Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Atlanta, GA; Austin, TX; Denver, CO; Seattle, WA; Washington D.C.
About the Role
This role focuses on sourcing and onboarding suppliers globally for Data Center services such as data center field services, IT asset disposal services, network provisioning services, logistics support, rack integration support, and service delivery of infrastructure. You will create sourcing plans for each category and quickly deliver these through supplier capability reviews, pre-qualification and onboarding, and master contract negotiations. It is critical that you identify ways to forge partnerships with new suppliers, evaluate suppliers' performance against clearly defined metrics that you will develop or improve together with internal stakeholders, and balance priorities of both Cloudflare and your suppliers to achieve mutually beneficial outcomes. You will continually monitor the effectiveness of these new partnerships and take appropriate actions to ensure ongoing competitive sustainability of our supplier markets for upcoming projects.
Key Job Responsibilities
Strategic Sourcing & Category Management
Develop and execute global sourcing strategies for data center services categories including data center field services, IT asset disposal, network provisioning, logistics, rack integration, and infrastructure service delivery
Build and maintain robust supplier portfolios across multiple geographies to support Cloudflare's expanding data center footprint
Conduct comprehensive market research and supplier landscape analysis to identify emerging vendors and benchmark existing supplier performance
Supplier Lifecycle Management
Lead end-to-end supplier onboarding process from identification through contract execution
Perform supplier capability reviews, pre-qualification assessments, and due diligence to ensure vendors meet Cloudflare's technical, operational, and compliance standards
Negotiate master service agreements, statements of work, and pricing frameworks that deliver competitive total cost of ownership while maintaining service quality
Performance Management & Governance
Design, implement, and continuously improve supplier performance scorecards and KPIs in collaboration with internal stakeholders
Establish regular business review cadences with strategic suppliers to monitor performance, address gaps, and drive continuous improvement
Manage supplier risk assessments and develop mitigation strategies for business continuity
Stakeholder Collaboration
Partner with Data Center Operations, Infrastructure Engineering, Logistics, and Procurement teams to understand requirements and translate them into sourcing strategies
Serve as the primary point of contact for data center services procurement, ensuring clear communication between internal teams and external suppliers
Drive cross-functional alignment on supplier selection, performance issues, and contract negotiations
Continuous Improvement
Monitor supplier market dynamics, pricing trends, and industry best practices to maintain competitive sourcing strategies
Identify process improvement opportunities to increase sourcing efficiency, reduce cycle times, and enhance supplier experience
Develop and maintain category playbooks, sourcing templates, and negotiation strategies
Examples of desirable skills, knowledge, and experience
Bachelor's degree in Business Administration, Supply Chain Management, Engineering, or related field
5+ years of experience in strategic sourcing, procurement, or supplier management, preferably within technology, infrastructure, or related industries
Demonstrated experience negotiating commercial agreements and managing supplier relationships end-to-end
Solid understanding of procurement processes, including sourcing, contracting, and supplier onboarding
Proven ability to develop and track supplier performance metrics and service level agreements
Strong project management skills with the ability to manage multiple priorities and deliver results on time
Excellent analytical and problem-solving skills with attention to detail
Effective communication and interpersonal skills; able to collaborate across teams and influence without direct authority
Comfortable working in a fast-paced, global environment with distributed teams and suppliers
Proficiency in Google Workspace applications and familiarity with procurement or ERP systems
Bonus points
Master's degree in Business Administration, Supply Chain, or related field
Professional certification such as CPSM, CPM, CSCP, or equivalent
7+ years of experience in strategic sourcing with direct experience in data center services categories (data center field services, IT asset disposal, network provisioning, logistics, rack integration, or infrastructure service delivery)
Proven track record of developing category strategies and driving complex, multi-million-dollar sourcing initiatives from inception to completion
Deep familiarity with data center operations and the ability to evaluate technical supplier capabilities against operational requirements
Experience working in hyperscale, high-growth technology, or cloud infrastructure environments
Advanced skills in total cost of ownership (TCO) modeling, cost optimization, and financial analysis
Knowledge of international trade regulations, import/export requirements, and regional compliance standards across multiple geographies
Hands-on experience with e-procurement platforms, supplier management software, and procurement analytics tools
Experience managing supplier risk assessments, business continuity planning, or disaster recovery programs
Compensation
For Denver based hires: Estimated annual salary of 93,000 - 128,000 USD
For Seattle based hires: Estimated annual salary of 104,000 - 143,000 USD
For Washington D.C. based hires: Estimated annual salary of 104,000 - 143,000 USD
The final offer will be in alignment with the applicable law and collective bargaining agreements.
Applications will be accepted until November 25, 2026.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Senior Engineering Manager, Data & AI
Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform.
About the Role
Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided.
The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth.
The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on.
Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else.
Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos.
The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath.
We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works.
Industry Insight
Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade.
Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins.
Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves.
Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe.
About Alvys
Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product.
We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on.
More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company.
We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact.
Our Principles
AI makes building cheap. It does not make judgment cheap.
The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day.
Own the outcome
You own what you ship. "AI wrote it" is not an answer.
Judgment stays human. People decide what matters and whether the result is correct.
Verify independently
Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work.
Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion.
Design for control
AI-first means security-first. Customer data stays on approved infrastructure under managed identity.
Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out.
Build durable systems
Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it.
Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness.
Twice is a pattern. Automate repeated work and share it within 48 hours.
The Data & AI Portfolio
The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent.
Why This Role
Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does.
You build at the frontier, in production.
Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks.
You work with data no one else has.
More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone.
Your work changes how an industry operates.
With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one.
You own a portfolio, not a feature.
Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows.
You shape the team from the start.
The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys.
You stay close to the decisions.
You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B.
What You'll Be Responsible For
Leading and Growing the Team
Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands.
Hire senior and staff engineers, and keep the quality bar high as the team scales.
Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped.
Owning Technical Strategy
Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view.
Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests.
Building Agents That Learn
Own the agent development lifecycle from prototype to production to continuous improvement.
Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable.
Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost.
Data and the Context Graph
Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy.
Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth.
Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit.
Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected.
Safety, Isolation, and Reliability
Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse.
