Location: Colombia
Paired is a global staffing and recruiting agency that connects talented professionals with US-based companies. We help businesses find exceptional remote talent and support candidates throughout the hiring process.
Our client is a US-based company that provides leads to real estate investors and is expanding into home services. The team moves quickly, uses data to make decisions, and takes customer problems seriously.
About the role
We’re looking for a hands-on Senior Customer Support to manage the day-to-day support function within the Customer Success team. You’ll guide the support team while also working directly with customers through tickets, calls, texts, and voicemails. You’ll be responsible for timely responses, strong service quality, and resolving issues thoroughly.
What you’ll do
Coordinate incoming support requests and ensure customers receive prompt, helpful answers.
Handle complex or sensitive customer issues and follow them through to resolution.
Review support conversations and coach the team on accuracy, empathy, and professionalism.
Track response times, resolution rates, customer satisfaction, and support quality.
Create clear processes, training materials, and knowledge base resources.
Help onboard and train new support team members.
Work with Customer Success, Technology, and Refunds teams to resolve issues and improve workflows.
Identify opportunities to use automation and technology to make support more efficient.
Requirements
3+ years of experience in customer support, customer service, or another B2B customer-facing role.
Excellent written and spoken English.
Experience guiding teammates, training others, or improving support processes.
Strong judgment when handling frustrated customers and escalations.
An organized, detail-oriented approach to managing multiple requests.
Comfort using ticketing platforms, CRMs, and reporting tools. The team uses Freshdesk and GoHighLevel.
A problem-solving mindset and the ability to work across teams.
Experience in real estate is a plus.
What success looks like
Customers receive fast, complete answers; more issues are resolved without repeat contacts or unnecessary escalations; and the team has clear processes that help it deliver consistently excellent support.
Benefits
Benefits
Competitive salary (USD)
Work From Home
Location: Brazil
We are looking for a creative, detail-oriented VSL Scriptwriter to develop persuasive, high-converting Video Sales Letter (VSL) scripts for DTC/e-commerce brands. This role is primarily focused on
writing long-form direct-response video scripts
, researching winning ads, developing compelling hooks and angles, and using performance insights to improve creative results.
The ideal candidate has a strong foundation in copywriting, understands direct-response marketing, and is eager to grow their skills in creative strategy and video production.
Responsibilities
Write long-form VSL scripts (3–5+ minutes), including hooks, storytelling, product benefits, objection handling, and calls to action.
Research winning Meta ads, competitors, customer pain points, and proven direct-response strategies.
Develop new creative angles and iterate on scripts based on performance data.
Collaborate with video editors to guide pacing, visuals, B-roll, and storytelling.
Work with media buyers and the creative team to improve ad performance.
Requirements
Experience in copywriting, VSL writing, or direct-response advertising.
Strong writing skills and an understanding of persuasive storytelling and consumer psychology.
Familiarity with DTC/e-commerce advertising and Meta ads.
Understanding of long-form video content and audience retention.
Proactive, creative, coachable, and comfortable working independently.
Benefits
USD Salary.
Ability to work remotely.
Location: United States
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Out client is looking for someone who has experience in
UGC, talent acquisition, influencer marketing, or creator management within DTC/e-commerce
and understands what makes content good enough to perform in paid ads.
Responsibilities
Finding and recruiting strong UGC creators across multiple platforms
Posting creator opportunities and sourcing talent consistently
Communicating with creators and managing relationships
Reviewing creators and filtering out low-quality talent/content
Judging which creators are a strong fit for our brand and ads
Organizing and managing the entire UGC content pipeline from outreach to final delivery
Keeping creator content, communication, and deliverables organized
Requirements
Experience in UGC, talent acquisition, influencer marketing, or creator management
Experience specifically within DTC or eCommerce brands
Strong understanding of what makes creator content effective for paid ads
Experience managing creators with a focus on content performance and ad results, not just creator relationships
Comfortable with high-volume creator outreach and sourcing
Ability to evaluate creators and reject weak/low-quality candidates
Strong pipeline and project management skills, from outreach through content delivery
Experience with creator/talent pipeline management and ensuring deliverables are completed on time
Benefits
Fully remote.
Competitive Salary
УдалённоUnited States
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Location: Colombia
We're looking for a detail-oriented Operations Team Member to support the day-to-day administrative, leasing, compliance, and reporting functions across multiple manufactured housing communities in the U.S. This is an execution-focused role — you'll be the back-office engine that keeps leasing, billing, maintenance tracking, and reporting accurate and on time for our onsite Community Managers.
If you thrive on process, love clean data, and get things done right the first time, this role is for you.
Core Responsibilities
Leasing & Resident Administration
Enter and maintain leases, renewals, move-ins, and move-outs in Rent Manager
Upload and organize resident documents (IDs, income proof, applications, agreements)
Track lease expirations and flag renewals in advance
Process resident info sheets and verify completeness
Background Checks & Compliance
Run and track background & credit checks
Record approvals/denials per Fair Housing guidelines
Maintain audit-ready resident files
Support compliance with HUD, state, and park-level rules
Charges, Billing & Collections Support
Post rent, utilities, late fees, and one-time charges accurately
Assist with water, sewer, trash, and power billing setups
Identify and flag NSFs, delinquencies, and discrepancies
Coordinate with accounting on corrections and reconciliations
Maintenance & Work Order Support
Create and update work orders in Rent Manager
Track status and follow up with Community Managers
Upload invoices, notes, and before/after photos
Help ensure maintenance hours are logged correctly
Reporting & Data Accuracy
Prepare weekly/monthly reports (occupancy, delinquencies, move-ins/outs, leasing pipeline)
Validate data accuracy across Rent Manager and Google Sheets
Proactively flag exceptions, trends, and risks
Communication & Coordination
Serve as back-office support for onsite Community Managers
Communicate clearly via Slack and email
Escalate issues with context and documentation
What Success Looks Like (KPIs)
Data accuracy rate ≥ 99%
Lease processing turnaround ≤ 24 hours
Background checks completed same business day
Near-zero billing error rate
100% on-time reporting
Slack responsiveness within agreed SLA
Requirements
2+ years of experience in real estate back-office, property management, or operations
Prior experience supporting U.S.-based clients preferred
Strong proficiency in Rent Manager (or demonstrated ability to learn fast)
Comfortable with Google Sheets, Docs, and Drive (intermediate to advanced)
Working knowledge of U.S. leasing, billing, and compliance concepts
Extremely detail-oriented, organized, and process-driven
High integrity when handling confidential data
Calm under pressure and comfortable supporting multiple communities at once
Bilingual (English/Spanish) strongly preferred
Location: South Africa
About Us
We're an established retention marketing agency specializing in email, SMS, and push for DTC ecommerce brands. We have nearly a decade in business and have partnered with hundreds of brands across the US, UK, Australia, and Europe. We help ambitious brands get more revenue from the customers they already have, and our reputation brings a steady flow of qualified leads to our door.
What You'll Do
Run discovery and proposal calls with inbound and referral leads, using our proven sales framework and scripts.
Respond to new leads within 15 minutes so prospects show up excited and ready to talk, with a target of 75%+ attendance.
Own the full follow-up process in HubSpot, so every deal moves forward with a clear, dated next step.
Grow existing accounts by offering seasonal upgrade packages to clients who already trust us.
Work with leadership on deal scoping and pricing within clear pricing tiers.
Share insights with marketing on lead quality so the pipeline keeps getting stronger.
Requirements
2–5+ years of experience closing B2B deals. Agency services or ecommerce SaaS experience is a big plus.
A consultative selling style, backed by a methodology such as SPIN, Sandler, or similar.
Exceptional spoken English. You're confident, clear, and credible with founders and senior marketers.
Based in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients.
Disciplined CRM habits. You keep HubSpot accurate in real time because you know clean data closes deals.
A coachable, growth-oriented mindset. You love feedback and apply it on your very next call.
Benefits
Warm leads only.
Every conversation is with someone who came to us through inbound or referrals.
You won't start from scratch.
You'll have a documented sales playbook, proven scripts, and a full library of recorded calls to learn from on day one.
Direct access to leadership.
You'll report directly to the CEO and get real coaching, real feedback, and real visibility.
Global, senior-level conversations.
You'll speak daily with founders and marketing leaders across four markets.
Real impact.
Your feedback on lead quality and deal scoping will help shape how we sell and grow.
Fully remote.
You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients.
УдалённоBased in South Africa or a similar timezone, with working hours that overlap UK, US, and AU clients; You can work from anywhere in a timezone that overlaps with our UK, US, and AU clients
Location: Brazil
We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon.
You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself.
Think of it as the
#2 seat on a small, fast-moving brand team
. You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three.
What You'll Do
Inventory & Operations
Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon
Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
Build and maintain daily/weekly reports on sales, performance, and forecasts
Spot risks early and keep the Brand Manager informed
Subscription Operations
Support recurring-revenue operations: cadence, swaps, and upcoming-order management
Forecast subscription and one-time demand together so stock covers both
Report on active subscribers, churn, and retention
Amazon
Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management
Monitor Buy Box, listing health, reviews, and account performance
Support advertising operations, promotions, and FBA inbound planning
Project Management & Marketing Support
Own task management and coordination across multiple brands at once
Help plan and execute product launches and campaigns
Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads
Requirements
3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer
Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health
Demand planning skills: building forecasts, sizing POs, balancing stock across channels
Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders
Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work
Strong written and verbal English
Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it
Comfortable working remotely and asynchronously across more than one brand at a time
Benefits
A real seat at the table.
You'll do meaningful work with visibility, not busywork.
Three businesses, not one.
You'll get broad, fast learning across very different categories.
Early-stage opportunity.
If you join now, you'll grow with the platform and get opportunities that won't exist later.
Location: Mexico
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We're looking for a sharp, fast-moving
AI video editor
to join our client's DTC brand. You'll edit and generate AI-powered video ads from daily scripts provided by the founder. This is a high-volume, performance-driven role – we test fast, iterate faster, and only care about what converts. You'll need hands-on experience creating realistic AI-generated A-roll and B-roll, not just assembling edits. You'll have full access to AI tools to supercharge your workflow.
Key Responsibilities
AI video generation and editing. The candidate must own the creation of AI footage, not just assemble it.
Generate realistic AI A-roll and B-roll independently using tools like Google Flow, Runway, Veo, or similar
Write and refine prompts to control output quality until assets are realistic and usable
Use AI-powered editing/creative tools to speed up production
Optimize video flow, hooks, cadence, and pacing for paid social (Meta/TikTok)
Track performance feedback and adjust creative accordingly
Deliver polished, on-brand assets within tight turnaround times
Requirements
Proven experience editing for DTC brands (paid social / direct response)
Hands-on experience generating realistic
AI video footage (A-roll/B-roll
) – not just editing AI assets
Proficiency with AI generation tools (Google Flow, Runway, Veo, Kling, or similar)
Strong prompt engineering skills – ability to refine outputs until they are realistic and usable
Daily hands-on experience with AI editing tools (e.g., Descript, Opus, CapCut, or similar)
Ability to produce high volume without sacrificing quality
Strong understanding of ad metrics (ROAS, CTR, CPA) and what drives conversion
Self-motivated, receptive to daily feedback, and fully committed (no other full-time jobs)
Benefits
USD salary
Opportunity to work remotely
Location: Colombia
About the Company
Our client is a fast-growing B2B SaaS company that helps nonprofit organizations find and secure grant funding. The company is scaling quickly, which means a growing customer base and a real opportunity to shape how customers experience the product from day one.
About the Role
As a dedicated Customer Support & Onboarding Specialist, you will be the voice of the company for new and existing customers. You will solve problems, guide customers through onboarding, and manage public conversations on social media ads. This role is ideal for someone who takes ownership, thinks independently, and enjoys helping customers.
What You'll Do
Handle customer support tickets and emails, going into customer accounts to fix issues directly rather than only replying.
Lead onboarding video and phone calls with new customers to drive product adoption and reduce churn.
Manage comments on Facebook ads: answer questions, turn interested users into leads, and handle negative comments with good judgment
Design and build the support and onboarding process from scratch, including workflows, documentation, and best practices
Share customer feedback with the team to help improve the product and the customer experience
Requirements
Excellent spoken and written English with a clear, neutral accent (this is essential for the role)
Experience in customer-facing support or onboarding, ideally for a SaaS or software product
Comfortable on camera and confident leading video calls with customers
Strong writing skills for clear, professional, and friendly communication across email, tickets, and social media
High emotional intelligence: a problem-solver, not a script-follower
Responsive, communicative, and dedicated to delivering a great customer experience
Good judgment when handling public criticism under paid ads
Comfortable working without an existing playbook and building processes independently
Benefits
Competitive salary in US dollars
Fully remote role
Real ownership and the chance to build something from scratch
Meaningful work: help nonprofits access the funding they need
Long-term opportunity to grow alongside the company
Location: Serbia; Romania; Croatia; Spain; Colombia; Brazil
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are representing
four fast-growing brands
across the
agency
and
direct-to-consumer (DTC)
landscape.
As these businesses continue to scale their marketing and paid media efforts, they are looking for
creative talent who can bridge the gap between creative production, AI-powered content, and performance marketing.
Whether you're a video editor who knows how to turn raw footage into high-converting ads, an AI creative producer who can generate compelling UGC-style videos, or a creative strategist who can take an idea from concept to execution, we'd love to hear from you.
Responsibilities
Depending on your expertise and the specific opportunity, your responsibilities may include:
AI-Powered Video Production: Create engaging video ads using AI video generation tools, AI avatars, synthetic UGC, voiceovers, and other AI-assisted creative workflows.
Performance Video Editing: Edit short-form video ads for paid social platforms, including Meta, TikTok, and other relevant channels, with a focus on hooks, pacing, storytelling, and conversion.
Creative Ideation & Strategy: Develop creative concepts, angles, hooks, scripts, storyboards, and ad variations based on audience insights, product positioning, and campaign objectives.
End-to-End Creative Execution: Take creative projects from initial research and ideation through scripting, production, editing, iteration, and final delivery.
UGC-Style Ad Creation: Produce authentic-feeling, creator-style content using AI-generated talent, product demonstrations, testimonials, and other direct-response creative formats.
Performance Optimization: Collaborate with paid media and growth teams to understand ad performance, identify creative opportunities, and develop new iterations based on data and testing insights.
Creative Testing & Iteration: Produce multiple variations of hooks, messaging, visuals, and formats to support structured creative testing and campaign optimization.
AI Workflow Development: Explore new AI tools, techniques, and workflows that improve creative quality, speed, and production efficiency.
Requirements
We're interested in candidates from one or more of these backgrounds:
1. Performance Video Editors
Strong video editing skills and an understanding of direct-response advertising.
Experience creating short-form video ads for paid social.
A good eye for hooks, pacing, storytelling, retention, and conversion-focused editing.
Familiarity with tools such as Adobe Premiere Pro, After Effects, CapCut, or similar.
2. AI Creative Producers
Hands-on experience using AI tools to generate or enhance video content.
Familiarity with AI video, image, voice, avatar, and creative production tools.
Ability to create UGC-style ads, product videos, and other advertising assets with AI.
A strong understanding of how to combine AI-generated assets with editing, storytelling, and brand direction.
3. Creative Strategists
Ability to research audiences, competitors, products, and advertising trends.
Experience developing creative briefs, ad concepts, hooks, scripts, and testing roadmaps.
Understanding of direct-response marketing and performance creative principles.
Ability to translate campaign objectives and performance insights into actionable creative ideas.
4. Hybrid Creative Talent
Comfortable working across ideation, scripting, AI production, video editing, and creative optimization.
Able to take ownership of a project from concept to final deliverable.
Interested in experimenting with new AI tools and creative workflows.
Comfortable collaborating with paid media, marketing, and creative teams.
Tools & Skills That Could Be Relevant
Experience with some of the following is a plus:
AI video & generation:
Runway, Kling, Veo, Sora, HeyGen, Synthesia, or similar tools.
AI image & creative generation:
Midjourney, Flux, ChatGPT, or similar tools.
Video editing:
Adobe Premiere Pro, After Effects, CapCut, or equivalent.
Voice & audio:
AI voice generation, voiceovers, sound design, and audio editing.
Performance marketing:
Meta Ads, TikTok Ads, direct-response creative, creative testing, and ad performance analysis.
To respect everyone’s time, we will not move forward with applications that only include:
general video editing portfolios, cinematic showreels, YouTube editing portfolios, documentary work, podcast editing, wedding videos, corporate videos, and motion graphics portfolios without paid advertising experience
We're not looking
for someone who has simply experimented with AI tools. We want people who can use them to create compelling, commercially effective creative assets.
This role is specifically for creators who specialize in performance advertising for DTC brands.
Important:
This is a shared talent opportunity across our clients. Applying does not guarantee placement with a specific company, but your profile will be considered for the opportunities that best match your experience and capabilities.
Benefits
Competitive USD salary based on experience.
Fully remote position — work from anywhere.
Opportunity to work with cutting-edge AI creative technology.
High ownership role with direct impact on company growth.
Collaborate with a fast-moving international team.
Location: Mexico
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location.
About the Client
Our client is a jewelry brand specializing in meaningful, personalized pieces designed to capture special moments and memories. With a focus on personalized products, product accuracy, inventory coordination, and reliable order fulfillment are essential to delivering a seamless customer experience.
About the Role
We are looking for a detail-oriented, technically proficient
E-Commerce Operations Manager
to oversee day-to-day backend operations and help keep the business running smoothly. This role focuses on Shopify administration, inventory coordination, order accuracy, and operational task management.
You will work behind the scenes to maintain accurate product listings, coordinate with fulfillment teams, and ensure wholesale orders are processed and shipped correctly and on time. You will also serve as the operational link between the Sales Director and the fulfillment team, helping resolve discrepancies and maintain clear communication across departments.
This is a hands-on execution role best suited for someone who enjoys working independently, managing details, following established processes, and keeping operational systems organized and up to date. It is not a client-facing position.
Key Responsibilities
Shopify Store Management:
Maintain the Shopify backend, including product uploads, listings, images, descriptions, product information, and inventory updates.
Inventory Coordination:
Work closely with the fulfillment team to identify and resolve inventory discrepancies, ensuring system records accurately reflect available stock.
Wholesale Order Coordination:
Act as the operational liaison between the Sales Director and fulfillment team to ensure wholesale orders are accurate, complete, and ready for processing.
Order Fulfillment Oversight:
Monitor order processing and shipping to help ensure orders are fulfilled accurately and on time.
Cross-Functional Communication:
Coordinate with internal stakeholders to clarify order details, resolve operational issues, and keep workflows moving efficiently.
Task and Workflow Management:
Track assignments, deadlines, and outstanding operational tasks in Asana, while using Slack for day-to-day communication.
Operational Backlog Management:
Take ownership of pending administrative and operational tasks during slower periods, helping improve organization and maintain efficient workflows.
Process Accuracy and Organization:
Maintain consistent records, follow established procedures, and proactively flag discrepancies or potential fulfillment issues.
Requirements
3+ years of hands-on Shopify experience, particularly with backend administration, product management, listings, and inventory updates.
Experience coordinating inventory, order processing, fulfillment, or other e-commerce operations.
Comfortable using Asana to organize tasks, track progress, and manage deadlines.
Proficient with Slack for internal communication and coordination.
Strong attention to detail, with the ability to identify inconsistencies and resolve issues accurately.
Highly organized and capable of managing multiple operational tasks independently.
Technically proficient, adaptable, and quick to learn new systems and tools.
Strong written communication skills and the ability to coordinate effectively with internal teams.
Reliable and proactive, with a strong sense of ownership over assigned responsibilities.
Location: Portugal
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless.
This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight.
If you need step-by-step instructions, frequent check-ins, or structured corporate environments,
this role will not be a fit.
Responsibilities
Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries
Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments
Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively
Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication
Manage personal errands, sourcing requests, returns, exchanges, and gift procurement
Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors
Handle time-sensitive and last-minute logistical requests efficiently
Maintain accurate calendar management across different time zones
Anticipate problems before they arise and execute solutions independently
Ensure a high level of confidentiality, professionalism, and discretion at all times
High-Level Execution
Proactively identify and resolve challenges before they arise
Work autonomously and make confident, well-informed decisions swiftly
Communicate with clarity, precision, and professionalism
Uphold the highest standards of discretion and confidentiality consistently
Remain composed and effective in high-pressure situations
Exude natural assertiveness with a calm and measured approach
Bring extensive experience working remotely over multiple years
Possess in-depth knowledge of the hospitality, luxury, and travel industries
Efficiently coordinate and manage international vendors independently
Requirements
At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional
Availability across Dubai and European time zones required
Strong experience working remotely across multiple time zones
Polished, presentable and professional appearance
Socially sophisticated, boasting high emotional intelligence
Proven track record in affluent and high-achieving settings
Must be highly responsive, detail-oriented, and reliable
Excellent spoken and written English with strong communication skills
Strong organizational skills with the ability to manage multiple priorities simultaneously
Highly proactive, resourceful, and capable of operating independently without constant supervision
Comfortable working in a high-responsibility environment with changing schedules and urgent requests
Strong internet research and problem-solving skills
Able to maintain professionalism and composure under pressure
Experience coordinating international travel and lifestyle logistics is highly preferred
Candidates with only junior VA or entry-level administrative experience may not be considered
This Role Is NOT a Fit For:
Junior VAs looking for training
Candidates who require constant direction
People who struggle with urgency or changing priorities
Candidates who prefer highly structured corporate environments
Candidates unavailable outside rigid working hours
Applicants without prior executive/founder support experience
Benefits
Competitive salary.
Work with
fast-scaling, premium brands
Fully remote role
with a dynamic, growth-driven team
Clear opportunities for
career growth and advancement
Location: Canada
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Out client is looking for someone who has experience in
UGC, talent acquisition, influencer marketing, or creator management within DTC/e-commerce
and understands what makes content good enough to perform in paid ads.
Responsibilities
Finding and recruiting strong UGC creators across multiple platforms
Posting creator opportunities and sourcing talent consistently
Communicating with creators and managing relationships
Reviewing creators and filtering out low-quality talent/content
Judging which creators are a strong fit for our brand and ads
Organizing and managing the entire UGC content pipeline from outreach to final delivery
Keeping creator content, communication, and deliverables organized
Requirements
Experience in
UGC, talent acquisition, influencer marketing, or creator management
Experience specifically within
DTC or eCommerce brands
Strong understanding of
what makes creator content effective for paid ads
Experience managing creators with a focus on
content performance and ad results
, not just creator relationships
Comfortable with
high-volume creator outreach and sourcing
Ability to
evaluate creators and reject weak/low-quality candidates
Strong
pipeline and project management skills
, from outreach through content delivery
Experience with
creator/talent pipeline management
and ensuring deliverables are completed on time
Benefits
Fully remote.
Competitive Salary
Location: India; Vietnam; Indonesia; Philippines; Thailand; Pakistan
About us
Paired
is a
global staffing and recruiting agency
that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job
opportunities for professionals around the world
.
About the Role
We’re hiring a
Direct-Response Video Editor for a fast-growing DTC brand
to work remotely with their team.
The brand runs fast-paced direct-response ad campaigns, mainly on Meta and TikTok, and launches new products and collections often. You’ll edit short-form videos for both paid ads and organic content, mostly b-roll with text overlays and founder UGC (launch announcements and direct-to-camera informative videos). You’ll work closely with a small, friendly marketing team on time-sensitive campaigns where clear communication and quick turnaround matter.
Job Responsibilities
Day to Day
Brainstorm ad and content ideas with the marketing team.
Edit short-form videos for Meta and TikTok, for both paid ads and organic content.
Deliver finished, clean videos with captions, on-screen text and royalty-free music.
Build strong hooks, keep viewers watching, and highlight the CTA to drive conversions.
Apply feedback from review rounds and re-submit without delays.
Track ad performance data and use it to guide future edits.
Follow brand guidelines and approved wording in all on-screen text and captions.
What We’re Looking For
Someone who understands proper hooks, viewer retention and how to drive conversions with a clear CTA.
Willingness to learn the brand’s community, including its mindset and needs. The audience is the community, and every ad is tailored to what they expect.
Respect for brand compliance. For example, the brand talks about the
resistance
its tools offer, not
magnet strength
, and avoids restricted terms and wording that lacks empathy.
Experience with founder-led or UGC-style content is a plus.
Requirements
Proven experience editing direct-response or performance video ads.
Full proficiency in professional editing software.
Strong English: scripts, videos and all team communication are in English, so you need to catch any wording, spelling or grammar mistakes.
Close attention to detail in short, fast-paced videos, even with multiple review rounds in place.
Ability to work quickly and reliably on time-critical launches.
Benefits
Competitive base salary. The base range is $1,500–$2,500 USD per month. Where you land depends on your experience and portfolio.
It's a creative-ownership role, with room to grow into scaling larger-budget campaigns.
100% remote work flexibility from anywhere.
Dynamic, fast-paced team culture focused on innovation and high-impact growth.
Collaborate with ambitious creators and e-commerce growth experts.
Location: Venezuela, Bolivarian Republic of; Colombia; Ecuador; Argentina; Brazil; Philippines
About us
Paired
is a
global staffing and recruiting agency
that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job
opportunities for professionals around the world
.
About the Role
We’re hiring an
Organic Content Strategist for a US DTC gifting brand
to work remotely with their team.
The brand makes sentimental, gift-led products built around personal milestones like births and weddings. You’ll own their organic presence on Instagram and TikTok, from strategy to execution. That means planning the content calendar, creating and editing posts, and turning creator content into social posts that carry real emotion rather than reading like product marketing.
You’ll work in a small team directly with leadership and an outsourced agency layer. You’ll also partner closely with the brand’s Affiliate & Partnerships Manager, turning the creator content they bring in into organic posts.
Job Responsibilities
Day to Day
Own the brand’s organic presence across Instagram and TikTok.
Create and edit static and video content using company assets, creator content and product samples.
Source creator-generated content and shape it into engaging organic posts.
Do light video editing and adapt content for cross-platform use.
Manage the posting cadence and the organic content calendar.
Strategy & Collaboration
Develop and execute a creative content strategy aligned with brand goals and trends.
Monitor trends, especially US trends, and translate them into on-brand social content.
Work with the affiliate/outreach role so creator content lines up with the social strategy.
Requirements
Proven experience both planning and executing organic social media strategy, not one or the other.
Experience creating content specifically for Instagram and TikTok.
Light video editing ability.
Comfortable using AI tools, Canva or similar content tools.
Creative and trend-savvy, with a strong visual eye.
Strategic, but also hands-on and execution-oriented.
Idea-driven, culturally aware and proactive.
Cultural fluency with a US audience, since the role reads and reacts to US trends.
Availability to work EST hours is preferred.
Benefits
$3,000+ USD per month.
Full-time, 40 hours a week, as an international contractor.
100% remote work flexibility from anywhere.
Location: Honduras
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a highly skilled and creative
Senior Video Editor
to join our team full-time. This role focuses on producing high-end, narrative-driven content across real estate, lifestyle, and YouTube formats, including long-form videos, trailers, and short-form cuts.
You will work remotely using our Los Angeles-based systems and collaborate closely with our team to deliver engaging, high-quality content that aligns with our brand and editorial style.
Responsibilities
Edit long-form YouTube content with strong pacing and audience retention in mind
Develop and refine voiceover structure and narrative flow
Create engaging trailers and short-form cuts from long-form content
Collaborate with the team to maintain and elevate a consistent editorial style
Deliver high-quality edits efficiently within deadlines
Manage tasks, timelines, and deliverables in an organized manner
Requirements
Advanced proficiency in
DaVinci Resolve
(primary editing platform)
Ability to work remotely via
Parsec
and operate Apple Studio systems
Strong and stable internet connection for seamless remote workflow
Comfortable working within a server-based environment
Creative Expectations
Strong storytelling instincts and narrative development skills
Good sense of music selection, sound design, and pacing
Understanding of YouTube content dynamics and audience retention strategies
Ability to contribute creative ideas while aligning with an established style
Additional Context
This is a full-time role with dedicated focus on our projects
We produce high-end, narrative-driven real estate and lifestyle content, and are expanding into vlogs, day-in-the-life, and behind-the-scenes formats
Attention to detail, taste level, and adaptability across formats are critical
Experience working with structured editing workflows, shared storage systems, and high-volume footage is a strong plus
Benefits
Competitive salary in USD
Work From Home
Location: Canada
About the Role
You will be the person who makes our AI better at selling. You will read its conversations, notice what is working and what is not, and change the instructions it follows so the next thousand conversations go better.
You do not need to know everything on day one. We will teach you our tools, our playbooks and how to write and test prompts. What we cannot teach is the instinct for conversations, a feel for sales, and the curiosity to dig into the data and ask why.
What You'll Do
Review AI-drafted text messages each day, and approve, edit or rewrite them before they send.
Spot patterns across conversations, such as an opener that gets replies but no orders, and figure out the cause.
Update each brand's prompts and playbook to fix problems at the source, then test the change before it goes live.
Respond to brand requests and turn them into playbook updates.
Help launch new brands: deep research on their brand, write the persona and opening messages, and check that offers work.
Run and track A/B tests, and report what won.
Requirements
You read people well. From one text you can tell whether a shopper is ready to buy, has a question, or is done, and you reply the way a real person would.
You have sales instinct. You answer an objection and then ask for the sale, without arguing or pushing the customer away.
You are curious about data. You can open a table of conversations and ask the right questions: how many, compared to what, at which brand, since when. You notice when a number looks off and go find out why.
You fix the cause, not the symptom. When the AI says something wrong, you look for the reason (a missing fact, a vague rule, two rules that conflict) and fix the instruction so it does not happen again.
You are comfortable with AI tools. You use ChatGPT, Claude or similar tools regularly and understand that how you ask shapes what you get back.
You are online. These are live conversations. You are responsive during working hours and quick to pick things up in Slack.
You learn fast and like feedback. You pick up new tools quickly and want to get better each week.
Nice to Have
Experience in sales (SDR, BDR, retail or any role with a close rate), customer support, or live chat.
Experience at a DTC brand or ecommerce agency.
Familiarity with Shopify, Klaviyo, Postscript or similar tools.
Spreadsheet skills, or basic SQL.
Something you have built or automated with AI on your own.
What We'll Teach You
Our console, approval queue and playbook system.
How to write, test and ship prompt changes.
Shopify basics, discount codes and how they combine.
How we run and read A/B tests.
Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
We are a recruiting partner representing
three leading, fast-growing e-commerce retention agencies
currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals:
They are looking for experienced
Lifecycle & Retention Growth Strategists
who can take ownership of customer retention, lifecycle marketing, and growth initiatives.
The Enterprise Scale Agency:
Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios.
The Agile Boutique Studio:
Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands.
The Data & Tech-Heavy Growth Shop:
Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools.
This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value.
Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership.
Key responsibilities
Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs.
Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized.
Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement.
Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives.
Translate data and customer behavior into clear strategic recommendations and actionable plans.
Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance.
Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities.
Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists.
Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements.
Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions.
Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate.
Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement.
Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business.
Requirements
5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field.
Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability.
Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns.
Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools.
Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization.
Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance.
Strong analytical skills and the ability to translate performance data into clear recommendations and next actions.
Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence.
Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail.
Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams.
Strong written and verbal English communication skills suitable for client-facing work.
Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments.
Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks.
Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus.
Benefits
Competitive USD compensation based on experience and client requirements.
Remote flexibility – work from anywhere while collaborating with international teams.
Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses.
High-ownership roles with exposure to strategy, experimentation, and business growth.
Location: Colombia
Paired is a global staffing and recruiting agency connecting talented professionals with top U.S.-based companies. We’re currently hiring on behalf of a fast-moving law firm serving clients across New York and New Jersey.
The firm handles criminal defense, immigration, and family law matters and provides 24/7 availability. The Intake team is often the first point of contact for people dealing with an arrest, detention, or family crisis.
We’re looking for an Intake Specialist who can respond quickly, listen carefully, and guide prospective clients toward the right next step—whether that’s a scheduled consultation, an urgent retainer, or a referral to another resource.
Responsabilities
Answer inbound calls and promptly call back new leads, prioritizing urgent and website inquiries.
Ask questions to understand each prospective client’s situation and determine whether the firm can assist.
Explain consultation fees and schedule consultations with attorneys.
Handle urgent inquiries involving recent arrests, warrants, and detentions; explain applicable retainer fees and collect payments over the phone when needed.
Keep lead information, call notes, and follow-up tasks accurate in the CRM.
Refer or redirect matters the firm cannot handle.
Route calls from current clients, courts, and internal teams to the appropriate person.
Support intake across phone, web, text, and other assigned channels.
Follow intake procedures while using sound judgment during sensitive conversations.
Requirements
Experience in intake, a call center, sales, or customer service.
Strong phone skills and the ability to listen, build rapport, and keep conversations focused.
Good judgment and confidence in applying eligibility and fee guidelines.
Comfort using several systems at once while speaking with a caller and taking accurate notes.
Discretion when handling confidential or sensitive information.
Availability for rotating shifts, including early mornings, evenings, weekends, and holidays.
Professional English communication skills.
Bilingual fluency in English and Spanish, or another language commonly spoken by clients.
Experience closing or collecting payments over the phone.
Familiarity with Lawmatics, Clio, Dialpad, or Slack.
Previous experience in a law firm or legal intake team.
Benefits
Competitive salary (USD)
Work From Home
Flexible hours
УдалённоColombia
УдалённоColombia
УдалённоBrazil
УдалённоSerbia; Romania; Croatia; Spain; Colombia; Brazil; We're interested in candidates from one or more of these backgrounds:; To respect everyone’s time, we will not move forward with applications that only include:
УдалённоMexico
УдалённоPortugal; Maintain accurate calendar management across different time zones; Availability across Dubai and European time zones required; Strong experience working remotely across multiple time zones