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Location: Riyadh, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Paris, France; Berlin, Germany Müller’s Solutions is a leading technology and consulting company delivering innovative IT solutions and professional services across the EMEA region. We work with organizations to support digital transformation, IT modernization, and high-quality technology service delivery. Job Summary Müller’s Solutions is looking for an experienced Service Delivery Manager with mandatory experience in the Airline/Aviation industry to work in Saudi Arabia The successful candidate will be responsible for managing end-to-end service delivery, maintaining strong client relationships, ensuring SLA and KPI compliance, and coordinating technical and operational teams to deliver high-quality IT services. Key Responsibilities Manage end-to-end IT service delivery for airline/aviation clients. Act as the primary point of contact for clients and key stakeholders. Ensure services are delivered according to agreed SLAs, KPIs, and quality standards . Monitor service performance and identify opportunities for continuous improvement. Coordinate with technical, operational, and support teams to resolve service issues. Manage incidents, problems, escalations, and service requests. Prepare and present service performance reports to clients and management. Conduct regular service reviews and stakeholder meetings. Identify risks and implement corrective and preventive actions. Ensure effective communication between business stakeholders and technical teams. Support ITIL-based service management processes and best practices. Manage escalations and ensure timely resolution of critical issues. Requirements Mandatory: Proven experience working within the Airline/Aviation industry. Proven experience as a Service Delivery Manager or in a similar IT service management role. Strong knowledge of IT Service Management / ITIL principles. Experience managing SLAs, KPIs, service performance, and escalations . Strong stakeholder and client management skills. Experience coordinating cross-functional technical and operational teams. Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Ability to manage multiple priorities in a fast-paced environment. Excellent English communication skills. Preferred ITIL certification. Experience with airline IT systems, aviation technology, or airport environments. Experience managing large-scale IT services or enterprise clients. Experience working with international or EMEA-based clients. Important Airline/Aviation industry experience is a MUST for this position. Candidates without relevant Airline/Aviation experience will not be considered.

Location: San Francisco; New York City Workplace: Hybrid Perplexity is seeking a Director of Events to own our external events worldwide: the ones we host, the stages we speak on, and the ones we sponsor. You will set the strategy, run production, manage the budget, and build the team. If you have produced a flagship and a dinner in the same week, know what a good sponsorship deal looks like, and want to build an events function from the ground up, this role is for you. Responsibilities - Own events. Hosted, speaking, sponsored. Strategy, budget, production, results. - Set the calendar. Decide which events we run, which we speak at, and which we skip. - Produce hosted events. Launches, dinners, summits, roadshows. Concept, programming, venue, vendors, run of show. - Run the speaking program. Pick the stages. Prepare the speakers. - Manage sponsorships. Negotiate terms, design our footprint, and account for the spend. - Run field events with Sales. Get the right customers in the room. Make sure someone follows up. - Be Perplexity. Our events should look and feel like our product. Work with Brand and Creative on every one. - Lead the team. Equal parts IC and manager. - Build the system. Playbooks, event tiers, intake, vendors, agencies, budgets. - Measure. Attendance, coverage, pipeline, signups. Know which events worked and stop doing the ones that didn't. - Be on site. For the events that matter, you are in the room. Qualifications - 12+ years producing events, including large hosted events, sponsorships, and field programs, ideally in-house at a technology company. - Has built or led an events team. - Has owned large budgets, agency relationships, and vendor contracts. - Has negotiated sponsorships and knows a bad deal when they see one. - Has run an executive speaking program: selecting stages, preparing speakers, managing the day. - Knows production: run of show, staging, AV, registration, staffing, security, permits. - Drives measurement. Has built event attribution and tracked brand sentiment, and reports what each event returned. - Can partner with Sales, Product, Comms, Brand, Finance, Legal, and executives. - Power user of AI tools. Most of your work already runs through them, and you can show us how. - Based in San Francisco or New York. Willing to travel internationally.

Задачи: — Отвечать на запросы клиентов по электронной почте, чату и телефону своевременно и профессионально — Помогать с запросами на обслуживание, обновлениями расписания и общей поддержкой аккаунтов — Предоставлять четкую информацию о доступных услугах и вариантах — Вести точные записи с использованием внутренних систем и CRM-инструментов — Решать базовые проблемы клиентов и при необходимости эскалировать сложные вопросы — Следовать внутренним процессам для обеспечения качества и последовательности — Поддерживать инициативы команды и постоянное улучшение клиентского опыта Требования: — Предыдущий опыт в обслуживании клиентов, гостиничном бизнесе, колл-центре или административных ролях приветствуется — Сильные навыки письменного и устного общения — Умение работать самостоятельно в удаленной среде — Базовые компьютерные навыки и способность быстро осваивать новые системы — Надежное интернет-соединение и рабочее место без отвлекающих факторов — Внимание к деталям и организационные навыки — Позитивный настрой и ориентация на решение проблем Условия: — Гибкость удаленной работы — Конкурентная оплата с возможностями на основе производительности — Гибкий график работы — Постоянное обучение и профессиональное развитие — Поддерживающая и совместная команда — Возможности карьерного роста на основе результатов работы

Location: Kazakhstan FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrastructure worldwide. Our team currently consists of 170 professionals.  Over the past three years, we have grown fourfold and continue to actively expand our team. Since 2009, we have been developing our core product - a trading system for brokerage operations in the stock market. More than 700,000 users across 41 countries use our applications. We are expanding our IT Infrastructure team and are looking for a QA Engineer to join our amazing team. Key Responsibilities Develop and maintain test plans and test cases for APIs, mobile applications, and web applications; Test new features and perform regression testing of existing functionality; Use tools such as Charles and Postman to analyse and test API interactions; Collaborate with the development team to ensure product quality; Maintain and further develop test automation; Continuously learn and deepen your knowledge of brokerage services and financial markets. Requirements At least 2–3 years of experience as a QA Engineer; Experience testing APIs, mobile applications, and web applications; Knowledge of and hands-on experience with tools such as Charles and Postman; Strong communication skills and the ability to work effectively in a team; Strong knowledge of brokerage services and financial markets, or a willingness to learn in this area; Excellent written and verbal Russian is essential for this role; Nice to have Experience in test automation using tools such as Selenium, Appium, or similar; Experience working on fintech projects or projects related to brokerage services; Knowledge of SQL and experience working with databases. Benefits Fully remote work; Monday–Friday schedule, approximately 10:00/11:00 to 18:00/19:00 Moscow/Cyprus time ; A service agreement with a Cyprus or Kazakhstan based company; A fixed monthly salary in euros; Paid annual leave of 21 working days ; Paid sick leave; Public holidays: New Year holidays through January 4–6 , plus May 1–2 or May 8–9 ; One additional paid day off per month; The opportunity to attend conferences and take training courses at the company’s expense; Challenging and engaging tasks; Training on the company’s products and processes; A genuinely comfortable and professional working environment; Opportunities to grow and develop together with the company and its products.

Location: London, United Kingdom - Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team The Customer Experience team's mission is to be the reason customers keep coming back after they experience a defect with their orders. We do this by redefining customer support and creating experiences that solve customer problems while building trust. We believe that by creating interactions that are effective, empathetic, and highly personalized, our merchants, couriers, and consumers will continue to choose us as we empower local economies around the world. As DoorDash, Wolt, and Deliveroo come together on a unified global platform, we're transforming how customer experiences are delivered around the world. By combining advances in AI with deep operational expertise, we're building products that enable exceptional experiences at global scale while preserving the unique needs of local markets. About the Role We're looking for an experienced product leader to lead one of the most strategic product areas within Customer Experience. This is a truly global role with responsibility across DoorDash, Wolt, and Deliveroo. You'll lead a team of Product Managers responsible for building the products that power our global Customer Experience organization, enabling millions of interactions across dozens of countries every year. As AI rapidly changes how customer experiences are delivered, you'll define how intelligent automation, rich context, and human expertise come together to create faster, more personalized, and more effective outcomes. Your team will build the products that capture the right information, surface the right insights, and continuously improve through intelligent feedback loops. A core part of this role is understanding the unique needs of local markets and translating them into globally scalable products. You'll work closely with regional teams to uncover operational, cultural, and language nuances, then build shared capabilities that deliver a consistent global experience while remaining flexible enough to meet local needs. Working closely with Engineering, Applied AI, Design, Data Science, and Operations, you'll define the long-term strategy for this product area and help shape the future of Customer Experience across DoorDash, Wolt, and Deliveroo. What You’ll Be Doing Define the long-term vision and strategy for a critical product area within Customer Experience across DoorDash, Wolt, and Deliveroo. Lead, coach, and develop a team of Product Managers, fostering a high-performing product organization. Shape how AI and human expertise come together to deliver faster, smarter, and more effective customer experiences. Build products that leverage rich customer and operational context to enable better decisions and more personalized experiences. Create intelligent feedback loops that continuously improve product quality, operational efficiency, and customer outcomes. Partner with regional teams around the world to understand local market needs and translate them into globally scalable solutions. Work closely with Engineering, Applied AI, Design, Data Science, and Operations to bring innovative products to life. Communicate product vision, strategy, and business impact to senior leadership. Requirements You have 7+ years of Product Management experience building impactful products. You have 2-3+ years of experience managing and developing Product Managers. You have experience building products that leverage AI or machine learning to solve meaningful user problems. You have a strong track record of defining product vision, strategy, and roadmaps that deliver measurable business impact. You have experience leading highly cross-functional initiatives across Engineering, Design, Data Science, and Operations. You are equally comfortable thinking strategically and diving deep into execution. You are an exceptional communicator with experience influencing senior leaders and driving alignment across organizations. You have empathy for the users you build for and a passion for creating products that improve customer experiences at global scale. Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote, USA Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience. Key Responsibilities: Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges. Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources. Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation Integrates best practices in a discipline with others and/or applies advanced technical skills Required Skills & Qualifications: 7 years hands-on experience within  marketing research defining and implementing CX measurement protocols Demonstrated ability to influence business objectives to improve the customer experience Developed analytic skills with ability to use data to influence others Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges Expertise with Excel, PowerPoint, and Power BI Bachelors degree in business, mathematics, or the sciences Preferred Experience: Understanding of the healthcare industry Previous experience working successfully in a SaaS organization #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $104,000 - $130,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Corp - E Professional - 4

Location: Remote or Mississauga Workplace: remote At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience. Key Responsibilities: Influences others to adopt a different POV. Anticipates potential objections and influences others to mitigate concerns or challenges. Actions and advice typically impact the quality and effectiveness of the team or a group of internal or external customers in the short-term Oversee adhoc quantitative and qualitative research projects using a variety of research techniques, providing day-to-day direction and coaching to internal and external resources. Solves complex issues or problems where analysis of situations or data requires an in-depth evaluation Integrates best practices in a discipline with others and/or applies advanced technical skills Required Skills & Qualifications: 7 years hands-on experience within  marketing research defining and implementing CX measurement protocols Demonstrated ability to influence business objectives to improve the customer experience Developed analytic skills with ability to use data to influence others Ability to apply insights to long-term strategic business issues as well as day-to-day business challenges Expertise with Excel, PowerPoint, and Power BI Bachelors degree in business, mathematics, or the sciences Preferred Experience: Understanding of the healthcare industry Previous experience working successfully in a SaaS organization #LI-TW1 #LI-Remote PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $91,000 - $114,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Corp - E Professional - 4

Задачи: — Реализация и поддержка систем CI/CD и решений для повышения продуктивности разработчиков. — Выполнение регулярной работы и срочного устранения неполадок в системе CI/CD Dremio. — Выявление областей для улучшения и внедрение изменений для повышения эффективности и надежности систем. — Решение проблем для инженеров Dremio, включая использование и создание плейбуков, документирование обходных решений и автоматизацию ручных процессов. — Работа с инфраструктурой во всех основных облаках (AWS, GCP, Azure). — Управление доступом к ключевой инфраструктуре. — Создание и поддержка CI/CD пайплайнов и связанных систем для повышения организационной эффективности. — Автоматизация локальных рабочих процессов разработки. — Анализ узких мест в производительности, выявление причин проблем, оформление дефектов, взаимодействие с разработчиками и документирование решений. — Поддержание стабильности веток разработки. — Автоматизация процессов релиза программного обеспечения. — Отчетность о состоянии, надежности и устойчивости систем CI/CD. — Активное участие в код-ревью. Требования: — Степень бакалавра или магистра в области компьютерных наук или смежной технической области. — Опыт работы не менее 1 года с распределенными системами большого масштаба. — Умение работать в быстро меняющейся среде стартапа. — Знание и опыт работы с хотя бы одной облачной платформой (AWS, Azure, GCP). — Базовое понимание облачных сетей и архитектуры. — Владение одним из языков программирования: Java, C++, Python, Go. — Знание Maven или аналогичных систем сборки. — Практический опыт автоматизации пайплайнов с использованием CI/CD инструментов, таких как Jenkins. — Опыт работы с Infrastructure as Code. — Опыт работы с Terraform, BASH, Docker, Jenkins и Kubernetes. — Умение писать технические отчеты, эффективно суммируя ключевые данные. — Страсть к обучению и внедрению решений с использованием новейших технологий. — Сильная ориентация на сотрудничество и командную работу. Будет плюсом: — Знание data lakes и data warehousing. — Владение SQL. Условия: — Удаленная работа. — Полная занятость.

Location: Madrid, Spain Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We are looking for a Customer Experience Team Lead to support our Team in Madrid! You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital. What is AlephPay? AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption. You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place. And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow. What You’ll Do Customer Success, Retention & Growth Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions Partner closely with Sales on account development, retention and growth Customer Service & Escalation Leadership Lead the L1 Customer Service function, staying hands-on during launch and scale-up Oversee onboarding, product education and day-to-day customer support Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth What You Need For This Role Customer Success, Customer Service or Account Management experience within payments, fintech or financial services Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce Experience with issuers, processors or other financial partners Commercial mindset with experience driving adoption, retention, account growth or cross-sell Experience with customer health frameworks, churn prevention and QBRs is highly desirable Fluent English ; Baltic language, Slovak, German or Slovenian is a strong plus What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Remote Roles - EMEA; Sliema, Malta Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a Senior or Lead Product Manager to lead the strategy, development, and continuous improvement of our professional trading tools and end-to-end trading experience. This role is focused on products for active and professional traders. The scope includes advanced market analysis, trading workflows, order execution, position and risk management, workspace customisation, and selected automation capabilities. You will develop a deep understanding of how professional traders use leading platforms such as TradingView, 3Commas, Bookmap, ATAS, and Quantower, and translate those insights into a differentiated, reliable, and intuitive trading experience. Experience in the crypto industry is a strong plus. We welcome candidates who have built professional trading products for equities, futures, options, FX, commodities, or other electronic markets. Experience with crypto markets and products is a strong advantage. What You’ll Be Doing Own the product vision, strategy, roadmap, and delivery of professional trading tools and the broader trading experience. Build a deep understanding of active and professional traders, including their daily workflows, trading behaviours, pain points, and expectations. Lead the development and improvement of market analysis, charting, order execution, position management, account monitoring, and workspace customisation. Identify opportunities to introduce advanced trading and automation capabilities that improve efficiency while keeping users in control of their trading decisions. Improve the quality of the end-to-end trading journey, from discovering an opportunity and placing an order through execution, position monitoring, and post-trade review. Ensure the product meets professional standards for performance, stability, accuracy, usability, and transparency, particularly during periods of high market volatility. Conduct structured user research and competitor analysis across professional trading terminals, charting platforms, and trading automation products. Define product success metrics and use customer feedback, behavioural data, and trading data to evaluate performance and guide priorities. Work closely with engineering, design, data, quantitative research, risk, compliance, operations, customer support, and commercial teams. Translate complex trader needs and market concepts into clear product requirements and intuitive user experiences. Manage technical and commercial trade-offs, dependencies, and delivery risks across multiple teams and product areas. Communicate product strategy, priorities, and outcomes clearly to senior stakeholders and distributed teams. Support and mentor other product managers and contribute to the broader trading product strategy What We Look For In You 5-7+ years of product management experience, with a strong track record of delivering complex user-facing products. Meaningful experience building professional trading tools, trading terminals, charting or market-data products, execution products, or trading automation solutions. Relevant experience may come from equities, futures, options, FX, commodities, multi-asset platforms, or crypto. Direct experience at a crypto company is not required. Strong understanding of electronic trading workflows, including market data, order placement and execution, position management, margin, P&L, and risk controls. Familiarity with leading professional trading products such as TradingView, 3Commas, Bookmap, ATAS, Quantower, or comparable platforms. A strong understanding of the needs of active traders and the ability to simplify sophisticated trading workflows without removing essential control or flexibility. Experience owning the full product lifecycle, including research, strategy, prioritisation, requirements, delivery, launch, measurement, and iteration. Strong product judgement and the ability to balance customer value, usability, technical complexity, business impact, operational risk, and regulatory requirements. Demonstrated ability to use qualitative research and quantitative data to make product decisions. Experience working closely with engineering and design teams on real-time, data-intensive, or high-performance products. Strong cross-functional leadership and the ability to influence teams and senior stakeholders without relying on formal authority. Ability to operate independently, manage ambiguity, and deliver results in a fast-moving, remote-friendly environment. Excellent written and spoken English. English is the working language for meetings, documentation, and daily collaboration. Nice to Haves Experience with crypto spot, perpetual futures, options, CEX, DEX, or on-chain trading products. Hands-on familiarity with professional trading platforms or experience as an active trader. Experience with advanced trading features, algorithmic execution, trading automation, or exchange connectivity. Experience building products across web, desktop, and mobile trading environments. Knowledge of exchange APIs, real-time market-data infrastructure, or broker and exchange integrations. A technical, quantitative, engineering, economics, finance, or mathematics background. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. About the Team In a world where every interaction matters, the Global Creative Team crafts brand experiences that resonate across audiences and channels, fueling a lifetime of play. We turn every touchpoint, physical or digital, into a chance to spark wonder, build desire and drive business outcomes for our portfolio of iconic brands. We operate as one global creative team, united by a shared vision, diverse perspectives and a belief that the best ideas can’t be confined by org charts or geographic borders. Our multi-disciplinary creative teams are driven by unbridled curiosity, bravery and an innate drive to figure it out. Job Overview We are seeking a Sr. Creative Director, Brand Experience to lead the creative vision, development and stewardship of Hasbro’s iconic portfolio of toy and game brands across Action, Fashion, Preschool, Nerf, Play-Doh and Board Games. This leader will shape how our brands show up in the world; building distinctive creative platforms and identities that connect with consumers, stand out in culture and drive commercial impact. Leading our front-end Brand Experience organization, you will set the creative vision for the portfolio and build the teams, standards and tools needed to bring that vision to life globally. You’ll partner closely with Brand Marketing, Product Design & Development, Commercial, Licensing and our Global Creative Studio to connect brand strategy to execution across every consumer touchpoint. The mandate is simple: build brands that cut through the noise and move with culture. Location and Work Arrangement Hybrid: This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do • Set the creative vision for our toys and board games portfolio. Translating business, brand and commercial strategies into distinctive creative platforms that can scale globally. • Own brand creative strategy across Action, Fashion, Preschool, Nerf, Play-Doh and Board Games, ensuring each brand has a differentiated and culturally relevant expression. • Lead the front-end of brand development, including brand creative strategy, creative direction, visual and verbal identity, brand guidelines and creative toolkits. • Build brands, not just campaigns. Establish enduring creative systems that strengthen brand equity while creating the flexibility to stay relevant across audiences and channels. • Champion consumer and cultural insight as a creative catalyst. Ensure our creative work starts with a deep understanding of the audiences we serve. • Partner with cross-functional partners to ensure brand vision translates with excellence across packaging, retail, digital, social, licensing and entertainment. • Raise the creative bar. Establish clear standards for creative excellence and continually challenge our teams and partners to push beyond category conventions and the expected. • Lead, inspire and develop a high-performing brand creative team with a culture of ambition, curiosity, collaboration and accountability. • Influence at the highest levels of the organization, advocating for creative vision with senior leaders and bringing stakeholders along through clear, persuasive storytelling. • Shape the future of creative at Hasbro, embracing emerging technology, AI and new modes of storytelling to evolve how we build brands and connect with consumers. What You'll Bring • 15+ years of progressive creative leadership experience within world-class consumer brands, creative agencies or similarly complex brand environments. • Experience leading multi-brand portfolios and building distinctive brands that live across both commerce and culture. • A body of work that demonstrates strategic thinking and measurable brand impact, not just great execution. • Deep expertise in brand building, creative strategy, creative direction, visual and verbal identity and integrated brand systems. • Fluency across channels, with a strong understanding of how brand ideas translate across physical, digital, social, retail, experiential and emerging consumer experiences. • Proven experience building, leading and developing senior creative talent and multidisciplinary teams. • Exceptional ability to influence senior executives and cross-functional partners while protecting the integrity and ambition of the creative vision. • The ability to balance big creative ambition with commercial reality, knowing where to push, where to simplify and how to turn strategy into action. • A strong point of view on culture, consumers, technology and the changing creative landscape, including the opportunities presented by AI and new forms of creative expression. • Experience in toys, games, entertainment, CPG or brands that live at the intersection of retail, fandom and culture is a major plus. • A positive, low-ego leadership style with a bias toward action and a genuine desire to make both the work and the people around you better. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. About the Company – Hasbro Who We Are | Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbo’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $157,700 — $236,500 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Компания Subaru, известная своими автомобилями, предназначенными для активного образа жизни и сложных дорожных условий, ищет менеджера по продукту, отвечающего за Connected Customer Experience. В обязанности входит управление продуктами, связанными с подключенными сервисами для клиентов, обеспечение высокого качества пользовательского опыта и координация работы с различными командами. Кандидат должен обладать опытом в области управления продуктами, пониманием технологий, связанных с автомобильной индустрией и цифровыми сервисами, а также навыками коммуникации и стратегического планирования. Работа предполагает взаимодействие с международными командами и участие в развитии инновационных решений для улучшения взаимодействия клиентов с брендом Subaru.

Location: United States Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ROLE OVERVIEW As the Engineering Manager - Developer Productivity, you will lead a high-impact team focused on improving developer workflows, reducing friction, and enhancing the overall engineering experience. You’ll collaborate across teams to identify bottlenecks, implement scalable solutions, and foster a culture of continuous improvement. Your work will directly influence the speed, quality, and happiness of our engineering organization. RESPONSIBILITIES: 1. Infrastructure & Tooling - Oversee the development and maintenance of CI/CD pipelines, build systems, and internal tools, including AI-powered internal tooling and agents. - Ensure our developer infrastructure is scalable, reliable, and secure. - Evaluate and implement new AI-native technologies, considering token economics, compute costs, and AI spend alongside productivity gains. 2. Team Leadership & AI People Development - Build, mentor, and lead a team of engineers focused on developer productivity. - Foster a culture of collaboration, innovation, and accountability. - Set clear goals and provide regular feedback to drive team performance in partnership with your Director. - Assess each report's AI fluency level (Assisted, Augmented, Native) and set individual growth targets. - Include AI fluency as a coaching topic in 1:1s; pair less AI-fluent engineers with AI-native peers for knowledge transfer. - Create space for AI experimentation: dedicated time, safe-to-fail projects, and learning sprints. - Recognize and reward AI-driven improvements in performance conversations. 3. Collaboration & Communication - Work closely with engineering, product, and design teams to align priorities. - Advocate for developer needs and ensure alignment with company goals. - Communicate capabilities and limitations to non-technical stakeholders. - Write specs, rules files, and documentation that make AI more effective for the whole team. 4. Metrics & Continuous Improvement - Define and track key metrics to measure developer productivity, satisfaction, and AI-driven productivity gains. - Use data-driven insights to prioritize initiatives and demonstrate impact. - Track team-level AI adoption metrics and report on AI-augmented workflow effectiveness. - Continuously iterate on processes to improve engineering velocity and quality. 5. AI-Native Developer Experience - Identify and eliminate pain points in the development lifecycle, with a focus on AI-augmented workflows. - Drive adoption of AI coding tools (Cursor, Brain, copilots) as the default across engineering teams. - Ensure every team member has access to and is actively using AI tools; track adoption and remove blockers (tooling, access, training). - Partner with engineering teams to design AI-augmented development workflows that multiply team velocity. - Coach engineers on the Builder model: planning, delegating to agents, reviewing with judgment, and shipping with velocity. 6. AI Governance & Risk - Ensure the team follows AI usage guidelines (data handling, code review, IP considerations). - Flag risks from AI-generated code (security, correctness, licensing) proactively. - Maintain visibility into what AI tools the team is using and how they're being used. - Run regular retros and feedback loops on AI-related outcomes. - Review AI-generated outputs alongside the team to build shared quality standards.   QUALIFICATIONS: - Experience: 7+ years in software engineering, with 3+ years in a leadership role managing engineering teams. - Technical Expertise: Strong understanding of developer tools, CI/CD pipelines, and modern software development practices. Hands-on experience with AI coding tools (Cursor, Claude Code, Codex, or similar) and an understanding of how to integrate them into engineering workflows. - AI Fluency: Demonstrated ability to operate at the AI Augmented level or above: you personally use AI tools daily and have coached others on effective AI-assisted development. Familiar with prompt engineering, context engineering, and token economics. - Builder Mindset: Comfortable with the 80/20 model (planning and review vs. direct execution). Experience orchestrating work across humans and AI agents, with strong judgment on when to delegate to AI vs. when human decision-making is critical. - Leadership Skills: Proven ability to build and lead high-performing teams. Experience assessing and developing AI fluency across a team. - Problem-Solving: Track record of identifying inefficiencies and implementing scalable solutions, including building or adopting AI-powered tooling and eval frameworks. - Governance Awareness: Understanding of AI & non-AI related risks (security, correctness, licensing, data handling) and experience establishing quality standards for outputs. - Collaboration: Exceptional communication and stakeholder management skills. Ability to translate AI capabilities and limitations to non-technical audiences. - Mindset: Passion for improving developer experiences and driving organizational impact through AI-native practices with a customer first mentality.   