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Location: Macedonia, North Macedonia Senior Microsoft Dynamics 365 Business Central Functional Consultant (Finance) Location: North Macedonia, Serbia, Bosnia & Herzegovina (preferred). Candidates from other countries are also welcome if they can travel to North Macedonia for occasional on-site work with the client team. Work Arrangement: Remote with occasional client visits in North Macedonia. Salary: 90,000–140,000 MKD net/month (approximately $1,635–$2,544 USD), depending on experience. About the Opportunity Our client is an IT consulting company specializing in Microsoft Dynamics 365 solutions. We are looking for a Senior Business Central Functional Consultant with a strong accounting background to support implementation and consulting projects. Responsibilities Gather client requirements and understand accounting processes. Configure Microsoft Dynamics 365 Business Central. Work with finance modules, including General Ledger, Accounts Payable, and Accounts Receivable. Support implementations, user training, and ongoing improvements. Collaborate with clients and technical teams. Requirements Experience as a Microsoft Dynamics 365 Business Central / NAV Functional Consultant. Strong accounting or finance knowledge. Experience configuring Business Central finance functionality. English communication skills. Ability to travel to North Macedonia for occasional client visits if based abroad. What We Offer Opportunity to work on Business Central implementation projects. Remote work options depending on location and client needs. Collaboration with an experienced consulting team. Interested? Apply and let's discuss the opportunity! Salary: $1,600 – $2,500 / month

Задачи: — Создание удобных и современных веб-интерфейсов с использованием передовых технологий JavaScript (ES6+) — Подготовка качественной и семантически правильной разметки страниц средствами HTML5 и CSS3 с применением препроцессоров (Sass/LESS) — Интеграция frontend-части с серверной частью посредством REST API / GraphQL / WebSocket — Поддержка и развитие существующего UI-кита — Оптимизация производительности приложений для быстрой загрузки и плавной работы на любых устройствах и в браузерах — Совместная работа с backend-разработчиками для улучшения интеграции компонентов — Участие в процессах code review, обмен опытом и поиск наилучших технических решений — Тесное взаимодействие с командой дизайнеров и backend-разработчиков для достижения высокого качества конечного продукта Требования: — Опыт работы не менее 2 лет в качестве frontend-разработчика, участие в разработке крупных и сложных проектов — Отличное знание HTML5 и CSS3, включая Flexbox и Grid, а также препроцессора SASS — Владение современными стандартами JavaScript (ES6+), TypeScript, опыт разработки с использованием Vue.js (Composition API) — Уверенное владение Git, понимание и опыт работы с ветвлением, pull requests, code review — Навык работы с системами сборки и автоматизации (Webpack, Vite, npm/yarn) — Опыт интеграции с бэкенд-системами, глубокое понимание работы с RESTful API, опыт работы с WebSocket — Способность создавать качественный, легко поддерживаемый и читаемый код — Способность анализировать чужой код, выявлять и исправлять ошибки — Самостоятельность в принятии решений и высокая степень ответственности за качество выполняемых работ Будет плюсом: — FSD (Feature-Sliced Design) — Storybook — Разработка дизайн-систем Условия: — Полная занятость — График 5/2 — Формат работы: удалённо Опыт работы: 1–3 года Просьба указывать в сопроводительном письме зарплатные ожидания.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Procurement & Sourcing Manager at OnePay, you will negotiate directly with vendors and manage the commercial outcome on technology spend, including cloud, AI/LLM, data, security, and SaaS vendors. This role is a catalyst for OnePay’s rapid growth and mission to help people save and grow their money. In this role, you will collaborate with various stakeholders in a highly cross-functional role, and drive to execute key new vendor and renewal engagements. AI is central to how we work: you will use it daily to benchmark pricing, compare proposals, review contract terms, and prepare for negotiations. You will: - Lead negotiations end to end on new vendors and renewals, from benchmarking and walk-away positions through final terms - Structure deals beyond price: renewal uplift caps, usage and true-up mechanics, ramp schedules, termination rights, and auto-renewal protections - Run competitive sourcing and building the business case for vendor selection and consolidation - Build and share repeatable AI-assisted sourcing workflows, such as proposal comparison, price benchmarking, contract redlining, and negotiation prep, so the whole team works faster and with better data - Partner with Operations, Finance, Legal, IT, and InfoSec teams to evaluate new vendors and structure the commercial terms - Serve as the primary point of contact for vendors on all contractual matters and act as the escalation point for all employees when communicating with vendor sales reps - Drive the timely review and approval of procurement requests, making sure there is alignment across all key stakeholders, including company C-suite YOU BRING - 3+ years of strategic sourcing or direct vendor negotiation experience, ideally in a high-growth tech or fintech company - A self starter; You don’t just identify problems, you come with solutions. You don’t wait for instructions, and you feel comfortable leading an initiative end-to-end. - Ability to work cross-functionally and with senior management, enabling to creatively meet requirements from our partners without blocking innovation and creativity - Strong negotiation skills. You have a track record of negotiating six- and seven-figure software, SaaS, or cloud agreements and of securing terms beyond price. - Understanding of commercial contract terms (MSAs, order forms, DPAs, SOWs, licensing models) and comfort marking them up with Legal - Hands-on AI fluency: you already use AI tools (such as LLM assistants and agents) - Drive and proactivity - everyone here is a builder and executor WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: United States; South Carolina; New England; Atlanta; North Carolina; New York; Boston; Florida Workplace: Remote ABOUT THE ROLE Cyberhaven is looking for a Technical Account Manager to be the technical quarterback for our customers. You will own the full technical picture of each account: how Cyberhaven is architected and deployed, how it integrates with the customer's environment, how it is performing, and whether it is delivering the outcomes the customer bought it for. You will be the trusted technical advisor to Security, IT, and customer operations teams, and the connective tissue between those teams and Cyberhaven's Product, Engineering, and Customer Success organizations. You will develop deep expertise in Cyberhaven's reimagined Agentic Data Security platform, including its inner workings, data lineage model, endpoint agents, and integrations. You will learn how our customers use it to mitigate data loss threats across their organizations. You are passionate about technology, naturally curious, and driven to exceed customer expectations. You take proactive ownership, anticipating issues before they surface, guiding customers toward best practices, and driving adoption and long-term value. When a problem needs engineering support, you own the escalation, bring a clear reproduction and technical context, and coordinate internally to full resolution. Technical depth, a strong client focus, and experience with SaaS-based security products and endpoint agents (Windows, macOS, and Linux) are required. You will report to the Manager of Technical Account Managers. WHAT YOU’LL DO - Own the technical relationship - Act as the technical owner of assigned accounts, with end-to-end knowledge of each customer's architecture, deployment, configuration, policies, and integrations. - Partner with customers and our Customer Experience teams through onboarding and rollout, including agent deployment strategy, policy design, and phased adoption plans. - Build and maintain strong relationships with stakeholders across your book of business. Manage expectations and ensure stakeholder satisfaction. - Run regular check-ins and business reviews that cover technical health, adoption, risk, and goals. Raise emerging concerns before they escalate. BE PROACTIVE - Monitor account health, agent coverage, and usage patterns. Identify gaps, misconfigurations, and underused capabilities, and recommend optimizations. - Create and drive technical success plans that align customer objectives with Cyberhaven capabilities and deliverables. - Guide customers through upgrades, new feature rollouts, and environment changes (OS releases, MDM/GPO changes, network or infrastructure changes) to avoid disruption. - Advise customers on integrations with adjacent technologies such as SIEM, SOAR, and UEBA to extend the value of their deployment. - Stay current on industry trends and security best practices, and bring them to customers. RESOLVE AND ESCALATE - Analyze, troubleshoot, escalate and resolve complex technical issues across endpoint agents, cloud and SaaS integrations, and platform configuration. - Reproduce customer issues and document clear steps to replicate for Engineering and Development. - Serve as the internal and external point of contact on critical escalations. Drive prioritization with support engineering and keep customers informed through resolution. - Perform root cause analysis and drive preventive follow-ups so issues do not repeat. BE THE VOICE OF THE CUSTOMER - Coordinate customer feedback and feature requests to Product Management, Development, and Operations, with the technical and business context behind them. - Work cross-functionally as the expert on the Customer. - Collaborate with Customer Success and Sales on renewals, expansions, and risk mitigation, providing technical input and account insight. - Develop and maintain knowledge base articles, playbooks, and best-practice resources. WHO YOU ARE - 3+ years of hands-on EDR/DLP endpoint experience. - Expertise with DLP, Insider Threat, and CASB solutions. - 3+ years in a Technical Account Management, Solutions/Sales Engineering, Professional Services, Technical Support, or similar customer-facing technical role. - Demonstrated ability to own customer technical outcomes from implementation through steady-state operation, and to understand a customer's architecture and environment end-to-end. - Hands-on experience deploying, supporting, and troubleshooting SaaS-based security and/or endpoint agent technologies. - Proven experience resolving escalated technical customer issues and working directly with engineering teams. - Strong organizational and planning skills, with the ability to manage multiple accounts and priorities, set timelines, track progress, and maintain clear documentation (success plans, project plans, status reports). - Excellent verbal and written communication skills (English), including the ability to engage both hands-on practitioners and executive stakeholders. - Practical knowledge of networking, security products, and enterprise network infrastructure. - Deep knowledge of Windows, macOS, and Linux, including SCCM, GPO, Intune, registry configuration, PowerShell scripting, MDM, application management, and basic terminal skills. - Software debugging skills: reading and searching logs (Windows, macOS, Linux, and Google Kubernetes Engine), running diagnostic scripts, and process management. - Knowledge of system software design (services, drivers, agents). - Based in EST timezone to support our customers. DESIRED - Familiarity with adjacent technologies that Cyberhaven integrates with (SIEM, SOAR, UEBA). - Prior experience as a TAM or in a similar proactive, account-owning role at a security or SaaS company. - Background in L2/L3 or Escalation Engineering for EDR or DLP tools. This is a plus, not a primary requirement. Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It. Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe. AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking. Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team - Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce - Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters - Advise the company on risk mitigation for trade secret matters, and restrictive covenants - Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks - Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace - Advise on data privacy issues affecting employees and candidates - Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues - Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes - Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use - Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes - Additional duties and responsibilities as assigned   WHAT YOU BRING - 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international Labor and Employment background - law and drafting - Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues - Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration - Experience with compensation plans and with data privacy issues affecting employees and candidates - Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience in Asian and/or Latin American employment markets       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Android Software Engineers in Consumer Engineering work with Product Managers, Designers, Data Scientists, ML Engineers, Backend Engineers, and other mobile engineers to build, experiment with, and scale the experiences that help hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Build and evolve user-facing Android experiences that help people discover, consume, create, and engage with content and communities. Lead projects through the full development lifecycle, from product definition and technical design to implementation, experimentation, launch, and ongoing improvement. Partner with product, design, data science, ML, backend, and platform teams to shape strategy, translate technical capabilities into intuitive experiences, and deliver measurable user impact. Improve Android architecture, performance, reliability, accessibility, developer workflows, and engineering standards while mentoring teammates and driving cross-functional technical initiatives. Who You Might Be An experienced Android engineer who has built and shipped consumer-facing native applications at scale using Kotlin. A strategic, product-minded partner who connects technical decisions to user and business outcomes and can lead through ambiguity. A clear and collaborative communicator who can explain complex tradeoffs, influence stakeholders, and build alignment across teams. A curious, adaptable, and ownership-oriented teammate who embraces experimentation, learns from setbacks, improves processes, and helps others succeed. Technical Qualifications Professional experience developing native Android applications with Kotlin and a strong understanding of Android frameworks and application architecture. Ability to write idiomatic, readable, reusable, and testable code, with strong skills in debugging, performance optimization, reliability, and maintainability. Experience designing mobile systems and interfaces, evaluating architectural tradeoffs, and building scalable features from APIs through user-facing UI. Experience with experimentation, feature flags, instrumentation, analytics, and product or quality-of-experience metrics. Familiarity with Jetpack Compose, Android accessibility, Media3 or ExoPlayer, MediaCodec, HLS or DASH, recommendation systems, or ML-integrated products is a plus. Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $190,800 — $267,100 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Worldwide We’re not looking for a traditional editor who spends days polishing a single video. We’re looking for a performance-driven video editor who can move fast, test angles, and scale output - and who can also create high-converting static ads when needed . This is a hybrid role where video is the core , but the ability to design static creatives adds leverage and speed to our creative pods. If you’re the kind of creative professional who: Thinks in hooks, CTAs, and conversion (not just visuals) Can edit UGC-style videos, testimonials, and product demos fast Can also put together clean, effective static ads for paid social Uses AI tools (ChatGPT, Runway, CapCut AI, etc.) to increase output Moves fast, iterates quickly, and doesn’t over-polish Then you’re our person. ⚡ Why This Role Exists Creative volume wins: Our clients need both video and static ads to test fast and scale what works Hybrid creatives = leverage: Being able to execute both formats increases speed and output per pod AI is changing workflows: We use AI to ideate, script, and produce faster than ever We move fast: Weekly testing cycles require high-output creatives We’re scaling: This is a key role to help us produce more winning creatives, faster 💼 What You’ll Do Video (Primary Focus) Edit short-form direct response video ads for Meta, TikTok, and other platforms Cut UGC, testimonials, product demos, and founder-led content Create multiple video variations (hooks, CTAs, angles) for testing Use editing tools like CapCut, Premiere, etc (your choice) Leverage AI tools (ChatGPT, Pika, Descript, Runway) to speed up workflows Craft scripts and write copy for video concepts Static Ads (Secondary but also very important) Design high-converting static ad creatives for paid social Use templates and systems (e.g., Butter, Creative OS) to move fast Adapt competitor inspiration and swipe files into on-brand ads Create multiple variations for testing (headlines, layouts, offers) Collaboration & Execution Work closely with strategists and growth team to execute concepts Source and organize assets (UGC, stock, hooks, B-roll) Iterate quickly based on performance and feedback Deliver high-volume output without sacrificing effectiveness ✅ What You Bring Must-Haves 2+ years editing direct-response video ads for DTC brands Strong portfolio of high-performing paid social video ads Solid experience creating static ads for Meta Proficiency in an editing tool like CapCut, Premiere, and/or After Effects Working knowledge of Photoshop Strong understanding of performance marketing (hooks, CTAs, angles) Experience writing or adapting copy for ad creatives Familiarity with AI tools (ChatGPT, Runway, Pika, etc.) Ability to work fast and manage multiple projects Strong English communication skills Nice-to-Haves Motion graphics skills Experience with Creative OS, Foreplay, Butter or AdCreative.ai Understanding of funnels, offers, and paid social strategy 🧠 Who You Are Performance-driven. You care about conversions, not just aesthetics Fast. You can produce several creatives per week consistently Versatile. You can switch between video and static when needed AI-curious. You use tools to increase speed and output Resourceful. You can turn raw assets into winning creatives Coachable. You iterate fast and improve with feedback Reliable. You take ownership and hit deadlines

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11338 Outbound Appointment Setter – Payroll Solutions/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing business services company is seeking an Outbound Appointment Setter to generate qualified appointments for its payroll solutions division. This role is responsible for making outbound calls to business owners using company-provided lead lists to introduce alternative payroll software solutions and schedule appointments for the sales team. The ideal candidate is comfortable making a high volume of outbound calls, following proven sales scripts, and professionally representing the company's services. The company will provide lead lists, Salesforce CRM access, and call scripting. Success in this role is measured by outbound activity, quality conversations, and qualified appointments booked. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Outbound Prospecting Make outbound calls to prospective business clients Introduce payroll software solutions and services Qualify prospects using provided criteria Schedule appointments for the sales team Maintain daily outbound call goals CRM Management Update Salesforce after every interaction Document call outcomes and notes Maintain accurate prospect records Track appointment activity and follow-up tasks Sales Support Utilize company-provided call scripts Handle basic objections professionally Confirm scheduled meetings Communicate appointment details to the sales team Maintain organized prospect pipelines Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous outbound calling experience required Appointment setting experience preferred B2B sales experience preferred Salesforce CRM experience preferred Excellent written and verbal English communication Native or near-native English speaking ability required IDEAL CANDIDATE PROFILE Confident and professional phone presence Comfortable making high volumes of outbound calls Strong communication and relationship-building skills Organized and detail-oriented Self-motivated and results-driven Comfortable following established sales processes APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Salesforce Microsoft Office Google Workspace Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: TBD EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE:  Level A-B (Native or Near-Native English accent required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Требования: — Понимание платформы SOFTSWISS: бонусы, админка, ограничения — Опыт с Tier-1 — Владение Customer и Smartico — Опыт в iGaming в Tier-1 обязателен Важно: — Опыт в iGaming в Tier-1 обязателен.

About Our Client: Our Client is a fast-growing procurement and technology company headquartered in Riyadh with operations across Saudi Arabia and Bahrain. We are building innovative solutions to simplify procurement processes, empower businesses, and create meaningful impact. Role Summary: As a Senior Software Engineer, you'll be a key technical leader, driving the design, development, and maintenance of our core backend services. You'll collaborate extensively with product, frontend, and DevOps teams to architect and build highly scalable, efficient, and robust systems. Your contributions will directly enable our customers to optimize their procurement workflows and derive critical insights. This role demands a deep focus on crafting resilient APIs, optimizing database structures, and building seamless integration services that significantly enhance system performance and user experience. What You'll Do: — Lead System Architecture: Spearhead the architectural design of backend systems, ensuring they are secure, reliable, high-performance, and align with our long-term technical vision. — Develop Scalable Solutions: Design and implement sophisticated backend services, APIs, and microservices for our advanced procure-to-pay platform. — Cross-Functional Collaboration: Partner closely with product and other engineering teams to translate complex business requirements into elegant and effective technical solutions. — Integrate and Innovate: Drive integrations with critical third-party systems, including enterprise-grade ERPs like Oracle Fusion, to expand our platform's capabilities. — Optimize and Enhance: Take ownership of optimizing database queries and managing data storage solutions (with a focus on MongoDB), ensuring optimal performance and scalability. — Troubleshoot and Evolve: Proactively identify, troubleshoot, and resolve complex issues in existing backend systems, implementing upgrades and enhancements to continuously improve performance and scalability. — Mentor and Elevate: Provide technical leadership and mentorship to junior developers, championing best practices through rigorous code reviews and knowledge sharing. — Ensure Operational Excellence: Implement comprehensive monitoring, logging, and alerting solutions to guarantee the health, reliability, and proactive management of our systems. — Strategic Contribution: Play a pivotal role in strategic decisions regarding backend architecture, technology stack selections, and future platform evolution. What You'll Bring: — Extensive Backend Expertise: Strong hands-on experience as a MEAN Stack Developer with a proven track record of building and scaling complex backend systems. — Distributed Systems Mastery: Deep experience building distributed and scalable backend infrastructure with a microservices-first design philosophy. — API Design Proficiency: In-depth understanding and practical experience with RESTful API design and microservice architectures. — Core Technologies: Proficient in Node.js, Express.js or Nest.js, with a solid grasp of building REST APIs, Websockets, SQL/NoSQL Databases (MongoDB), message queues, distributed caches, and data pipelines. — Problem-Solving Acumen: Exceptional troubleshooting, debugging, and performance tuning skills. Nice to Have: — Experience with GCP deployments and pipeline management. — Prior experience integrating with external systems, especially ERPs. — Familiarity with AI/ML concepts and their application in backend services. — Knowledge of monorepos and tools like Nx.dev.

Требования: — Strong Senior в ML/AI — Python, статистика, PyTorch/TensorFlow, scikit-learn, MLflow — Опыт работы с AWS/Azure/GCP — Системное мышление О компании: Разрабатываем AI-решения для государственных ведомств и крупных организаций в ОАЭ, Казахстане, Узбекистане, Таджикистане: лицензирование, скоринг компаний, антимонопольный анализ

Location: USA (Remote) Workplace: Remote About The Opportunity We are currently searching for linguists to join our Medical Talent Community. Given the highly regulated nature of the products in the Hebrew market, we are looking for senior linguists with a proven track record specifically within the Life Sciences vertical. We prioritize linguists who understand the nuances of Patient Records and Clinical Protocols. Your specialized expertise will contribute to high-stakes medical and regulatory content. What You’ll Deliver - Regulatory Review: Adapting and validating target text to meet compliance standards. - Life Sciences Expertise: Demonstrable experience in translating for pharmaceuticals, medical devices, or biotechnology. - Standard Operating Procedures: Ability to work within strict GxP environments and adhere to ISO 17100 quality standards. Qualifications - Native-level proficiency in the target language(s) - Currently based in the United States of America - A graduate qualification in translation, linguistics, or language studies, OR - A graduate qualification in another field plus 2 years of full-time professional translation experience, OR - 5 years of full-time professional translation experience. - The ability to follow terminology and reference materials precisely. - Professional experience in translation and localization within the Medical/Life Sciences domains.   Why Collaborate with Lilt? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor, you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. How to join our Life Sciences Community To ensure we meet our client's regulatory obligations, all Life Sciences partners must complete the following: Step 1: Apply with the English-language version of your Resume/C.V. Step 2: Experience Verification: Providing a project list or references highlighting past work in regulated medical markets. [Life sciences questionnaire] Step 3: Compliance Audit: Confirmation of familiarity with relevant local regulations (e.g., the Japanese Pharmaceutical and Medical Devices Act for Japan-bound content). Step 4: Specialized Assessment: Completion of a domain-specific translation or review test. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Задачи: — Сохранять и улучшать показатели текущих автоворонок при масштабировании. — Проектировать и тестировать новые воронки и автоворонки: автомарафоны, автовебинары, лид-магнитные, трипваерные, серии уроков и писем. — Работать с холодным трафиком и базой. — Писать продающие и прогревающие письма (смыслы, триггеры, конверсии). — Собирать метрики и анализировать данные для принятия решений. — Генерировать гипотезы и тестировать их. Требования: Обязательно: — Опыт проектирования воронок продаж и знание интернет-маркетинга. — Насмотренность в инфобизнесе. — Аналитический склад ума: умение работать с данными, цифрами и собирать метрики. — Базовый навык работы с Геткурс (сбор показателей, отправка писем, взаимодействие с техспециалистом). — Уверенное владение BotHelp или Senler (настройка сценариев, серий писем). — Умение писать продающие и прогревающие письма. — Креативность и навык генерирования гипотез. — Ориентация на результат. Желательно: — Грамотная речь и интерес к теме логопедии. Условия: — Формат работы: удалённый. — График: полная занятость. — Фикс + KPI. — Конкретная сумма обсуждается по итогам собеседования. Бонусы и дополнительные условия: — Работа в дружной команде. — Возможность расти вместе с проектом и реально влиять на результат. — Работа в действующем проекте с гибридными запусками.

Требования: — Обязателен опыт работы в страховании и/или в области консалтинга в области страхования и/или страховыми системами. — Высшее образование. — Опыт работы в автоматизации тестирования от 2 лет. — Уверенный опыт тестирования API (Postman, REST Assured или аналогичные инструменты). — Уверенный опыт поддержки и разработки автотестов с нуля. — Понимание жизненного цикла разработки ПО и роли тестирования в этом процессе. — Опыт ведения тестовой документации (тест-кейсы, чек-листы, ПМИ, планы тестирования, инструкции). — Умение работать в команде. — Исполнительность. Обязанности: — Проведение функционального, регрессионного, smoke, интеграционного, исследовательского, релизного тестирования. — Разработка и поддержка автотестов для API в Postman. — Анализ требований и участие в проработке тестовых сценариев для увеличения тестового покрытия. — Разработка и обновление тест-кейсов в TMS Testy. — Выявление, локализация и регистрация дефектов в Jira / Sfera. — Ведение документации по тестированию продуктов. — Взаимодействие с аналитиками, разработчиками и техподдержкой. — Обеспечение качества продуктов.

Задачи: — настраивать и вести кампании в Поиске и РСЯ; — работать с семантикой, объявлениями, аудиториями и ретаргетингом; — анализировать конверсии в Яндекс Метрике; — контролировать бюджеты; — снижать стоимость привлечения клиентов и увеличивать окупаемость рекламы; — готовить понятные отчёты с выводами и предложениями; — тестировать гипотезы и масштабировать успешные кампании. Требования: — опыт самостоятельного ведения Яндекс Директа; — кейсы с цифрами; — умение вести несколько кабинетов и распределять бюджеты; — ориентация на продажи и окупаемость, а не только клики; — использование AI для семантики, объявлений, аналитики или автоматизации с обязательной проверкой результата. Опыт в финтехе, платёжных сервисах или бронировании отелей будет преимуществом. Условия: — удалённая работа; — возможна полная или частичная занятость; — возможность вырасти до руководителя направления контекстной рекламы.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution that captures the state of a customer's server for easier troubleshooting A tool that turns log files into interactive tables so you can easily sort and filter columns Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform What you’ll do Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers. Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities. Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators. Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence. Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety. Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline. Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements. Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same. What you’ll bring Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities. Ability to create and implement processes and procedures that improve team efficiency. Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development. Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills. Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel). About the team We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the Support team handbook page The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .