurring production issues.
Key Qualifications:
Staff-level hands-on engineer equally comfortable with software development, systems engineering, production operations and service architecture.
System Architect and full-stack engineer who connects customer experience, application behavior, APIs, data flows, infrastructure and operational controls into resilient designs.
Proven ability to define operational standards, quality gates, reusable frameworks and governance practices across teams.
Independent technical leader who influences cross-functional partners, mentors engineers and drives adoption of scalable practices.
Strong systems-thinking and troubleshooting depth across runtime, cloud, Kubernetes/EKS/UKS, network, observability, release and incident layers.
Required Skills:
Distributed service architecture and operations, Unix/Linux systems internals, networking, TCP/IP, HTTP/HTTPS, DNS, load balancing and API troubleshooting.
AWS service operations, including ALB, Route 53, API Gateway, Lambda, RDS, DynamoDB, ElastiCache and Java/API services.
Containers and orchestration, including Docker, Kubernetes, EKS/UKS and Fargate.
Automation and software development in Python, Go or Java; source control and configuration management using GitHub/Git, Ansible, Chef or similar.
Infrastructure as Code and CI/CD using Terraform, CloudFormation, Jenkins, Spinnaker or comparable tooling.
Observability, incident management and collaboration tooling such as Datadog, CloudWatch, Splunk, Grafana, BigPanda, Slack, JIRA and ServiceNow.
Strong communication skills with the ability to adjust messaging by audience, translate complex technical issues for cross-functional business partners, and articulate both technical detail and customer/business impact.
Data reporting, analytics or operational data platforms such as SQL, MySQL, Oracle, Snowflake or big data systems.
AI-assisted development or agentic engineering workflow experience using tools such as Codex, Claude, Cursor or similar.
Experience:
BS degree or equivalent in Computer Science, Software Engineering or related technical area.
10+ years operating and supporting services in production environments at scale.
5+ years AWS Cloud experience deploying, tuning and operating Java/API services.
Hands-on incident management experience, including on-call, incident coordination, stakeholder communications, RCA and corrective-action tracking.
Payment processing, commerce, entitlement, wallet, fraud or financial systems experience is a plus.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$199,400
—
$299,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP
- Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions.
- Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads.
- Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints.
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction.
- Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes.
AI ADOPTION & IMPLEMENTATION LEADERSHIP
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling.
- Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments.
- Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations.
- Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces.
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value.
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships.
CUSTOMER ADVOCACY & PRODUCT INFLUENCE
- Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs.
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI.
- Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices.
- Share customer insights to inform Cohere’s regional go-to-market strategy and positioning.
- Represent Cohere at regional business forums, industry events, and enterprise roundtables.
YOU MAY BE A GOOD FIT IF
REQUIRED EXPERIENCE
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts.
- At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology.
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines.
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments.
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs.
- Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions.
- Fluent Arabic and English language proficiency—essential for working across regional markets.
- Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes.
REGIONAL EXPERTISE
- Understanding of the UAE business environment: free zones, mainland companies, and multinational operations.
- Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks.
- Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai.
- Experience with regional cloud strategies and security frameworks.
NICE TO HAVE
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations.
- Experience with UAE enterprise digital transformation initiatives.
- Direct experience with regional defense, financial services, or healthcare sectors.
- Background in management consulting, systems integration, or digital transformation consulting for regional clients.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
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Location: Remote (USA)
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
Analytics sits at the center of how Arcadia turns complex healthcare data into better outcomes and smarter decisions.
On the product side, that means building and owning the productized analytics engines — risk, medical economics, episodes-of-care, and more — that power Arcadia's platform company-wide, built once and delivered at scale across our entire customer base.
On the Customer Insights side, that means going deep on a specific customer's specific problem: custom data models, bespoke dashboards, advisory work, and long-running embedded programs that don't fit a one-size-fits-all product. We describe Customer Insights' work as sitting between a platform and a plan — more customized and hands-on than an off-the-shelf reporting product, more flexible and embedded in the customer's actual decisions than a traditional outsourced consulting engagement.
We're currently hiring for several closely related analyst roles across this broader Analytics organization — spanning ownership of one of Arcadia's core analytics engines, program-specific analytical development for a major state Medicaid risk-stratification initiative, a ground-up registry build for a national quality organization, versatile project and retainer delivery across our health system and payer customers, and dedicated analytics support for a major national health plan's Medicaid program. All of these roles sit at the Senior Analyst or Lead Analyst level, combine technical excellence with real influence over analytic strategy and (for some placements) product direction, and shape how Arcadia and its customers use data to improve population health outcomes, reduce costs, and enable smarter healthcare decisions.
The skills and experience below are characteristic across these roles as a set — not every requirement applies to every specific seat, and we don't expect any one candidate to bring all of it. We'll work with you during the interview process to identify which role is the best fit for your background and interests.
What Success Looks Like
In 3 months
Ramp into your specific engagement's data model, technical stack, and stakeholder relationships — most Customer Insights engagement has real history and context to build into, not a blank slate
Learn Arcadia's core analytics platform and toolset (QuickSight, Foundry, dbt, the AWS ecosystem) as used in your engagement
Deliver your first piece of analytical work that demonstrates clear value to your engagement's stakeholders
In 6 months
Own meaningful pieces of delivery independently — whether that's a program's analytical development, a portfolio of retainer/project work, or a dedicated account's dashboarding and reporting
Be a credible, independent presence in front of the customers or partners tied to your engagement
Contribute to at least one reusable analytical asset, framework, or automation that extends beyond your immediate engagement
Begin taking on the ongoing health of your area, not just its delivery — standing up a backlog/tech-debt process, or growing into a broader backup role alongside your engagement's primary owner, depending on placement
In 12 months
Be a recognized expert in your engagement area, trusted with its most complex or ambiguous work
Actively identify and pursue opportunities for automation, scalability, and reuse across your work
Have grown into deeper ownership than where you started — full backup or co-owner on an account, sole steward of a program's tech-debt and backlog, or, for analytics-engine placements, the architect shaping that engine's roadmap toward being market-leading
What You'll Be Doing
Technical Analytical Delivery
Translate ambiguous or partially-scoped business and clinical questions into a concrete, buildable data plan, then build the underlying data model, code, and analysis on top of it
Develop and maintain analytical pipelines and reusable data assets using SQL, dbt, and Arcadia's core data platform (Foundry, AWS data lake environments)
For analytics-engine placements: serve as the lead analytics strategist for at least one of Arcadia's productized analytics engines (e.g., risk, medical economics, episodes-of-care), owning it end-to-end while contributing to others
For engagements involving predictive or risk models: design and build the models, partnering with a dedicated Data Science team on training and validation — a consultative relationship, not a daily modeling partnership
Build dashboards, provider scorecards, registries,
self-service reporting tools, benchmarking views,
and other analytical deliverables (QuickSight and beyond) on top of that modeling work, as the engagement calls for it
Maintain the analytical integrity and quality of your work, flagging issues before they reach a customer or partner; for senior placements, oversee analytic quality standards and rigor across engagements more broadly, not just your own
Program and Project Management
Manage delivery — whether that's a single program's delivery calendar and decision log, or a portfolio of concurrent projects across multiple customers — surfacing risks and tradeoffs before they become blocking issues
Create client-facing materials — status decks, decision memos, technical explainers — tailored to a range of stakeholders, from highly technical counterparts to policy or business stakeholders with limited technical background
Delegate routine or repeatable work to junior analysts as your engagement grows, and help cross-train others for coverage
Lead cross-functional analytic initiatives that span multiple teams or engagements
Customer and Cross-Functional Partnership
Serve as a primary or supporting day-to-day contact for your engagement's customers or delivery partners, navigating scope and timeline conversations directly
Partner with Customer Management, Growth, Product,
Technical Operations,
and/or Engineering — depending on placement — on account strategy, product direction, or analytics roadmap; for analytics-engine placements, partner closely with product and engineering to deliver Arcadia's analytics roadmap and contribute directly to product innovation
Hold real authority at the boundaries where your work meets someone else's — able to require rework or hold a handoff that isn't ready (e.g., with a partner Data Science team), or push back on what's actually worth building with Customer Management, Growth, or Product
,
rather than defaulting to whatever's asked
Act as an internal thought leader on your area of expertise, contributing to Arcadia's broader analytics strategy and reusable methodology — and, for some placements, an external one, representing Arcadia's analytic capabilities at customer meetings, industry conferences, and in publications
Team Contribution
Mentor and develop junior analysts, building organizational capacity beyond your own individual delivery
Take ownership of your area's long-term health, not just its immediate delivery — a backlog/tech-debt log, a growing backup role on an account, or a roadmap for an analytics engine, depending on placement
Apply AI tooling as a standard part of your workflow — analysis, QA, documentation — not an occasional accelerant
Identify opportunities for automation, scalability, and reusability in analytical delivery, and help build those improvements out
What You'll Bring
Strong SQL and data modeling expertise — able to translate ambiguous business or clinical requirements into a concrete data plan, then build the underlying code and analysis on top of it
Healthcare data experience — claims and/or clinical data, with value-based care familiarity
Direct customer- or partner-facing experience — comfortable scoping and presenting without close oversight
Comfortable adopting AI tooling as a standard part of an analytical workflow
For Lead-level placement: demonstrated experience leading analytical work independently, managing multiple stakeholders, and mentoring less experienced analysts
Note: our experience bar across these roles generally skews toward Lead-level expectations, even for some Senior Analyst placements — but not every skill listed here or below applies to every specific seat.
Would Love For You To Have
Experience with dbt-based analytics engine development (e.g., risk, medical economics, episodes-of-care) and partnering with product/engineering on roadmap
Dashboarding experience — QuickSight or a comparable BI tool
Enough quantitative/ML fluency to build models and hand them to a Data Science team for training
Experience with medical economics, risk algorithms, quality data, and/or episodes-of-care analytics
Statistical or biostatistics fluency — risk-adjustment, odds-ratio, or observed-to-expected benchmarking, etc.
Direct experience with clinical quality or accreditation registries
Prior experience with state Medicaid programs or similar large government health programs
Prior experience in a project-based/retainer delivery model spanning multiple customers, rather than a single dedicated account
Experience working within a prime contractor or partner structure on shared delivery
Experience presenting analytic capabilities externally — customer meetings, industry conferences, publications
Python for analysis and QA; familiarity with the AWS ecosystem, Jira, and Confluence
Experience with data governance or data-product/monetization considerations
Note: this list spans skills relevant to several different roles across the Analytics organization — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process.
What You'll Get
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science
Employee driven programs and initiatives for personal and professional development
A flexible, remote-friendly company with personality and heart
Competitive compensation and strong benefits, including Flexible Time Off
The opportunity to:
Own real, high-stakes analytical work across some of Arcadia's most complex customer relationships and highest-visibility internal analytics products
Work across a genuinely varied set of problems — deep technical program ownership, versatile multi-account delivery, or company-wide analytics engines, depending on placement
Build models and analytical assets that directly shape care and coverage decisions for the members and patients they serve
Senior Analyst:
$125,000 – $145,000 a year
Lead Analyst:
$145,000 – $170,000 a year
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Priority application deadline:
Applications will be reviewed on a rolling basis. Early applications are heavily encouraged.
We’re growing at incredible speed, and expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. We’re hiring a
Chief Technology Officer
to lead the building and rebuilding of the technology, systems and ways of working that will enable a sustained $5B+ p/a operation.
You will build software that safely and securely moves billions of dollars to millions of vulnerable people in some of the poorest and highest need parts of the world. This will require applying excellent engineering, team building and organizational judgment to complex, high-stakes operations: identity and fraud management, machine learning on large but imperfect datasets (cell phone data, satellite imagery, government registries), mobile money integrations, low-connectivity environments, rapidly evolving requirements all in diverse regulatory environments and country contexts. You’ll need to keep our legacy technology stack stable and performant, while in parallel building new systems from the ground up for our next level of scale.
You will lead engineering, data, security and enterprise technology – with a small, mighty and rapidly growing engineering team of ~15, and the expectation that this can at least double to ~30 in the next 12 months if you want it to. You’ll report to a CEO with deep experience running technology companies, and partner with our VP Product.
This role is remote, with working hours between US Eastern Time and East African Time, and some preference for candidates in our office hubs of New York, London, or Nairobi.
What we’re looking for:
An exceptional hirer, manager and organizer of technical talent.
Proven record identifying, hiring, developing and retaining excellent engineers and engineering leaders, and creating team processes that consistently deliver software with quality and velocity.
Deep technical judgment, applied close to the work.
You can evaluate major designs, pressure-test architecture and build-vs-buy decisions, and recognize when a team is heading the wrong way, without becoming the primary implementer. Low-ego: you’ll investigate a problem yourself when that’s what the situation requires.
Business judgment and decisiveness under ambiguity.
You’re not just a technical leader, you’re also a business executive. You understand the business, are a strong cross-functional partner, and have a history of good judgment when navigating tradeoffs of long vs. short term, speed, reliability, security, flexibility, cost, technical quality, and user impact.
AI first.
You have a point of view on where AI meaningfully changes engineering productivity and organizational capability, and you’ve moved a team from experimentation to real, measured use. You can set the tools, culture, goals, and guardrails that leverage the opportunities and mitigate the risks of an AI first engineering culture.
Embody and set an example for GD values.
We take
our values
incredibly seriously, and expect our leaders to embody, nurture, and promote them in the way they work and the teams they build.
Advantages, not requirements.
Experience in an operationally complex or regulated domain (fintech, payments, humanitarian response, global development); systems involving financial controls, fraud risk, identity, or sensitive recipient data; operating across multiple countries, particularly lower-income or infrastructure-constrained ones; leading both modern product engineering and enterprise technology.
What you’ll do
Define our technology vision and target stack.
Own the technical strategy for technology-first delivery at $5B+/year: architecture, platforms, build-vs-buy, and what we retire. Work with executive, product, finance, risk, and data leaders to turn program and product strategy into a sequenced, credible portfolio of technical investments.
Balance a demanding portfolio.
You'll manage six workstreams that all matter and won't all move at once: (1) building our new cash delivery stack (remote-first verification, fraud prevention, massive volume) (2) stabilizing our legacy stack until switchover, then managing the migration; (3) donor-facing fundraising products; (4) our global emergency cash system (and eventual white-labelling of that product); (5) enterprise technology; (6) internal tooling, platform, and cybersecurity. Deciding sequencing and staffing across these (and saying "not yet" credibly) is the job.
Build and grow an exceptional technology organization.
Recruit outstanding engineering and technology talent, design the org GiveDirectly needs at its next stage of scale (engineering, product, data, security, infrastructure, enterprise systems), and create the accountability, decision rights, and career paths to sustain high talent density. Grow the engineering team from 15 to ~30 with a lean but durable management structure.
Own the technical direction and quality bar.
Guide consequential decisions on integrations, data, security, reliability, and technical debt. Ensure our systems can safely support a major increase in transaction volume, geographic reach, and organizational dependence on technology. Set a pragmatic quality bar appropriate to high-stakes financial delivery while preserving speed.
Lead across organizational boundaries.
Serve as a member of GiveDirectly’s executive team, reporting to the CEO and bringing technology into major strategic and operating decisions. Help non-technical leaders understand technical constraints and costs, build credibility with country and functional leaders by understanding their realities, and force clarity when priorities, ownership, or tradeoffs are ambiguous.
Travel.
Approximately 4–6 trips per year, including visits to GiveDirectly countries of operation.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy so pay is consistent across comparable roles.
Total Compensation (US) of $366,000 – $518,000
comprised of:
Base Salary: $300,000 – $375,000
Bonus: $45,000-$112,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: ~$21,000
Total Compensation (UK) of £225,000 – £317,000 comprised of:
Base Salary: £193,400 – £241,700
Bonus: £29,000 – £72,500 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: £2,760
Total Compensation (Kenya) of $333,000 – $467,000 comprised of:
Base Salary: $282,500 – $353,100
Bonus: $42,000 – $106,000 (bonus is % based and decided based on org-wide performance, we will share full methodology during the hiring process)
Annual Benefits Stipend: $8,453
If you are not based in one of the countries listed above, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia, the Enterprise Implementation Manager (EIM) is the customer's primary point of accountability from contract signature through the life of the relationship. The EIM manages a portfolio of enterprise accounts, leading each customer through onboarding and the technical work required to bring them live — including project managing new data connector builds — but the role exists to protect and grow the value the customer realizes from Arcadia's platform. EIMs proactively build the client relationship, drive adoption, resolve risk before it threatens retention, and act as the customer's trusted advisor long after go-live, ensuring customer value is clearly tracked & regularly reviewed.
The ideal candidate is a relationship-first operator: someone who can run a technical delivery workstream competently, but who is just as comfortable owning a client conversation, coaching a teammate, or spotting an account risk before it becomes a retention problem.
