Responsibilities:
— Act as a trusted advisor to customers, delivering solutions that increase satisfaction, strengthen Huntress adoption, and create measurable value across their environment
— Own and grow relationships with multiple contacts inside assigned customer organizations
— Drive renewals and expansion opportunities across your book of business, including upsell and cross-sell motions where appropriate
— Contribute to team goals around retention, expansion, and customer satisfaction
— Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
— Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
— Use AI tools to prepare for partner meetings, summarise calls, and stay organized so you can move faster with sound judgment
Requirements:
— 2+ years of experience in account management, direct customer sales, or a similar post-sales or commercial role
— Strong experience in SaaS, preferably related to the cybersecurity industry
— Experience with Salesforce or other similar CRM platforms
— Strong bias to action and the ability to get things done efficiently and effectively
— Ability to manage multiple stakeholders, maintain momentum on renewals and expansion conversations, and communicate clearly across internal and external teams
— Commercial curiosity and sound judgment in balancing customer outcomes with business growth, & confidence building relationships with both customers and partners
Benefits:
— Fully remote work
— At least one annual trip to the US for Summer Summit, with additional local events in Australia
— New starter home office set up reimbursement ($800 AUD)
— 12 weeks paid parental leave for both primary and secondary carers
— Monthly digital allowance for personal phone and internet costs ($185 AUD)
— Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
— Subsidised private health insurance through preferred provider
— Stock options for all full-time employees
— Access to the BetterUp platform for coaching, personal, and professional growth
— Inclusive culture valuing diversity and equal opportunity
Location: Remote Australia
Compensation Range: $96,000 AUD base with an on target earnings at $160,000, plus equity
Responsibilities:
— Achieve and exceed quota based on expansion performance and renewal outcomes
— Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
— Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
— Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners
— Work cross-functionally with internal teams including Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve the customer experience
— Maintain strong operational hygiene in CRM, document customer activity clearly, and keep next steps and opportunities moving forward
— Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment
Requirements:
— 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below
— Strong knowledge of the MSP space, preferably in the cybersecurity industry
— Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities
— A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes
— A strong bias to action and the ability to get things done efficiently and effectively
— Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support
Benefits:
— Fully remote work
— At least one annual trip to the US for Summer Summit, with additional local events in Australia
— New starter home office set up reimbursement ($800 AUD)
— 12 weeks paid parental leave for both primary and secondary carers
— Monthly digital allowance for personal phone and internet costs ($185 AUD)
— Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
— Subsidised private health insurance through preferred provider
— Stock options for all full-time employees
— Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to inclusivity and encourages people from all culturally diverse backgrounds to apply. Reasonable accommodations are available upon request via accommodations@huntresslabs.com. The recruitment process uses AI tools to assist human recruiters but final decisions involve human judgment.