Location: Los Angeles
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Job Summary:
We are seeking a detail-oriented and tech-savvy Filevine Administrator with strong experience
in legal operations and project management to assist customers in optimizing their use of
Filevine legal tech platform. This role is integral in aligning technology solutions with the client
law firm’s operational goals, ensuring streamlined workflows, and driving adoption across
teams.
The ideal candidate brings a background in technical system administration paired with proven
experience in SaaS ecosystems, workflow automation, and platform administration. You’ll serve
as both a problem-solver and a strategic advisor, capable of leading cross-functional initiatives,
managing platform updates, and training staff.
Must be in the LA Area
What You'll Do:
Strategic Advisory:
Provide expert guidance on system configurations and bespoke workflows to ensure the platform is architecturally aligned with the firm’s organizational structure.
Operational Troubleshooting & Enablement:
Resolve complex technical issues while fostering a culture of self-sufficiency through comprehensive training, documentation, and scalable self-service resources.
Platform Optimization & Adoption:
Drive organization-wide engagement by spearheading feature rollouts and identifying high-impact process improvements that maximize platform ROI.
Product Evangelism & Continuous Education:
Maintain deep subject matter expertise on the Filevine product roadmap (LEX, milestones, and iterative updates) to ensure the firm remains at the forefront of platform capabilities.
Lifecycle Management:
Oversee the technical components of personnel transitions, ensuring seamless onboarding and offboarding workflows to maintain data integrity and user productivity.
Business Process Auditing:
Systematically evaluate existing workflows to identify inefficiencies and realign digital tools with the firm's broader operational objectives.
What You'll Need:
Technical Expertise:
Hands-on administration of
Filevine
or comparable legal technology platforms.
Domain Knowledge:
Deep understanding of
legal workflows
, regulatory compliance, and high-level client service standards.
System Integration:
Proficiency in managing
SaaS ecosystems
, including system integrations and end-to-end process automation.
Collaborative Leadership:
Strong project management skills with a proven ability to lead
cross-functional initiatives
.
Bilingual Requirement:
Must be fully proficient in both
English and Spanish
.
Educational Impact:
Outstanding communication abilities tailored for
user training
, technical support, and organizational change management.
Technological Advocacy:
A passion for solving complex problems, driving platform adoption, and
empowering legal teams
through technology.
Industry Background:
Previous experience in a
law firm, legal department, or paralegal role
is strongly preferred.
Compensation Information: 80,000 - 95,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Competitive & Fair Pay
- Opportunity to learn from a dedicated leadership team
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bergisch Gladbach, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Heinsberg, Germany; Hannover, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rostock, Germany; Rimbach, Germany; Schwerin, Germany; Ulm, Germany; Stuttgart, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Insight Analyst
to join one of our
clients' teams
.
If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you
Key Responsibilities
Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building.
Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports.
Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings.
Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends.
Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives.
Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing.
Shift work is required to cover early morning delivery schedules
Location: Baku
Workplace: onsite
RESPONSIBILITIES
Design, develop, and maintain
modern, scalable, and responsive web interfaces using
React
and
TypeScript
.
Translate product designs and user stories
into high-quality, functional UI components.
Optimize performance
for speed and scalability across browsers and devices.
Refactor legacy code
to align with current best practices and architectural patterns.
Write clean, maintainable, and testable code
using modern frontend tooling.
Implement effective state management
strategies and integrate with
REST/GraphQL APIs
.
Participate in and lead frontend design reviews
and architecture discussions.
Collaborate closely with product managers, designers, and backend engineers
to deliver features end-to-end.
Contribute to planning, estimation, and delivery tracking
of new features and technical improvements.
Identify and resolve performance bottlenecks, UI bugs, and UX inconsistencies.
Mentor peers
, provide constructive
code reviews
, and foster a culture of continuous improvement.
REQUIREMENTS
5+ years
of professional experience in
software development
.
4+ years
of hands-on experience with
React
(and ideally
TypeScript
).
Deep knowledge of
JavaScript/ES6+
,
HTML5
,
CSS3
, and
Web APIs
.
Experience with
responsive design systems
and
CSS-in-JS
(e.g.,
Tailwind
).
Familiarity with
REST/GraphQL APIs
,
WebSockets
, and
real-time data handling
.
Comfortable working with
Git
,
CI/CD pipelines
, and
agile collaboration tools
.
Exposure to
testing frameworks
such as
Jest
or
Cypress
.
NICE TO HAVE
Experience with
microfrontend
or
monorepo architectures
.
Strong understanding of
design systems
and
scalable component architectures
.
Experience integrating
third-party identity/auth systems
(e.g.,
SSO
,
OAuth2
).
Proficiency with
Next.js
,
SSR/SSG
, and hybrid rendering strategies.
A deep appreciation for
UX polish, animation, and interaction design
.
Excellent written and verbal communication skills
for both technical and non-technical audiences.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Baku
Workplace: onsite
ABOUT YOU
We are looking for a Technical Lead who is strategic, hands-on, and deeply committed to engineering excellence to join our engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to lead technical initiatives, shape architectural decisions, and mentor engineers while building scalable systems that power products used by game developers worldwide.
Strong leadership and technical expertise in backend engineering are essential, along with extensive experience in Go, distributed systems, and production-grade infrastructure. The ability to balance technical vision with business priorities—driving modernization efforts while maintaining delivery momentum—will be key to your success in this role.
If you're passionate about building high-performing engineering teams and love creating robust, scalable solutions that empower the gaming industry, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Initiate and lead discussions
on technical solutions and architecture.
Influence technical decision-making
and set standards for sound engineering practices.
Lead refactoring and modernization efforts
while maintaining delivery timelines.
Identify and prioritize technical debt
to ensure long-term codebase health.
Collaborate with product and engineering leads
to balance business goals with technical integrity.
Build and deliver end-to-end software solutions
in a fast-paced environment.
Take ownership of production issues
and define efficient triage and resolution processes.
Implement robust test coverage
and uphold strong code review standards.
Enhance developer experience
by improving tools, processes, and workflows.
Act as a
hands-on technical leader
who guides, mentors, and inspires the engineering team.
REQUIREMENTS
8+ years
of experience in software development.
2+ years
of experience working with
Go
.
2+ years
of experience as a
Technical Lead
.
Strong experience with
PostgreSQL
and/or
MySQL
.
Proficiency with
Git
,
Docker
,
Kubernetes
, and
Helm
.
Experience with messaging systems (
RabbitMQ
and/or
Kafka
).
Basic understanding of frontend frameworks (
React
and/or
Next.js
).
Basic knowledge of
cloud computing
(
Google Cloud Platform
preferred).
NICE TO HAVE
Experience building
scalable, secure Login-as-a-Service platforms
.
Deep understanding of
OAuth2
,
OIDC
,
SAML
,
JWT
, and
session/token management
.
Strong knowledge of
social login
,
SSO
, and
federated identity
.
Experience designing
multi-tenant identity systems
with isolation and configurability.
Experience delivering
developer-friendly APIs, SDKs, and integration documentation
.
Excellent English communication skills
- both technical and non-technical.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
We’re looking for Product Engineers who thrive at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
WHAT YOU’LL DO
- Own feature development from backend services to AI-powered user experiences.
- Turn customer feedback into product improvements through rapid iteration and experimentation.
- Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
- Hold a high bar for code quality testing, monitoring, and reliability are second nature.
- Prioritize ruthlessly and navigate changing requirements with autonomy.
WHAT YOU'LL BRING
- 2+ years of full-stack engineering experience. We are open to hiring mid-level, senior-level and staff-level candidates for this role.
- Computer Science, Computer Engineering, Electrical Engineering degree or equivalent experience.
- Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
- Outcome-driven mindset: you measure success in impact, not just shipped features.
- Comfortable collaborating across engineering, product, and customer-facing teams.
- Low ego, high energy, resilient in a fast-paced environment.
- Bonus: prior startup, hacker, or founder experience.
- Eagerness to work in person with us in NYC full time.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As a Forward Deployed Product Engineer, you'll embed directly with the largest brands in home services — learning how their businesses actually run, then designing and shipping the AI systems that run their front lines. This isn't a solutions role where you hand off specs and stop coding: you own the build end-to-end, from the first customer conversation to a live deployment handling real call volume. And because you have the deepest view of what customers actually encounter, what you learn in the field feeds directly into our core product roadmap.
Recent recognition:
- How a chance encounter in Texas sparked a $1 billion Kleiner Perkins-backed AI startup | Fortune (2026) https://fortune.com/2026/04/27/avoca-ai-agents-missed-calls-hvac-plumbing-roofing-kleiner-perkins-chen-shrivastava-braswell/
- Should you join: Avoca | Next Play (2026) https://nextplayso.substack.com/p/should-you-join-avoca
- Brody Pennell Partners with Avoca to Take On the Full Customer Experience | Yahoo Finance (2026) https://finance.yahoo.com/small-business/articles/brody-pennell-partners-avoca-full-133000847.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAHeUirkv4HWbM90y3rZrET7lZnVIDsrXfVrtcXP2PwMzvm8L3xhB0_N_G4YT5_vNHIn-7gI9gBBQ5WadJmI9jsbSzwiQ0WR4YuztRxHi9vUWZZe8PRbjwLUSaEtaxVT_mZ7TVuTJrGqzpohDYQ1hNhmTWGQJyRW5pR0BV5zMYuYp
WHAT YOU’LL DO
- Embed with customers to deeply understand how their business runs, then design and deploy AI voice agents that work from day one.
- Build production integrations into customer CRM/FSM systems (APIs, webhooks, and data flows) plus the monitoring and feedback loops that keep them healthy.
- Translate messy, real-world business requirements into clean technical architecture and shipped code.
- Spot patterns across deployments and turn them into reusable tooling and product improvements that scale beyond a single customer.
- Operate with high autonomy in high-stakes, ambiguous environments.
- Serve as the on-site technical presence for strategic accounts.
WHAT YOU’LL BRING
- 3+ years of software engineering experience with strong full-stack or backend fundamentals. We are open to hiring mid-level, senior-level and staff-level candidates for this role.
- Computer Science, Computer Engineering, Electrical Engineering degree or equivalent experience.
- Proficient | Advanced in TypeScript/JavaScript (Next.js, React, Node/Fastify); comfortable with PostgreSQL and AWS; ships production-grade code.
- Excel at communicating complex technical concepts to non-technical stakeholders.
- Thrives in fast-paced, ambiguous settings — has delivered systems in dynamic environments with shifting priorities.
- Eagerness to work in person with us in NYC full time, with travel to customer sites for key deployments.
- Bonus: LLMs, prompt engineering, AI agent frameworks, vector databases, or voice/telephony infrastructure — and an eye for how LLM systems shape user experience.
- Bonus: direct customer-facing experience — working with clients to scope, implement, or roll out features.
YOUR FIRST 6 MONTHS
- Month 1: Onboard into our TypeScript/voice-AI stack, shadow a live deployment, and ship your first production changes to a customer integration.
- Month 3: Own the technical build on a strategic account end-to-end — scoping the integration, standing up the agent, and validating it against customer-agreed success criteria.
- Month 6: Be the technical owner at go-live for a flagship account, on-site when it counts, with reusable tools or product improvements you've built now running across other deployments.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits
- Standing desks and workspace accommodations available on request
- All core tools and software provided
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Location: Kuala Lumpur
Workplace: onsite
ABOUT YOU
We are looking for a Senior QA Engineer who is meticulous, technically sharp, and forward-thinking to join our engineering team. You thrive in fast-paced, agile environments and are passionate about ensuring quality at every stage of the development lifecycle. You are not only confident in manual testing but also eager to integrate AI driven testing tools and workflows to elevate productivity, test coverage, and defect detection.
You bring deep expertise in exploratory and structured testing, contribute to team best practices, and are proactive in monitoring production behavior and user experiences. You stay curious about emerging tools and technologies, especially AI, and know how to leverage them effectively without losing sight of the fundamentals.
If you’re excited to improve test processes, advocate for quality across teams, and drive innovation in QA through automation and AI, we’d love to hear from you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own and lead manual testing of complex features across multiple environments
Drive exploratory and regression testing using structured documentation and product knowledge
Identify, log, and track reproducible issues with precision using bug tracking tools (e.g. Jira)
Analyze production logs and real-user behavior to proactively identify quality gaps
Create and maintain detailed test cases, checklists, and QA documentation
Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage
Evaluate and integrate AI-powered tools (e.g. test generation, log analysis, visual regression) into QA workflows
Set up and manage test environments, staging pipelines, and job configurations
Conduct load/stress testing and performance investigations
Act as a quality advocate across sprint planning, reviews, and release cycles
Mentor junior QA engineers and promote a culture of proactive quality ownership
Qualifications & Skills
Proven experience in software QA or testing roles, including ownership of end-to-end quality
Degree in Computer Science, Information Technology, or related field
Strong understanding of manual testing methodologies and defect life cycle
Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git)
Practical experience using Postman and similar tools for API validation
Hands-on experience with CI/CD pipelines and deployment readiness processes
Proficiency with browser developer tools and basic terminal/command-line usage
Strong verbal and written English communication skills
Familiarity with AI-powered testing tools (e.g., test case generation, smart test prioritization, AI log analysis)
Good to Have
Experience with Playwright, Cypress, or Selenium for automated test development
Understanding of backend technologies, APIs, and familiarity with PHP or related languages
Experience working in Linux environments and using Bash scripting
Hands-on with AI platforms (e.g., ChatGPT, Testim, Mabl, or AI-based bug triaging tools) in a QA context
BENEFITS:
Convenient work tools
Latest Mac workplaces + additional hardware to make you more effective at work
Google Chat, Gmail, Google Drive, Confluence, Jira, GitLab
Professional growth
Free trainings and participation in specialized conferences
Rich knowledge exchange within the company
More perks
Health insurance (Medical, dental and optical)- Employee and dependants
Flexible hours: organize your day according to your needs and sprint & teamwork demands
No dress code
Comfortable and new office environment
The duties of this position may change from time to time so the individual and organization can achieve their results. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla KL Sdn Bhd takes your privacy very seriously, and will not sell or externally distribute any data received during the hiring process. Pursuant to the Personal Data Protection Act 2010 (“PDPA”), Xsolla KL Sdn Bhd is mindful and committed to the protection of your personal information and your privacy. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
For more vacancies: https://xsolla.com/careers
Location: Doha
Workplace: OnSite
ABOUT THE STUDIO
Utopia Studio is an AI-native venture builder for the Global South, backed by Qatar Development Bank. We work with domain experts across the GCC, Southeast Asia, and Africa to accelerate venture creation through AI-driven execution and shared infrastructure.
At the core is Utopia OS — a modular platform that automates what's repeatable, embeds AI agents across workflows, and lets learning compound across ventures.
ABOUT THE ROLE
We're looking for a founding product engineer to build the platform and infrastructure side of Utopia OS. You’ll design, develop, and scale the shared systems, data pipelines, and full-stack applications that power dozens of AI-native ventures launching from Doha for the Global South.
You’ll combine deep backend expertise with the ability to deliver seamless, data-driven web experiences that make AI-native venture building faster and smarter.
You will work as part of a product trio with the Design Lead and the Rapid Prototyping Engineer, making joint decisions on discovery, scope, and technical approach.
Reports to: Studio Director
Growth path: Head of AI Platform / CTO track
RESPONSIBILITIES
PLATFORM ENGINEERING & INFRASTRUCTURE
- Architect, build, and maintain Utopia OS infrastructure: auth, data systems, deployment, monitoring, analytics
- Develop full-stack web apps and plugins for studio-wide decisioning and analytics
- Build and maintain data pipelines for ingestion, transformation, and deployment across all ventures
- Develop and maintain robust backend systems and APIs, integrating modern databases (Postgres, Supabase, PlanetScale) and data architectures (Iceberg, Delta Lake).
- Implement data pipelines and transformation workflows (Dagster, Airflow) to enable real-time analytics across ventures.
- Create clear, reusable documentation and internal tooling to standardize engineering practices across the platform.
- Take early-stage products and harden them for scale, reliability, and compliance.
- Collaborate with design and product teams to translate data and infrastructure capabilities into intuitive user experiences and venture-facing tools.
- Implement CI/CD, observability, and security frameworks across the portfolio
- Design deployment templates for multi-tenant environments and enterprise integrations
COLLABORATION & ENGINEERING EXCELLENCE
- Work closely with venture teams to integrate AI workflows and shared infrastructure
- Improve developer experience through modern, intuitive tool design
- Provide technical guidance and mentorship to engineers and fellows — fostering a culture of learning, experimentation, and shared standards across the Studio.
- Document architecture, standards, and playbooks so they can be reused across the studio
- Communicate complex technical concepts clearly to both engineering and non-technical stakeholders — turning systems thinking into shared understanding.
- Stay current with advances in generative AI, data infrastructure, and modern web engineering
- Work in a tight loop with the Design Lead on design system needs and with the Rapid Prototyping Engineer to productionize validated prototypes into secure, scalable services.
- Co-own technical discovery with the product trio: define evaluation plans, success metrics, and risks before committing to builds.
- You’ll also help the team build shared capabilities typically owned by dedicated functions — like LLMOps, Data Engineering, and Security — but in a lean, integrated way.
- That means establishing lightweight evaluation pipelines, data ingestion templates, and security practices that can scale across multiple ventures without extra overhead.
- These foundations will later evolve into formalized systems as Utopia grows.
- We operate as a compact, AI-native core team — covering product, design, and engineering end-to-end.
- Each of us contributes to early foundations in areas like evaluation, data, research, and security, ensuring the platform scales responsibly without added layers or headcount.
EXPERIENCE & SKILLS
- Bachelor's or Master's in Computer Science, Software Engineering, or related field
- 4–8 years in full-stack and backend development (startup or AI context preferred)
- Strong with modern frameworks (React, Vue, Angular, Next.js, SvelteKit) and backend systems (Postgres, Supabase, PlanetScale)
- Experience with data pipelines (Dagster, Airflow) and modern data lakes (Iceberg, Delta Lake)
- Experience designing data-driven applications — integrating analytics and visualization into user-facing tools.
- Comfortable with cloud platforms (AWS/GCP/Azure), Docker, Kubernetes, and CI/CD pipelines
- Strong documentation and communication skills — you can explain complex systems clearly
TECHNICAL FOUNDATIONS
- Strong in full-stack development, with expertise in at least one modern front-end framework (React, Svelte, Vue, Angular, or Next.js)
- Experienced with backend systems, data pipelines, and cloud infrastructure (Postgres, Supabase, AWS, Docker, Kubernetes)
- Comfortable developing and deploying in hybrid environments, with CI/CD, monitoring, and observability best practices
- Familiar with data lake architectures (Delta Lake, Iceberg) and workflow orchestration tools (Airflow, Dagster)
IMPACT & SUCCESS METRICS
- Accelerate venture build cycles through reusable systems and faster deployment
- Improve infrastructure reliability and security across ventures
- Reduce duplication and increase code reuse across the Studio platform
- Enable measurable improvements in venture launch speed, uptime, and developer experience
MINDSET & VALUES
- Systems + Empathy: You balance deep backend expertise with product intuition and user empathy.
- AI as collaborator: You build infrastructure that learns, adapts, and improves through automation and AI augmentation.
- Outcome focus: You optimize for speed, reliability, and measurable business value across all ventures.
- Continuous learning: You're always exploring new frameworks, architectures, and AI tools that make engineering smarter and more efficient.
WHAT YOU CAN EXPECT
- Meaningful Impact: Your work directly contributes to building the core infrastructure behind a new generation of ventures - enabling equitable, AI-native innovation across the Global South.
- Collaborative Culture: We thrive on openness, curiosity, and collective intelligence. Everyone has a voice, and decisions are made transparently.
- Growth Mindset: From AI learning and use budgets to mentorship, we invest in your development and help you grow beyond your comfort zone.
- Competitive Rewards: Tax-free compensation, private health and travel insurance, and a benefits package designed for both security and flexibility.
- Wellbeing First: Generous PTO, flexible hybrid setup, and wellness programs to help you stay balanced.
- Work-Life Integration: Office lunches twice a week, great snacks, and team meetups that keep energy and connection high.
- Global Exposure: Occasional travel across Southeast Asia, Africa, and the Middle East for meaningful, on-ground collaboration with venture teams.
- Inclusive by Design: We celebrate diversity and are committed to building an environment where everyone belongs.
WHY THIS ROLE MATTERS
You'll be building the operating system for AI-native venture creation — the foundation that founders across the Global South will use to build the next generation of companies.
Your work will power Utopia OS and enable innovation aligned with Qatar's Vision 2030 for a digital, knowledge-based economy.
Your work will accelerate venture build time and reduce technical duplication across the Studio — measurable through faster deployment cycles, improved reliability, and reusable systems.
WHO THIS ROLE ISN’T RIGHT FOR
If you prefer working in rigid environments, or need fully defined specs before shipping, this may not be the right fit.
We move fast, operate with high trust, and expect engineers to take ownership from architecture through to production.
THE UTOPIA PLATFORM ADVANTAGE
The Studio is part of Utopia Capital’s integrated venture platform designed to solve the biggest friction points in emerging market venture creation.
Most founders face a broken journey: they struggle to build with limited resources, chase capital across disconnected investors, and lack the infrastructure to scale across regions. We've built a different system.
The Studio co-builds ventures with domain experts using AI-native infrastructure, compressing the path from concept to product. The Radical Fund and A-typical Ventures provide fast, aligned capital from pre-seed through Series A, removing fundraising friction at every stage. And Utopia OS — our shared technical backbone — gives every venture access to the same tools, data systems, and regional networks that would normally take years and millions to build.
This means founders can focus on solving real problems while we handle the build infrastructure, capital coordination, and cross-regional expansion. It's a compounding system: each venture we build makes the next one faster, smarter, and more capital-efficient. That's the platform advantage that you will be part of and contribute to, purpose-built for the complexity of the Global South.
We believe innovation should be inclusive and globally distributed. Our team is built on openness, curiosity, and collaboration — with people from across the GCC, Africa, and Southeast Asia working together to build meaningful ventures.
All roles are based in Doha, Qatar, with flexible hybrid options and global travel opportunities (unless otherwise stated). We welcome talent from every background to join us in shaping the future of AI-native innovation.
Location: Canada; Toronto
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Role Overview:
Design and implement novel research ideas, ship state of the art models to production, and maintain deep connections to academia and the government. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and conducting research depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work.
Key Responsibilities:
- Design, build and scale agentic AI systems for serving mission critical use cases.
- Research, implement, and experiment with ideas on our supercompute and data infrastructure.
- Learn from and work with the best researchers in the field.
- Execute across the full AI stack and ship products to serve public interest.
Qualifications:
- Canadian citizenship and eligibility for security clearance (required for this role).
- Extremely strong software engineering skills.
- Proficiency in Python and related ML frameworks.
- Experience training, evaluating, and using (as an end-user) LLMs.
- Experience using large-scale distributed (GPU) LLM training strategies.
- Bonus: paper at top-tier venues (such as NeurIPS, ICML, ICLR, AIStats, MLSys, JMLR, AAAI, Nature, COLING, ACL, EMNLP).
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Istanbul
Workplace: onsite
The international technology company Ajax Systems opens a full-cycle production facility in Türkiye.
Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast.
We invite Production Engineers to join the production management team and oversee all the production processes in line with the company’s quality standards and manage the production team. This position is a key strategic role in the company contributing to sustaining and growing business to achieve long-term success at Ajax.
Location: Istanbul, DESBAS(Tuzla)
Responsibilities
Ensures the implementation of the devices that are planned to be introduced on the line.
In case of violation or defect detection, s/he blocks the product lot or stops the line until the nonconformities are corrected.
Informs the management about detected nonconformities, violations and defects by using nonconformity protocols.
Monitors changes in route operational maps (MOC) and technological
instructions.Participates
in the technological control of drawings regarding material accuracy and size
selection.Organizes
experiments and tests of new materials and semi-finished products.
Participates in the improvement of input control and technological control of production and product quality.
Participates in studies on the definition and selection of optimal parameter control methods.
Participates in the standardization of control materials.
Ensures that the department works according to the requirements of the Quality Guidelines.
Participates in determining the priority targets of the department that can be measured in the field of
quality.Implements
and provides a process approach to the implementation of production activities while performing official
duties.Participates
in the analysis of the effectiveness of actions implemented in the field of process and product quality.
Develops their qualifications by participating in seminars and trainings,
Works in accordance with working and industrial discipline, internal working regulation rules and hygiene rules,
Complies with occupational health and safety instructions,
Fulfills the requirements, management decisions and instructions of the current legislation
Ajax Systems is a big team of professionals and open-minded people who share ambitious goals. Join in!
Location: Mohandeseen, Giza
Workplace: onsite
We are looking for a dedicated Call Center Agent to handle inbound and outbound customer interactions, resolve inquiries efficiently, and ensure a seamless customer journey.
What you will do:
Handle inbound and outbound customer calls professionally and efficiently.
Respond to customer inquiries regarding financing solutions, payment plans, and account details.
Provide accurate product and service information while maintaining high-quality standards.
Resolve customer complaints, requests, and escalations with empathy and efficiency.
Log all customer interactions accurately in the CRM system.
Follow up on pending cases to ensure timely resolution.
Collaborate closely with team leaders to improve call quality and enhance the customer experience.
Promote Klivvr's financing services and guide customers through the application process.
Ensure compliance with company policies, data privacy regulations, and Central Bank of Egypt requirements.
Strive to meet and exceed individual and team KPIs, including call handling time, customer satisfaction, and resolution rates.
To succeed in the role, you’ll need to have:
Bachelor’s degree in Business Administration, Commerce, or a related field.
0–2 years of experience in customer service, preferably in financial services, banking, or telecom.
Strong problem-solving skills and the ability to handle customer concerns effectively.
Active listening and conflict-resolution skills.
Excellent communication and interpersonal skills in both Arabic and English.
Basic computer proficiency, including Microsoft Office and CRM tools.
Location: London
Workplace: OnSite
About Clarity
We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic.
You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform
What you’ll actually do
50% Build — design & ship
- Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls.
- Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting.
- Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift.
- Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links.
- Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops.
25% Architect & scale
- Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed.
- Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks.
- Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning.
- Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups.
15% Collaborate
- Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams).
- Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features.
10% Align & showcase
- Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics.
What makes you a great fit
- Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️
- AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar).
- 7–10 years building production ML/back‑end systems; 2+ years leading while coding.
- Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams).
- Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines.
- LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift).
- Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control.
- Communication: You explain results clearly, align stakeholders, and write crisp docs.
Bonus points
- DevOps wizardry; GPU/accelerator experience.
- Multimodal pipelines (text + voice + screenshots).
- Prior experience in contact center/CX analytics or novelty/anomaly systems.
- Founder or founding engineer experience
Location: Sydney
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking for an Enterprise Account Executive (Sydney) with a strong background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’ll be responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. The role is based in Sydney, Australia.Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking.Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing.Build strong relationships with VP and C-level stakeholders across business and IT functions.Deliver tailored demos and sales presentations to address specific customer needs.Maintain clear forecasting and reporting through CRM systems.Identify and nurture opportunities within existing accounts for expansion and growth.Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers.Excellent communication, relationship-building, and negotiation skills.Strong understanding of enterprise sales methodologies and processes.Experience with CRM or BPM platforms would be a plus.Based in Sydney or open to regular in-person collaboration when needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Responsibilities:
Drive new customer acquisition and meet or exceed revenue
targets.
Build
and maintain a healthy sales pipeline through proactive outreach and
networking.
Manage
the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and
closing.
Build
strong relationships with VP and C-level stakeholders across business and IT
functions.
Deliver
tailored demos and sales presentations to address specific customer
needs.
Maintain
clear forecasting and reporting through CRM
systems.
Identify
and nurture opportunities within existing accounts for expansion and growth.
Requirements:
Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track
record.
Proven
success managing complex sales cycles and engaging executive-level
buyers.
Excellent
communication, relationship-building, and negotiation
skills.
Strong
understanding of enterprise sales methodologies and
processes.
Experience
with CRM or BPM platforms would be a
plus.
Based
in Sydney or open to regular in-person collaboration when needed.
What you should expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full
potential.
Flexibility
& Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and
professionally.
Recognition
& Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day
one.
Innovative
Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the
curve.
Benefits
& Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Limassol, Cyprus
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Are you a Russian-speaking digital marketing professional with experience in paid-social platforms and a solid understanding of traffic acquisition?
Join Aleph as a Client Solutions Manager and help drive the success of top brands’ campaigns. This role is perfect for someone coming from sales, business development, or media buying, who is eager to apply their expertise in social advertising platforms like TikTok, Meta, Snap, X, or Reddit.
What you'll do:
Client Relationship Management:
Build and maintain strong relationships with Russian-speaking clients, understanding their marketing objectives and ensuring campaign success.
Campaign Strategy & Execution:
Develop and execute paid-social strategies across platforms, leveraging your understanding of traffic acquisition and campaign optimization.
Performance Analysis:
Monitor campaigns, analyze results, and provide actionable insights to maximize ROI.
Collaboration:
Work closely with internal teams—sales, creative, and technical—to ensure seamless campaign execution and client satisfaction.
Innovation & Market Knowledge:
Stay up-to-date with trends, emerging technologies, and competitor activity to bring fresh ideas that improve campaign performance.
What you need for this role:
1–3 years of experience in client solutions, account management, sales, business development, or media buying.
Hands-on experience with
paid-social platforms
(preferably TikTok, but Meta, Snap, X, or Reddit are also acceptable).
Understanding of effective traffic acquisition and campaign optimization.
Bachelor’s degree or higher in Business, Economics, Marketing, or related fields.
Strong analytical skills, attention to detail, and ability to manage multiple projects.
Excellent communication skills in
Russian and English
, both internally and externally.
Positive, proactive attitude with a drive to deliver exceptional client outcomes.
What will make us really love you:
You combine hands-on paid-social expertise with strong client relationship skills.
You are proactive, results-driven, and eager to take ownership of campaigns.
You thrive in a collaborative team environment and bring a positive, solution-oriented approach.
You are coachable, resilient, and excited to grow in digital advertising.
You have a proven ability to understand client objectives and deliver measurable results.
What you'll love about us:
Work with high-profile clients across global markets, driving impactful paid-social campaigns.
Join a supportive, international team with a fast-paced, dynamic culture.
Enjoy continuous learning and professional development in social advertising.
Freedom to innovate, create, and grow within a company that values performance and individuality.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 32,000.
In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: London
Workplace: OnSite
About Clarity
Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences.
We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry.
We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity for someone passionate about data-driven experience design, AI analytics, and product strategy in the CX space.
Role Overview
As a Product Manager for Voice of the Customer, you’ll own the product vision, strategy, and roadmap for Clarity’s VoC solution. You’ll work cross-functionally with engineering, design, and AI teams to transform real-time feedback, surveys, and conversation data into intelligent insights that help businesses understand their customers at scale.
You’ll define how organizations collect, interpret, and act on customer sentiment — shaping a product that bridges customer experience, analytics, and automation.
Responsibilities
- Own the product strategy and roadmap for Clarity’s Voice of the Customer platform.
- Collaborate with design, AI, and engineering teams to deliver features that turn customer feedback into actionable intelligence.
- Define KPIs, measure adoption and impact, and use data to guide product decisions.
- Work closely with customers and partners to understand pain points, validate hypotheses, and translate insights into product priorities.
- Partner with marketing and GTM teams to position and launch VoC capabilities effectively.
- Collaborate with the AI and data science teams to enhance sentiment analysis, topic detection, and trend dashboards.
- Prioritize initiatives that integrate VoC insights with other Clarity modules (Agent Assist, Inbox, Analytics).
- Stay ahead of market trends and competitor offerings to ensure Clarity remains at the forefront of AI-driven CX intelligence.
Requirements
- 5+ years of experience in product management, ideally in CX, analytics, or SaaS platforms.
- Strong understanding of Voice of the Customer, feedback systems, and customer experience analytics.
- Experience working with AI/ML, NLP, or data visualization products is a strong plus.
- Proven ability to turn customer insights into clear, measurable product outcomes.
- Excellent communication and stakeholder management skills; comfortable aligning across technical and business teams.
- Analytical mindset, with experience using data to inform prioritization and feature development.
- Bachelor’s degree in business, engineering, computer science, or related field (MBA or equivalent experience preferred).
Why Clarity?
- Shape the future of AI-powered customer experience analytics.
- Freedom to experiment, define, and scale a product that impacts thousands of users.
- Competitive compensation, equity, and benefits.
- Work with a collaborative, impact-driven team that values creativity, speed, and clarity in execution.
Location: Nicosia, Cyprus
Workplace: on-site
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an
International Sales Executive
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
General Duties & Responsibilities
The International Sales Executive is responsible for managing and nurturing relationships with key clients to ensure long-term success and satisfaction. This role involves understanding client needs, providing tailored solutions, driving revenue growth, and coordinating with internal teams to deliver exceptional customer service. The specialist will also be responsible for identifying opportunities to expand accounts, resolving any issues that arise, maintaining detailed account records, and conducting international travel to meet with global clients and stakeholders.
Detail Responsibilities
Sales: conducting sales activities, acquiring new clients, closing sale contracts, and providing follow-up support to ensure customer satisfaction and retention.
Client Relationship Management: Develop and maintain strong relationships with key accounts, acting as the main point of contact to ensure customer satisfaction and loyalty.
B2B Sales and Account Management: Manage key business-to-business (B2B) accounts, ensuring high levels of client satisfaction and retention. Identify and pursue new business opportunities within existing accounts.
Account Planning: Create and execute strategic account plans to achieve client objectives and business growth.
Needs Assessment: Understand client needs and challenges, providing customized solutions and product recommendations.
Revenue Growth: Identify opportunities to upsell or cross-sell additional products or services, driving revenue within existing accounts.
Issue Resolution: Proactively address any issues or concerns that clients may have, ensuring a swift resolution and maintaining client trust.
Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer service to deliver tailored solutions and seamless client experiences.
International Travel: Conduct international travel as required to meet with global clients, attend meetings, and manage key accounts across different regions.
Reporting and Documentation: Maintain detailed records of account activities, prepare reports on account status, and track client interactions.
Sales Forecasting: Provide accurate forecasts and insights to assist in sales planning and inventory management.
Market Insight: Stay informed about industry trends, competitor activities, and market developments to better serve clients.
Contract Negotiation: Negotiate contracts and terms with clients, ensuring mutually beneficial agreements.
Continuous Improvement: Attend training and stay updated on product offerings and sales techniques to continuously improve account management skills.
Job Qualifications
Education: Bachelors degree in business, Marketing, or a related business field. A Master's degree will be considered an advantage.
Experience: Proven experience in account management, international sales, B2B sales, or a similar role within a commercial setting.
Skills:
Strong communication and interpersonal skills with the ability to build and maintain relationships.
Strategic thinking and problem-solving abilities.
Proficiency in CRM software and other account management tools.
Ability to negotiate and close deals effectively.
Organizational skills with attention to detail.
Ability to analyze market data and client needs to provide tailored solutions.
Attributes: Proactive, client-focused, results-driven, and a team player.
Travel: Willingness and ability to travel internationally as required.
Languages: Fluent in English and Arabic speaking is required for this position.
Location: Chisinau, Moldova, Republic of
Workplace: on-site
Hai în echipa noastră, dacă…
Ai experiență în coordonarea echipelor și îți dorești să contribui la dezvoltarea și performanța oamenilor din subordine? Ești pasionată de domeniul contabilității? Dacă ești o persoană orientată spre rezultate, cu abilități solide de organizare și găsire de soluții, te încurajăm să aplici pentru acest rol.
Principalele tale misiuni vor fi:
Planifică și coordonează activitățile echipei contabile și se asigură de respectarea termenelor limită;
Asigură respectarea termenelor stabilite și acuratețea datelor privind situațiile financiare de închidere lunară și anuală;
Urmărește lunar indicatorii cheie de performanță ai echipei pentru a asigura procentul de calitate definit de comitetul operațional;
Analizează rezultatele echipei, pregătește și propune spre validare către managerul departamentului Contabilitate strategii de lucru pentru membrii echipei;
Anticipează posibile variații ale volumului de activități contabile și implementează acțiuni specifice pentru rezolvarea problemelor;
Efectuează periodic controale de calitate și rapoarte către managerul de departament cu scopul de a asigura o imagine clară asupra conturilor companiei;
Menține legătura cu clientul și alte servicii, se asigură că se respectă nivelul de calitate și sunt respectate deadline-urile, conform cererilor;
Mediază dificultăți sau conflicte în relația cu clienții intern/externi;
Raportează săptămânal managerului de departament, asigurându-se de realizarea activităților;
Urmărește și raportează realizarea situațiilor financiare anuale în termenele stabilite;
Oferă asistență, sprijin și coaching cu privire la toate problemele operaționale apărute în echipă și se asigură că membrii echipei pe care o coordonează își ating potențialul maxim;
Participă în procesul de recrutare și selecție de personal; planifică și urmărește integrarea noilor angajați și se implică în procesul de formare;
Acționează ca model în promovarea cooperării în echipă și facilitează învățarea continuă;
Se ocupă eficient de membrii echipei, facilitează și mediază situațiile antagonice, critice sau ambigue apărute;
Susține îmbunătățirea performanței echipei operaționale și încurajează dezvoltarea profesională a fiecărui colaborator;
Acționează și intervine rapid și eficient pentru a rezolva problemele operaționale și a depăși obstacolele.
Iar pentru a reuși în această misiune vei avea nevoie:
Studii superioare în domeniul Contabilității, Economic sau Financiar;
Experiență într-un rol similar de team leader sau manager de echipe contabile de minim 1 an;
Experiență în domeniul Financiar-Contabil pe un rol operațional de cel puțin 5 ani;
Cunostinte de limba Franceza nivel B1;
Cunoștințe tehnice în Microsoft Office, Outlook Mail, 1C, SAP – avantaj;
Orientare către business și rezultate;
Leadership;
Mentoring de echipă și dezvoltarea competențelor;
Flexibilitate și adaptabilitate la schimbări organizaționale;
Asumarea responsabilității în deciziile luate;
Gândire inovatoare și focus pe soluții.
Și pentru că valorificăm implicarea ta și dorința de a învăța, oferim următoarele beneficii:
Tichete de masă;
O zi liberă în luna în care îți sărbătorești ziua de naștere;
Formare inițială și asistență pe perioada de integrare;
Gym oferit prin aplicația FitPass;
Oportunități reale de dezvoltare a unei cariere într-un mediu profesionist, alături de echipe internaționale de succes;
Oportunitatea de activare într-o companie internațională, cu sedii în 9 țări;
Posibilitatea de participare la activități, concursuri, animații în cadrul diverselor proiecte HR.
Location: Madrid
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисCanada; Toronto; We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities