Location: Remote-Jakarta
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION:
We are looking for a Customer Success Manager II to join our Indonesia team and help enterprise customers achieve measurable business value through automation, AI, and agentic transformation.
You will be the primary post-sales relationship owner for a portfolio of strategic and enterprise customers. You will help customers move from traditional automation to intelligent, AI-powered, and agentic ways of working.
You will work closely with customer executives, automation leaders, IT teams, business stakeholders, partners, Sales, Professional Services, Support, Product, and Technical Account Managers to drive adoption, value realization, retention, and growth.
The ideal candidate is commercially minded, outcome-oriented, and comfortable navigating complex customer environments. You should be able to build trusted executive relationships, translate emerging AI and automation capabilities into business outcomes, and proactively manage customer risks.
THIS IS WHAT YOU'LL DO AT UIPATH:
- Own the customer success lifecycle from Sales handover through onboarding, implementation, adoption, value realization, renewal, and expansion.
- Develop and maintain joint success plans aligned to customer priorities, business outcomes, automation strategy, and AI transformation goals.
- Act as a trusted advisor to customer executives, business leaders, IT stakeholders, and Automation Centres of Excellence.
- Help customers identify and prioritize opportunities for automation, AI, agents, orchestration, process intelligence, and intelligent document processing.
- Guide customers as they evolve from task-based automation to connected, intelligent, and agentic business processes.
- Lead customer governance forums, executive business reviews, value reviews, and transformation planning sessions.
- Drive platform adoption, usage growth, enablement, and engagement across customer teams.
- Establish measurable success criteria, value targets, milestones, and 30/60/90-day adoption plans.
- Help customers define, communicate, and realize the value of automation and AI, including productivity gains, cost savings, improved customer experience, risk reduction, and operational resilience.
- Identify customer risks early, maintain account health plans, and coordinate recovery actions for at-risk customers.
- Partner with Sales on renewal strategy, commercial planning, expansion opportunities, and accurate forecasting.
- Identify opportunities to expand the use of UiPath capabilities across business functions, including automation, agentic AI, testing, process mining, and orchestration.
- Coordinate cross-functional teams across Support, Professional Services, Product, Partners, Sales, and Technical Account Management.
- Maintain accurate customer information, success plans, risks, activities, and forecasts in relevant systems.
- Act as the voice of the customer by sharing feedback, market insights, AI use cases, and product needs internally.
THIS IS WHAT YOU'LL BRING TO THE TEAM
- 6-8 years of experience in Customer Success, Account Management, Consulting, Professional Services, Solution Delivery, or a related customer-facing role.
- Experience managing enterprise or strategic customers in a technology, SaaS, cloud, automation, AI, or business transformation environment.
- Demonstrated ability to build relationships with senior business and technology stakeholders.
- Experience driving adoption, business outcomes, renewals, customer retention, and expansion.
- Strong commercial awareness and the ability to understand customer value, business cases, and renewal risk.
- Excellent stakeholder management, communication, presentation, facilitation, and influencing skills.
- Strong project and program management capabilities.
- Ability to translate complex technology concepts into clear business outcomes.
- Ability to work effectively across multiple internal teams and customer stakeholders.
- Experience with executive business reviews, success planning, value reporting, and account governance.
- Fluency in English and Bahasa Indonesia.
- Ability to travel within Indonesia and, where required, across the broader region.
NICE TO HAVE:
- Experience with agentic AI, generative AI, intelligent automation, process orchestration, process mining, software testing, or digital transformation.
- Experience helping customers establish or mature an Automation Centre of Excellence.
- Understanding of how AI agents, business applications, APIs, workflows, and automation work together in an enterprise environment.
- Experience identifying and shaping AI or automation use cases from discovery through production and scale.
- Experience working with complex enterprise platforms such as ServiceNow, Salesforce, SAP, Microsoft, or similar ecosystems.
- Experience managing customers across multiple business units, countries, partners, or transformation programs.
- Understanding of cloud platforms, enterprise architecture, integrations, data, security, and governance.
- Familiarity with CRM and customer-success platforms such as Salesforce, Clari, Gainsight, or similar tools.
