Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St)
Workplace: Hybrid
The role & impact
In this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to understand and realise the full value of the business payments platform. By guiding users through key product features and workflows, you will empower small businesses to manage their accounts payable with ease while authentically representing the brand in every interaction.
Operating in a fast-paced environment, you will troubleshoot complex issues and deliver clear, empathetic, and reliable support that meets high service standards. You will take personal ownership over your success, working towards productivity and quality goals while keeping customers updated every step of the way.
The team & how they connect
You will join Xero's Customer Experience team while maintaining a dedicated focus on supporting US-based Melio customers and product workflows. The team collaborates closely across various departments within Xero and Melio to share insights, solve customer challenges, and streamline support experiences. Together, they embrace a growth mindset and continuously adapt to evolving strategies, tools, and technology to deliver outstanding customer outcomes.
Initially, the role will focus on:
- Providing fast, high-quality support across phone, email, and live chat channels.
- Navigating case management systems such as Salesforce and Zendesk to capture details accurately.
- Assisting customers with accounts payable workflows, vendor payment features, and platform navigation.
- Escalating complex technical issues smoothly while keeping customers fully informed of progress.
Where and how you can work
We are looking to add Customer Experience Specialists to our team who will work the following schedule:
- Monday through Friday, 11:30AM - 8PM
- As this role involves supporting US-based customers, there will be a requirement to work some UK Public Holidays (excluding Christmas Day, and New Years Day)
- There will also be an evening pay supplement for shifts ending at 8:00 PM
Please note that the anticipated start date will be in 18 January 2027.
Here are some of the things we're looking for, for this role:
- Experience in a customer service environment working towards service levels and quality targets.
- Proven problem-solving skills with a thoughtful, diligent approach to resolving queries.
- Confidence in managing multi-channel communications, including phone, email, and concurrent live chat interactions.
- Technical proficiency with tools like Google Suite or Microsoft Office, and exposure to small business accounting platforms or CRM software such as Salesforce or Zendesk.
- Strong relationship-building skills grounded in empathy, active listening, and clear communication.
- Adaptability and a growth mindset that thrives in a fast-paced, high-change landscape.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Tech stack
Core:
Java, Spring Boot, RxJava, Redis, MySQL, Apache Kafka
Additional technologies:
Vespa, Elasticsearch, OpenSearch, Vector Search Technologies, AI/ML Infrastructure, Docker, Kubernetes
Key responsibilities
Design, develop, and maintain scalable, high-performance backend services using Java and Spring Boot
Take ownership of complex technical challenges, from identifying problems and proposing solutions to implementation and production delivery
Contribute to architectural decisions and continuously improve system performance, scalability, and reliability
Develop and optimize APIs, microservices, integrations, and event-driven systems using Kafka
Proactively identify technical bottlenecks, propose improvements, and drive engineering initiatives
Troubleshoot complex production issues and ensure high standards of code quality and maintainability
Participate in technical discussions, code reviews, and architectural planning
Collaborate with product and engineering teams to translate business requirements into reliable technical solutions
Contribute to the development and optimization of search functionality and AI-powered features as needed
Must-have qualifications
8+ years of hands-on software engineering experience, with deep expertise in Java and production-grade backend development
Strong proficiency in Java and Spring Framework / Spring Boot
Architect-level technical expertise, including the ability to design complex backend systems, evaluate architectural approaches, and make sound technical decisions
Strong understanding of distributed systems, microservices, scalability, performance optimization, fault tolerance, and reliability
Solid experience with Redis, MySQL, and Apache Kafka
Experience with reactive programming (preferably RxJava)
Strong experience designing and developing APIs, backend services, and complex integrations
Proactive and self-driven mindset:
ability to identify problems and opportunities, propose solutions, develop actionable plans, and take ownership of implementatio
Nice-to-have qualifications
Experience with Java 25+
Experience developing and optimizing high-performance search systems
Hands-on experience with full-text search, vector search, or semantic search technologies
Production experience with Vespa, OpenSearch, Elasticsearch, Weaviate, Pinecone, Milvus, Qdrant, or similar platforms
Experience building Retrieval-Augmented Generation (RAG) solutions
Familiarity with AI/ML infrastructure and pipelines, including integrating machine learning models into production services
Experience with embeddings, ranking, indexing, recommendation systems, and AI-powered services
Knowledge of cloud platforms and containerized environments (Docker, Kubernetes)
Experience with observability, monitoring, and performance analysis tools
Previous experience in Staff, Principal, or Architect-level engineering positions
Working hours
Candidates must be available to overlap with the New York team from
9:00 AM to 1:00 PM ET
. The remaining working hours are flexible.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Gergian legislation. All employment is decided based on qualifications, merit, and business need.Learn more about Lineate at our website: www.lineate.
com
Location: Georgian office; Yerevan, Yerevan, Armenia
About Lineate
Lineate is a US-based international software development company with over two decades of experience.
From Intelligent Document Processing(IDP) and Agentic RAG systems to scalable cloud architectures, we turn complex ideas into real, measurable results.
We deliver AI-driven custom solutions for FinTech, HealthTech, AdTech, and beyond, empowering businesses to grow smarter, faster, and more efficiently.
Our expertise falls into three main categories:
Building Custom AI Solutions: Deploying high-impact, AI-enabled technology utilizing IDP, Agentic RAG.
Cloud and Data Infrastructure: Optimizing business operations with our data management and cloud computing solutions.
Team Augmentation: Providing specialized experts in FinTech, AdTech, and HealthTech to integrate seamlessly and accelerate project timelines.
Our goal is not just to build technology, but to build the future operating model for our clients.
Product:
A US-based
real estate and mortgage technology platform
that supports the home-buying journey from property search through closing. It combines property search, data integrations, workflow automation, real estate services, and home-buying rewards in a single customer journey.
Key Responsibilities
Build and maintain reliable, scalable
ETL/ELT pipelines
and data platform components.
Integrate data from
multiple heterogeneous sources
, including databases, APIs, files, and third-party systems.
Clean, normalize, transform, and map
messy, incomplete, and inconsistent data
, often without reliable unique keys.
Develop solutions for
record matching, deduplication, reconciliation, and entity resolution
across different data sources.
Design data models and implement
data quality, validation, and monitoring
processes.
Investigate data discrepancies, troubleshoot pipelines, and continuously improve data reliability and performance.
Requirements
6+ years of hands-on Data Engineering experience
.
Strong
Python and SQL
skills.
Solid production experience with
ETL/ELT, data integration, and data modeling
.
Hands-on experience cleaning and mapping
incomplete, inconsistent, or duplicated data from multiple sources
.
Experience matching records
without a reliable common ID
, using composite keys, rule-based or fuzzy matching, entity resolution, or similar approaches.
Production experience with modern data technologies such as
Airflow, dbt, Spark, Kafka, ClickHouse, Snowflake, Databricks, or similar
.
Strong understanding of
data quality and DWH/data platform principles
.
We offer
Freedom to Develop - equal opportunity to learn and grow professionally
Clear career and professional path, strong performance management system
Social Benefits Package
Equipment
English lesson
Gym membership
All the advantages of working in an international IT company
Flexible vacation time
Fun and inclusive in-person and digital events
Lineate is proud to be an Equal Opportunity Employer - We do not hire on the basis of race, colour, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by Georgian legislation. All employment is decided based on qualifications, merit, and business ne
ed. Learn more about Lineate at our website: www.lineate
.com
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Want to know what you’ll be doing?
You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service.
Responsibilities:
Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves
Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading
Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends
Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents
Lead technical design discussions and produce clear design documents for changes that span multiple services and teams
Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require
Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal
The Right Fit:
7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar)
Experience designing automation frameworks or platforms that other engineers build on
Experience building large scale software systems running on thousands of servers
Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline
Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust
Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud
Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar)
Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout
Exhibits curiosity and seeks to understand before offering solutions
Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward
Applies analytical thinking to ambiguous problems
Bonus points for:
Proficiency in Java
Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform)
Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale
Experience with time-series databases and query languages such as PromQL
Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning
Experience with discovering and implementing performance improvements, including CPU and IO
Understanding of Linux internals and file systems
Familiarity with hard drive performance and optimization, including host-managed SMR
Experience building and interpreting models, dashboards, or reports
Required for all Backblaze Employees:
Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is:
$175,000 - $200,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Colombia
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8 AM CST to 5 PM CST)
Location: Bengaluru, India
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours.
Job Responsibilities:
Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions.
Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases.
Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues.
Support databases, CRM platforms, ERP applications, and related enterprise systems.
Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments.
Collaborate with engineering, product, and implementation teams to resolve complex technical issues.
Monitor replication jobs, logs, data flows, and system performance to identify root causes.
Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides.
Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients.
Work with US-based customers during 8:00 AM–5:00 PM US Central Time.
Coordinating with internal teams as needed.
Skills and Qualifications:
5+ years of experience in technical support, software support, enterprise applications, or data integration.
Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting.
Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms.
Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts.
Practical knowledge of cloud hosting platforms and on-premises infrastructure.
Experience managing enterprise customers, escalations, SLAs, and critical production issues.
Excellent communication, analytical, problem-solving, and customer management skills.
Ability to work independently from India while supporting US enterprise customers during US Central Time business hours.
Preferred qualifications
Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases.
Familiarity with AWS, Microsoft Azure, or other cloud infrastructure.
Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting.
Experience with monitoring, incident management, ticketing systems, and remote troubleshooting.
Previous experience supporting SaaS products or enterprise data replication solutions.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM IST)
Location: Buenos Aires, Argentina; São Paulo, Brazil; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite an Intermediate Test Engineer with hands-on experience in both manual and automated testing to join our dynamic team. In this role, you’ll work across UI and backend/integration testing, validate new features, and use your understanding of the product to identify issues and help ensure smooth releases of new functionality.
🟩
What's in it for you:
Work on a modern, evolving payments platform for a major global fintech client
Leverage your experience in both manual and automated testing across UI and backend/integration layers
Collaborate with product, engineering, business, and client teams across the U.S., Latin America, and India
✅
Is that you?
3-5 years of hands-on QA experience, with a strong background in both manual and automated testing
Hands-on experience with test automation using C#/.NET
Solid experience with UI testing, including Playwright or similar UI automation tools
Experience with API testing using Postman or similar tools
Experience with backend and integration testing
Experience testing end-to-end functionality and identifying defects independently
Strong understanding of QA fundamentals and best practices
Ability to work effectively with limited or incomplete documentation
Ability to adapt quickly to changing product requirements and priorities
Strong analytical and problem-solving skills
Strong communication and cross-functional collaboration skills
Proactive and autonomous approach to work
Upper-Intermediate English level
Desirable:
Familiarity with Datadog for reviewing errors, failures, and system logs
Knowledge of GCP and Harness
Experience working with Jira and Confluence
Familiarity with GitHub Copilot or similar AI-powered tools
🧩
Key responsibilities and your contribution
In this role, you’ll contribute to delivering reliable, high-quality functionality through manual and automated testing as the product continues to evolve.
Execute manual test scenarios for new features, primarily across the UI
Perform API and backend/integration testing as needed
Build and maintain automated tests using C#/.NET
Perform end-to-end testing as requirements and features evolve
Analyze product functionality and user flows to identify issues and bugs
Review errors, failures, and system logs in Datadog
Use product knowledge and QA experience to verify functionality independently with minimal documentation
Work with product, engineering, business, and client teams to clarify requirements and resolve issues
Participate in bi-weekly release activities and provide support during late-night releases
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Client interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite an Intermediate Test Engineer with strong manual testing experience and hands-on skills in Java-based test automation to join our team on a new project in the Point-of-Sale domain. In this role, you’ll work in a hybrid QA environment, ensuring the quality of our backend and API-based systems through both manual and automated testing.
🟩 What's in it for you:
Work on a modern Point-of-Sale platform with complex backend and API-based systems
Gain hands-on experience in a hybrid QA role that combines manual testing and Java-based test automation
Join a fast-paced Agile team focused on quality, collaboration, and continuous delivery
✅ Is that you?
3+ years of manual testing experience with strong backend and API testing skills
Experience designing, executing, and maintaining test cases and test plans
Solid understanding of test design techniques and requirements analysis
Hands-on experience with Java-based test automation (Java, Rest Assured, JUnit, Maven) in Spring-based applications
Strong defect investigation, troubleshooting, and root cause analysis skills
Experience working in Agile teams within hybrid manual/automation environments
Good communication skills and ability to collaborate effectively with developers and stakeholders
Experience using Git for version control
Proactive and delivery-focused mindset
Upper-Intermediate English level
Desirable:
Experience with Playwright (Java) or Selenium
Experience with Cucumber for legacy API tests
Exposure to AWS environments
Software development background
Experience in the Point-of-Sale (POS) domain
🧩Key responsibilities and your contribution
In this role, you’ll focus on manual testing while also supporting automation activities in a hybrid QA environment to ensure the quality and reliability of our Point-of-Sale solutions.
Plan, design, and execute manual test cases for backend and API functionality
Perform API testing for backend services and integrations
Develop and maintain automated tests using Java-based test automation frameworks
Investigate defects and perform root cause analysis with developers
Participate in Agile ceremonies and support sprint delivery activities
Collaborate with developers to clarify requirements and ensure test coverage
Maintain clear and up-to-date test documentation
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite an Intermediate Business Analyst with a technical mindset to join our team. In this role, you’ll work closely with Product Managers, engineering teams, and business stakeholders to translate evolving business needs into clear technical requirements. You’ll navigate ambiguity in a fast-paced environment, bring clarity to complex challenges, and support the successful delivery of integration-focused solutions within a large-scale payments platform.
🟩 What's in it for you:
Grow your expertise in the fast-moving payments technology domain
Apply your technical business analysis skills while working with APIs, integrations, and complex software solutions
Take ownership of requirements in a high-visibility role while collaborating closely with an international Scrum team
✅ Is that you?
3+ years of experience as a Business Analyst in software development projects
Experience translating business needs into clear requirements, user stories, and acceptance criteria
Technical understanding of APIs, integrations, backend systems, and data flows
Experience documenting API specifications, integration requirements, and data mappings
Knowledge of BA methodologies and experience working in Agile/Scrum environments
Experience creating workflow diagrams and technical documentation
Strong analytical and problem-solving skills with attention to detail
Adaptability and the ability to navigate uncertainty and ambiguity while managing multiple priorities
Proactive and autonomous mindset with strong stakeholder communication skills
Upper-Intermediate+ English level
Desirable:
Familiarity with the payments domain
Experience with multi-tenant backend platforms
Previous technical background or engineering exposure
Experience collaborating in multicultural teams
🧩
Key responsibilities and your contribution
In this role, you'll act as the bridge between business and engineering, clarifying, refining, and communicating requirements to enable the successful delivery of complex software solutions.
Gather, analyze, and document business requirements in collaboration with Product Managers and stakeholders
Translate high-level business needs into epics, user stories, and clear acceptance criteria
Document and maintain API specifications, integration requirements, data mappings, and validation rules
Create and maintain technical documentation and end-to-end workflow diagrams
Work closely with engineering teams to ensure requirements are clear and technically feasible
Proactively identify gaps, resolve ambiguities, and drive clarity across stakeholders
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
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Location: Remote - US
NeoCloud BD Pursuit Specialist / Account Executive
Backblaze (Nasdaq: BLZE)
| Reports to the Head of NeoCloud Sales
Salary range:
$171,000 - $192,000, plus variable pay and RSUs. Target OTE $285,000 - $320,000, 60:40 base to variable.
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. You will win these accounts.
This is a new-logo role. You will own a named set of NeoClouds from the top 80 worldwide and pursue them from first meeting to signed contract.
This is not an inbound role. If you want a defined territory and a queue of warm leads, it isn't the right fit. If your instinct is to pick an account, find the engineer who feels the storage cost first, and work up to the CXO, keep reading.
What You Will Do
Pursue named accounts.
Build a pursuit plan for each account. Map the buying group from infrastructure engineers to the CXO, and build relationships across it.
Run discovery.
Learn how each NeoCloud runs its stack, where storage costs and performance limit it, and how Backblaze fits. Work with the Sales Engineer and Field CTO on technical validation and proof-of-concept testing.
Choose the route.
Your motion is Sell-To. Decide with your manager when an account also calls for Sell-With, which Strategic Partnerships runs with the Head of NeoCloud Sales. When a partner such as NVIDIA, Super Micro, Weka, VAST, or AMD helps win the account, bring in Strategic Partnerships.
Shape the deal.
Work with your manager and legal on multi-year commitments, SLAs, and revenue share when Backblaze runs behind a NeoCloud's storage service.
Sell inside Backblaze.
Pull Cloud Operations and Engineering into the integration early. Their time is as scarce as your buyer's, and you will earn it.
Line up executive sponsors.
Secure a Backblaze executive sponsor and a customer executive sponsor on every priority account.
Hand off and expand.
Bring in the strategic account manager in Customer Success as customers go live, and stay in the account as it grows.
Keep the forecast honest.
Maintain accurate pipeline, next steps, and close dates in the CRM.
What We Are Looking For
Infrastructure sales expertise
, with a record of closing complex, multi-year deals in storage, cloud, compute, networking, or data center infrastructure
Technical fluency.
You run most technical conversations with infrastructure engineers and architects about GPU clusters, networking, and storage yourself, and earn their trust. The Sales Engineer owns deeper validation and proofs of concept
Executive presence.
You have built VP, SVP, and CTO relationships and can lead those meetings
Hunter drive.
You open doors in accounts that do not know you yet, and you stay with a long pursuit
Seller of record.
You have carried a quota and closed deals with your name on them
Deal structure experience.
You have negotiated SLA, IP, and revenue-share terms on deals you closed, not just understood them
Team play.
You work well with sales engineers, partner teams, and operations teams to land one account
Also True of the Right Person
Existing relationships with NeoCloud technical or executive leaders
Experience with OEM, ISV, or co-sell motions
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want a defined territory or an inbound queue rather than named accounts you have to open
You prefer a short sales cycle to a long pursuit
You hand technical questions to someone else and wait for the answer
You want to bring a SaaS motion here unchanged
You work accounts alone rather than with sales engineering, partners, and operations
How We Will Interview
We will ask you to walk us through a pursuit you ran from first meeting to signed contract, including a long one that stalled and how you kept it moving. We will ask how you earned an infrastructure engineer's trust. We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Sales Engineer and the Field CTO, because you will pursue accounts with them. And you will go through a panel, so we can see how you work.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency and Equal Opportunity
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
Compensation for this role is
$171,000 - $192,000
, plus variable pay and RSUs. Target OTE
$285,000 - $320,000
, 60:40 base to variable.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Remote - US
Director, NeoCloud Sales (Sell-To)
Backblaze (Nasdaq: BLZE)
| Reports to the Chief Revenue Officer | Remote, US-based
Salary range:
$195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable.
How We Got Here
We started by building storage servers from scratch in a Palo Alto apartment to save 90% on hardware. Turns out hard constraints make for pretty good engineering. That discipline forged a platform that performs as well or better than competitors, scales to multi-exabyte workloads, and costs a fraction of what AWS or Google charge. AI infrastructure runs on data. Storage gets hard at scale. We've been breaking, rebuilding, and improving that storage layer for 20 years.
Today, the world's leading AI infrastructure providers, neoclouds, and data-intensive businesses run on Backblaze. Our platform includes:
B2 Overdrive
- high-throughput object storage engineered for AI infrastructure, GPU workloads, and massive-scale data pipelines
B2 Neo
- white-label enterprise cloud storage powering neocloud platforms for AI, HPC, and media
B2 Cloud Storage
- S3-compatible object storage with predictable pricing, free egress, and no lock-in
Computer Backup
- automatic, continuous endpoint backup for Macs and PCs
500,000+ customers. 175 countries. Nasdaq: BLZE. backblaze.com
The Role
NeoClouds are GPU-rich, AI-native infrastructure providers, and they need fast, affordable, S3-compatible storage at scale. Backblaze is the high-performance capacity storage layer for AI. We have mapped the top 80 NeoClouds and Frontier Labs worldwide, about 70% in the US and 30% in EMEA, and we already have traction in the US, UK, and France.
You will build and run this segment as its own business inside the CRO organization: your own quota, your own team, and the mandate to decide how Backblaze wins each account. These deals look more like telecom or federal sales than SaaS. Cycles are long, buyers sit at the CXO level, and contracts run three to five years. Often Backblaze sits behind the NeoCloud's own storage service, so the work continues after signature, in SLAs, support, and integration.
This is not a territory to inherit. If your instinct is to wait for a playbook, or to hand the CXO calls to someone more senior, this isn't the right fit. If your instinct is to pick the first five accounts, write the pursuit plan, and take the call yourself, keep reading.
What You Will Own & Build
Own
Logos.
Land and grow five of the Top 25 NeoClouds as meaningful customers, and land 25 more from the rest of the list.
TCV.
Deliver $20M in total contract value across the base. We measure on TCV because these customers sign multi-year commitments.
Expansion.
Grow the existing NeoCloud base outside committed contracts such as CoreWeave.
Pipeline and forecast.
Own both for the whole segment, and carry a named-account number yourself.
Your team.
Hire, onboard, and coach a growing team of BD Pursuit Specialists / AEs. Set the KPIs and ARR-conversion targets they are paid against.
Build
You build this with the Field CTO, Strategic Partnerships, an SE and Cloud Operations beside you, and with your AEs as they join.
Route to market.
Own the Sell-To motion for the segment, with its own plays for each type of NeoCloud. No two NeoClouds behave alike, so you choose the play for each account. Write the pursuit plan for the Top 25 NeoClouds: the order we go after them, the buying group in each, and the play for each.
Sell-With.
This is Strategic Partnerships' motion, and you work it in tandem with them, not underneath them, on OEM and ISV flywheels with partners such as NVIDIA, Super Micro, Weka, VAST, and AMD. When a NeoCloud wants help selling Backblaze storage to its own customers, you and Strategic Partnerships decide together how to staff it.
Deal structure.
Negotiate SLAs, IP, revenue share, and infrastructure-as-a-service terms when Backblaze runs behind a NeoCloud's service.
Internal selling.
Bring our Executives (including the CEO), Cloud Operations and Engineering into each integration, and keep them engaged after signature. This is as much internal selling as external.
Executive sponsorship.
Secure a Backblaze executive sponsor and a customer executive sponsor for every priority account, then run CXO conversations without senior leadership in the room.
Transition.
Take over open NeoCloud opportunities and existing coverage from the current BD owners by the end of Q1. Exceptions are handled case by case.
What We Are Looking For
Infrastructure fluency.
You know or can get fluent in the NeoCloud infrastructure stack: GPU compute, networking, storage, and orchestration. You can spar with our Field CTO on architecture without needing drive-level detail. Storage experience is a plus.
Executive presence.
You have built SVP, CTO, and CXO relationships and can run those meetings alone. You have landed and expanded multi-year committed contracts.
Product depth.
You can work with senior product and development teams at a NeoCloud and hold a strategic conversation, not only a commercial one.
OEM and ISV deal experience.
You have negotiated service integration, SLAs, IP, revenue share, and infrastructure-as-a-service structures. You have done these deals, not watched them.
Seller of record.
You have carried a quota and closed deals with your name on them.
Leadership.
You have led a small, senior, quota-carrying team and still carry a number yourself. A Specialist team in a large organization, esp in early days a plus.
Executive sponsorship.
You win sponsors on both sides of the table.
A Plus (though not essential)
Experience selling to NeoClouds, GPU clouds, hyperscalers, cloud providers, or AI infrastructure companies
Experience building a new segment or coverage model from scratch
Familiarity with S3-compatible object storage, data egress economics, and AI/ML data pipelines
This Is Not the Role for You If
You want to run an established territory rather than build a new segment
You no longer carry a number yourself
You need senior leadership in the room to open or close CXO conversations
You see SLA, IP, and revenue-share terms as legal's problem, not yours
You treat partners and Cloud Operations as a handoff rather than as part of the deal
How We Will Interview
We will ask you to bring a plan on how you'd build the market for NeoCloud, and tell us what you would do differently. We will ask about how you worked on building executive relationships . We will ask for your own view of how you would approach this role. You will hold cross-functional conversations with the Field CTO/ VP of our SE Team and Strategic Partnerships, because you will work beside them every day. And you may go through a panel, so we can see how you work.
What We Offer
Competitive compensation and equity package
Full benefits including medical, dental, vision, and 401(k) with matching
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
A collaborative and transparent culture that supports a healthy work-life balance
Pay Transparency and Equal Opportunity
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
Compensation for this role will be
$195,000 - $240,000 plus variable pay and RSUs. Target OTE $325,000 - $400,000 60:40 base to variable.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: London
Workplace: Remote
Coder is growing from about 220 to 500 people by the end of 2027, and our People team is growing with us. We work in pods (GTM, R&D, G&A), each with its own HRBP and Generalist, so leaders always know who to call.
You'll be our first People presence on the ground in London and the day-to-day HR contact for the GTM pod, including our UK team and employees across our Employer of Record (EOR) arrangements. Our London entity is already up and running, so you'll keep the international employee experience running smoothly, help it mature, and work closely with the HRBPs on anything complex.
What you'll do
- Be the primary day-to-day HR contact for GTM employees, including UK and EOR employees
- Own offer letters, contract administration, and onboarding workflows for international hires, including country-specific requirements
- Administer benefits for our UK entity and across EOR providers, and recommend improvements as our international population grows
- Keep our UK employment practices compliant and current, working with Legal, Finance, and the HRBPs on policies, contracts, and statutory requirements
- Keep international employee data accurate in Rippling and Deel, and support audits and reporting
- Answer employee questions on benefits, policies, leave, and pay, and escalate complex matters to the HRBP
- Identify and implement improvements to how we onboard, administer, and offboard international employees
What we're looking for
- 3+ years in HR or People Operations, with UK employment experience
- Working knowledge of UK employment law (contracts, right to work, statutory leave) and familiarity with EOR models
- Hands-on experience with Rippling and/or Deel
- Comfort being autonomous as the only People team member in London
- Detail-oriented enough to catch a contract error before it ships, and strategic enough to know when to escalate
- Extremely collaborative, working with a US-based team across time zones
Bonus tacos if you have
(Tacos? Ask us how we say thanks by giving tacos!)
- Experience in a newly established UK entity or an early-stage international People function
- Exposure to EMEA employment law beyond the UK
- A high-growth startup background, ideally in a technical or SaaS environment
As our London team and international footprint grow, this role is expected to grow in scope with the business.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Japan, helping them harness the full potential of all our Claude capabilities: API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives. You'll work closely with them to provide best practices and guidance, and support them as their usage (consumption and seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies. That makes you a key voice in shaping how we build and deliver ongoing value as a business.
As one of the founding members of our Customer Success team in Japan, you'll help shape how we build the function in-region. That includes establishing regional processes, developing new customer relationships, and representing Anthropic's brand in a high-growth market alongside a small, growing team. You'll operate with significant autonomy while maintaining strong alignment with global teams. This requires someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with key Japanese customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption and adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness of new products, and engaging Product PMs as the voice of Japanese customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle: manage comprehensive account and success plans grounded in the customer's business objectives, conduct Quarterly Business Reviews, and serve as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as part of our founding in-region CS team, developing Japan-specific processes, playbooks, and best practices where needed that account for regional business cultures
Minimum qualifications
Experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Fluency in English and Japanese
Preferred qualifications
6+ years of experience in relevant field
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a
Principal SRE
to join our team!
About the Role
We are seeking a Principal Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our production systems. The ideal candidate will have extensive experience collaborating in cross functional teams to manage the design, implementation and ongoing management of the Backblaze core infrastructure. You will be approved to demonstrate strong observability skills, process and service improvement and ability to leverage AI and automation to assist to mitigate issues faster and meet customer demand..
As a technical leader in Backblaze you will be expected to work across the organisation to achieve our goals. This will include working with our executives and customers. The role will focus long term strategic focus on platform stability.
Key Responsibilities
Service Reliability & Operations
Own the availability and durability of critical services across production environments and accountability for outcomes.
Ability to work independently, take ownership, and drive projects from problem discovery through resolution.
Assist and advise on the design of service health metrics using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk; partner with service owners to define/iterate SLIs/SLOs and establish error budget policies and alerting.
Participate in leadership on-call rotations, incident response, and post-incident reviews to drive service improvements.
Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
Architect and Design
Design automation for common operational tasks, reducing manual intervention and toil.
Collaborate with engineering on overall storage design, performance expectation against product SLAs.
Define the monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and help integrate runbooks with FireHydrant.
Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
Collaboration
Partner with engineering, customer success, product, and operations teams to support resilient system design and operations.
Work with customers to ensure stability prioritization is based around their needs and experiences in using Backblaze products.
Work with vendors and service providers to troubleshoot service issues and track SLA performance.
Document systems, share learnings, and help grow a reliability-minded engineering culture.
Continuous Improvement
Lead cross functional teams to identify gaps in observability, operations process and define overall prioritization strategy.
Identify recurring issues and propose long-term improvements, and design action plans around implementing those improvements.
Promote reliability-focused practices within development and operations teams.
Qualifications
Education & Experience
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
10+ years of experience in site reliability, systems engineering, or operations, experience with hyperscalers preferred.
Exposure to large-scale, production-grade systems, including experience establishing operational procedures or runbooks and bringing others up to speed on them.
Technical Skills
Solid Linux systems administration and troubleshooting skills.
Proven ability to leverage AI tools to improve platform stability and scalability.
Knowledge of storage systems, performance, sharding and storage algorithms.
Experience in load balancing services including IPVS.
Security-minded operations (patching, hardening, identifying vulnerabilities).
Familiarity with service reliability concepts — monitoring, alerting, incident response, and root cause analysis.
Proficiency in at least one scripting language (Python, Bash, or Go).
Experience working with containers (Kubernetes, Docker) and microservices concepts required; comfortable operating in a Kubernetes/Vitess-on-K8s environment (kubectl, mysqlsh, Vitess keyspaces).
Experience with Hashicorp products (Nomad, Vault, Terraform).
Preferred Attributes
Experience in a SaaS, service provider, or distributed systems environment.
Familiarity with ITIL/OSS practices and SLO/SLA’s.
Strong problem-solving skills and willingness to learn new technologies.
Experience with cloud platforms (AWS, GCP, or Azure).
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The pay range for this position is
$215,000 to $250,000 per year.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Type:
Full-time
About the company
Our client is a high-performing growth marketing agency helping SaaS, AI, subscription-based, and consumer technology companies scale customer acquisition and revenue.
With a track record of generating
over $200 million in attributable client revenue
and managing
more than $100 million in advertising spend
, the agency combines paid media, creative strategy, conversion rate optimization (CRO), and AI-powered marketing to deliver measurable growth.
Working with ambitious US-based brands, the agency takes a full-funnel approach to performance marketing, focusing on sustainable growth rather than just advertising metrics.
Job Summary
We're looking for an experienced, hands-on Director of Growth – Performance Marketing to lead growth strategy, campaign performance, and client relationships across multiple US-based accounts.
You'll oversee Google Ads and Meta Ads performance, drive full-funnel experimentation, manage marketing specialists, and work closely with the founder on client strategy and new business opportunities.
This role is ideal for a strategic growth leader with strong agency experience who can confidently manage senior client stakeholders, solve complex marketing challenges, and independently drive measurable results.
Key Responsibilities
Growth Strategy & Performance
Own client growth strategies across Google Ads, Meta Ads, landing pages, and conversion funnels.
Optimize key metrics including CAC, ROAS, SQLs, pipeline generation, and trial-to-paid conversions.
Launch and track 2–4 structured growth experiments per client monthly.
Identify performance issues, diagnose root causes, and proactively implement improvements.
Develop actionable growth roadmaps and performance recommendations.
Client Management & Leadership
Serve as the primary strategic contact for US-based founders, CMOs, and marketing teams.
Lead client strategy calls, communicate insights, and maintain strong client retention.
Coordinate media buyers, designers, and marketing specialists to ensure quality execution.
Manage campaign delivery, creative briefs, timelines, and quality assurance independently.
Provide the founder with concise updates on account performance and priorities.
New Business & Operations
Audit prospective clients' advertising accounts, analytics, and conversion funnels.
Build compelling 90-day growth roadmaps to support sales pitches.
Lead new client onboarding within the first two weeks.
Improve reporting, campaign workflows, and internal processes.
Leverage AI tools and automation to streamline research, reporting, creative ideation, and analysis.
Requirements
Must-Have Qualifications
Proven experience in a senior growth marketing or performance marketing leadership role.
Previous experience at a performance marketing or growth agency managing multiple US-based clients.
Advanced hands-on expertise in Google Ads and Meta Ads, including campaign optimization and performance analysis.
Strong understanding of full-funnel growth strategy, CAC, ROAS, conversion optimization, and lead generation.
Experience auditing prospect accounts, building 90-day growth roadmaps, and supporting sales pitches.
Proven ability to independently manage client relationships and communicate with founders and CMOs.
Experience leading or coordinating media buyers, designers, and marketing specialists.
Practical experience using ChatGPT, Claude, and AI-assisted workflows for marketing operations.
Excellent English communication skills, both written and verbal.
Strong analytical, problem-solving, and project management skills.
Availability to work during the required US Eastern Time overlap.
Nice-to-Have Qualifications
Experience with SaaS, AI/ML, e-commerce, retail, consumer goods, or entertainment and media clients.
Knowledge of GA4, CRM integrations, attribution, and conversion tracking.
Experience with landing page CRO, creative testing, and lifecycle marketing.
Familiarity with marketing automation and agency operational processes.
Benefits
🌎
Fully Remote:
Work remotely with a high-performing, US-focused growth marketing agency.
🚀
Leadership Opportunity:
Own growth strategy, client relationships, and campaign performance.
📈
Career Growth:
Play a key role in shaping the agency's continued expansion.
🎯
High-Impact Work:
Drive measurable growth for ambitious SaaS, AI, and technology companies.
🤝
Direct Client Placement:
Join the company as an integrated member of its team.
🧠
Modern Marketing Environment:
Work with advanced AI tools, automation, and data-driven growth strategies.
💼
Founder Collaboration:
Partner directly with agency leadership on strategic initiatives and business growth.
Location: Wrocław, Poland; Porto, Portugal; Sofia, Bulgaria; Zagreb, Croatia; Chișinău, Moldova
We are hiring in Europe!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a Test Automation Engineer to join our highly specialized engineering team working on a critical financial transaction platform. In this role, you’ll help drive the quality and reliability of a high-volume, high-performance payment orchestration system through automated testing and QA best practices. You’ll collaborate with cross-functional teams and ensure mission-critical software components meet quality standards.
🟩
What's in it for you:
Contribute to a strategic initiative for a major fintech client as they scale a mission-critical payment orchestration platform
Build automation for high-volume financial systems using Java, Cucumber, REST API testing, and CI/CD
Collaborate across teams and grow your career toward a Principal QA Engineer role
✅ Is that you?
4+ years of QA Automation experience, including building and maintaining test automation frameworks
Strong experience with Cucumber and Java
Experience testing microservices and backend components
Knowledge of REST, web services, XML, JSON, SQL, Tomcat, and Linux
Experience in CI/CD pipelines (Jenkins or similar)
Understanding of secure development practices
Understanding of functional, integration, and regression testing techniques
Experience in Agile/Scrum and continuous delivery
Ability to mentor team members and promote QA best practices
Strong analytical, problem-solving, and communication skills
Strong motivation and high performance, focused on achieving goals and delivering results
Upper-Intermediate+ English level
Desirable:
BSc/MSc degree in Computer Science or related discipline
Background in Payments, FinTech, or Financial Services
Knowledge of transaction processing systems
Experience with performance, resilience, or other non-functional testing
🧩Key responsibilities and your contribution
In this role, you’ll ensure the quality and reliability of critical backend systems through automated testing, cross-functional collaboration, and promotion of QA best practices.
Drive stories to completion, including automated testing and documentation
Create, enhance, and maintain test automation frameworks
Define and execute automated tests in line with QA guidelines using Cucumber and Java
Test microservices and backend components for performance and reliability
Validate REST APIs, web services, XML/JSON data, and SQL interactions
Support CI/CD pipelines and continuous delivery
Apply secure development practices and compliance standards in testing
Participate in Scrum/Agile ceremonies and collaborate with cross-functional teams
Mentor team members on quality guidelines and best practices
Support key stakeholders in decision-making and QA strategy
Evaluate and report on new testing tools, techniques, and approaches
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a Software Engineer with solid expertise in .NET and Angular technologies to join our team and contribute to the development of a brand-new project in the Point-of-Sale domain. You’ll help plan and implement the integration of large products, where the goals are to bring the most value to the end user and offer new opportunities for clients.
🟩
What's in it for you:
Enhance your PoS systems expertise while contributing to a globally expanding project that is already widely present in the US, Canada, and EU markets
Work with complicated logic and modern tech stack (.NET Core and .NET Framework 4.7.2, REST API, Angular v13+)
Gain hands-on experience in cloud platforms and tools by working with the Azure ecosystem
✅ Is that you?
3+ years' work experience with .NET
Hands-on experience with Angular, strong JavaScript and TypeScript skills
Experience with REST API, ASP.NET MVC
Good knowledge of relational DB concepts, MS SQL and SQL/T-SQL
Expertise in software application architecture and familiarity with common design patterns
Experience in working with distributed systems, availability, deployment
Solid OOP/OOD, Open API Specification, SOLID skills
Good familiarity with Agile methodologies, CI/CD pipeline tools and practices
Upper-Intermediate+ English level
Desirable:
Working experience with the Azure cloud platform and services
Knowledge of Point-of-Sale systems or related domains
Experience with SonarQube to measure and analyze code quality
Experience with Redis
🧩
Key responsibilities and your contribution
In this role, you will be responsible for developing new software features, supporting and maintaining the existing ones, and contributing to the overall quality of the product, so strong technical expertise, teamwork, communication, and quality assurance skills are necessary.
Understand the client’s business domain and participate in planning sessions
Develop new product features and maintain existing functionalities
Identify and fix bugs while introducing improvements to enhance the overall quality of the product
Assess technical solutions and highlight potential technical risks
Collaborate on work decomposition and estimation
Follow the project SDLC and suggest improvements when necessary
Contribute to enhancing code quality through pull requests and self-review
Document technical solutions; improve CI/CD practices
Collaborate on design with Tech Lead and Principal Architect
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite a skilled and motivated Project Manager with a strong understanding of the Scrum Master role to join our team. You’ll guide a newly formed mobile development team as they adapt a successful POS system to a new market, ensuring smooth execution, clear communication, and alignment with business goals.
🟩 What's in it for you:
Contribute to adapting a successful POS system to a new market and see the impact of your work on real businesses
Benefit from comprehensive onboarding, continuous support, and learning from experienced colleagues
Collaborate with international teams and gain experience in a global environment
✅
Is that you?
3+ years of project management experience with strong knowledge of PM theory and tools
Strong people management and team facilitation skills
Strong stakeholder management, communication, and collaboration skills
Proficiency with metrics such as predictability, estimation, velocity, capacity, and change request volume
Excellent reporting skills and hands-on experience
Solid understanding of Scrum with experience facilitating Scrum events
Ability to multitask and manage priorities effectively
Strong problem-solving skills; ability to adapt, follow instructions, and take guidance
Open-minded, stakeholder-oriented, and friendly approach
Upper-Intermediate English level
Desirable:
Knowledge of Statement of Work (SOW) processes and documentation
Experience with budget planning
🧩
Key responsibilities and your contribution
In this role, you'll coordinate a mobile development team adapting a POS system to a new market. You’ll apply your expertise to align team activities with project goals, provide effective people management, and ensure adherence to Scrum principles.
Facilitate Scrum events and guide the team in Scrum practices
Conduct 1-on-1s and provide support to team members
Manage stakeholder communication to align priorities and ensure successful project delivery
Track project progress and metrics, ensuring effective reporting
Adjust team priorities based on task estimation and stakeholder feedback
Work closely with cross-functional teams to ensure project alignment
Promote open and transparent communication within the team
Keep project documentation organized and up-to-date
Support alignment of team activities with project scope, deliverables, and goals as outlined in the SOW
Assist with budget planning and resource allocation as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
seniorGeorgian office; Yerevan, Yerevan, Armenia
seniorGeorgian office; Yerevan, Yerevan, Armenia
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоBuenos Aires, Argentina; São Paulo, Brazil; Bogotá, Colombia
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоRemote - US
УдалённоRemote - US
УдалённоLondon; Extremely collaborative, working with a US-based team across time zones
Tokyo, Japan; This requires someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
УдалённоRemote - US
УдалённоSouth Africa
УдалённоseniorWrocław, Poland; Porto, Portugal; Sofia, Bulgaria; Zagreb, Croatia; Chișinău, Moldova
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
УдалённоSão Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
Все вакансии в одном месте - страница 10 · Job Hunters