Location: Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
General Manager,
you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This role sits at the intersection of strategy, operations, and partnership management within a fast-growing tech company.
This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
Who You Are:
Strategic leader with 6+ years of experience, with a track record of driving strategy and leading complex operations; Bachelor’s degree required
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
Savvy and tactful communicator: you intuitively find the right tone in every situation
Foster a culture deeply committed to providing a world class customer service experience
Strong analytical thinker who uses data to guide strategy, not just report outcomes.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading teams
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly
Effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
Problem solver; you don’t accept the status quo and are always looking for creative solutions
What You'll Do:
Own and manage the end-to-end operating strategy of Via’s services on behalf of our partner.
Manage the financial performance of the service, including managing P&L, forecasting budgets, and driving strategy to improve profitability and efficiency.
Develop and continuously refine operating plans, staffing models, and scheduling strategies for a 24/7 operation.
Partner cross-functionally within Via to lead initiatives that improve efficiency, reliability, and customer experience.
Serve as the
face of the operation, building trusted relationships with drivers, customers, community stakeholders, and local partners.
Drive continuous improvement by defining KPIs, analyzing performance trends, and translating insights into action on a weekly and monthly basis.
Prepare and present reports that communicate performance, risks, and opportunities to internal and external stakeholders.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Travel to and from DFW as needed
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $140,000 - $190,000 per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Dallas-Fort Worth, TX; Austin, TX; Houston, TX; Denver, CO
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
We’re looking for a
Talent Coordinator
to help bring the very best talent to Via. Working alongside the rest of the Talent Acquisition team, you will play an integral role in scaling our company. You’ll own the entire candidate experience - as the face of Via’s Talent team, you’ll coordinate each step of the interview cycle from start to finish, ensuring a smooth, professional, and high quality experience for all candidates. This is a great opportunity for someone who’s interested in learning the ins and outs of a high-functioning talent acquisition process and how to build strong teams. Partnering with a wide range of teams, you’ll make an impact across the company through the relationships you build both internally and externally.
What You’ll Do:
Be the “front door” for all candidates, crafting an exceptional experience throughout the recruiting process (and always be thinking of ways to enhance it) including running all candidate on-sites in our office in NYC
Manage Via’s constantly growing and changing interview calendar to enable us to achieve our hiring goals
Initiate and manage communication of logistics throughout the candidate journey, from initial outreach after they apply, to coordinating interviews at the Via office
Engage and activate candidates; cultivate relationships and follow up throughout the interview process
Recommend and drive process improvements and documentation
Manage workflows within our applicant tracking system and update it with all notes and relevant information
Hold interviewers and hiring managers accountable for entering feedback and making timely decisions
From time to time, review resumes and applications, make candidate recommendations, and conduct initial phone screens
Who You Are:
Able to work at a lightning-fast pace (recruiting for a company growing this quickly requires a bias toward action)
Solution-oriented, reliable and able to anticipate both candidate and hiring-team needs
A true brand ambassador who loves telling people about Via
Detail-oriented and an organizational powerhouse
Super comfortable in a people-focused role - you interact naturally with others and can communicate with anyone
An unfailing follow-upper who can push people for feedback and do what's necessary to move the recruiting process forward
Bonus points for experience with Greenhouse and Google Suite, the recruiting industry, or with managing calendars for multiple people
Local to the New York City area and excited to come in office regularly
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $65,000-$75,000
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
#LI-RP1
Location: New York, New York
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
Via is looking for an exceptional lawyer to join us as we rapidly grow our business domestically and internationally and prepare to launch new cities around the world. As a
Corporate Counsel
, you join our dynamic and growing Legal Department, with a particular focus on strategic matters and complex revenue-generating commercial contracts. You will work closely with all members of the legal team, gaining hands-on exposure to all aspects of in-house legal work at a fast-growing company.
What You’ll Do:
You will support our business by working directly with our commercial team to manage deals in the U.S. and around the world, bringing sound business and legal judgment and a clear sense of company priorities.
You will draft and negotiate a fast-growing pipeline of complex transit tech contracts, including standard SaaS (Software as a Service) contracts and more complex deals with robust add-on services, with a wide variety of customers.
Manage contractual relationships with vendors and negotiate agreements with strategic partners, including NDAs, engagement letters, vendor service agreements, MSAs, service provider agreements, terms of use and consumer communications.
You are curious about the full spectrum of a robust in-house practice, and will work with other specialists on the legal team to learn and contribute across the board in a cross-functional environment.
Collaborate with cross-disciplinary teams and advise on relevant legal issues and risks, complex agreement structures, approval processes, and company policies and procedures.
Provide general legal support to our global business on an as-needed basis.
Who You Are:
Obtained a JD with impressive academic achievement, minimum of 4-6 years experience at a top law firm, in-house legal department or a combination of the two, including significant transactional experience.
Substantive expertise in corporate and tech transactions preferred.
Meticulous and vigilant, with a keen attention to detail.
Willing to wear multiple hats and work on contracts of all types.
Team player who works well cross-functionally.
High-energy and enjoy working autonomously.
Outstanding contract drafter and negotiator.
Business-minded (you will negotiate business as well as legal issues).
Excellent analytical and critical thinking skills.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $200,000-$230,000.
We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
New York, New York
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Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Regulatory Operations Associate
, you will handle the day-to-day execution, tracking, and operational tasks required to keep Via’s transit partnerships fully compliant. You will monitor operational workflows, maintain audit-ready documentation, coordinate filings, and support the rollout of internal tools and automated reporting systems across our partner deployments.
This role is based in NYC with a 3x per week office requirement.
What You’ll Do
Daily Compliance Execution:
Coordinate and submit recurring regulatory filings, vehicle permits, driver credential verifications, and operational reports required by local transit agencies, federal standards (FTA), and accessibility mandates (ADA).
Audit & Records Maintenance:
Maintain centralized documentation systems, log compliance records, and perform routine audits of service data to ensure all partner markets remain 100% audit-ready.
Tooling & Data Entry Workflows:
Utilize internal operational tools, AI-assisted reporting workflows, and databases to extract compliance metrics, log discrepancies, and replace manual paperwork with structured digital tracking.
Operational Monitoring:
Track day-to-day Service Level Agreements (SLAs) and incident reports, flagging non-compliance issues or emerging operational bottlenecks directly to market operations managers.
Project Coordination:
Update and maintain project trackers, compliance calendars, and operational checklists to ensure all milestone dates, renewals, and partner deliverables are completed on schedule.
Cross-Functional Support:
Liaise directly with local Fleet Coordinators, Dispatch, Legal, and Market Operations teams to gather evidence, verify on-the-ground operational facts, and resolve administrative compliance blockers.
Who You Are
1–3 years of professional experience in operations, compliance coordination, program administration, logistics, or a related task-focused operational role; Bachelor's degree required.
Highly organized task manager who thrives on executing recurring workflows accurately and keeping structured trackers up to date.
Meticulous attention to detail with a track record of verifying datasets, maintaining clean records, and spotting discrepancies in operational data.
Clear, practical communicator able to coordinate across frontline operations, legal, and city teams to track down required documentation.
Fast learner comfortable adopting new software platforms, spreadsheets, and internal workflow tools quickly.
Prior experience with Salesforce, Google Sheets/Excel, or compliance tracking software is a plus, but not required.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000 – $85,000 / year
We are proud to offer a generous and comprehensive benefits package, including comprehensive medical plans and 401(k) matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Technical Project Manager
at Via, you’ll lead the end-to-end delivery of strategic, cross-functional product initiatives across our global platform. You’ll collaborate closely with engineering, product, QA, and business stakeholders to launch innovative features that make transit more efficient, accessible, and scalable.
This is a high-visibility, high-impact role where you’ll ensure that our product vision becomes a reality on time, at scale, and with measurable results.
About the Role:
Define, coordinate, and oversee all technical aspects of launching Via’s revolutionary mobility initiatives
Partner with Engineering, Product, QA, and Business teams to define requirements, manage timelines, and track delivery milestones
Align technical delivery with business goals, ensuring product value is delivered effectively and efficiently
Own cross-functional project planning, including scope definition, scheduling, risk mitigation, dependency management, and stakeholder communication
Proactively identify execution risks and troubleshoot delivery challenges in real time
Manage concurrent initiatives while maintaining high attention to detail and strategic oversight
Drive process improvements and delivery best practices across teams
Use AI tools to automate the repetitive parts of project management, such as status reporting, risk and delay detection, and process workflows
About You:
3–4 years of experience in technical project management or program management, with a track record of delivering complex software projects - Must
Strong proficiency with software project tools (e.g., Jira, Confluence) - Must
Comfortable using AI tools in your daily work, and keen to automate and improve how delivery runs
Experience working in Agile environments with cross-functional teams
Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
Data-informed decision-maker with the ability to interpret KPIs and goals to prioritize and track success
A strong executor, you get the job done while keeping the big picture firmly in mind
Detail-oriented, thorough, and highly organized
Excellent communication and stakeholder management skills — able to operate seamlessly between business, product, engineering, and management.
Compensation and Benefits:
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and equity
Health insurance with a discount for family members
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
Career development and growth opportunities
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Regulatory Operations Lead,
you will lead complex compliance and operational programs directly supporting Via's transit partnerships. You will oversee end-to-end regulatory operations, ensure strict adherence to public transit rules and safety standards, integrate modern AI-driven operational tools, and drive strategic cross-functional execution.
**This role is based in NYC with a 3x per week office requirement.**
What You’ll Do:
Regulatory Compliance & Governance:
Manage and ensure full compliance with federal, state, and local transit regulations, accessibility mandates (e.g., ADA), and contractual public transit requirements (e.g., FTA).
AI & Automation Integration:
Modernize operational compliance by integrating AI tooling, automated reporting pipelines, and predictive risk detection; replacing legacy transit paperwork with scalable AI solutions.
Operational Performance & Risk Management:
Build the analytical infrastructure to monitor service-level agreements, conduct strategic audits, and ensure 100% operational audit-readiness across our US markets.
Program & Project Management:
Build and manage structured systems and visual tracking workflows to manage complex compliance dependencies, timelines, and execution priorities.
Cross-Functional Collaboration:
Partner directly with Legal, Expansion, and Market Operations teams to seamlessly integrate regulatory requirements into daily operational execution and organizational workflows.
Who You Are:
Experienced operations manager, with at least 6+ years of experience and hold a Bachelor's degree
Independent self-starter who thrives in fast-paced environments and feels comfortable with a high level of responsibility
Expert project and program manager with strong skills in building systems to calendar, monitor, and track complex dependencies across cross-functional teams
Effective communicator who excels in conducting complex operational analyses and distilling key insights for various stakeholders
Project ownership mindset: Effective at managing multiple tasks simultaneously, comfortable taking on responsibility, and working in an independent manner
Collaborative team player skilled at generating buy-in and working effectively across legal, policy, and operations teams
Detail-oriented executor who is obsessively action-oriented, thrives operating autonomously, and maintains rigorous standards
Prior compliance background or Salesforce experience is a plus, but not required—skills can be learned on the job
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: Sioux Falls, SD
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As an
Operations Manager
at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**This is a fully in-person position with the expectation that you will be onsite 5 days per week.**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences
Mission driven, motivated by expanding access to transportation and improving how communities move
You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations
You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure environment
Able to commute to the Sioux Falls area 5 days a week
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000-$90,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Algorithms Developer
at Via, you will play a central role in shaping how millions of riders and drivers move through our cities every day. Our team turns complex, multi-dimensional operational challenges into real-time optimization that powers Via’s mass-scale automated dispatch system. You will explore rich, diverse data sets, develop algorithms that make smart decisions at scale, and have a direct impact on the efficiency, reliability, and quality of our service. This is an opportunity to combine deep technical expertise with real-world operational impact at global scale.
About the Role:
Model and mathematically represent competing demands on Via’s system to enable scalable, real-time decision-making.
Develop online algorithms for real-time decision-making, focusing on optimizing system utilization while maintaining a high quality of service for riders.
Design and implement highly efficient and scalable algorithmic solutions to power decision-making systems under large-scale, real-world operational demands.
Collaborate closely with engineering, product, and operations teams to translate complex algorithmic insights into practical, impactful solutions.
About You:
Advanced degree (M.Sc. or PhD) in Computer Science, Mathematics, Physics, or a related field.
Significant research background and hands-on experience developing algorithms
3–4+ years of experience implementing algorithms in practical, production-scale systems.
Analytical thinker who can extract the essential elements of complex, real-world problems and convert them into actionable models.
Hands-on coder with experience in Python (or similar) and the ability to turn ideas into working solutions.
Naturally curious, fast-learning, and collaborative, with strong interpersonal and communication skills.
Compensation and Benefits
Joining a global employer with over 700 mobility deployments in 40+ countries.
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and stock options.
Health insurance with a discount for family members.
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station.
Career development and growth opportunities.
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Dallas-Fort Worth, TX
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Driver Support Agent
, you will focus on supporting prospective drivers across all North America markets throughout their onboarding journey. You will play a crucial role in guiding drivers through compliance steps, conducting helpful outreach, and resolving onboarding roadblocks to ensure a smooth, welcoming experience.
**This is a full-time, in-person position requiring availability Monday through Friday, 9:00 AM to 5:00 PM.**
What You’ll Do:
Follow up with driver applicants across all North America markets to offer support and guide them through their application
Assist prospective drivers with required compliance steps, background checks, and documentation requirements
Troubleshoot applicant inquiries and resolve friction points throughout the onboarding process
Conduct proactive outreach to candidates needing additional support or follow-up
Identify and escalate complex compliance or technical issues to appropriate internal teams
Who You Are:
Tech-savvy; strong computer and technical skills, including experience with numerous software programs and the more standard Microsoft Office and Google Suite. CRM tools like Salesforce are a plus!
Strong mental acuity and analytical problem-solving skills
A comfortable multitasker who enjoys live operations and can quickly prioritize and switch between tasks
Skilled in prioritizing and strong delegation skills to optimize team performance
Able to manage multiple priorities simultaneously while maintaining accuracy and focus
A clear communicator with excellent reading comprehension and writing skills
Customer-service oriented; able to de-escalate situations and bring down the temperature with escalated stakeholders
Calm, cool, and collected—able to stay even-keeled during urgent or high-pressure issues
A well-rounded team player who takes ownership of (and pride in) your work
Ownership-driven: you take charge of ongoing issues and manage them through to resolution
Comfortable with ambiguity; able to create solutions even when no SOP exists
Demonstrated leadership with strong prioritization skills
An action-oriented executor: you take initiative to solve problems and get the job done
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $20-$22 / hour
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Elmira, NY
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Strategy and Operations Manager
, you will manage a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. This is not a role where you will be following a playbook, you will be building the plane while flying it - making it a challenging people-facing role that spans entrepreneurship, business development and operations management. We hope you are up for it!
What You'll Do:
Manage the on-site daily operations of Via’s service around Chemung County
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round the clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 6+ years of experience
You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility
You are a savvy and tactful communicator: you intuitively find the right tone in every situation
You desire to foster a culture deeply committed to providing a world class customer service experience
You are a detail-oriented executor: you’re obsessively action-oriented and thrive while operating autonomously
You are an experienced and exceptional leader: people love working with you and for you and you have extensive experience leading support teams
You are flexible and adaptable, you love the challenge of adapting to change rapidly and making things work on the fly
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility
You are a problem solver; you don’t accept the status quo and are always looking for creative solutions
Experience working in transit a plus
Successful completion of a drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Base salary range: $110,000-$160,000 / per year + RSU package
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco
Remix by Via is dedicated to revolutionizing transportation planning through innovative software solutions. By leveraging technology, Remix is transforming the way cities, agencies and operators plan, analyze, and manage transportation systems.
As an
Account Executive (Remix)
, you’re the face of Remix by Via to prospective customers, driving regional sales efforts across the public and private sectors in North America. In this dynamic role, you’ll generate new business, demonstrate the value of our software, share best practices in transport planning and street design, and guide prospects from first conversation to signed partnership. With a consultative approach, technical curiosity, and a self-starter mentality, you will build relationships, navigate complex sales processes, and turn challenges into opportunities for growth.
What You’ll Do:
Identify prospective partners in your territory and build meaningful, lasting, revenue-generating relationships with stakeholders ranging from elected officials to private-sector business leaders. Drive full-cycle sales efforts to develop new business opportunities, working to
make transit better
across North America.
Strategically navigate your market’s unique buying landscape, leveraging research and analytical skills to build compelling, data-driven business cases and demonstrate
our platform’s value
across diverse verticals.
Be a thought partner to prospective clients by educating and consulting with them to develop regional transit plans and find funding mechanisms within your market.
Champion our mission and technology by leading local marketing campaigns, speaking at events, and providing consistent thought leadership in the mobility space.
Collaborate with internal teams to translate market insights and customer feedback into opportunities for product development and growth.
Who You Are:
You have 4+ years of client-facing experience in sales, business development, consulting, or a related field, with a track record of delivering results.
You have experience in transit technology, transportation, or mobility, or a strong interest in learning about the industry.
A consultative thinker who enjoys building relationships, understanding complex client needs, and using research and data to develop compelling narratives.
A persuasive communicator with strong commercial judgment, able to navigate negotiations, adapt to different stakeholders, and maximize deal value.
Proactive, adaptable, and comfortable taking ownership in fast-paced environments, navigating ambiguity and overcoming setbacks.
A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility.
What We Offer:
Base Salary Range: $85,000 - $110,000. Total compensation also includes variable pay and equity.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
A hybrid work and a lovely office situated in New York City
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Redesign the operating system for public transit.
Via is a global leader in smart public transportation, using technology to change how the world moves. Our Transit Operations platform powers on-demand, paratransit, school bus, and fixed-line service for public agencies, reaching hundreds of thousands of riders every week. For many of them, public transit isn't a convenience. It's how they get to a job, a hospital, or a classroom.
Checklists are where public-sector software starts. They shouldn't be where it stops. The real test is whether a dispatcher can fix a missed pickup in seconds, or whether a rider with a disability can book a trip without a phone call. Our users span paratransit eligibility managers, call center agents, dispatchers, and agency leaders, plus the riders, caregivers, and students on the other end. Each one deserves a product that's insights-first, obvious to use, and delightful, especially the communities with the fewest alternatives.
This is your chance to redesign a complex, mission-critical platform with usability and delight as the bar. You'll also drive how design itself can be AI-led, moving from static mockups to rapid prototypes to production-ready code, working side by side with engineers. This isn't AI for AI's sake. It's a way to democratize great design and ship better real-world outcomes for the people who rely on transit most.
The Product org is investing in Design and is looking for multiple candidates with varying degree of experience - this is a fast and growing team!
What You'll Do:
Lead the redesign of our dispatch and booking platform, unifying the experience across on-demand, paratransit, school bus, and fixed-line service.
Make every workflow insights-first, so data surfaces the right decision at the right moment instead of sitting in a report.
Design for the full cast of people who make transit work: eligibility managers, call center agents, dispatchers, riders, caregivers, and students, each with journeys that feel purposeful and efficient.
Design around rider eligibility, special conditions, and disability aids so every trip is dignified and easy, especially for riders with the fewest alternatives.
Drive how our design team works with AI, from synthesizing research and exploring concepts to building rapid prototypes and production-ready code.
Work in a forward-deployed way: spend time with agencies and engineers, test ideas against real operations, and ship alongside the team.
Run research and usability testing, and partner with analysts to turn data into design decisions.
Own the details, from concept to pixel-perfect execution, and make tradeoffs explicit.
Evolve our design system deliberately as we scale.
Partner closely with product, analytics, and engineering across the full project lifecycle.
What you Bring:
7+ years in digital product design, with a portfolio showing concept-to-launch leadership on complex products.
A systems-thinking mindset and experience designing dense, data-rich, high-stakes workflows.
A point of view on how AI changes the design process, and the curiosity to keep pushing it.
Comfort prototyping beyond Figma and moving work toward production code (or a strong drive to learn).
A high bar for craft and strong Figma and prototyping skills. Motion and interaction design is a plus.
Clear communication and the ability to explain the "why" behind your decisions.
Ownership, independence, and pragmatism about timelines, scope, and technical constraints.
Empathy for riders who depend on public transit and a real interest in equitable mobility.
A degree in Design, HCI, or a related field, or equivalent practical experience.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $175,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Location: New York City
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Driver Growth Marketing Principal
, you will lead top-of-funnel driver acquisition and sourcing strategies across North America. Bridging performance marketing, local brand presence, and community engagement, you will own candidate sourcing from awareness through initial application. You will champion recruiting safe, exceptional driver partners who serve as true brand and community ambassadors, helping expand accessible transit throughout North America.
What You’ll Do:
Drive Data-Driven Sourcing & Spend Allocation:
Own multi-market driver acquisition budgets across paid digital (Meta, Google, Programmatic), hyper-local media (OOH, direct mail, radio), and community channels. Continuously monitor data-driven KPIs to scale applicant volume while aggressively reducing Cost Per Applicant (CPA) and Cost Per Hire (CPH).
Recruit Safe, High-Quality Community Ambassadors:
Craft performance marketing positioning, messaging, and sourcing tactics specifically tailored to identify, attract, and activate driver partners who uphold high standards of safety, service excellence, and community representation.
Execute Supply-Side Experimentation & Media Optimization:
Formulate hypotheses and run rapid A/B and multivariate tests across creative messaging, audience targeting, landing pages, and referral incentives to establish playbooks that maximize driver conversion, retention, and lifetime value.
Analyze Funnel Dynamics & Operations Handoffs:
Deep-dive into driver conversion metrics across operational models to pinpoint drop-off bottlenecks and seasonal supply constraints, collaborating closely with the Driver Success team to ensure seamless handoffs from sourcing to onboarding.
Scale Grassroots & Localized Playbooks:
Partner with local workforce boards, community organizations, and municipal transit partners across North America to build grassroots driver-get-driver initiatives, local activation events, and high-converting candidate pipelines.
Build Performance Dashboards & Reporting:
Partner with analytics teams to build robust self-serve dashboards (Tableau / AI tools), tracking acquisition cohort health and reporting actionable funnel efficiency insights to leadership.
Who You Are:
Experienced professional with 6+ years of growth marketing experience
Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact
Creative problem solver and continuous experimenter who challenges the status quo
Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences
You have a proven track record of managing teams (at least 3-5 years) and developing people - you know how to motivate and get the best work out of every person who you work with
Strong analytical skills - comfortable in SQL, Excel/Sheets, and BI tools
Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment
Preferred Qualifications:
Prior experience driving driver/courier/supply acquisition in a mobility, rideshare, or delivery network (e.g., DoorDash, Uber, Lyft, Instacart).
Proficiency across paid digital (Meta, Google, DSPs), hyper-local offline media (OOH, direct mail, radio), and community-based recruiting channels.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $130,000 - $165,000 / year
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, NY
Position:
Partnerships Associate Principal, Via Transportation, Inc. (New York City, NY) -
Telecommuting permitted
Duties:
Conduct market research and analyze student transportation trends, customer needs, competitor offerings, and procurement patterns to support go-to-market recommendations for Via Student Transit. Conduct outreach interviews with school district, county, and nonprofit stakeholders to gather market intelligence and assess transportation needs, challenges, and purchasing considerations. Measure the effectiveness of outreach initiatives and recommend engagement approaches based on customer response data and market insights. Collect and analyze customer feedback and operational requirements from prospective educational organizations to evaluate product-market fit and inform marketing strategies. Analyze market conditions, competitive activity, and customer adoption trends and provide recommendations to improve product positioning and market competitiveness. Develop expertise in the student transportation market and analyze competitive offerings, customer needs, and industry trends to recommend positioning and differentiation strategies for Via Student Transit. Research customer preferences and market demand to develop data-driven messaging, positioning, and communication materials. Build targeted email outreach campaigns targeted at school districts and county departments to increase engagement and awareness amongst school districts and county departments. Analyze solicitation requirements, conduct market and customer research, and prepare Request for Proposal content tailored to organizational needs and procurement objectives. Develop Via Student Transit marketing materials, leveraging technical and emotional messaging. This includes building webinar content, writing blog posts/marketing handouts in collaboration with the Marketing team. Analyze marketing performance data and market research findings to develop recommendations regarding messaging, positioning, value proposition, and marketing initiatives. This involves data driven and story telling capabilities. Partner with internal teams to develop proposals, presentations, and communications materials that effectively communicate Via Student Transit’s capabilities and solutions.
Salary:
$64,834 to $87,500
Requirements:
Bachelor’s Degree or higher (or foreign educational equivalent) in Marketing, Communications, or related field. Two years of experience in the offered position, or in a similar occupation, involving the development and use of business and sales analytics for strategic marketing planning and execution in the transportation or logistics industry. Experience utilizing Salesforce CRM or similar customer relationship management platforms. Telecommuting permitted.
Contact:
Sharon Lee, SVP, People Operations
Via Transportation, Inc.
114 5th Avenue, 17th Floor
New York, NY, 20022
(888) 501-7511
strategic-growth-us@ridewithvia.com
Via is an equal opportunity employer.
Location: New York, NY
Position:
Staff Data Scientist, Via Transportation, Inc. (New York City, NY) -
Telecommuting permitted
Duties:
Apply advanced quantitative and statistical methods to support business model development and product innovation. Develop and implement Bayesian models and stochastic simulations to generate insights and predictions, including analyses of user behavior and system performance. Manage projects end-to-end, including data extraction, cleaning, and preparation; model development and validation; and deployment of analytical solutions. Design and develop proof-of-concept applications, as needed, to operationalize and demonstrate modeling results. Prepare and deliver regular reports and presentations summarizing methodologies, progress, and key findings to stakeholders.
Salary:
$115,835 to $175,000
Requirements:
Master’s degree or higher in Data Science, Computer Science, Systems Engineering, or a closely related quantitative field. Experience completing at least two (2) projects utilizing Bayesian inference, stochastic modeling, or a combination of both, gained in either academic or professional settings. Demonstrated experience developing high-quality functional or object-oriented code, evidenced by approximately 10,000 lines of code written in Python, R, or another programming language suitable for data analytics. Telecommuting permitted.
Contact:
Sharon Lee, SVP, People Operations
Via Transportation, Inc.
114 5th Avenue, 17th Floor
New York, NY, 20022
(888) 501-7511
strategic-growth-us@ridewithvia.com
Via is an equal opportunity employer.
Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Partner Delivery Engineer
at Via, you will act as the critical technical bridge between our R&D, Partner Success, and Product teams to ensure seamless functionality for our global partners. In this high-impact support engineering role, you will untangle complex system escalations and optimize the underlying technology powering our transit networks. This is a unique opportunity to directly enhance partner satisfaction while shaping the continuous improvement of our cutting-edge mobility technology.
About the Role:
Spearhead technical investigations to diagnose and resolve complex system escalations with minimal disruption to live transit operations
Resolve challenging customer issues in a collaborative highly impactful dynamic environment
Collaborate with R&D, Partner Success, and Product to translate technical roadblocks into actionable product enhancements
Build analytical workflows to monitor support trends and proactively prevent future challenges from impacting partners
Develop tailored documentation and knowledge bases to empower internal teams to troubleshoot effectively
About You:
Bachelor’s degree in a technical field and 1+ years of experience in technical support, software engineering, or solutions engineering
Masterful communicator who can seamlessly translate dense technical concepts for diverse, non-technical audiences
Highly analytical root-cause problem solver who operates effectively in a fast-paced, hybrid work environment
Compensation and Benefits:
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and equity
Health insurance with a discount for family members
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
Career development and growth opportunities
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York City
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.
As
Director of IT & Infrastructure
, you’ll lead the team, systems, and infrastructure that keep our employees connected and our operations moving. Your scope will span global IT support, enterprise applications, identity and access, corporate networks, and the setup of facilities for new transit service launches.
This role combines excellent people leadership with hands-on technical expertise. Balancing an entrepreneurial spirit with a pragmatic approach to problem-solving, you will serve as a key stakeholder in building the reliable services our teams and partners depend on. From improving employee support through automation and AI to getting a new operational site ready for launch, you’ll turn complex requirements into well-run systems and repeatable processes.
What You’ll Do:
Lead our global IT team.
Develop and support the team, establish clear ownership and service expectations, and translate business priorities into an actionable IT roadmap. Balance daily operations with infrastructure improvements and longer-term projects.
Own the employee IT experience.
Oversee support across offices, remote teams, and operational sites. Lead the administration and continuous improvement of
Freshservice
, including ticketing, the service catalog, approvals, inventory, knowledge management, and automated workflows.
Manage identity and access.
Oversee
Okta
, SSO, application provisioning, and employee onboarding, transfers, and offboarding. Maintain reliable access approval and provisioning workflows between Freshservice, Okta, and connected applications.
Run dependable infrastructure.
Oversee corporate networks, Wi-Fi, internet connectivity, remote access, and IT-managed infrastructure. Use platforms such as
Cisco Meraki
to monitor sites, address outages, and improve reliability. Manage relevant DNS, domain, and certificate requirements, including work with
Cloudflare, AWS, GCP
.
Deliver Network TaaS launch readiness.
Own facility setup and IT readiness for new launches, from sourcing telecommunications providers and infrastructure contractors to overseeing onsite installations, security cameras, and physical access control systems. Ensure access to company applications reflects each launch’s staffing and operational requirements.
Manage the endpoint and asset lifecycle.
Establish hardware standards and oversee device deployment, management, support, inventory, purchasing, logistics, replacement, and secure disposal for a
Keep enterprise applications working together.
Oversee platforms including
Google Workspace, Slack, Jira, and Confluence, Freshservice, Iru and more
, and partner with business owners on departmental systems. Lead implementations, migrations, and consolidation projects with clear support and administrative ownership.
Build better workflows through automation and AI.
Expand integrations across Freshservice, Okta, Slack, Confluence, and other services. Develop and maintain bots and AI agents that answer employee questions, use company knowledge, and handle service requests, with appropriate monitoring and controls.
Support practical AI adoption.
Manage the rollout and administration of tools such as
Claude and Cursor
, including employee access, licensing, usage allocations, spending visibility, and support.
Manage technology spending and suppliers.
Own IT budget planning and tracking, vendor relationships, commercial negotiations, renewals, and license optimization. Lead technical assessments within
ZIP
procurement workflows alongside Procurement, Finance, Legal, and Information Security.
Strengthen security and operational continuity.
Partner with Information Security to implement controls across IT-managed systems, support audits and access reviews, and address control gaps. Maintain recovery procedures, system documentation, and backup ownership for critical services.
Who You Are:
An experienced IT leader with
10+ years in corporate IT or infrastructure
, including
4+ years managing teams
, ideally in a global technology company.
A hands-on technical leader who can move comfortably between coaching a team, planning a deployment, troubleshooting an integration, and managing a vendor escalation.
Experienced in identity and access management, SaaS administration, endpoint management, networking, and IT service delivery. Familiarity with
Okta, Google Workspace, Cisco Meraki, and Freshservice
, or comparable platforms, will help you succeed.
Comfortable delivering technology infrastructure for new offices or operational sites, including coordinating connectivity providers, contractors, and installation schedules.
Skilled at improving processes through APIs, integrations, and automation, with practical experience applying AI to internal support or employee workflows.
Commercially minded, with experience managing budgets, negotiating with suppliers, and improving software and hardware spending.
A clear communicator who builds strong working relationships across Operations, Engineering, Information Security, People, Finance, and other business teams.
Organized, resourceful, and comfortable managing competing priorities in a fast-moving environment. You follow problems through to resolution and build processes that help prevent them from recurring.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $190,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Via is an equal opportunity employer.
Location: Bristol
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Manager
on Via’s Operations team in the
UK
, you are the force that keeps our services running reliably for the communities that depend on them. This is a high-ownership, boots-on-the-ground role where you’ll lead the daily operations of our
Westlink
service, tackle real-time challenges, and ensure our riders are transported safely and on time.
This is an in-person position with the expectation that you will be onsite at least 3 days per week.
About the Role:
Run daily onsite operations, ensuring safe, reliable, and accessible transportation for our riders.
Partner with a broad, cross-functional team to develop and scale the processes, systems, and tools that drive continuous optimization and support rapid growth.
Make real-time decisions on fleet, driver supply, compliance, rider needs, and unexpected issues - using data to quickly diagnose problems and keep service running smoothly.
Guide and support drivers, building strong relationships and coaching toward stronger performance in the field.
Turn rider and community feedback into concrete changes by spotting patterns and addressing root causes.
Act as the bridge between Via’s partners, drivers, and Via central teams, keeping everyone informed with clear, timely updates and resolving questions quickly.
About You:
Operationally experienced in people management, logistics, customer service, or other process-oriented work.
Relationship-oriented and a confident communicator who builds trust with drivers, riders, teammates, and city partners, adapting their message and tone to each stakeholder, whether that’s partners, customers, or driver colleagues from diverse backgrounds.
Hands-on and proactive, comfortable taking responsibility for employees, being in the field, and solving problems where they happen, even under pressure.
Analytically savvy and structured, using data and digital tools to prioritize effectively and improve our services.
Tactical and strategic, able to tackle issues in real time while thinking ahead and building solutions that prevent them from recurring.
Fluent in English.
Valid driver’s license in the UK, class B.
Nice to have, but not required: Completed Certificate of Professional Competence (CPC) training and Qualified Transport Manager status would be a plus, as would experience in fixed-line bus operations.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good.
Salary Range: £40,000–£45,000. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health scheme offered through AXA.
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents.
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI).
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
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