- UiPath certifications or experience with UiPath Automation Cloud, Automation Suite, Orchestrator, Studio, Maestro, Autopilot, IXP, or related capabilities.
- Experience working in a consultative, value-led, or executive advisory capacity.
WHY JOIN US?
- Work with some of the largest and most innovative organizations in Indonesia.
- Help customers shape the future of work through automation, AI, and agentic transformation.
- Collaborate with a highly skilled, inclusive, and globally connected team.
- Develop your career in one of the fastest-growing areas of enterprise technology.
- Make a visible impact on customer transformation and business growth.
- UiPath is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Задачи:
— Генерация и обоснование решений: самостоятельно придумывать, как закрыть потребность бизнеса, и аргументировать этот подход (вместо пассивного сбора требований).
— Прямая постановка ТЗ на разработку: перевод бизнес-требований на технический язык (уровень метаданных, структуры данных, логики кода) для финального программиста.
— Контроль реализации: проверка качества кода и архитектурных решений, выполняемых программистом.
Требования:
— Практический бэкграунд в разработке (обязательно в недавнем прошлом): кандидат должен отлично читать и понимать код 1С, уметь писать его самостоятельно при необходимости.
— Глубокое знание типовых конфигураций 1С: понимание стандартных механизмов и логики построения типовых решений.
— Умение работать «руками» с кодом: специалист должен четко понимать, как его бизнес-идея будет реализована в коде, чтобы ставить ТЗ напрямую программисту без промежуточных звеньев.
— Опыт в СМБ (Средний/Малый бизнес): опыт работы в огромных корпорациях (с командами по 40–100 человек и узкой специализацией) скорее будет минусом.
— Нужен человек с широким функционалом, привыкший решать задачи комплексно.
Условия:
— Командировки: нет.
— Локация: РФ.
— Формат работы: удаленный.
— График: full time.
— Грейд: Middle+/Senior.
— Оклад на руки: 180 000 - 230 000 руб.
Задачи:
— Решать технические проблемы клиентов от начала до конца (Helpdesk + Slack) в рамках SLA
— Проводить анализ корневых причин с использованием Grafana, Datadog (логи, метрики, трассировки)
— Создавать дашборды мониторинга и проактивные оповещения
— Писать скрипты на Python для автоматизации и массовых операций
— Активно использовать AI-инструменты (Claude, Cursor, ChatGPT) для ускорения устранения проблем
Требования:
— Опыт ежедневной работы с LLM и prompt engineering
— Практические навыки работы с Grafana и Datadog (создание дашбордов и оповещений)
— Скриптинг на Python и хорошее понимание распределённых систем
— Опыт 2+ года в TechOps/технической поддержке (приветствуется опыт в FinTech/Forex/Crypto)
— Отличное владение английским языком (C1+)
Условия:
— Удалённая работа, предпочтительно в часовом поясе GMT+5 - GMT+8
Если вы технически любознательный решатель проблем, который хочет работать с современными AI-инструментами в реальном FinTech продукте, отправьте резюме.
УдалённоmiddleLocation: Remote (preferably close to GMT+5 - GMT+8 timezone); 🌍 Формат работы: удаленно, РФ, московский часовой пояс
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Задачи:
• Ведение и развитие социальных сетей week-list.ru: Instagram, VK и TikTok.
• Разработка и реализация SMM-стратегии для роста аудитории, охватов, вовлечённости и привлечения новых пользователей.
• Составление контент-плана и организация регулярного выпуска контента: посты, Reels/клипы, Stories, TikTok и другие форматы.
• Поиск и тестирование новых форматов контента, механик продвижения и точек роста.
• Анализ аудитории, конкурентов и рынка приложений/сервисов для планирования маркетинговых активностей.
• Анализ статистики социальных сетей и рекламных кампаний: охваты, просмотры, вовлечённость, подписки, переходы и конверсии.
• Формирование и проверка гипотез для увеличения количества целевых подписчиков и регистраций в week-list.ru.
• Работа с рекламными инструментами и продвижением контента, при необходимости — постановка задач подрядчикам.
• Взаимодействие с командой продукта: подготовка идей для продвижения функций и преимуществ week-list.ru.
• Мониторинг трендов, конкурентов и актуальных форматов в социальных сетях.