What Success Looks Like
In 3 months
Complete onboarding and current product and enablement certifications; build a working understanding of the platform, data model, and Arcadia's customer success playbooks. The optional Arcadia Certified Professional program is available for continued growth. Shadow tactical client touchpoints and status conversations to learn how EIMs build trust and manage expectations across a client relationship
Take ownership of a defined workstream — for example, project managing a new data connector build — with support from your manager and technical partners
In 6 months
Independently manage cross-team workflows (data integration, configuration, connector builds) while keeping priorities visible and surfacing risk early
Lead tactical client conversations and standing touchpoints, delivering clear, timely updates that keep stakeholders aligned and confident
Proactively identify and escalate delivery or account risk, applying established playbooks to resolve issues efficiently and maintain momentum
Begin building trusted relationships with client stakeholders, understanding their unique technical and business priorities
Contribute to Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), or steering committees for your accounts, and become fluent in maintaining account health scores in Planhat
Build fluency with Arcadia's customer feedback channels, including the Customer Satisfaction Score (CSAT), as part of engaging your accounts
In 12 months
Own a portfolio of enterprise accounts as the primary point of contact — coordinating delivery, connector project management, and ongoing value acceleration & account health under one roof
Drive accountability for on-time, high-quality delivery of commitments, from new data connector implementations to platform adoption milestones
Independently lead recurring QBRs, EBRs, or steering committees, and own the Planhat health score and NPS trajectory for your portfolio, working toward a consistently green status
Partner effectively with the Customer Growth and Retention (CGR) team on renewal and expansion conversations, providing account context and continuity while CGR owns the commercial process
Identify and document process or value improvements, contributing refinements that strengthen delivery consistency and customer outcomes
Share lessons learned and best practices with peers, informally mentoring newer EIMs and Project Associates
What You'll Be Doing
Customer Relationship & Trust
Own a portfolio of enterprise accounts, serving as the customer's primary point of contact throughout the engagement.
Lead tactical status conversations and standing project meetings, delivering clear, timely updates on progress, risk, and next steps.
Facilitate regular touchpoints to align priorities, answer client questions, and maintain stakeholder trust.
Prepare accurate, client-ready documentation and materials that support transparent communication.
Account Health & Governance
Serve as the customer's primary point of accountability for delivery outcomes and overall account health across your portfolio.
Lead recurring QBRs, EBRs, or steering committees with client leadership, tying progress to shared goals, ROI, and next steps.
Maintain each account's health score in Planhat, incorporating usage, engagement, and other signals; own the goal of moving accounts toward a consistently green status. Contribute to your segment's (Core, Enterprise, or National) Net Promoter Score (NPS), which factors into incentive compensation at the segment level rather than by individual account.
Build fluency with Arcadia's customer feedback channels — including CSAT — as part of the company's growing Voice-of-Customer program.
Partner with the CGR team on renewal and expansion conversations, providing account context, continuity, and delivery insight; CGR owns the commercial renewal and upsell process.
Proactively identify and escalate delivery and account risk; apply established playbooks to resolve issues efficiently.
Maintain project and account momentum through consistent follow-through and clear ownership of open items.
Drive accountability for commitments by managing dependencies and communicating progress across all workstreams.
Implementation & Data Connector Project Management
Project-manage new data connector builds and platform configuration workstreams from kickoff through validation and go-live.
Ensure smooth data orchestration through configuration validation, and maintain detailed documentation of process flows and integrations.
Partner cross-functionally with Data & Health Platform (DHP) teams and engineering to resolve data alignment issues and strengthen reporting reliability.
Cross-Functional Coordination
Manage workflows to maintain alignment and efficiency across internal teams, third parties, and the client.
Coordinate delivery activities and track interdependencies so priorities stay visible and risks surface early.
Ensure project team collaboration and escalate promptly if a workstream is tracking behind.
Value Realization & Continuous Improvement
Identify and document process or workflow enhancements that improve customer outcomes and internal efficiency.
Contribute to continuous improvement by sharing refinements and strengthening knowledge capture across projects.
Connect delivery and account activities to the customer's broader adoption and value-realization goals.
Coaching & Knowledge Sharing
Share lessons learned and best practices from client engagements with peers and newer team members.
Apply feedback to continuously refine your own skills and performance, modeling a growth mindset for the team.
AI & Technology Fluency
Thoughtfully leverage AI and emerging technologies to improve outcomes, increase efficiency, and enhance decision-making across your portfolio — for example, in health-score analysis, QBR preparation, and account documentation.
Apply sound judgment around risk, privacy, security, and quality when using AI tools, and continuously build fluency in evolving practices.
What You'll Bring
Bachelor's degree in a related field.
At least 3 years leading account implementation and customer success processes in software/technology, ideally in healthcare, with claims and clinical data integration experience.
In-depth knowledge of project management & customer success principles, tools, and methods; ability to identify and mitigate project- and account-level risk.
Extensive healthcare industry experience, including population health and value-based care; ability to master Arcadia's solutions, client strategic context, and industry trends well enough to advise clients as a trusted partner.
Demonstrated ability to own a portfolio of client relationships over time — not just a project — including retention-oriented communication and stakeholder management.
Willingness and ability to travel to client sites, executive business reviews, and industry conferences — typically quarterly, with increased frequency depending on client activity and event schedules.
Would Love for You to Have
Excellent presentation and communication skills, including the ability to build client-ready materials in PowerPoint, Excel, and Word, and lead meetings with executive, operational, clinical, and technical stakeholders.
Experience with customer health/success platforms (e.g., Planhat) and account health-scoring methodologies.
Experience partnering with a growth, renewal, or account management team on commercial conversations without owning the commercial process directly.
Strong problem-solving, interpersonal, and organizational skills.
A team-first attitude and the ability to foster collaboration within and across project teams, including remote teams.
Experience coaching or informally mentoring less experienced teammates.
What You'll Get
Competitive compensation and strong benefits, including Flexible Time Off
Employee-driven programs and initiatives for personal and professional development.
Membership in the talented, energized, diverse, and purpose-driven Arcadian Community
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Go To Market ("GTM") Systems builds and runs the platform that Sales and contracting operate on, a production Salesforce org plus a growing portfolio of custom internal applications and agents. These systems process revenue-impacting transactions, guide critical business processes, and produce data the rest of the company runs on. Today the path from request, development, test, and pull request to production push is manual and slows the team down rather than speeding it up.
We are hiring a DevOps / AgentOps engineer to build and run that path. You will stand up and maintain an AI-first CI/CD pipeline covering both Salesforce and custom application code. This release pipeline will support three modes: fully agentic, human-in-the-loop, and AI-assisted. Anthropic is an unusual place to do this. Our own frontier models are part of the toolkit and the question we want you to answer is what a delivery system looks like when you design it for agents and humans working side by side rather than retrofitting agents into a pipeline built for humans alone.
You will work closely with a team of business systems analysts, software engineers, and integration engineers to develop the solution to accelerate their everyday work. The pipeline you build is the one path to production for a system under audit, so the guardrails, approvals, and audit trail are part of the product, not an afterthought.
Key responsibilities
Design, build, and operate the CI/CD pipeline for a production Salesforce org and a portfolio of custom internal applications, from branching and validation through deploy and rollback
Define how a change is classified and routed into an agentic, human-in-the-loop, or AI-assisted lane, what gates each lane passes through, and how a change escalates between lanes when validation fails or risk changes
Build the agent operations layer: what agents are scoped to do in the pipeline, what tools and permissions they hold, how they are sandboxed differently for Salesforce and custom-app work, and what they are not trusted to do unsupervised
Implement approval workflows that keep PR review and business sign-off as distinct gates, with clear rules for which changes need which, who is asked, and what evidence they see
Own environment strategy, secrets handling, deploy observability, and kill-switch and rollback mechanics across all three lanes
Produce the audit trail and evidence a SOX-scoped platform needs
Measure and report on the pipeline itself: lead time, failure rate, share of work moving through each lane, and where humans are still doing work an agent should be doing
Pair with engineers on the team as they move onto the pipeline, and turn what you learn from them into better defaults
Minimum qualifications
Have built and run a CI/CD pipeline for a team, including the branching model, merge gating, and rollback path, and can explain the choices you made and what you would change
Have hands-on experience with Salesforce deployment mechanics (metadata API, source-tracked development, org-to-org promotion) or a comparable enterprise platform
Work fluently with AI coding tools and agentic workflows, and have opinions about which kinds of engineering work belong in the hands of an agent, which need a human review, and where the boundaries are
Design for the failure case: you think about blast radius, sandboxing, permissions, and what happens when an automated change is wrong before you think about the happy path
Are comfortable working across GitHub Actions or a comparable CI system, infrastructure as code, and the scripting needed to glue platforms together
Write clear design documents and can defend a design to engineers, business approvers, and auditors in language each of them will accept
Preferred qualifications
Have shipped agents or automation that operate inside a production system of record, and have dealt with what happens when they misbehave
Have operated a platform under SOX or a similar audit regime and know what evidence a change-management control actually requires
Have experience with Salesforce DevOps tooling (Gearset, Copado, sfdx-based pipelines) and know where those tools stop and custom work begins
Have run a migration from ad hoc or manual deploys to a governed pipeline and can talk about how you kept a team shipping while you did it
Have built approval or notification workflows in Slack or a comparable tool that people actually used
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
Sr. Director of Commercial and Legal Affairs
About Backblaze
Backblaze is a public company that makes storing and using data astonishingly easy. When our founding team got together, they committed to helping people save their data. Today, the Backblaze Storage Cloud provides a foundational platform around the world for a broad community of developers, IT generalists, entrepreneurs, and individuals who seek the easy, affordable, trusted solutions we provide.
We have managed to nurture a team-oriented culture with amazingly low turnover. Our approach is guided by honesty, transparency, and a commitment to doing the right thing. Our customers are happy, and so are our coworkers: in the most recent “Great Place to Work” survey, 97% of our team rated Backblaze as “a great place to work.” Check out what our employees are saying on Glassdoor!
About the Role
We are seeking a Sr. Director of Commercial and Legal Affairs to lead and oversee Backblaze’s commercial, privacy, and product legal functions. This is a people leader role that will serve as a strategic business partner across Sales, Product, Engineering, Security, and Compliance.
The ideal candidate is a highly experienced commercial lawyer with a strong track record of drafting and negotiating complex technology transactions, including enterprise and strategic partnership deals. This role also requires fluency in privacy and data protection issues and hands-on experience advising product and engineering teams throughout the product lifecycle.
This position will play a critical role in enabling scalable growth while thoughtfully managing legal and regulatory risk as Backblaze continues to expand globally. This role includes people management responsibilities and will lead, mentor, and develop attorney(s) and legal professional(s) supporting commercial, privacy, and product work.
This role reports to the Head of Legal & Compliance and is fully remote (US-based).
What You’ll Do
Commercial Leadership and Deal Execution
Lead the company’s commercial contracting function, serving as the primary legal owner for complex, high-value, and strategic transactions.
Draft, review, and negotiate a wide range of sophisticated commercial agreements, including enterprise SaaS agreements, MSAs, SOWs, partnership and channel agreements, reseller agreements, professional services agreements, consulting agreements, and related technology transactions.
Act as the senior escalation point for complex or high-risk negotiations, providing strategic guidance to Sales, Business Development, and executive stakeholders.
Ensure commercial terms align with Backblaze’s business objectives, risk tolerance, and long-term growth strategy.
Privacy and Data Protection
Provide practical, business-oriented legal advice on global privacy and data protection matters, including GDPR, CCPA, and other applicable data protection regimes.
Oversee and support the development, negotiation, and maintenance of data protection agreements, privacy terms, and related contractual frameworks.
Partner closely with Security, Compliance, and Product teams to assess privacy risk and ensure data protection obligations are integrated into business processes and products.
Product and AI Counseling
Serve as a trusted legal advisor to Product and Engineering teams, advising on product design, feature development, and launches from inception through release.
Counsel on issues related to data use, AI and machine learning, intellectual property, open source, and regulatory considerations impacting product development.
Advise on the commercial, privacy, and contractual terms for AI features and AI-driven workloads, and help the business adopt AI responsibly and at speed.
Help teams identify and mitigate legal risk while enabling innovation and speed.
Process, Playbooks, and Scale
Lead the development and continuous improvement of commercial playbooks, templates, policies, and negotiation frameworks to support efficient scaling.
Optimize contracting processes to improve speed, consistency, and quality while maintaining appropriate controls, including through the use of AI-enabled contracting and legal tooling.
Partner with Legal Operations to enhance tooling, workflows, and reporting related to commercial and privacy matters.
Stay current on legal and regulatory developments relevant to cloud services, SaaS, privacy, AI, and technology transactions.
Cross-Functional Leadership
Act as a trusted partner to Sales, Product, Engineering, Marketing, Finance, Security, and other cross-functional teams.
Provide training and guidance to internal stakeholders on contracting best practices, privacy requirements, and risk awareness.
Collaborate closely with other Legal and Compliance leaders to ensure alignment across the broader legal function.
People Leadership and Team Development
Lead and manage legal professionals supporting commercial, privacy, and product counseling functions.
Provide mentorship, coaching, and performance management to support professional growth and high-quality legal work.
Set clear priorities, allocate work effectively, and ensure consistent, high-impact legal support across the business.
Partner with members of the Legal & Compliance team, as well as senior leadership, on team planning, resourcing, and process improvements as the function scales.
The Right Fit
Deep experience drafting and negotiating complex commercial agreements, including enterprise customer and strategic partnership transactions.
Strong understanding of SaaS business models, cloud services, and technology transactions.
Solid working knowledge of global privacy and data protection laws, with the ability to translate legal requirements into practical business guidance.
Demonstrated experience providing product counseling to product and engineering teams.
Fluency in the legal issues raised by AI, including AI in products, AI-assisted contracting, and AI governance, or a strong interest and demonstrated ability to build depth in this area quickly.
Excellent business judgment and the ability to manage competing priorities in a fast-moving environment.
Proven ability to lead, influence, and collaborate across functions and levels of seniority.
Clear and effective communicator who can translate complex legal issues into concise, business-friendly advice.
Hands-on, pragmatic, and solutions-oriented, with a strong sense of ownership and accountability.
Prior experience managing, mentoring, and developing legal team members in an in-house environment.
Qualifications
J.D. degree and active U.S. bar membership in good standing.
10 or more years of relevant legal experience, with substantial experience negotiating and leading complex technology transactions, including enterprise SaaS agreements and strategic partnerships.
Meaningful in-house legal experience, preferably at a high-growth technology or SaaS company.
Strong experience supporting enterprise sales motions, partner and channel relationships, and global commercial operations.
Working knowledge of global privacy and data protection laws, with experience advising on data protection obligations in commercial agreements and product offerings.
Experience providing practical legal guidance to product and engineering teams throughout the product development lifecycle.
Familiarity with, or genuine willingness to develop fluency in, AI and its legal, privacy, and commercial implications, and comfort using AI tools to work more efficiently.
Prior experience managing, mentoring, or developing legal team members, or demonstrated readiness to take on people management responsibilities.
Backblaze Perks
Great healthcare benefits (100% healthcare premiums for family)
Competitive compensation
401K matching
RSU equity awards
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus
Commuter benefits
Culture that supports a healthy work-life balance
The base pay range for this position is
$210,000 - $264,000
.
At Backblaze, we value being fair and good to our customers, partners, and employees. That is why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socioeconomic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
Location: Sydney, Australia | Remote-Friendly, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Australia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organisations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local councils, state government ministers and agencies, regional development organisations, community groups, civic leaders, educational institutions, and workforce partners in the data centre markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable donations, community investment, and economic development commitments in your markets, including managing not for profit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local council or state government, or a closely related field
Direct experience working for or engaging with local councils, both elected councillors and council staff, and state governments on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Australia or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data centre, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and planning approval processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organisations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Austin, TX | Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Texas to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local elected officials, government agencies, economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or regional government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Texas or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly (Travel-Required) | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Governments do some of the most consequential work there is: deciding benefits claims, getting veterans to care, investigating financial misconduct, running unemployment insurance, and producing the analysis that world leaders act on. Anthropic's public sector team exists to put Claude in the production path of that work. In the US and some allied governments, Claude is already in daily use across major agencies and US states.
The next steps need a particular kind of product manager: someone who can walk into an institution they have never worked with, sit with the people doing the work and find, alongside them, the workflow that matters. The best government products we know of started as an idea that came out of the room rather than a requirements document.
The scope is large: a product portfolio here is a set of governments rather than a feature area. A year in, success looks like agencies delivering services more effectively because public servants are doing core parts of their job with Claude in the loop, and at least one thing that you learn from them shipping to every Anthropic enterprise. That is a lot of surface; you will have to choose where to go deep, and we will back the choice.
We are hiring across civilian, state and local, govtech, and national security portfolios and will match you to one on background and interest. Some portfolios require eligibility for a US security clearance, though most do not. You would be among the first product managers on the team, working with a dedicated engineering and research team and with the policy, go-to-market, customer success, and applied AI leads who already spend their days inside these agencies.
In this role, you will:
Alongside GTM, run discovery inside government institutions to find where Claude belongs in the production path of their work, then shape the product around what you find
Own product decisions for our government models and product offerings and the agency workflows built on top of them
Spot the government needs worth generalizing and carry them into Anthropic's broader roadmap. Many of Anthropic’s commercial features started as public-sector customer problems
Help Anthropic navigate government compliance regimes
Partner with our cloud and integration partners
You may be a good fit if you:
Have shipped successful products end-to-end. We weigh product judgment above any domain credential
Can point to something you built that was your idea: it came from watching people work rather than from a requirements document
Get things done through teams that don't report to you. In addition to the dedicated team, this role runs through a variety of partner teams inside Anthropic and many offices inside each agency.
Move on your own clock. You have shipped in an organization with a fast cadence, or you set the pace in an environment that didn't
Have built domain intuition fast in large enterprises that do not resemble each other
Are a US person. We have agreements with the US Government that mandate this for these roles.
Strong candidates may also have:
Roughly 7+ years building and shipping products, or equivalent scope
Real intuition for how government operates, earned either from the inside or at a digital services organization or by building products public servants actually use
Taken a public-sector or field requirement into a commercial product that succeeded
Fluency with AI products: evaluations, model behavior as part of the product surface
Shipped inside a FedRAMP, classified, or comparable compliance boundary
Negotiated with or steered large partners such as cloud providers or systems integrators
An active TS/SCI security clearance with the US government (relevant for only some roles)
Ability to travel up to 25% of the time
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom; Ireland; Poland
Workplace: Remote
As a Staff Software Engineer on Coder’s Agentic Engineering team, you’ll shape the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments.
You’ll stay hands-on while setting the team's technical direction. You’ll lead complex work, make sound architectural decisions, and help other engineers do their best work.
WHAT YOU’LL DO HERE
- Set technical direction across Coder’s agent harness, integrations, and workflows.
- Design and build production systems in Go, with work across React and TypeScript where needed.
- Evolve agent execution, tool use, context management, streaming, and long-running workflows.
- Extend our provider-agnostic architecture as models and capabilities change.
- Lead complex projects from early ambiguity through production.
- Raise the engineering bar through design reviews, code reviews, and technical mentorship.
- Partner with Product and Design on clear, useful agent experiences.
- Improve the reliability, performance, and operability of agentic systems.
WHAT WE’RE LOOKING FOR
- Deep experience building and operating production software systems.
- Strong hands-on experience with Go.
- Experience with React and TypeScript.
- Hands-on experience building systems around LLMs and agentic workflows.
- Experience with model APIs, tool calling, context management, or agent loops.
- Strong distributed systems knowledge.
- Working knowledge of AWS.
- A track record of setting technical direction without formal authority.
- Strong architectural judgment and comfort working through ambiguity.
- Someone who makes the engineers around them better.
OUR TECH STACK
- Backend: Go, Postgres
- Frontend: TypeScript, React
- Infrastructure: AWS, Kubernetes
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience building coding agents, developer tools, or cloud development environments.
- Experience with agent tools, or multi-agent systems.
- Experience building abstractions across multiple model providers.
- Deep experience with AWS, Kubernetes, Docker and Linux.
- Open-source contributions or experience working directly with customers.
Coder’s agentic architecture is provider-agnostic. The foundation is already built; this role helps decide how it evolves, where we invest, and how we keep it reliable as the space moves quickly.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Program Manager
within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.
You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.
What you'll do
Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking
Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward
Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs
Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams
Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org
Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences
Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture
What you'll bring
6+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programs
Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation
About the team
The
CIO Enterprise Technology & AI
team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.
You'll join a team that partners closely with
Finance, Sales, Marketing, People, Product, and Security
to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Compliance Controls & Monitoring (C&M) is OnePay’s second line of defense responsible for establishing and overseeing the firm’s compliance control environment. Distinct from independent Compliance Testing, the team partners across the organization to ensure compliance risks are appropriately identified, assessed, and managed through effective controls, monitoring, and governance throughout the product lifecycle. You will:
- Relationships: build trusted relationships across Product, Operations, Engineering, Legal, Risk, Compliance and other business partners to influence compliance outcomes. Success in this role requires strong collaboration, credibility, and influence to translate technical compliance analysis into meaningful business outcomes.
- Controls framework: support the maintenance and ongoing enhancement of the compliance control framework, including centralized control inventories, risk-to-control mapping, ownership, control documentation, and monitoring relationships within the firm’s GRC platform.
- Risk assessment: support the enterprise Compliance Risk Assessment process by maintaining the compliance risk register, facilitating periodic risk assessments, supporting calibration of inherent and residual risk ratings, and ensuring identified risks are appropriately mapped to controls and monitoring activities.
- Monitoring: develop, execute, and enhance risk-based monitoring activities, including exception reporting, threshold monitoring, trend analysis, and data quality reviews across applicable regulatory requirements. Recommend and implement automation, data analytics, and AI-enabled solutions that improve monitoring efficiency and coverage.
- Process Improvement: recommend opportunities to improve existing controls, monitoring activities, documentation, and operational processes to increase efficiency, consistency, and scalability.
- Cross-functional coordination: partner with Regulatory Change Management, Operational Change Management, and Third-Party Risk Management to translate regulatory changes, operational/system changes, and third-party relationships into control and monitoring impacts, and perform compliance risk and control impact assessments for material changes.
- Product compliance: partner with cross-functional teams during product development and implementation to ensure compliance risks, controls, and monitoring activities are identified and documented prior to launch. Provide ongoing post-launch oversight to identify emerging compliance risks, control gaps, and opportunities for enhancement.
- Program ownership: support assigned regulatory or operational domains by serving as a compliance resource and trusted partner, which may include Disputes (Reg E/Reg Z), Fraud, FCRA reporting and disputes, AI governance, operations change management, and third-party/partner monitoring.
- Escalation & reporting: prepare clear, concise reporting for leadership, governance committees, and other stakeholders highlighting monitoring results, emerging risks, control trends, key observations, and recommended actions.
- Advisory & challenge: provide credible second-line challenge on control design, issue remediation, and root cause analysis while maintaining appropriate separation from first-line control ownership and execution.
YOU BRING
- Mid Career (5-10 Years) with progressively responsible experience in Compliance, Risk Management, Controls, Compliance Monitoring, or a related second-line function within banking, fintech, or another regulated financial services environment.
- Strong analytical and organizational skills with high attention to detail and accuracy and the ability to manage multiple priorities.
- Experience using GRC platforms and risk assessment methodologies, including risk registers, inherent and residual risk assessments and control documentation.
- Experience partnering across regulatory change management, operational/project change management, and third-party or vendor risk to assess the control impact of change.
- Experience leveraging data analytics, automation, or AI-enabled tools to improve compliance monitoring, reporting, or operational efficiency, or a demonstrated ability to quickly adopt emerging technologies.
- A risk-based mindset — demonstrates strong critical thinking and sound judgment with the ability to identify root causes, assess risk, and balance regulatory expectations with practical business solutions.
- Excellent written and verbal communication skills (English proficiency required), with a track record of producing clear, audit-ready documentation and high-impact reporting for management and risk committees. Ability to communicate effectively with technical teams, business leaders, and executive stakeholders.
- A proven track record of delivering high-quality work under competing priorities and deadlines.
- CRCM, CIA or equivalent certification preferred.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Munich, Germany
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on our Enterprise team, your role is to guide some of Germany's largest businesses to the frontier of AI and help them deploy Claude into their operations, their products, and their ways of working. You will become the go-to Claude Platform specialist and trusted technical advisor for your customers, advising their engineering teams on architecture, agent design, and evaluation, and working with the C-level and senior executives who sponsor these programmes to show the business value Claude can create and help them reach a confident decision to build on Claude.
Enterprise deals are different. Procurement cycles are longer, more stakeholders are involved, and success depends on being able to connect the technical work to the outcomes the boardroom cares about. You will be as comfortable advising an engineering team on evaluation and architecture as you are presenting a value case to a CIO or CTO, and you will carry the technical thread across every stage of a multi-quarter engagement. Much of this work happens in German, with German executives and engineering teams, so native or fluent German is essential for the role.
You will partner closely with Enterprise Account Executives and Applied AI Architects to take each customer from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude. Once they have decided, you set their systems integration partner up to deliver, agreeing the target architecture and what good looks like, and you stay close as the customer's technical advisor on Claude throughout deployment, while the partner does the build. Working alongside Anthropic's Product and Engineering teams, you will use your knowledge of the Claude Platform to advise on evaluation, recommend architectures that meet enterprise security and scale requirements, and create the technical and business resources that help large organisations succeed with Claude.
Responsibilities
Partner with Enterprise Account Executives and Applied AI Architects to take enterprise customers in Germany from first conversation, through technical evaluation, proof of value and procurement, to the decision to build on Claude
Lead the technical side of each opportunity through to that decision, and remain the customer's technical advisor on Claude as they deploy
Set customers and their systems integration partners up to deliver: agree the target architecture, define what good looks like, and stay on hand to advise the delivery team as the build progresses
Guide enterprise customers to the frontier of AI, advising them on how to deploy Claude into their operations, their products, and their ways of working
Help customer engineering teams see how they would build on Claude, covering architecture, agent design and evaluation, so they can make a confident decision
Build and present the business value case for Claude with C-level and senior executives, in German and English, linking technical capabilities to measurable outcomes such as cost, revenue, risk, and time to market
Guide customers through long, multi-stakeholder procurement and adoption cycles, including technical evaluations, proofs of concept, security and architecture reviews, and a clear path to production
Work with Account Executives on account strategy, deal qualification, and executive engagement plans, and with Applied AI Architects to keep context and continuity across every engagement
Run executive briefings, technical workshops, and enablement sessions for both leadership and engineering audiences
Navigate enterprise requirements around security, compliance, data residency, and governance, working with Anthropic's internal teams where needed
Identify patterns across enterprise engagements and feed insights back to Product, Engineering, and the wider Applied AI team
Travel to customer sites across Germany for executive meetings, workshops, and relationship building
You may be a good fit if you have
Native or fluent German, written and spoken, as you will work day to day with German enterprise customers at both executive and engineering level
6+ years of experience as a Software Engineer, Solutions Architect, Forward Deployed Engineer, or technical founder
Experience in a pre-sales or technical advisory role selling into large enterprises, ideally in the German market, including scoping and designing complex solutions
Experience with value-based selling, meaning you can build a business case, quantify impact, and present it to senior decision makers
Comfort presenting to, and building relationships with, C-level and VP-level stakeholders
Experience owning the technical win in enterprise deals: evaluations, proofs of concept and technical due diligence with engineering, security, legal and procurement teams
Production experience with LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale
A hands-on engineering background, including building and deploying production applications, so you can relate to engineering leaders and their teams
Familiarity with enterprise security, compliance, and architecture requirements, and experience working through them with customer teams
The ability to explain complex AI concepts clearly to both technical and executive audiences, and to move between industries such as financial services, healthcare, retail, and manufacturing
A passion for making powerful technology safe and beneficial
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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United States, San Diego, CA; As a member of the Production Operations Engineering team within the platform technology group, you will help keep key user experiences on the platform available, resilient and high performing across time zones and critical business periods, while continually enabling our service teams to deliver new and exciting products and technical features
УдалённоDubai
УдалённоleadRemote (USA)
УдалённоRemote
УдалённоГеография найма не уточнена
San Francisco, CA
УдалённоseniorRemote - US
Sydney, Australia | Remote-Friendly, Australia
Austin, TX | Remote-Friendly, United States
УдалённоГеография найма не уточнена
УдалённоUnited Kingdom; Ireland; Poland
УдалённоseniorRemote, United Kingdom
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com