WHY JOIN US? - Impactful Work: Shape the future of developer productivity at a fast-growing, AI-native SaaS company. - AI-Native Culture: Work in an organization that treats AI as a core competency, not a nice-to-have, with industry-leading investment in AI tooling, agents, and engineering workflows. - Builder Operating Model: Join a team that's redefining how software gets built: orchestrating AI agents, shipping with compound engineering, and measuring what matters. - Growth Opportunities: Advance your career on a clear AI-native career pathway with structured fluency levels and development support. - Flexible Environment: Enjoy the freedom of remote work with a global team. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Задачи: — Разработка и поддержка full-stack приложений с использованием Laravel, React и Next.js. — Интеграция AI-решений с использованием LLM и FastAPI. — Настройка и поддержка DevOps процессов, включая CI/CD, Docker и автоматизацию релизов. — Управление пользовательским контентом и файлами через S3 хранилище MinIO с использованием Laravel Spatie Media Library. — Организация безопасного хранения и выгрузки данных из Postgres, Surreal и S3 с шифрованием. — Реализация полнотекстового поиска с защитой данных. Требования: — Опыт работы 7 лет в full-stack разработке, DevOps и AI-интеграциях. — Уверенное владение Laravel, React, Next.js, FastAPI. — Опыт работы с базами данных PostgreSQL и Surreal. — Навыки настройки CI/CD, Docker, работы с S3 и MinIO. — Знание методов шифрования данных и безопасности. Условия: — Возможность работы full-time, part-time или по B2B. — Удалённый формат работы. — Зарплата от $2500 в месяц на руки (примерно $15 в час), обсуждаемо. Дополнительно: — Резюме доступно по ссылке: https://docs.google.com/document/d/1681p8QLtPeoIzDwnPKgVVHfL51F2Y1CsS_l73OQchBE/ — Контакт для связи: Telegram @ekangash — Примеры проектов и портфолио доступны на https://unstock.net и GitHub/GitLab.

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our Manchester team. In this role, you’ll be the vital link for our Belgium partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) team. We work cross-functionally with Sales and Account Managers to ensure our newest partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Success: Act as the primary relationship lead for newly signed Belgium restaurants, ensuring they hit key operational metrics and KPIs during their critical first 60 days. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the engagement and trust necessary for a long-term partnership. Operational Excellence: Adhere to daily targets and quality standards, maintaining meticulous administrative records in our systems to ensure compliance and task completion. What You’ll Need to Thrive Essential Linguistic Proficiency: Native or fluent in both Dutch/Flemish and English (written and spoken). Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. Technical Literacy: Proficient in Microsoft Office software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Nice to Have Previous experience in account management, sales, or high-level customer service. Experience working in a fast-paced startup or technology environment. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 8th June 2026 Working Pattern: Hybrid working offered after successful completion of probation. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Manchester, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience Advisor to join our centralised hub. In this role, you’ll be the face of Deliveroo for our newest French-speaking partners, ensuring every small and medium business (SMB) has a seamless and successful launch on our platform. Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). What You’ll Be Doing You’ll be joining the Restaurant Onboarding team. We are centralising all restaurant launch activity to create a European hub that ensures a consistent, high-quality experience for every partner joining the Deliveroo family. Here’s what your day-to-day might look like: Drive Partner Onboarding: Act as the primary point of contact for new restaurants, guiding them through the setup process and ensuring they are ready to take their first orders. Deliver Exceptional Service: Provide high-level support by answering partner queries and navigating requests with speed and accuracy to meet tight turnaround times. Collaborate Across Teams: Work closely with Sales and Account Management teams to ensure a smooth transition for partners from the point of sale to their first live delivery. Execute Daily Call Plans: Maintain a high volume of outbound activity and organised call plans to hit challenging KPIs while maintaining a positive partner experience. Maintain System Integrity: Ensure all internal systems are kept up to date with accurate partner information and progress tracking. What You’ll Need to Thrive Essential Linguistic Proficiency: Native or fluent in both French and English (written and spoken). Communication Skills: A strong phone presence and the confidence to make regular outbound calls to restaurant partners. Operational Agility: Proven ability to work to tight deadlines and manage multiple tasks in a fast-paced environment. Technical Literacy: Comfortable using IT systems and CRM tools to manage data and partner information. Collaborative Spirit: A proactive team player who contributes to a positive work culture and is committed to professional growth. Nice to Have Previous experience in a customer service, sales, or onboarding role. Experience working within a target-driven environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: November 2026. Working Pattern: Hybrid 3 days a week in office (following successful completion of probation). We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .