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Location: Benton Harbor, MI Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Road Supervisor at Via, you will train operators, oversee the performance of operators, respond to emergencies, and manage the delivery of paratransit service in the Benton Harbor area. What You’ll Do: Conduct on-the-road supervision, including regular ride-alongs and shadowing, to ensure driver performance meets service and safety standards. Monitor and assess operator interactions and adherence to safety procedures, offering constructive feedback as necessary. Develop and deliver training programs for new drivers, including initial, remedial, and refresher content. Provide hands-on training in best practices, safety protocols, and service standards to align with service expectations Conduct proper post-accident and post-incident procedures including acting as the Designated Employer Representative (DER) for DOT purposes. Act as the primary point of contact for immediate operational issues, implementing solutions to resolve challenges promptly. Operate accessible vehicles safely and courteously to transport elderly and disabled passengers, modeling high customer service standards. Service trips as necessary, especially in the case of stranded riders, breakdowns, or other service disruptions. Who You Are: Possess sound knowledge of the city and an excellent driving record. Possess previous supervisory or management experience. Able and excited to train paratransit operators. Available to be scheduled as per the evolving needs of the role during all service hours and days. Able to operate a wheelchair-accessible vehicle within standard safety guidelines to ensure public safety Must be able to safely push and maneuver more than 400 pounds of weight, such as in assisting passengers in wheelchairs or handling heavy equipment Must be comfortable bending down on one knee for extended periods of time to secure wheelchairs and other mobility aids Patient, empathetic, and sensitive to the needs of people with disabilities Able to deal effectively and courteously with all customers and the public Hold a valid driver’s license. Pass a drug screening, motor vehicle check, physical exam, and criminal background check. At least 25 years old. Able to interview at Via’s offices in the Benton Harbor area Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment. Compensation and Benefits The candidate’s experience, knowledge, and skills determine the final salary. Salary: Starting at $23.50 / hour We are proud to offer a generous and comprehensive benefits package including medical, dental, and vision plans, 401K matching, holiday pay, and PTO. Ability to work flexible hours, including evenings and weekends, as required. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer

Location: Tel Aviv Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Software & Data Engineer at Via, you will play a central role in building and evolving the data infrastructure that powers one of the world's leading transportation platforms. You'll work with rich, complex transportation data - from ride bookings and payments to real-time operational signals - designing the pipelines and systems that turn raw data into clean, reliable, and actionable insight across the business. This is a high-ownership role on a talented and deeply motivated engineering team in Tel Aviv, where your work will directly shape how Via understands and improves its service for cities and riders around the world. About the Role: Design and build highly scalable, reliable data pipelines that serve clean, structured data across Via's engineering, product, and business teams - ensuring the entire organisation can trust the data it works with Own the architecture of complex data models that translate messy, real-world transportation data - bookings, payments, driver activity, and more - into systems that are fast, efficient, and built to scale Lead end-to-end development across the full data lifecycle: from architecture and design through to deployment, monitoring, and continuous improvement Proactively monitor data quality and reliability, identifying and resolving discrepancies before they reach stakeholders - building the kind of data infrastructure people can depend on Collaborate with a broad forum of engineers, analysts, and business stakeholders to identify data needs, design POCs, and ship scalable solutions that make a real difference to how Via operates Contribute to the adoption and evolution of our modern data stack, including DBT, Airflow, Iceberg storage, and AWS big data tooling such as Glue, EMR, and Athena About You: 5+ years as a Data Engineer with production-grade Python and SQL Solid data warehousing experience (e.g., Snowflake, Databricks, Redshift, BigQuery). Hands-on AWS familiarity: Lambda, S3, SNS/SQS, Firehose, and related lake/ingestion patterns. Platform mindset: reliability, observability, and systematic production debugging. Terraform/IaC skills: read, modify, and ship changes for EKS-based deployments. AI tooling fluency: Cursor/Claude as a primary workflow, can navigate unfamiliar codebases with AI assistance Experienced with modern data stack tooling; DBT, Airflow, and Iceberg storage are a significant advantage, as is familiarity with AWS big data services and BI tools such as Looker or Tableau Passionate about data and genuinely curious about technology - you're the kind of person who identifies a gap, designs a solution, and sees it through without being asked A strong collaborator who thrives working across engineering and business teams, comfortable translating ambiguous business needs into precise, well-designed data models Self-driven and comfortable navigating complexity independently - you bring clarity to hard problems and raise the bar for the people around you Compensation and Benefits: Our product impacts millions of users around the world  providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener. Competitive compensation package which includes base salary and equity Health insurance with a discount for family members Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station Career development and growth opportunities Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of worldclass engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Consumer Growth Marketing Principal at Via, you will design the programs, campaigns, and outreach strategies that connect riders to our transportation services across the United States and beyond. You will oversee a variety of strategic marketing tactics, from paid social and out-of-home to lifecycle communications. You will have the opportunity to shape initiatives from initial ideation to execution and measurement, meaningfully improving transportation outcomes for our partners and the local communities we serve. About the Role: Build end-to-end lifecycle programs based on quantitative and qualitative market research, tailoring strategies to specific customer segments and key use cases. Launch and optimize multi-channel marketing initiatives, collaborating across internal and partner teams to monitor performance and refine engagement strategies. Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks. Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty. Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets. Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders. About You: Minimum of 6+ years of experience with a strong interest in growth marketing and a demonstrated ability to turn data into actionable insights. Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences. Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact. Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment. Analytical and data-oriented, excited to develop your quantitative skills and turn data into insights Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $125,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: Truckee, CA Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Truckee, CA. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is a fully in-person position with the expectation that you will be onsite 5 days per week** Shifts available (subject to change): Monday - Friday, 8am - 5pm PT What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues and provide creative solutions for overseeing a live operation Serve as the real-time point of contact and full owner of “live ops” issues This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) Build strong cross-functional relationships across various Via teams and offices and external partners Deliver exceptional rider and driver support, representing Via values and building trust in every interaction Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email. Effectively triage and prioritize live operational issues, then take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a “do whatever it takes” mentality to ensure full resolution Proactive: You think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: You excel at active listening and collaboration Comfortable with ambiguity: You make thoughtful choices between imperfect options Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure Observant and keen to improve: If something is not working, you come up with a better way An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $28-30/hour We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City; San Francisco Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Expansion Associate, you will launch new Via markets around the world and ensure the success of the day-to-day management of our partner deployments, while gaining exposure to operations, entrepreneurship, product and business development. This role requires a willingness to travel up to 40% of the time. What You’ll Do: Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services Who You Are: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Meticulous and vigilant, with a high level of attention to detail Problem solver; you don’t accept the status quo and are always looking for creative solutions Excellent communicator with a knack for always finding the right tone Have a Bachelor's Degree and a record of exceptional academic achievement Minimum of 0-2 years of work experience Demonstrated record of entrepreneurial achievement and/or leadership a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $65,000-$85,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Sioux Falls, SD Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Via's People Operations Regional Manager, you will be supporting our local team in Sioux Falls, and a number of Via services across the Central Region. This position is focused on supporting our frontline employees by overseeing HR processes such as policy implementation, compliance, employee support, and real-time issue resolution, all while fostering a positive and fair workplace culture. This is a hands-on role — we’re a one-team culture, and you’ll be rolling up your sleeves to support across the board, whether it's stepping in for a short-term project, offering guidance to an employee, or diving into new HR initiatives. Collaborating closely with Via’s core HR team, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission. **NOTE: this is a 5-day a week in-person role, primarily based in our Sioux Falls, SD location with regular travel to other sites** What You'll Do: Own end-to-end employee lifecycle processes, including onboarding, off-boarding, pre-employment requirements, and documentation. Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance. Serve as a trusted employee advocate, providing day-to-day support, handling inquiries and investigations, and fostering a positive, inclusive workplace culture. Lead employee engagement and recognition initiatives to enhance overall employee experience. Support payroll processes to ensure accuracy and compliance, administer employee benefits, including open enrollment, education, and support. Maintain accurate employee records and ensure adherence to company policies and regulatory requirements. Partner on recruiting efforts, including interviews, offer processes, and pre-hire screenings. Lead sensitive employee relations matters, including terminations and required documentation. Represent the company externally at job fairs and community events to attract talent and build brand awareness. Act as a key liaison with local partners and vendors, supporting operational needs and strengthening relationships. Collaborate with central HR teams to align on best practices and drive process improvements. Who You Are: Minimum of 3+ years of experience in HR operations, employee relations, talent acquisition or a similar role. Experience working with unionized employee populations and understanding of collective bargaining agreements. You’re comfortable with ambiguity and flexible in adapting to changing needs, always looking for creative solutions. Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.). Strong interpersonal and communication skills with the ability to handle sensitive situations effectively. Detail-oriented and highly organized with a process-driven mindset. Proven ability to work in a fast-paced, dynamic environment and manage multiple priorities. Based in the Sioux Falls, SD area and comfortable working in person 5 days per week Experience working with unions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $70,000-$90,000 per year We are proud to offer a generous and comprehensive benefits package. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Consumer Growth Marketing Associate at Via, you will design the programs, campaigns, and outreach strategies that connect riders to our transportation services across the United States and beyond. You will oversee a variety of strategic marketing tactics, from paid social and out-of-home to lifecycle communications. You will have the opportunity to shape initiatives from initial ideation to execution and measurement, meaningfully improving transportation outcomes for our partners and the local communities we serve. About the Role: Build end-to-end lifecycle programs based on quantitative and qualitative market research, tailoring strategies to specific customer segments and key use cases. Launch and optimize multi-channel marketing initiatives, collaborating across internal and partner teams to monitor performance and refine engagement strategies. Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks. Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty. Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets. Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders. About You: Minimum of 0–2 years of experience with a strong interest in growth marketing and a demonstrated ability to turn data into actionable insights. Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences. Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact. Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment. Analytical and data-oriented, excited to develop your quantitative skills and turn data into insights Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000-$85,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. We’re now launching AI Labs - an incubator-style team operating like a startup within the company - to expand our reach and provide cutting-edge technical solutions to cities in areas beyond transit. As a Senior Engineer at Via, you'll be a founding member of Via's new AI Labs - an incubator-style team operating like a startup within the company. This is a rare opportunity to get in at the ground floor of something genuinely new: a dedicated space to move fast, experiment boldly, and build AI-powered products that could fundamentally change how Via and our partner cities operate. You'll have real autonomy, direct access to leadership, and the backing of a company that's already at scale - without the constraints that usually come with it. If you're experienced at building AI products end-to-end and you're energized by the idea of doing that with a blank canvas, this is the role for you. About the Role: Build and ship production-grade AI products end-to-end - owning everything from problem framing and data pipeline design through to deployment and iteration in live environments. Work closely with our customers in a forward-deployed manner to deeply understand problems and constraints and iterate quickly on scalable agentic solutions. Lead technical scoping workshops, directly interfacing with city leaders to solve challenging local problems with agentic workflows. Work across a fast-moving and varied roadmap, contributing to intelligent tooling involving data consolidation, predictive modelling, real-time decision-making, and LLM-powered experiences. Collaborate directly with product, data science, and operations teams to identify and prioritize the highest-impact AI opportunities across the business. Write clean, scalable backend and frontend code that powers AI-driven features - designing APIs, managing data flows, and ensuring your systems perform reliably at scale. Help shape the technical culture of AI Labs from the ground up - contributing to how the team builds, reviews, ships, and iterates. Stay close to the frontier of AI development and bring new ideas, tools, and approaches into the team proactively. About You: You have 8+ years of hands-on experience building full stack applications - with a track record of owning features end-to-end rather than working in isolation on models or research. You have 3+ years of working with AI tools and/or building AI powered products You have deep expertise across the AI stack - including LLMs, predictive modelling, and the data infrastructure required to support them in real-world environments. You're a strong backend engineer at your core - comfortable designing scalable APIs, working with distributed systems, and writing code that is clean, maintainable, and built to last. You're energized by ambiguity and early-stage environments - you don't need everything to be defined to do great work, and you take ownership without being asked. You bring the communication skills to work cross-functionally and the intellectual curiosity to keep pushing the boundaries of what's possible with AI. You thrive when working directly with users and customers, and are comfortable with travel to collaborate on-site. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $180,000 - $250,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As an Implementation Associate at Via, you play a huge role in making these goals a reality on the ground. You will serve as the critical bridge between our commercial and technical teams as we launch transformative public transit services around the world. You will be responsible for the technical configuration and delivery of TransitTech products, collaborating with a variety of teams at Via to ensure every partner gets a world-class system tailored to their needs. In this role, you'll get your hands on every corner of Via's product ecosystem, becoming a go-to resource across the org for commercial teams, engineers, product managers and more. What You'll Do: Build and execute rigorous test plans across a wide variety of platforms (iOS, Android, web, and more), holding the bar high on quality and user experience. Ensure real-world scenarios and user expectations are accurately simulated before launch – because what goes live is what real riders experience on the ground. Be the connective tissue between Business and Technical teams, translating real-world partner needs into polished, production-ready TransitTech products. Collaborate with Product, R&D, and Expansion teams across the globe, ensuring everyone is aligned, informed, and moving fast. Own projects end-to-end – from scoping and planning all the way to delivery – acting as the technical project manager who keeps everything on track and on time. Who You Are: Go-getter with 0-2 years of professional work (or work-study) experience. You communicate clearly and confidently, and are able to translate complex technical concepts for any audience. You love digging into the technical details to understand systems and drive continuous improvements. You’re equally comfortable collaborating across teams and working independently. You thrive in fast-paced environments where priorities shift — and you never let that become an excuse for slipping on quality. You're genuinely excited about technology and obsessed with the end-user experience. A background in computer science or a related technical field strongly preferred. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000 - $85,000 per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Delivery Operations Manager at Via, you play a huge role in making these goals a reality on the ground. You will serve as the critical bridge between our commercial and technical teams as we launch transformative public transit services around the world. You will be responsible for the technical configuration and delivery of TransitTech products, collaborating with a variety of teams at Via to ensure every partner gets a world-class system tailored to their needs. In this role, you'll get your hands on every corner of Via's product ecosystem, becoming a go-to resource across the org for commercial teams, engineers, product managers and more. What You'll Do: Build and execute rigorous test plans across a wide variety of platforms (iOS, Android, web, and more), holding the bar high on quality and user experience. Ensure real-world scenarios and user expectations are accurately simulated before launch – because what goes live is what real riders experience on the ground. Be the connective tissue between Business and Technical teams, translating real-world partner needs into polished, production-ready TransitTech products. Collaborate with Product, R&D, and Expansion teams across the globe, ensuring everyone is aligned, informed, and moving fast. Own projects end-to-end – from scoping and planning all the way to delivery – acting as the technical project manager who keeps everything on track and on time. Who You Are: Go-getter with 0-2 years of professional work (or work-study) experience. You communicate clearly and confidently, and are able to translate complex technical concepts for any audience. You love digging into the technical details to understand systems and drive continuous improvements. You’re equally comfortable collaborating across teams and working independently. You thrive in fast-paced environments where priorities shift — and you never let that become an excuse for slipping on quality. You're genuinely excited about technology and obsessed with the end-user experience. A background in computer science or a related technical field strongly preferred. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $65,000 - $85,000 per year. We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: Amsterdam; Paris; London Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Commercial Lead at Via, you will be the face and voice of Via for our partners in Benelux , both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities — owning the full commercial journey, from closing new partnerships to driving the renewals, expansions, and growth that follow. Our team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day. This is an individual contributor role based in Amsterdam, Paris, or London. You'll own your deals end-to-end, with real autonomy and direct impact on how Via grows in your markets. About the Role: Build and close partnerships with city governments, transport authorities, and private operators, navigating complex multi-stakeholder sales cycles from first conversation to signed deal Own the full account lifecycle post-signature: renewals, upsell, cross-sell, and year-over-year service expansion Serve as the primary point of contact for executive city and agency leadership, acting as a trusted advisor who translates partner needs into concrete service improvements and commercial opportunities using Via's full platform, including Citymapper Analyse service performance data on an ongoing basis, turning complex datasets into clear strategic decisions that drive quality, efficiency, and growth Create compelling, data-driven business cases that demonstrate how Via improves ridership, efficiency, and sustainability Lead high-stakes negotiations with senior stakeholders, bringing clarity and confidence to complex, politically sensitive situations Represent Via externally through conferences, industry events, and thought leadership, while feeding market intelligence back to product and strategy teams About You: 6+ years of experience in sales, account management, business development, or strategy — ideally in enterprise, government, or infrastructure; a background in public transport or mobility is a strong plus A track record of winning and growing complex, multi-stakeholder deals where outcomes are driven by trust and long-term relationship equity Quantitatively inclined and data savvy; you use complex datasets to drive strategic decisions and influence partners and internal teams alike Strong storytelling skills; you turn data, policy, and customer needs into a compelling commercial narrative An entrepreneurial relationship builder who brings clarity and confidence to politically sensitive situations and turns them into opportunities Curious, resourceful, and comfortable in ambiguity; you help shape the way things are done, not just follow them Native or near-native Dutch and professional English required. What We Offer: A chance to be part of a company recognized for its commitment to social impact A hybrid work and a lovely office overlooking the Keizersgracht in the city center, where you can enjoy weekly team lunch and breakfast Competitive compensation including equity Monthly health stipend 25 vacation days There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? #LI-RB1

Location: New York City Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a People Operations Launch Specialist , you will help launch new Via deployments and take ownership of the People Operations work required to ensure our teams are ready for successful service launches. You will work cross-functionally across the business to bring together the people, processes, and systems required to stand up new operations. This is a fast-paced, highly cross-functional role that combines project management, problem-solving, and operational execution. This role requires a willingness to travel based on the needs of our launches. What You'll Do: Launch new Via services, taking ownership of the People Operations workstreams required to ensure new operations are staffed, supported, and ready to begin service on time and at the highest possible quality, while contributing to the strategic decision-making and entrepreneurial approach required to establish Via operations in new markets Manage comprehensive People Operations launch project plans across multiple concurrent deployments, including key milestones, dependencies, risks, and timelines Coordinate critical workforce readiness activities — hiring and onboarding, payroll and benefits implementation, HR systems, employee documentation, policies, and compliance — collaborating closely with Operations, Expansion, Recruiting, Payroll, Benefits, Legal, IT, and local market teams Serve as a key People Operations partner to local operational leaders and employees throughout the launch process, identifying and resolving complex or time-sensitive issues that could impact workforce readiness or launch timelines, and supporting workforce transitions and employee and labor relations matters — including partnering with union representatives and internal Labor and Legal teams where applicable Provide guidance following service launch to help stabilize new operations, address workforce and operational challenges, and support the transition into steady-state operations Identify opportunities to improve and standardize Via’s launch processes, developing scalable tools, processes, and best practices that can be applied across future deployments Who You Are: Effective at managing multiple complex, time-sensitive projects at once — taking ownership, working independently, and driving stakeholders toward deadlines Highly organized and meticulous, with exceptional attention to detail and follow-through, and an eye for risks and dependencies before they become problems A strong problem solver who is comfortable in ambiguity and builds creative, practical solutions where no playbook exists An excellent communicator who builds strong relationships across employees, operational leaders, cross-functional partners, and senior stakeholders Adaptable and entrepreneurial, moving easily between strategic planning and the details required to keep a launch on track, while continuously improving processes and building scalable solutions 3+ years of relevant experience in People Operations, HR, operations, project/program management, consulting, or another highly cross-functional environment, plus a Bachelor's degree and a record of strong academic and professional achievement Experience supporting operational launches, frontline workforces, employee relations, labor relations, or complex workforce transitions is a plus Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $80,000-$100,000 per year Comprehensive health coverage, with low-cost dental and vision plans A 401(k) with a generous company match and vesting Fully paid parental leave for new parents, with extended leave options Additional benefits (mental health, pet insurance, and other wellness perks) 20 days of paid time off (PTO) annually Ready to join the ride? Via is an equal opportunity employer.

Location: Remote - England Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. If you care about making public transit work better for real people - see the impact we're having in the around the world - this team is where that commitment comes to life every day. This job can be done remotely, as long as you are based in England. What You’ll Do: Ensure the smooth daily operation of our services by providing telephone, live chat, and email support. Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays. Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns. Care for customer satisfaction and ensure that issues are resolved. Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly. Who You Are: Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job. Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets. A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone. Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service. Technology-savvy and comfortable working with modern IT tools. Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. What We Offer 100% work from home, as long as you're based in England. State-of-the-art hardware provided so you can work worry-free. £14.75/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked. 28 days of vacation inclusive of public holidays. The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Remote - Germany Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Customer Service Representative at Via, you will be the human connection between our technology and the people who depend on it -helping hundreds of thousands of riders and drivers across hundreds of cities every day. You'll keep our on-demand services running smoothly, sitting at the heart of our Operations team and gaining hands-on experience across operations, technology management, and on-demand mobility in a fast-moving, mission-driven environment. If you care about making public transit work better for real people - see the impact we're having in the around the world - this team is where that commitment comes to life every day. This job can be done remotely, as long as you are based in Germany. What You’ll Do: Ensure the smooth daily operation of our services by providing telephone, live chat, and email support. Work scheduled shifts, with appropriate shift bonuses for night shifts, Sundays, or pre-determined holidays. Make sure that our drivers and passengers feel supported in all matters, always helping them with their questions or concerns. Care for customer satisfaction and ensure that issues are resolved. Grow with your tasks and responsibilities if you so choose, and increase your compensation accordingly. Who You Are: Passionate about Via's mission to enable access to mobility and reduce the world's carbon footprint - you see this as more than a job. Fluent in German and English (C1 or C2) -you'll be using both languages daily as you'll be working across both our DACH and UK markets. A strong communicator who finds the right tone in any context and genuinely enjoys supporting people over the phone. Calm under pressure and able to think on your feet — no prior call center experience required; what matters is a willingness to learn and a commitment to great service. Technology-savvy and comfortable working with modern IT tools. Flexible and adaptable across different shifts; while we try to accommodate individual schedules, this role requires some availability outside standard hours to support our 24/7 operations. What We Offer 100% work from home, as long as you're based in Germany. State-of-the-art hardware provided so you can work worry-free. €15.40/h base pay for a 40-hour work week, with additional earnings depending on shifts and hours worked. 30 days of vacation inclusive of public holidays. The opportunity to work for a company with a strong mission of improving the quality of life for those who need it most. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Motion & AI Video Designer (Via, Remix, Citymapper) , you’ll bring our brands and products to life through bold videos and motion graphics moving people’s hearts and minds. This role is based in New York City and reports directly to the Creative Director of our in-house studio. The studio is responsible for elevating Via, Citymapper and Remix brands, and delivering communications to our riders, commercial partners and investors across all channels. We care about the quality of your output and your ability to create with AI-native workflows, regardless of your years of formal experience. Candidates of all levels are welcome to apply. Join us to design the future of transportation and take the brand to the next level. What You'll Do: Turn information into stories: Lead high-stakes projects, transforming complex information into clear, impactful motion narratives that drive outcomes for B2G or B2C audiences. Create Via’s first Motion Design System: Document and build a comprehensive library of motion patterns and kinetic behaviors that scale across our marketing and product touchpoints. Establish AI-native workflows: Use AI to elevate our creativity, scale our output and reduce production cycles. Bring interactive products to life: Bridge the gap between marketing and product by designing delightful micro-interactions and UX motion. Implement animations natively using tools like Lottie or Rive. Cross-functional collaboration: Work with stakeholders (marketing, business, product) to manage and execute projects internally, or with video production partners. Mentorship and development: Support creative peers so they develop their understanding of motion and AI craft to elevate the entire design organization. Who You Are: A world-class motion and video designer with a portfolio demonstrating exceptional talent, regardless of your years of formal experience. You understand foundational animation principles (timing, physics, easing, weight). An expert in translating complex technical concepts (i.e., data science visualizations, technical product infrastructure flows, process optimization algorithms) into intuitive and impactful motion graphics. A big-picture thinker who can seamlessly move between high-level conceptualization and pixel-perfect execution, under tight deadlines. An expert at generative AI motion and keep refining your Claude / Gemini set-up. You know which model to pick to get the best out of a project (Nano Banana, Runway, Kling, Seedance). You have experimented with node-based generative workflow (ComfyUI, Krea.ai , Weave) and understand the best creative workflow for a given project. Proficient with After Effects and the Creative Suite, and interaction design tools like Rive. Understanding of 3d softwares like Cinema 4D/Blender is welcome. What Catches Our Eye: A great reel: We care about the quality of the output, not the number of years on your resume. Great stories: Move hearts & minds. AI workflows: We look for examples or case studies showing how you've integrated AI tools into a professional pipeline to drastically reduce production time while increasing visual impact. Systems over standalones: Evidence of having built and documented comprehensive Motion Design Systems. Motion into Interaction design: Real-world examples of your motion work living natively inside a digital product or app. An obsession with the details: An uncompromising eye for the invisible elements of motion: perfect easing curves, realistic physics, rhythmic timing, and weight. Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $85,000 - $160,000 per year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive. Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more. If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities. Ready to join the ride? Via is an equal opportunity employer.

Location: London At Citymapper (a Via company), we’re on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transportation options available . As Head of Sales at Via, you will scale Citymapper's advertising business into a global force by deepening the company's presence in both direct and programmatic ecosystems across its core markets. This is a true player/coach role: you'll lead and grow a lean sales team while staying personally close to the most important deals, clients, and markets. It's a rare opportunity to operate with startup autonomy inside a company that moves millions of people every day, with real ownership over a business that's already found its footing and is ready for its next phase of growth. About the Role: Own end-to-end commercial strategy for Citymapper Ads across the UK, France, and the US: from identifying the highest-value prospects to closing and growing tier-one media buyer relationships Build and deepen Citymapper's presence in both direct and programmatic buying ecosystems, including managing agency and brand partnerships, reseller networks, and SSP relationships Lead, coach, and grow a lean sales and account management team. You will set the bar for what great looks like, while staying personally close to the most complex deals and senior client relationships Step in wherever the business needs you: whether that's troubleshooting a campaign, covering an account, or rolling up your sleeves on ad ops, you see no task as beneath your role Translate market signals and customer feedback into actionable product insights, acting as the commercial voice in cross-functional conversations with product and engineering Design and execute comprehensive sales strategies that identify new revenue opportunities, build direct relationships with agencies and brands, and consistently exceed targets across core markets About You: 8+ years of experience in digital media sales or ad tech leadership, with deep fluency in both direct brand/agency sales and programmatic ecosystems (SSPs); French language skills are a strong plus Established network across agency and brand contacts in the UK, US, and ideally France, with demonstrated success managing the full business development cycle from sourcing through close and consistently exceeding revenue targets Comfortable owning forecasting and commercial reporting, with a track record of translating pipeline data into accurate projections and clear strategic recommendations A genuine player/coach: you lead from the front, set high standards, and are equally comfortable running a high-stakes pitch and jumping into a campaign operations issue when the team needs it A self-starter who thrives in fast-moving, ambiguous environments — highly organised, detail-oriented, and able to juggle multiple priorities without losing momentum or dropping the ball A strong communicator and collaborator who builds trust quickly across geographies, functions, and seniority levels What We Offer: Becoming part of a company that was awarded for its commitment to social good The chance to work alongside our award-winning ads team -nominated for multiple industry awards including DRUM, Campaign, and AOP, most recently winning the AOP Publishing Innovation Award for our In-Journey Video Ads Competitive compensation including equity A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1

Location: Tokyo, Japan Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Business Operations Specialist at Via, you'll run the invoicing, payment, and contracting work that keeps our business operations moving. You'll be part of a global company that is a world leader in transit technology, working with an international team on our mission to build better public transportation systems. At the same time, you'll join a smaller team in Tokyo, in a region where Via is growing rapidly, so your work has real visibility and plenty of room for you to grow with it. It's a fast-paced environment that values ownership, moving fast, and solving meaningful problems. About the Role: Own the invoice and payment process from start to finish: prepare and process invoices, PO requests, and payment documentation, and track down missing information so nothing stalls. Drive contracting from first request to final signature: collect vendor details, prepare agreements, arrange signatures, and keep our contract logs accurate and up to date. Build and maintain the trackers and filing systems the team uses to see where everything stands. Be the go-to contact for internal teams and external partners, keeping communication fast, clear, and easy to follow. Take part in legal document check-ins with our colleagues across the globe several times a month. Keep day-to-day operations running smoothly, including scheduling and general administrative workflows. Pick up ad-hoc coordination tasks as they come up: spot the next step, gather what’s needed, and move it forward without waiting for instructions. About You: At least 10 years of experience in operations, finance admin, invoicing, or coordination, ideally including managing commercial contracts. Native-level or bilingual Japanese , written and spoken. Business-level English or higher, written and spoken. English is our company language, and you’ll work with international teams. Tech-savvy with hands-on experience in Google Workspace, Slack, Salesforce, or AI tools—or a proven track record of getting up to speed on new platforms fast. Strong administrative skills and attention to detail. A “get things done” mindset: you take initiative, respond quickly, and work independently with little supervision. Resourceful and flexible, and happy to work in a fast-paced environment where priorities change and the job description isn’t always clear-cut. Working Conditions: Hourly rate of ¥2,500–3,000 You’ll start as a contractor for one year, with the potential to convert to full-time based on mutual discussion. Core hours are 09:30–17:30, five days a week, for roughly 30–40 hours per week. Quarter-end periods require overtime work Hybrid: one day a week in our Toranomon, Tokyo office, and remote the rest of the week. Weekly legal document check-in meetings aligned with European time zones Health insurance covered by the company, with a company top-up. Commuting costs covered for commutes within 90 minutes of our Tokyo office. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Location: London Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As Commercial Director, UK & Nordics at Via, you will be the driving force behind how cities rethink and deliver public transport. You’ll own Via’s commercial strategy in the region, lead the full end-to-end sales cycle, and build lasting partnerships with authorities, transport operators, and key public and private-sector leaders. Our Partnerships team combines hands-on execution with strategic thinking to help communities move more efficiently, sustainably, and equitably, while delivering on revenue targets and positioning Via as a trusted partner and visible voice across the mobility ecosystem. About the Role: Lead the full-cycle commercial strategy across the UK & Nordics, from identifying and engaging prospective partners to structuring, negotiating, and closing complex, multi-stakeholder deals Build trusted, long-term relationships with decision-makers, from elected officials and transport authorities to transport operators, positioning Via as a strategic partner and helping cities and regions turn mobility ambitions into tangible systems. Navigate complex regional buying landscapes by leveraging Via’s full platform, including Citymapper and Remix , to develop evidence-based business cases that demonstrate value to cities and regions, unlock funding, and bring regional transit plans to life. Act as a thought partner to councils and regions, advising on network design, funding mechanisms, and implementation strategies that ensure communities benefit from more efficient, sustainable, and equitable transportation (E.g. Milton Keynes and WECA ) Represent Via externally in your market, championing our mission and technology through local marketing efforts, conferences, and thought leadership: showing stakeholders how innovative mobility can shape the future of urban living. About You: 10+ years of experience closing complex, consultative deals in sales, business development, or strategy (ideally in enterprise, government, infrastructure, or tech-enabled services) A track record of winning complex, multi-stakeholder deals where outcomes are driven by trust and influence Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs into a clear, compelling commercial narrative Curious, resourceful, and comfortable in ambiguity: you don’t wait for perfect information to start moving A natural leader with excellent judgment: you know when to push, when to listen, and when to rethink the strategy You thrive in high-ownership environments where you’re trusted to run your market like it’s your own business Experience in transportation, mobility, or public-sector sales is a big plus, but not a requirement What We Offer Becoming part of a company that was awarded for its commitment to social good Competitive compensation including variable pay and equity A hybrid working model and a spacious office near Chancery Lane where you can enjoy weekly team lunches Comprehensive benefits package, including generous paid parental leave, and health scheme offered through AXA Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI) There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer. #LI-RB1  #LI-Hybrid