Enforce tenant isolation and least privilege across every agent, tool, and data path.
Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows.
Staying Hands-On
Spend about a third of your time building: prototype, write evals, read traces, and debug production.
Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well.
Cross-Functional Partnership
Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery.
Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features.
The AI Fluency We Expect
We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies.
Delegation:
You decide whether to use AI at all, which task to hand off, and how much autonomy it gets.
Description:
You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy.
Discernment:
You check output against evidence: diffs, acceptance checks, evals, and production monitoring.
Diligence:
You own the effects, including data access, permissions, memory isolation, budgets, and kill switches.
Systems:
You know how models, context, tools, harnesses, and memory work, and where each one fails.
How You Work With Agents
Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token.
Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema.
Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop.
Separate the agent that writes from the agent that checks, and give the checker fresh context.
Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test.
Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step.
Where You Take the Team
Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself.
Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop.
Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data.
Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving.
Minimum Qualifications
8+ years building software, including 3+ years managing engineers.
You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly.
Production LLM systems.
You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed.
Agentic engineering in your own work.
You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest.
Depth in agent systems.
You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail.
Evaluation discipline.
You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases.
Strong data engineering judgment.
You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do.
Distributed systems in production.
You've designed and operated production services with real reliability requirements.
Multi-tenant security.
You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary.
Language fluency.
You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus.
Startup-stage fit.
You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning.
Clear technical communication.
You can explain a tradeoff to an engineer, a customer, and an executive.
Preferred Qualifications
Knowledge graphs, context graphs, entity resolution, or GraphRAG in production.
Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets.
Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets.
Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal.
SRE experience, or a record of running systems other teams depend on.
Logistics or freight experience, or another vertical where data is deeply entangled with operations.
Founder or early-stage engineering leadership experience.
A history of hiring, growing, and retaining excellent engineers.
Built by people who've moved freight. Come build the intelligence layer with us.
Learn more at
alvys.com
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: San Francisco; New York City
Workplace: Hybrid
Perplexity's sales organization is growing fast, and our sellers need the right content, tools and AI workflows to win. As our first Sales Enablement Operations Manager, you'll be the strategic partner and builder behind how Perplexity's sales team finds, uses and learns from content.
This role is both strategic and hands-on. You'll work with the Sales Enablement Lead to define our content management strategy, including whether to build on Perplexity's own AI platform or buy a dedicated tool. Then you'll build it, run it and keep improving it. You'll also build AI skills, plugins and workflows that make reps and managers faster and more effective every day.
This is a foundational hire. We're looking for someone who can grow into a leadership role as the enablement function scales.
RESPONSIBILITIES
Help shape content and knowledge strategy
- Partner with the Sales Enablement Lead to define the long-term content management strategy for the sales team, from requirements to the build-vs-buy decision.
- Work alongside the Sales Enablement Lead on the evaluation: gather stakeholder needs, assess options (including Perplexity Computer and third-party platforms), model costs and tradeoffs, and shape a joint recommendation to sales leadership.
- Design the content architecture: taxonomy, ownership, governance, approval workflows and lifecycle (create, review, update, retire).
Help build and run the enablement stack
- Own the implementation and maintenance of the sales content hub, call library and training platform, leveraging Perplexity throughout.
- Help coordinate with Revenue Operations, Product Marketing, Product and Legal so content is accurate, approved and available where sellers work (Salesforce, Slack, call-recording tools).
- Own enablement reporting: content usage, training completion, certification status and how they relate to ramp and performance.
Build AI tools for the sales team
- Design, build and maintain AI skills, plugins and agent workflows for account executives, BDRs and sales managers, such as account research, call prep, deal reviews, coaching and pipeline hygiene.
- Turn repeated seller and manager tasks into reusable AI workflows, then drive adoption through training, documentation and feedback loops.
- Develop training materials for sellers and managers on using AI tools well, and keep a shared library of best practices.
Lead and scale
- Set the standards for how enablement content and AI tools get built, contributed and maintained across the GTM organization.
- Act as a trusted thought partner to enablement leadership on priorities, operating model and tooling.
- Help shape the enablement operations function as the team grows, with a path to leading it.
WHAT WE'RE LOOKING FOR
- 4–6 years in go-to-market roles, with at least 2 years owning sales enablement operations, revenue operations, GTM systems or sales content strategy.
- Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
- A track record of leading or heavily shaping a tooling decision, such as a platform evaluation, migration or in-house build.
- Real, hands-on AI fluency: you've built AI tools or workflows (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar) that other people use regularly, and you can show examples.
- Systems thinking: you understand how content, CRM, call-recording and communication tools connect, and you design for how sellers actually work.
- Strong judgment and the ability to make a clear recommendation and defend it with leadership.
- Experience driving cross-functional projects without formal authority.
- Clear written and verbal communication, and a bias toward shipping, measuring and iterating.
Nice to have
- Experience as the first enablement operations or GTM systems hire, building the function from scratch.
- Hands-on experience with enablement platforms such as Highspot, Seismic, Guru, Mindtickle or Showpad.
- Background as an AE, SE or BDR before moving into enablement or operations.
- Experience managing or mentoring contractors, interns or direct reports.
- Experience at a high-growth AI or SaaS company.
WHAT SUCCESS LOOKS LIKE
- First 90 days: You've assessed current content and tools, interviewed sellers and managers, made a build-vs-buy recommendation with the Sales Enablement Lead, and shipped the first AI skills the sales team uses every week.
- First 6 months: A governed content hub and call library are live and adopted, enablement reporting is in place, and a growing library of AI tools is measurably saving time for reps and managers.
- First year: Enablement operations is a scalable function with clear standards, and you're ready to lead it as the team grows.
Location: Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Training and serving frontier AI models requires compute infrastructure at a scale and density that pushes past what conventional data center designs were built to handle. Anthropic's Data Center Infrastructure team is responsible for delivering that physical infrastructure — partnering with build partners, equipment manufacturers, and utilities to stand up facilities that can reliably power some of the largest accelerator clusters in the industry.
