Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito
Workplace: remote
We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace.
You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway.
You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.
PLEASE SUBMIT CV IN ENGLISH.
ONLY ACCEPTING CANDIDATES FROM LATAM.
ADVANCED SPOKEN ENGLISH IS REQUIRED.
Responsibilities
Embed fully within a Scrum team
, participating in all ceremonies and maintaining associated artifacts.
Own the end-to-end test strategy
for the AI voice virtual agent across the LLM, speech, and telephony layers.
Design test scenarios for complex conversational behavior
, including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery.
Build and maintain an evaluation framework for non-deterministic output
, leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes.
Adversarially test the agent
against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data.
Prepare and provision SIP devices
, endpoints, and call scenarios to automate call origination end-to-end.
Diagnose failures across the entire stack
, isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer.
Extend automated coverage
and integrate test suites into the CI/CD pipeline to serve as release gates.
Define and track core quality metrics
, including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness.
Maintain documented test coverage in the TMS
with full traceability to business requirements.
Communicate and escalate quality risks
to stakeholders backed by data and evidence.
Requirements:
5+ years in QA
, with recent hands-on ownership of a complex, integrated product.
Practical experience testing SIP/VoIP systems
, including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures.
Demonstrated creativity in test design
(live scenario design will be a core part of the interview process and heavily weighted).
Proficiency in Python
, sufficient to independently build and maintain automation frameworks.
Experience testing non-deterministic or probabilistic systems
, with a clear approach to designing assertions for variable outputs.
Strong analytical skills
, including the ability to define quality metrics, justify their calculation, and use data to back release decisions.
Hands-on experience with formal TMS tools and Jira
.
Professional fluency in English
(spoken and written), with reliable overlap with US Eastern business hours.
We use the following technologies:
Python with pytest
for test automation.
Playwright
for browser and WebRTC-based call driving.
JsSIP / WebRTC
for programmatic call origination and media control.
SIP softphones and devices
for manual and exploratory testing.
Allure TestOps
as our TMS, linking automated runs to documented test cases.
Jira
for project management and issue tracking.
Jenkins & GitHub Actions
for CI/CD pipelines.
Grafana
for quality and delivery metrics.
LLM APIs and evaluation tooling
— currently in active development, and we are open to any effective approach.
Pluses:
Direct experience testing LLM-based or conversational AI products
, including evaluation frameworks and LLM-as-a-judge approaches.
Familiarity with speech technologies
, including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection.
Experience with RAG or retrieval-grounded systems
, specifically in evaluating grounding correctness and context retrieval.
WebRTC and media-layer testing experience
, including codec behavior and performance degradation under jitter or packet loss.
Background in testing IVR, contact center, or conversational IVR platforms.
Multilingual testing capabilities
, with emphasis on Spanish/English code-switching.
Literacy in prompt engineering
, sufficient to analyze system prompts and identify potential failure modes
We are pleased to offer:
Remote work opportunity!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program: get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for.
Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.
About us:
IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.
PLEASE SUBMIT CV IN ENGLISH
УдалённоseniorONLY ACCEPTING CANDIDATES FROM LATAM
Location: Greater Nashville Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Greater Memphis Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Oklahoma City, OK 73008
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
What we offer:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Minsk
Workplace: hybrid
NRS builds technology and services used by thousands of independent retailers across the US. We're looking for a Junior Graphic Designer to join our Product Design team and help shape the visual layer of our digital products. You'll work closely with UI/UX designers to create illustrations, icons, graphics, motion assets, and other visual elements that make our products clearer, more engaging, and more consistent.
What the job involves:
Create visual assets used directly inside our digital products, including illustrations, icons, badges, banners, empty states, onboarding visuals, promotional modules, and supporting graphics.
Work closely with UI/UX designers to make sure visual assets fit naturally into product flows and interfaces.
Adapt and expand existing visual styles across different product surfaces and use cases.
Create consistent iconography and illustration sets that can scale across NRS products.
Support product features with clear and engaging visual communication.
Prepare assets for different screen sizes, resolutions, themes, and platforms.
Create simple motion graphics and micro-animations where they improve the product experience.
Maintain organized source files, reusable assets, components, and visual libraries.
Participate in design reviews, receive feedback, and iterate quickly.
Collaborate with product designers and developers to make sure assets are implemented correctly.
Contribute to the evolution of the visual language across NRS products.
Requirements:
1+ years of professional experience in graphic design, visual design, digital design, or a related field. Strong internship, freelance, or personal product work is also considered.
Portfolio demonstrating strong visual design fundamentals and digital work.
Good working knowledge of
Adobe Illustrator, Photoshop and After Effects
.
Working knowledge of
Figma
.
Strong understanding of composition, color, typography, visual hierarchy, and shape.
Ability to create clean vector graphics, icons, and illustrations.
Ability to work within an existing visual style and maintain consistency across a set of assets.
Understanding of common digital asset formats such as SVG, PNG, WebP, and vector exports.
Basic understanding of designing assets for different screen sizes and pixel densities.
Ability to prepare clean, organized, production-ready files for developers.
Attention to detail and willingness to review and refine your own work.
Great English communication (C1)
and collaboration skills, with the ability to work effectively with cross-functional teams
Experience using AI-assisted image or asset-generation tools as part of a design workflow is a plus.
We offer:
Hybrid work opportunity.
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers.
We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Minsk
Workplace: onsite
Who you are:
2+ years
of experience in product design.
Expertise in designing and prototyping in
Figma
.
High bar for quality, with excellent visual, UI and mobile interaction skills.
Service design mindset, framing problems
in the
context of our UX strategy while executing at low levels of detail.
Great English
communication (minimum B2) and collaboration skills, with the ability to work effectively with cross-functional teams
You always create clickable prototypes while discussing your UX solutions.
Requirements:
Proven experience as a Product Designer, UX Designer, or similar role, with a strong portfolio showcasing your design work.
Proficiency in design tools such as
Figma
,
LottieFiles
, or similar.
Strong understanding of user-centered design principles and methodologies.
Excellent presentation,
communication,
and collaboration skills.
Ability to think strategically and translate business goals into compelling design solutions.
Proven ability to create micro interactions, UX gamification and business understanding in the past worked projects.
Experience working in an Agile development environment is a plus.
We are pleased to offer:
Hybrid work opportunity!
Modern office with free parking in the very center of Minsk.
An exciting and challenging job with talented people around.
Competitive salary and growth opportunities.
Really good hardware.
26 vacation days & 5 fully covered sick days without sick leave required per year.
Compensation for professional training, seminars, and conferences.
Sports activities reimbursement and loyalty program.
Medical insurance.
Referral program - get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Guatemala City
Workplace: hybrid
Net2phone is seeking an AI Agent Sales Lead to drive the go-to-market strategy and revenue growth of its new AI Agent product. This role combines strong commercial leadership with a solid understanding of artificial intelligence and
conversational technologies.
The ideal candidate will build and lead a specialized sales team, define the sales strategy for this new product line, and act as a subject-matter expert who can credibly speak to prospects and partners about AI-driven customer engagement.
Key Responsibilities:
Lead, coach, and grow a sales team dedicated to selling the AI Agent product across phone, chat, and other
supported channels.
Define and execute the go-to-market and sales strategy for AI Agent, including pricing positioning, target segments,
and sales playbooks.
Set individual and team sales targets, track pipeline health, and report on performance against revenue goals.
Act as a product and AI subject-matter expert in customer and partner conversations, presentations, and demos.
Translate the AI Agent products technical capabilities (natural language processing, conversational AI, automation)
into clear business value for prospects.
Collaborate closely with Product, Marketing, and Customer Success teams to align messaging, gather market
feedback, and refine the product roadmap.
Develop training materials and enablement programs to ensure the sales team can effectively position AI Agent
against competitors.
Build and manage a pipeline of enterprise and mid-market prospects, including direct involvement in complex or
strategic deals.
Monitor market trends in conversational AI and customer experience automation to keep the sales approach
current and competitive.
Establish KPIs and reporting cadences for the AI Agent sales function and present results to senior leadership.
We Offer:
Competitive salary
Bonuses
A great and positive workplace
Parking Subsidy
Life and Medical Insurance
Benefits and Discounts
Growth opportunities
Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
Location: Warsaw; Chișinău; Minsk; Tbilisi
Workplace: hybrid
We are looking for an Engineering Manager, Mobile to lead the cross-functional team responsible for building and evolving the Boss Revolution: Calling App, the mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
As an Engineering Manager, you will be responsible for building a high-performing engineering organization while partnering closely with Product, Design, Operations, Compliance, Customer Success, and business stakeholders. You will ensure the team delivers secure, scalable, and reliable software that serves enterprise customers.
The technology stack:
K8S / EKS
AWS
Terraform
Go / Java
NoSql (Couchbase, MongoDB)
GitHub Actions / ArgoCD
Requirements:
Proven Leadership Experience: At least 3 years of experience leading cross-functional, agile development teams, ideally in a product-driven environment.
Technical Background: Solid hands-on experience as a software engineer. Hands-on experience in mobile application development or experience managing mobile development teams is a must.
DevOps and Automation Skills: Familiarity with continuous integration, automated testing, release management, and performance monitoring.
Strong Organizational Skills: Ability to effectively prioritize, plan, and perform under pressure or in uncertain situations.
Educational Background: Bachelor’s degree in Computer Science or a related field.
Talent Development: Experience in hiring and nurturing high-performing engineering teams.
Language Proficiency: Good command of English, at B2 level or higher.
Primary responsibilities:
People Management:
Recruit and retain top engineering talent.
Conduct regular one-on-ones to support growth and assess performance.
Lead and mentor engineers, fostering learning and collaboration.
Address team well-being and prevent burnout.
Maintain engineering culture standards.
Delivery Management:
Optimize team structure and resource allocation based on priorities and strengths.
Manage timelines and deliverables for high-quality, on-time delivery.
Improve engineering processes for better efficiency and quality.
Drive agile practices and continuous improvement.
Collaborate with cross-functional teams on strategic initiatives.
Ensure clear stakeholder communication and alignment.
Align engineering with company objectives and business value.
Engineering Management:
Maintain high code quality and architectural standards.
Guide technical decisions to align with company standards and goals.
Drive innovation and technical improvements.
Lead technical discussions and decision-making.
Convert initiatives into team tasks and track progress.
Proactively identify and mitigate technical risks.
Work with Compliance on regulatory requirements and audits.
Conduct thorough incident reviews to address root causes.
We offer you:
Remote b2b (Georgia, Poland) or hybrid/remote (Belarus,Moldova) work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk and Chisinau office employees.
Location: Minsk; Tbilisi; Chișinău
Workplace: hybrid
We are seeking a Senior Full-Stack Engineer to join our distributed engineering team.
IDT/NRS builds the Point of Sale platform that runs tens of thousands of independent retail stores across the United States.
We are now expanding that platform into restaurants.
If you like challenges where the hard part is getting it right at scale rather than getting it working once, this is that job!
Primary location - Minsk, Belarus (hybrid - 3 days/week in the office)!
What you will own:
Architecture and delivery of new restaurant facing services, from data model to API to the screens merchants actually touch.
The merchant facing restaurant surfaces: kitchen display and everything staff touch across the life of an order.
Extending and hardening existing production services without destabilizing them.
Correctness under concurrency: transactional integrity, isolation levels, idempotency, race conditions, retries, and honest tradeoffs where perfect guarantees are not available.
Behavior when the connection drops. A store keeps serving whether or not the network is up, which means offline capable clients, local state, sync on reconnect, and reconciling what happened while the system was split.
Queueing and asynchronous processing, background jobs, and event driven flows.
Safe rollout of releases that reach tens of thousands of users.
Working directly with product managers and designers to shape what gets built, not just receiving requirements and implementing them.
Technical direction and code review for other engineers, including the judgment to say when a design is wrong and the credibility to make that stick.
Required Qualifications:
6-8+ years building full-stack products
, including time as the senior person on the work.
Deep Node.js and TypeScript experience across the full-stack
, with production services you designed and still stand behind.
Deep understanding of REST API design and microservices.
Strong relational database skills, Postgres or MySQL
: schema design, indexing, query tuning, transactions, and what actually happens under load. Comfort with non relational stores such as Redis or MongoDB, and with caching and invalidation.
Experience with queues and streaming, whether Kinesis, Kafka, RabbitMQ, SQS, BullMQ, or similar, including the failure modes that come with them: ordering, duplicates, replay, and consumer lag.
Front- end skill that matches the environment:
our team use these screens during a rush, on a terminal or a tablet, with no time to think and no tolerance for a bad interaction.
We use Vue.
Experience with React or Angular is fine
, as long as it includes component architecture, state management, and progressive web apps.
Real time interfaces built on websockets, ideally socket.io. Order flow and kitchen display depend on it.
Excellent debugging. You can take an unfamiliar production failure and reason your way to root cause instead of guessing.
Parts of the existing platform are PHP.
Working effectively in unfamiliar code, with AI, is part of this job.
Experience deploying services that scale horizontally, tolerate a failed instance or a slow dependency, and automatically add or shed capacity.
Comfortable on Linux, and fluent with Git and CI and CD workflows.
Excellent written and spoken English.
You will be in daily conversation with teams in the United States and Israel, and will often be the person explaining a technical decision to people who did not attend the design discussion.
How you work:
AI first.
You use AI tooling as a core part of how you engineer: mapping an unfamiliar codebase in hours instead of weeks, pressure testing your own designs, moving faster without lowering the bar.
You apply it across the whole lifecycle: shaping a design before any code exists, writing and refactoring, reviewing your own work, as well as automated PR reviews.
You jump in.
Handed a large, complex, unfamiliar repository, your instinct is to open it and start reading. Complexity and sensitivity are reasons to be careful, not reasons to wait for someone else.
You build services that stay maintainable.
Clear boundaries, readable code, tests that earn their keep, observability that makes production legible. The next engineer should be able to operate what you built without a tour guide.
You think about the person on the other side.
During a rush, a confusing screen or one extra tap is not a cosmetic problem. It is a slower line and a worse night for the staff.
You go the extra mile.
You follow a problem to its actual end, including the parts nobody assigned to you. You take pride in the work and you care how it lands for the merchant on the other side of the screen.
What We Offer:
Remote B2B (Georgia) or
On-site in Belarus and Moldova work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Top-tier hardware to support your productivity.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk and Chisinau office employees.
About us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
About NRS:
National Retail Solutions (NRS) is a leading provider of point-of-sale, payment, and digital solutions to tens of thousands of independent retailers across the United States and Canada.
NRS is now expanding into a completely new vertical: restaurant technology. We are building a brand-new Restaurant POS platform, a modern and highly capable system designed specifically for restaurant operations. This is one of the most significant product expansions in NRS history and will open a major new market for the company. This is a real opportunity to help build something new and important.
It seems like you are interested if you are here, so let’s chat!
Location: Mexico City; Lima; Asunción; Uruguay; Buenos Aires; Sucre; Panama; San José; puerto rico; Bogotá; San Salvador; lisbon; Greater Toronto Area, Canada; Santiago
Workplace: remote
IDT (www.idt.net) is a communications and financial services company founded in 1990 and headquartered in New Jersey, US. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion.
IDT is looking for a hands-on Mobile Paid Media/Growth Manager to support our marketing team. In this role you will assist in executing and scaling paid campaigns across multiple digital channels, helping grow the user base for two of our flagship apps, Boss Money and Boss Revolution. This is a great opportunity for someone looking to develop their UA skills through smart strategy, continuous testing, and data-driven optimization.
* The interview process will be conducted in English.
What You'll Do:
Support the execution of paid campaigns across multiple channels, including Google Ads, Meta, TikTok, Snapchat, Reddit, X and others, assisting with strategy, setup and daily optimization.
Help develop and execute channel strategies to contribute to user acquisition targets (CPI, CPA, ROAS).
Analyze the full performance funnel from ad impression through install, activation and downstream conversions, connecting paid media inputs to outcomes that inform budget and optimization decisions.
Support creative testing from concept to completion, executing A/B tests and helping establish a structured testing framework.
Monitor and measure creative performance to evaluate how UA optimizations and changes influence results.
Identify areas of improvement by analyzing performance data and converting insights into clear actions.
Support the day-to-day collaboration with designers and creative teams to ensure ad assets are aligned with each app's messaging and audience.
Continuously seek to learn and experiment with new channels, optimization strategies and creative concepts, staying ahead of the latest trends in mobile user acquisition.
Experience or interest in leveraging AI tools to support day-to-day marketing tasks, from creative production and copywriting to campaign workflows and performance analysis.
Requirements:
3+ years managing paid campaigns in a UA, performance marketing or growth role.
B2C + App acquisition experience needed.
Hands-on experience with paid social platforms such as Meta, TikTok, and Snapchat.
Strong analytical mindset with the ability to analyze performance data and turn it into clear optimization decisions.
Fluent in English, written and spoken.
Nice to have:
Experience working with Tableau.
Experience with fintech, remittance, or financial apps.
Familiarity with MMPs.
Experience with additional paid channels, such as Google Ads, DSPs, Reddit, and others, is a plus.
Basic understanding of ASO (App Store Optimization) and its role in driving organic and paid app growth is a plus.
Working knowledge of AI tools for marketing (creative, copy, analysis, or workflow automation).
Experience with influencer marketing.
What we offer:
100% Remote work opportunity for the
Latam region
!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Please attach CV in English.
The interview process will be conducted in English.
Only accepting applicants from LATAM.
Location: Phoenix, Arizona
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Minneapolis, Minnesota
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Fort Wayne, Indiana Area
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: St. Louis, Missouri
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Des Moines, Iowa Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Omaha, Nebraska
Workplace: onsite
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Tbilisi; Warsaw; Minsk; Chișinău; Belgrade
Workplace: remote
About the Role:
BOSS Revolution helps millions of people around the world stay connected with family and friends through international calling, mobile top-up, and money services. As a Senior Flutter Developer on the DTC Calling team you'll build and evolve the flagship BOSS Revolution app.
Your main direction is Product-Led Growth (PLG): the referral program (Refer-a-Friend), onboarding and activation funnels, promo and reward mechanics (loyalty and subscription offers, first-transfer and recharge bonuses, upsell offers), and the experiments that decide which of them ship. It is the main direction, not the only one: you'll take on any work the team owns — home, calling, money-transfer and top-up flows, subscriptions and payments — as the roadmap requires.
You'll work in one of the largest Flutter codebases in production — a monorepo of 100+ internal packages, feature-first clean architecture, and a strong engineering culture around code quality, testing, and automation — and ship in short, instrumented iterations: hypothesis → flag → variant → metric → decision. The app also carries a native calling stack (SIP/VoIP on Android and iOS); experience there is welcome, not required.
What You'll Do:
Growth (main direction)
Build growth mechanics end-to-end
: referral flows (invite links, deferred deep links, reward tracking), onboarding & activation funnels, promo/reward dialogs and offer surfaces, in-app surveys — from a PRD with a success metric to a measured result in production.
Run experiments as a habit
: ship behind feature flags, wire variant assignment from our remote-config / A/B service (fixed-split and multi-armed-bandit tests) and Firebase Remote Config, tag events with test and variant, watch guardrail metrics, and remove the flag once the test is decided.
Instrument and validate analytics
: define and implement Amplitude/GA events and properties, keep the event taxonomy clean across releases, verify events before launch, and read funnel dashboards together with the PM and data team.
Render server-driven promo content
: integrate with our in-house campaign platform — targeted campaigns, remotely configurable copy and creatives, layout updates pushed from the backend in real time — with versioned fallbacks, so campaigns launch without an app release.
Integrate third-party growth SDKs
: attribution (AppsFlyer), Braze (push, content cards), ads (AdMob / AppLovin), payments and KYC vendors — mostly through Flutter plugins, occasionally extending them in Kotlin/Swift via platform channels.
Across the app and team
Ship product features beyond growth
: home screen, calling flows (Flutter UI over the native SIP stack), money-transfer and top-up flows, subscriptions and payments (card and wallet flows, Google/Apple Pay), country selection, chat and social features, performance and tech-debt work — the same standards, a different surface.
Own features within our architecture
: feature-first clean architecture, Bloc/Cubit state management, repositories, immutable state, Result-based error handling; migrate legacy Provider/ViewModel code in the modules you touch (e.g. the referral module) to the current patterns.
Work at real scale
: a Melos-managed monorepo with 100+ packages, strict dependency hierarchy, code generation (json_serializable / freezed), a shared design system, and a 90% diff-coverage gate enforced per package in CI (bloc_test + mocktail).
Keep releases healthy
: trunk-based development, ~2 releases a month through GitHub Actions and Fastlane, Crashlytics plus product-metric monitoring, staged rollouts and kill-switches for risky changes.
Collaborate cross-functionally
: with product managers (growth and core product), backend engineers (campaign, config and A/B services), data & BI, marketing (Braze campaigns) and QA — and push back on asks that cannot be measured.
Use AI-assisted development
as part of the everyday workflow: Cursor / Claude Code / Copilot with in-repo prompts, agents and MCP integrations.
We're Looking For:
5+ years building mobile apps, including 3+ years with Flutter in production.
Strong Flutter/Dart: Bloc/Cubit or comparable structured state management, async programming and isolates, code generation, dependency injection, clean architecture and modularization.
Hands-on, experiment-driven product development: feature flags and remote config (Firebase Remote Config, LaunchDarkly, Statsig, GrowthBook or an in-house service), A/B rollout mechanics (staged rollout, sticky assignment, kill-switch) and analytics instrumentation (Amplitude, Mixpanel, GA or similar) — including knowing how your experiments ended.
Deep linking, including deferred deep links and App Links / Universal Links setup; understanding of attribution flows.
Working knowledge of native Android (Kotlin) and/or iOS (Swift) at the level of platform-channel and SDK integrations.
Strong testing culture: unit and bloc tests with mocked collaborators, deterministic tests, comfortable working under coverage gates.
Full lifecycle experience: Git, CI/CD (e.g. GitHub Actions), code signing, store deployment, post-release monitoring.
Product mindset: can work from a PRD with success metrics, propose instrumentation and guardrails, and explain trade-offs to non-engineers.
English: Upper-Intermediate or higher.
It Would Be a Plus:
Time on a dedicated growth or monetization team: referral programs, onboarding optimization, paywalls / subscriptions, retention work, multi-armed bandits.
Attribution and marketing SDKs by name: AppsFlyer, Kochava, Adjust, Branch; Braze, Iterable, CleverTap.
Server-driven UI or remotely configurable content systems.
Payments and subscriptions on mobile: card flows, 3DS, in-app purchases, Google/Apple Pay.
VoIP / real-time communication: SIP, WebRTC, CallKit / Telecom framework, push-triggered call handling, audio session management.
Large monorepos (melos, Mason, Dart workspaces); migrating legacy state-management patterns.
Beyond mobile: backend / BFF for growth features, data pipelines, observability.
Telecom, fintech or other regulated consumer products (KYC, fraud vendors).
Comfort with AI-assisted development tooling.
We are pleased to offer you:
Remote b2b (Georgia-Moldova) or on-site employment (Belarus-Moldova) work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk and Chisinau office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our flagship brand, BOSS Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.
If you're looking for a company that will give you the maximum flexibility in choosing a location to work, this opportunity is for you!
Location: London; Athens; Belgrade; Zagreb; Berlin; Amsterdam; Helsinki; Stockholm; Oslo; Paris; Barcelona; Brussels
Workplace: hybrid
About the Role
We are looking for a charismatic, commercially driven SMS Sales Manager to join our messaging business. This is a high-impact role combining deep A2P SMS trading expertise with building commercial traction for our emerging silent authentication product line.
What You Will Do
A2P SMS Trading & Revenue Growth
• Accelerate growth of the messaging services unit, taking full ownership of the SMS top and bottom line for your account portfolio
• Dynamically negotiate SMS commercial terms with aggregators, operators, and enterprise clients to maximise margin/volume.
• Work with Commercial Operations to evaluate providers, test routes, and identify top destinations.
• Source niche SMS providers to fill coverage gaps and improve delivery rates in key markets.
• Develop innovative trading models to secure sustainable revenue streams and competitive differentiation.
• Represent the company at industry events and conferences
Silent Authentication & Mobile Identity
As we build commercial traction for our silent authentication, this role will be pivotal in bridging our SMS relationships into the emerging network API space:
• Engage enterprise clients seeking to replace SMS OTP with SIM-based silent authentication.
• Leverage operator relationships to support MNO commercial discussions for TS.43 enablement.
• Articulate the value of silent authentication to both technical and commercial buyers.
• Identify cross-sell opportunities where SMS clients can supplement or migrate to silent auth.
• Feed market intelligence on pricing, buyer appetite, and competitor positioning to the product team.
What we are looking for
Essential
• Minimum 3 years in sales or trading within messaging or wholesale telecoms.
• Proven track record of hitting and exceeding revenue targets.
• Strong network across aggregators, MNOs, and enterprise messaging buyers.
• Deep commercial understanding of A2P SMS routing, pricing, and interconnect dynamics.
• Excellent negotiation skills; experience closing complex, multi-party deals.
• Strong written and spoken English; high proficiency in Excel and PowerPoint.
Advantageous
• Familiarity with mobile identity, network APIs, or GSMA Open Gateway (Number Verify, SIM Swap, TS.43 silent authentication).
• A technical background or the ability to confidently speak the language of technology — understanding API integrations, authentication protocols, and network infrastructure well enough to engage credibly with technical buyers and internal product teams.
About us:
IDT is a multinational provider of cloud communications, PoS systems, unified communications, and financial services for businesses and consumers, headquartered in New Jersey. We are listed on the NYSE, employ 1600 people across 20+ countries, and have revenues over $1.5 billion.
At IDT, we understand the challenge of being apart from those who matter most, so we create products that enable people to keep in touch and share resources worldwide.
We are not ”another big IT corporation” – we encourage and support any in-house entrepreneurs to develop their ideas into business action.
It seems like you are interested if you are here, so let’s chat!
PLEASE SUBMIT YOUR CV IN ENGLISH.
ОфисГеография найма не уточнена
ОфисГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.