Вакансии в офисе

ChillBase — геймдев-студия, специализирующаяся на разработке мобильных мидкор-игр (Action RPG) и масштабных симуляторов жизни (например, OneState). Офис в Алматы, Казахстан. Предоставляется помощь при переезде.

ChillBase — геймдев-студия, специализирующаяся на разработке мобильных мидкор-игр (Action RPG) и масштабных симуляторов жизни (например, OneState). Офис в Алматы, Казахстан. Предоставляется помощь при переезде.

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Job Title: Security Officer - Department: ICEYE Security Spain - Location: Valencia, Spain - Reports to: CEO, ICEYE Spain - Employment type: Permanent - Working type: On-Site - Employment is subject to applicable security screening and clearances WHY THIS ROLE MATTERS:   In this position you will build and own the classified information security posture that lets ICEYE Spain operate within the required classification, coordinating the efforts to achieve and maintain “Reservado Nacional” security clearance, and its NATO and EU equivalents. You are the person who will build the defensible, audit-ready security framework for ICEYE Spain. You will design it, run it, and represent it to the appropriate authority. You are also the trusted advisor that will support the Spain CEO as the first point of contact for Security matters. This is a role for a builder; someone that is confident in defining, maintaining and communicating the security framework that enables ICEYE’s continued growth and meeting our obligations to our customers.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES - Own the roadmap. Define and execute the twelve-month plan to take ICEYE Spain from current state to fully cleared operations at the required national classification levels — including facility security clearance, personnel clearances, IT accreditation, and the operational processes that sit underneath. - Be the appointed security officer. Act as the company's official security officer, representing ICEYE with relevant national authorities. Lead all interactions with the national industrial security / accreditation body and represent ICEYE Spain in front of regulators with credibility and precision. - Build the framework. Partner with the Global Security team to implement policies, SOPs, secure areas, accreditation pathways toward higher classifications and the audit trail that evidences this. - Run the clearance pipeline. Be the person coordinating Personnel Security Clearances across the local organisation in close coordination with Global Security to ensure the business is ahead - Enable the business. Translate security requirements and support appropriate handling of classified information for ICEYE Spain WHAT SUCCESS LOOKS LIKE - Ensure ICEYE Spain holds and maintains a valid Facility Security Clearance and operates accredited environments at the required national level - ICEYE’s local team holds required personnel clearances to participate in our priority programmes. - ICEYE Spain are able to participate in classified procurements and requirements are clearly known and communicated to internal stakeholders - ICEYE Spain team are trained in all appropriate security processes required - You will have built the Audit-ready documentation, local procedures and SOPs, with rehearsed incident-response and Crisis handling measures in place   WHAT WE’RE LOOKING FOR MUST HAVES: - 10+ years experience of working with a variety of security challenges and demands, from IT, to physical security elements. - Real world hands on experience is essential - Deep, hands-on knowledge of the national classified information regime: the governing legislation, regulations, and industrial security manual/handbook, and the practical workings of national security oversight for ICEYE Spain - Track record as a security officer (or directly equivalent) inside a defence, intelligence, aerospace, or critical-infrastructure organisation in Spain. Consulting experience is preferred. - Experience of scaling its classification level is necessary. - Working fluency in NATO and EU classification frameworks (e.g. NATO SECRET, EU SECRET) and how they interlock with national classification levels. - Credibility with national authorities. You have collaborated closely with the relevant National Security, MoD, defence-procurement, and cyber/IT-security authorities in Spain - Currently held Security Clearance is essential - In possession of (or eligible for) Reservado Nacional personal security clearance, and ideally the equivalent EU/ESA/EC Secret) - Strong grasp of IT security accreditation paths for classified systems — the national baseline security standards, approved classified-IT regime, and formal accreditation/approval process for higher classifications such as ISO 9001, NATO/APAQ PECAL - Fluent in English, with native Spanish, with the ability to brief at executive, authority, and working level.   APPLICATION PROCESS - Intro conversation with Talent Acquisition (30 min) - Interview with Country Director of Operations (45 min) - Hiring manager interview with the CEO, ICEYE Spain (45 min) - Technical case: a take-home roadmap exercise. Demonstrate your vision to build from current state to the highest target classification level, including facility, personnel, and IT accreditation — presented and defended in person to a panel (90 min) - Interview with ICEYE’s Chief Security Officer (45 min) - Final conversation with the Global CEO of ICEYE WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Evercode Lab — российская аккредитованная IT-компания, которая разрабатывает сложные финтех-продукты и Web3-решения на базе блокчейна. Офис в Санкт-Петербурге, Минске или Тбилиси.

Location: Chrášťany - Prague, Czech Republic; Jobs.cz Workplace: OnSite Automatizované warehouse systémy a moderní dopravníky jsou srdcem našich skladů. V Rohliku technologie neprovozujeme pro efekt, ale proto, abychom zákazníkům doručovali nákupy rychle, přesně a v nejvyšší kvalitě. Do našeho skladu v Chrášťanech hledáme šikovného parťáka, který si vezme pod křídla technickou stránku automatických linek i kompletní údržbu celého objektu. Nebudeš zavřený na jednom místě. Tvoje práce bude hodně pestrá – od bleskového řešení technických zádrhelů přímo v provozu až po zajištění toho, aby celé zázemí skladu fungovalo bez výpadků. Pokud se nebojíš dynamického provozu, rozumíš technice a chceš mít reálný dopad na hladký chod logistiky, jsi náš člověk. Proč je tahle role zajímavá - Práce s moderní technologií: Budeš mít na starosti automatizované linky a pokročilé skladové systémy v plném provozu. - Rozmanitost a samostatnost: Nečeká tě stereotyp. Jeden den řešíš preventivní údržbu, druhý den akční zásah přímo na lince nebo komunikaci s dodavateli. - Přímý dopad na provoz: Na tvé práci závisí, jak rychle a spolehlivě expedujeme tisíce objednávek denně. - Prostor pro rozvoj: Pokud ještě nemáš zkušenosti s automatizací, všechno tě naučíme – důležitá je pro nás technická logika a chuť se učit. Co tě u nás čeká - Údržba a plynulý chod celého skladu a jeho systémů – od technického zařízení budovy a regálových systémů až po moderní dopravníky a automatizované linky. - Běžná preventivní údržba podle plánu i rychlé a operativní řešení nečekaných poruch přímo v provozu. - Dohled nad dodržováním termínů pravidelných kontrol, servisu a revizí techniky. - Vedení základní technické a facility administrativy (záznamy o opravách, kontrolách a údržbě). - Práce v nepřetržitém směnovém provozu (střídání denních a nočních směn). Co od tebe očekáváme - Technické myšlení, manuální zručnost a schopnost poradit si s běžnými technickými opravami. - Týmového ducha a komunikativnost – dokážeš se lidsky a jasně domluvit s kolegy v provozu i s externími dodavateli. - Zkušenosti s údržbou, opravami nebo diagnostikou automatizačních linek jsou velkou výhodou (nikoliv však podmínkou – rádi tě zaškolíme). - Chladnou hlavu a schopnost prioritizovat v krizových nebo nečekaných situacích. Co ti nabízíme - Rohlík Xtra účet zdarma: Nakupuj s 10% cashbackem v podobě kreditů na další nákupy. - Čas na odpočinek: Možnost placeného volna, když si potřebuješ vydechnout nebo zařídit osobní věci. - Dotované obědy & občerstvení zdarma: Dobré jídlo, skvělá káva a čerstvé ovoce přímo na pracovišti. - Příspěvek na ošatné: Ke každé směně přihodíme 86 Kč navíc na pracovní oblečení. - Ocenění za dobrou práci: Interní systém pochval (hvězdičky), které proměníš za vouchery do Alzy, Notina a dalších e-shopů. - Sport & relax: Kartička MultiSport pro tvůj volný čas. - Firemní kultura: Skvělý tým a společné oslavy úspěchů na firemních akcích.

Wayve is a company that is building a global driving intelligence that learns from data and scales across different vehicles and geographies. Languages required: Japanese (full fluency), English (full fluency).

О компании: Компания в сфере комплектующих и электроники. Активно растет и планирует расширить внутреннюю экспертизу в вопросах SEO для масштабного e-commerce проекта. Ищет опытного профессионала, который возглавит поисковое продвижение интернет-магазина, будет развивать текущую структуру и выстраивать долгосрочную стратегию роста органического трафика. Основные задачи: — Комплексный аудит: регулярное проведение технических, контентных и ссылочных аудитов сайта. — Семантика и структура: сбор и кластеризация семантического ядра под тысячи категорий и карточек товаров, развитие структуры сайта и внутренней перелинковки. — Стратегия и аналитика: участие в разработке долгосрочной SEO-стратегии, глубокий анализ конкурентов и трендов поисковой выдачи. — Мониторинг: отслеживание позиций, трафика и ключевых конверсий. Взаимодействие и процессы: — Задачи ставятся руководителями отделов разработки и маркетинга. — Около 30-40% рабочего времени занимает коммуникация: плотное общение с тимлидами, защита целей и участие в формировании бэклога разработки. Наши ожидания от кандидата: — Опыт в SEO от 3 лет (опыт в e-commerce будет огромным плюсом). — Глубокое понимание алгоритмов ранжирования Яндекса и Google. — Базовая техническая грамотность (HTML, CSS, JS, серверные ответы, robots.txt, sitemap.xml). — Уверенное владение инструментами SEO-анализа и базовые знания веб-аналитики. — Сильные софт-скилы: умение аргументированно обсуждать задачи и цели с руководителями. Будет плюсом: — Опыт проведения A/B-тестов в рамках SEO и опыт в международных проектах. Условия: — Оформление по ТК РФ. — Формат работы: стабильный график 5/2 (пн-пт), с 10:00 до 19:00. — Локация: комфортный офис в Москве (м. Таганская), без командировок. — Ежегодная индексация зарплаты и новогодние премии. — Расширенный пакет ДМС. — Выдача мощной техники для работы на выбор (Mac или Linux).

Компания Cloud.ru — российский провайдер облачных и ИИ-технологий, предоставляющий масштабируемую инфраструктуру и инструменты для бизнеса. Офис в Москве с гибким началом рабочего дня. Описание вакансии доступно на LinkedIn по ссылке: https://ru.linkedin.com/jobs/view/%D1%80%D1%83%D0%BA%D0%BE%D0%B2%D0%BE%D0%B4%D0%B8%D1%82%D0%B5%D0%BB%D1%8C-%D0%BD%D0%B0%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D0%B5%D0%BD%D0%B8%D1%8F-at-cloud-ru-4460306421

Location: APAC / China / Hong Kong; China HK Workplace: OnSite Job Description Location: Hong Kong — Hybrid (factory floor, test lab and manufacturing sites; this is not a remote or desk-based role) Start date: ASAP Languages: Fluent English and fluent Mandarin are both mandatory Industry: HPC / GPU Server Manufacturing / Sovereign Cloud Infrastructure Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient alternative to traditional cloud providers. Unlike most cloud players, our client designs and manufactures its own HPC infrastructure end to end — chassis, boards and containerized units — and deploys it as the hardware layer of a vertically integrated AI cloud. The company is growing fast and is expanding its manufacturing and testing capability in Hong Kong. Professional Background: We're looking for a Server Engineer with hands-on GPU/HPC hardware experience who has tested and validated servers, not just operated them. You should be comfortable moving between the factory floor and the test lab, with a strong Linux background and real familiarity with firmware and GPU software stacks (CUDA, NCCL). You take ownership of quality: if a server ships, it is because you signed off on it. Startup or hyper-growth experience is a strong plus. Autonomy, rigor and problem-solving are essential. Your Responsibilities: - Own quality control across the client's manufacturing sites, on the factory floor. - Run the hardware test lab: board and system bring-up, validation and stress testing of new server builds. - Oversee the assembly and end-to-end testing of GPU servers before they are deployed into the client's sovereign cloud. - Define and maintain test procedures, acceptance criteria and QC checkpoints for chassis, boards and full systems. - Diagnose hardware, firmware and driver-level issues (BIOS/BMC, GPU firmware, PCIe, thermals, power) and drive root-cause analysis with the design and manufacturing teams. - Validate GPU compute and interconnect performance under Linux using CUDA, NCCL and related benchmarking tools. - Document failures, yields and test results, and feed findings back into hardware design and production processes. - Coordinate day to day with manufacturing partners and local suppliers in both English and Mandarin. What You Bring: - Proven hands-on experience testing and validating GPU/HPC servers (bring-up, burn-in, validation), not only using them. - Strong Linux skills at the system and hardware level. - Firmware knowledge: BIOS/UEFI, BMC/IPMI, GPU and NIC firmware, flashing and troubleshooting. - Working knowledge of the NVIDIA GPU stack: drivers, CUDA, NCCL, and how to benchmark and diagnose multi-GPU systems. - Solid understanding of server hardware: motherboards, PCIe topology, power, cooling, storage and networking components. - Experience with QC or manufacturing test processes in a hardware production environment. - Fluent English and fluent Mandarin (both non-negotiable). - Willingness to work on-site in Hong Kong, on the factory floor and in the lab. Nice To Have: - Experience with containerized or micro-datacenter deployments (power, thermal and environmental constraints). - Familiarity with high-speed interconnects (InfiniBand, RoCE, NVLink) and their validation. - Scripting skills (Bash/Python) to automate test sequences and reporting. - Exposure to hardware supply chains or contract manufacturers in Hong Kong / Southern China. - Cantonese. Why Join Us: Our client is one of the very few cloud companies that builds its own hardware from the board up. Their mission is to deliver a sovereign, energy-efficient, high-performance alternative to traditional cloud providers, and the servers you test and validate are the physical foundation of that platform. Expect real ownership from day one, a fast-paced environment that values autonomy and problem-solving, and the chance to build something that doesn't exist yet. Pragmatike• is dedicated to a fair, transparent, and inclusive recruitment process. We ensure that no applicant is discriminated against based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. In accordance with the General Data Protection Regulation (GDPR), your personal data will be processed lawfully, fairly, and securely. We collect and use your personal data solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You have the right to request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.

Задачи: — Решать текущие административные задачи и помогать сотрудникам с бытовыми и организационными вопросами. — Следить за состоянием мебели, техники и офисного оборудования, своевременно организовывать ремонт или замену. — Работать с подрядчиками и поставщиками: искать, договариваться, сопровождать договоры и контролировать качество услуг. — Подключаться к онбордингу новых членов команды и помогать им комфортно адаптироваться в офисе. — Планировать административные расходы, вести офисный бюджет и готовить необходимую отчетность. — Участвовать в подготовке внутренних мероприятий, корпоративов и других командных активностей. — Организовывать закупки для офиса: от расходников и канцелярии до мебели и необходимых сервисов. — Вести административный документооборот и работать с корреспонденцией. — Координировать работу клининга, курьерских и других сервисов, следить за порядком и состоянием офисного пространства. — Отвечать за то, чтобы офис был комфортным, функциональным и полностью готовым к ежедневной работе команды. Требования: — Опыт работы в office management / административно-хозяйственном направлении от 2 лет. — Уверенный русский и английский язык — английский не ниже уровня B2. — Понимание того, как устроены административные процессы, работа с подрядчиками, закупками и документами. — Умение самостоятельно выстраивать работу, расставлять приоритеты и держать под контролем несколько задач одновременно. — Сильные организационные навыки и внимательность к деталям. — Проактивность: способность не только реагировать на возникающие вопросы, но и заранее замечать, что можно улучшить в офисных процессах. — Развитые коммуникационные навыки и умение находить общий язык с очень разными людьми. — Грамотная устная и письменная речь. Условия: — Официальное трудоустройство. — Нет жесткой вилки ЗП, ориентируются на ожидания, уровень навыков и опыта. — Возможность развивать свои идеи, свобода для творчества и принятия решений. — График работы по договоренности. — Комфортная и неформальная атмосфера в команде. — Прокачивание навыков и личных качеств по индивидуальному плану развития. — Пересмотр ЗП по итогам работы, по мере роста навыков и уровня выполняемых задач. — Совместный чилл, активности, корпоративные мероприятия, тусовки.

Что мы ждём: – Опыт в Product Management от 4 лет в B2C: Travel, E-commerce, Marketplace или Classifieds – Самостоятельные запуски продуктов с нуля – Уверенная работа с аналитикой, метриками и A/B-тестами – Data-driven подход и высокая автономность – Активное использование ChatGPT, Claude, Cursor и других AI-инструментов Чем предстоит заниматься: – Исследовать новые рынки и формировать продуктовую стратегию – Запускать продукты в новых странах от идеи до результата – Адаптировать продукт под локальные особенности и способы оплаты – Работать с разработкой, дизайном, маркетингом, финансами и юристами – Подключать локальных партнёров и поставщиков – Отслеживать продажи, конверсию и маржу Желательно Опыт в TravelTech, понимание GDS, платёжных систем и поставщиков авиа/отелей будет плюсом. Что мы предлагаем: – Стильный офис в центре Алматы — Абая × Гагарина – Обучение и профильные конференции за счёт компании – Английский и казахский в рабочее время – Корпоративные условия на фитнес и психологическую поддержку – Реальное влияние на продукт и минимум микроменеджмента

Задачи: — Функциональное и регрессионное тестирование Android-приложения — Анализ логов в Android Studio, проверка push и offline-сценариев, разных разрешений экранов — Анализ падений через Crashlytics — Тестирование веб-версии: кросс-браузерность и адаптивность — Проверка REST API в Postman — Тест-кейсы и чек-листы в TestRail, баги в YouTrack — Участие в планировании, грумингах и релизных приёмках Требования: — 3+ года в manual QA — 2+ года тестирования Android — 1+ год тестирования Web — Опыт кросс-браузерного и адаптивного тестирования — Опыт работы с Android Studio, анализ логов — Опыт работы с Postman, TestRail, YouTrack — Системный подход и внимательность Условия: — Официальное трудоустройство по ТК — Офис в Ереване, график 5/2 (8 часов) — ДМС, оплачиваемые отпуска и больничные — Компенсация обучения, английского и спорта — Доп. 4 day-off в год

Разработка государственных информационных систем, сопровождение и управление проектами. Создаём и внедряем высоконагруженные информационные системы государственного масштаба. Требуется бизнес системный аналитик со знанием Postman, soap, rest api, bpmn, uml, xml(xsd), html, web services, agile, scrum, принципов работы СУБД. Требуется бизнес системный аналитик в одну из ведущих IT компаний страны.

Location: Turkey; Istanbul Workplace: onsite The international technology company Ajax Systems opens a full-cycle production facility in Türkiye. Ajax Systems is the largest developer and manufacturer of security systems in Europe. The back office, R&D department, and two full-cycle production facilities are located in Ukraine. The company has branch offices worldwide: UAE (Dubai), Italy, Spain, Germany, Poland, Canada, and many other regions. Ajax team has more than 2,200 employees, including 500 developers and 1,200 production workers. Attracting local expertise in each key market enables us to scale the product globally and grow fast. Location: Istanbul, DESBAS(Tuzla) Job Responsibilities: Prepare and update technological documentation (instructions, assembly schemes, route maps, quality standards), Support the development of production processes, equipment, and automation tools, Define and create technical requirements for devices, equipment, and special tools, Calculate material and energy consumption standards, and analyze process efficiency, Ensure continuous improvement of production processes, and actively participate in projects to enhance quality and productivity. Implement Lean Manufacturing, 5S, and Kaizen practices on the production floor Develop and lead cost-saving projects focused on continuous improvement Analyze and improve production processes to enhance overall efficiency Conduct line balancing studies to optimize production flow Perform productivity analyses and propose actions to increase production effectiveness Provide training to production staff on technical knowledge, processes, and improvement methods       Qualifications: Bachelor’s degree in a industrial engineering field, Minimum 3 years of experience in production processes (preferably in the electronics manufacturing sector), Experience in preparing technical documentation, process analysis, and optimization, Knowledge of automation and mechanization systems, Knowledge and hands-on experience in lean manufacturing principles, Good command of English (written and verbal), Strong analytical thinking, teamwork-oriented, and result-driven.

BelesAI развивает собственные решения для автоматизации бизнес-процессов образования, управления и безопасности, а также помогает компаниям внедрять современные цифровые решения. Требования: — Опыт работы в маркетинге от 1 года. — Понимание digital- и performance-маркетинга, маркетинговой воронки и основных метрик: CPL, CAC, Conversion Rate, ROMI. — Умение запускать, анализировать и оптимизировать рекламные кампании, тестировать гипотезы и работать с аналитикой. — Навыки подготовки офферов, постановки ТЗ дизайнеру и работы с контентом. — Самостоятельность, инициативность и ответственность за результат. — Опыт работы с B2B, SaaS или IT-продуктами будет преимуществом. Условия: — Full-time, работа в офисе в Астане, Левый берег ЭКСПО. — График 5/2, с 9:00 до 18:00. — Работа с B2B IT-продуктом, возможность самостоятельно тестировать маркетинговые гипотезы, запускать рекламные кампании и напрямую влиять на привлечение клиентов и рост продукта.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE At Halter, we're building more than software, we're transforming the way the world farms. Our smart collars let farmers shift, monitor, and care for their cattle via deep integrations and insights, all powered by our private IoT network. Behind that network is our Network team, and standing between farmers and that team is CX. We're looking for a Technical Specialist - Network to join the CX team and take ownership of resolving network and connectivity issues before they reach the Network team, while building the T2 team's ability to root cause and solve more of these issues themselves. You'll be the first line of defence for all incoming tickets related to collar connectivity, reliability, and performance, and will play a key role in resolving issues quickly, escalating effectively, and shielding the Network team from noise so they can focus on the deeper engineering work that needs their expertise. WHAT YOU'LL DO - Triage and manage any issue escalated from our T2 team related to the communications network, escalating to the Network team when deeper engineering investigation is needed - Build internal tooling (dashboards, playbooks, monitors, etc.) to streamline triage workflows and improve visibility into comms-related tickets - Investigate on-farm connectivity issues and surface insights to the Network team to improve coverage, performance, and robustness - Collaborate closely with the Network and Fleet teams to proactively detect patterns, flag potential issues, and improve first-line resolution - Train and upskill the T2 team to root cause and solve more network and connectivity issues themselves, reducing the volume of tickets that need to be escalated to this role - Identify recurring problem areas and drive longer-term solutions through tooling, process, or network improvements - Track and report on key support and reliability metrics (ticket volume, resolution time, device uptime, signal quality) - Participate in relevant on-call or roster coverage to support incident response and ensure network uptime across deployed farms - Bridge the teams, translate field and technical findings into improvements across product, process, and education, and represent escalated customer context internally so the right decisions get made. - Get on-farm when it matters; conduct on-farm investigations when remote diagnosis isn't enough, validating setups, hardware, animal behaviour, and environmental factors firsthand. WHAT WE'RE LOOKING FOR You've spent at least 2 years in a customer-facing role, ideally somewhere like technical support, or a similar role where you owned the relationship and the outcome, not just the ticket. What matters is that you have a deep, genuine care for customers and their animals, real technical curiosity, and good judgement. - Clear communicator who enjoys untangling technical issues and translating customer pain points into clear escalations - Systems-thinker who's comfortable with (or keen to learn) networking, connectivity, or distributed-systems concepts. You want to keep raising the bar, not just clear today's queue. - Ability to build simple dashboards, trackers, or playbooks to support triage - Comfort working across teams, including the Network and Fleet teams, to resolve issues quickly - Pride in clear documentation, clean triage processes, and continuous improvement - You're obsessed with delivering the best possible customer experience, not just resolving the ticket, but making sure the farmer actually leaves better off. - You're comfortable being the bridge. You can translate between Support, Product, and the field without losing anything in the handoff. - You think proactively about customer health, not just reactively about tickets. NICE TO HAVE - Prior experience in a technical support role handling network, connectivity, or IoT-related issues - Exposure to agri-tech, IoT, or hardware-enabled products - Familiarity with dashboarding or query tools (e.g. Grafana, Metabase, Athena) or willingness to learn OUR OFFICE FIRST APPROACH There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical. We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter. Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"