Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are:
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Role:
We are looking for a capable and driven
Receptionist and Office Administrator
to support our office operations in Singapore. This role is ideal for an junior to mid level professional with good organizational acumen, strong logical thinking and analytical skills, excellent stakeholder management skills, and the ability to drive initiatives in a fast-paced, tech-driven environment. Prior experience in fintech, crypto, or high-growth industries is a strong advantage.
Key Responsibilities:
Office Management Oversight
Lead day-to-day office operations, ensuring a professional, efficient and well-maintained workplace
Administer access card issuance, visitor controls and front desk operations
Collaborate with global security teams on physical security policies and emergency procedures
Ensure common areas, meeting rooms and collaborative spaces are clean, well maintained and fully operational
Monitor pantry supplies, office stationery and general workplace inventory, coordinating timely replenishment and procurement with vendors
Employee Engagement & Workplace Culture
Support and execute staff welfare initiatives, employee engagement programs and regional cultural events
Ensure inclusivity and cultural relevance in event planning and internal communications to support business activities
Handle new employee onboarding by conducting office orientations, to promote a positive workplace environment and coordinating employee offboarding procedures
Vendor & Procurement Management
Coordinate on office maintenance, repairs and workplace-related issues to ensure timely resolution
Support audit readiness and ensure compliance with procurement and financial policies
Liaise with building management, cleaning contractors and other service providers to support smooth workplace operations
Budget Management & Data Analysis
Monitor budgets for office operations and admin-related expenses
Provide regular reporting, cost analysis, and recommendations for efficiency improvements
Able to work with local/regional finance and business teams, generate operation data to provide analysis reports for decision making and support charge-back models
Cross-Functional & Regional Business Support
Act as a liaison between Admin, HR, IT, and Finance teams to ensure smooth cross-functional operations
Provide admin support to nearby regional offices as required, ensuring alignment with company standards
Familiar with asset management and EHS policies, able to support other administrative tasks as assigned
Qualifications:
3-5 years of experience in receptionist, office administration, workspace or facility management
Excellent verbal and written communication skills in a professional and approachable manner
Demonstrated success in vendor negotiation, event planning & execution, operational initiatives and employee engagement
Strong financial acumen for budgeting, tracking, and cost optimization, solid experience in reporting and data analysis
Familiar with AI tools and other related platforms
Key Attributes:
Proactive & Self-driven:
Ability to work independently while collaborating effectively with cross-functional teams and external service providers
Culturally Attuned:
Understands business differences and ensures culturally sensitive engagement. Positive, proactive and adaptable attitude with a strong willingness to learn and take initiative
People-Oriented:
Strong interpersonal skills with the ability to support and influence teams across functions. Good customer service mindset with the ability to interact confidently with employees, visitors, clients and external vendors
Organized & Analytical:
Capable of balancing multiple priorities while maintaining strong attention to detail
Perks & Benefits:
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Join us at a pivotal moment as we scale our revenue operations globally. As Chief of Staff to the CRO, you'll serve as a strategic partner and force multiplier to our revenue leadership team, driving operational excellence and orchestrating high-impact initiatives. As part of the Office of the CRO, you'll also manage our Communications lead and CRO Initiatives Program Manager, giving you direct ownership over how the CRO's key initiatives get built and run. This highly visible role offers a unique opportunity to shape strategy at the executive level while developing your path to senior leadership.
You'll work at the intersection of strategy, operations, and execution translating vision into action while maintaining the organizational agility needed in a high-growth environment.
What you'll do
The responsibilities encompass direct assignments driven by the CRO as well as autonomous leadership efforts informed by the feedback and key priorities of the CRO leadership team. This role will help enable communication, collaboration, strategy execution, and special projects across the CRO organization.
Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities
Drive leadership operations , including weekly executive staff meetings, QBRs, and strategic planning cycles with insights that inform decision-making
Lead the CRO team's goal-setting and tracking across the global revenue organization
Effectively triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues
Serve as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings with clear agendas and follow-ups
Ensure timely follow-up on critical customer and partner interactions to drive business outcomes
Serve as CRO Board Liaison, prepare board materials, investor updates, and collaborate on executive presentations and organizational announcements
Maintain strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive cross-functional alignment
Develop and maintain strong relationships with executives and senior leaders to achieve project objectives and deliverables
Identify delegation opportunities and optimize the CRO's time allocation to ensure focus on the highest-value strategic activities
What you'll bring
8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies. You combine strategic thinking with exceptional execution skills and thrive in fast-paced, ambiguous environments.
Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations
Executive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders across the organization
Strong analytics and reporting capabilities with experience translating data into actionable insights that drive business decisions
Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software
Demonstrated success in building scalable processes and operating systems that improve organizational efficiency
Exceptional organizational and time management skills with the ability to shift priorities quickly while maintaining control across multiple projects
Collaborative mindset with strong emotional intelligence and ability to work effectively across all organizational levels and functions
Detail-oriented and results-driven with strong initiative, self-motivation, and a bias toward action
Exceptional written communication, comfort documenting in public, and experience operating in an async environment
Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience)
Ability to travel as needed to support the CRO
About the Team
The GitLab Revenue Team builds and scales the go-to-market capabilities that power our global growth and customer success. Acting as strategic partners to customers and internal stakeholders, the team aligns revenue solutions with company objectives to acquire, expand, and retain world-class customers.
The Revenue Team spans multiple functions working in coordination: Sales teams drive new business and expansion across territories and segments; Customer Success ensures adoption and value realization; Sales Strategy & Analytics provides insights and enablement; Field Operations optimizes processes and systems; and Partner teams extend our market reach through channel and alliance relationships. As a fully distributed, async-first team, the Revenue Team serves as the growth engine of the company, provides data-driven insights on pipeline and forecast, and champions initiatives that strengthen market execution while modeling the collaboration practices that enable GitLab's remote culture to thrive at scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Transaction Manager at Anthropic, you'll drive the commercial sourcing and transaction execution process for our data center capacity deals. You'll lead RFP processes, negotiate term sheets, and serve as the central leader ensuring seamless stakeholder alignment from initial sourcing through lease execution. This role is critical to securing the infrastructure that powers Anthropic's frontier AI systems, requiring you to bridge commercial negotiations with complex internal coordination across legal, finance, engineering, and network teams.
Responsibilities
Help identify data center capacity opportunities and options through management of network relationships across data center developer, broker, and power contacts.
Lead the RFP and commercial sourcing process for specific data center deals, managing developer outreach, proposal evaluation, and competitive selection processes
Negotiate term sheets and manage the LOI process, structuring commercial terms that meet Anthropic's technical and business requirements while maintaining strong developer partnerships
Create the bridge from LOI to executed transaction, ensuring all commercial, technical, and legal requirements are satisfied for deal closure
Serve as project manager for cross-functional stakeholder engagement, coordinating due diligence teams, internal and external legal counsel, network organization, platform engineers, and finance organization to ensure alignment prior to lease execution
Act as the single point of contact (SPOC) for auxiliary organizations including networks, deployments, and government relations, providing regular updates on transaction progress and leasing process status
Develop and maintain transaction timelines, tracking critical path items and proactively identifying risks that could impact deal closure
Document and refine transaction processes and playbooks to enable scalable deal execution as Anthropic expands its infrastructure footprint
Ensure all stakeholder requirements are captured and addressed in commercial agreements, translating technical and operational needs into contractual terms
You may be a good fit if you
Have 10+ years of experience in transaction management, commercial real estate, data center leasing, or infrastructure procurement
Possess a proven track record of managing complex, multi-stakeholder transactions from sourcing through execution
Have strong negotiation skills with experience structuring term sheets, LOIs, and commercial agreements
Excel at project management and can coordinate across legal, technical, finance, and operational teams simultaneously
Have experience with RFP processes and competitive sourcing for large-scale infrastructure or real estate transactions
Demonstrate exceptional communication skills, able to serve as an effective liaison between internal stakeholders and external partners
Are highly organized with strong attention to detail while maintaining focus on strategic deal objectives
Can operate effectively in fast-paced, ambiguous environments where processes are being built alongside execution
Have a collaborative mindset and can build trust with diverse stakeholder groups across the organization
It's a bonus if you
Have experience with data center or hyperscale infrastructure transactions specifically
Understand technical requirements for AI/ML workloads including power density, cooling, and network connectivity
Have worked with legal teams on complex lease negotiations or infrastructure agreements
Possess familiarity with data center developer ecosystems and market dynamics
Have experience in high-growth technology companies managing infrastructure expansion
Understand utility coordination, power procurement, or energy considerations in data center transactions
Have a background in corporate development, strategic partnerships, or infrastructure investment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic technology consultancy and systems integrator specializing in scalable digital transformation and cloud-based infrastructure. They partner with mid-market and enterprise organizations to streamline complex business processes through expert automation, CRM optimization, and custom software architecture. By bridging the gap between high-level strategy and technical execution, the team helps modern businesses leverage data-driven insights to accelerate growth and operational efficiency.
Job Summary
We are looking for a Senior Marketing Specialist who is a "builder" at heart. This team works with elite B2B SaaS founders and executives, turning high-level insights into a scalable content engine. You won't just be taking orders; you will own the pipeline that translates raw founder expertise into polished, high-impact social and digital content. If you are a creative strategist who is also obsessed with workflow automation and operational discipline, this is your opportunity to build a greenfield marketing function from the ground up.
Key Responsibilities
Content Extraction & Creation: Review founder calls and raw transcripts to extract "gold nuggets" and transform them into short-form blogs, LinkedIn posts, image teasers, and short-form video scripts.
Workflow Management: Set up and maintain the operational tools (Slack, FeedHive, Castmagic) to ensure every piece of content is reviewed, approved, and scheduled seamlessly.
Founder Liaison: Act as the primary operational point of contact for founders to gather approvals and feedback, maintaining a professional and friendly communication style.
Social Amplification: Manage the social media tech stack, handle all posting schedules, and engage in light community management (cross-tagging and responses) to drive reach.
LinkedIn Automation: Oversee and optimize existing LinkedIn outreach and posting automation to ensure maximum brand visibility.
Email & Growth Ops: Manage the email marketing pipeline, including list curation, template management (ideally within GoHighLevel), and triggering outbound sequences.
Ad Management (Bonus): Assist with the setup and monitoring of basic ad spend to amplify top-performing content.
Requirements
GoHighLevel Mastery: Experience building out email funnels and CRM workflows within GHL.
Senior-level Experience: A proven track record of setting up and running marketing/social content pipelines for B2B SaaS or professional services.
Pragmatic Copywriting: Ability to use AI tools for efficiency while maintaining high-quality "human" oversight and a professional tone.
Operational Excellence: 110% diligence and attention to detail; you are someone who creates processes rather than just following them.
Technical Proficiency: Must be highly proficient in Salesforce and Slack.
Communication: Exceptional English communication skills with a "friendly professional" demeanor for founder-facing interactions.
Strategic POV: Ability to look at raw content and instinctively know what will perform best on social platforms.
Nice-to-Haves
Tool Stack Knowledge:
Experience with FeedHive, Castmagic, and Apollo.
Performance Marketing:
Experience with paid social ads and A/B testing.
Creative Skills:
Basic video editing or design skills to support content teasers.
Growth Mindset:
Interest in connecting marketing efforts to direct revenue generation and sales performance.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Haradh, Saudi Arabia
We are seeking a highly skilled and certified
NDT Level III Engineer / Inspector
to lead our Non-Destructive Testing operations. In this role, you will serve as the ultimate technical authority for our NDT program. You will be responsible for developing testing procedures, ensuring compliance with international codes and standards, and mentoring and certifying Level I and Level II technicians.
🔧 Key Responsibilities
Procedure Development:
Write, review, approve, and maintain NDT procedures, techniques, and work instructions in compliance with applicable codes and standards (e.g., ASME, AWS, ASTM, API, EN, NAS410).
Technical Leadership:
Serve as the subject matter expert (SME) to resolve complex inspection anomalies and interpret advanced test data.
Personnel Qualification:
Oversee the training, examination, and certification program for all Level I and Level II NDT personnel.
Method Selection:
Evaluate engineering drawings and components to determine the most effective NDT methods and equipment for quality control.
Auditing & Compliance:
Conduct internal and vendor audits to ensure NDT operations align with quality management systems (e.g., ISO 9001, AS9100, Nadcap).
Client & Regulatory Liaison:
Act as the primary technical point of contact during third-party regulatory audits and client technical reviews.
Requirements
Certifications:
Active ASNT, ISO 9712, or NAS410 Level III certification in at least two major methods (e.g., UT, RT, MT, PT, ET).
Education:
Bachelor’s degree in Engineering, Materials Science, or a related technical field is preferred (equivalent hands-on industrial experience will be considered).
Experience:
Minimum of 3–5 years of active experience as a certified Level II technician prior to achieving Level III status.
Proven experience writing technical procedures and training personnel.
Technical Knowledge:
Deep understanding of materials science, manufacturing/fabrication processes, and defect mechanisms.
Soft Skills:
Strong analytical problem-solving skills, clear technical writing ability, and excellent instructional skills for teaching junior staff.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers.
In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working.
As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence.
KEY RESPONSIBILITIES
- Translate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams.
- Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap.
- Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes.
- Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement.
- Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration.
RELEVANT EXPERIENCE
- Experience in knowledge management, content creation, learning and development or instructional design.
- Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion).
- Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus).
- Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting.
- Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes.
- Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills.
- A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly.
- Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams.
- Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders.
NICE-TO-HAVE
- Experience supporting a new team or product launch, where knowledge and process are being built in parallel.
- Understanding of learning design, instructional writing or adult learning principles.
- Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing.
- Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
In this role as a Solutions Architect (SA) for Cohere in the UAE, you will play an instrumental part in growing Cohere’s business in both the UAE and the wider MENA region. You will partner with account executives, partners, and our executive leadership team to communicate and demonstrate the value of our technology to the market, and build on the success of our flagship customers, like STC.
SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:
- Technical experts in the field
- Trusted advisors to customers and colleagues
- Product evangelists of Cohere technology
- Thought leaders in pushing the frontiers of applied AI
Role Overview
Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.
In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers.
As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into our technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.
Key Responsibilities:
- Leading the technical talk track on customer calls.
- Designing enterprise architectures for North deployments.
- Deep dives on customer queries and Cohere technology.
- Facilitating customer evaluations and pilots.
- Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively within Cohere.
- Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.
- Working closely with our partners to develop a strategy for enabling and accelerating their customers.
Qualifications
- 3+ years of customer-facing technical pre/post sales Solutions Architect/Solutions Engineer/Sales Engineer/Digital Strategy Consultant (or similar) experience.
- A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLMs and AI technologies.
- Familiarity with foundational ML concepts (training, evaluation, etc.)
- Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences.
- Thrives within ambiguous and uncharted environments
- You can identify and implement high-impact processes in unstructured environments.
- Comfortable working with Python and Assistive Coding tools
- Preferred: 2+ years architecting, deploying or consulting on NLP/AI/LLM Solutions
- Must have native-level Arabic
- Must be based in Dubai, UAE
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Aberdeen, United Kingdom; Glasgow, United Kingdom
UK-based | Permanent | Occasional Offshore Travel
Location: Aberdeen/Glasgow
preferably willing to relocate to Aberdeen
We are looking for an experienced Party Chief / Senior Surveyor who is looking to progress beyond offshore survey operations and develop towards a Project Management role, while retaining occasional involvement in offshore and nearshore projects.
The Role
The successful candidate will combine technical survey responsibilities with increasing involvement in project planning, client liaison, tendering, documentation and project coordination.
The aim is to provide a clear progression:
Party Chief / Senior Surveyor → Project Surveyor → Project Manager
The position offers a balance between office-based project responsibilities and occasional offshore trips, providing the opportunity to remain connected to field operations while developing broader project management experience.
If you are an experienced senior survey professional with strong EIVA and GIS skills and are ready for the next step in your career, we would like to hear from you.
Requirements
Proven experience as a Party Chief / Senior Surveyor in offshore and/or nearshore survey operations.
Strong proficiency in the EIVA Suite – essential.
Good understanding of the full survey project lifecycle, from tendering and planning through mobilisation, acquisition, QC, reporting and final delivery.
Strong GIS capability with QGIS and /or Arcgis
Experience in survey reporting, technical documentation and client deliverables.
Practical experience with MBES, SSS, SBP and positioning systems, including exposure to USBL and LBL operations.
Beamworx experience is desirable but not essential.
Strong understanding of survey data workflows, QC and project documentation.
Good communication skills with the ability to work with clients, project teams and offshore personnel.
A genuine ambition to develop into a Project Management position.
British Citizen or UK ILR holder, with unrestricted right to work in the UK
.
Degree In Hydrography , CAT B or CAT A certified preferable
Benefits
Hybrid working options.
Car salary sacrifice scheme
Private Healthcare Plan
Pension Plan
Life Assurance
Training & Development
Opportunities for career development.
seniorAberdeen, United Kingdom; Glasgow, United Kingdom
Location: Canada; United States
Tasks summary:
Architecture Concept & Requirements
• Translate mission‑level requirements into C&DH functional and non‑functional specifications.
• Produce System Requirements, Interface Control (ICDs), and Description documents.
• Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
• Collaborate with cyber-security to embed resilience and security by design, ECU.
Design & Development
• Lead detailed design of on‑board processors, data‑buses (SpaceWire, MIL‑1553, CAN, Ethernet), memory subsystems, and I/O interfaces.
• Support software architecture: command sequencing, telemetry packetization, health‑monitoring, services, fault‑detection‑isolation‑recovery (FDIR).
• Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Work with FSW teams to define RTOS, APIs, task scheduling, real‑time operating system configuration, services usage.
• Define uplink command formatting, downlink telemetry packet structures, and ground‑segment data‑handling interfaces (mission‑control servers, data‑archiving pipelines).
• Coordinate with the TT&C/PDT engineering and Ground Segment ICDs to ensure end‑to‑end data integrity.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft level C&DH tests.
• Execute functional tests, bus‑protocol compliance, SIL and HIL campaigns.
• Manage anomaly investigations, root‑cause analysis, and corrective‑action implementation.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
Configuration, Documentation & Standards Management
• Author and maintain C&DH standards (bus protocols, data‑format conventions, redundancy policies).
• Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
• Support launch‑pre‑launch and early‑orbit checkout, validate satellite functions, HK and nominal operation
• Support and analyse on‑orbit telemetry, update filter parameters as needed.
• Support SOOH development and associated operator trainings
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of C&DH engineering experience on LEO/MEO/GEO platforms.
• Deep knowledge of spacecraft data-bus standards: SpaceWire, MIL-1553, CAN-A, Ethernet, CCSDS packet telemetry/command and PUS services.
• Knowledge in processor, FPGA, firmware and embedded
• Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Canada; United States
Tasks summary:
Architecture Concept & Requirements
• Translate mission‑level ΔV, thrust, lifetime, and reliability goals into EP system requirements (performance, power, mass, contamination, EMI).
• Produce System Requirements, Interface Control Documents (ICDs), and Description documents for thruster assemblies, Power‑Processing Units (PPU), propellant feed & storage, and control electronics.
• Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Detailed Design
• Perform system‑level power, thermal, and mass budget analyses; produce trade‑off matrices (thrust vs. power vs. propellant mass, reliability vs. complexity).
• Lead detailed mechanical/electrical design of thruster mounting, heater/thermal control, and PPU (converter, regulator, fault‑protection).
• Define propellant handling hardware (tanks, valves, feed‑lines, interconnects) and develop contamination control procedures.
• Negotiate ICDs and interface agreements with external thruster vendors and component suppliers.
Modeling & Simulation
• Support or Develop 1‑D/3‑D plume models and perform reliability prediction.
Software & Control
• Define command and telemetry interfaces for EP & health‑monitoring telemetry.
• Work with FSW teams to develop thrust profile generation, and fault detection isolation recovery (FDIR) algorithms.
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Negotiate and manage ICDs with platform subsystems and supplier teams.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft‑level EP tests.
• Oversee hardware‑in‑the‑loop (HIL) and thrust‑stand testing, including thrust‑calibration, specific impulse measurement, pulse‑modulation, and lifetime cycling.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns.
• Act as technical liaison with customers, partners and external vendors
• Act as Continuous Improvement stakeholder
Configuration, Documentation & Standards Management
• Author and maintain client's EP standards (thruster qualification, PPU design, contamination limits).
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation.
Launch-Site, On-Orbit & Operations Support
• Provide real‑time EP support during launch, early‑orbit checkout, and routine station‑keeping.
• Support on‑orbit checkout procedures, thruster test campaigns, and contingency recovery plans.
• Support SOOH development and associated operator training.
Required Qualifications:
· B.Sc. in Electrical Engineering, Aerospace, or Physics with 8+ years of electrical propulsion engineering experience on LEO/MEO platforms.
· Strong knowledge of EP thruster families and their performance characteristics.
· Experience with propellant storage & feed-system design (tanks, valves, micro-valves).
· Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
· Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
· Experience with Confluence and JIRA.
· Demonstrated capability to efficiently work with little to no supervision
· Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
· Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
· Support the Spacecraft operations team in critical phases
Location: Montreal, Canada
Tasks summary:
Architecture Concept & Requirements
Translate mission‑level ΔV, thrust, lifetime, and reliability goals into EP system requirements (performance, power, mass, contamination, EMI).
Produce System Requirements, Interface Control Documents (ICDs), and Description documents for thruster assemblies, Power‑Processing Units (PPU), propellant feed & storage, and control electronics.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Detailed Design
Perform system‑level power, thermal, and mass budget analyses; produce trade‑off matrices (thrust vs. power vs. propellant mass, reliability vs. complexity).
Lead detailed mechanical/electrical design of thruster mounting, heater/thermal control, and PPU (converter, regulator, fault‑protection).
Define propellant handling hardware (tanks, valves, feed‑lines, interconnects) and develop contamination control procedures.
Negotiate ICDs and interface agreements with external thruster vendors and component suppliers.
Support or Develop 1‑D/3‑D plume models and perform reliability prediction.
Modeling & Simulation
Software & Control
Define command and telemetry interfaces for EP & health‑monitoring telemetry.
Work with FSW teams to develop thrust profile generation, and fault detection isolation recovery (FDIR) algorithms.
Cross‑Functional Coordination, Stakeholder & Program Interaction
Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
Negotiate and manage ICDs with platform subsystems and supplier teams.
Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft‑level EP tests.
Oversee hardware‑in‑the‑loop (HIL) and thrust‑stand testing, including thrust‑calibration, specific impulse measurement, pulse‑modulation, and lifetime cycling.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to MDA’s knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
Author and maintain MDA EP standards (thruster qualification, PPU design, contamination limits).
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation.
Launch-Site, On-Orbit & Operations Support
Provide real‑time EP support during launch, early‑orbit checkout, and routine station‑keeping.
Support on‑orbit checkout procedures, thruster test campaigns, and contingency recovery plans.
Support SOOH development and associated operator training.
B.Sc. in Electrical Engineering, Aerospace, or Physics with 8+ years of electrical propulsion engineering experience on LEO/MEO platforms.
Strong knowledge of EP thruster families and their performance characteristics.
Experience with propellant storage & feed‑system design (tanks, valves, micro‑valves).
Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA.
Demonstrated capability to efficiently work with little to no supervision
Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Support the Spacecraft operations team in critical phases.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace, or Physics with 8+ years of electrical propulsion engineering experience on LEO/MEO platforms.
• Strong knowledge of EP thruster families and their performance characteristics.
• Experience with propellant storage & feed system design (tanks, valves, micro valves).
• Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little to no supervision
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
• Support the Spacecraft operations team in critical phases.
Location: Philippines; Singapore
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in APAC. The range below reflects the full salary range for this role across the countries where it's available:
📍 Singapore: SGD 98,800 – SGD 148,200
📍 Philippines: ₱2,258,800 – ₱3,388,200
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Montreal, Canada
Role overview:
Our client is seeking a
System Engineer
to perform design, integration, verification, and operational support of
TT&C/PDT
subsystems for current and next‑generation remote sensing and communications satellites. The role will interface with spacecraft payload teams, ground‑segment developers, and mission‑operations teams to ensure reliable command delivery, high‑fidelity telemetry acquisition, and robust data handling throughout the satellite life‑cycle.
Tasks summary:
Architecture Concept & Requirements
Define TT&C/PDT functional architecture (command generation, uplink, telemetry downlink, on‑board data handling, RF front‑end).
Conduct trade‑studies for modulation schemes, coding, frequency plans, ranging and link budgets.
Produce System Requirements, Interface Control (ICDs), and Description documents.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Collaborate with cyber‑security to embed resilience and security by design.
Design & Development
Lead detailed design of hardware (TT&C transceiver, RF front‑ends, antenna‑pointing) and software (command sequencer, telemetry parser, health‑monitoring).
Perform link‑budget analysis, RF simulation (e.g., STK, Matlab), and error‑budget budgeting.
Verify compliance with CCSDS, ECSS, ITU, and regulatory standards.
Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
Present technical status, risk analyses, and trade‑study results to senior management.
Negotiate and maintain ICDs and interface agreements with internal & external suppliers.
Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
Develop test plans, procedures, and verification matrices for unit, subsystem, and spacecraft‑level TT&C tests.
