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Location: Portugal Workplace: remote While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open offices in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake up every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! About the Role We are looking for a talented Software Engineer with a strong focus on data to join our engineering team. This role is ideal for someone who thrives at the intersection of software engineering and data, with the skills to build high-performance, scalable microservices in Java (Spring Boot) and work deeply with SQL-based data systems. You’ll be instrumental in designing and building modern, cloud-first services that interact with large volumes of data, while also navigating and improving upon legacy systems. If you enjoy solving complex data problems through robust backend services and want to help modernize our platform, we want to hear from you. What you will be doing: Design and develop scalable microservices and APIs using Java and Spring Boot Build services that support high-volume data ingestion, processing, and access Integrate backend services with both modern cloud data platforms and legacy systems Write and optimize SQL queries and stored procedures to support application features and data pipelines Collaborate with Data Engineers, Analysts, and Product teams to deliver high-quality, well-tested solutions Ensure data integrity, availability, and performance across systems Participate in code reviews, architecture discussions, and CI/CD processes Write unit, integration, and data tests to support reliable delivery Contribute to system modernization efforts, replacing legacy components with scalable cloud-native services Deploy and manage services in containerized environments using Kubernetes and Helm What you will bring to the role: 5+ years of experience in backend software engineering or data-focused software development Strong programming skills in Java with Spring Boot for microservices development Solid understanding of SQL and relational database design, performance tuning, and data modeling Experience building and consuming RESTful APIs Familiarity with ETL/ELT concepts and data integration techniques Proficient in working with CI/CD pipelines and Git-based version control Experience with unit testing frameworks (e.g., JUnit, Mockito) and integration testing Hands-on experience deploying applications in Kubernetes environments using Helm charts Practical experience with Snowflake and dbt is desirable Exposure to cloud platforms (AWS, Azure, or GCP) and infrastructure-as-code is a plus Knowledge of messaging or event streaming tools (e.g., Kafka, RabbitMQ) is a bonus Strong communication skills, able to collaborate across data and software engineering teams Adaptable in a hybrid environment with both legacy and modern systems A pragmatic mindset for delivering production-quality software while reducing technical debt Comfortable working with ambiguity and legacy codebases Passion for automation, performance optimization, and clean architecture Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Location: United States Workplace: hybrid ABOUT INTERMEDIA Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate. At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact. If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you. Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s backs! Are you ready to make your mark? What you'll do Reporting directly to the Chief Financial Officer based out of our corporate Headquarters in the Peninsula (San Francisco Bay Area), CA, the VP, Corporate Controller is responsible for leading Intermedia’s global accounting organization and ensuring the integrity of the company’s financial reporting and operations. This executive will be an integral member of the CFO’s Leadership team. You will oversee accounting, GAAP financial reporting, audit, revenue accounting and operations, internal controls, and direct/indirect tax functions. As a key member of the CFO’s leadership team, this individual will provide strategic guidance and insights that support growth, operational excellence, and enterprise-wide value-creation initiatives. What you’ll do: Lead all global accounting operations, ensuring accurate, timely, and GAAP-compliant financial reporting.  Drive a disciplined monthly, quarterly, and annual close process while maintaining a strong internal control environment.  Work in partnership with the VP, Finance Transformation and VP, Strategic Finance to drive to a “zero day close” Oversee external audits, regulatory compliance, and direct/indirect tax function Maintain all necessary accounting policies, systems of record, and related controls. Ensure that records are maintained in accordance with generally accepted accounting principles (GAAP) Support acquisition due diligence, integrations, and other strategic corporate initiatives Demonstrate technical accounting expertise by proactively navigating new accounting standards and implementation to enhance the usability of the Company’s GAAP financial statements Prepare annual financial projections (under GAAP) for P&L, Balance Sheet, and Cash Flow Statement, in partnership with Intermedia’s VP, Strategic Finance and FP&A team Be accountable for the development and maintenance of process documentation that will provide a foundation for AI-enabled efficiency gains across the CFO organization Partner with the CFO and Executive Leadership Team on financial strategy, business performance, and enterprise decision-wide value creation initiatives Develop and mentor a high-performing global accounting team (including FTEs, and specialist 3rd-party providers where applicable) while fostering a culture of accountability and continuous improvement What you'll bring You are a thoughtful accounting and finance leader who balances technical excellence with gravitas in how you communicate with your stakeholders. You enjoy building organizations, developing people, and improving how work gets done. You bring executive presence, strong judgment, and a continuous improvement mindset, with a passion for leveraging technology to create scalable, efficient finance operations. Proven managerial/supervisory experience, with ability to lead, guide, and mentor a team of direct reports and external 3rd-party specialist advisors Exceptional analytical, critical thinking, and problem solving skills Excellent written and verbal communication skills, with demonstrated ability to produce executive-ready written deliverables Excellent organizational skills Demonstrated experience supporting businesses through periods of rapid international expansion Intellectual curiosity, especially with respect to the application of AI, machine learning, and automation to financial, accounting, and operational processes Team player mindset; willing to pitch in as needed in support of colleagues and the broader team’s objectives and success BACKGROUND & EXPERIENCE BS/Accounting or Finance degree from a four-year accredited university CPA (inactive is fine) 15+ years progressive accounting management experience with some Big-Four experience Industry experience - Software, SaaS, Unified Communications and/or Telecom Strong expertise in U.S. GAAP, financial reporting, internal controls, and audit leadership Solid working knowledge of SOX compliance requirements Strong experience in accounting for consolidations and other business combinations Experience with international and multi-currency accounting Experience managing debt / a leveraged capital structure Experience partnering with executive leadership to support business growth and operational excellence Proven success building and developing high-performing teams Bonus points MBA or other relevant Master’s Degree Certified Management Accountant (CMA) credential A belt (of some color) in Lean Six Sigma Project Management Professional (PMP) certification Expertise in U.S. and international telecommunications, sales, and use tax matters You are able to give a compelling example of how you’ve architected a Chart of Accounts to create competitive and strategic advantage for your company Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: hybrid Talent Partner - EMEA Technical Recruiting Location: UK About Intermedia Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate. At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact. If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you. About the Role: We are seeking a Talent Partner with 2-6 years of recruiting experience, including hands-on exposure to technical hiring, to join our collaborative global recruiting team. This is an opportunity to help scale Intermedia across EMEA while continuing to build your own expertise in technical recruiting and global talent acquisition. You will partner with experienced recruiters, HR Business Partners, and hiring leaders to support hiring primarily across the UK and Portugal, with flexibility to assist in other EMEA and global markets as needs evolve. You will own searches, learn our business and technical landscape, and contribute ideas, market insight, and disciplined execution as we grow. This role is well suited to a recruiter with strong fundamentals who is eager to deepen their technical hiring capability and gain broader experience helping a global technology company scale. What you will be doing: Help scale the business by owning full-cycle technical recruiting, primarily across the UK and Portugal, with flexibility to support other EMEA and global needs. Recruit for roles across engineering, cloud infrastructure, security, DevOps, product, and AI-adjacent disciplines supporting our Intelligent Communications platform. Build knowledge of Intermedia's products, technologies, teams, and business goals so you can confidently engage and assess technical talent. Partner closely with the greater recruiting team, HR Business Partners, and Hiring Managers, seeking context, feedback, and subject-matter expertise when needed. Develop and execute thoughtful sourcing strategies using LinkedIn Recruiter, direct sourcing, referrals, market mapping, targeted campaigns, and appropriate AI-assisted tools. Build and maintain qualified, engaged pipelines across multiple geographies and time zones. Lead structured candidate screens, assess alignment with role requirements, and provide clear recommendations to Hiring Managers. Deliver an outstanding candidate experience and represent Intermedia's culture and employer brand with professionalism and care. Partner with Hiring Managers on intake, search strategy, interview design, structured evaluation, and timely decision-making. Share market insight and recruiting data that help leaders understand talent availability, competition, and potential adjustments to the search. Serve as a consistent point of contact for candidates throughout the recruiting lifecycle, ensuring transparency and timely communication. Track and communicate recruiting activity, pipeline health, conversion, time to slate, and hiring outcomes. Use data and feedback to improve sourcing, screening, stakeholder partnership, and overall recruiting effectiveness. Continue developing knowledge of technical talent markets across EMEA, including SaaS, cloud communications, UCaaS, CCaaS, and related sectors. Recognize when right-to-work, immigration, sponsorship, or country-specific questions require support and engage the appropriate HR Business Partner or subject-matter expert. Coordinate reference checks and other final-stage recruiting steps as required. What you will bring to the role: Required BA/BS degree or equivalent experience 2-6 years of proven technical recruiting experience, with a strong track record of success in full-cycle recruiting success, leveraging AI-driven tools to source, engage, and close top technical talent Demonstrated experience recruiting for technology-driven and AI-enabled organizations, preferably within SaaS, cloud communications, UCaaS, CCaaS, or related industries Ability to quickly learn and clearly articulate complex technical and AI-related roles, technologies, and business needs Some experience leveraging AI-powered recruiting tools for sourcing, screening, pipeline management, or recruiting analytics Strong sense of urgency with the ability to balance speed, quality, and candidate experience Results-oriented mindset with a history of meeting or exceeding hiring goals and performance metrics Comfort partnering with senior leaders and highly technical hiring managers Ability to operate effectively in a fast-paced, high-growth, and sometimes ambiguous environment Excellent written and verbal communication skills Collaborative, proactive, and solutions-oriented approach with a positive, can-do attitude Preferred Experience within SaaS, UCaaS, CCaaS, telecommunications, cloud infrastructure, or AI organizations. Experience sourcing across the UK and Europe. Knowledge of technical hiring markets and talent communities. Experience supporting high-growth technology organizations. Success Measures Qualified candidates generated Pipeline strength and diversity Time-to-slate Hiring manager satisfaction Candidate engagement rates Strategic talent pipeline development Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the role: While primarily remote, this role may require occasional visits to the Bristol office or London. We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role with staff-level expectations, operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems. What you will be doing: Own the design, implementation, and operation of shared Resource Plane services used across the organization Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems • Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers Integrate Resource Plane services into the Internal Developer Platform for self-service consumption • Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary) Lead incident response, root cause analysis, and reliability improvements for owned services Collaborate closely with Kubernetes Platform Team, IDP and other teams as required Act as a senior technical voice in architecture discussions and platform roadmap planning What you will bring to the role: A bachelor’s degree in Computer Science, Software Engineering, or Information Technology Senior-level experience operating production-grade, stateful distributed systems Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch Proven experience running infrastructure primarily in on-prem environments Strong understanding of Linux systems, networking, and storage fundamentals Deep experience with Infrastructure-as-Code (Terraform preferred) Experience with GitOps workflows and declarative infrastructure management Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning) Experience working with Kubernetes-adjacent platforms and services Ability to operate independently and take ownership in a small team environment Preferred Qualifications : Experience designing shared platform services consumed by multiple product teams Familiarity with IDP concepts and developer self-service platforms Experience migrating on-prem workloads toward cloud-native or hybrid models Exposure to security, compliance, and governance requirements for shared infrastructure Prior experience in staff- or principal-level technical leadership roles Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the role: While primarily remote , this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. We are looking for a Senior Platform Engineer to join Intermedia and help build, operate, and evolve the Resource Plane of our Internal Developer Platform (IDP). This is a senior individual contributor role operating in a small, high-impact team responsible for shared, non-database runtime services. The team owns critical infrastructure services such as event streaming, messaging, caching, object storage, and logging backends. The scope of this platform is expected to evolve over time, requiring engineers who are comfortable operating under ambiguity and taking ownership of complex, stateful systems. What you will be doing: Own the design, implementation, and operation of shared Resource Plane services used across the organization Operate and evolve Kafka, RabbitMQ, Redis, and Elasticsearch platforms in production Apply SRE principles to ensure availability, scalability, reliability, and safe upgrades of stateful systems Build and maintain Infrastructure-as-Code and GitOps-based automation for provisioning and lifecycle management Define and enforce supported usage patterns, guardrails, and golden paths for platform consumers Integrate Resource Plane services into the Internal Developer Platform for self-service consumption Participate in on-call rotation (initially may include 24x7 weekly rotation; target state is business-hours primary) Lead incident response, root cause analysis, and reliability improvements for owned services Collaborate closely with Kubernetes Platform Team, IDP and other teams as required Act as a senior technical voice in architecture discussions and platform roadmap planning What you will bring to the role: A bachelor’s degree in Computer Science, Software Engineering, or Information Technology Senior-level experience operating production-grade, stateful distributed systems Strong hands-on experience with Kafka, RabbitMQ, Redis, and Elasticsearch Proven experience running infrastructure primarily in on-prem environments Strong understanding of Linux systems, networking, and storage fundamentals Deep experience with Infrastructure-as-Code (Terraform preferred) Experience with GitOps workflows and declarative infrastructure management Solid grasp of reliability engineering concepts (SLOs, error budgets, alerting, capacity planning) Experience working with Kubernetes-adjacent platforms and services Ability to operate independently and take ownership in a small team environment Preferred Qualifications : Experience designing shared platform services consumed by multiple product teams Familiarity with IDP concepts and developer self-service platforms Experience migrating on-prem workloads toward cloud-native or hybrid models Exposure to security, compliance, and governance requirements for shared infrastructure Prior experience in staff- or principal-level technical leadership roles Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy , GitHub , and Ansible , ensuring releases are automated, repeatable, secure, and reliable for production. Key responsibilities Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes) Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes) Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles) Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing) Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies Support production releases, troubleshoot deployment failures, and drive root-cause analysis Maintain release documentation, runbooks, and change management practices Collaborate with developers, QA, and operations to plan releases and reduce downtime Required skills and experience Experience as DevOps / Release / Deployment Engineer supporting production deployments Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases) Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting) Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions) Understanding of CI/CD concepts (artifact management, versioning, promotion between environments) Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments Ability to diagnose deployment issues across app, OS, network, and configuration layers Key responsibilities Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes) Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes) Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles) Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing) Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies Support production releases, troubleshoot deployment failures, and drive root-cause analysis Maintain release documentation, runbooks, and change management practices Collaborate with developers, QA, and operations to plan releases and reduce downtime Required skills and experience Experience as DevOps / Release / Deployment Engineer supporting production deployments Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases) Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting) Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions) Understanding of CI/CD concepts (artifact management, versioning, promotion between environments) Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments Ability to diagnose deployment issues across app, OS, network, and configuration layers Nice to have Experience with Terraform and infrastructure provisioning Scripting: PowerShell and/or Bash Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack) Familiarity with container-based deployments (Docker/Kubernetes) Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers) Experience with load balancing components ( F5 LTM, F5 GTM) Experience with administering AWS or Azure tenants Experience with Virtualization platforms such as VMWare or HyperV

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? Role summary We are looking for a Deployment DevOps Engineer to own and improve application deployment processes across environments. You will build and maintain deployment pipelines primarily using Octopus Deploy , GitHub , and Ansible , ensuring releases are automated, repeatable, secure, and reliable for production. Key Responsibilities Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback Develop and support Octopus Deploy projects, lifecycles, channels, variables, and deployment processes Implement deployment automation with Ansible (playbooks/roles, inventories, idempotent changes) Maintain Git-based release workflows in GitHub (branching, tagging, versioning, release notes) Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles) Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing) Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies Support production releases, troubleshoot deployment failures, and drive root-cause analysis Maintain release documentation, runbooks, and change management practices Collaborate with developers, QA, and operations to plan releases and reduce downtime Required skills and experience Experience as DevOps / Release / Deployment Engineer supporting production deployments Strong hands-on experience with Octopus Deploy (process design, variables, multi-environment releases) Strong Ansible skills for deployment and configuration (roles, vault/secrets, troubleshooting) Strong working knowledge of GitHub (PR workflows, tagging/releases, permissions) Understanding of CI/CD concepts (artifact management, versioning, promotion between environments) Administration and troubleshooting skills on Windows and/or Linux hosts used for deployments Ability to diagnose deployment issues across app, OS, network, and configuration layers Nice to have Experience with Terraform and infrastructure provisioning Scripting: PowerShell and/or Bash Monitoring/observability basics (Prometheus/Grafana, logs) to validate releases Experience with IIS/.NET deployments, Nginx, or reverse proxies (depending on stack) Familiarity with container-based deployments (Docker/Kubernetes) Experience in managing VOIP components and protocols (SIP , FreeSwitch, OpenSIP, session border controllers) Experience with load balancing components ( F5 LTM, F5 GTM) Experience with administering AWS or Azure tenants Experience with Virtualization platforms such as VMWare or HyperV

Location: Portugal Workplace: remote About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: Are you ready to dive into the world of DevOps and make a tangible impact? We are looking for a proactive and eager DevOps Engineer who is keen to learn, grow, and get involved in exciting tasks that keep our infrastructure running smoothly. This role is perfect for someone with a good knowledge of Kubernetes, IAC best practices and GCP. Key Responsibilities Collaborate closely with the development team to deploy and maintain application infrastructure. Assist in the development and support of tooling to streamline the deployment and maintenance of our products. Work with Kubernetes, Docker, Helm and ArgoCD to deploy applications from development through to production environments. Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting. Write and manage automation pipelines for application deployment and maintenance. Provision and manage infrastructure using Terraform. Document processes and best practices clearly and concisely. What You Will Bring to the Role 3-5 years of experience in DevOps Engineering or a related field. Experience of cloud infrastructure primarily GCP. Experience with Linux command line and networking, particularly within Kubernetes environments. A willingness to dive into complex systems, ensuring that everything runs smoothly. A strong understanding of security best practices. Participating in on-call rotation. Bonus Skills Previous experience with tools such as Kubernetes, Elasticsearch, RabbitMQ, Postgres, Ansible, Redis, and Jenkins. An understanding of scripting languages like Bash, Python, or Go. Experience working with distributed and remote teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote *ALL CANDIDATES MUST BE LOCATED IN PORTUGAL* About Intermedia: Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to dive into the world of DevOps and make a tangible impact? About the Role: While primarily remote , this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes: Integration APIs and microservices Multi-region Kubernetes clusters (cloud & on‑prem) CI/CD and GitOps tooling (GitHub-centric) Internal Developer Platform (IDP) components Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.) We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team. You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices. What you will be doing: Team Leadership & Ownership Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations. Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives). Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure. Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives. Platform Operations (UST / Unite Services / Integrations) Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services). Oversee multi-environment support (DEV/QA/PROD and special environments like RTE). Kubernetes, Cloud & On‑Prem Infrastructure Operate and evolve Kubernetes clusters (cloud and on‑prem), including: Cluster upgrades and migration playbooks Ingress/Nginx and service mesh / networking changes Resource/capacity optimization (CPU throttling, scaling, etc.) Manage supporting infrastructure for Unite platforms: Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ) Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure). CI/CD, GitOps & Tooling Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others). Design, implement, and maintain GitHub-based CI/CD: GitHub Actions workflows Self-hosted GitHub runners (including K8s-based and Windows runners) Versioning and branching strategies Introduce and maintain GitOps practices for infrastructure and application deployments. Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code. Security, Compliance & Reliability Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike). Work with Security to design and implement: Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs) Secrets management and secure configuration Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations. Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements. Observability, Incident Management & Runbooks Own observability for Unite Services and Unite Integrations: Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.) Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets Lead incident response for platform issues: Triage, mitigation, communication, and follow-up actions Coordination with product/engineering teams during outages Create and maintain detailed runbooks and recovery procedures, especially for: RTE environment, K8s clusters, Harbor, Consul, Chart Museum Disaster recovery and ransomware scenarios Documentation & Process Produce and maintain clear, actionable documentation: Infrastructure design and configuration CI/CD and GitOps processes Recovery and maintenance procedures RFCs for new platform capabilities (e.g., API Gateway, Apache Flink) Contribute to process improvements in CI/CD, deployment strategies, and developer experience. Help define and maintain product maturity models for Unite Integrations and related platforms. What you will bring to the role: Technical Skills Strong background in platform / DevOps engineering for complex distributed systems. Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact. Kubernetes & Containers Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC). Experience with Docker/containerization in production. Cloud & On‑Prem Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus). Comfort working in hybrid environments (cloud + on‑prem). CI/CD & GitHub Strong experience designing and running CI/CD pipelines. Hands-on with GitHub Actions and self-hosted runners (including scaling and security). Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus. Infrastructure as Code & Automation Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.). Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows. Config Management Experience with tools like Ansible, Chef, or similar for configuration management and automation. Observability & Monitoring Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar). Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements. Security & Compliance Understanding of security best practices across network, infrastructure, and application layers. Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus. Leadership & Collaboration Proven experience leading DevOps / platform teams or being a strong technical lead. Ability to mentor engineers and raise the technical bar for the team. Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies. Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders. Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations. Strong troubleshooting skills and calm under pressure during incidents. Nice to Have Experience defining or implementing Internal Developer Platforms. Experience with API Gateway and stream processing platforms (e.g., Apache Flink). Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems. Experience operating systems at multi-region or multi-tenant scale. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role Intermedia has a wide portfolio of internally developed application software, ranging from web and desktop apps to lower level PBX solutions. Due to the growing demand for integrating security activities into diverse development processes, Intermedia is looking for an experienced and self-motivated Application Security Engineer to help us deliver built-in security to our products. As part of the Global Security team, you will support our company wide application security program, helping the company build secure products. You will be the voice of security for all things related to application security to our spectrum of engineering teams, guiding the architecture and execution of our SDLC throughout the enterprise. This position is an individual contributor role, reporting directly to the Manager, Application Security. What you will be doing: Perform design and architecture review of new features, suggest security requirements Collaborate with DevOps and engineering teams, advising on security features and best practices in SDLC Utilize static security scanning tools, review findings and coordinate remediation actions Perform ongoing manual security assessments Review the results of external penetration tests and communicate suggested fixes to development teams Provide on-demand support on application security topics Drive process improvement ideas Assist with vetting and intake of defects from 3rd party security researchers via our Bug Bounty program What you will bring to the role: 3 - 5 years of experience in the application security field Bachelors or Master Degree in related field of expertise Knowledge of secure coding best practices and industry standards (such as OWASP) and the ability to apply them to different programming languages Familiarity with SDLC and DevSecOps concepts and hands-on experience in implementing them Knowledge and/or hands on experience with identifying A.I. threats in a security landscape Experience in using static and dynamic security scanning tools (such as BurpSuite, ZAP, and Snyk, or other related technologies) Experience with programming languages such as Python is preferred Ability to explain application security threats and mitigation options to both developers and project managers Good communication skills in written and verbal English Experience and/or knowledge in securing applications within cloud platforms (AWS, Azure) and containerized environments (Docker, Kubernetes) Participation in CTF challenges and bug-bounty programs Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Georgia Workplace: remote About the Job ALL CANDIDATES MUST BE LOCATED IN GEORGIA Are you looking for a company where your voice is heard? Where you can make a real impact while working with smart, motivated people on meaningful technology? Then Intermedia is the place for you. Intermedia is a leading provider of cloud communications and collaboration technology. We are fast-paced, growth-driven, and deeply people-focused. Many of our employees have grown their careers here for 10, 15, even 20+ years — and we’re just getting started. About the Role: The Core Systems Engineer – Automation & Platform Engineering is responsible for designing, implementing, and maintaining automated infrastructure solutions in a highly available, production environment. This role focuses on improving operational efficiency, reliability, and monitoring through scripting, automation, and modern infrastructure practices. This is a remote position supporting a global environment. Key Responsibilities Design, develop, and maintain automation solutions for infrastructure and operations Create and modify scripts using Python, PowerShell, and Ansible Apply Infrastructure as Code principles to system configuration and deployment Maintain and enhance monitoring and alerting platforms (Grafana, Zabbix) Integrate systems using APIs (REST, JSON, YAML) Support virtualization platforms including VMware and Hyper-V Troubleshoot complex system and performance issues in production environments Collaborate with cross-functional teams on infrastructure projects and improvements Maintain source control using Git and contribute to CI/CD pipelines where applicable Document systems, processes, and automation workflows Skills, Knowledge and Expertise Required Qualifications Bachelor’s degree or equivalent combination of education and experience Strong experience with Linux administration Hands-on experience with Grafana, Zabbix, or similar monitoring tools Experience creating or maintaining dashboards, alerts, triggers, templates, or monitoring checks Understanding of system metrics such as CPU, memory, disk, network, services, logs, and application availability Hands-on experience with automation and scripting (PowerShell, Python, bash or one of them) Familiarity with APIs, REST, JSON, YAML, and system integration concepts Familiarity with Git or other source control tools Experience supporting production infrastructure environments Strong analytical, troubleshooting, and communication skills Ability to work independently with minimal supervision Preferred Qualifications Experience with AWX, Ansible Familiarity with containers and orchestration technologies such as Docker or Kubernetes Familiarity with CI/CD pipelines (e.g., GitLab CI) Experience with advanced monitoring platforms (VictoriaMetrics, Telegraf, ELK) Exposure to cloud platforms such as AWS or Azure Experience with virtualization platforms (VMware and/or Hyper-V and/or OLVM) Why Join Intermedia Work on automation-first, enterprise-scale infrastructure Build platforms that directly improve reliability and operational efficiency Collaborate with highly skilled, international engineering teams Grow your career in a company that promotes from within Be part of a culture built on trust, ownership, and continuous improvement Diversity, Inclusion & Equal Opportunity Intermedia is proud to be an equal opportunity employer. We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We value diversity and are committed to creating an inclusive environment for all employees.

Location: United States Workplace: remote Product Lead – Healthcare Solutions Location: US, Remote Reports to: SVP, Product Management About You You are a healthcare technology product leader. You’ve spent years building or shaping solutions that operate inside real-world provider workflows—understanding how clinicians, front-desk staff, billing teams, and administrators actually get work done. You’ve worked in or alongside EHR, practice management, patient engagement, or healthcare IT platforms in a product leadership capacity. You’ve translated messy operational realities into clear product requirements—and shipped solutions that integrate into existing systems and deliver measurable value. You understand how independent physician practices, specialty clinics, multi-location provider groups and large healthcare orgs operate. You know where EHRs and practice management systems such as Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, and others fit—and where they create friction. You have a strong point of view on how AI is transforming healthcare—not as hype, but as applied workflow automation, intelligent assistance, and operational leverage. You are comfortable going deep into integration architecture, compliance constraints, and AI-driven workflow design. You are commercially aware but product-led. You think in terms of platform scalability, extensibility, and long-term differentiation—not one-off features. You’re energized by building a vertical strategy within a product organization and shaping something that can become a category leader. Experience in Unified Communications (UCaaS) or Contact Center (CCaaS) is a strong plus. About Intermedia Intermedia is redefining customer experience for SMBs and mid-market organizations through AI-powered cloud communications and CX solutions delivered via our trusted partner ecosystem. We are building a new model for how work gets done in vertical industries—combining AI Assistants that enhance human productivity with AI Agents that automate workflows across voice, chat, messaging, and back-office processes. In healthcare, this means more than modern phone systems. It means AI-powered patient engagement, intelligent routing, automated appointment follow-ups, workflow orchestration across EHR and practice systems, and real-time assistance that increases staff throughput while preserving the human connection that care depends on. Our focus is on small- to mid-size healthcare orgs, including independent physician practices, specialty clinics, and multi-location provider groups that need enterprise-grade capabilities without enterprise complexity. We are already winning in healthcare—but we are investing to go deeper by tailoring our AI-powered communications platform to the specific workflows, compliance requirements, and operational challenges of the SMB healthcare market. This is an opportunity to shape how AI transforms healthcare communications in an underserved segment ready for meaningful innovation. About The Role We are seeking a Product Lead – Healthcare Solutions to lead the healthcare vertical within the Product organization. Reporting to the SVP of Product Management, this role is responsible for defining and driving the healthcare product strategy, roadmap priorities, and vertical platform capabilities. This is a strategic and hands-on role. You will define where and how Intermedia wins in healthcare, translate vertical needs into scalable product capabilities, and work cross-functionally to bring those capabilities to market. You will operate as the healthcare product leader—deeply embedded in product strategy, architecture direction, and execution—while influencing GTM alignment across sales, marketing, and partner channels. What You Will Be Doing Market & Vertical Strategy Define Intermedia’s healthcare product strategy with a deep understanding of provider workflows, EHR/practice management ecosystems, compliance requirements (HIPAA, HITRUST), and operational constraints. Clearly articulate where Intermedia fits in the healthcare technology stack—and where we create differentiated value. Identify high-impact AI use cases across patient engagement, care coordination, scheduling, intake, follow-ups, and administrative workflows. Develop a scalable approach to verticalization that strengthens our platform without fragmenting it. Product Leadership Own the healthcare-related product roadmap in partnership with Product Management and R&D, prioritizing initiatives that accelerate growth and deepen vertical differentiation. Define healthcare-specific platform capabilities, including AI Assists, AI Agents, workflow automation layers, and integration frameworks. Drive integrations with EHR, practice management, CRM, and telehealth systems relevant to the SMB provider space. Ensure solutions address real-world challenges in patient engagement, care coordination, compliance, and operational efficiency. Partner closely with Engineering, UX, and Architecture to ensure solutions are elegant, compliant, scalable, and extensible. Translate customer and market insights into structured product requirements and measurable outcomes. Cross-Functional Alignment & GTM Enablement Partner with Product Marketing to develop clear healthcare positioning and messaging grounded in product truth. Support the development of healthcare-specific sales enablement materials, playbooks, and competitive insights. Align with Sales and Channel teams to ensure product strategy supports scalable growth in the target provider segment. Build and maintain strategic relationships with relevant healthcare technology partners and ecosystem players. What You Will Bring to the Role 10+ years of experience in healthcare technology product leadership, ideally spanning EHR, practice management, patient engagement, or healthcare communications workflows. Deep understanding of independent physician practices, specialty clinics, and multi-location provider groups. Proven ability to translate complex healthcare workflows into shipped product capabilities and integrations. Strong grasp of AI-driven trends in healthcare, particularly around patient engagement, intelligent assistance, and operational automation. Experience leading cross-functional teams and aligning stakeholders around a vertical product strategy. Ability to engage executive stakeholders, technical buyers, clinicians, and operational leaders with credibility and clarity. Bonus Qualifications Experience bringing healthcare-specific solutions to market within a SaaS, UCaaS, or CCaaS organization. Experience integrating with leading SMB-focused EHR or practice management platforms. Familiarity with enterprise health systems is a plus, but primary experience serving independent and mid-sized provider organizations is preferred. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities—without regard to race, gender, sexual orientation, age, disability, veteran status, or any other status protected by law. Intermedia is proud to be an Equal Opportunity Employer and we’re committed to fostering an inclusive and supportive workplace.

Location: Abu Dhabi, United Arab Emirates Workplace: remote You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: United States; Ireland; Croatia; Japan; Mexico; Italy; Poland; Singapore; United Kingdom; India; UAE; Canada Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're now looking for an Offline Media Buyer and Manager to own and scale our offline acquisition channels. This role will be hands-on in building and optimizing campaigns across CTV, podcasts, OOH, direct mail, and emerging offline channels—working cross-functionally with creative, product, and data science. You’ll have the opportunity to unlock new growth channels beyond digital, drive measurable impact on brand and performance, and connect offline efforts back to our self-serve, enterprise, and consumer funnels. We are already investing in offline marketing and want to scale this significantly with a more data-driven, experimentation-first approach. WHAT YOU’LL DO - Develop and execute offline marketing strategies across CTV, podcasts, OOH, direct mail, and other emerging channels - Own campaign planning, vendor selection, negotiation, budgeting, and performance tracking - Partner with creative teams to develop high-impact, channel-specific messaging and assets - Design and run experiments to measure incrementality and understand the true impact of offline channels - Build attribution frameworks to connect offline efforts to online conversion and revenue - Analyze performance and optimize campaigns based on reach, frequency, lift, and downstream conversion metrics - Stay up to date with trends in offline marketing, measurement methodologies, and new inventory opportunities WHO YOU ARE We're looking for exceptional individuals who combine analytical rigor with creative thinking, who are excited by hard problems and motivated by measurable impact. You’ll thrive with us if you: - Have experience planning and executing campaigns across offline channels such as CTV, podcasts, OOH, or direct mail - Think in terms of incrementality, lift, and full-funnel impact, not just impressions or reach - Are comfortable operating in ambiguity and building new channels from scratch - Have strong analytical skills and can work with imperfect data to make informed decisions - Collaborate effectively with creative, data, and product teams to bring campaigns to life - Take ownership and move quickly, balancing experimentation with execution - Communicate clearly and can translate offline performance into business outcomes WHAT WE OFFER - High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) - Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings. - Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

We are hiring a Director, Solutions Engineering to lead presales at RHONDOS, reporting to the President & Chief Product Officer. You will lead our sales engineering function worldwide and own how RHONDOS designs, demonstrates, and proves PowerConnect for customers and partners.

As an AI-Assisted Story Writer, you will create short, high-hook, pay-per-chapter stories for mobile readers, working hand in hand with external AI and our in-house AI story system. Use AI story system to write complete short stories of roughly 20,000 words, from title and logline through final chapter, delivered on schedule.