Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
At Aleph, we're committed to ensuring that all of our customers' and partners' data is protected and that our work complies with data protection legislation across the markets we operate in — including as AI regulation reshapes that landscape. We're looking for an experienced AI Tech and Data Privacy Associate Manager (or Manager, depending on experience), to join our global team and help manage sensitive information, support contract preparation, carry out data protection assessments, and advise on the growing intersection of AI governance and privacy compliance across our global footprint.
What You Will Do
Advise on and support the practical implementation of legal requirements across all AI risk categories (e.g., under the EU AI Act — prohibited, high-risk, limited-risk, and minimal-risk systems), including risk classification, compliance obligations, and coordination with product and tech teams.
Monitor emerging AI regulations more broadly and advise on their intersection with data protection across our markets.
Advise the business on responsible AI governance and internal AI use policies.
Advise, coordinate, and support colleagues across the business on data protection and privacy compliance issues, including in non-EU markets.
Collaborate on internal audits at Aleph Group level in the field of data protection.
Help prepare reports, presentations, and educational materials on data protection, privacy, and AI compliance topics.
Participate in data protection, privacy, and AI-related legal projects.
Promote a strong culture of data protection and responsible AI compliance across Aleph.
Support AI-related technology projects, including API integrations with third-party AI providers, ensuring data protection, IP, and contractual compliance throughout implementation.
Negotiate and draft agreements related to AI/technology procurement (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Coordinate with product, tech, and other teams to assess IP, confidentiality, and data protection risks before onboarding new AI tools or vendors.
Organize and maintain data protection records and related documentation at a global level.
Support the preparation of contracts with business partners and other legal documents (for example, internal policies) in the field of data protection and GDPR compliance.
Carry out Data Protection Impact Assessments (DPIAs) together with the wider team.
Take on other ad hoc legal and compliance-related tasks as needed.
What We Are Looking For
A degree in Law.
Minimum 4–6 years of hands-on experience in data privacy and compliance, with a strong focus on GDPR — this is not an entry-level role.
Solid expertise in data privacy laws and practices, including a deep understanding of GDPR.
Hands-on experience completing legal/compliance requirements for the implementation of AI systems across all risk categories (e.g., under the EU AI Act), including but not limited to high-risk systems — this is a requirement, not just a plus.
Working knowledge of AI-related legal and regulatory frameworks more broadly.
Demonstrated ability to research and apply data privacy requirements in non-EU markets (LATAM, APAC, and/or MEA), given our global operating footprint.
Proficient English communication skills, written and verbal — this is a must.
A tech-oriented mindset, genuine curiosity about how AI and emerging technologies intersect with privacy law, and strong motivation to continuously learn new legal frameworks and compliance tools.
Experience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus.
Practical experience negotiating and drafting technology/AI related agreements (vendor contracts, API and data-sharing agreements, licensing terms), including IP protection, ownership, and indemnification provisions.
Why Join Aleph
Shape data protection and AI governance practice at scale: your work will directly protect the trust of Aleph's customers and partners across a global footprint spanning Europe, LATAM, APAC and MEA.
Apply AI compliance expertise at scale: you'll drive real implementation work across the full spectrum of AI risk categories as regulation matures, not just policy-watching.
Build deep expertise fast: exposure to DPIAs, cross-border data transfers, AI risk assessments, and multi-jurisdictional privacy frameworks gives you a faster path to becoming a recognized privacy expert than most single-market roles.
Join a growing, collaborative legal team based in Warsaw that values mentorship and hands-on learning over hierarchy.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. The minimum gross annual base salary is EUR 39,000, with the final level (Associate Manager or Manager) and offer reflecting your experience, skills, and scope of the role.
In addition to base salary, this role includes a variable component, paid annually.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
ГибридExperience working in a global or regional setting, with the ability to operate confidently outside a single-market (EU-only) focus
Location: Poland; Romania; Slovenia; Slovakia; Greece; Portugal
Intetics Inc.
, a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is looking for an
AI Developer (LLM / RAG / Agentic AI)
to join its innovative team.
Project Responsibilities
Design, build, and maintain LLM-based agents in production environments, both customer-facing and internal.
Build MCP servers on top of existing databases and production systems, and orchestrate multiple internal and external MCP servers under a unified agent framework.
Design and implement memory, context management, and RAG architectures for production use.
Establish evaluation frameworks, handle edge cases, and continuously improve agent performance after release.
Work within architectures that combine databases, APIs, interfaces, agents, and orchestration applications.
Develop AI solutions using Amazon Bedrock and/or Microsoft Foundry.
Collaborate with cross-functional teams to deliver scalable and reliable AI-powered products.
Candidate's Portrait
We are looking for a hands-on AI Engineer (Middle+ to Senior level) who has successfully delivered AI agents into production and can clearly explain implementation challenges, failure cases, and optimization approaches. The ideal candidate is passionate about AI, actively explores new tools and models, and has a proven track record building intelligent systems beyond experimentation.
1.5-2+ years of hands-on experience with LLMs and AI agents in production environments.
Strong background in Machine Learning, Python development, or Data Science.
Self-driven, innovative, and continuously learning emerging AI technologies.
Must-Haves
6+ years of overall experience in IT as a Software Engineer, ML Engineer, or AI Engineer.
Hands-on production experience with Amazon Bedrock and/or Microsoft Foundry (Azure AI Foundry, Azure OpenAI).
Proven experience building and deploying LLM-based agents to production, including customer-facing conversational AI and internal workflow automation agents.
Strong experience with at least one agent framework:
LangGraph, LangChain, LlamaIndex, Semantic Kernel, AutoGen, Strands Agents, or OpenAI Agents SDK
.
Deep MCP expertise, including building MCP servers on top of existing databases and systems, integrating external MCP servers, and orchestrating multiple MCP services under a single agent.
Strong experience with production-grade RAG, memory, and context engineering, including:
Embeddings
Chunking strategies
Hybrid search
Reranking
Vector databases
Short-term and long-term agent memory
Practical experience implementing agentic patterns such as:
ReAct
Planner-Executor
Reflection
Router
Supervisor
Multi-Agent Systems
Human-in-the-Loop
Experience with LLM evaluation, guardrails, monitoring, and iterative optimization based on production usage and failure analysis.
Strong understanding of system architecture involving databases, APIs, agents, and orchestration applications.
Hands-on experience with Docker and CI/CD pipelines.
Nice-to-Have
Experience in fintech, trading, investing, brokerage, or cryptocurrency-related products.
Background in regulated industries with strong requirements around compliance, data protection, and AI output auditability.
Broader AWS or Azure cloud expertise beyond AI services.
Experience with LLM evaluation and observability platforms such as
LangSmith, Langfuse, Ragas
, or custom evaluation pipelines.
Advanced practical expertise with modern agentic AI development tools and rapid prototyping approaches.
Location: Zagreb, Croatia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Role OverviewAs Client Partner for Pinterest, you will grow Aleph's business in Croatia by expanding the accounts we already work with. You will own a book of business, plan spend with each client, and spot where a client could scale further or move into another platform.
This is a revenue-focused, client-facing role. You will work with Croatia's largest domestic, export and import advertisers and with the agencies that manage their media, and you will represent our platforms exclusively in themarket.
About AlephAleph is a global leader in digital advertising and fintech, operating across 130+ high-growth markets. We connect 55+ of the world's leading digital platforms with local businesses, combining global scale with deep local execution. With 90+ offices worldwide, we equip our sales teams to grow through exclusive partnerships and local expertise.
What You Will Do:
Grow the existing book of business
Build account plans and revenue forecasts based on each client's current spend and scaling plans
Identify upsell and cross-sell opportunities, including clients not yet spending on an adjacent platform
Manage your pipeline and keep accurate CRM records of all sales activity
Forecast revenue weekly, monthly and annually, and deliver against your targets
Lead client and agency relationships
Meet regularly with clients and agencies to understand campaign objectives, KPIs and marketing plans
Recommend the right solutions from our product portfolio to help clients reach their goals
Lead onboarding for new clients, including legal and compliance requirements
Give clients timely, practical feedback to improve performance and strengthen the relationship
Shape new business and work across teams
Set the direction for new-business opportunities in Croatia, based on market trends and competitor activity. Our business development team handles outreach and prospecting.
Work closely with Client Solutions Managers to ensure smooth campaign launches and execution
Build your network across key verticals through industry events and market engagement
What We're Looking For
3-7 years of experience in digital advertising, media sales, account management, or a related digital marketing or ad-tech sales role
Experience with account planning and revenue forecasting
Experience with upsell, cross-sell and pipeline management across more than one product or platform
Strong communication skills, as you will be the main point of contact for clients
Fluency in Croatian and English
Nice to have
Experience using AI tools in your day-to-day work
Working knowledge of Excel for analysis and reporting
Experience with Salesforce or another CRM (this can be learned on the job)
Existing relationships with Croatian media agencies or advertisers
We welcome candidates from agencies, media companies and client-side teams. An advertising background helps but isn't required if you understand campaign management and the digital advertising space.
Why Aleph
Access to the whole market:
work with the biggest advertisers in Croatia and the full agency community
New platforms:
represent our platforms exclusively and learn how Pinterest works for advertisers
Room to grow:
move across teams, take on new responsibilities and build new skills within Aleph
Global exposure:
work with colleagues and clients across multiple countries
Flexible working:
a balance of focused work and collaboration
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: New York
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Identify, research, and engage private and public sector leads across the US.
Qualify inbound and outbound prospects through discovery calls and outreach.
Partner with Account Executives to support deal progression and handoffs.
Create and maintain Sales collateral for the Sales team to be used in product demos and customer deals.
Maintain clean, accurate data and activity tracking in our CRM.
Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand.
Continuously learn about blockchain infrastructure, compliance, and risk management to position Merkle Science's solutions effectively.
🙋 What makes you a great addition to the team?
1–2+ years of experience in sales, business development, or partnerships (preferably in crypto, Web3, or B2B SaaS).
Interest or experience in working with
blockchain protocols, stablecoin issuers, or Web3 infrastructure companies.
Strong communication skills with the ability to engage both technical and business stakeholders.
Comfortable prospecting and building relationships in early-stage or high-growth environments.
Organized, self-motivated, and able to thrive in a remote-first, fast-paced startup.
Preferably located in New York or the East Coast and comfortable in working East Coast hours.
Bonus: Prior exposure to compliance, risk, or blockchain analytics solutions.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.
US Benefits
Salary + commission
Fully paid medical, dental and vision
401k with 4% employer match
Competitive PTO and sick days
A fun and collaborative work environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Осуществлять настройку, ведение и оптимизацию рекламных кампаний в TikTok Ads, Amazon, Walmart, iHerb, Temu на всех этапах (запуск, оптимизация, масштабирование); Проводить тестирование креативов, аудиторий и маркетинговых гипотез;
Role Summary:
We are seeking a skilled Electrical Engineer as an independent contract worker to support the design and coordination of cutting-edge data center projects across the U.S. Responsibilities include modeling, designing power distribution, security and life systems, standby generators and UPS systems, performing calculations, preparing technical documentation, and ensuring design accuracy using advanced BIM and electrical engineering tools. Collaboration with other disciplines throughout the full project lifecycle from schematic design through execution is required. Strong technical knowledge, attention to detail, and excellent communication skills are essential.
Key Responsibilities:
— Use BIM tools to virtually construct electrical systems and coordinate with other disciplines using tools such as Autodesk Revit (mandatory).
— Develop a thorough understanding and delivery of project requirements related to scope, cost, and schedule.
— Determine and expedite engineering deliverables for projects.
— Develop and maintain project scope of work documentation and revisions during design evolution.
— Design electrical systems including power distribution, UPS, standby generators, and security and life systems.
— Prepare engineering calculations, schematic and detailed designs.
— Prepare technical documentation including design criteria, calculations, process flow sheets, and specification/data sheets for electrical equipment.
— Review shop drawings.
— Produce models and drawings in various BIM software and CAD modeling tools.
Qualifications & Experience:
— Bachelor’s or master’s degree in engineering.
— Proven expertise as an electrical engineer.
— Written and spoken English at B1 level or higher.
— Experience in electrical design for industrial, residential, and commercial sectors, including medium and low voltage distribution, lighting, grounding, and lightning protection.
— Experience with various electrical modeling software.
— Hands-on experience with Autodesk Revit (mandatory).
— Experience working on projects in multidisciplinary environments.
— Deep knowledge of electrical manufacturing processes.
— Understanding of electrical engineering codes and safety standards.
— Proficiency in Microsoft Office (Word, Excel, Outlook).
— Ability to multitask and prioritize to meet project deadlines.
— Self-starter, ambitious, thriving in fast-paced environments.
— Ability to communicate technical knowledge clearly.
— Excellent communication skills.
What We Offer:
— Experience in a high-tech industry working for an international company.
— Unique, cutting-edge data center projects.
— Dynamic work partnering with a professional engineering team.
— Competitive hourly rate.
— Ability to collaborate remotely.
— Supportive dynamic environment.
— English classes available.
Additional Information:
— Engagement is on a long-term independent contractor basis with a US-based company.
— Not limited to a single project; involves continuous collaboration across multiple mission-critical projects.
— Ehvert Mission Critical is a business unit within Salas O’Brien, specializing in data center design and construction management.
— Projects include hyperscale and AI data centers for global tech giants such as Microsoft, Oracle, Uber, and Amazon.
— Use of advanced technologies such as BIM, Virtual Design and Construction (VDC), digital twins, and augmented reality.
Location:
— Based in Tirana, Albania with remote work format.
How to Apply:
— Submit resume in English detailing relevant experience via the provided application URL.
Location: Paris, France
Workplace: Hybrid
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
You'll join the Data Team, responsible for turning data into actionable insights and recommendations for our consumer sales and marketing operations across all channels.
What you’ll be doing:
- Own consumer sales analytics end to end: Ledger.com http://Ledger.com, Amazon, wholesale and resellers, from sell-in to sell-out, with one consistent view of revenue, units and margin
- Measure the true incremental impact of pricing, promotions and marketing campaigns with rigorous causal methods and experiments, and turn the results into budget recommendations for the Growth team
- Develop and improve data models (dbt/Snowflake) across varied data sources (sales, sell-out, marketing, web analytics) with the support of the data engineering team; co-own data quality alerting
- Own performance marketing measurement (attribution, ROAS, CAC), reconciling ad platforms, GA4 and internal sales data into a single source of truth
- Build and maintain Tableau dashboards that give business teams a clear, reliable view of their performance
- Model customer value (LTV, repurchase behavior, services attach) and feed it back into marketing ROI decisions
- Work as part of an AI-augmented team: use LLM-based workflows and AI agents daily to automate analyses and accelerate delivery
- Create and deliver presentations that turn complex analyses into clear recommendations for stakeholders up to ExCom level
What we’re looking for:
- Proven hands-on data science experience applied to business decisions: you have run causal inference studies (CausalImpact, difference-in-differences, synthetic control, geo-experiments) and/or built predictive models (LTV, repurchase, propensity) whose results changed a budget or pricing decision
- Strong statistical rigor: comfortable with experiment design, confidence intervals and power, and able to clearly say when a result shows no detectable effect
- 2 to 4 years of experience in data analytics, analytics engineering or data science
- Strong SQL
- dbt skills are a plus
- Tableau skills are a strong plus
- Data driven and business oriented; able to challenge stakeholders' methodology
- Familiarity with marketing/web analytics data: GA4, ad platforms (Google Ads, Amazon Ads), affiliation networks are a strong plus
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Manager, Customer Success Architects
, you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Sr
Director of Customer Experience, APJ
, you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Architects & Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Ensure
delivery of the Success package entitlements and increase value by driving usage and consumption
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Sr Director of Customer Experience APJ and Sales stakeholders to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
Asia Pacific
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Brazil; Colombia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We are looking for an experienced Project Manager who has worked directly with DTC (Direct-to-Consumer) companies and has strong experience with TikTok Shop.
You will manage marketing and creative projects across multiple DTC brands, ensuring campaigns, product launches, and day-to-day operations run smoothly.
Key Responsibilities
Manage multiple projects across DTC brands and marketing teams.
Coordinate TikTok Shop campaigns, creators, affiliates, UGC, and creative production.
Work closely with paid media, social media, e-commerce, and creative teams.
Manage project timelines, deliverables, priorities, and deadlines.
Identify bottlenecks and improve internal workflows.
Coordinate product launches and marketing campaigns across Shopify, Amazon, Meta Ads, and TikTok Shop.
Keep stakeholders informed and ensure projects are delivered on time.
Requirements
Requirements
3+ years of project management or marketing operations experience.
Previous experience working directly for DTC companies is mandatory.
TikTok Shop experience is required.
Strong understanding of DTC marketing, e-commerce operations, creative production, and paid advertising.
Experience managing multiple brands, campaigns, and stakeholders simultaneously.
Familiarity with Shopify, Amazon, Meta Ads, UGC, and influencer or affiliate marketing.
Proficiency with ClickUp, Asana, Monday.com, Notion, or similar tools.
Excellent organizational, communication, and problem-solving skills.
Important: DTC experience is mandatory
We are specifically looking for candidates who have worked directly with DTC companies and have experience with TikTok Shop. General corporate project management experience alone will not meet the requirements for this role.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team.
Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment.
What you'll do:
Incident Response
Own and coordinate the
end-to-end incident response process
: identification, triage, containment, eradication, recovery, and post-incident review (lessons learned).
Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources.
Maintain and continuously improve
incident response playbooks
for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.).
Manage the
security incident log and register
: track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO.
Coordinate with external
SOC or MDR providers
where applicable: review daily reports, validate alert quality, and manage escalation workflows.
Data Breach Management
Lead
data breach investigations
: scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR.
Produce breach investigation reports with findings, root cause, and recommendations.
Threat Hunting & Intelligence
Conduct
proactive threat hunting
across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour.
Manage the
Threat Intelligence function
: track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries.
Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders.
Vulnerability Management
Own the
vulnerability management programme
: schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments.
Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs.
Track remediation progress, produce vulnerability metrics, and report status to the CISO.
Validate remediation effectiveness through re-scanning and spot-checks.
Identity & Access Management (IAM)
Manage
periodic access reviews
: coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained.
Oversee the
Privileged Access Management (PAM)
programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts.
Investigate and respond to identity-related anomalies and access policy violations.
What we are looking for:
3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus.
Experience implementing or managing IAM and PAM solutions
Experience working within international or multinational environments.
Hands-on experience with incident response engagements (internal or consulting) is strongly valued.
Relevant certifications:
GCIH, GCFE, GCFA, CEH, CompTIA CySA+
, or equivalent. OSCP is a plus.
Strong hands-on experience with
SIEM platforms
(alert triage, rule writing, query development) and
EDR/XDR tools
.
Solid knowledge of the
MITRE ATT&CK framework
and its application to threat hunting and incident response.
Experience conducting
vulnerability scans
using tools such as Tenable Nessus, Qualys, Rapid7, or similar.
Familiarity with
IAM and PAM
concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent).
Experience with
digital forensics and incident response (DFIR)
methodologies: evidence collection, log analysis, and timeline reconstruction.
Knowledge of
threat intelligence platforms
and feeds (e.g. MISP, VirusTotal, threat intel feeds).
Understanding of
ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10
.
Calm and decisive under pressure.
Strong investigative mindset with structured problem-solving approach, excellent documentation skills.
Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders.
Collaborative and proactive, comfortable working asynchronously across time zones.
English
: full professional proficiency (C1/C2) — primary working language.
Spanish
: professional proficiency is a plus.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#Aleph
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Dremio is a unified lakehouse platform for self-service analytics and AI, serving global enterprises such as Maersk, Amazon, Regeneron, NetApp, and S&P Global. The platform supports cloud, hybrid, and on-prem lakehouses to enable data mesh, data warehouse migration, data virtualization, and unified data access use cases. It is based on open source technologies including Apache Iceberg and Apache Arrow, providing an open lakehouse architecture for fast insights and platform flexibility at reduced cost.
Dremio values high standards in People, Thinking, and Action. Employees, called Gnarlies, communicate clearly, drive accountability, respect each other, confront facts, focus on results, and operate with urgency. The company supports workforce diversity and is an equal opportunity employer, not discriminating based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability, or other unlawful factors. Accommodations for individuals with disabilities are provided upon request during application and interview processes.
Dremio emphasizes trust and transparency, warning candidates about scam attempts using fake domains. Official communications come only from @dremio.com domains. The company is not responsible for fees related to unsolicited resumes and does not pay fees to third-party agencies without signed agreements.
Candidates interested in future opportunities can express their areas and roles of interest to be notified when matching positions become available.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Service Officer (L1) to support our Team in Madrid!
You'll provide frontline human support for customers using a global card issuing and embedded finance solution, covering onboarding, day-to-day product support, chatbot-to-human hand-offs and ownership of cases requiring escalation to specialist internal teams or external financial partners. When the chatbot hits its limit, you're the one customers actually talk to and every case you take on, you see through to the end. Reporting to the Customer Service & Customer Success Team Lead.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Support & Onboarding
Be the first point of contact for customers, helping them get started and use the product with confidence
Walk new customers through setup, so they understand how the product works and how to use it day to day
Answer questions about cards, transactions, currency exchange (FX), payments and how the product works
Take over from the chatbot when customers need a real person, replying to chats and messages from the client dashboard
Case Management & Escalations
Solve most customer questions yourself (first-line support) and recognise when a case needs a specialist
Escalate complex cases (second- and third-line support) to our banking, card-issuing and payment-processing partners and to colleagues in other teams
Follow each case until it is resolved, chase for updates and keep the customer informed along the way
Keep clear, accurate case records and flag problems that keep coming up, so we can fix them at the source
Continuous Improvement
Collect customer feedback and use it to improve our FAQs, chatbot answers, onboarding guides and support processes
Help us hit our service targets: fast replies, quick resolutions and happy customers
What You Need For This Role
Customer Service, Operations or customer-facing experience, ideally in payments, fintech, banking or e-commerce
Knowledge of card issuing, FX, payments, card acquiring and/or e-commerce is highly desirable
Strong communication, problem-solving and case-management skills
Comfort with digital support tools, dashboards and chatbot-assisted customer journeys
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 27,200. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Customer Experience Team Lead to support our Team in Madrid!
You'll own the entire post-sale journey for a global card issuing and embedded finance solution, from the first day a customer goes live to how their relationship grows over time. It's a role that blends hands-on Customer Service leadership with real Customer Success accountability: you'll be the person who spots a churn risk before it becomes a lost account, and the one who turns steady usage into expansion. Reporting to the Senior Product Manager & Product Sales Lead, you'll sit at the center of the customer experience for a proposition spanning card issuing, FX, payments and working capital.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Customer Success, Retention & Growth
Own ongoing customer relationships following implementation and onboarding, and lead QBRs with key customers
Monitor customer health indicators including adoption, spend, utilisation, service trends and engagement
Own retention and churn management, identifying at-risk accounts early and coordinating recovery actions
Monitor agreed spend volumes and work with customers and Sales to close utilisation gaps
Identify cross-sell and expansion opportunities across card issuing, FX, payments, working capital and related embedded finance solutions
Partner closely with Sales on account development, retention and growth
Customer Service & Escalation Leadership
Lead the L1 Customer Service function, staying hands-on during launch and scale-up
Oversee onboarding, product education and day-to-day customer support
Own the human-assisted support model for chatbot/client-dashboard cases requiring human intervention
Manage the L1/L2/L3 escalation framework with financial partners and internal stakeholders
Monitor customer satisfaction, response/resolution times, retention, churn, adoption and spend growth
What You Need For This Role
Customer Success, Customer Service or Account Management experience within payments, fintech or financial services
Strong knowledge of card issuing, FX, payments, card acquiring and/or e-commerce
Experience with issuers, processors or other financial partners
Commercial mindset with experience driving adoption, retention, account growth or cross-sell
Experience with customer health frameworks, churn prevention and QBRs is highly desirable
Fluent
English
; Baltic language, Slovak, German or Slovenian is a strong plus
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for a Product Sales Specialist to support our Team in Madrid!
This is a role for someone who wants deep product expertise and a direct hand in commercial results. You'll be the customer-facing expert behind a global card issuing, working capital and embedded finance solution, the specialist Sales teams bring into the room to turn payments complexity into a clear customer story. You'll carry real product revenue targets and contribute directly to P&L performance alongside the Product Lead, working across two very different buyer worlds: Finance and Treasury stakeholders on spend management, T&E and corporate spend, and Media, Marketing and media buying stakeholders on advertising and campaign use cases, always in close partnership with Media Sales.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Consultative Product Sales & Buyer Engagement
Act as customer-facing SME for card issuing, commercial cards, embedded finance, FX, payments and working capital solutions
Engage confidently with Finance and Treasury decision makers on spend management, T&E, corporate spend, liquidity, controls, reconciliation and working capital
Engage with Media, Marketing and media buying stakeholders on advertising and media purchase use cases, alongside Media Sales
Join Sales from discovery through proposal and closing, bringing specialist product and payments expertise
Deliver product demonstrations, translating complex payment capabilities into clear customer value
Support product questions, objections, solution design and commercial structuring, while preserving Sales ownership of the relationship
Payments, Systems & Financial Process Expertise
Understand end-to-end corporate payment flows and how card-based solutions interact with ERP, TMS, accounting and reconciliation processes
Discuss integration and operational considerations with Finance/Treasury stakeholders (no technical implementation required)
Understand FX, settlement, payment controls, card issuing, acquiring and e-commerce environments
Translate customer financial and operational requirements into appropriate product configurations and partner solutions
Revenue & P&L Contribution
Own an individual/product portfolio revenue target aligned with the Product Lead's P&L
Build and manage the product opportunity pipeline jointly with Media Sales
Track pipeline conversion, expected card spend, activation, utilisation and product revenues
Identify actions to close revenue gaps and accelerate adoption
Support pricing and commercial structuring within frameworks set by the Product Lead
Sales Enablement & Market Feedback
Help build and continuously improve sales toolkits, demos, pitch materials, use cases, FAQs and competitive positioning
Train and coach Media Sales teams to identify, qualify and position opportunities
Capture structured customer/Sales feedback and feed market requirements into the Product Lead and roadmap
Share successful use cases and commercial best practices across markets
GTM & Launch Support
Support new-market launches and GTM execution across Europe and, over time, Middle East and APAC
Work with Product, Customer Success, Operations and external financial partners to ensure commercial readiness
Support key customer onboarding and transition to Customer Success post-sale
What You Need For This Role
Experience in product sales, solution sales, sales engineering, payments consulting or a customer-facing product role within fintech/payments
Strong experience in card issuing, commercial cards, FX, card acquiring, e-commerce payments, B2B payments and/or embedded finance
Good understanding of corporate Finance and Treasury processes, including ERP/TMS environments, reconciliation and accounting flows
Ability to engage credibly with both Finance/Treasury decision makers and Media/Marketing stakeholders
Strong presentation and product demonstration skills, with the ability to simplify complex payment propositions
Commercial mindset, comfortable working against revenue, pipeline and product P&L targets
Ability to partner with Sales teams without displacing their ownership of the customer relationship
Experience in digital media, advertising, adtech, e-commerce or media buying is highly desirable
Fluent English; additional European languages are valuable
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We’re looking for Senior Product Manager & Product Sales Lead in Madrid!
This is a rare mandate: full product ownership and commercial ownership and sales leadership of a global card issuing, working capital and embedded finance solution — with P&L accountability and a clear path to scale from Europe into the Middle East, APAC and beyond. You won't just build the roadmap; you'll own the revenue outcome and lead how it's sold into two very different buyer worlds: Treasury & Finance, and Media & Marketing.
If you want a senior PM seat where product strategy and commercial performance are the same job, not two separate ones, this is built for that.
What is AlephPay?
AlephPay is the business card built for digital advertising and designed to become your primary card for all business spend. It combines flexible credit, reliable payments, spend control, and rewards in one solution, covering everything from media spend to everyday expenses, so your campaigns keep running without interruption.
You can create dedicated virtual cards for clients, campaigns, teams, or other business needs while keeping full visibility and control over company spending. AlephPay also simplifies expense management and reconciliation, making it easier for finance teams to manage all business spend in one place.
And because it's built around advertising, AlephPay rewards the way you already spend: eligible ad spend earns media rewards you can reinvest into your campaigns, while everyday business purchases unlock additional benefits that help your business grow.
What You’ll Do
Strategy & Expansion
Own product strategy, roadmap, value proposition and lifecycle
Shape expansion strategy and evaluate build, partner or hybrid models by capability, market and region
Develop card-based embedded finance propositions across spend management, T&E, corporate spend, working capital and financing
Lead international expansion across Europe, Middle East, APAC and other priority markets
P&L & Commercial
Own product P&L, business cases, revenue targets and commercial performance
Define and optimise pricing, revenue streams and product economics
Lead the Product Sales Specialist team and align product revenue execution with Media Sales
Monitor key performance drivers and act to improve revenue and margin
Sales & GTM
Act as senior SME for card issuing and embedded finance in strategic account discussions with Treasury, Finance, Media and Marketing stakeholders
Develop sales toolkits, value propositions, use cases and competitive positioning
Lead GTM coordination across Sales, Marketing, Treasury, Risk, Compliance, Operations, Technology and external partners
Own strategic relationships with issuers, processors and embedded finance partners
What You Need For This Role
Strong experience in card issuing, commercial cards and/or embedded finance.
Product management and commercialisation of payment or financial products with P&L responsibility.
Experience with working capital or financing solutions linked to B2B payments.
Strong knowledge of issuing ecosystems, payment flows, pricing, interchange, FX and corporate payment processes.
International market expansion and complex partner management experience.
Experience in digital media, advertising, adtech or media buying is a strong plus.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 72,000. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote (Central & South America)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the Role:
Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 200 team members who serve the 400,000+ (and growing) active professionals on our marketplace. As a Worker Operations Team Lead your primary role is to be an exceptional coach for your team.
Your responsibility is to provide agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. You maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” You ensure that the customer experience remains the focal point of every discussion, set SMART goals for performance improvement, and deliver feedback that aligns with our standards. You’re also hands-on, willing to dive into customer issues directly, and you become a product expert so that you can coach your agents effectively.
This is a fully remote position. Team members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed.
Day-to-Day Responsibilities:
- Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
- Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
- Occasionally handling angry customer escalations
- Ensure schedule adherence by agents and desired productivity levels
- Maintaining coaching logs and providing regular written feedback to agents
- Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
- Listen to team members’ feedback and resolve any challenges or conflicts
- Initiate consequence management steps in the case of low-performing team members
- Delegate tasks to high potential team members to build a culture of learning and development in the team
- Suggest and lead team building activities for team motivation
EXPERIENCE
- 2+ years of coaching experience – Demonstrated success coaching individuals through structured feedback, development planning, and performance improvement.
- 2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.
- 2+ years of customer support experience – Strong foundation in delivering exceptional customer service and resolving complex customer issues.
WHAT SUCCESS LOOKS LIKE IN WORKER OPERATIONS
- Customer obsessed – Puts workers at the centre of every decision and consistently delivers a world-class experience.
- Data-driven problem solver – Uses data, trends, and root cause analysis to identify issues and deliver sustainable improvements.
- Thrives in ambiguity – Adapts quickly to changing priorities, products, and processes while maintaining high performance.
- Communicates with clarity – Shares information proactively, aligns stakeholders, and provides clear, actionable feedback.
- Bias for action – Takes ownership, moves with urgency, and focuses on delivering outcomes over perfection.
- Continuously learns – Quickly develops expertise in new tools, products, and processes, applying that knowledge to improve both personal and team performance.
- Raises the talent bar – Invests in coaching, challenges others to improve, and builds a culture of accountability and excellence.
- Resilient under pressure – Maintains sound judgement and consistent execution during periods of high volume, incidents, and operational change.
System Requirements
- Minimum 15Mbps wired internet connection
- Minimum i5 processor or equivalent
- Minimum 12GB Ram
- Quiet working environment
- Steady power and internet connection
HIRING PROCESS
- Application Review
- Case Study
- First Round Interview/Case Discussion
- Interview with Head of Worker Support
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
УдалённоseniorPoland; Romania; Slovenia; Slovakia; Greece; Portugal
ГибридWe welcome candidates from agencies, media companies and client-side teams
ГибридNew York
УдалённоTirana
ГибридParis, France
УдалённоseniorRemote, Singapore
ГибридMadrid, Spain; Collaborative and proactive, comfortable working asynchronously across time zones
ГибридMadrid, Spain
ГибридleadMadrid, Spain
ГибридMadrid, Spain
ГибридseniorMadrid, Spain
УдалённоleadTeam members are expected to maintain working hours that overlap with Pacific Time (PT) and be available to work weekend shifts as needed
Все вакансии в одном месте - страница 10 · Job Hunters