Execute RF link testing, BER, command latency, and telemetry integrity verification.
Manage anomaly investigation, root‑cause analysis, and corrective actions.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
Support launch‑pre‑launch and early‑orbit checkout – validate command uplink, telemetry acquisition, and on‑board software hand‑over.
Provide real‑time C&T support during nominal and contingency operations.
Maintain ground‑segment configuration (gateways, mission control servers, monitoring dashboards).
Support SOOH development and associated operator trainings.
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of TT&C/PDT System design experience on LEO/MEO/GEO platforms.
Strong knowledge of CCSDS TM/TC packet standards, ECSS telemetry & command protocols, PUS services and ITU frequency regulations.
Proficiency in RF link‑budget analysis, S‑band/X‑band/Ka‑band modem architecture.
Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA.
Demonstrated capability to efficiently work with little supervision.
Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Montreal, Canada
Role overview:
Our client is seeking a
Satellite C&DH System Engineer
to support and/or design, integrate, verify, and support the on‑board command, control and data management functions for current and next‑generation remote sensing & communications satellite programs. The role will own the C&DH functional architecture, drive trade‑studies, and may provide technical authority throughout the spacecraft life‑cycle.
Tasks summary:
Architecture Concept & Requirements
Translate mission‑level requirements into C&DH functional and non‑functional specifications.
Produce System Requirements, Interface Control (ICDs), and Description documents.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Collaborate with cyber‑security to embed resilience and security by design, ECU.
Design & Development
Lead detailed design of on‑board processors, data‑buses (SpaceWire, MIL‑1553, CAN, Ethernet), memory subsystems, and I/O interfaces.
Support software architecture: command sequencing, telemetry packetization, health‑monitoring, services, fault‑detection‑isolation‑recovery (FDIR).
Support Satellite Reference Database development and validation
Cross‑Functional Coordination, Stakeholder & Program Interaction
Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
Work with FSW teams to define RTOS, APIs, task scheduling, real‑time operating system configuration, services usage.
Define uplink command formatting, downlink telemetry packet structures, and ground‑segment data‑handling interfaces (mission‑control servers, data‑archiving pipelines).
Coordinate with the TT&C/PDT engineering and Ground Segment ICDs to ensure end‑to‑end data integrity.
Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
• Develop verification plans, test matrices, and validation procedures for unit, subsystem, and spacecraft level C&DH tests.
• Execute functional tests, bus‑protocol compliance, SIL and HIL campaigns.
• Manage anomaly investigations, root‑cause analysis, and corrective‑action implementation.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to our client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
Author and maintain C&DH standards (bus protocols, data‑format conventions, redundancy policies).
Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
Support launch‑pre‑launch and early‑orbit checkout, validate satellite functions, HK and nominal operation
Support and analyse on‑orbit telemetry, update filter parameters as needed.
• Support SOOH development and associated operator trainings
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or related field with 8+ years of C&DH engineering experience on LEO/MEO/GEO platforms.
Deep knowledge of spacecraft data‑bus standards: SpaceWire, MIL‑1553, CAN‑A, Ethernet, CCSDS packet telemetry/command and PUS services.
Knowledge in processor, FPGA, firmware and embedded
Strong understanding of aerospace system engineering fundamentals, space environment and orbit mechanics.
Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
Demonstrated capability to efficiently work with little supervision.
Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Europe
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £80,000 – £115,000
📍 Ireland: €60,000 – €86,250
📍 Western/Northern Europe: €54,800 – €105,225
📍 Southern Europe: €40,800 – €92,738
📍 Central & Eastern Europe: €41,250 – €77,699
📍 South-Eastern Europe / Balkans: €36,195 – €62,159
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Location: Aberdeen Proving Ground, Maryland
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Data Collector VI (Leader) to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission. Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.
The Data Collector VI (Leader) will serve as the working leader for data collection personnel, managing daily resource scheduling, workforce training, technical oversight, and data quality. The role provides hands-on guidance to data collection personnel and supports planning and execution of test activities both in Aberdeen and at remote test locations.
Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.
Responsibilities
Prepare and manage the daily schedule of data collection resources.
Train personnel on data collection procedures and policies for work performed in Aberdeen and at other test locations.
Provide guidance and oversight in the development of structured data collection training for new personnel.
Provide leadership, technical advice, and assistance to lower-level data collection personnel.
Monitor work in progress and instruct personnel on specific tasks, job techniques, written instructions, reference materials, and procedures.
Identify problems in data collection techniques and recommend solutions.
Ensure test data meet project requirements and government standards for quality assurance, completeness, accuracy, and timeliness.
Perform weekly 100% quality assurance reviews of data from assigned projects, with projects reviewed on a rotational basis.
Return unacceptable work and counsel personnel regarding deficiencies.
Serve as a liaison between data collection personnel and Data Quality/government personnel when technical or personnel issues arise.
Provide input to the Program Manager regarding employee performance.
Use and provide assistance with applicable hardware and software, including ODIN, Microsoft Office, web-enabled data management systems, and, as required, Cognos reporting tools.
Provide advice and assistance during test project planning meetings regarding data collection support requirements.
Perform job functions at sites other than Aberdeen as required.
Qualifications
Must have a Bachelor’s Degree in a scientific, engineering, or technology discipline and three (3) years’ experience in performing RAM/IPS or similar type of data collection of military/nonmilitary equipment and associated maintenance concepts; or an Associate’s Degree in a technical area and five (5) years’ experience in performing data collection of military/non- military equipment and associated maintenance concepts; or seven (7) years’ experience in performing RAM/IPS or similar type of data collection of military/nonmilitary equipment and associated maintenance concepts.
Must have three (3) years of leadership experience in the same or similar discipline
Must possess an active Secret security clearance.
Must possess a high school diploma.
Must be proficient in speaking, reading, writing, and understanding English.
Must be able to communicate clearly and concisely, both orally and in writing.
Must be proficient in the use of computers and Microsoft Office software.
Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE).
Must be available to support work outside normal duty hours when required by mission needs.
Must be willing and able to travel within CONUS and OCONUS as required.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$65,000
—
$136,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant, Financial will act as the principal liaison with the customer to implement best practices to drive optimized business outcomes for the customer within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will be diligent, customer focused, agile, transparent and a strong communicator. This individual will build relationships with our customers to become the trusted advisor and counsel them on our solutions and recommended business practices. The successful candidate will lead an in-depth analysis of the customers’ desired business process, operations and practices and provides recommendation for solution configuration and enhanced business practices. The applicant should expect up to 30% on site travel to customer sites and regional meetings.
The Software Implementation Consultant will report to the Sr Manager, Professional Services
Key Responsibilities:
Principal implementation liaison on the project team translating and documenting customer expectations, business processes and goals to ensure implementation success
Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value
Translate technical requirements and execute system configuration setup (more complex than entry)
Establish and maintain strong successful customer relationships by utilizing excellent communication and collaboration skills
Act as a trusted advisor to the customer, build strong partnerships to develop implementation approaches that consider the impact to a customer’s business and daily workflows
Partner with internal stakeholders, including project managers and training specialists, to create and execute implementation plans that are on-time and with the highest quality to support customer satisfaction
In collaboration with the project team, proactively anticipate, identify, and communicate issues, risks, escalations, timelines and delays to ensure an exceptional customer experience and successful implementation
Lead, influence, advise and support customer change management strategies, including the plans for user readiness and acceptance.
Develop and maintain expertise and knowledge in multiple product offerings, including the knowledge of the end-to-end solution and product value outcomes
When needed, travel to customer on-site locations to lead and direct meetings and presentations
Your Key Strengths:
Post-secondary education in accounting or technology preferred
Foundational understanding of artificial intelligence (AI) and enthusiasm for exploring and experimenting with AI
Passion for delivering an exceptional customer experience
Healthcare industry experience preferred
Excellent communication, organizational and collaboration skills
Consulting experience in software implementation, workflow analysis, recommendation development and measuring business outcomes
Multi-resource project team experience balancing milestones and objectives efficiently and on time
Proven ability to take accountability for a project, demonstrating initiative, and delivering on commitments to ensure customer objectives are met
The ability to quickly learn new concepts and technologies and convert them into customer solution value
Self-starter, able to work independently, prioritize to deliver on time and adapt priorities and a flexible approach to sharing client insights
Ability to thrive in a high paced, complex team environment
Must be results oriented, and demonstrate a can-do attitude with adaptability, problem-solving and critical thinking skills
#Remote
#MG-Li
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $75,000- $90,000 with fulltime benefits!
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
УдалённоRemote, United States
УдалённоRemote-Friendly, United States
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