Location: Almaty, Kazakhstan
Workplace: onsite
We're looking for a cross-functional
Project Manager
to bridge our FinTech Product and Business teams, own a large share of country-level monetisation work, and support new market launches.
You'll keep fintech initiatives moving by coordinating non-standard projects with Legal and Tax, and by building playbooks that stop recurring legal, tax, and regulatory issues from blocking product work.
This is an individual contributor role that works closely with Legal, Tax, local business, Product, and Analytics/Strategy teams.
Key Responsibilities
Special fintech projects
— Lead non-standard, cross-functional fintech product projects from start to finish. Define scope and timelines, coordinate the teams involved, flag dependencies and requirements early, and keep delivery on track.
Unblocking product delivery
— Identify what slows down or blocks fintech product initiatives across functions. Resolve issues with the relevant teams and escalate when needed so product work keeps moving.
Playbooks & shared learnings
— Turn recurring blockers, requirements, and their solutions into reusable playbooks. Share them across product and regional teams so the same issues don't come up again on future projects.
Country monetization schemes
— Own coordination with local business teams and supporting functions on designing and adjusting country-level monetization schemes. Identify where schemes need to change and drive those changes through to implementation.
Monetization planning
— Work with analysts and strategists to build monetization plans for each country or region, bringing together input from all relevant teams.
New country launches
— Support fintech launches in new markets by coordinating readiness across product, local business, and supporting functions.
Skills, Knowledge & Expertise
4–6 years in project management, business operations, or fintech/product, ideally with multi-market exposure
Proven track record of driving cross-functional projects to completion without direct authority
Strong stakeholder management and communication skills
Ability to turn ambiguous problems into clear plans, owners, and timelines
Fluency in English and Russian
Understanding of payment and monetization models is a plus
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Tbilisi, Georgia
On behalf of
FinTech Client #1
, SD Solutions is looking for a talented
Global Payment Operations Manager
to lead our Payment Operations function from Tbilisi, Georgia.
This is a critical leadership role responsible for ensuring the smooth execution of global payment operations, maintaining operational excellence, and driving continuous improvements across processes, systems, and team performance.
The ideal candidate combines strong payment operations expertise with a strategic mindset, excellent leadership skills, and a passion for automation and operational efficiency.
You will lead a globally distributed team and work closely with Engineering, Product, Compliance, Customer Support, Customer Success, and external banking and payment partners.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
Global Payment Operations Leadership
Lead and develop the global Payment Operations team across multiple locations and time zones.
Oversee daily payment operations, including payment monitoring, investigations, exceptions, rejections, returns, recalls, and reconciliation-related activities.
Ensure timely resolution of payment-related issues while minimizing customer and business impact.
Establish clear ownership, accountability, and performance expectations across the team.
Manage operational escalations and coordinate effective resolution of high-priority payment incidents.
Operational Excellence & Process Improvement
Identify operational inefficiencies, recurring issues, and opportunities to simplify workflows.
Build and maintain standardized processes, SOPs, documentation, and knowledge-sharing practices.
Establish operational controls to reduce errors, improve consistency, and minimize risks.
Drive root cause analysis and sustainable corrective actions for recurring payment issues.
Continuously improve operational quality, productivity, and service delivery.
Automation & AI-Driven Transformation
Partner with Engineering, Product, and automation teams to reduce manual operational work.
Identify and prioritize opportunities for AI, workflow automation, and self-service capabilities.
Drive adoption of automation solutions while maintaining appropriate operational controls.
Measure the effectiveness of automation initiatives and their impact on efficiency, quality, and scalability.
Performance Management & Accountability
Define, track, and improve operational KPIs, including resolution time, SLA performance, backlog, quality, and productivity.
Establish clear performance reporting and operational visibility for leadership.
Implement quality assurance practices and structured performance reviews.
Foster a culture of ownership, accountability, proactive communication, and continuous improvement.
Ensure effective workload distribution and resource planning.
Cross-Functional Collaboration & Stakeholder Management
Work closely with Product and Engineering to address payment-related technical issues and systemic gaps.
Partner with Compliance and banking providers to resolve operational challenges and ensure adherence to relevant controls.
Collaborate with Customer Support and Customer Success to improve the customer experience.
Provide clear, timely, and actionable updates during escalations and critical incidents.
Represent Payment Operations in cross-functional initiatives and strategic discussions.
Requirements:
5+ years of experience in Payment Operations, Banking Operations, Fintech Operations, or a related field.
2+ years of experience managing operational teams, preferably across multiple locations.
Strong understanding of payment processing, banking workflows, payment failures, investigations, and exception handling.
Proven experience driving process improvements, operational efficiency, and measurable performance improvements.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Demonstrated ability to lead through operational complexity and changing business priorities.
Excellent stakeholder management, communication, and escalation management skills.
High level of ownership, accountability, and attention to detail.
Excellent written and spoken English.
Advantages:
Experience in a global fintech or payments SaaS environment.
Familiarity with payment networks and methods such as ACH, Wire, SWIFT, SEPA, and local payment rails.
Experience working with global banking partners and payment service providers.
Hands-on experience implementing automation, AI-powered workflows, or operational transformation initiatives.
Familiarity with Zendesk, Jira, Salesforce, BI tools, or similar operational platforms.
Experience managing operational risk, reconciliation, and financial controls.
About the company:
A well-funded fintech unicorn operating a cloud-based global payables automation platform. Enterprises use it to streamline supplier payments, mass payouts, and AP operations across international markets — replacing manual finance processes with automated, audit-ready workflows.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
• Практический опыт работы с платформой eKassir, в том числе участие в проектах внедрения и интеграции. • Опыт с модулями Operation Studio 3.1, Paysystem Studio 2.5, Access Manager 1.4, eKassir Operation Hub 3.1.
Специалист с практическим опытом работы с платформой eKassir, в том числе участия в проектах внедрения и интеграции. Особенно интересен опыт работы с модулями: Operation Studio 3.1.
Location: Luxemburg, Luxembourg
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fuelling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the European Union. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the Union, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives.
Responsibilities
Regulatory Affairs
Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines.
Monitor regulatory developments impacting Tether and affiliates companies in the country.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally
Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in the EU, preferably Brussels based.
Fintech or Digital assets exposure is important
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
English speaking.
Location: preferred location Brussels ( but open to other EU locations as well)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Brussels, Belgium
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data: Fuelling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Tether and its affiliated entities (e.g. Bitfinex) are searching for an organized self-starter to join our Regulatory and Licensing team, to lead efforts in the European Union. The successful candidate is someone with an understanding of the regulatory environment pertaining to the crypto-asset industry / stablecoin industry in the Union, as well as broader legislation pertaining to topics such as communication technology and artificial intelligence, and who is excited by the opportunity to apply their existing regulatory affairs and / or legal experience in an exciting and dynamic business environment.
To succeed in this role, the incumbent will continuously strive to self-develop and enhance their skill sets including understanding the Company’s products and services, blockchain technology, and regulatory requirements.
You will have a focus around working with regulators to translate policy objectives of the companies into favourable regulatory requirements in the region, as part of enabling the broader business strategy across Tether’s business verticals.
The successful candidate should be comfortable managing relationships and communications between various stakeholders both internal and external to the business, including regulators and policy setters, as well as working with cross-functional teams such as Operations, Finance, Technology, Business Development.
You will report to the Vice President of the Regulatory and Licensing division, and work alongside project managers and members of the wider business to execute on regulatory affairs initiatives.
Responsibilities
Regulatory Affairs
Maintain proactive relationships with policymakers, regulators, central banks, and financial intelligence units relevant to the Company’s product and service lines.
Monitor regulatory developments impacting Tether and affiliates companies in the country.
Represent the company in consultations, workshops, industry roundtables, and regulatory dialogues.
Prepare briefing papers, comment letters, and policy submissions aligned with broader global regulatory strategy.
Identify and successfully realise opportunities to shape emerging frameworks in a risk-sensitive, innovation-oriented manner.
Strategy & Cross-Functional Collaboration
Provide actionable risk and regulatory insights to internal stakeholders (legal, product, compliance, risk, commercial).
Support enterprise-level planning for new products or expansions into the aforementioned countries, advising on regulatory constraints and enablers.
Contribute to internal reporting and executive briefings on policy risks and regulatory trajectory regionally
Minimum of 8 years governmental affairs / regulatory affairs / legal experience ideally within the financial services or crypto-asset industry in the EU, preferably Brussels based.
Fintech or Digital assets exposure is important
Experience engaging with regulators or government bodies advocating and advising in a regulatory capacity, with demonstrated achievements securing favourable policy positions on behalf of another organisation.
Excellent written and verbal communication skills, with the ability to synthesise complex regulatory topics for non-technical audiences.
Proven ability to manage multiple stakeholders across borders and time zones.
Communication: Exceptional communication skills, both written and verbal, with experience in public speaking and representing companies in regulatory discussions.
Must be a strong team player, and willing to be fully engaged with key stakeholders both in our company but also with our partners. Must be a hands-on professional capable of working collaboratively and independently.
English speaking.
Location: preferred location Brussels ( but open to other EU locations as well)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
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Задачи:
— Работа в роли Product Analyst в международной финтех-группе с релокацией в Индию, город Гургаон.
— Участие в ключевом бизнесе онлайн-кредитования в Индии.
— Роль полностью hands-on, без управления людьми.
— Работа распределена на 3 основных продуктовых направления и выполнение ad-hoc запросов от C-level.
Системный аналитик от 5 лет, высшее техническое ИТ-образование, опыт в финтехе от 1 года и in-house web/mobile-разработке от 2 лет. Обязателен опыт с авторизацией и аутентификацией.
Location: Pristina, Kosovo
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: London, United Kingdom
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Luxembourg
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Vienna, Austria
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Location: Madrid, Spain
Workplace: fully
We are looking to hire ambitious entrepreneurs to start and scale their own startups.
We are serial entrepreneurs, for example
Paul Müller
(founder Adjust, €1.2B exit) and
Petter Made
(founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies.
Our offer:
A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to
€500k
in funding.
1:1 sparring with unicorn founders
on a weekly basis
Community
: Access to the top 0.1% of founders, peers and investors
Team building
: Hiring top notch talent supported through our network (over 50,000 professionals)
Distribution
: Support in reaching product-market-fit and building up a sales force / marketing machine
Funding support
for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch)
One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment.
Tasks
You will own, build, and run your startup in fields such as Fintech
You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management
You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs
You will receive intensive coaching to make your startup ready to raise millions in funding
You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively
Requirements
You are based in Europe or the Americas or open to relocate
You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues
You have excellent communication skills in the English language
Join us and build a €1B+ company with us!
Madrid, Spain
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
