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Location: New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are looking for an IT Support / Operations Engineer to join Baseten as we continue to scale our IT team. In this role, you will play a critical part in bringing our technical support entirely in-house to provide a seamless, high-touch experience for all Baseten employees. As we continue to scale, you will be the primary point of contact for day-to-day technical issues, allowing you to have a direct impact on our team's productivity and overall office environment. This position is ideal for a hands-on problem solver who enjoys a mix of hardware and software troubleshooting, user lifecycle management, and maintaining the physical IT infrastructure of a modern office. While you will focus heavily on elevating our internal support standards, you will also assist with systems administration and workflow automation as our company evolves. This is a hybrid role based out of our San Francisco or New York office, following our standard policy of three days per week in-person to ensure our physical office and AV systems remain high-performing and reliable.   RESPONSIBILITIES - Serve as the escalation point for day-to-day technical support, diagnosing and resolving hardware and software issues across our Mac and Windows fleet - Manage user lifecycle administration including provisioning, deprovisioning, and access management across all systems and services - Own the IT onboarding experience for new employees — from laptop setup and account configuration to a smooth first-day experience - Maintain and continuously improve office IT infrastructure to ensure a reliable, high-performing environment for all employees - Build and maintain a knowledge base of self-serve resources to reduce ticket volume and empower users - Manage IT asset procurement, inventory tracking, and vendor relationships - Support new office buildouts and contribute to broader workplace IT planning as we scale - Identify opportunities to automate workflows and eliminate inefficiencies across IT operations - Adapt to the evolving needs of a fast-growing company, taking on new challenges as they arise - Systems administration, including managing admin-level access, configuring user permissions, and performing routine maintenance across cloud-based services.   REQUIREMENTS - Strong working knowledge of Google Workspace, MDM platforms (e.g. Kandji), IdM/SSO solutions (e.g. Okta), and video conferencing tools - Proven experience administering macOS at scale, with solid working knowledge of Windows environments - Hands-on experience with automation tools and a track record of streamlining IT processes and workflows - Excellent communication skills with a genuine passion for delivering great support experiences - Strong organizational skills with the ability to manage multiple priorities in a fast-paced, ambiguous environment BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Key requirements: Java, Python, AWS (EC2, S3), Kubernetes. Job descriptions.

Build, deploy, and speed-optimize landing pages and advertorials (PHP, JS, HTML/CSS). Set up and troubleshoot S2S postback tracking, pixels, and webhooks in Keitaro or Voluum.

Задачи: — Поддержка полного цикла операций по выставлению счетов: подготовка и проверка ежемесячных счетов, проверка данных по счетам с договорами и заказами клиентов, мониторинг графиков выставления счетов и SLA клиентов, проведение сверок, поддержка сбора платежей и разрешение вопросов по счетам с клиентами и внутренними командами. — Поддержание точной документации, отчетности и соблюдение контроля по выставлению счетов. — Быть контактным лицом между финансовыми операциями, операциями, клиентами и бухгалтерией по вопросам выставления счетов, помощь в решении проблем и обеспечение своевременной коммуникации. — Подготовка и проверка ежемесячных счетов в рамках делегированных полномочий, обеспечение точности в соответствии с договорами и внутренними политиками. — Мониторинг ежемесячного календаря выставления счетов и SLA клиентов, выявление рисков и предложение необходимых действий для соблюдения сроков. — Анализ ежемесячных отчетов из NetSuite и других систем выставления счетов, проверка полноты и точности, расследование расхождений и подготовка ключевых выводов для менеджеров. — Руководство младшими специалистами по выставлению счетов при проведении ежемесячных сверок счетов клиентов и связанных балансов, предоставление анализа отклонений, обеспечение правильной документации и помощь в окончательных сверках. — Поддержка операций по сбору платежей, порталам оплаты и другим видам дебиторской задолженности, сотрудничество с внутренними заинтересованными сторонами для повышения эффективности. — Контроль соблюдения правил выставления счетов, своевременная доставка и сохранение счетов и сопроводительной документации, загрузка в сторонние порталы в соответствии со стандартами контроля. — Помощь в разработке и соблюдении руководств и процессов по приему, регистрации и сверке заказов клиентов, обеспечение согласованности заказов, контрактов и счетов, разрешение расхождений с отделами продаж и операций. — Координация и приоритизация запросов на внеплановую отчетность, обеспечение точности данных и соответствия бизнес-требованиям перед передачей заинтересованным сторонам. — Выявление и предложение улучшений процессов выставления счетов и дебиторской задолженности, контроль и документация, а также рекомендации по внедрению согласованных улучшений. — Соблюдение процедур компании, рабочих инструкций и требований SOX/соответствия, связанных с выставлением счетов и дебиторской задолженностью, поддержка актуальности документации процессов. Требования: — Степень младшего специалиста в области бухгалтерского учета или смежной области, либо эквивалентный опыт и/или обучение. — Желателен опыт сбора дебиторской задолженности в медицинском/фармацевтическом секторе. — Отличные компьютерные навыки. — Отличное управление временем и организационные навыки. — Способность работать самостоятельно и принимать обоснованные бизнес-решения. — Сильные устные и письменные коммуникативные навыки. — Внимание к деталям. — Способность работать под давлением и соблюдать сроки. — Умение работать в команде с позитивным настроем. — Опыт: более 1 года в корпоративных финансах с фокусом на учет доходов в SaaS-компании с множественными элементами договоров. Условия: — Удаленная работа. — Зарплата в валюте (USD).

Languages: excellent written and verbal communication skills in English.

Ищем человека, который сам ведёт внутренний IT и инфраструктуру: доступы, технику, хостинг-провайдеров и оплаты.

—RUS TILINI BILISHI SHART! — Mijozlar bilan telefon orqali muloqot qilish;

Компания Planet VPN — провайдер VPN-сервисов, предлагающий бесплатные и премиальные решения для безопасного и анонимного интернета. Формат работы: удалённая работа с часовым поясом GMT+1–GMT+5.

Компания Traf Masters — маркетинговое агентство полного цикла, которое помогает малому и среднему бизнесу находить и привлекать клиентов в интернете.

INEX Group ищет администратора для работы с финансовой документацией по строительным проектам. Основная задача — поддерживать порядок и актуальность в ведении счетов и документов: собирать документацию от команд на строительных объектах, распределять по проектам и категориям и своевременно вносить в ERP-систему. Работа предполагает сочетание офиса и регулярных выездов на строительные объекты в Пафосе. Требования: • от 1 года опыта в финансах, бухгалтерии или административной/операционной роли; • опыт работы с ERP или accounting systems; • внимательность, организованность и уверенная работа с компьютером; • хороший рабочий уровень английского обязателен, греческий будет большим плюсом; • водительские права и готовность ездить по объектам; • опыт в строительстве/недвижимости будет преимуществом. Условия: • официальное оформление в кипрской компании; • €1,100–2,000 gross в зависимости от опыта; • 21 день оплачиваемого отпуска; • 40 часов оплачиваемого sick leave в год; • праздничные дни по рабочему календарю Кипра; • международная команда и возможности для профессионального развития. Позиция хорошо подойдет кандидатам с административным опытом, которые хотят развиваться в финансовом направлении.

Компания Tele2 (Казахстан) — ведущий телеком-оператор в Казахстане под брендами Tele2 и Altel, предоставляющий мобильную связь, интернет 4G/5G и цифровые сервисы. Условия: — Гибридный формат работы (Алматы, Казахстан). — Гибкое начало рабочего дня.

Компания SOFTSWISS, работающая в сфере IT и специализирующаяся на разработке программного обеспечения для iGaming, ищет Middle Operational Product Manager. В обязанности входит управление продуктами, связанными с онлайн-казино и платформами для ставок. Требуется владение английским и русским языками. Работа возможна в офисах в Варшаве или Познани, а также полностью удаленно.

Задачи: — Полная техническая ответственность за интеграции платежных шлюзов, PSP, эквайеров и альтернативных методов оплаты от документации до запуска — Контроль REST API, вебхуков, коллбеков и технических платежных потоков — Управление решением проблем с транзакциями в реальном времени, маршрутизацией платежей, каскадированием и оптимизацией — Обработка 3DS/3DS2, депозитов, выплат, возвратов и расчетов от начала до конца — Поддержка операций с высокими объемами транзакций в живой производственной среде Требования: — Проживание в любой точке Кипра — Опыт технической работы с платежными операциями — Экспертиза в PSP, платежных шлюзах, альтернативных методах оплаты и системах маршрутизации — Опыт работы в средах с высокими объемами транзакций (предпочтительно iGaming / Fintech) — Глубокое техническое понимание платежных потоков и архитектуры API

PointClickCare, a prominent IT firm in North America specializing in cloud-based healthcare software, is seeking a Vice President of Product Operations. The role is available for remote work in the USA and either remote or hybrid arrangements in Mississauga, Canada. The position involves overseeing product operations to support the company's healthcare technology solutions.

- Own operational reporting, including client-level P&L transparency and other key business metrics. - Manage relationships with corporate service providers in Cyprus and BVI.

Задачи: — Операционное управление PSP-направлением и ответственность за результат — Аудит и оптимизация текущих платежных и операционных процессов — Выстраивание единой операционной модели и зон ответственности между командами — Выявление проблем в процессинге и запуск изменений совместно с Product, Tech и аналитикой — Координация платежных, операционных и технических команд — Подготовка инфраструктуры к росту объемов, подключению новых партнеров и выходу на новые рынки, включая LATAM — Формирование и развитие операционной команды Требования: — Опыт управления операционным направлением в PSP, fintech, P2P-платежах или смежной платежной инфраструктуре — Глубокое понимание платежного процессинга — Опыт построения и масштабирования операционных процессов — Сильный ownership и hands-on подход: важно не только предлагать изменения, но и самостоятельно доводить их до результата — Сильные управленческие и коммуникационные навыки — Опыт работы с международными рынками будет плюсом Условия: — Релокация в Лимасол с поддержкой оформления документов для сотрудника и семьи — Офис, full-time 5/2 — Международные рынки и масштабные платежные проекты — Высокая степень самостоятельности и прямое влияние на развитие направления — Русскоязычная команда, минимум бюрократии и быстрое принятие решений

Location: Paris, France; Bordeaux, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐️ OPERATIONS AT ALAN The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency. As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting! Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan. We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them. We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services. Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6   🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍 The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) . Their core responsibilities (+- 70/80% of the time) are to: - Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉 - Ensure the day-to-day follow up and monitoring of our operations - Flag risks and opportunities In details, your missions are: - Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation) - Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers - Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity - Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally) - Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, … ⭐️ OUR RUN ORGANISATION ⭐️ Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are: Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand  matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc). Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, …. Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims. Set up:  We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy. Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and  can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope. ⭐️ EXPERIENCE ⭐️ For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity. Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you: - Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries - Worked in Support functions (Customer Support, People Operations etc) - Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications - Handled event coordination ⭐️ SKILLS ⭐️ - Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members - A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction ! - Analytics skills, to be able to dive into our data - Highly organised with exceptional follow-up skills, with strong attention to details - Strong and structured in written and verbal communication in English as well as in French or Dutch - Able to work and learn independently in a fast-paced environment - Adaptable: you show flexibility and a strong ability to adapt to variable situations - It’s even better if you have experience in the insurance or the healthcare industry 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!   🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.   YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work