Location: Muscatatuck, IN, United States
Job Title
Project Coordinator (Project Management Specialist)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Project Coordinator to provide administrative and project support services in a dynamic operational environment. The selected candidate will support daily office operations, assist project and program leadership with administrative activities, maintain project documentation, coordinate meetings and communications, and help ensure organizational processes run efficiently. This position requires strong organizational skills and the ability to support multiple priorities while maintaining accurate records and documentation.
Key Duties
• Provide general office management and administrative support services.
• Answer and direct phone calls and respond to inquiries.
• Organize and schedule meetings and appointments.
• Produce and distribute correspondence, memos, letters, and forms.
• Develop and maintain filing systems and project records.
• Provide support to visitors and staff.
• Assist with project management documentation and recordkeeping.
• Support Program Managers and Project Managers with administrative taskings.
• Assist with HR-related processes and procedures.
• Communicate with coworkers and assist with problem resolution.
• Utilize Microsoft products to support administrative and project requirements.
Requirements
• Secret clearance required
• Associate degree or equivalent experience.
• Demonstrated experience in general office management services.
• Demonstrated experience with HR policies and procedures and assisting with problem resolution.
• Demonstrated experience with Microsoft products.
• Demonstrated experience organizing and building project management documentation.
• Demonstrated experience assisting Program and Project Managers with administrative taskings.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Columbia, MD, United States
Job Title
Senior Communications Specialist
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Columbia, MD
Shifts Available
This is a full-time, on-site position. Candidates must be flexible and available to support occasional evening, weekend, or holiday requirements based on customer and project needs.
Job Description
IDS is seeking an experienced Senior Communications Specialist for ADG Creative, an IDS subsidiary, to lead strategic communications and marketing initiatives for federal and commercial clients. The ideal candidate will serve as a trusted communications advisor, developing communication strategies, executive-level content, stakeholder engagement initiatives, and outreach efforts that support organizational and client objectives. This position requires exceptional communication skills, strong client-facing experience, and the ability to manage complex communications initiatives from planning through execution.
Key Duties
• Lead the development and execution of strategic communications and marketing initiatives supporting client and organizational objectives.
• Develop communication strategies, messaging frameworks, and engagement plans for diverse audiences.
• Research, write, and edit executive-level communications products, including presentations, briefings, white papers, talking points, articles, reports, marketing content, and outreach materials.
• Serve as a strategic communications advisor to clients, stakeholders, and leadership teams.
• Collaborate with subject matter experts and stakeholders to develop high-quality communications products and deliverables.
• Lead communications efforts supporting change management, outreach, workforce development, and organizational initiatives.
• Facilitate discovery sessions, workshops, meetings, and stakeholder engagement activities.
• Provide strategic guidance and recommendations to support communications and marketing objectives.
• Assist in managing project schedules, budgets, customer relationships, and service delivery requirements.
• Ensure all communications products align with brand standards and maintain consistency in style, quality, and messaging.
• Adhere to established standards, best practices, and processes for content creation, quality control, delivery, and content repurposing.
• Present communications strategies, concepts, and recommendations effectively to clients and senior leadership.
Requirements
• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, English, or a related field.
• Minimum of 8 years of relevant communications, marketing, public affairs, strategic communications, or related experience preferred.
• Active TS/SCI Clearance with
Full Scope Polygraph
required.
• Demonstrated experience developing and executing strategic communications initiatives.
• Excellent written, verbal, and presentation skills.
• Ability to build and maintain strong relationships with clients, stakeholders, and leadership.
• Strong organizational, project management, and client engagement skills.
• Ability to manage multiple high-priority initiatives simultaneously.
• Self-starter with the ability to operate independently and provide strategic leadership.
• Proficiency with Microsoft Office Suite.
• Ability to work nights, weekends, and holidays as required.
• Writing samples required.
Compensation
• $90,000 - $110,000 annually
• Benefits
Location: Muscatatuck, IN, United States
Logistician – II (Logistician)
Why IDS?
IDS delivers innovative, mission-focused solutions that support national security and critical operations. By combining deep technical expertise with operational excellence, we help solve complex challenges across government and defense environments. At IDS, you’ll contribute to impactful missions supporting readiness and operational success.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking a detail-oriented
Logistician II
to support supply chain and logistics operations within a DoD environment. This role requires experience in Army supply systems, procurement processes, and property accountability.
The ideal candidate will support full-spectrum supply operations, ensuring materials and equipment are properly managed, tracked, and available to meet mission requirements.
Key Responsibilities
Perform
end-to-end supply operations
including ordering, receiving, storing, and issuing materials
Support
procurement and contracting activities
in a government or military environment
Maintain
property accountability
, including hand receipts and inventory management
Conduct
inventories of Army property
and ensure accurate tracking and documentation
Expedite delivery of critical supplies and identify
alternate sourcing options
as needed
Ensure compliance with
Army logistics policies, FAR, and DFARS regulations
Utilize systems such as
CHESS
to support procurement and lifecycle management
Coordinate logistics activities to support operational readiness
Requirements
Education
Bachelor’s degree in Business Administration, Supply Chain Management, or related field
OR
equivalent experience in lieu of degree
Experience
Minimum of
5 years of experience in Army Supply and Services Career Management Field
Minimum of
3 years of experience in procurement or contracting
, preferably within a
government or military environment
Experience performing:
Supply operations (ordering, receiving, storing, issuing)
Property accountability and
hand receipt management
Inventory management of
Army property
Strong understanding of:
FAR and DFARS regulations
Army procurement policies and procedures
CHESS system
Desired Skills
Strong organizational and attention-to-detail skills
Ability to manage multiple logistics priorities simultaneously
Strong knowledge of
Army logistics systems and processes
Effective communication and coordination abilities
Experience in
mission-driven or operational environments
Security Clearance
Active Secret clearance required
Location: Muscatatuck, IN, United States
Senior Network Engineer – III (Computer Network Architect)
Why IDS?
IDS delivers innovative, mission-focused solutions that support national security and critical operations. By combining technical expertise with operational insight, we help solve complex challenges across DoD and government environments. At IDS, you’ll contribute to high-impact programs supporting advanced cyber and network operations.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking a highly experienced
Senior Network Engineer III
to support enterprise and cyber range network architecture within a DoD environment. This position requires deep expertise in designing, implementing, and managing complex network infrastructures across distributed test range environments.
The ideal candidate will serve as a technical leader responsible for network design, wireless infrastructure integration, and support of advanced cyber test and training environments.
Key Responsibilities
Design, configure, and maintain
enterprise network architectures
supporting cyber range operations
Manage and optimize
routing, switching, firewalls, DNS, VPNs, and VLANs
Support
distributed test range environments
, including policy and procedure development
Engineer and maintain
network infrastructure across physical and virtualized systems
Provide technical support for
DoD network nodes and cyber range platforms
Develop and implement
network policies, standards, and best practices
Support
wireless network infrastructure
, including modern cellular and Wi-Fi technologies
Troubleshoot complex network issues and ensure high availability and performance
Requirements
Education
Bachelor’s degree in Network Engineering, Cybersecurity, Information Management, or related discipline
OR
equivalent experience in lieu of degree
Certifications
Must meet
DoD 8140.03 IAT II requirements
(e.g., Security+, CCNA Security, or equivalent)
Experience
Minimum of
10 years of experience
in
cyber range or computer testbed environments
Expert-level experience designing and configuring:
Routing, switching, firewalls
DNS, VPNs, VLANs
Enterprise network infrastructure across
bare metal and virtualized systems
Experience supporting
distributed test range environments
, including development of policies and procedures
Experience with
wireless and cellular technologies
, including:
802.11 (Wi-Fi)
2G, 3G, 4G, and 5G networks
Experience configuring and managing
DoD network nodes
, including environments such as
JIOR (Joint Information Operations Range)
Proven ability to operate in
complex, mission-driven DoD environments
Desired Skills
Strong network architecture and engineering leadership
Advanced troubleshooting and analytical skills
Experience in
cyber range or training environments
Strong documentation and communication skills
Ability to lead initiatives and work across technical teams
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Muscatatuck, IN, United States
Systems Administrator/Engineer – II (Systems Administrator/Engineer)
Why IDS?
IDS delivers innovative, mission-focused solutions that support national security and critical operations. Our teams combine deep technical expertise with real-world operational insight to solve complex challenges across the defense and public sectors. At IDS, you’ll work on impactful programs in dynamic, high-stakes environments.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking a skilled
Systems Administrator/Engineer II
to support advanced cyber environments and enterprise infrastructure within a DoD setting. This role requires a hands-on technical expert with strong experience in systems engineering, network architecture, virtualization, and automation.
The ideal candidate will have a strong background in designing, deploying, and maintaining complex environments spanning physical, virtual, and cloud-based systems.
Key Responsibilities
Design, configure, and maintain
enterprise network and system architectures
Deploy and support
routing, switching, firewalls, VPNs, DNS, Active Directory, VLANs, and SANs
Perform
system provisioning, imaging, automation, and orchestration
Manage and maintain
virtualized and bare-metal environments
Support
infrastructure monitoring and performance optimization
Engineer and administer
Windows and Linux server environments
Identify and mitigate
network vulnerabilities, threats, and attack vectors
Support integration of
emerging technologies
including IoT, ICS/SCADA, RF devices, and camera systems
Requirements
Education
Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline
OR
equivalent experience in lieu of degree
Certifications
Must meet
DoD 8140.03 IAT II requirements
(e.g., Security+, CCNA Security, etc.)
Experience
Minimum of
7 years of experience
as a
Cyber SME, Cyber Architect, Systems Administrator/Engineer, or similar role
Experience designing and configuring:
Network infrastructure (routing, switching, firewalls)
Core services (DNS, Active Directory, VPNs, VLANs, SANs)
Experience with:
Automation, orchestration, and configuration management
Tools such as
Ansible, Python, and other open-source platforms
Experience across:
Cloud, physical, and virtual infrastructure environments
Infrastructure monitoring and performance tuning
Experience with hypervisors:
VMware, KVM, Xen
Strong experience with:
Windows Enterprise and Linux system administration
Cybersecurity principles, vulnerabilities, and mitigation techniques
Exposure to diverse technologies including:
ICS/SCADA systems
IoT devices
RF technologies and sensor systems
Desired Skills
Strong troubleshooting and problem-solving abilities
Experience in
complex, mission-driven environments
Ability to work independently and within cross-functional teams
Strong documentation and communication skills
Experience supporting
cyber range or lab environments
(preferred)
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Annapolis Junction, MD, United States
Construction Surveillance Technician (CST) with Top-Secret Clearance
Annapolis Junction, MD
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
The CST supports secure construction operations by conducting surveillance activities to maintain compliance with ICD 705 and related security requirements. This role requires monitoring construction processes, identifying noncompliance with secure construction standards, and ensuring that all observable construction elements meet required security guidelines. The CST operates within an active construction environment and is responsible for documenting findings, analyzing designs, and maintaining security awareness throughout the project lifecycle.
CST CERTIFICATION OPPORTUNITY
Already CST certified? Great. If not, qualified candidates may be considered for IDS International’s CST training and certification program prior to beginning a CST assignment! This virtual training program is designed to prepare selected candidates to apply ICD-705 requirements, support secure construction activities, identify security risks, and perform CST procedures in support of IDS programs.
Key Responsibilities
Operate inspection and surveillance equipment
Utilize knowledge of construction disciplines, including civil, architectural, mechanical, electrical, and electronic engineering principles
Read and analyze construction designs and blueprints to determine intended use
Analyze structural designs and complexities that may conceal unintended purposes
Apply knowledge of Technical Surveillance Countermeasures (TSCM) and construction security principles
Identify noncompliance with ICD 705 secure construction requirements
Maintain continuous observation of construction processes prior to enclosure
Write detailed reports and analyses of findings, issues, and security situations
Maintain daily logs during assigned shifts
Required Qualifications
Clearance
: Active Top-Secret clearance required
Citizenship
: U.S. Citizen
Age
: 21 years or older
*Note this is a government, not a company, requirement
Certification
: Active CST certification required for assignment / Candidates who do not currently hold an active CST certification may be considered for IDS International’s CST training and certification program prior to beginning the CST assignment
Education
: High school diploma or GED equivalent
Required Experience
:
Ability to perform construction surveillance in compliance with ICD 705 standards
Working knowledge of ICD 705 secure construction requirements
Ability to identify noncompliance with construction security standards
Understanding of secure construction methods that must remain observable prior to enclosure
Experience using alarm systems, metal detectors, x-ray devices, and closed-circuit television systems
Ability to read and interpret construction drawings and blueprints
Ability to analyze designs and structural complexities
Knowledge of Technical Surveillance Countermeasures (TSCM)
Ability to communicate effectively in English and produce written reports and analyses
Physical Requirements
:
Must be able to sit, stand, walk, bend, and move throughout secure facilities for extended periods of time
Position may require occasional lifting and/or movement of moderate amounts of weight, depending on assignment requirements
Work Schedule & Conditions
Schedule
: Monday–Friday
Hours
: Guaranteed 40 hours per week
*Overtime may be available or required. Flexibility may be required based on project needs.
Compensation & Benefits
Rate
: $ 36.00 per hour
Benefits
: Health, 401(k), PTO & Sick Leave, and Paid Holidays are available to all W2 employees of IDS
*Adjusted hourly rates and daily per diem may be available for non-local and/or travel assignments.
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Santa Ana, El Salvador
Recruiter - El Salvador (Hybrid)
🔹
Position:
Recruiter
📍
Location:
Santa Ana, El Salvador (Hybrid)
💼
Work Type:
Hybrid (Home Office and On-Site)
Do you have experience in
global recruitment
and want to make an impact in a growing company? At
OWGS
, we’re looking for a
Recruiter
to find interpreters worldwide. The ideal candidate will be proactive, able to build a strong talent network, and capable of meeting requests for hard-to-find languages.
Key Responsibilities:
Create and maintain a network of potential interpreters.
Recruit talent across various global platforms.
Work closely with other departments and use tools like Office 365.
Requirements:
Strong English skills.
Previous recruitment experience (preferred).
Knowledge of Microsoft Office 365.
Apply today and help OWGS build the best team of global interpreters!
🌎
Location: Caracas, Venezuela
Job Title: Remote Interpreter – Spanish to English
We are seeking a highly skilled remote interpreter to facilitate communication between Spanish- and English-speaking clients. This role is crucial in ensuring clear and accurate communication. The ideal candidate must have at least 90% proficiency in English and a reliable wired internet connection, a USB wired headset, and either Windows 10 or macOS to perform the job effectively.
Requirements:
90% Proficiency in English:
The interpreter must be highly proficient in English to ensure accurate and effective communication.
Reliable Wired Internet Connection:
A stable and fast wired internet connection is essential for smooth and uninterrupted service.
USB Wired Headset:
Required for clear audio during interpretations.
Windows 10 or MacOS:
Either operating system is acceptable, as long as it meets the technical needs of the role.
What We Offer:
Fully Remote Position:
Work from the comfort of your home.
Full-Time or Part-Time:
Flexible scheduling options to fit your needs.
Immediate Start:
Begin working as soon as onboarding is complete.
Monthly Payments:
Payments are made monthly based on per-minute usage of interpretation services.
Responsibilities:
Professional Call Handling:
Handle all calls with the highest level of professionalism.
Industry-Specific Vocabulary:
Be familiar with healthcare and medical terminology.
Internal Training:
Participate in training sessions to stay updated on best practices and company standards.
Reporting to Team Leader:
Communicate regularly with your team leader regarding job performance and any issues.
Experience:
Bilingual/Native English:
Must be fluent in English and the target language (Spanish).
1+ Years of Interpreting Experience (Preferred):
Previous experience in interpreting is highly desirable.
Excellent Communication Skills:
Strong skills in communication, listening, and note-taking are required.
Location: Los Teques, Miranda, Venezuela
Job Title: Remote Interpreter – Spanish to English
We are seeking a highly skilled remote interpreter to facilitate communication between Spanish and English speakers. This role is crucial in ensuring clear and accurate communication. The ideal candidate must have a high proficiency in English, specifically at least 90%, and should possess a reliable wired internet connection, a USB wired headset, and either Windows 10 or MacOS to perform the job effectively.
Requirements:
90% Proficiency in English:
The interpreter must be highly proficient in English to ensure accurate and effective communication.
Reliable Wired Internet Connection:
A stable and fast wired internet connection is essential for smooth and uninterrupted service.
USB Wired Headset:
Required for clear audio during interpretations.
Windows 10 or MacOS:
Either operating system is acceptable, as long as it meets the technical needs of the role.
What We Offer:
Fully Remote Position:
Work from the comfort of your home.
Full-Time or Part-Time:
Flexible scheduling options to fit your needs.
Immediate Start:
Begin working as soon as onboarding is complete.
Monthly Payments:
Payments are made monthly based on per-minute usage of interpretation services.
Responsibilities:
Professional Call Handling:
Handle all calls with the highest level of professionalism.
Industry-Specific Vocabulary:
Be familiar with healthcare and medical terminology.
Internal Training:
Participate in training sessions to stay updated on best practices and company standards.
Reporting to Team Leader:
Communicate regularly with your team leader regarding job performance and any issues.
Experience:
Bilingual/Native English:
Must be fluent in English and the target language (Spanish).
1+ Years Interpreting Experience (Preferred):
Previous experience in interpreting is highly desirable.
Excellent Communication Skills:
Strong skills in communication, listening, and note-taking are required.
Location: Central Europe; Portugal; Germany; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success.
YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO:
- Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover.
- Consistently achieve and exceed new business targets.
- Build and manage a healthy pipeline through self-generated opportunities.
- Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics.
- Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts.
- Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends.
- Represent the company at industry events and conferences, building relationships and generating new business opportunities.
- Maintain strong deal hygiene, forecasting accuracy, and CRM discipline.
- Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback.
ABOUT YOU:
We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end.
- 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology.
- A genuine passion for closing the deals with a ruthless focus on a customer.
- Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers.
- A systematic approach in sales (MEDDIC).
- Strong experience in outbound prospecting and pipeline generation.
- A commitment to being an adviser and business development partner for a customer.
- A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact.
- Highly accountable, proactive, and results-oriented, with a strong sense of ownership.
- Excellent written and verbal communication skills.
- Curious, creative thinker, and open-minded character with a passion for challenges.
- Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies.
- Fluent English.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: (Multiple States), United States
About Improvado
Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like Genentech, T-Mobile, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.
We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.
About the Role
Improvado is hiring a Go-to-Market Engineer to build and run the engine that generates sales pipeline, then step into deals to help close them. You report directly to the VP of Sales.
You’ll build agentic go-to-market loops with the Improvado platform at their core, first for our own sales motion, then for our customers. Our GTM is the lab for what we sell, and you run it.
This is a team-of-one role with no SDR layer behind you. That means real ownership: you own outbound cadences, the data and tooling stack, and event follow-up. You work directly with the VP of Sales to design and run go-to-market experiments, on Improvado wherever possible, and you work alongside the demand generation team so outbound and advertising hit the same accounts and people. You identify which current customers to expand and with which products. And you are forward deployed: embedded with prospects and customers, building working use cases in their environment, and packaging the experiments that worked in-house into outcome-based projects Improvado sells.
It is a hybrid of growth operator, forward deployed builder, and revenue strategist. Most people come to this role strong in one or two of those areas, and we expect you to grow into the rest. If you have done two and are hungry for the third, keep reading.
Why you might love this job
Direct line to the VP of Sales: you design experiments together and see the results fast.
Your work moves pipeline every week, and nothing disappears into a process.
You build real, working things on a real platform, for us and for customers.
A clear path: become an Improvado expert who builds agentic GTM systems and delivers them to customers.
What You’ll Do
Outbound pipeline generation
Design, build, and run multi-channel outbound cadences (email, LinkedIn, phone) targeting enterprise marketing and data leaders and agency executives (agencies manage data for many brands at once, so one agency win can open several accounts)
Write and continuously test messaging, subject lines, and personalization at scale, including AI-assisted personalization
Own deliverability, sending infrastructure, and domain health
Sales and marketing alignment
Work with the demand generation team so outbound and advertising target the same accounts, personas, and buying committees, with one shared target account list
Build the operating rhythm between sales and marketing: shared definitions, a common view of account engagement, and a feedback loop from deals back into campaigns
Partner with marketing on content and offers; own the sourced-pipeline number on the outbound side
Go-to-market experimentation with the VP of Sales
Design and run go-to-market experiments with the VP of Sales: messaging by buyer persona, channels, offers, signals, and workflows, each with a hypothesis, a measurement, and a scale-or-kill decision
Run them on Improvado wherever possible, so our own go-to-market is the lab for what we sell
Maintain a messaging playbook per persona that outbound, advertising, and account executives all draw from, and share results with marketing on a regular cadence
Customer expansion
Analyze the customer base to identify which accounts we should be upselling and which Improvado products fit each
Build expansion plays with Customer Success and account executives, and run the outbound layer of those plays
Tooling and data
Own the go-to-market tech stack: sequencing, enrichment, intent data, CRM hygiene, and the integrations between them
Build and maintain target account lists and contact data with enrichment waterfalls and signal-based triggers
Automate the repetitive parts of prospecting so one person operates like a team
Event follow-up
Run pre-event targeting and outreach for conferences and field events
Convert attendees, booth visitors, and scanned leads into qualified meetings within days, not weeks
Forward deployed with prospects and customers
Learn the Improvado platform deeply: connectors, data models, the AI agent, and dashboards
Embed with prospects and customers on active opportunities and expansions to build working go-to-market and marketing-data use cases in their environment. Ship something they use, not a demo
Carry what you learn in customer environments back into our own experiments, outbound targeting, and messaging
Package and sell what works
Turn successful in-house experiments into packaged, outcome-based projects that Improvado sells to customers: the outcome, the data required, the build, and the delivery path
Help account executives position and scope those projects as part of the Improvado offer, and deliver the first ones yourself
Measurement
Track pipeline sourced and influenced by channel, cost per qualified meeting, and conversion through each stage
Share a short daily update with the VP of Sales (a quick async summary of numbers and learnings, not a long report) and stop what isn’t working quickly
Who You Are
4 or more years in a pipeline-generating or growth role at a B2B SaaS company: outbound, demand generation, growth, revenue operations, or forward deployed / implementation work, ideally more than one of these
You have personally built outbound cadences that booked meetings with enterprise buyers, and you can show the numbers
You have designed and run structured go-to-market experiments with a clear hypothesis and measurement, and you can tell the story of one that worked and one you killed
You have taken something that worked internally and turned it into something a customer paid for
You have worked across the sales and marketing boundary and know what it takes to get both teams targeting the same accounts
Technical enough to work with APIs, webhooks, SQL, and data pipelines, and to build on a data platform inside a customer’s environment
Fluent with AI tools for research, personalization, and automation, and interested in building agents, not just using them
Comfortable being a team of one: you set your own priorities, build your own systems, and do not wait for an SDR or an ops team
Strong writer. Your emails get replies
Curious about marketing data and analytics: you want to understand how a CMO measures performance, not just who to email (we’ll teach you the platform; the curiosity has to be yours)
Nice to have
Experience selling or marketing to agencies or enterprise marketing teams
Background in marketing analytics, ETL, data warehousing, or business intelligence
Forward-deployed, implementation, or professional services experience at a data or AI company
Experience with customer expansion or account-based programs
Hands-on experience building AI agents or automated workflows with LLMs
Experience running pre- and post-event programs for conferences
Early-stage startup experience, Series A to C
Don’t tick every box? Apply anyway. This role combines skills that rarely sit in one person, so we are looking for strong overlap, not a perfect match.
What We Offer
Compensation: OTE $156,000 – $216,000 USD per year.
Final offer depends on experience and skills.
Remote-first environment
Medical and dental benefits
401(k) plan
Unlimited PTO
Paid holidays
Professional development reimbursement
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Philippines
Key Responsibilities
Client Communication and Relationship Management
Serve as the primary point of contact for new clients throughout the onboarding process.
Conduct kickoff meetings to clarify client objectives, service scope, key contacts, timelines, and expectations.
Provide regular progress updates and promptly address client questions or concerns.
Explain onboarding requirements, client responsibilities, and the support process after launch.
Onboarding Planning and Coordination
Review sales handover documentation to understand agreed services, commitments, and client requirements.
Develop and maintain onboarding plans, checklists, timelines, and milestone trackers.
Coordinate with Sales, Operations, Account Management, IT, Finance, and other relevant teams to complete onboarding activities.
Track dependencies and outstanding requirements, following up with stakeholders to prevent delays.
Identify onboarding risks and escalate issues that may affect timelines, service readiness, or the client experience.
Documentation and Service Readiness
Collect and validate client information, required documents, workflow details, and access requirements.
Maintain accurate client records and onboarding status updates in CRM and project management systems.
Coordinate account setup, system access, configuration, and other implementation requirements with the appropriate teams.
Confirm that required approvals, documentation, and readiness checks are completed before service launch.
Prepare handover documentation covering client requirements, agreed workflows, key contacts, and unresolved items.
Client Training and Handover
Organize onboarding sessions, process walkthroughs, and training on relevant systems or services.
Provide clients with guides, reference materials, and clear instructions for accessing ongoing support.
Coordinate the transition to the assigned account manager or service delivery team.
Follow up after launch to confirm that initial concerns are addressed and the handover is complete.
Reporting and Process Improvement
Maintain visibility into active onboarding projects, milestones, delays, and escalations.
Gather client feedback to identify opportunities to improve the onboarding experience.
Update onboarding templates, checklists, and standard operating procedures.
Recommend improvements that reduce rework, shorten onboarding timelines, and strengthen coordination.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
seniorColumbia, MD, United States
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