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Location: Cork, Ireland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Maintain the integrity of all computer workstations and associated software within the organization Act as the main point of contact for employees who are experiencing computer issues Ongoing maintenance and future planning needs of the company's desktop infrastructure Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency Evaluate applications and software patches for desktop applications to see if they will solve desktop issues Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software IT support relating to technical issues involving Connect client Support services for Client standard technologies including basic troubleshooting of Exchange and adds/moves/changes for AD accounts Work with the project management team on PC builds and network equipment deployments Troubleshoot PC connectivity issues Troubleshoot network elements including ISP circuits, firewalls, network switches, wireless equipment and telephone system Installation of packaged software and authorized 3rd party software Remote access solution (VPN) implementation and support Document and update the local client environment Escalate service issues when required Communication with customers/end users as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages Monitor network performance for availability, utilization and latency. Take the appropriate measures to resolve throughput issues, escalating to the support team as required Oversee the maintenance and tracking of assets Business Continuity & Disaster Recovery testing Advise and train staff on computer operations and software applications New staff on-boarding participation Requirements A strong understanding of Information Technology; trends, products and solutions Experience in a similar position in 1st and 2nd level IT Service Desk/Desktop Support Customer focused with a passion and drive for customer satisfaction and delivering business values Friendly, supportive and flexible personality with quick learning ability Solid problem solving and analytical skills Ability to work independently as well as willing to follow directions and best practices Great communication and interpersonal skills Good team player with planning and organizing skills ITIL certification is an advantage Fluent English both written and verbally are strongly required Successful candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Austria We are looking for a SAP EWM Support Consultant - Manufacturing & Logistics to our key projects designing innovation tools, training and experiences. ! This role lasts initially until the end September of 2027 with expected extension, where only a freelance cooperation is available as form of cooperation. Tasks and Responsibilities: Provide BAU support for SAP EWM and Manufacturing-related logistics processes across LDC live sites, primarily focused on Austria and Schaftenau operations. Manage incoming tickets, defects, and change requests through designated service management tools. Collaborate with GPOs and business stakeholders to validate requirements and define further actions. Analyze and propose solutions jointly with local business teams, LDC Core, Adopt, TD, GPO, and AMS teams. Support and implement approved change requests within SAP EWM and related logistics/manufacturing systems. Participate in CAB meetings to present and obtain approvals for proposed system changes. Work closely with LDC design, adoption, and BAU teams to ensure stable operational support and continuous improvement. Support logistics operations related to own warehouse/warehouse management processes and connected manufacturing activities. Ensure effective collaboration between SAP and connected satellite systems, including MES and local warehouse systems. Contribute to smooth service transition and ongoing delivery support within the current SAP landscape. Requirements Strong experience with SAP EWM and Manufacturing-related logistics processes. Solid understanding of warehouse systems (WHS) and operational processes within Austria-based sites, particularly Schaftenau. Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes within pharmaceutical/manufacturing environments. Deep expertise in SAP and connected satellite systems, especially MES and local warehouse systems. Prior involvement in current SAP transformation or implementation projects, with strong understanding of related business processes and system landscape. Experience supporting BAU activities, including ticket handling, defect management, and change request implementation. Ability to collaborate effectively with business stakeholders, technical teams, AMS, and governance bodies such as CAB. Strong analytical and problem-solving skills with a hands-on support mindset. Excellent communication and stakeholder management skills in complex global environments. Ability to work in a remote setup with occasional on-site presence in Austria. Candidates must declare criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation • Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits

Location: Corsier-sur-Vevey, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilites: Manage OT infrastructure and system projects Lead implementation of new lab/manufacturing systems Coordinate stakeholders: IT, OT engineers, Business / lab users and vendors Manage: Project scope, timeline, budget Risk and compliance requirements Ensure GxP validation steps are included in delivery Support change management and deployment planning Report progress to digital / IT leadership Requirements Strong IT/OT project management experience Background in regulated environments (pharma strongly preferred) Understanding of validation lifecycle (CSV / GxP processes) Vendor management experience Stakeholder management across technical + business teams Flexible and team oriented person Experienced working in multinational teams Fluency in English and French (spoken and written) Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Corsier-sur-Vevey, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities: Provide operational support for OT systems in lab and production Support laboratory instruments and manufacturing equipment Ensure system availability, reliability, and compliance (GxP) Perform: Incident resolution Root cause analysis (RCA) Change implementation (change control process) Manage hardware/software lifecycle of OT assets Coordinate procurement of OT-related equipment Act as interface between: Local lab/production users Global IT teams Vendors / equipment suppliers Support validation and compliance activities (where required) Maintain documentation aligned with regulated standards Requirements OT / industrial IT experience (lab systems, manufacturing systems) Understanding of GxP compliance Experience with validation / regulated environments Strong troubleshooting and vendor coordination Knowledge of integrated IT/OT systems IT support / Service Desk / Field Support experience Flexible and team oriented person Experienced working in multinational teams Fluency in English and French (spoken and written) Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Corsier-sur-Vevey, Switzerland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilites: Provide End User Device (EUD) support (laptops, desktops, mobile devices, peripherals) Operate IT service kiosk for walk-in user support Deliver “smart hands” support for global IT teams: Patch network cables Physical checks in server rooms / office IT spaces Basic troubleshooting under remote guidance Handle: Incident management (1st line / 2nd line basic) Service requests Hardware replacement and setup Coordinate device lifecycle: IMACD (Install, Move, Add, Change, Dispose) Ensure adherence to GxP / regulated environment procedures Work in rotation with internal staff (not dedicated single assignment) Requirements IT support / Service Desk / Field Support experience Windows OS, O365, basic networking Hardware troubleshooting Ticketing tools (ServiceNow or similar) Strong user-facing communication Flexible and team oriented person Experienced working in multinational teams Fluency in English and French (spoken and written) Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Ivrea, Italy D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Role overview: Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements. Responsibilities Support OT systems, incidents, service requests, and change management activities Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5 Support Siemens PLC systems and automation infrastructure Support Beckhoff automation systems (optional) Support DeltaV systems and automation components (optional) Analyze PLC CPU and communication diagnostics Resolve software, firmware, configuration, and communication issues Perform firmware, memory, and module health checks Support OT patching, firmware upgrades, and software updates Restore system communication and perform recovery actions Support PLC programming modifications and control logic adjustments Configure and maintain HMI/SCADA applications Participate in commissioning, FAT, SAT, and validation activities Support automation projects, upgrades, and system integrations Trace I/O and field signals using E&I drawings and technical documentation Perform OT backups, restore procedures, and disaster recovery support Maintain validated system baselines and technical documentation Execute and document changes according to QMS/GAMP 5 procedures Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors Support OT cybersecurity, access control, and system hardening activities Requirements Experience with OT, industrial automation, or control systems environments Strong knowledge of PLC and SCADA systems Hands-on experience with Siemens TIA Portal, WinCC, and Step 7 Experience with Step 5, Beckhoff, or DeltaV is an advantage Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus Understanding of PLC CPUs, I/O modules, firmware, and diagnostics Experience with OT patching, backups, restore procedures, and change control Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams Experience in GMP/GxP or validated environments Understanding of GAMP 5 and QMS processes Familiarity with OT cybersecurity concepts Strong troubleshooting and documentation skills Ability to support production-critical systems onsite Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Zaragoza, Spain D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in English and Spanish (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Prague, Czechia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage a portfolio of partners to grow PC and Print business, services, and solutions with YoY growth. Understand partner market, competition, and identify new business opportunities. Proactively engage partners (calls/meetings), drive sales, and support the full sales cycle including pricing. Educate partners on new products, solutions, and ensure Partner Program compliance (certifications, revenue). Build strong business relationships by responding promptly to partner inquiries and fostering loyalty. Monitor partner performance, provide forecasting, and track results using reporting tools. Oversee partner marketing activities, co-investments, and ROI tracking. Support registration and onboarding of IT resellers into the Partner Program. Requirements Fluent in English and native Slovenian Outstanding communication skills (verbal and written) Previous sales experience, preferably B2B sales Positive attitude and goal orientation Strong individual contributor as well as a team player Handle project tasks with minimal direction and supervision Flexibility in prioritizing workload Benefits Meal vouchers (CZK 123.90 in your salary per working day) Benefit card (CZK 1940 per month) Performance-based bonuses that recognize and reward your contributions. Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages. Competitive referral bonus program for recommending qualified candidates. A fair and people-centric work environment, supported by transparent corporate governance. Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports. A clear path for career growth within a dynamic, multicultural, and multinational organization Is IT in your DNA?

Location: Ljubljana, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities: Review, and update SDLC documentation for automation systems (RS, SDS, HDS, Protocols, etc.). Disaster Recovery Planning and testing for OT systems. Join the daily support Rota for the support services department. Out of hours On-call Application Support when required. Periodic reporting of tasks complete and support provided. Drive improvements and innovations across shopfloor applications engaging with Client teams on a regular basis. Manufacturing Execution System (MES) Manufacturing Execution System operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Recipe updates. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Data Historian Data historian operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of data acquisition interfaces. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Serialization Systems Serialization operational support, maintenance and monitoring. First line support for end users and technical service departments. Periodic performance review in line with the defined system procedures. Troubleshooting of vision system performance. Provide on demand data reports facilitating quality investigations or PAT requests. Assist in project implementations and provide operational feedback to project teams. Act as coordinator site representative in hardware or application vendor/supplier support. Business Applications Various Business Application operational support, maintenance and monitoring. First line support for end users, acting as a super user. Application administration and ownership. Periodic performance review in line with site defined procedures. Lead person in SDLC documentation such as HDS, URS, FRS. Act as coordinator site representative in hardware or application vendor/supplier support. Requirements Bachelor's degree in appropriate field of study or equivalent work experience. Experience in a cGMP environment is essential. MES/OSI-PI or General Process Control knowledge is essential. Deep understanding of serialization and understanding of manufacturing processes. Good knowledge of process data interfaces such as OPC DA, A&E, UA, Modbus. Good knowledge of MS Office tools usage and automation. Knowledge of PLC/SCADA, Hardware and Networking. Understanding of IT Security/cybersecurity. Ability to prioritize the criticality of support issues as they arise and act accordingly. Excellent analytical and problem-solving skills. Excellent communication and reporting attitude. Handle and operate efficiently under pressure. Fluency in Slovenian and English. Candidates must be able to present a Criminal Record (not older than 3 months). Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Moscow, Russia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! In this role you will be responsible in supporting both in-place and in-cloud technologies & technology users via defined procedures. The position reports to an IT manager and is part of a team that supports both the voice and data networks for various corporate business functions. Responsibilities Offers technical guidance in managing the company's data and voice networks. Installs, maintains, and provides support for local area networks (LAN), wide area networks (WAN), telephone systems, firewalls, and wireless solutions. Installs, supports, and maintains tools for network management, monitoring, and security. Conducts technical analyses of software, hardware, and transmission systems utilizing various diagnostic tools to ensure efficient network operations. Observes, evaluates, and resolves issues within network and telecom environments to eliminate faults and guarantee high-quality transmission. Engages with third-party service providers and IT vendors. Creates and maintains documentation pertinent to the network environment. Collaborates with other IT specialists (such as the security team, server team, Helpdesk, etc.) on complex projects. Participates in team and project meetings as necessary. Gains insight into the general industry standard usage of supported technologies. Develops a basic understanding of business processes and how they rely on supported technologies. Fosters relationships within the IT department and with clients to enhance collaboration and teamwork essential for achieving organizational goals. Performs other tasks as assigned, with or without accommodations. Works within a team environment that involves frequent use of PCs and collaborative tools. Physical installation and relocation of network devices and associated hardware are required. Requirements Bachelor’s degree in information technology or related business field CCNA certification or similar knowledge advantage, CCNP certification is advantage and preferred Minimum of 5 years of experience in Information Systems Extensive experience with LAN, WAN, SD-WAN, and wireless technologies, encompassing routing, switching, routing protocols, network hardware, management, and security Proficient in the deployment and operations of Fortinet technologies Experience with Cisco networking solutions Familiarity with Microsoft Azure infrastructure and operations Solid understanding of the OSI model Skills in advanced data network design Significant experience with telephony systems, including PBX, voicemail, and related platforms Able to develop and troubleshoot programming for voice systems and call routing Strong knowledge of carrier network interfaces and services, proficient in VOIP/TDM and TCP/IP environments Exceptional analytical abilities with advanced problem-solving skills, including collaboration with peer technical teams to analyze and resolve cross-platform issues or to create problem-solving techniques, tools, and instructions for new or complex technologies Solid business knowledge with a strong grasp of how supported technologies integrate into business operations, effectively applying this understanding in daily support and addressing unusual or critical issues Knowledge of Linux/UNIX is a plus Essential knowledge of Fortinet NSE Certification or equivalent; NSE certification is preferred Microsoft Azure Fundamentals certification is a preferred advantage Familiarity with VMWare and MS Server is advantageous Excellent communication skills, with strong verbal and written proficiency in English; additional language skills are welcome Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Saint Petersburg, Russia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! In this role you will be responsible in supporting both in-place and in-cloud technologies & technology users via defined procedures. The position reports to an IT manager and is part of a team that supports both the voice and data networks for various corporate business functions. Responsibilities Offers technical guidance in managing the company's data and voice networks. Installs, maintains, and provides support for local area networks (LAN), wide area networks (WAN), telephone systems, firewalls, and wireless solutions. Installs, supports, and maintains tools for network management, monitoring, and security. Conducts technical analyses of software, hardware, and transmission systems utilizing various diagnostic tools to ensure efficient network operations. Observes, evaluates, and resolves issues within network and telecom environments to eliminate faults and guarantee high-quality transmission. Engages with third-party service providers and IT vendors. Creates and maintains documentation pertinent to the network environment. Collaborates with other IT specialists (such as the security team, server team, Helpdesk, etc.) on complex projects. Participates in team and project meetings as necessary. Gains insight into the general industry standard usage of supported technologies. Develops a basic understanding of business processes and how they rely on supported technologies. Fosters relationships within the IT department and with clients to enhance collaboration and teamwork essential for achieving organizational goals. Performs other tasks as assigned, with or without accommodations. Works within a team environment that involves frequent use of PCs and collaborative tools. Physical installation and relocation of network devices and associated hardware are required. Requirements Bachelor’s degree in information technology or related business field CCNA certification or similar knowledge advantage, CCNP certification is advantage and preferred Minimum of 5 years of experience in Information Systems Extensive experience with LAN, WAN, SD-WAN, and wireless technologies, encompassing routing, switching, routing protocols, network hardware, management, and security Proficient in the deployment and operations of Fortinet technologies Experience with Cisco networking solutions Familiarity with Microsoft Azure infrastructure and operations Solid understanding of the OSI model Skills in advanced data network design Significant experience with telephony systems, including PBX, voicemail, and related platforms Able to develop and troubleshoot programming for voice systems and call routing Strong knowledge of carrier network interfaces and services, proficient in VOIP/TDM and TCP/IP environments Exceptional analytical abilities with advanced problem-solving skills, including collaboration with peer technical teams to analyze and resolve cross-platform issues or to create problem-solving techniques, tools, and instructions for new or complex technologies Solid business knowledge with a strong grasp of how supported technologies integrate into business operations, effectively applying this understanding in daily support and addressing unusual or critical issues Knowledge of Linux/UNIX is a plus Essential knowledge of Fortinet NSE Certification or equivalent; NSE certification is preferred Microsoft Azure Fundamentals certification is a preferred advantage Familiarity with VMWare and MS Server is advantageous Excellent communication skills, with strong verbal and written proficiency in English; additional language skills are welcome Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Holzkirchen, Germany D-ploy ist ein Unternehmen für IT und Engineering Solutions mit Aufträgen weltweit, einschließlich der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA. Wir sind stolz darauf, zahlreichen branchenführenden Kunden herausragende, innovative Dienstleistungen anbieten zu können. Durch den Aufbau von Beziehungen und vertauensvollen Partnerschaften innerhalb der IT-Community, optimieren wir die IT-Produktivität unserer Klienten und tragen zum Erfolg und den Werten der Unternehmen bei. Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten (m/w/d), die vor Ort in Holzkirchen arbeiten und Teil einer dynamisch wachsenden sowie internationalen Organisation werden möchten. Mach doch mIT! Aufgabenbereich Analyse und Lösung von IT Problemen unserer Anwender Arbeiten mit und Pflegen von Tickets im bereitgestellten Ticketsystem Aufbau von Arbeitsplätzen Installation und Konfiguration von Endgeräten Software Installation und Konfiguration Durchführen von Software Rollouts und Updates Enge Zusammenarbeit mit Produktmanagement, Produktentwicklung und anderen Fachabteilungen Erstellen von Reports Requirements Fundierte IT-Ausbildung und nachweisbare Berufserfahrung im IT-Support oder einem verwandten Bereich Tiefe Leidenschaft für die Rolle Strategisches Denken und Problemlösungsfähigkeiten Anspruch, in allen Aufgaben Exzellenz zu erreichen Du verfügst über ein gutes technisches und organisatorisches Verständnis Du hast ein höfliches und freundliches Auftreten gegenüber dem Kunden Du bist eine serviceorientierte und kreaitve Persönlichkeit Du kannst Deine Ideen und Lösungen effektiv an Kunden und Kollegen kommunizieren Du bist multitaskingfähig und kannst Deine Prioritäten dem Kunden anpassen Du arbeitest gerne in einem multinationalen Team und kannst sensibel mit kulturellen Unterschieden umgehen Fließende Deutsch- und Englischkenntnisse (in Wort und Schrift) Kandidaten müssen einen Strafregisterauszug vorweisen (nicht älter als drei Monate) Benefits Breites Spektrum an Tätigkeiten, Aufgaben und Projekten Gutscheine (Geburtstagsgutschein, Hochzeits- und Neugeborenenüberraschung) Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland) Fishing for Friends-Programm – unser Mitarbeiter Empfehlungsprogramm Möglichkeit zur Weiterentwicklung und zum beruflichem Aufstieg Freundliches und internationales Arbeitsumfeld Vom Unternehmen gesponserte Veranstaltungen Is IT in your DNA?

Location: Mengeš, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Slovenian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Ljubljana, Slovenia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Slovenian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Tel Aviv-Yafo, Israel D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Tel Aviv. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Hebrew (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Skopje, North Macedonia D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Skopje. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Macedonian (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Czechia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Communicate professionally with customers via chat, e-mail, and social media Provide clear, friendly, and efficient solutions to user issues Share insights and suggestions to improve internal support processes Requirements Are fluent in Hungarian (C2) and have good English skills (B2) Enjoy helping others and handle challenges with a positive, can-do attitude Are comfortable with computer tools (e.g. MS Office, web-based platforms) Can explain technical topics in a clear and simple way Bring experience in customer support (preferred, but not essential) Have completed secondary education with a diploma Benefits Meal vouchers (CZK 123.90 in your salary per working day) Benefit card (CZK 1940 per month) Performance-based bonuses that recognize and reward your contributions. Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages. Competitive referral bonus program for recommending qualified candidates. A fair and people-centric work environment, supported by transparent corporate governance. Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports. A clear path for career growth within a dynamic, multicultural, and multinational organization Is IT in your DNA?

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to end approach that provides design, design thinking, agile and lean approaches to product development. We are looking for a Talent Acquisition Coordinator (Spanish & Italian Speaking) to support our key projects designing innovation tools, training and experiences. ! This role lasts initially until the end of May 2026 with expected extension, where only a full-time cooperation is available as form of cooperation. Key Responsibilities Create and manage offer letters in local languages Initiate and monitor employment checks including drug and medical screenings, ensuring timely completion and escalation of discrepancies Complete and maintain all relevant documentation related to background checks or offer rescinds Handle sensitive candidate data in compliance with internal policies and confidentiality standards Coordinate communication between Talent Acquisition Business Partners, Hiring Managers, and candidates to ensure smooth pre-boarding processes Support administrative activities and contribute to the overall efficiency and compliance of the Global TA Coordination team Maintain accurate records and ensure alignment with company standards and timelines Requirements Minimum 1 year of coordination or administrative experience in Human Resources or Talent Acquisition Experience in pre-boarding processes such as contract generation, global mobility, or visa coordination is an advantage Familiarity with HR systems such as Workday preferred Strong attention to detail and accuracy in documentation and reporting Excellent organizational, problem-solving, and communication skills Proficiency in Microsoft Office, with advanced Excel skills preferred Ability to work effectively in a fast-paced, evolving, and remote environment Proven ability to manage multiple stakeholders and adapt to change University degree strongly preferred Fluency in English, Italian, and Spanish Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA? If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching our directly to our recruitment team recruiting@d-ploy.ch.