Location: United Kingdom; Portugal; Spain; Germany
Workplace: Remote
ABOUT PROGRESS PARTNERS
Progress Partners is a fast-growing technology company building and scaling next-generation SaaS and mobile platforms. We blend creativity with data-driven execution to ship high-impact products, including AI-powered tools, productivity platforms, and workflow software, used by millions of people in more than 160 countries.
Our global team of experts in software development, product design, growth, and analytics collaborates across time zones to deliver category-defining innovations. We work end-to-end across the product lifecycle: design, build, launch, and scale.
If you’re passionate about building transformative products, Progress Partners is a place to make a lasting impact.
ABOUT THE ROLE
Hi, I’m Oleksandra https://www.linkedin.com/in/oleksandra-khilienko-843299226/, Head of Localization and Content at Progress Partners, and I’m hiring a Content Production Manager to join my team. We build consumer products ranging from utility tools to wellbeing and learning experiences, and many of them rely on rich in-app content, such as lessons, quizzes, stories, videos, and other formats, produced through a mix of AI workflows, in-house content specialists, and a network of freelancers. We’re now scaling that output across several products at once, and we need someone to own the engine full-time. You’ll run content production end to end, combining editorial judgment with strong project management to deliver high volumes of quality content on tight timelines. You’ll coordinate the work of our in-house content specialists and directly manage our freelance network, without direct reports initially.
Progress Partners builds consumer web and mobile products used around the world, from utility tools to wellbeing and learning experiences, in up to 36 languages. The Content & Localization team aims to own every word users read across our products and funnels, in every market.
We are building this team from the ground up. You'll join early, shape how we work, and see your impact directly in product and revenue metrics.
- AI-first. We use AI to produce and localize content at scale, and humans to set the standards, judge quality and decide.
- Craftsmanship. We hire true subject-matter experts who take pride in their craft and bring the depth and judgment AI can't replace.
- Fast and pragmatic. We launch quickly, balance quality with speed through a risk-based approach, and improve as we learn.
- Async and remote. We work across time zones and write things down.
- Data-informed. We tie content and localization decisions to measurable outcomes.
This role reports to the Head of Localization & Content.
WHAT YOU’LL DO
- Plan and manage content production across products, from brief to publication.
- Coordinate AI-assisted content pipelines, including generation, review and import into our CMS.
- Brief, manage and review freelancers: writers, video producers, editors, instructional designers and subject-matter experts.
- Run video production, including AI-generated video and captions.
- Plan and track production timelines and capacity, and keep production within budget.
- Make sure content goes through quality review, originality checks and localization on time.
- Monitor content performance and engagement, and feed insights into what we produce next.
- Keep production systems topic-agnostic and reusable, so we can launch new verticals quickly.
WHAT WE’RE LOOKING FOR
- 4–6 years in content production or editorial management for digital products, ideally in-app or educational content for learning or consumer apps
- Experience managing freelancers and remote experts at scale
- Hands-on content creation skills: you can write, edit and produce content yourself, not only coordinate it
- Strong editorial skills and a high bar for content quality
- Hands-on experience with AI content and video tools
- Excellent organization, with experience running several projects at once
- Comfort with metrics and content performance analysis
- Strong written communication and the ability to work autonomously in a remote, async environment.
- Comfort with ownership, transparency, and a results-driven mindset.
NICE TO HAVE
- Experience producing bite-sized learning content, such as courses, lessons or quizzes.
- Instructional design experience, such as structuring lessons, learning paths or assessments.
- Experience with CMS-based content workflows.
- Experience producing content for multiple languages.
IN YOUR FIRST 90 DAYS
- Take over content production for an upcoming product launch and deliver it on schedule
- Improve our production workflow and tracking, and roll them out across products
- Build a reliable pool of freelancers for video and other formats
- Define content quality and originality checks for production
HOW WE WORK
We’re fully remote and distributed across time zones. We default to async, communicate in writing, and trust people to deliver outcomes, not log hours. Decisions are transparent, ownership is clear, and your work is visible from day one.
INTERVIEW PROCESS
We've designed our interview process to be transparent, respectful of your time, and a genuine two-way conversation; we want to get to know you, and we want you to get to know us. You'll always know what stage you're at, what to expect next, and roughly how long things will take.
- Initial screen with our Talent Acquisition Team - 30 min
- Take-home assessment - 3 days
- Final panel with Head of Localization and Content - 60 min
WHAT WE OFFER
We believe great work starts with taking care of our people, and we want everyone on our team to have the support and resources they need to thrive, both professionally and personally. Here's what you can expect when you join our team:
- Remote-first: Live and work wherever you're happiest and most productive. No relocation, ever.
- Flexible hours: we measure outcomes, not time spent at a desk.
- Unlimited PTO: take the time you need to rest, recharge, and do your best work.
- Learning & development budget: courses, books, conferences, certifications, whatever helps you grow.
- Home office & wellness allowance: a dedicated budget to set up your workspace and support your health.
- A small, senior, collaborative team where your work is visible and your decisions matter.
- The chance to build products used by millions of people across 160+ countries.
EQUAL OPPORTUNITY
Progress Partners is an equal opportunity employer, and we’re serious about building a diverse, inclusive team. We welcome applications from people of all genders, gender identities and expressions, sexual orientations, ages, ethnicities, nationalities, religions, disabilities, neurotypes, family situations, socioeconomic backgrounds, and life experiences.
We hire on skills, experience, potential, and values fit, never on protected characteristics. If you need accommodations during the application or interview process, just let us know.
УдалённоUnited Kingdom; Portugal; Spain; Germany; Our global team of experts in software development, product design, growth, and analytics collaborates across time zones to deliver category-defining innovations; We work across time zones and write things down; We’re fully remote and distributed across time zones; No relocation, ever
Location: *CYPRUS*
Workplace: hybrid
Position Summary:
The Hotel Services Engineer shall support the respective Manager ensuring the maintenance standards are achieved. This position must perform a variety of tasks. From preventative maintenance to repair, this position should strive to keep the maintenance standards at a high-quality level.
Employee may be required to perform any other job-related duties assigned by their supervisor , management or the Chief Engineer. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards.
Qualifications:
Five years minimum experience in technical/engineering maintenance on a cruise ship or a land-based facility.
Previous supervisory experience with the ability to train and coach employees.
Extensive knowledge of Galley, Laundry, and Hotel/F&B equipment, plumbing systems , as well as joining/carpentry experience .
Good communication/social skills, to communicate in a multicultural environment with all levels of employees and management.
Able to read and interpret technical drawings, instruction manuals and schematic diagrams for equipment that has mechanical, outfitting and structural components.
SOLAS Lifesaving and Fire Fighting Training according to SOLAS and STCW requirements for passenger ships (Preferred)
Ability to demonstrate leadership, co-ordination and problem solving skills when performing routine and contingency tasks in order to minimize organization
bottlenecks, negative guest impact and down-time of equipment.
Competency:
Job Skills/Results:
Key Performance Indicators (KPI’s):
KPI’s assigned to position/department.
Operational Effectiveness:
Demonstrates the ability to work and co-operate with all onboard teams in order to ensure minimum impact to Hotel and Ships’ overall operation.
Maintains safety as primary concern and ultimate priority when conducting routine, project and unscheduled tasks.
Understands and complies with the company's environmental policies and is committed to safeguarding the environment.
Ensures AVO system is operational and issues are closely monitored and are being resolved in a timely manner providing excellent service to both Guests and Crew.
Leads the team in order to get issues resolved and executed in an effective manner.
Responsible for cost containment and budget disposition through the proper use, handling and maintenance of spare parts, consumables, chemicals and general supplies.
Assists the AMM in the reporting and management of planned maintenance and identifies, recommends, creates requisitions and work orders in the AMOS system.
Leadership:
Leadership Effectiveness:
Stays “above the line” and accepts ownership for achieving results in all areas of accountability including SGI, ratings, expenses, USPH, Workplace Safety and Crew Satisfaction
Inspires team through encouragement and recognition of outstanding performance
Fosters team unity and inspires commitment to GFM
Collaborates well and works up, down and across the organization
Creates a climate of trust and mutual respect
Position: Hotel Engineer
Required License: 2nd Engineer
Salary: USD 7,671 per month
Rotation: 3 months on / 3 months off
Salary Review: 3% increase next year in line with the CBA
07/01/2027
Rotation: 3 months on / 3 months off
Salary Review: 3% increase next year in line with the CBA
Location: Intellias
Meet your recruiter
Jeison Arturo Rios Castano
jeison.rioscastano@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Java Engineer
Principal
Colombia
Remote
APPLY NOW
REFER A FRIEND
Drivers of change, it’s your time to pave new ways. Intellias, a leading software provider in the automotive industry, invites you to develop the future of driving. Join the team and create products used by millions of people in the world.
What project we have for you
Intellias is partnering with a Fortune 100, Midwest-based industrial manufacturer to modernize and expand a suite of cloud-based services and data products used by a global network of dealers, enterprise customers, and internal business units. Our cross-functional teams deliver scalable APIs, event-driven services, and analytics pipelines that power quoting, ordering, asset telemetry, diagnostics, and lifecycle support for heavy equipment in the field.
What you will do
Design, develop, and maintain scalable Spring Boot-based microservices in a distributed architecture
Build and operate event-driven data processing pipelines, including ingestion, transformation, and enrichment of streaming data
Work extensively with complex datasets, focusing on data analysis, transformation, validation, and optimization
Develop and maintain advanced SQL queries and data workflows to support business and platform requirements
Collaborate closely with data engineering, analytics, and business stakeholders to understand and solve complex data challenges
Contribute to data warehousing and analytics initiatives, including Snowflake-based solutions where applicable
Develop and maintain robust APIs for internal and external consumers
Work with AWS cloud services to design and support reliable, scalable backend systems
Design, optimize, and maintain PostgreSQL and DynamoDB schemas, ensuring performance and data integrity
Implement and maintain automated testing strategies (unit and integration)
Contribute to and maintain GitHub Actions pipelines
Ensure system reliability through monitoring, logging, and observability best practices
Collaborate effectively in a distributed team, communicating progress, risks, and dependencies
Take ownership of features end-to-end, from design through deployment and production support
What you need for this
Mandatory
9+ years of experience designing, developing, deploying, and maintaining backend services and distributed systems in production using Java 21, Spring Boot 3.x, and Docker
5+ years of hands-on experience with AWS core services and cloud-native application development.
4+ years of experience designing and operating event-driven distributed systems using technologies such as Kafka, AWS Kinesis, or equivalent messaging platforms.
Strong experience with microservices, MVC, and event-driven architectures
Strong experience with JPA / Hibernate
Strong database design skills with PostgreSQL (advanced SQL) and DynamoDB, including schema design, optimization, and performance tuning
Solid test automation experience using JUnit and Cucumber
Hands-on experience with GitHub Actions and/or similar CI/CD tools
Strong ownership and self-management in a fast-paced Agile environment, with the ability to independently deliver end-to-end solutions, resolve blockers, and communicate effectively in English
Ability to provide full overlap with US Central Time (CT) on business days
On-call support: Willingness to provide off-hours or weekend production support when required
Nice to Have
Advanced SQL expertise, including designing, writing, optimizing, and troubleshooting complex analytical queries against large and complex datasets.
Experience processing, enriching, or analyzing event and telemetry data at scale.
Experience with AWS CloudFormation.
Experience with jOOQ and Flyway.
Experience with BigQuery or Databricks.
Experience with Spring Cloud.
Experience working with geospatial data (PostGIS).
Experience supporting large-scale data platforms, reporting systems, or business analytics products.
Experience working with distributed data processing or data pipeline technologies.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AWS
ETL
Java
RESTful
SpringBoot
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Americas Remote
About
Customer.io
Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi! I’m Lauren, Senior Manager of Customer Success at
Customer.io
. I’m looking for a
Senior Customer Success Manager, Strategic
to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way.
What we value
Customer outcomes first: you connect what a customer does in
Customer.io
to the goals their business is trying to reach
Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence
Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need
Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers
Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head
What you’ll do
Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success
Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book
Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals
Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders
Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker
Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations
Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year
Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org
What we’re looking for
Based in the U.S. or Canada, and open to travel
5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts
Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers
Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews
Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question
Influence across teams, with a track record of getting colleagues to focus on customer needs
Enthusiasm for AI and the urgency to keep learning new functionality as it ships
Bonus points!
Background in martech, CDPs, or messaging platforms
Spanish language skills
Experience running client onsites
Compensation & Benefits
We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment.
In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Here's what you can expect from our hiring process:
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60-minute Case Study Review with the Hiring Manager and potential team members
Final 30-minute video call with Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you.
WHAT YOU'LL ACHIEVE
- Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy
- Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers
- Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff
- Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running
- Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion
SKILLS YOU'LL NEED TO BRING
- Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels
- Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response
- Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations
- Passion for AI/ML and understanding of API-first or consumption-based business models
- High-activity mindset with the discipline to prioritize based on signal and data, not just volume
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience with Salesforce, Outreach, or similar GTM tooling
- Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software
- Background in a high-velocity, metric-driven outbound environment with clear pipeline targets
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Responsibilities:
— Design, build and maintain backend services in Go with clean, idiomatic, and readable code
— Design gRPC and REST APIs, maintain stable contracts, and version them when changes occur
— Write efficient PostgreSQL queries, design schemas, and create safe, reversible migrations
— Properly use goroutines, channels, and context to avoid leaks and ensure correct timeouts and cancellations
— Handle errors explicitly, including retries and idempotency for repeatable calls
— Write unit and integration tests covering business logic and failure cases
— Implement structured logging, metrics, and health checks for problem diagnosis
— Ensure service security by validating input, authenticating callers, and keeping secrets out of code and logs
— Profile and optimize CPU, memory, and database load as needed
— Write concise technical documentation for owned APIs and services
— Review teammates' pull requests to maintain code consistency
Requirements:
— 1–3 years of commercial backend development experience in Go
— Experience building or maintaining at least one production service in Go (REST or gRPC)
— Proficiency with PostgreSQL including queries, indexes, and migrations
— Experience using Docker and writing Dockerfiles
— Basic Kubernetes knowledge is a plus
— Experience integrating third-party APIs, preferably payments or webhooks
— Familiarity with Git and pull requests in a team environment
— Required skills include Go concurrency primitives (goroutines, channels, context), error handling, REST API design, gRPC and Protobuf knowledge, PostgreSQL SQL queries and migrations, Docker, Git, unit testing in Go, HTTP basics including JWT authentication, and Linux basics
Nice to have:
— Kubernetes basics (pods, deployments, logs via kubectl)
— Experience with payment providers (Click, Payme, Uzum) or webhooks
— Experience with message queues such as RabbitMQ, Kafka, or NATS
— Redis
— CI/CD with GitHub Actions
— Monitoring tools like Prometheus or Grafana
— Experience with Helm, ArgoCD, or other GitOps tools
— Experience with HashiCorp Vault or other secrets managers
— Experience with IoT or hardware integrations (barriers, cameras, ANPR)
— Experience with payment providers and fiscal requirements
— Networking experience including tunnels, VPNs (IPsec), and load balancers
— Some knowledge of C#/.NET
Soft Skills:
— Takes responsibility for results beyond just completing tasks
— Proactively asks for help when stuck
— Communicates clearly about progress and blockers
— Accepts code review feedback calmly
— Learns new tools quickly
— Pays attention to detail, especially in payment logic
— Works well in a small team
Candidate Assessment Process:
1. CV review including GitHub within 3 working days
2. Short call (20–30 minutes) discussing experience and role
3. Technical interview (60–120 minutes) covering Go basics, concurrency, PostgreSQL, REST/gRPC, and a live coding task
4. Final interview (30 minutes) with team lead discussing work style and offer
Apply https://hh.uz/vacancy/139299572
Location: Manila, Philippines
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
Turn up the volume on your career
Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how.
As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to.
What you will be doing:
Own your portfolio.
Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans.
Sell the Spotify story.
Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards.
Win big.
Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room.
Be the go-to expert.
Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models.
Understand what success looks like.
Dig into clients’ objectives and KPIs, then bring solutions that deliver.
Deliver against your targets.
Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about.
Launch with the best
. Work hand in hand with Client Solutions Managers so every campaign starts strong.
Stay in tune with the market.
Track competitors and new launches, and show up at the events that matter.
Forecast with confidence.
Keep weekly, monthly, and annual projections accurate and honest.
Fix things fast.
Resolve client issues with tact and help make sure they don’t repeat.
What will make you successful in this role:
A proven sales track record.
You win and grow large, strategic accounts, and you have the numbers to prove it.
A strong local agency network.
You have credibility and relationships at planning and buying level across the Philippines’ media agencies.
Deep digital media expertise.
You know media planning and buying, programmatic and ad tech, and the major platforms and players.
Commercial and negotiation skills.
You carry direct revenue responsibility and thrive on it.
Consultative instincts.
You bring a point of view, not just a product.
Operational discipline.
Your CRM and pipeline are always current.
Project management skills.
You can run several deals at once without losing a beat.
Analytical skills.
You turn data into insights that win deals.
Presentation skills.
Your pitches are sharp, memorable, and concise.
Local market knowledge.
You have a deep understanding of the Philippines’ advertiser landscape.
A positive attitude and a drive to go further.
Why Join Aleph:
Impact:
Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts.
Growth:
Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue.
Team culture:
Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas.
Market context:
Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Tokyo
Workplace: Hybrid
Role highlights:
FINANCE MANAGER, JAPAN
● Location: Tokyo, Japan
● Department: Finance
● Reports to: CEO of Japan (dotted line to Finance)
● Employment type: Permanent
● Workplace model: Hybrid
● Employment is subject to applicable security screening (incl. SUPO, where
required)
Why this role matters:
Secure ICEYE's financial compliance and operational growth in Japan. You will act as the
primary finance lead in Japan, partnering closely with regional leadership, business, and
global finance with a growth mindset. You will ensure full statutory compliance and
manage local financial risks while providing the clarity needed to scale the business and
operations.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent
monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite
constellation. To our customers we provide intelligence with unmatched quality, latency
and revisit times, in any weather, day or night. To governments who choose to operate
their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental
monitoring, insurance and emergency management. We enable fast decisions that
contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000
employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected Outcomes & Requirements Outcomes:
● Your key stakeholders have accurate, forward-looking financial insights (budgets,
forecasts, and analyses) to make fast, strategic growth decisions.
● Your day-to-day management ensures local operations and regional expansion are
fully supported without bottlenecks.
● Your proactive management of local financial processes creates a scalable
framework that seamlessly supports the company’s international growth.
● Your close partnership with global finance and local external advisors ensures that
all Japanese reporting, tax obligations, and statutory requirements are executed
seamlessly and accurately.
Role-specific Competencies
1. Strong knowledge of local GAAP and IFRS, local tax regulations, and statutory
reporting requirements
2. Strong financial acumen with the ability to translate data into strategic insights
3. High attention tao detail and commitment to accuracy and compliance
4. Excellent analytical and problem-solving skills
5. Strong communication and stakeholder management abilities
6. Ability to work independently in a fast-paced, international environment
7. Fluent in Japanese and business-level English
Your day-to-day responsibilities
Finance Management & Business Partnering
● Lead financial planning, budgeting, and forecasting processes for the Japan office
● Provide strategic financial insights to support business growth and operational
decision making
● Monitor financial performance, analyze variances, and recommend accelerated
business growth actions
● Partner with local leadership and global teams to align business strategies for
growth and expansion
● Oversee local statutory reporting and local accounting office
Accounting & Compliance Oversight
● Support group accounting and drive local compliance
● Ensure timely and accurate monthly, quarterly, and annual financial reporting
● Maintain compliance with Japanese GAAP, tax regulations, and statutory
requirements
● Coordinate with external auditors, tax advisors, and regulatory authorities
Regulatory & Tax Management
● Monitor corporate tax filings, consumption tax, and other statutory obligations
● Stay up to date with changes in Japanese financial regulations and ensure
compliance
● Support transfer pricing and intercompany transactions in collaboration with
global teams
Team & Stakeholder Management
● Serve as the key point of contact for finance-related matters in Japan
● Collaborate cross-functionally with groups finance, operations, sales, and legal
teams
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the
impossible possible. As a global scale-up, we combine speed and ambition with the
opportunity to take real ownership from day one. Your growth, wellbeing, and success are
a priority, with continuous professional development, training opportunities, and a culture
where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We
bring grit, optimism, and ownership when things get hard, and we keep moving until we
find a way.
● Be curious: Go deep, ask questions, listen carefully, and think critically. Understand
the “why” behind decisions.
● See the big picture: Stay close to what’s happening across the company so you
can make better decisions. Consider how your work affects others.
● Drive effective teamwork: Create psychological safety, invite different
perspectives, and build inclusive teams. There are no bad questions.
● Act as one team: We win together. We match tasks to the right owner and stay
agile as priorities shift.
● Have fun: What we do matters—and it should be enjoyable. Celebrate progress,
take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We
keep improving them based on employee feedback, and offerings vary by location. Talent
Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work.
Different backgrounds and perspectives make us stronger, which is why we work to create
an environment where people feel included, respected, and able to speak up. Whatever
your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to
apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible
possible together. Read more about ICEYE and work with us at iceye.com http://iceye.com.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
About the role
When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen.
We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire.
You’ll lead two teams:
- Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly.
- Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.
You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve.
You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.
What your day could look like
- Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift.
- Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap.
- Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift.
- Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them.
- Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours.
- Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team.
- Building Tier 2’s technical capability so more complex issues are resolved quickly and independently.
- Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth.
- Spending time on farm with customers, with our field reps, and at our R&D farm
- Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team.
- Working alongside leaders in our other regions, shaping how we do support globally.
Who we're looking for
- Experience leading multiple customer-facing teams through other leaders or managers.
- Experience in a 24/7, multi-time-zone or technical support environment.
- Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function.
- Experience with both proactive and reactive customer support models.
- A track record of building capability and lifting performance over time.
- Experience co-owning strategy and turning it into measurable outcomes.
- A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities.
- Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support.
- The ability to influence leaders and stakeholders outside your reporting line.
You'll crush this role if you
- Can think strategically while staying close to customers and operational detail.
- Build and grow leaders, not just individual contributors.
- Create clarity across teams with different priorities and operating rhythms.
- Get stuck into hard problems and build systems that stop them coming back.
- Run on data, using it daily to make decisions, spot patterns and improve outcomes.
- Care about the whole customer experience, even when parts of it sit outside your direct ownership.
- Thrive in speed and ambiguity, and make good calls with half the picture.
- Think big but start small, getting a scrappy first version out, testing it and scaling what works.
- Are already AI-first, using new tools to make teams faster, sharper and more capable.
- Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.
Bonus points if you have
- Experience leading a regional or global Customer, Support, Success or Operations function.
- Experience leading an overnight or 24/7 function.
- Experience with hardware products or field-deployed technology.
- An understanding of the farming or livestock industry.
- Startup or high-growth experience.
- Familiarity with tools like Intercom, Salesforce, or similar.
- Experience with AI support tooling and human-in-the-loop workflows.
- Experience in agtech.
Why our team loves working at Halter
- Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth.
- A genuine and shared connection to our mission to make a difference in the world.
- The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage.
- Our ideas are truly valued, we are able to move fast, and our impact is real.
- State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows?
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
- We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Delicious snacks and drinks are available for your daily flow.
Our Office First Approach
There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.
Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
Cloudflare Managed Defense (CMD):
Network and application security monitoring for 'Under Attack' mitigation support.
PhishGuard:
Managed email threat detection and response service.
Detection Engineering:
ML model development and detection optimization.
Together, INTERDICT provides comprehensive
24×7×365 protection
across email, application, and network threat surfaces.
Role Summary
As a
Senior Response Engineer
within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire.
Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale.
CMDC operates 24×7×365.
This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC.
Role Responsibilities
Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice.
Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques.
Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting.
Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths.
Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity.
Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting.
Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training.
Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic.
Role Requirements (Must-Have Skills)
A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation.
Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design.
Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security).
Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient.
Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads.
Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks.
Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments.
Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises.
Nice-to-Have Skills
Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic).
Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs.
Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Responsibilities:
— Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives.
— Analyse creative performance to identify winning concepts, diagnose underperformance and turn insights into actionable testing and iteration opportunities.
— Develop performance-driven creative concepts, including angles, hooks, messaging frameworks, scripts and detailed creative briefs across UGC, video, static and carousel formats.
— Apply customer psychology and direct-response principles to develop creative that addresses customer motivations, objections, awareness levels and purchase barriers.
— Collaborate with Growth Strategists and Media Buyers to align creative strategy with commercial objectives, campaign performance and testing priorities.
— Maintain a high standard of creative quality, reviewing assets and providing clear, actionable feedback that improves both strategic alignment and execution.
— Guide and coach Visual Designers, helping develop their creative judgment, execution and understanding of performance-driven creative.
— Work directly with clients, contributing to strategy calls, content planning, shoot guidance and recommendations that help brands produce stronger creative assets.
— Contribute to creative frameworks and processes, identifying opportunities to improve how ideation, briefing, testing and learning from creative are conducted.
Requirements:
— 4+ years of experience in performance creative strategy, including substantial hands-on experience with DTC/eCommerce brands.
— Strong experience developing and testing Meta (Facebook & Instagram) paid social creative, with a proven understanding of what drives performance on the platform.
— Proven track record of developing direct-response creative that contributes to measurable performance improvements, with ability to interpret results and turn insights into smarter creative testing and iteration strategies.
— Deep understanding of direct-response marketing, including customer psychology and conversion-focused messaging.
— Confidence working directly with clients and cross-functional teams, communicating strategic recommendations and constructively challenging thinking when needed.
— Bonus experience includes working in a performance marketing or growth agency, developing performance creative for other paid social platforms including TikTok, YouTube and Pinterest, coaching or mentoring designers or video editors, and contributing to creative frameworks or process improvements.
Benefits:
— Competitive salary: USD $75,000-$85,000 annually, depending on experience.
— Remote-first work environment with a global team.
— Real ownership of creative strategy for ambitious eCommerce brands.
— High-performance creative environment with experienced team members.
— Opportunities for mentorship, professional development, and contributing to the evolution of the Creative function.
Responsibilities:
— Launching, managing, and scaling paid advertising campaigns.
— Managing advertising budgets and delivering measurable results.
— Optimizing ad creatives, funnels, retargeting, and audience targeting.
Requirements:
— Proven experience as a Senior Media Buyer.
— Excellent English communication skills.
— Strong hands-on experience with Meta Ads Manager, Facebook & Instagram Ads.
— Knowledge of tracking tools such as Voluum, Binom, RedTrack, or Keitaro.
— Understanding of CPA, CPL, CPM, CTR, and ROAS metrics.
— Experience with ad creatives, funnels, retargeting, and audience optimization.
Additional Advantage:
— Experience with TikTok Ads, native advertising, competitor research tools, and other performance marketing platforms.
Conditions:
— Salary up to €7,000 per month depending on experience.
— Open to candidates based in Serbia, Cyprus, or working remotely.
Industries:
— forex
— igaming
— adult
— traffic_arbitrage
УдалённоseniorКипр, Сербия; 🌍 Open to candidates based in Serbia, Cyprus or working remotely
Location: Remote (US); Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Job Summary
As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives. You will drive growth, foster collaboration, and enhance our brand presence in the market.
Key responsibilities
:
Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy.
Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective.
Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies.
Manage, coach, and create a talent pipeline for underwriters within the region.
Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads.
Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead.
Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team
Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance.
Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk.
Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy
Embody and promote At-Bay company values as a leader within your region.
Qualifications:
Bachelor's degree in Business, Finance, Marketing, or a related field
8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management.
Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience.
Previous experience in and qualified in handling large and complex risk segments.
A proven track record of successfully building and nurturing broker partnerships on a national and local level.
Comprehensive knowledge of commercial lines insurance products and risk management.
Willingness and ability to travel regionally as required, up to 50%.
Work Arrangement: Remote or Hybrid
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both.
We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue.
You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it.
Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer
WHY PERPLEXITY IS DIFFERENT
- Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious.
- Ownership. You identify the problem, design the solution and ship it.
- Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users.
- Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products.
- Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence.
WHAT YOU'LL DO
- Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small.
- Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs.
- Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce.
- Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results.
- Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools.
- Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays.
- Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly.
- Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers.
- Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains.
- Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce.
- Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown.
- Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build.
- Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows.
WHAT SUCCESS LOOKS LIKE
In your first 30 days:
- Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps.
- Write the requirements for the marketing automation platform and start the evaluation.
- Agree with Growth on who owns which messages, audiences and sending domains.
In your first 60 days:
- Select the platform and start implementation with a clear rollout plan.
- Publish agreed lifecycle stage definitions and handoff SLAs.
- Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report.
In your first 120 days:
- Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running.
- Have scoring and routing meet the agreed speed-to-lead SLA.
- Deliver a first attribution model that Marketing, Sales and Finance all use.
In your first 6 months:
- Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for.
- Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion.
- Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning.
QUALIFICATIONS
- 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people.
- Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team.
- You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync.
- Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself.
- You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed.
- You've built attribution and pipeline reporting that Sales and Finance used to make decisions.
- Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result.
- Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems.
- Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene).
- Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements.
- Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists.
NICE TO HAVE
- Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts.
- Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay.
- Experience deploying AI-native marketing tools or agents in production.
- Experience running event and webinar operations, including lead capture and follow-up.
- Experience building a marketing operations team from the first hire.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
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