Location: Toronto, Canada
About the Job
Our Purpose
At our client, people are at the centre of everything we do. The organization is committed to creating lasting value for its clients, communities, and employees. The team reflects a wide range of backgrounds, perspectives, and experiences, and believes that diversity strengthens the organization.
Collaboration fuels success. Through innovation, teamwork, and a shared commitment to sustainability, professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.
We Support Our People By Offering
Access to experienced subject matter experts who provide mentorship and hands-on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.
Where You'll Add Value
The role of the Concierge is to provide quick, efficient, and courteous service to all residents and visitors. This role acts as a brand ambassador by providing an engaging and memorable experience from the moment a resident or visitor walks through the door.
How You'll Make a Difference
Concierge Duties
Greet all visitors as they enter or exit the property.
Provide information about local features such as shopping, dining, nightlife, and recreation.
Make customer service, care, and satisfaction the priority in every interaction.
Strive to provide tailored solutions to meet specific resident needs.
Receive and log items delivered to residents.
Assist the team in emergency situations by directing emergency vehicles and maintaining traffic control as needed.
Report all incidents via the Daily Report and/or Incident Report in accordance with company policies.
Regularly patrol the property, inspecting all access points for the safety and security of residents.
Participate in monitoring security cameras, elevators, and building systems.
Administrative Duties
Assist the Building Manager with the day-to-day operations of the building.
Ensure a superior level of service and support is provided to residents.
Answer residents' general inquiries about living in their suites, building, and community.
Actively support the Building Manager with lease renewals and resident retention.
Assist with move-in and move-out procedures.
Perform any other duties as requested by Management.
Leasing Duties
Greet prospective residents when the Building Manager is not present and qualify prospects by covering all relevant criteria.
Immediately record all telephone and in-person visits on the appropriate reports.
Assist the Building Manager in showing prospective residents available suites, processing resident applications, and preparing lease agreements.
The Expertise You'll Bring
Completion of high school or a general education degree (GED).
1+ year of related experience in sales, administration, customer service, or a related role.
Computer skills, including Microsoft Office Suite, Yardi, email, and internet.
Core Competencies
Proven track record of following through to achieve results.
Strong team player, eager and willing to contribute to team success, even in areas outside position requirements.
Ability to work a flexible schedule, including evenings and weekends.
Ability to allocate time effectively, work well under pressure, and manage tight deadlines.
Ability to take initiative, innovate, and continuously seek improvement.
Preferred Qualifications and Experience
Experience with leasing principles would be an asset.
What We Offer
A collaborative, inclusive workplace culture that prioritizes employee well-being and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets.
A competitive compensation and benefits package designed to support you and your family.
Support for work-life balance, along with accessible employment practices.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Argentina; Colombia; Peru; Mexico; Ecuador
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Spanish fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Spanish and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Spanish and English – you’ll need to speak and write fluently.
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
we will review your CV once you apply!
Hireflix video interview:
tell us a bit about yourself!
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results and offer!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Romania; Argentina; Turkey; Slovenia; Albania; Moldova
Join Our Team as a Local Support Specialist at RateHawk!
Are you passionate about travel and tech? Do you speak English and Italian fluently? If so, we’d love to have you join our fast-growing international travel-tech company! At RateHawk, we pride ourselves on having a fantastic team, a vibrant culture, and plenty of opportunities for growth.
Requirements
What You'll Do:
Help Our Partners:
Take calls, provide initial advice and provide regular updates on ongoing cases to our B2B partners in Italian and English.
Be Transparent & Customer-Centric:
Ensure clear, honest communication that reflects our commitment to outstanding partner satisfaction.
Handle Tickets & Escalations:
Manage incoming tickets, follow up on escalations, and proactively work on resolution and prevention.
Manage Bookings:
Handle booking modifications and relocations with attention to detail and urgency.
Team Collaboration:
Actively support and coordinate with other departments to ensure smooth workflows and excellent service delivery.
Manage Expectations:
Balance the needs and expectations of both partners and account managers to deliver satisfying outcomes.
Record Details:
Accurately document all work and partner interactions in our CRM system.
What We're Looking For:
Language Skills:
Advanced level of Italian and English – you’ll need to speak and write fluently. Knowledge of Spanish, Greek, Romanian, Serbian or other language is an advantage!
Industry Experience:
Experience in travel, concierge agencies, TMCs, DMCs, or tour operators is a big plus!
Proactive Mindset:
You don’t just solve problems – you prevent them. You anticipate partner needs and take initiative.
Cool Under Pressure:
Able to handle multiple tasks, stressful situations, and urgent issues with professionalism and calm.
Empathetic Communicator:
You understand and empathize with customer concerns while working toward the best solution.
Quick Learner:
Fast at picking up new tools, systems, and processes with a result-oriented mindset.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home!
Salary:
base payment + monthly bonus.
Dynamic Team:
Be part of a young and energetic group of specialists.
Growth Opportunities:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Learning & Development:
We support your growth through seminars, trainings, and conferences.
Perks:
Take advantage of corporate discounts on hotels and other services.
The Process:
Application:
We will review your CV once you apply!
Video Interview:
Record a video introduction in Italian.
Meeting with HR:
A friendly chat with our HR team.
One minute Internet Speed Test:
Just to make sure you’re all set for remote work.
Meeting with Hiring Manager:
Another friendly chat.
Interview results!
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
Location: Stockholm, Sweden
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Como, Italy; Milano, Italy
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
The Role
This is a 0-to-1 role: part strategist, part builder, part entrepreneur, managing a small team. You'll design and launch the next generation of advice experiences, prove they work, and hand off proven playbooks to our sales and service teams to own and scale.
Your scope is the whole of Wealthsimple's advice business, not a single client segment. This role lives at the intersection of sales, service, product innovation, and commercial execution, and it exists to answer one question: what does a truly differentiated, human-centred advice experience look like at Wealthsimple, and how do we prove it works before we scale it?
Your Impact
Define what "5-star" client experiences look like in wealth management. Draw on deep knowledge of premium service (elite financial services) to design client experiences that are differentiated. You'll set the bar for what every advice client can expect from Wealthsimple, and you'll do it by building real things with real clients.
Incubate and personally run new advice services. Take a concept, like a new advice offering, an estate concierge, or a high-touch onboarding experience, and figure out how to deliver the MVP before it's ready to be scaled. The innovation is in designing a client experience that is truly differentiated and, through the use of technology & AI, highly scalable. When it works, you package it into a playbook and hand it to sales or service teams to run at scale. You own the incubation and inform the scaled delivery.
Build the advisor tooling that makes advice better and faster. Work hand-in-hand with product teams and advisors to take advisor tooling from manual to automated. You set the requirements, translate advisor reality into product specs, and work with other leaders to drive adoption.
Stay ahead of where the industry is going. You're plugged into the evolving advice and wealth landscape, the startups, the disruptors, and the best incumbents globally. You bring that intelligence back and help us sharpen hypotheses about what to build next, complemented by a close read of what our own clients value and where they feel under-served.
Prove commercial impact. Every pilot is measured against clear metrics, AUM growth, conversion, and client satisfaction. You design experiments that prove value before we commit to scaling, and you make backed recommendations on what to accelerate, refine, or sunset.
What You'll Do
- Work directly with and senior leadership to shape the future of Wealthsimple's advice offering
- Launch and personally run the first iterations of services that will eventually reach hundreds of thousands of clients
- Shape Wealthsimple's digital advice roadmap from the front line. Our advisors talk to clients every day, you turn what you hear into validated demand signals for product teams.
We're Looking for Someone Who
- Is energized by the messy, creative, manual work of building something from nothing, and doesn't need a large team or perfect infrastructure to get a pilot off the ground
- Has a genuine obsession with how the wealth and fintech landscape is evolving globally, with sharp instincts for real shift versus noise
- Brings deep knowledge of what premium service actually feels like from a client's perspective, and can translate it into a wealth management context
- Thinks commercially: you build experiences, but you always know the business case and how you'll prove it
- Is a natural leader who can bring stakeholders together around a shared vision
- Is tech-forward: comfortable with AI tools, low-code platforms, and lightweight scripting to build functional prototypes that test real concepts in market
- Is the person who notices the detail nobody asked for, and arrives with ideas about what would make a client tell their friends about us
What You'll Bring
- 5-7+ years in service design, strategy, innovation, or premium client experience (ideally with exposure to HNW or complex client segments)
- A proven track record of taking a service concept from idea to live pilot (true 0-to-1 experience)
- Demonstrated ability to use modern technology, AI tools, low-code/no-code, or lightweight scripting, to rapidly prototype and test
- Experience working alongside scaled operational teams and transitioning pilots into standardized processes, with a clear ability to hand off and let go
- Familiarity with the wealth management landscape: how different advice models work, what HNW clients value, and how firms grow AUM
- Comfort working in regulated environments and partnering with compliance teams
- Outstanding communication skills: you can influence executives, inspire advisors, and earn the trust of external partners
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Antalya, Turkey; Baku, Azerbaijan; Bangkok, Thailand; Da Nang, Vietnam; Almaty, Kazakhstan
Hey there!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth.
Who We Are:
We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Requirements
What You’ll Do:
Work with VIP clients:
Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world;
Formation of a commercial offer to the client;
Searching and booking of accommodation options, additional services, according to the request;
Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers;
Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.)
What We’re Looking For:
English Proficiency:
Upper Intermediate level (both spoken and written).
Russian Proficiency:
Upper Intermediate level (both spoken and written).
Soft Skills:
Kindness, empathy, stress-resistance, politeness, and responsibility.
Quick Learner:
Ability to learn quickly and stay results-focused.
Travel Knowledge:
Experience in tourism, concierge agency, TMC, DMC or tour operator companies.
Knowledge of the bases of hotels in Russian Federation and popular destinations:
countries in Europe, Asia.
Tech Requirements:
A functioning computer and microphone.
Benefits
What We Offer:
Remote Work:
Work from the comfort of your home.
Great Team:
Join a young and active team of super specialists.
Flexible Schedule:
2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3.
Competitive Salary:
Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI
Challenging Tasks:
Tackle interesting and ambitious tasks that will elevate your professional skills.
Continuous Learning:
Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend.
Perks:
Enjoy corporate discounts on hotels and other services.
Learn more about our data protection practices in our Privacy Policy:
https://emergingtravel.notion.site/recruitment-privacy-notice
If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!
УдалённоAntalya, Turkey; Baku, Azerbaijan; Bangkok, Thailand; Da Nang, Vietnam; Almaty, Kazakhstan; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.); GMT +3
Location: Chicago, IL
In a nutshell:
IDEO Chicago is seeking an
Experience Specialist
to support the success of design teams and our studio’s internal community from both an operational and cultural perspective. You’ll use your insight and curiosity about needs and challenges to stay a few steps ahead and elevate the bar for how we execute on the client and community experience.
It’s not enough for our values* and belief in design excellence to surface only in the work we do with clients. We expect that the look and feel of our workplace, and the experiences we host at IDEO, will reflect our brand authentically as well. Our Experience Team treats large and small “moments” with equal potential to inspire people. Sometimes this means planning ahead for formal events in order to deliver signature interactions. Sometimes it means shifts in furniture or protocols that refresh our state of mind on a daily basis. Our Experience Team has a “no task too big or small” attitude with a natural inclination to pitch in and get our hands dirty (sometimes literally).
We expect the Experience Specialist to have a “no task too big, no task too small” attitude with a natural inclination to get their hands dirty (sometimes literally).
Once you are here you will:
Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies, studio environment), in a hands-on manner, in collaboration with the Experience Team and others.
Be present in the studio to ensure timely preparation, set-up, and coordination of meetings and events (sometimes past normal working hours).
Help prioritize requests for meetings, rooms, and catering and resolve conflicts when necessary.
Help design and coordinate on-brand, hospitality-focused experiences for clients, guests, and colleagues.
Build relationships and a local network especially with caterers, local restaurants, and other food vendors to grow resources for outstanding experiences.
Welcome clients and visitors by helping to coordinate their travel and logistics.
Relevant experience:
At least 2-3 years of experience in a related role.
Experience in hospitality, theatre or stage production or a “concierge” type of role in a design studio, creative consultancy or corporate environment.
Excellent coordination, time management and organizational skills.
Natural ability to prioritize tasks.
Success at managing a high-volume of responsibility in a fast-paced environment.
A “no job too small” mentality.
Enthusiasm for collaborating with a variety of personalities and work styles.
Proficient with standard cloud based applications (Google Apps).
Helpful and empathetic, able to think and react on your feet.
Calmness and resilience, comfortable with handling tasks and meeting deadlines in a fast-paced environment.
Interest in working in a creative environment.
*IDEO Values are: Be Optimistic, Collaborate, Take Ownership, Embrace Ambiguity, Talk Less, Do More, Learn from Failure, and Make Others Successful.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The role is in-person
Monday - Friday 10am to 2pm daily
. The hourly range for this role is based on candidate experience, location, and other factors. If this role converts into a full-time position, this role is eligible for employee benefits.
Application instructions:
If you identify with our values and would love to contribute to our office, please submit your resume and cover letter.
Location: Portugal
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless.
This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight.
If you need step-by-step instructions, frequent check-ins, or structured corporate environments,
this role will not be a fit.
Responsibilities
Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries
Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments
Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively
Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication
Manage personal errands, sourcing requests, returns, exchanges, and gift procurement
Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors
Handle time-sensitive and last-minute logistical requests efficiently
Maintain accurate calendar management across different time zones
Anticipate problems before they arise and execute solutions independently
Ensure a high level of confidentiality, professionalism, and discretion at all times
High-Level Execution
Proactively identify and resolve challenges before they arise
Work autonomously and make confident, well-informed decisions swiftly
Communicate with clarity, precision, and professionalism
Uphold the highest standards of discretion and confidentiality consistently
Remain composed and effective in high-pressure situations
Exude natural assertiveness with a calm and measured approach
Bring extensive experience working remotely over multiple years
Possess in-depth knowledge of the hospitality, luxury, and travel industries
Efficiently coordinate and manage international vendors independently
Requirements
At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional
Availability across Dubai and European time zones required
Strong experience working remotely across multiple time zones
Polished, presentable and professional appearance
Socially sophisticated, boasting high emotional intelligence
Proven track record in affluent and high-achieving settings
Must be highly responsive, detail-oriented, and reliable
Excellent spoken and written English with strong communication skills
Strong organizational skills with the ability to manage multiple priorities simultaneously
Highly proactive, resourceful, and capable of operating independently without constant supervision
Comfortable working in a high-responsibility environment with changing schedules and urgent requests
Strong internet research and problem-solving skills
Able to maintain professionalism and composure under pressure
Experience coordinating international travel and lifestyle logistics is highly preferred
Candidates with only junior VA or entry-level administrative experience may not be considered
This Role Is NOT a Fit For:
Junior VAs looking for training
Candidates who require constant direction
People who struggle with urgency or changing priorities
Candidates who prefer highly structured corporate environments
Candidates unavailable outside rigid working hours
Applicants without prior executive/founder support experience
Benefits
Competitive salary.
Work with
fast-scaling, premium brands
Fully remote role
with a dynamic, growth-driven team
Clear opportunities for
career growth and advancement
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to make smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
Team and Role:
The Capital Markets team is the funding engine for Upstart’s AI lending marketplace, partnering with institutional investors across various financing and funding solutions including securitizations, whole loan sales, co-investment partnerships, and other structured transactions. The Institutional Capital team has a track record of over $10 billion in funding capacity closed and manages Upstart’s whole loan relationships from lead generation to deal close.
Position Location and Work Format:
The role is remote within the United States, with local team members encouraged to meet in person in New York, NY or Burlingame, CA offices one to three times weekly. The majority of work can be accomplished remotely, with travel required for regular onsite collaboration sessions approximately twice per quarter.
Responsibilities:
— Manage end-to-end investor relationships including structuring, term negotiation, and deal execution
— Drive clarity in ambiguous environments and manage competing priorities with high-quality execution across multiple stakeholders such as legal, operations, analytics, and accounting
— Contribute to building a scalable and resilient capital markets infrastructure as the company grows
— Provide cross-functional teams and senior leaders with clear insights into investor sentiment, market appetite, and emerging funding opportunities
— Coach and mentor other team members regardless of title or level
Requirements:
— 6-8 years of relevant experience in Capital Markets, Structured Finance/Products, investment banking, or related fintech roles
— Extensive skills in modeling, credit analysis, and transaction documentation review
— Proven track record of sound judgment on risk allocation and commercial terms
— Knowledge of consumer lending products such as unsecured personal loans, auto loans, and HELOC is a plus
Compensation and Benefits:
— Anticipated base salary range: $168,400 to $232,900 USD per year, dependent on geographic location and individual qualifications
— Target bonuses, equity compensation, and generous benefits including medical, dental, vision, and 401(k) with company match
— Retirement benefits with company match up to $15,000 annually
— Employee Stock Purchase Plan (US only)
— Comprehensive health coverage and wellness resources
— Paid time off, sick leave, company holidays, and family/parental leave
— Family-centered benefits supporting fertility, parenthood, and caregiving
— Employee Assistance Program offering mental health support
— Financial wellness resources and concierge service (US only)
— Annual wellness and productivity allowances
— Community connection through team events and employee resource groups
— Onsite perks including catered lunches and stocked micro-kitchens at offices
Equal Opportunity:
Upstart is an Equal Opportunity Employer committed to inclusive and fair hiring practices. Reasonable accommodations are available upon request during the application process.
To apply, visit: https://weworkremotely.com/remote-jobs/upstart-capital-markets-manager
Location: Remote - Singapore
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role
Location: Singapore
- Work closely with companies on the frontier of LLM-applications, bringing ideas to production-ready apps
- Collaborate on a wide variety of LLM-apps from concierge search, codegen, agentic co-pilots and more
- Give technical demos the entire suite of LangChain's products
- Lead trainings and workshops on best practices, targeted at developer audiences
- Collaborate closely with the enterprise sales team to win deals
- Collaborate closely with engineering, helping translate customer insights and feedback into product improvements
- Lead internally- and externally-facing, special projects that dogfood our new products
- This role requires 40% travel to customer sites to support deployment, onboarding, and ongoing technical engagement
How to be successful in this role
- Engineers who love working with customers or are aspiring future founders
- Deployed engineers / solution architects who have experience in the role at developer focused companies.
- You have an engineering background and enjoy being a trusted partner to companies
- You like to find a way to “make it work”. Bent towards action and service orientation.
- You enjoy keeping up to date on the latest industry techniques
- You’re comfortable presenting best practices to bigger teams
- Bonus if familiar with LangChain or building with LLMs
- Can thrive in a fast moving environment. Views unstructured environments as an opportunity to figure out the most impactful work and define the future success of the company. Startup experience is a bonus.
- Ownership minded
- Minimum experience of 3+ years in a similar technical role: software engineering, customer engineering
Compensation & Benefits
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Задачи:
— Встреча, регистрация и сопровождение пациентов.
— Запись на приём, координация расписания и работа в медицинской информационной системе.
— Приём звонков и обработка сообщений, консультирование по услугам клиники.
— Продажа услуг и программ клиники.
— Ведение документации и обеспечение порядка в зоне ресепшен.
— Заказ канцелярских товаров и необходимых расходных материалов.
Требования:
— Опыт работы на front desk и знание стандартов премиального обслуживания.
— Отличные коммуникативные навыки, доброжелательность и ответственность.
— Умение работать с VIP-клиентами, учитывать индивидуальные пожелания и решать сложные ситуации.
— Уверенное владение русским и английским для общения с пациентами.
— Внимательность к деталям и умение координировать несколько задач одновременно.
— Опыт в premium healthcare, luxury hospitality, concierge или других сферах высокого сервиса будет преимуществом.
— Опыт именно в клинике не обязателен.
Условия:
— График работы 2/2.
— Оклад 7 000 AED + премия за продажи.
Задачи:
— Управлять входящими электронными письмами и телефонными звонками своевременно и профессионально.
— Организовывать новые поездки для команды планирования путешествий.
— Быть дружелюбной и профессиональной первой точкой контакта для клиентов.
— Информировать новых и существующих клиентов о сервисах и ценах.
— Помогать с административными задачами, такими как обработка возвратов, оформление компенсаций и другие задачи до и после путешествий.
— По мере возможности помогать с планированием путешествий, включая расчет стоимости страховки, покупку мест и оформление билетов.
Требования:
— Надежность и умение управлять ежедневным потоком клиентских коммуникаций.
— Владение английским языком на уровне носителя (устный и письменный).
— Внимание к деталям и точность, особенно при работе под давлением.
— Умение работать в стрессовых ситуациях и сохранять спокойствие.
— Готовность обращаться за помощью к коллегам при необходимости.
— Законное разрешение на работу в США без спонсорства.
— Чистая проверка биографии, так как работа связана с обработкой конфиденциальных данных.
Условия:
— Полная занятость, удаленная работа с 10:00 до 19:00 по восточному времени, с понедельника по пятницу.
— Необходим собственный компьютер (Windows или Mac), надежный высокоскоростной интернет и смартфон (Android или iPhone).
— Тихое рабочее место для общения с клиентами по электронной почте и телефону.
— Оплата от 17 долларов в час, зависит от навыков и опыта.
— 15 дней оплачиваемого отпуска в год, оплачиваемые федеральные праздники.
— Медицинская страховка.
— 3% пенсионные отчисления.
— Ежемесячная компенсация за телефон и интернет.
— Доступ к эксклюзивным скидкам в туристической индустрии после 6 месяцев работы.
— Два корпоративных мероприятия в год.
В заявке просьба указать любимую авиакомпанию.
Location: Dubai, United Arab Emirates; Monaco; London, United Kingdom
1. ROLE PURPOSE
The Female Travelling Butler / Lifestyle Manager provides discreet, highly personalised service to the Principal, both at home in the UAE and while travelling internationally. The role combines the skills of a professional butler, personal assistant and lifestyle manager to ensure the Principal's daily life, travel, wardrobe, social engagements and personal requirements are managed seamlessly and to the highest standard.
The jobholder acts as the Principal's trusted right hand, anticipating needs before they arise, coordinating with household staff, the yacht and aviation teams, and external service providers, and always maintaining absolute confidentiality.
2. GENDER REQUIREMENT
This position is open to female candidates only. The jobholder will serve a female Principal in a close personal capacity, including attending to her in private quarters, dressing rooms, hotel suites and other private settings at home and abroad. A female jobholder is therefore a genuine and essential requirement of the role, consistent with the family's cultural and religious values and the Principal's privacy.
3. KEY RESPONSIBILITIES
3.1 Personal Butler Service
• Provide attentive, discreet personal service to the Principal at the residence, on the yacht, in hotels and in other private settings.
• Manage the Principal's wardrobe, including care of designer garments, accessories, shoes and jewellery, seasonal rotation, alterations, laundry and dry cleaning.
• Pack and unpack for all trips, with detailed packing lists and outfit planning for each event and destination.
• Prepare personal spaces to the Principal's preferences, including room set-up, flowers, amenities, beverages and temperature.
• Maintain an up-to-date preference profile covering food, beverages, products, brands, dress, routines, allergies and dislikes.
3.2 Travel Management
• Accompany the Principal on international and domestic travel as her primary personal attendant.
• Plan and coordinate all aspects of travel with the Private Office, aviation and yacht teams, including private jet and commercial flights, transfers, hotels, villas and security arrangements.
• Advance-prepare destinations where needed, including checking accommodation, arranging set-up and confirming local suppliers, drivers and restaurants.
• Manage travel documents, visas, itineraries, travel insurance and local contact lists, and be available on call during travel.
3.3 Lifestyle and Concierge Management
• Manage the Principal's personal diary, appointments and reminders, including beauty, wellness, fashion, medical and social appointments.
• Arrange restaurant reservations, private shopping appointments, fittings, events, cultural and leisure activities, both in the UAE and abroad.
• Source and procure luxury goods, gifts and personal items, and manage gifting for family, friends and special occasions.
• Build and maintain relationships with luxury brands, personal shoppers, concierge services, hotels and exclusive service providers.
3.4 Household and Staff Coordination
• Liaise with the house manager, housekeeping, chefs, drivers, security and yacht crew to ensure the Principal's requirements are met consistently.
• Brief household and travel staff on the Principal's preferences and schedule, and support the planning of private events and entertaining at the residence.
3.5 Administration and Budget
• Manage the Principal's personal expenses and petty cash, keeping accurate records with receipts and submitting reconciliations to the Private Office or Finance.
• Maintain inventories of wardrobe, jewellery, valuables and personal items, at home and in transit.
• Handle correspondence, invitations, RSVPs and thank-you notes on the Principal's behalf as instructed.
3.6 Confidentiality, Discretion and Security
• Maintain absolute confidentiality about the Principal, the family, their homes, schedules, guests and personal matters, during and after employment.
• Never discuss, post or share any information, photographs or location details relating to the family, including on social media.
• Follow all security protocols and coordinate with the security team on travel, movements and access.
Requirements
Essential
• Female candidate.
• Minimum 5 years' experience as a personal butler, lady's maid, female lifestyle manager, private PA or VIP personal assistant in a UHNW household, royal household, private office, luxury hotel or superyacht.
• Proven experience travelling internationally with a high-profile principal.
• Excellent wardrobe care skills, including handling luxury fabrics, couture and fine jewellery.
• Excellent spoken and written English.
• Valid passport with the ability to travel freely and at short notice, and a clean background check.
Preferred
• Formal butler or private service training (for example from a recognised butler academy).
• Arabic language skills and understanding of Arab and GCC culture and etiquette.
• Experience on superyachts or with private aviation.
• Valid UAE driving licence.
CORE COMPETENCIES
•
Absolute discretion and integrity:
trusted with highly sensitive personal information and valuables.
•
Anticipation:
reads situations and preferences, and acts before being asked.
•
Polished presentation:
impeccable grooming, etiquette and professional manner.
•
Organisation:
manages complex logistics and multiple details under pressure.
•
Flexibility and resilience:
adapts to changing plans, time zones and long hours.
•
Cultural sensitivity:
respects the family's culture, values and privacy, and is comfortable working in a female-only private environment.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking an Executive Personal Assistant to provide high-touch, hands-on support to our CEO across travel, personal logistics, and day-to-day administrative needs.
This role is focused on personally managing the details that keep the CEO's travel and day-to-day logistics running smoothly, from visas and flights to meals, luggage, transportation, reservations, and last-minute changes. Success in this role requires exceptional attention to detail, strong judgment, high availability, and a willingness to handle logistics directly from start to finish.
The role requires significant travel and availability. This role reports to the Chief of Staff / Strategic Initiatives and works closely with the broader Office of the CEO.
What you'll do:
- Provide hands-on day-to-day travel, personal, logistical, and administrative support to the CEO.
- Personally manage complex domestic and international travel, including visas, flights, hotels, airport services, ground transportation, multi-city itineraries, and last-minute changes.
- Plan ahead for each destination, including routes, meeting locations, restaurants, transportation timing, and other practical details.
- Travel with the CEO and make sure each trip runs smoothly, including check-ins, meals, luggage, clothing, drivers, security coordination, and changing plans as needed.
- Handle personal logistics and errands, including restaurant reservations, gifts, swag, family travel coordination, and other last-minute needs.
- Coordinate closely with the CEO's spouse, family, Chief of Staff, and broader Office of the CEO when logistics or plans change.
- Personally execute requests end to end rather than outsourcing or delegating them to travel agencies, concierge services, or other assistants.
- Track expenses carefully and ensure timely, accurate reconciliation and follow-up through Ramp and other finance tools.
-
Requirements:
- 5+ years of experience providing executive, principal, family office, or similarly high-touch support.
- Fluent Russian and English.
- Strong experience personally managing complex international travel, including visas, multi-city itineraries, and last-minute changes.
- Willingness and ability to travel extensively, including international trips and stretches of up to three weeks away at a time.
- Strong judgment, attention to detail, and the ability to anticipate needs and solve logistical problems quickly.
- Comfortable personally executing detailed administrative and logistical tasks without relying on further delegation or outsourcing.
- Calm, discreet, resourceful, and highly responsive under pressure.
- Strong written and verbal communication skills and comfort communicating directly with vendors, family members, internal teams, and external partners.
- Strong cost awareness and disciplined expense management.
- Collaborative and transparent, with the ability to work closely with a Chief of Staff and broader executive support team.
- Must be based in San Francisco or within reasonable commuting distance and able to work fully in office whenever the CEO is in San Francisco.
- Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $110,000 - $175,000+, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Задачи:
• Управлять командой (юрист + 2 sales-менеджера).
• Развивать направление Corporate Services и партнёрскую сеть.
• Консультировать клиентов по регистрации компаний, корпоративному администрированию, банковским счетам, ВНЖ, Non-Dom и другим услугам.
• Сопровождать корпоративных клиентов и сложные кейсы.
• Курировать внутренние компании группы.
• Возглавить получение CSP-лицензии.
• Развивать concierge-направление.
• Взаимодействовать с банками, аудиторами, юристами, налоговыми консультантами и госорганами.
• Представлять компанию на мероприятиях и привлекать новых клиентов.
• Отвечать за выполнение P&L направления.
Требования:
• Опыт работы в Corporate Services на Кипре.
• Опыт управления командой.
• Практический опыт сопровождения корпоративных клиентов.
• Понимание корпоративного администрирования и международного бизнеса.
• Опыт взаимодействия с банками, аудиторами и государственными органами.
• Опыт работы с P&L.
• Русский и английский — свободно.
• Проживание на Кипре.
• Греческий язык и собственная сеть профессиональных контактов будут преимуществом.
Условия:
• Международная компания с офисами на Кипре и в Дубае.
• Влияние на развитие бизнеса и участие в стратегических решениях.
• Работа с международными клиентами.
• Официальное оформление.
• Современный офис в Никосии.
• Возможности профессионального и карьерного роста.
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УдалённоГеография найма не уточнена
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