As a Data Center Electrical Engineer – Design, you'll own the electrical architecture of our facilities from the utility service entrance through to the rack — substation interface, medium- and high-voltage distribution, on-site generation and storage integration, UPS, switchgear, busway, and rack power. You'll develop and maintain the basis of design, reference architectures, and technical specifications that our build partners and A/E firms design against, and you'll be the point of technical authority when their drawings and calculations come back for review. You'll run the engineering studies — short-circuit, protection coordination, arc flash, load flow, and power quality — and you'll keep the architecture ahead of rapidly increasing rack densities and the unique load characteristics of large-scale ML training.
A central part of this role is speed-to-capacity through prefabrication: you'll shape Anthropic's offsite-manufactured electrical strategy — modular skids, e-houses, and prefabricated power assemblies — and drive its standardization across sites. You'll work closely with colleagues across the infrastructure team, with our hardware and compute teams to translate accelerator requirements into electrical design criteria, and with supply chain to qualify and diversify regional equipment vendors. Expect roughly 10–25% travel for design reviews, partner and vendor meetings, factory witness testing, and site visits to support commissioning and startup.
Responsibilities
Electrical design & engineering
Lead the electrical design of critical data center infrastructure across the US portfolio, including the utility interface and substation, site medium- and high-voltage distribution, generators, UPS, switchgear, transformers, busway, and grounding
Develop and maintain Anthropic's electrical basis of design, reference architectures, and technical specifications for critical power distribution — covering switchgear, UPS systems, PDUs, busway, and rack power delivery — producing designs that meet our reliability and maintainability requirements while staying within budgetary targets
Perform and validate engineering studies — including short-circuit, protection coordination, arc flash, load flow, and power quality analysis — and use the findings to steer topology, redundancy, equipment-selection, and protection-setting decisions
Design and plan data center hall power distribution layouts for newly allocated spaces in coordination with the telecom, mechanical and cooling design
Prefabrication & modular delivery
Drive Anthropic's prefabricated and modular electrical strategy — developing modular skids, e-houses, and prefabricated power assemblies, and partnering with external engineering and manufacturing teams on a productization roadmap that accelerates deployment and reduces onsite labor
Design for offsite manufacture and onsite assembly: define the interfaces between prefabricated components and site-built work, and the electrical interfaces and switchover points for temporary-to-permanent power sequencing
Drive standardization of modular electrical designs across sites to compress deployment timelines while preserving flexibility for site-specific constraints and evolving hardware generations
Partner, vendor & utility coordination
Work with regional vendors and manufacturers to specify and qualify major electrical equipment, and partner with supply chain to build a diversified vendor base that mitigates lead-time and single-source risk
Work with utilities and interconnection/transmission operators (e.g., ISOs/RTOs) to define site utility service and interconnection requirements, and with local authorities having jurisdiction to ensure designs comply with the National Electrical Code (NFPA 70/NEC), NFPA, IEEE, UL/ANSI, and local requirements
Work with Anthropic's hardware and compute teams to translate accelerator power, density, and power-quality requirements into electrical design criteria, and keep the reference architecture aligned with upcoming hardware generations
Present findings and design positions to internal stakeholders, build partners, and operations teams through clear reports and presentations, and defend them under challenge
Design review & quality
Review and approve electrical design packages, calculations, submittals, and shop drawings from build partners and MEP consultants; track clarifications, deviations, and exceptions against the basis of design, and hold the line on capacity, reliability, maintainability, and safety requirements
Perform technical due diligence and design reviews on data center developer and partner projects — evaluating their electrical single-lines, equipment selections, studies, and specifications against Anthropic's reliability, maintainability, and capacity requirements
Define project electrical scope and serve as the design authority on RFIs and field changes that affect design intent during procurement and construction
Support factory acceptance testing, commissioning, and startup — reviewing test procedures and results against design intent, participating on site for key milestones, and closing as-built changes back into the reference design
Manage concurrent projects across multiple geographies
Continuously improve Anthropic's internal electrical design standards, tooling, and delivery practices, and act as a technical leader within the engineering group and across the internal and external teams that support our data centers
You may be a good fit if you
Have 10+ years of electrical engineering experience in mission-critical facilities, with substantial time spent on data center or other high-availability electrical distribution design — from concept through construction documents and into commissioning support
Have deep familiarity with US electrical codes and standards — including the National Electrical Code (NFPA 70/NEC), NFPA 70E, IEEE standards (e.g., 1584 for arc flash), and UL/ANSI equipment standards (e.g., UL 891, UL 1558) — and with utility interconnection processes
Have hands-on experience producing and reviewing electrical construction documents, single-line diagrams, and equipment specifications, and can interpret data center floor plans and technical layouts with confidence
Have strong knowledge of power distribution and cooling infrastructure in high-availability data center environments
Are fluent in power systems analysis and comfortable running or critically reviewing studies in tools such as SKM, ETAP, or EasyPower
Understand critical power topologies (2N, N+1, distributed redundant, block redundant) and can articulate the trade-offs between them for different reliability and cost targets
Have working knowledge of HV/MV substations, on-site generation, and energy storage integration, and how each shapes the overall electrical architecture
Have hands-on experience with prefabricated and modular data center electrical infrastructure — design for offsite manufacture, modular skids/e-houses, and the interfaces between prefabricated components and onsite assembly
Have worked directly with electrical equipment manufacturers, A/E consultants, and contractors, and can evaluate products and designs on technical merit, not just datasheet claims
Hold a bachelor's degree in Electrical Engineering or a closely related field, or have equivalent practical experience; Professional Engineer (PE) licensure is valued but not required
Communicate clearly with both technical peers and non-specialist stakeholders, and are comfortable defending a design position under scrutiny from partners and internal reviewers
Strong candidates may also have
Experience owning the electrical basis of design or reference architecture for a hyperscale or large colocation program, and driving its adoption across multiple sites or by external build partners
A track record building modular prefabricated products in the electrical or mechanical scope of a data center, and driving designs toward offsite manufacturing
Background in medium-/high-voltage distribution, on-site generation, or battery energy storage system (BESS) integration, and how those shape the building-side electrical design
Exposure to liquid-cooled infrastructure and its implications for electrical room layout and load distribution
Prior work at a hyperscaler, colocation provider, or MEP consultancy serving large data center clients
Direct project experience delivering data centers in multiple US markets (e.g., Virginia, Texas, Arizona, Ohio, Oregon)
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Ukraine; Serbia; Yerevan; Spain; Slovakia; Slovenia; Poland
Workplace: remote
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: North Macedonia; Montenegro; Moldova; Bulgaria; Czechia; Bosnia and Herzegovina; Croatia
Workplace: remote
Provectus is an
AWS Premier Partner
and an
Anthropic Strategic Partner
, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals —
Financial Services & Insurance
and
Healthcare & Life Sciences
— where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDX; our delivery arc is Sprint → Enable → Realize:
Forward Deployed Executive (FDX) owns the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs — revenue growth, cost reduction, risk reduction.
Forward Deployed Engineer (FDE) embeds with a client to change how that client operates. You own the method; nobody hands you a ticket. You map the client workflow as it actually happens, identify the business problem underneath it, build a working AI solution, present to the client in the language of outcomes, and transfer it. Provectus maintains industry Blueprints — working systems that have already shipped for a client in the same industry — so you begin from running code and tuning it to this client's specific book, regulators, and operating posture. You will be measured on whether the Business Unit's number moved, not on hours or scope delivered.
What You’ll Do:
Take the seat
Sit with the client and the Forward Deployed Executive at the start of an engagement. Learn the function from inside, not from a requirements doc, and redesign the function from first principles.
Reach working fluency in a new domain — insurance underwriting, healthcare revenue cycle, asset flow.
Build
Design and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Implement and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature. Define what working means, instrument it, and let the evals drive the design.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD, automated testing, monitoring, and maintainable after we leave. Hand the system over to the client.
Start from the blueprint, and feed the blueprint. What you learn in the field becomes the baseline the next engagement starts from.
Lead architecture reviews, produce technical design documents, and contribute to standards. Mentor engineers and share knowledge across the team.
Own the outcome.
Work in a pair with a FDX who carries the Business Unit’s KPIs. Your work is measured against the same number.
Own the technical direction of technical proposals and scoping. Drive adoption. Change management is part of the engineering job here.
Be credible with the customer’s engineers and their executives.
Shape what we commit to before we commit to it.
What You’ll Bring:
Mindset
Proactive and self-directed; identify problems before they're handed to you
Comfort with ambiguity and ownership. Engagements start underspecified by design. Closing that gap is the job
B2+ English, comfortable collaborating across distributed, multicultural teams
Client Engagement
You are willing to spend time understanding and doing someone else’s job on the client's side before you write a line of code
Credible with senior stakeholders — you can hold a redesign conversation with a BU head and a scoping conversation with a CTO, presenting outcomes to them
You can produce a scoped, phased delivery plan with clear deliverables, dependencies, and risks — and estimate what it will cost to build and to run
Technical depth
7+ years building and running production systems.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes
Designed and shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production
Strong engineering fundamentals — dropped into an unfamiliar codebase or language, you’re productive. Python and/or TypeScript proficiency; depth matters more than stack.
Experience in making and defending architectural trade-off decisions
Hands-on AWS production depth: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release
Model and agent monitoring, drift detection
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus
Nice to have:
Prior experience as a founder, CTO, or engineering leader who has chosen to return to individual contribution
Experience in one of the industries: financial services, insurance, healthcare
Consulting, professional services, or other embedded customer-facing delivery
A2A: you can explain agent-to-agent interoperability
AWS and Claude Code Certifications
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, TypeScript, or Rust)
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside Principal Architects and Forward Deployed Engineers
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engineering session is also possible
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
As an AI Security Engineer on Tenable's Information Security team, you will help shape and mature our approach to securing AI both within Tenable's products and across the enterprise. AI introduces a new class of risk at the intersection of application security, cloud risk, and data governance, and you will be on the front lines of defining how we assess, test, and address it.
You will apply hands-on AI engineering experience alongside product security and application security skills to design security controls for AI systems, lead assessments, and help engineering teams ship AI features securely. You will establish security standards for responsible AI use, influence decisions across the organization, and build tooling that raises our security posture.
This role is ideal for a practitioner who has spent time building or tinkering with AI systems, looking under the hood of model internals, and wants to channel that experience into a security specialty.
Your Opportunity:
Design, implement, and maintain end-to-end security controls across the AI/ML lifecycle.
Assist in the implementation of robust security guardrails, controls, and boundary mechanisms for Large Language Models (LLMs), Small Language Models (SLMs), and open-source models.
Continuously monitor the AI landscape for novel vulnerabilities and attack techniques, applying deep engineering experience to proactively defend enterprise AI deployments.
Assist in developing security reference architectures for AI deployment patterns, including MCP servers and agentic AI workflows and harnesses.
Deploy controls to ensure model integrity, governance, and proper access control across models and feature stores.
Build AI-driven tooling to strengthen cybersecurity posture across identity, incident management, vulnerability management, third-party risk, and emerging AI threat vectors.
Perform AI safety, security assessments, threat modeling for AI/ML systems, identifying risks such as data poisoning, model evasion, model extraction, adversarial inputs, and integrity attacks.
Collaborate with software engineers, and product teams to integrate security best practices into AI development, training, validation, and deployment processes.
Create security guidance, documentation, and training for internal engineering and development teams; develop metrics that drive desired security behaviors and outcomes.
Assist in researching emerging trends in AI security and contribute to innovative solutions that support Tenable's AI initiatives.
What You'll Need:
2 or more years of professional experience in information security or application security, with at least a demonstrated interest on securing AI/ML systems.
Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or a related field preferred.
Awareness of AI-specific security threats, including adversarial ML, data poisoning, prompt injection, model inversion, model evasion, and inference attacks.
Knowledge of data security principles, including encryption, masking, and tokenization.
Knowledge of SSDLC, DevSecOps, and security testing practices, including SAST, DAST, SCA, and threat modeling.
Knowledge of application security architecture best practices and patterns, including modern web applications, Docker, and microservices.
Ability to work cross-functionally across engineering, product, and business teams.
Strong written and verbal communication skills; able to clearly translate complex AI security risks for both technical and non-technical audiences.
Strong problem-solving skills, attention to detail, and ability to lead projects with end-to-end ownership.
Self-motivated and effective working independently and across distributed teams.
And Ideally:
Hands-on experience with AI red teaming, adversarial prompt testing, or LLM security assessments.
Basic coding experience in Python and/or Go.
Experience with frameworks & libraries such as PyTorch, Hugging Face Transformers, TensorFlow or similar.
Strong understanding of the ML/AI lifecycle and the security risks associated with each stage.
Experience with application security assessment tools (Burp Suite, ZAP, Tenable WAS, etc.)
Knowledge of cloud security platforms: AWS, Azure, or GCP including AI/ML-related services.
Security certifications: CISSP, CSSLP, SANS GIAC, CEH, or AI-focused security certifications are a plus, but not necessary.
#LI-Hybrid
#LI-MS1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$102,500
—
$136,500 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore, Sydney, or Tokyo
About the Role:
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will focus on providing support on our Developer Platform products: Workers, Workers AI, Pages, KV, Stream, R2, D1, DO etc.
Examples of desirable skills, knowledge and experience:
You are familiar with Developer Platform products
You have previous experience working as part of a team in a customer-facing role
You have experience solving HTTP, DNS and other networking-related problems
You have experience with a common web development language (for example, Javascript)
You understand how the Internet works
You have experience working in a support role where you thrived every time you resolved a ticket
You are comfortable communicating through various support channels and always put the customer first (Emails, Live Chats, Phone calls and virtual meetings)
You are a motivated self-starter and always looking to expand your existing skill set
Bonus Points
You are familiar with Cloudflare and have a site actively using our platform
You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
You are familiar with Nginx, Apache, IIS or any other web servers
You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
You have worked with PostgreSQL, MySQL, MS SQL or other database servers
You have experience with Cloudflare Workers and/or JavaScript
You have experience with Video encoding and streaming solutions
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas. You will be expected to work from our Austin office twice a week.
About the Department
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
About the role
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Technical Support Engineer for Zero Trust
to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
Responsibilities
Serve as a trusted technical advisor, providing advanced support for enterprise customers using Cloudflare’s Zero Trust platform, including products like Access, Gateway, Cloudflare Tunnels, Cloudflare WAN and the Cloudflare One client (formerly known as Cloudflare WARP client).
Troubleshoot and resolve complex technical issues related to identity, device security, and secure application access.
Communicating and working directly with the customers via phone, video conference (ie Zoom, Google Meet), chat and tickets in Salesforce
Work directly with customers to diagnose and remediate configuration and integration challenges with authentication protocols (e.g., SSO, SAML, OIDC) and network security settings.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Partner with Cloudflare’s Product, Engineering, and Security teams to escalate and resolve advanced customer issues.
Provide feedback based on customer interactions to drive product improvements and ensure alignment with user needs.
Assist customers in identifying and responding to security incidents, leveraging Cloudflare’s threat intelligence and security tools.
Desirable Skills, Knowledge, and Experience
Availability to work the weekend shift (Saturday & Sunday)
You have a minimum of 3 years experience working as a Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills, both written and verbal.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
You have experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc).
Hands-on experience with identity and access management (IdP, IAM, SCIM) systems, such as Okta, Microsoft Entra, Ping, etc. Strong knowledge of authentication protocols (SAML, OIDC)
Proficiency in networking fundamentals, including DNS, VPNs, firewalls, and traffic routing.
Experience supporting cloud platforms (AWS, Azure, GCP) and SaaS application integrations.
You have worked with PostgreSQL, MySQL, MS SQL or other database servers.
Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field (or equivalent experience). This may also include specialized bootcamps.
Relevant certifications such as Cloudflare Certified Zero Trust Specialist, CISSP, or CCSP.
Experience with building projects on Cloudflare or using Cloudflare Products.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $170,000 to $210,000 AUD base plus bonus and equity
Schedule:
Standard business week (Monday to Friday) with flexible coverage across
6:00 AM – 4:00 PM AWST
Weekend Flexibility:
Capability to provide occasional, ad-hoc support on weekends as required by business needs
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
We are seeking an exceptionally accomplished and visionary
Client Executive
to join our SLED (State, Local, and Education) Sales team, managing our most strategic accounts across
Texas
. This is a role for a true public sector sales master—a leader who will drive Cloudflare’s most complex platform adoptions across the State’s premier university systems, major research institutions, and largest municipal and county governments. The ideal candidate possesses unparalleled strategic influence, a profound understanding of localized public sector enterprise architecture, and the ability to proactively shape how Cloudflare advances modern, resilient cloud operating models for critical regional infrastructure and higher education.
As a Client Executive, you will consistently demonstrate the highest level of sales mastery, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized authority on public sector IT modernization, capable of contextualizing Cloudflare’s entire security, performance, and Zero Trust product suite within the broader risk-management, data privacy, and civic continuity strategies of the State’s largest public entities. This role demands the ability to influence and engage at the highest executive levels—including
County/City CIOs and CISOs, Agency Directors, University Vice Chancellors, and Chief Financial Officers
—while leading highly specialized cross-functional teams to secure enterprise-wide adoptions and forge transformative digital innovation partnerships.
What You'll Do
Strategic Regional Revenue & Contract Leadership
Architect and execute strategies to consistently exceed ambitious multi-million dollar sales targets and annual quotas across the territory.
Pioneer contract strategies utilizing localized and education-specific purchasing vehicles (e.g.,
DIR, OMNIA Partners, NASPO ValuePoint
, and county-specific master service agreements) to streamline procurement and maximize Cloudflare's regional footprint.
Local Government & Institutional Architecture Alignment
Apply mastery in understanding and influencing Enterprise Architecture across all four pillars (mission/business, data, applications, technology) within highly complex, decentralized public environments.
Map Cloudflare’s capabilities directly to localized public sector challenges—ensuring robust protection for citizen and student PII, compliance with
CJIS, FERPA, and FEDRamp
, and seamless defense against ransomware or DDoS disruptions targeting critical regional infrastructure and public utilities.
TOLA Executive & Civic Stakeholder Engagement
Lead and orchestrate multiple, simultaneous, highly complex engagements across the State’s premier public landscape, including major local governments (e.g.,
Texas, Oklahoma, Arkansas and Louisiana Agencies, The largest Counties and Cities
) and higher education ecosystems (e.g.,
UT, Texas A&M, U of Houston, Texas State, U of N. Texas, ULS, LCTCS, OK State & U of OK
.
Expertly bridge the gap between centralized IT governance, decentralized municipal departments (e.g., public safety, transportation), and individual academic colleges to build consensus and drive enterprise platform sales.
Precision Forecasting & Public Fiscal Cycle Mastery
Operates with unmatched accuracy in forecasting, proactively shaping and managing a strategic pipeline aligned with municipal fiscal years, university funding cycles, and regional budget approval timelines.
Provide insights that set the stage for Cloudflare's future localized SLED direction, influencing company-wide product and engineering priorities for the regional government and education sectors.
Digital Transformation & Critical Infrastructure Protection
Exhibit mastery in understanding the intricate nuances of digital transformation in the public square (e.g., securing digital citizen services, defending smart-city initiatives, protecting institutional intellectual property, and modernizing hybrid learning environments).
Identify regional market shifts, regulatory compliance mandates, and public sector-specific needs to construct pioneering digital innovation partnerships between Cloudflare and TOLA’s leading institutions.
Examples of Desirable Skills, Knowledge, and Experience
12+ years of unparalleled experience
selling complex, transformative technology solutions (Security, Networking, Cloud) into the
SLED market
, with an irrefutable track record of consistently exceeding multi-million dollar quotas within major local government and university ecosystems.
Deep Texas territory expertise
, with a strong, active network of existing relationships across Texas county/city IT leadership, major municipal agencies, administrators, and prominent universities across the TOLA region.
Strong familiarity with public procurement protocols
, including direct experience leveraging regional cooperative contracts (
OMNIA, Sourcewell
),
DIR
network resources, municipal RFP processes, and collaborative purchasing consortia.
Mastery-level knowledge
of Cloudflare's entire product suite (Zero Trust, SASE, Application Security, WAAP) and how it maps to SLED compliance frameworks, specifically
CJIS, FERPA, FEDRamp, and the Higher Education Cloud Vendor Assessment Tool (HECVAT)
.
Proven success in engaging and influencing
at the highest executive levels of regional government and academia, including County/City CIOs and CISOs, General Managers, University Vice Chancellors of IT, and Chief Financial Officers.
Demonstrated capability
to navigate the decentralized nature of large public entities, successfully executing enterprise agreements that satisfy both central IT leadership and independent departmental or academic stakeholders.
Exceptional strategic communication and presentation skills
, capable of translating complex technical architectures into compelling, mission-driven outcomes for non-technical city councils, county boards of supervisors, and university trustees.
Bachelor's degree required
; an advanced degree (MBA, MPA, or an advanced technical degree) is highly preferred.
Willingness and ability to travel
extensively within the TOLA region (primarily Texas) as required for deep strategic alignments and executive engagements.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Santa Barbara, United States; Waltham, United States
📍
Location:
Santa Barbara, CA / Waltham, MA
📄
Employment Type:
Contract-to-Perm
🏢
Work Arrangement:
To Be Confirmed
🚀
Start Date:
ASAP
💰
Compensation:
TBD — Based on skills and experience
About the Role
We’re seeking an experienced
EEE Parts Engineer
to support aerospace and defense hardware programs. This role focuses on electrical, electronic, and electromechanical (EEE) component selection, qualification, screening, reliability, and lifecycle management to ensure mission-critical hardware meets program requirements.
You’ll collaborate with Electrical Engineering, Quality Engineering, Supply Chain, and Program Management teams to maintain approved parts lists, evaluate suppliers, manage component obsolescence, review qualification data, and support failure investigations.
What We're Looking For
We’re looking for a detail-oriented engineer with strong knowledge of EEE component reliability, qualification, and screening requirements. The ideal candidate can assess component risks, maintain technical documentation, and work across engineering and supply-chain teams to support reliable aerospace and defense hardware.
Key Responsibilities
Parts Selection and Documentation
Develop and maintain parts selection and screening plans, including acceptable component classes and qualification requirements.
Build and maintain master parts lists and approved or preferred parts lists.
Track manufacturer information, part numbers, screening levels, qualification status, and approved alternatives.
Monitor component obsolescence and lifecycle status.
Requirements and Supplier Management
Review statements of work, technical specifications, and contractual documents to identify EEE parts requirements.
Communicate applicable requirements to design teams and suppliers.
Evaluate component manufacturers and distributors based on quality, reliability, and supply-chain integrity.
Help ensure authorized distribution practices and appropriate anti-counterfeiting controls.
Identify viable alternative components when necessary.
Qualification and Technical Reviews
Prepare technical data packages for nonstandard part approvals, including qualification data, manufacturer reliability information, and process-change evaluations.
Present and defend proposed components to internal or customer Parts Control Boards.
Review component test data and qualification reports against program requirements.
Support Destructive Physical Analysis (DPA) lot-sample teardowns.
Review and support Prohibited/Restricted Materials Analysis (PMA) dispositions.
Failure Analysis and Obsolescence
Support investigations involving EEE parts that fail incoming screening, board-level testing, or system-level testing.
Coordinate with failure analysis laboratories to identify root causes and support corrective actions.
Monitor industry alerts and advisories, including the Government-Industry Data Exchange Program (GIDEP).
Assess the impact of alerts on existing designs, inventory, and ongoing procurement activities.
Recommend appropriate dispositions and mitigation strategies.
Cost and Schedule Support
Estimate and track costs and schedules associated with parts screening, qualification, and procurement.
Provide EEE parts-related cost, risk, and schedule inputs for proposals and program planning.
Required Qualifications
Bachelor's degree in Electrical Engineering or a related technical field with approximately
5 years of applicable industry experience
, or a master's degree with approximately
3 years of experience
.
Strong working knowledge of EEE components, including hermetic and plastic-encapsulated devices.
Familiarity with applicable industry standards and military specifications, including:
MIL-STD-883
MIL-STD-750
MIL-PRF-38534
MIL-PRF-38535
MIL-PRF-19500
Experience with or working knowledge of Destructive Physical Analysis under MIL-STD-1580.
Ability to prepare clear technical reports and communicate findings to engineering teams, management, and customers.
Ability to collaborate effectively with Electrical Engineering, Quality Engineering, Supply Chain, and Program Management.
Availability to begin promptly and commit to the expected contract period.
Export Control and Clearance
U.S. Person status is typically required for positions involving access to export-controlled data. Eligibility to obtain and maintain a security clearance may also be required, depending on program requirements.
Preferred Qualifications
Familiarity with additional military specifications:
MIL-PRF-55681
MIL-PRF-55342
MIL-PRF-55310
Experience monitoring and dispositioning GIDEP alerts and advisories.
Experience performing or reviewing Prohibited/Restricted Materials Analysis, including tin-whisker and wire-bond material risk assessments.
Experience supporting EEE parts qualification for space, launch vehicle, or other harsh-environment defense programs.
Experience preparing technical data packages for or presenting to Parts Control Boards.
Experience supporting Material Review Board (MRB) dispositions for nonconforming parts and materials.
Previous experience in contract or consulting roles within aerospace and defense environments.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Title: Staff Database Reliability Engineer
Reports to: Engineering Manager
Location: Remote US
Compensation Range: $215,000 to $245,000 base plus bonus and equity
What You’ll Do:
Huntress is growing our SRE Engineering team and is looking for an experienced engineer who is passionate about stability, resilience, and scalability. You’ll be joining a high-performing team responsible for proactively building, monitoring, and implementing the databases that are a core part of the Huntress Security Platform and supporting our millions of installed endpoint agents.
Responsibilities:
Continuously review and fine-tune critical PostgreSQL configuration parameters (e.g., shared_buffers, work_mem, autovacuum settings) to maximize resource utilization and match the current workload profile.
Forecast future resource needs based on application growth and agent usage trends, and propose scaling solutions.
Design, implement, and manage comprehensive monitoring dashboards and alerting systems to track key performance indicators (KPIs) like latency, throughput, connection count, and cache hit ratio.
Design, implement, and maintain optimal indexing strategies to support application requirements, and systematically identify and remove redundant or underutilized indexes that degrade write performance.
Implement and manage advanced scaling techniques such as database partitioning for large tables and, where necessary, coordinate efforts for database sharding.
Partner with SRE team to optimize PostgreSQL deployments in AWS/Azure, ensuring efficient use of cloud-specific storage and networking.
Provide technical guidance to application teams on their query/schema/index designs.
What You Bring To The Team:
5+ years experience with scaling, configuration, maintenance and management of PostgreSQL clusters in production environments.
Expertise in designing, implementing, and supporting replication (e.g., streaming replication, logical replication), failover mechanisms, and robust backup/recovery strategies
Deep understanding of PostgreSQL's core architecture, including the WAL, transaction management, locking mechanisms, and the role of background processes like autovacuum.
Extensive hands-on experience managing and maintaining large-scale (Terabyte-level or high-transaction volume) PostgreSQL databases in a live, 24/7 production environment.
Experience with observability tools like DataDog, NewRelic, etc. (any tooling is fine)
Deep experience of tuning critical performance parameters
Bonus points if you have
:
Understanding of NoSQL data models (e.g., document schemas for MongoDB, key-value structures for Redis, or column families for Cassandra) to optimize for specific access patterns
Understanding of when to use an RDB and when not to
Experience with IaC (infrastructure as code)
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Austin, Texas. You will be expected to work from our Austin office twice a week.
Schedule:
This is a full-time role on a Tuesday-Saturday or Sunday-Thursday rotation with a firm start time of 11:00 AM Central Time to align with our global operations.
About the Department
Cloudflare’s Customer Support team helps customers resolve complex technical problems and build a better Internet. Within Developer Platform, we work with individual developers, startups, and enterprise engineering teams building production applications on Cloudflare. We bring together technical investigation, thoughtful customer communication, and close collaboration with Product and Engineering to resolve issues and improve the developer experience.
About the role
As a Technical Support Engineer on our Developer Platform team, you’ll help developers build and run applications on Cloudflare Workers, Workers AI, Durable Objects, R2, D1, Workflows, Pages, Queues, and Workers KV. You’ll investigate platform behavior, replicate reported issues in a test account, guide customers on enabling logs and tracing, and turn findings into clear, practical guidance. You’ll also improve the scripts, documentation, and AI-assisted workflows that help the team solve problems consistently. This role combines hands-on troubleshooting, customer communication, and ownership across a rapidly evolving platform.
Responsibilities
Own technical support cases from initial investigation through resolution via email, chat, and phone, providing clear next steps, timely follow-up, and empathetic communication.
Troubleshoot builds and deployments, runtime errors, resource limits, routing, and bindings to storage, databases, and external APIs.
Replicate reported behavior in a sandbox environment, analyze platform logs and request telemetry, and guide customers on enabling observability and tracing to isolate root causes.
Partner with Engineering on escalations with clear customer impact, reproduction steps, and diagnostic evidence, keeping customers informed through resolution.
Define and update runbooks, AI skills, conversational journeys, and documentation to ensure automated workflows and customer guidance remain accurate and up to date.
Use and improve diagnostic scripts, tools, and test examples that help customers and teammates troubleshoot faster.
Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents.
Collaborate with teammates, Product, and Engineering to report reproducible bugs, validate fixes, and improve product reliability and support workflows.
Desirable Skills, Knowledge, and Experience
3-5 years of experience in technical customer support, developer support, or a similar role troubleshooting web applications, cloud services, or APIs.
Ability to write or modify small scripts in JavaScript, Python, Bash, or a similar language to reproduce issues and inspect API behavior.
Excellent written and verbal communication: explain complex findings clearly, ask focused questions, set realistic expectations, and guide customers with different levels of technical expertise.
A structured troubleshooting approach: isolate variables, compare environments, and interpret logs, stack traces, and error messages to pinpoint root causes.
Strong understanding of HTTP(S), DNS, SSL/TLS, caching, and how web requests flow between clients, edge networks, and origin servers.
Familiarity with REST APIs, JSON, authentication headers, and basic SQL queries when investigating application or data issues.
Experience supporting or deploying cloud-hosted web applications, including environment configuration, build logs, and runtime errors.
Comfort working in Linux or Unix-like environments with command-line tools such as curl, dig, openssl, and Git, as well as browser developer tools.
Curiosity, independent learning, and sound judgment when prioritizing cases, collaborating with teammates, and verifying outputs from AI tools and documentation.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Toronto; San Francisco; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
THE ROLE
You'll lead marketing operations and analytics at Cohere. That covers the team, the martech stack, how we measure marketing's contribution to pipeline, and the budget and pipeline numbers marketing plans against. When leadership asks what marketing produced last quarter and what to fund next, the answer starts with your numbers.
The role reports to the VP of Brand. You'll work most closely with the Marketing Chief of Staff and the heads of Growth and Demand and Product Marketing, and every week with Revenue Operations, Sales Operations & Finance. Web operations is part of marketing but doesn't report to this role.
WHAT YOU'LL OWN
THE TEAM
You'll manage the marketing operations, automation, and analytics and data operations staff, and hire where you find gaps. Marketing is growing rapidly, so you'll also bring acquired companies' systems and data into our stack.
MEASUREMENT
The attribution methodology is yours, documented and signed off by Marketing, Revenue Operations and Finance. Each quarter you'll present marketing's pipeline contribution to the executive team and say what you'd change. Your analysts do the same for the program teams in Growth and Demand, Events and Product Marketing, showing which campaigns and channels are paying back their spend.
SYSTEMS AND DATA
Marketo, Looker, GA4 and 6sense are yours end to end, along with the campaign and lead side of Salesforce. That includes forms, nurture, lead lifecycle, scoring and routing. Campaign data needs to be structured well enough that analysts don't need workarounds, and target-account data has to reconcile to the governed account list. With Revenue Operations, you'll make sure the data behind marketing's pipeline numbers can't change without a record, so a bulk edit can't quietly rewrite marketing's results. A/B testing on nurture and forms sits with you too, sized so the results can be read.
Over time we want fewer tools and fewer dashboards, with one governed source for each metric.
BUDGET AND PLANNING NUMBERS
You'll own the martech and operations budget and track budget and headcount across marketing. You'll also build the pipeline and capacity models marketing plans against. The Marketing Chief of Staff runs planning and the business reviews and leads the trade-off conversations with your numbers in hand. Marketing and Sales need to count pipeline the same way, every time.
YOUR FIRST YEAR
In the first 90 days, you'll document the attribution methodology and get it signed off by Marketing, Revenue Operations and Finance. By then we should also have an inventory of every reporting surface, each with a named owner, and your order for fixing the data problems you inherit.
By three months, one governed executive dashboard has replaced the competing decks in business reviews, and rebuilt lead routing is in production.
By six months, target-account reporting reconciles to the governed list, and anyone on the team can reproduce quarterly attribution from the documented method, with change control on the data underneath it. The stack is smaller than when you arrived, and some marketing workflows run on agents in production. Annual planning runs on your budget, headcount and pipeline models.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 10+ years in marketing operations or marketing analytics in B2B or enterprise software, including at least one high-growth company.
- You've managed a marketing operations and analytics team and its martech budget, setting priorities across ops, automation and analytics specialists and hiring to fill gaps.
- Hands-on Marketo and Salesforce experience with lead lifecycle, campaign structure, routing and the sync between the two. You've configured these systems yourself.
- You've owned a multi-touch attribution model end to end and defended its definitions to a CFO or executive team.
- SQL, and enough comfort in a governed BI layer like Looker to check a number yourself before you present it.
- You've run the data side of an account-based motion, including the hygiene that makes a target account list reportable.
- You've worked closely with Revenue Operations and Sales Operations without duplicating their work.
- Experience in enterprise, regulated or public-sector buying environments, including GDPR and CASL as they apply to lead handling.
- You already use AI and automation in your own team's work.
NICE TO HAVE
- Enterprise AI, infrastructure or developer-platform marketing.
- You've built agentic or LLM-based workflows in GTM operations and measured what they saved.
- Product-led funnel instrumentation running alongside a sales-led pipeline.
- You've consolidated an inherited martech stack, or merged systems after an acquisition.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, Portugal or London, UK
About the Role
Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission.
Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network.
The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base.
The Role
CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core.
Rapid response.
When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation.
Proactive engineering.
When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds.
Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline.
What You Might Work On
Rapid response:
Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve.
Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team.
Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time.
Proactive engineering:
Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end.
Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle.
Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate.
Responsibilities
Rapid incident response and root cause analysis.
Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends.
Proactive reliability engineering.
Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve.
Cross-functional partnership.
Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes.
Technical leadership and enablement.
Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness.
Product and platform depth.
Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains.
Requirements
Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments.
Strong foundation in networking and security:
TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching.
Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP.
Routing protocols: BGP, OSPF, including path selection and route propagation.
Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs.
VPN and encryption: IPSec, SSL/TLS tunnels, GRE.
Zero Trust architecture, network segmentation, modern security models.
Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing.
Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil.
Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices.
Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers.
Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents.
Desired Skills & Experience
SRE, DevOps, or platform engineering experience with direct customer-facing accountability.
Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket).
Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss.
Data-at-scale analysis using SQL, PromQL, or equivalent.
Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker).
Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency.
Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority.
Experience applying AI/ML to production engineering or operational workflows.
Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents.
Bonus Points
Active Cloudflare user who understands the platform as a practitioner.
Hands-on experience with Workers, Pages, R2, D1, or other developer platform services.
Cloud networking and security experience across AWS, Azure, or GCP.
Web programming (HTML, JavaScript) and regular expressions.
Chaos engineering or formal reliability frameworks (e.g., Google SRE principles).
Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH.
Compensation
● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
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US - Headquarters - Maryland - Columbia
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Australia
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УдалённоSanta Barbara, United States; Waltham, United States
United States of America
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Prioritize concurrent cases by customer impact, provide clear handoffs across time zones, and help identify and communicate recurring issues or incidents
УдалённоheadToronto; San Francisco; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities