Responsibilities: — Assist clients with organizing booking details, dates, preferences, and service selections — Provide customer support through email, phone, and messaging in a professional manner — Help gather and maintain information needed for reservations and itinerary support — Coordinate booking details and follow up with clients as needed — Maintain accurate notes, client profiles, and documentation within our systems — Respond promptly to client questions and provide helpful guidance — Stay informed about available destinations, suppliers, and experience options — Support administrative tasks related to planning and booking services — Work collaboratively with the team to ensure a smooth and positive client experience Requirements: — Strong customer service and communication skills — Organized, detail-oriented, and comfortable using online tools — Ability to work remotely and manage your own schedule — Professional, dependable, and proactive — No previous experience required — full training is provided Benefits: — Comprehensive training and onboarding — Access to booking tools, systems, and resources — Flexible remote schedule — One-on-one support and continued guidance — A positive, team-focused work environment Work Environment: This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.
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