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Location: Puurs, Belgium D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation 1 week in a month Fluency in Englisch and Dutch or French (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Torre Annunziata, Italy D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Role overview: Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements. Responsibilities Support OT systems, incidents, service requests, and change management activities Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5 Support Siemens PLC systems and automation infrastructure Support Beckhoff automation systems (optional) Support DeltaV systems and automation components (optional) Analyze PLC CPU and communication diagnostics Resolve software, firmware, configuration, and communication issues Perform firmware, memory, and module health checks Support OT patching, firmware upgrades, and software updates Restore system communication and perform recovery actions Support PLC programming modifications and control logic adjustments Configure and maintain HMI/SCADA applications Participate in commissioning, FAT, SAT, and validation activities Support automation projects, upgrades, and system integrations Trace I/O and field signals using E&I drawings and technical documentation Perform OT backups, restore procedures, and disaster recovery support Maintain validated system baselines and technical documentation Execute and document changes according to QMS/GAMP 5 procedures Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors Support OT cybersecurity, access control, and system hardening activities Requirements Experience with OT, industrial automation, or control systems environments Strong knowledge of PLC and SCADA systems Hands-on experience with Siemens TIA Portal, WinCC, and Step 7 Experience with Step 5, Beckhoff, or DeltaV is an advantage Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus Understanding of PLC CPUs, I/O modules, firmware, and diagnostics Experience with OT patching, backups, restore procedures, and change control Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams Experience in GMP/GxP or validated environments Understanding of GAMP 5 and QMS processes Familiarity with OT cybersecurity concepts Strong troubleshooting and documentation skills Ability to support production-critical systems onsite Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Reutlingen, Germany; Althengstett, Germany D-ploy ist ein Unternehmen für IT und Engineering Solutions mit Aufträgen weltweit, einschließlich der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA. Wir sind stolz darauf, zahlreichen branchenführenden Kunden herausragende, innovative Dienstleistungen anbieten zu können. Durch den Aufbau von Beziehungen und vertauensvollen Partnerschaften innerhalb der IT -Community, optimieren wir die IT -Produktivität unserer Klienten und tragen zum Erfolg und den Werten der Unternehmen bei. Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten, die vor Ort in Reutlingen und Althengstett arbeiten und Teil einer dynamisch wachsenden sowie internationalen Organisation werden möchten. Mach doch mIT! Aufgabenbereich First- und Second-Level-Support für interne Anwender vor Ort Betreuung der IT-Infrastruktur in Büro- und kleineren Produktionsumgebungen Analyse und Behebung von IT-Störungen und Serviceanfragen Einrichtung, Wartung und Fehlerbehebung von Arbeitsplätzen, Endgeräten und Standard-Office-Hardware Support für Microsoft Office und Windows-Umgebungen Unterstützung bei grundlegenden Netzwerkproblemen Bearbeitung und Dokumentation von Tickets Selbstständige Organisation und Priorisierung der täglichen Aufgaben Regelmäßiger Einsatz an verschiedenen Standorten: ca. 4 Tage pro Woche in Reutlingen und 1 Tag pro Woche in Althengstett Requirements Abgeschlossene IT-Ausbildung oder vergleichbare Qualifikation Mehrjährige Erfahrung im IT-Support, idealerweise im Onsite-Support Gute Kenntnisse in Standard-Office-Hardware, Microsoft Office und grundlegender Netzwerktechnik Selbstständige, strukturierte und lösungsorientierte Arbeitsweise Serviceorientiertes und professionelles Auftreten, auch im Umgang mit anspruchsvollen Anwendern Führerschein Klasse B zwingend erforderlich; eigener PKW von Vorteil Bereitschaft zu regelmäßigen Fahrten zwischen Reutlingen und Althengstett Sehr gute Deutschkenntnisse in Wort und Schrift; Englischkenntnisse von Vorteil Kandidaten müssen ein Führungszeugnis vorweisen (nicht älter als drei Monate) Benefits Breites Spektrum an Tätigkeiten, Aufgaben und Projekten Gutscheine (Geburtstagsgutschein, Hochzeits- und Neugeborenenüberraschung) Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland) Fishing for Friends-Programm – unser Mitarbeiter Empfehlungsprogramm Möglichkeit zur Weiterentwicklung und zum beruflichem Aufstieg Freundliches und internationales Arbeitsumfeld Vom Unternehmen gesponserte Veranstaltungen Is IT in your DNA?

Location: Warsaw, Poland D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent Polish, fluent English, other languages are a plus 2+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Zagreb, Croatia D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Zagreb. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Croatian (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Source and identify qualified candidates through LinkedIn, job boards, internal databases, and other relevant channels Proactively search for candidates for IT and technical positions, including passive candidates Review CVs and online profiles and assess candidates against the requirements of each position Conduct initial screening conversations to understand candidates’ experience, skills, and availability Contact candidates directly and introduce relevant career opportunities in a professional manner Build and maintain talent pools for current and future recruitment needs Work closely with recruiter coordinators to understand open positions, priorities, and candidate requirements Develop targeted sourcing strategies for specialised and difficult-to-fill positions Maintain accurate and up-to-date candidate information and activity within the ATS Monitor the effectiveness of different sourcing channels and identify opportunities to improve results Stay informed about relevant recruitment tools, sourcing methods, and developments in the talent market Requirements Previous experience in recruitment, sourcing, talent acquisition, or a similar position Experience sourcing candidates for IT or technical roles is an advantage Hands-on experience with LinkedIn Recruiter and other sourcing platforms Strong communication and interpersonal skills Professional and confident approach when contacting candidates Excellent organisational skills and attention to detail Ability to manage multiple positions and priorities effectively Proactive approach with the ability to work independently Strong team player who enjoys working collaboratively with recruiters and colleagues Fluent English; additional European languages are an advantage Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Târgu Mureș, Romania D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Romanian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Bangkok, Thailand D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First and second level technical support – calls/tickets/user interaction Provide prompt responses to IT related questions from end-users Reliable documentation of all end-user interactions in customer ticket system ‘Service Now’ (e.g., incidents, requests) Create, maintain, utilize knowledge articles Provide IT onboarding trainings to new starters Contribute to continuous improvement initiatives Requirements Language skills: fluent Thai and fluent English, other languages are a plus 2+ years of experience in a similar role Strong problem solving/analytical abilities Excellent communication skills and customer orientation Attention to detail and ability to multi-task, handling multiple stakeholders Ability to prioritize and willingness to work self-sufficiently and well organized Team player and supportive personality Experience in regulated IT environments is a plus (e.g. GxP) All candidates must provide a Criminal record not older than 3 months Benefits Broad range of activities, tasks, and projects Flexible working conditions Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Task and Responsibilities: Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products Meticulous documentation of end user issues in ITSM tool Adherence to processes and knowledge documents Ticket backlog management Continuous service improvement activities – knowledge script creation, training document updates etc. Close collaboration with Onsite IT technicians Requirements Language skills: fluent German and English, other languages are advantage Advanced MS Office apps knowledge a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task Ability to work independently and effectively Readiness to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Prague, Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Support of IT tools for end-users & IT project owners Act as liaison between the client and/or appropriate resolver teams Create / Manage our IT platforms on behalf of user and appropriate resolver teams Providing initial response time to the requester using the predetermined process & SLA. Perform fault isolation in support of clients escalating as required. Use collaboration technologies such as Microsoft Teams, Webcasting, etc. Escalation of tickets to other Support teams when necessary, On-site Incident and Request resolution, ticket closure. Report customer feedback and potential product requests Help create technical documentation and manuals Requirements 2+ years of experience in Service Desk / IT support centre / 1st/2nd line support Working knowledge of office automation products and generally used SW Hands-on experience with Windows/Linux/Mac OS environments Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude with good communication skills Fluent English & Czech or Slovak (spoken & written); German is a plus Candidates must declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Cairo, Egypt D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Role overview: Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements. Responsibilities Support OT systems, incidents, service requests, and change management activities Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5 Support Siemens PLC systems and automation infrastructure Support Beckhoff automation systems (optional) Support DeltaV systems and automation components (optional) Analyze PLC CPU and communication diagnostics Resolve software, firmware, configuration, and communication issues Perform firmware, memory, and module health checks Support OT patching, firmware upgrades, and software updates Restore system communication and perform recovery actions Support PLC programming modifications and control logic adjustments Configure and maintain HMI/SCADA applications Participate in commissioning, FAT, SAT, and validation activities Support automation projects, upgrades, and system integrations Trace I/O and field signals using E&I drawings and technical documentation Perform OT backups, restore procedures, and disaster recovery support Maintain validated system baselines and technical documentation Execute and document changes according to QMS/GAMP 5 procedures Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors Support OT cybersecurity, access control, and system hardening activities Requirements Experience with OT, industrial automation, or control systems environments Strong knowledge of PLC and SCADA systems Hands-on experience with Siemens TIA Portal, WinCC, and Step 7 Experience with Step 5, Beckhoff, or DeltaV is an advantage Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus Understanding of PLC CPUs, I/O modules, firmware, and diagnostics Experience with OT patching, backups, restore procedures, and change control Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams Experience in GMP/GxP or validated environments Understanding of GAMP 5 and QMS processes Familiarity with OT cybersecurity concepts Strong troubleshooting and documentation skills Ability to support production-critical systems onsite Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Kundl, Austria D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in German and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Ghent, Belgium D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture. We are currently looking for a Project Manager – Hosting & Cloud Services to join our team in Ghent and support a range of cloud, infrastructure, governance, security, compliance, and operational improvement initiatives for one of our international clients. This role is ideal for someone who is structured, proactive, and comfortable working in a complex international environment. You will work closely with stakeholders, vendors, technical teams, and business functions to provide coordination, visibility, and follow-up across multiple initiatives. You will help ensure that priorities are clear, actions are tracked, risks and dependencies are visible, and stakeholders have the information they need to make decisions and maintain progress. This is a hands-on project management role where priorities may evolve based on business needs. The right person will bring ownership, curiosity, practical judgement, and a collaborative mindset. If you enjoy bringing clarity to complex environments, coordinating across different teams, and supporting delivery in a structured but pragmatic way, this role is for you. What you’ll do: Coordinate project activities across internal stakeholders, vendors, technical teams, and third parties. Support initiatives related to hosting, cloud services, infrastructure, governance, security, compliance, remediation, and operational improvement. Maintain visibility of milestones, timelines, dependencies, risks, issues, decisions, and actions. Prepare and maintain project plans, RAID logs, action trackers, status reports, dashboards, and management updates. Support governance meetings, project forums, workshops, and steering committee preparation. Follow up on agreed actions and help maintain delivery momentum across multiple workstreams. Coordinate vendor communication, escalation tracking, and stakeholder updates. Identify gaps, unclear ownership, missed dependencies, or delivery risks, and support resolution with the relevant stakeholders. Work closely with project managers, technical leads, service owners, vendors, and business stakeholders to ensure alignment. Help improve practical project coordination routines, templates, reporting, and ways of working. Provide cross-project visibility and support stakeholders in understanding priorities, risks, and dependencies. Support documentation related to project execution, decision-making, governance, or operational readiness. Take on additional project management, coordination, reporting, or operational support activities as required. Work in a collaborative, transparent, and outcome-oriented way, with a practical focus on helping the wider team succeed. Requirements Proven experience in project management, project coordination, PMO, or programme support within IT, cloud, infrastructure, security, managed services, or a similar technical environment. Experience supporting multiple parallel initiatives with changing priorities. Good understanding of project governance, planning, RAID management, status reporting, stakeholder communication, and escalation tracking. Experience working with vendors, internal technical teams, business stakeholders, and third parties. Ability to bring structure and clarity in complex or fast-moving environments. Strong follow-up skills and confidence tracking actions, risks, dependencies, and decisions. Comfortable supporting initiatives where ownership is shared across different teams, vendors, or project managers. Practical, hands-on mindset with the ability to work independently and proactively. Strong communication, coordination, and stakeholder management skills. Ability to prepare clear project updates, management summaries, meeting materials, and documentation. Experience with cloud, hosting, infrastructure, cybersecurity, compliance, remediation, or operational improvement initiatives is an advantage. Experience in a regulated, quality-focused, or life sciences environment is an advantage. Fluent English, both written and spoken, is required; Dutch language skills are considered a strong advantage. Readiness to work 100% on-site in Ghent. Valid criminal record extract, not older than three months, required. Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA?

Location: Bratislava, Slovakia; Warsaw, Poland; Ljubljana, Slovenia; Bucharest, Romania; Lisbon, Portugal D-ploy is an IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We are committed to delivering innovative, people-driven services to our clients through trusted partnerships and operational excellence. We are looking for a Junior HR Administrative Assistant to join our internal HR team. This is an excellent opportunity for someone who already has some experience in administrative support within HR or similar areas and is looking to grow in a fast-paced, international environment. In this role, you will support daily HR operations, with a focus on documentation, employee lifecycle coordination, and system updates. You’ll also assist with onboarding and offboarding processes and help ensure compliance and data accuracy across our platforms. The position is hands-on, detail-oriented, and ideal for someone who enjoys structured tasks and collaborating with different stakeholders. Key Responsibilities Provide administrative support to the HR team across various processes and regions. Prepare and manage HR documentation, including contracts and amendments. Coordinate onboarding and offboarding processes to ensure a smooth and professional experience. Maintain accurate and up-to-date employee records in internal HR systems. Handle data entry and system updates, ensuring accuracy and compliance. Assist with compliance-related documentation, such as visa or employment checks. Serve as a point of contact for HR-related administrative queries and liaise with internal departments as needed. Support the tracking of HR metrics and assist with internal audits or reviews. Contribute to HR process improvement initiatives and help streamline workflows where possible. Requirements 1–2 years of experience in administrative support, ideally in Human Resources or a related field. Familiarity with HR processes (onboarding, offboarding, employee documentation) is a strong advantage. High attention to detail and organizational skills. Comfortable working with confidential information. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); experience with HRIS tools is a plus. Positive, proactive mindset and willingness to learn. Strong communication skills and a team-oriented attitude. Fluent in English and Dutch (spoken and written). Valid criminal record extract (not older than 3 months) required. Benefits Flexible working conditions Fishing for Friends program – our referral program Further development and professional advancement Friendly and international working environment Is IT in your DNA?

Location: Czechia D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! For this role we are looking for a German and French speaking IT Service Desk Analyst for our team. The person can be based everywhere in EU. Task and Responsibilities: provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products First level technical support Provide prompt responses to questions from employees as well as from client’s site Documentation of problems and knowledge database creation Provide hardware migration teams with information and appropriate reports and lists Process Improvement activities Consult with IT experts, if the appropriate course of action in unclear Requirements Language skills: fluent German and English , French is a big advantage Technical skills are a plus Strong problem solving/analytical abilities Good communication skills Attention to detail and ability to multi-task handling multiple clients Ability to work independently as well as willing to follow direction and best practices Planning and organizing skills Team player and supportive personality Candidates have to declare Criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits Is IT in your DNA?

Location: Kundl, Austria D-ploy is a company specializing in IT and Engineering Solutions, with projects worldwide, including in Switzerland, Germany, the Czech Republic, Austria, the United Kingdom, and the United States. We are proud to provide outstanding and innovative services to numerous industry-leading clients. By building strong relationships and trusted partnerships within the IT community, we optimize our clients' IT productivity and contribute to their business success and core values. We are looking for dedicated, flexible, and solution-oriented individuals who would like to work on-site in Kundl and become part of a dynamic, rapidly growing, and international organization. The candidate will be responsible for the end-to-end physical deployment and logical validation of network infrastructure. You will be expected to diagnose issues across Layers 1, 2, and 3 of the OSI model, ensuring that physical connectivity aligns with logical configurations. Responsibilites Advanced Device Racking & Mounting Precision Placement: Interpret and execute Rack Elevation Diagrams (REDs) to mount high-density chassis (Cisco Nexus 9k, Catalyst 9500) and 1U/2U appliances. Mechanical Safety: Ensure proper use of rack rails, cage nuts, and stabilization kits. Manage weight distribution to maintain rack integrity. Power Sequencing: Connect dual-homed power supplies to diverse PDU sources (A+B feeds) and perform "pull tests" to verify seating. Structured Cabling & Fiber Management Fiber Optics: Expert-level handling of Single Mode (SMF) and Multi-Mode (MMF) fiber. Proficiency in cleaning connectors (IBC cleaners) and inspecting end-faces with fiber scopes. SFP/Transceiver Management: Correctly identify and install SFP, SFP+, QSFP+, and QSFP28 modules. Troubleshoot "link down" issues by verifying wavelength compatibility (e.g., 850nm vs 1310nm) and light levels. Patching & Labeling: Execute high-density patching in accordance with ANSI/TIA-606-B standards. Ensure every cable is labeled at both ends with Near-End/Far-End information. Patch Panels & Cross-Connects Circuit Extensions: Coordinate with Telco providers to extend circuits from the Meet-Me-Room (MMR) to the local rack via cross-connects. Patch Panel Termination: Manage copper (RJ45) and fiber (LC/SC/MPO) patch panels. Perform "light-checks" using Visual Fault Locators (VFL) to trace paths through multiple patches. Media Conversion: Deploy and troubleshoot media converters or transceivers when transitioning between different physical media types. Remote Management & Console Access Out-of-Band (OOB) Setup: Configure and cable Terminal Servers (e.g., Opengear, Lantronix, or Cisco ISR) to provide permanent remote console access to all managed devices. Serial Connectivity: Troubleshoot baud rate mismatches, roll-over cables, and DB9-to-RJ45 adapters to ensure the NOC has a reliable "backdoor" during outages. Local Support: Be prepared to connect locally via laptop and serial-to-USB adapters to provide a "live stream" of boot sequences or BIOS-level troubleshooting. Advanced Routing & Switching Knowledge L1 Fundamentals : Strong working knowledge in ethernet , Gigabit Ethernet, Serial , fiber cabling, transceivers (Arista, Cisco SFP+, QSFP+), SFP, PIC, NIM, HA ports, power supplies, patching and troubleshooting, with knowledge of DWDM and experience in handling 10/20/40 Gig Fiber links L2 Fundamentals: Configure and troubleshoot VLANs, VTP, and Spanning Tree Protocol (STP), Port mirroring, packet captures . Must understand how to identify and resolve broadcast storms or physical loops at the rack level. L3 Fundamentals: Assist in the bring-up of Layer 3 interfaces (SVIs and Routed Ports) . Basic knowledge of prefix lengths and IP addressing to verify gateway connectivity. Protocol Verification: Use CLI commands to verify BGP and OSPF neighbor adjacencies after physical circuit hand-offs or cross-connect installations. EtherChannel/LACP: Provision and troubleshoot Link Aggregation Groups (LAGs). Ensure that physical cabling matches the logical member-port configuration on the switch. Requirements Experience: 6–8 years in a Data Center or large Enterprise campus environment. Ethernet, Fiber cabling, Hardware : Experience in installation of ethernet, fiber cabling on Cisco, Arista and Palo Alto, F5 load balancers and its associated components like SFP, PIC, NIM, DPC Routing and Switching: Ability to navigate Cisco IOS, NX-OS, PAN OS or Arista EOS to perform show commands and basic interface configurations. Tools: Proficiency with Visual Fault Locators (VFL), Light Meters, and Fiber Inspection Scopes. Certifications: CCNA or equivalent is mandatory ; CCNP Enterprise (ENCORE) is highly preferred to demonstrate routing and switching proficiency. Experience in handling mission critical network incidents/problems in Enterprise network Large campus networks and Data center,  is preferred. Fluency in English and German (C1) Candidates must be able to present a Criminal Record (not older than 3 months). Benefits A wide range of activities, responsibilities, and projects Vouchers and gifts (birthday voucher, wedding gift, and newborn baby surprise) Fishing for Friends Program – our employee referral program Opportunities for professional development and career advancement A friendly and international working environment Company-sponsored events Compensation is provided in accordance with the Austrian IT Collective Agreement. Depending on qualifications and professional experience, there is a willingness to offer a salary above the collective agreement level. Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Athens, Greece D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Athens. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Greek (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Prague, Czechia We are looking for a PMO professional to support a large-scale cross-market transformation program, ensuring strong governance, integrated planning, RAID management, and high-quality reporting across multiple workstreams. Requirements 5+ years’ experience supporting large, complex programs end-to-end, ideally in a consulting, transformation, or cross-market environment, preferably with a focus on commercial and / or pharma industry experience. Strong program and PMO skillset including planning, RAID management, reporting, governance, and structured delivery in all types of environments (waterfall, agile or hybrid) mostly with virtual teams. Hands-on experience with Agile/SAFe delivery environments and business squad -> product -> IT delivery models. Proficiency in PMO tools & proven ability to collaborate across diverse functions and manage senior stakeholders. Strong analytical, communication, and problem-solving skills. Minimum of a bachelor’s degree, preferably in science, engineering, business administration, or economics Responsibilities: Scope, design, and structure priority programs, translating business needs into clear plans, deliverables, and outcomes. Lead and coordinate cross functional and cross market teams to deliver strategic initiatives through robust execution Define and embed program governance, including leadership forums, workstream reviews, decision making criteria, calendar & agenda setting, pre-read preparation and tracking follow-up actions. Maintain the Integrated Master Plan, ensuring visibility on milestones, dependencies, release timelines, and rollout activities. Manage RAID and risk frameworks, drive proactive risk management, issue resolution, and ensure effective dependency management across teams. Track market readiness and rollout progress including all key checkpoints including testing, data migration, and deployment preparation in collaboration with program leads and change and communication leads. Provide high quality reporting and insights through dashboards, KPIs, and status updates for leadership. Candidates must declare criminal record extract not older than three months Benefits Broad range of activities, tasks, and projects Flexible working conditions Minimum 5 weeks of vacation Paid sick days Meal vouchers Vouchers (B-day voucher, wedding, and new born surprise) Contributions to wellness programs (multisport card) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Competitive salary and various benefits