• Подготовка регулярных отчётов по результатам работы и предложений по дальнейшему развитию.
• Участие в разработке рекламных кампаний, спецпроектов, интеграций и коллабораций для привлечения пользователей.
• Контроль достижения ключевых маркетинговых показателей и постоянная оптимизация SMM-стратегии.
Требования:
• Нужно будет сделать вступительное задание для оценки возможностей и понимания, подходим ли мы друг другу!
Условия:
• Условия обсудим в личных сообщениях, так что ознакомься с продуктом и если это ты или твои друзья - пиши, будем рады сотрудничеству.
Задачи:
— искать и отбирать Telegram-каналы и блогеров для размещения рекламы;
— анализировать площадки, аудиторию и статистику;
— договариваться об условиях и стоимости размещений;
— вести рекламные закупки от подбора площадки до выхода рекламы;
— отслеживать результаты: стоимость подписчика/лида, конверсии, окупаемость;
— тестировать новые площадки и рекламные связки;
— искать возможности для взаимных интеграций и коллабораций.
Требования:
— реальный опыт рекламных закупок;
— особенно интересен опыт продвижения экспертов, онлайн-школ, образовательных проектов, психологов и личных брендов;
— умение понимать, куда вкладывать рекламный бюджет и что приносит результат;
— начинающих специалистов без самостоятельного опыта закупок не рассматривают.
Условия:
— удалённая работа;
— частичная/проектная занятость;
— долгосрочное сотрудничество;
— заработная плата до 50.000₽;
— рассматривается работа с самозанятым или ИП;
— оплата обсуждается в зависимости от опыта и объёма работы.
При отклике нужно прислать:
— кратко о своём опыте;
— 2–3 кейса рекламных закупок с цифрами и результатами;
— с какими бюджетами работали;
— какие инструменты используете для проверки Telegram-каналов и блогеров.
Ищем таргетолога для проекта в нише психологии.
Планируем запуск таргетированной рекламы на страны СНГ. Желательно, чтобы специалист находился не в России.
Если у вас есть опыт продвижения психологических услуг, будем рады сотрудничеству.
Пишите сразу в личные сообщения с условиями работы, стоимостью услуг и примерами кейсов.
Location: Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates
Job Overview
:
As a
Certified Public Accountant - Senior
at Uvation, you will play a pivotal role in maintaining financial integrity, ensuring compliance, and driving transparency across our operations. You’ll be responsible for core financial reporting, audits, tax compliance, and contributing to strategic financial planning. Collaborating across Uvation Entities, you’ll help support Uvation’s rapid growth and operational excellence.
Key Responsibilities
Prepare, review, and analyze financial statements and reports in accordance with US GAAP, IFRS, or other applicable standards.
Lead monthly, quarterly, and year-end close processes, including journal entries, account reconciliations, and variance analysis.
Support and coordinate internal and external audits; serve as point of contact for auditors and ensure timely and accurate submissions.
Manage tax compliance activities including federal, state, and local filings; support preparation of necessary documentation for tax filings.
Assist with budget preparation, forecasting, and cash flow monitoring.
Identify financial risks and inefficiencies; recommend cost-saving initiatives and process improvements.
Support the development, implementation, and monitoring of internal controls and accounting policies.
Collaborate with FP&A, operations, legal, and leadership to provide financial insight and support business initiatives.
Handle multi-entity and multi-currency transactions (as applicable).
Mentor and review the work of junior accounting staff and ensure best practices are followed.
Qualifications
Bachelor's degree in Accounting, Finance, or related field. Master’s degree preferred.
We are looking for an Emirati/UAE National candidate for this position.
CPA certification is highly preferred.
10+ years of progressive accounting experience, with at least 8 years in a senior or supervisory capacity.
In-depth knowledge of GAAP, IFRS, financial reporting, and regulatory compliance.
Technical Skills
Proficient in ERP/accounting systems (e.g. MS Dynamics & Netsuite ) strong MS Excel skills required.
Familiarity with tools for budgeting, reporting, forecasting, and audit support.
Comfortable working with international and multi-currency accounting processes.
Strong analytical and financial modelling skills.
Soft Skills & Attributes
High ethical standards and ability to handle sensitive and confidential data.
Detail-oriented with strong organizational skills.
Effective communicator, capable of explaining complex financial topics to non-finance teams.
Proactive problem solver with a continuous improvement mindset.
Ability to manage multiple deadlines and competing priorities.
Team-oriented and collaborative across departments.
Bonus / Preferred
Experience in US tax filings, IRS compliance, or international tax matters.
Background in tech, SaaS, or startup environments; familiarity with global or multi-entity structures.
Exposure to automation, process improvement, or scripting in finance-related tasks.
Location: United States
Job Title:
UIUX Designer
Job Description:
The UIUX Designer is responsible the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, creative flair and a strong ability to translate requirements into design and collaborate with other designers to create effective and eye-catching images and campaigns to increase our user base.
Experience Level:
5-8 years
Responsibilities:
Develop and execute design concepts that align with brand guidelines and project specifications.
Manage multiple design projects simultaneously and prioritize tasks effectively to meet deadlines.
Collaborate with the design and marketing teams to understand project requirements and objectives.
Create visually appealing graphics, illustrations, and other design elements for digital and print media
Create and design various projects using Figma, Adobe Photoshop, Illustrator, Adobe InDesign, Jira
Work closely with developers and other stakeholders to ensure design integrity and implementation.
Establish creative direction for the company within brand guidelines
Manage multiple projects within design specifications and budget restrictions
Participate in design reviews and provide constructive feedback to improve design outcomes.
Stay updated on industry trends, design tools, and best practices to enhance skill set and creative output.
Requirements:
Education:
Bachelor's degree or higher in a creative field or a related field.
Experience:
At least 5-8 years of experience in Figma, Adobe Photoshop, Illustrator, Adobe in Design, Jira is a must.
Proven experience as a Graphic Designer with 2-5 years of relevant work experience.
Proficiency in Figma, Adobe Photoshop, Illustrator, and InDesign.
Experience working in an Agile environment using Jira is preferred.
Strong portfolio showcasing a diverse range of design projects.
Excellent communication and collaboration skills.
Ability to work independently and as part of a team in a fast-paced environment.
Attention to detail and a passion for creating visually appealing designs.
Soft Skills:
Excellent written and verbal communication skills
Attention to detail.
Strong analytical skills
Time management and organizational skills
Other:
Familiarity with HTML and CSS preferred.
Knowledge of layouts, graphic fundamentals, typography, print, and web
В роли тимлида команды разработки вы будете руководить процессом создания и поддержки программных продуктов на базе PHP и Laravel. Ваша задача — координировать работу команды, обеспечивать качество кода и соблюдение сроков. В проекте используется стек технологий, включающий PHP 8, Laravel, MySQL, Git, REST API, а также интеграции с 1C и другими API. Компания специализируется на продаже автозапчастей и моторных масел, что определяет специфику бизнес-логики и требований к системе. Опыт работы с перечисленными технологиями и навыки управления командой являются обязательными.
Компания с 20-летним опытом в сфере travel technology, а также в банковских и финансовых областях, электронной коммерции, социальных сетях и онлайн-маркетинге приглашает на позицию Junior Python Developer.
Требования к стеку: Python, алгоритмы, структуры данных, ООП, API.
Location: United Arab Emirates
Job Overview
:
As a
Certified Public Accountant - Senior
at Uvation, you will play a pivotal role in maintaining financial integrity, ensuring compliance, and driving transparency across our operations. You’ll be responsible for core financial reporting, audits, tax compliance, and contributing to strategic financial planning. Collaborating across Uvation Entities, you’ll help support Uvation’s rapid growth and operational excellence.
Key Responsibilities
Prepare, review, and analyze financial statements and reports in accordance with US GAAP, IFRS, or other applicable standards.
Lead monthly, quarterly, and year-end close processes, including journal entries, account reconciliations, and variance analysis.
Support and coordinate internal and external audits; serve as point of contact for auditors and ensure timely and accurate submissions.
Manage tax compliance activities including federal, state, and local filings; support preparation of necessary documentation for tax filings.
Assist with budget preparation, forecasting, and cash flow monitoring.
Identify financial risks and inefficiencies; recommend cost-saving initiatives and process improvements.
Support the development, implementation, and monitoring of internal controls and accounting policies.
Collaborate with FP&A, operations, legal, and leadership to provide financial insight and support business initiatives.
Handle multi-entity and multi-currency transactions (as applicable).
Mentor and review the work of junior accounting staff and ensure best practices are followed.
Qualifications
Bachelor's degree in Accounting, Finance, or related field. Master’s degree preferred.
We are looking for an Emirati/UAE National candidate for this position.
CPA certification is highly preferred.
10+ years of progressive accounting experience, with at least 8 years in a senior or supervisory capacity.
In-depth knowledge of GAAP, IFRS, financial reporting, and regulatory compliance.
Technical Skills
Proficient in ERP/accounting systems (e.g. MS Dynamics & Netsuite ) strong MS Excel skills required.
Familiarity with tools for budgeting, reporting, forecasting, and audit support.
Comfortable working with international and multi-currency accounting processes.
Strong analytical and financial modelling skills.
Soft Skills & Attributes
High ethical standards and ability to handle sensitive and confidential data.
Detail-oriented with strong organizational skills.
Effective communicator, capable of explaining complex financial topics to non-finance teams.
Proactive problem solver with a continuous improvement mindset.
Ability to manage multiple deadlines and competing priorities.
Team-oriented and collaborative across departments.
Bonus / Preferred
Experience in US tax filings, IRS compliance, or international tax matters.
Background in tech, SaaS, or startup environments; familiarity with global or multi-entity structures.
Exposure to automation, process improvement, or scripting in finance-related tasks.
Задачи:
— Разработка на языке Rust программного обеспечения для высоконагруженных серверных приложений;
— Реализация API для бэкенд-сервисов;
— Написание тестов и документирование разработок;
— Участие в код-ревью и обсуждениях решений.
Требования:
— Общий опыт разработки на Rust от 4 лет;
— Знание основных шаблонов проектирования, структур данных и алгоритмов;
— Навыки работы с Git;
— Умение использовать операционные системы на базе Linux;
— Знание основных сетевых протоколов (TCP/UDP), протоколов обмена данными (HTTP, WebSocket, gRPC) и форматов представления данных (JSON, Protocol Buffers);
— Навык оптимизации программ;
— Уровень английского языка достаточный для чтения технической документации;
— Опыт работы с Docker, Github/GitLab CI/CD, системами логирования и мониторинга.
Условия:
— Работа в команде экспертов;
— Широкий технологический стек, сотни проектов;
— Гибкий график работы;
— Льготы и меры господдержки, предусмотренные для IT-компаний (аккредитованы Минцифры);
— Возможность разрабатывать IT-решения для разных отраслей, пробовать новые технологии;
— Организация удаленной работы с возможностью посещения офисов с зонами коворкинга;
— Возможность профессионального роста: тимлид, архитектор, full-stack разработчик;
— Система менторства, сертификация за счёт компании, участие в конференциях, изучение английского языка;
— Активный обмен опытом, митапы, хакатоны, доклады по развитию hard и soft skills;
— 50+ клубов по интересам и профессиональных сообществ внутри компании;
— Уютный мерч;
— Полный соцпакет и «белая» зарплата;
— Корпоративная база знаний и социальная сеть для сотрудников;
— Гибкий ДМС с возможностью подключения родственников;
— Забота о ментальном здоровье: онлайн-консультации с психологом.
Задачи:
— подбор обработчиков звонков (Forex, гео РФ, русскоязычные кандидаты)
— поиск кандидатов через профильные каналы, чаты, базы, рекомендации
— первичный скрининг, интервью, сопровождение до выхода
— ведение базы кандидатов и отчётности по подбору
Требования:
— опыт в HR/рекрутменте от 1 года, именно в нише Forex
— понимание специфики подбора телефонных операторов / sales-менеджеров
— умение работать удалённо и самостоятельно
Условия:
— оклад: фикс ставка + фикс за каждого подходящего кандидата + KPI бонусы %
— удаленный формат по РФ
Location: Phoenix, AZ
Workplace: Remote
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
About the role:
We’re looking for an experienced Account Executive to join our growing GTM team and drive the next wave of growth at LangChain. In this role, you’ll own the full sales cycle helping technical teams at cutting-edge enterprise companies discover, evaluate, and adopt LangChain’s products.
This is a high-impact, high-visibility role where you’ll collaborate closely with engineering, product, and customer success teams to shape how GenAI is adopted across different domains. If you're a relationship-driven seller who thrives in fast-paced, unstructured environments and wants to be part of building the go-to-market motion from the ground up, we’d love to hear from you.
WHAT YOU’LL DO:
- Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
- Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
- Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
- Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
- Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
- Negotiate pricing and deal terms and work with legal to redline contracts
- Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
- Help define and iterate on our sales playbook - your input will help shape our go to market strategies
How to be successful in this role:
- 5+ years of experience selling complex software to enterprise customers
- A relationship builder that garners trust quickly and approaches sales with empathy and curiosity
- Excellent communication and storytelling skills
- Technical acumen with the ability to establish credibility with technical decision makers.
- You thrive in fast-paced start-up environments and are energized by impact - you want to help evolve the playbook, not just follow one
- Driven and solutions-oriented; you know how to navigate roadblocks and keep deals moving forward
- Passionate about generative AI and excited to help customers navigate a rapidly evolving industry
Compensation & Benefits:
- We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
- Annual salary: $350K OTE USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Brazil
Workplace: remote
Remote, Brazil, Full Time, Individual Contributor, +3 years of experience
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating the best high-performing team!
We are looking for a Technical Account Manager to own and elevate Yuno's technical customer relationships across Latin America. This is a leadership position for someone who combines deep technical expertise with the ability to inspire a team, build trust with customers, and drive outcomes that matter. You will be the senior technical voice for our most strategic accounts in the region — and the person who sets the standard for how great technical partnership looks at Yuno.
Day to day, you will lead a team of TAMs while staying close to the most complex customer challenges yourself. LATAM is one of the fastest-growing payment ecosystems in the world, with unique local nuances and high-stakes integrations. That environment rewards people who bring both precision and resilience — someone who can stay steady under pressure, push through hard problems, and come out the other side with better solutions and stronger customer relationships than before.
This role also sits at the heart of Yuno's cross-functional engine. You will work closely with Product, Development, Sales, and Partnerships teams, making sure customer insights translate into real improvements and that internal teams have the context they need to move fast. You will set best practices, define how the TAM function scales, and ensure every integration your team owns reflects the quality and reliability Yuno's customers expect.
If you are technically sharp, and genuinely excited about building something meaningful in one of the most dynamic payment markets in the world — this role is for you.
Your contribution will be
Serve as the senior technical point of contact for strategic accounts, owning escalations and driving resolution on complex integration challenges
Lead high-level discussions with customer leadership around technical strategy, product trade-offs, incident management, and risk mitigation
Define and implement best practices for technical onboarding, integration delivery, and ongoing account health monitoring
Build deep knowledge of each customer's business model, technical stack, and operational needs to proactively unlock value
Partner with developers and senior engineers to provide strategic technical guidance and support solution design
Collaborate with Product and Development teams to customize platform capabilities and feed customer insights into the roadmap
Work cross-functionally with Sales, Partnerships, and Finance to support account retention and regional growth
Monitor integration progress and ramp-up milestones across the team, ensuring consistent and high-quality delivery
Champion the LATAM customer base internally, bringing regional intelligence into Yuno's strategic conversations
Skills You Need
Minimum Qualifications
Fluency in English and Portuguese is a plus ; Spanish is a plus
5+ years of experience in technical account management or integration engineering, preferably in fintech or payments
Proven track record of leading or mentoring technical teams
Strong understanding of RESTful APIs, SOAP, JSON, XML, and API management tools such as Postman, SoapUI, or Swagger
Proficiency in web fundamentals: HTML, CSS, JavaScript, RESTful APIs, and modern frameworks
Hands-on experience in at least one server-side language: Golang, Python, Node.js, or equivalent
Familiarity with server and database technologies including Apache, Nginx, MySQL, Oracle, PostgreSQL, MongoDB, or similar
Strong analytical, problem-solving, and project management skills
Excellent organizational skills with the ability to manage multiple accounts, team priorities, and concurrent projects
Clear and compelling communication with both technical and non-technical stakeholders at all seniority levels
Experience with ticketing systems is a plus
What We Offer at Yuno
Competitive Compensation
Remote Work – You can work from everywhere!
Home Office Bonus – A one-time allowance to help you create your ideal home office.
Work Equipment
Stock Options
Health Plan wherever you are.
Flexible Days Off
Location: Americas
Workplace: remote
Remote, North America, Full Time, Individual Contributor, +4 years of experience
Who We Are
Yuno is the AI-native operating system of global payments and financial services. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.
We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating the best high-performing team!
We are looking for a Key Account Manager ready to work with some of the most visible and fastest-growing brands in North America and build long-term, high-impact partnerships with them. This role spans revenue growth, client success, and product feedback — one of the most cross-functional roles in our commercial organization.
You will be the face of Yuno to our key accounts: the primary point of contact and trusted advisor, building deep relationships with C-level stakeholders. That level of trust takes genuine curiosity and a real technical understanding of your client's business. You will work closely with Sales, Product, and Finance to orchestrate the resolution of complex technical issues at the executive level.
This role will push you to think several moves ahead. You will manage a portfolio of accounts at different stages, from established high-volume merchants to fast-growing ones. That means knowing where the revenue, the risk and the growth sit in your book, planning each account accordingly, and forecasting with discipline. It also means managing competing priorities and working through dilemmas to arrive at the best outcome for your accounts and for Yuno. The payments landscape moves fast, and the best KAMs at Yuno spot opportunities before clients ask for them, build quantified business cases with rigor, and hold themselves to a high bar on every renewal and every renegotiation.
If you're energized by building something meaningful with clients, thrive when no two days look the same, and want your work to shape Yuno's global expansion, this role is for you.
Your Contribution Will Be
Own strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.
Design account strategies that grow each client's business with Yuno, adjusting your approach to where the account sits today and where it can go.
Lead commercial negotiations on renewals, pricing and payment terms, building quantified business cases through value-based negotiation and protecting revenue
Drive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities.
Own monthly, quarterly, and annual forecasting for your portfolio, anticipating revenue risks and growth opportunities.
Own account health metrics, including NPS and client referenceability, addressing concerns before they affect satisfaction.
Take charge of escalations and incidents for your accounts: bring in the right teams across Product, Support, Legal, Finance and Operations, keep the client informed with facts, and follow through to closure.
Act as a leader across the company, not just within your accounts: represent Yuno with authority in front of customers, bring colleagues along behind a clear plan, and raise the bar for how account management is done here.
Use AI tools to work faster and sharper across your accounts, and help set the standard for how account management at Yuno uses them.
Gather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.
Skills You Need
Minimum Qualifications
4+ years of B2B experience in Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, or in an in-house payments role at a merchant, with a proven track record of influencing C-level executives.
Demonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation.
Strong command of forecasting, pipeline building, and managing complex account portfolios with close attention to detail.
Ability to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues. Experience with payments is preferred
You use AI tools as part of how you work every day, from preparing for client conversations and analysing account data to drafting business cases, and you are curious about what they can do next.
High ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.
Fluency in English is required; additional languages are an advantage.
What We Offer at Yuno
Competitive Compensation
Remote Work – You can work from everywhere!
Home Office Bonus – A one-time allowance to help you create your ideal home office.
Work Equipment
Stock Options
Health Plan wherever you are.
Flexible Days Off
Ожидания:
— Опыт коммерческого тестирования от 4 лет.
— Опыт разработки автотестов на Java от 1 года.
— Глубокое понимание REST API, SOAP, HTTP/HTTPS, JSON и опыт их автоматизированного тестирования.
— Опыт работы с брокерами сообщений (Kafka, RabbitMQ или аналогами).
— Уверенное владение SQL: написание запросов средней сложности (DML, DDL), понимание миграций и структуры данных.
— Опыт работы Fullstack QA в течение последнего года и более.
УдалённоseniorРоссия
УдалённоAbu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Umm Al Quwain, United Arab Emirates; Ajman, United Arab Emirates